The verdict
A mixed-report mid-size luxury sedan, strong on safety and held back by ownership.
The 2020 Audi A6 is one of the best-built, best-equipped mid-size luxury sedans of its year — a five-star NHTSA and IIHS Top Safety Pick+ car with a cabin reviewers rated above Mercedes, standard quattro all-wheel drive on every trim, and a 2020-only price cut that dropped the entry point to $55,895 with heavy pandemic-era discounts on top. What it asks in return is money: premium fuel at $2,800 a year, roughly $8,000 in five-year maintenance with no complimentary service and no separate powertrain warranty, and the steepest depreciation in its class — about $35,400 gone in five years on a $61,000 car. The 248-hp four-cylinder is adequate rather than quick at 6.1 seconds to 60 mph, and the 13.7-cubic-foot trunk is small for the segment. As a used buy today the depreciation is somebody else's problem, which is exactly where this car makes the most sense — provided you budget for Audi service bills and check that the nine open recall campaigns have been closed out.
Jump to scoresStrengths
- Crash safety is about as good as 2020 got
- A cabin that beats its German rivals
- Genuinely premium tech on the volume trim
What holds it back
- The depreciation is brutal and the warranty is thin
- Premium fuel only, with no efficient version to choose
- The driver aids you actually want are behind a paywall
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CompareHow it's evolved
10 scored model years · 2017–2026
Subject scores by year
Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.
| Year | Performance | Efficiency | Safety | Space | Cost | Reliability | Tech | Use-case | Driving | Value |
|---|---|---|---|---|---|---|---|---|---|---|
| 2026 | 71 | 29 | 83 | 71 | 32 | 67 | 81 | 55 | 70 | 76 |
| 2025 | 55 | 36 | 71 | 67 | 22 | 63 | 71 | 53 | 67 | 68 |
| 2024 | 56 | 37 | 75 | 67 | 22 | 62 | 72 | 52 | 68 | 68 |
| 2023 | 56 | 39 | 76 | 67 | 18 | 67 | 69 | 52 | 67 | 67 |
| 2022 | 56 | 35 | 75 | 67 | 20 | 62 | 68 | 51 | 66 | 65 |
| 2021 | 54 | 36 | 76 | 67 | 19 | 56 | 62 | 51 | 66 | 68 |
| 2020 | 54 | 40 | 75 | 66 | 18 | 57 | 67 | 50 | 68 | 73 |
| 2019 | 66 | 30 | 75 | 66 | 13 | 51 | 67 | 49 | 71 | 69 |
| 2018 | 55 | 36 | 59 | 64 | 22 | 68 | 49 | 48 | 66 | 70 |
| 2017 | 55 | 33 | 60 | 65 | 21 | 67 | 49 | 48 | 67 | 70 |
Compare two years
Best fit & conditions
Higher scores mean a better fit for that use case. Learn more about use-case fit →
Subject profile
Academic Probation · NHTSA safety recalls
Dec 19, 2025Back over prevention: sensing system: cameraPlease see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
NHTSA campaign 25V900000 ↗Manufacturer no. 90TV356,894 vehicles potentially affected (all models in the campaign)Owners notified Jan 14, 2026Filed by Volkswagen Group of America, Inc.Filed as A6, A6 ALLROAD, RS 6 AVANT, S6Aug 25, 2023Service brakes, hydraulic: fluidAn incorrectly labeled brake fluid cap may have been installed, which can result in the use of the wrong type of brake fluid.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi S7, S6 Sedan, RS7, RS6 Avant, A6 Allroad, 2019-2021 A7, and A6 Sedan vehicles. An incorrectly labeled brake fluid cap may have been installed, which can result in the use of the wrong type of brake fluid.
Risk
Incorrect brake fluid can reduce braking ability and increase the risk of a crash.
Remedy
Dealers will inspect the brake fluid reservoir cap and, if necessary, replace it, free of charge. Owner notification letters are expected to be mailed October 17, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 47T9.
NHTSA campaign 23V601000 ↗Manufacturer no. 47T97,499 vehicles potentially affected (all models in the campaign)Owners notified Sep 25, 2023Filed by Volkswagen Group of America, Inc.Filed as A6, A6 ALLROAD, RS 6 AVANT, S6Nov 21, 2022Electrical systemLiquid spilled in the rear seat may penetrate and cause the gateway control module to shut down.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 Audi S7, S6 Sedan, A6 Allroad, 2021-2022 RS7, RS6 Avant, 2019-2022 A7, and A6 Sedan vehicles. Liquid spilled in the rear seat may penetrate and cause the gateway control module to shut down.
Risk
A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Remedy
Dealers will install a protective cover, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90V2.
NHTSA campaign 22V861000 ↗Manufacturer no. 90V250,883 vehicles potentially affected (all models in the campaign)Owners notified Jan 19, 2023Filed by Volkswagen Group of America, Inc.Filed as A6, A6 ALLROAD, RS 6 AVANT, S6Mar 14, 2022Electrical system: instrument panel: fuel gauge: fuel level float/sensor/sending unitThe fuel level sender may stick, causing an inaccurate fuel level reading to be displayed on the instrument cluster.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 RS6 Avant and RS7, 2020-2022 A6 Allroad, S6 Sedan, and S7, and 2019-2022 A6 Sedan and A7 vehicles. The fuel level sender may stick, causing an inaccurate fuel level reading to be displayed on the instrument cluster.
Risk
An inaccurate fuel reading may cause an engine stall due to lack of fuel, increasing the risk of a crash.
Remedy
Dealers will install a new sensor in the tank, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 20DN.
NHTSA campaign 22V155000 ↗Manufacturer no. 20DN47,238 vehicles potentially affected (all models in the campaign)Owners notified Feb 17, 2023Filed by Volkswagen Group of America, Inc.Filed as A6, A6 ALLROAD, RS 6 AVANT, S6Jan 26, 2022Suspension: rear: axle: non-powered axle assembly · TiresThe rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Risk
Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy
Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
NHTSA campaign 22V034000 ↗Manufacturer no. 42L531,058 vehicles potentially affected (all models in the campaign)Owners notified Mar 3, 2022Filed by Volkswagen Group of America, Inc.Filed as A6, A6 ALLROAD, RS 6 AVANT, S6Apr 26, 2021Suspension: rear: axle: non-powered axle assemblyThe lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Risk
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Remedy
Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
NHTSA campaign 21V295000 ↗Manufacturer no. 42L140,993 vehicles potentially affected (all models in the campaign)Owners notified Jun 4, 2021Filed by Volkswagen Group of America, Inc.Filed as A6, RS 6 AVANT, S6Mar 10, 2021Air bagsThe score line on the passenger air bag may not have been manufactured correctly.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS6 Avant, RS7, 2020-2021 A6 Allroad, S6 Sedan, S7, 2019-2021 A6 Sedan, and A7 vehicles. The score line on the passenger air bag may not have been manufactured correctly.
Risk
An incorrectly manufactured air bag may not deploy properly, and could also eject plastic debris into the passenger compartment, increasing the risk of injury during a crash.
Remedy
Audi will notify owners, and dealers will inspect the passenger air bag score line, and repair it as necessary, free of charge. The recall begin March 26, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70i2.
NHTSA campaign 21V159000 ↗Manufacturer no. 70i23,421 vehicles potentially affected (all models in the campaign)Owners notified Mar 26, 2021Filed by Volkswagen Group of America, Inc.Filed as A6, A6 ALLROAD, RS 6 AVANT, S6May 13, 2020Air bags: frontal: passenger side: inflator moduleThe passenger air bag may not properly deploy through the instrument panel tear seam.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Audi A6, A6 Allroad and A7 vehicles. The passenger air bag may not properly deploy through the instrument panel tear seam.
Risk
In the event of a crash, the passenger air bag may not properly deploy and inflate, and small plastic parts may enter the cabin, increasing the risk of injury.
Remedy
Audi will notify owners, and dealers will replace the instrument panels, free of charge. The recall began June 24, 2020. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 70H6.
NHTSA campaign 20V274000 ↗Manufacturer no. 70H6153 vehicles potentially affected (all models in the campaign)Owners notified Jun 24, 2020Filed by Volkswagen Group of America, Inc.Filed as A6Mar 19, 2020Electrical system: starter assemblyMoisture may enter the starter generator and cause an electrical short circuit.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Audi A6 vehicles equipped with mild-hybrid technology and 2.0TFSI engines. Moisture may enter the starter generator and cause an electrical short circuit.
Risk
A short circuit in the starter generator increases the risk of a fire.
Remedy
Volkswagen will notify owners, and dealers will replace the starter generator, free of charge. The recall began by May 22, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 27H2.
NHTSA campaign 20V153000 ↗Manufacturer no. 27H25,471 vehicles potentially affected (all models in the campaign)Owners notified May 22, 2020Filed by Volkswagen Group of America, Inc.Filed as A6
14 recalls on other model years of the A6 (2017–2019, 2021–2022, 2025)
Mar 4, 2026Lane departure: softwareDue to a software error, the lane departure warning system may be deactivated.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, Audi A7, and Audi A6 vehicles previously repaired under recall number 25V900. Due to a software error, the lane departure warning system may be deactivated.
Risk
The driver may be unaware that the lane departure warning system is deactivated and rely on a system that is not functional, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed March 13, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TW. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 6, 2026.
NHTSA campaign 26V125000 ↗Manufacturer no. 90TW1,620 vehicles potentially affected (all models in the campaign)Owners notified Mar 13, 2026Filed by Volkswagen Group of America, Inc.Filed as A6Dec 19, 2025Seat belts: rear/other: retractorThe automatic locking retractor may fail to engage when a child seat is installed using the seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 SQ6 E-Tron, SQ6 Sportback E-Tron, Q6 Sportback E-Tron, A6, A5, A6 Sportback E-Tron, Q6 E-Tron, S5, and S6 Sportback E-Tron vehicles. The automatic locking retractor may fail to engage when a child seat is installed using the seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Risk
An improperly secured child seat can increase risk of injury during a crash.
Remedy
Dealers will inspect and replace the right and left rear seat belt assembly as necessary, free of charge. Owner notification letters were mailed February 16, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69D8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
NHTSA campaign 25V899000 ↗Manufacturer no. 69D827,768 vehicles potentially affected (all models in the campaign)Owners notified Feb 16, 2026Filed by Volkswagen Group of America, Inc.Filed as A6Mar 31, 2025Electrical system: instrument cluster/panel · Electrical system: softwareDue to a software error, the instrument panel display may fail.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 SQ8, A6 SEDAN, A7, A8, Q7, Q8, RS6 Avant, RS7, RSQ8, S6 SEDAN, S7, S8, A6 Allroad, and SQ7 vehicles. Due to a software error, the instrument panel display may fail.
Risk
An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Remedy
Dealers will update the instrument panel module software, free of charge. Owner notification letters were mailed April 24, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90VC.
NHTSA campaign 25V201000 ↗Manufacturer no. 90VC44,387 vehicles potentially affected (all models in the campaign)Owners notified Apr 24, 2025Filed by Volkswagen Group of America, Inc.Filed as A6, A6 ALLROAD, RS 6 AVANT, S6Oct 26, 2022Back over prevention: display function · Equipment: electrical: infotainment: video (touch)screen/monitor/unitThe infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will replace the infotainment main unit, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 91Ei.
NHTSA campaign 22V806000 ↗Manufacturer no. 91Ei6,076 vehicles potentially affected (all models in the campaign)Owners notified Jun 6, 2023Filed by Volkswagen Group of America, Inc.Filed as A6, A6 ALLROAD, RS 6 AVANT, S6Oct 5, 2022Back over prevention: display functionDue to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.
NHTSA campaign 22V742000 ↗Manufacturer no. 91DZ170,296 vehicles potentially affected (all models in the campaign)Owners notified Oct 25, 2022Filed by Volkswagen Group of America, Inc.Filed as A6, RS 6 AVANT, S6May 23, 2022Engine and engine cooling: engine: engine control module (ecu/ecm)The semiconductor inside the engine control unit may short-circuit and cause an engine stall.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022 Audi A6 Sedan, A4 Sedan, Q5, and Q5 Sportback vehicles. The semiconductor inside the engine control unit may short-circuit and cause an engine stall.
Risk
An engine stall can increase the risk of a crash.
Remedy
Dealers will replace the engine control unit, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24iH.
NHTSA campaign 22V368000 ↗Manufacturer no. 24iH72 vehicles potentially affected (all models in the campaign)Owners notified Jul 18, 2022Filed by Volkswagen Group of America, Inc.Filed as A6Mar 23, 2022Engine and engine cooling: engine: gasoline: turbo/superchargerThe turbocharger oil supply strainer can become blocked, causing wear to the bearings due to lack of lubrication.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2013-2017 A8, S6 Sedan, S7, S8, and 2014-2017 RS7 vehicles. The turbocharger oil supply strainer can become blocked, causing wear to the bearings due to lack of lubrication.
Risk
Worn bearings can cause the turbine wheel to contact the turbocharger housing or cause the shaft to break, causing an engine stall and increasing the risk of a crash.
Remedy
Dealers will replace the oil strainer and perform an oil change, free of charge. Owner notification letters were mailed August 4, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 21H7.
NHTSA campaign 22V178000 ↗Manufacturer no. 21H726,093 vehicles potentially affected (all models in the campaign)Owners notified Aug 4, 2022Filed by Volkswagen Group of America, Inc.Filed as S6Oct 20, 2021Back over prevention: sensing system: cameraA software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed November 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 91CR.
NHTSA campaign 21V825000 ↗Manufacturer no. 91CR2,857 vehicles potentially affected (all models in the campaign)Owners notified Nov 9, 2021Filed by Volkswagen Group of America, Inc.Filed as RS 6 AVANTAug 5, 2021Seat belts · Seat belts: rear/other: retractorThe rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
NHTSA campaign 21V606000 ↗Manufacturer no. 69CR, 69CS45,496 vehicles potentially affected (all models in the campaign)Owners notified Aug 27, 2021Filed by Volkswagen Group of America, Inc.Filed as A6, A6 ALLROAD, RS 6 AVANT, S6May 12, 2021EngineCracks may develop on the surface of the engine cylinder bore.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi SQ7, RSQ8, RS7, RS6 AVANT, and SQ8 vehicles. Cracks may develop on the surface of the engine cylinder bore.
Risk
Cracks may cause engine damage and a stall or an oil leak, increasing the risk of a crash or fire.
Remedy
Dealers will replace the engine, free of charge. Owner notification letters were mailed July 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 10G9.
NHTSA campaign 21V339000 ↗Manufacturer no. 10G915 vehicles potentially affected (all models in the campaign)Owners notified Jul 9, 2021Filed by Volkswagen Group of America, Inc.Filed as RS 6 AVANTDec 2, 2020Air bags: sensor: side impact · Electrical systemThe electrical connector can detach from the door crash sensor in either of the front doors.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A6 Allroad, Q7, RS6 and RS7 vehicles. The electrical connector can detach from the door crash sensor in either of the front doors.
Risk
A detached connector can delay the activation of the restraint systems, including the side air bag, curtain air bag and/or seat-belt pretensioners during a side impact crash, increasing the risk of injury.
Remedy
Audi will notify owners, and dealers will inspect, and as necessary, replace the crash sensors in both front doors, free of charge. The recall began December 23, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BM.
NHTSA campaign 20V749000 ↗Manufacturer no. 69BM166 vehicles potentially affected (all models in the campaign)Owners notified Dec 23, 2020Filed by Volkswagen Group of America, Inc.Filed as A6, RS 6 AVANTJan 16, 2019Fuel system, gasoline: fuel injection system: fuel railThe left and right fuel rails may leak fuel.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
Risk
A fuel leak in the presence of an ignition source can increase risk of a fire.
Remedy
Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
NHTSA campaign 19V035000 ↗Manufacturer no. 24DP74,881 vehicles potentially affected (all models in the campaign)Owners notified Feb 28, 2019Filed by Volkswagen Group of America, Inc.Filed as A6Jun 4, 2018Air bags: sensor: occupant classificationStress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Risk
If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.
Remedy
Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.
NHTSA campaign 18V370000 ↗Manufacturer no. 74D5139,249 vehicles potentially affected (all models in the campaign)Owners notified Nov 29, 2018Filed by Volkswagen Group of America, Inc.Filed as A6, S6Dec 29, 2016Air bags: frontal: driver side: inflator module · Air bags: frontal: passenger side: inflator module · Air bags: side/window · Seat belts: pretensionerAdditionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Risk
In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy
Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
NHTSA campaign 16V955000 ↗Manufacturer no. VW: 69P4; Audi 69P25,947 vehicles potentially affected (all models in the campaign)Owners notified Feb 28, 2017Filed by Volkswagen Group of America, Inc.Filed as A6
Source: NHTSA Office of Defects Investigation recall database, model years 2017–2026. Recalls are listed by model year as the manufacturer filed them; whether a specific car is affected depends on its VIN — check a VIN at nhtsa.gov ↗. NHTSA model names matched to this page: A6, A6 ALLROAD, RS 6 AVANT, S6.
Detailed scoring by subject
1Performance & PowertrainGrades below the middle of the scale.1.60D
2020 is the second year of the C8 generation (2019–2024) and the year the four-cylinder 45 TFSI joined the US range beneath the V6-only 2019 launch lineup, making the $54,900 45 TFSI Premium the volume trim. Its 2.0L turbo four with 12V mild-hybrid assist makes 248 hp — 13 hp below the 261-hp tune Audi fitted from 2021 on, and a modest entry output for a mid-size luxury sedan.
The 2.0T's full 273 lb-ft is on tap from 1,600 rpm, so the A6 feels willing in everyday driving despite the four-cylinder's modest peak power. The figure itself is mid-pack for the segment and well short of the V6 sitting one option box up.
Standard quattro traction and the dual-clutch's clean launch get the four-cylinder A6 to 60 mph in 6.1 seconds — adequately quick for a roughly 4,100-lb sedan, but a full second behind the V6 version and behind six-cylinder rivals, and 0.3 s adrift of the 261-hp 45 TFSI Audi sold from 2021.
The 2.0T with 12V mild-hybrid is quiet and smooth at cruise and the MHEV system covers stop-start restarts and brief engine-off coasting well, but reviewers of this drivetrain consistently describe throttle response as tardy in Comfort mode and the four-cylinder as adequate rather than luxurious in a car this size. That places it in the upper-middle band rather than the top one.
The seven-speed S tronic dual-clutch shifts crisply and does not hunt once underway, and reviewers find its around-town changes smooth in Comfort, but the same reviews flag it as slow to respond in the default mode until Dynamic is selected — and low-speed hesitation and shudder are documented traits of the DL382 unit across the C8 range.
Every US 2020 A6 is a quattro — there is no front- or rear-drive version at any trim or with either engine, so all-wheel drive is standard rather than an upcharge, via Audi's mature permanent quattro with a self-locking centre differential and wheel-selective torque control. No low range or terrain modes, which is correct for a sedan but caps the score below the ceiling.
US buyers get two distinct mild-hybrid gas engines — the newly added 248-hp 2.0T 45 TFSI and the 335-hp 3.0T V6 55 TFSI — plus the separately badged S6 that arrived for 2020, which covers mainstream needs but offers nothing electrified. The 55 TFSI e plug-in hybrid launched in Europe for 2020 was never federalised, so unlike a 2020 BMW 530e or Mercedes-Benz E-Class the A6 gives a US shopper no plug-in path.
2Efficiency & RangeOne of the A6's weakest categories.0.64F
EPA rates the 2020 A6 quattro with the 2.0L turbo four at 27 MPG combined — the best figure this generation posted, a full MPG ahead of the 261-hp retune Audi fitted from 2021, and a solid result for a standard-AWD luxury sedan. It still trails hybridised rivals such as the Lexus ES 300h, because the 12V mild-hybrid system cannot move the car on electricity.
24 MPG city is a good showing for a roughly 4,100-lb sedan with permanent quattro AWD — the 12V mild-hybrid extends stop-start and allows brief engine-off coasting — but it is well short of what a full hybrid returns in the same stop-and-go conditions, and it is the weakest of the A6's three EPA numbers relative to its segment band.
32 MPG highway reflects the C8's slippery bodywork and a tall top gear in the seven-speed dual-clutch, and is comfortably the strongest of the A6's three EPA figures — three clear of the far more powerful V6.
A 19.3-gallon tank at 27 MPG combined gives roughly 521 miles of mixed-driving range — genuine touring capability that offsets the premium-fuel bill on long trips, and close to 620 miles if held at the highway rating. Confidence is MEDIUM because EPA publishes no range figure for gasoline vehicles, so this is computed from the tank size and the EPA combined rating.
EPA puts the running cost at $2,800 a year on its standard 15,000-mile, 55/45 city-highway assumptions. Respectable MPG cannot rescue the figure because it is computed at premium-grade pricing, which is where the A6 loses ground to mainstream sedans returning similar economy on regular.
Both US A6 engines require premium unleaded (91 AKI) rather than merely recommending it, adding roughly 40–60¢ per gallon over regular for the life of the car. With no diesel, flex-fuel, hybrid or plug-in A6 offered in the US for 2020, there is no configuration a buyer can pick that lowers the energy bill.
3SafetyThe A6's best-graded category.3.10B
NHTSA tested the 2020 A6 sedan directly and returned a 5-star overall rating, with 5 stars in both the side barrier and side pole tests and a 5-star rollover result (8.9% rollover risk, no tip). Only the combined frontal result falls to 4 stars, pulled down by the 4-star passenger side.
The 2020 A6 sedan is a full IIHS TOP SAFETY PICK+ with Good in all six crashworthiness evaluations — driver- and passenger-side small overlap front, moderate overlap front, side, roof strength and head restraints/seats — the clean sweep the top of the band asks for. Held just below the ceiling because the award-qualifying Good headlight rating only comes on Premium Plus and Prestige; the base Premium rates Acceptable.
Core collision-avoidance is standard fleet-wide — Audi pre sense front (AEB with pedestrian detection), forward collision warning, and newly for 2020 lane departure warning and automatic high beams — but the two features the top band requires are not. Blind-spot (Audi side assist) with rear cross-traffic assist only becomes standard at Premium Plus, and adaptive cruise is a $1,750 Driver Assistance Package option even there, standard only on Prestige. That is a real gap for a $56k car in a year when a Corolla shipped ACC and lane centering on every trim.
Audi pre sense front earned IIHS Superior in both front crash prevention tests available for 2020 — vehicle-to-vehicle, where it avoided the collision outright at 12 and 25 mph, and daytime pedestrian, Superior across the crossing-child, crossing-adult and parallel-adult scenarios. Scored just below the top of the band rather than at it because IIHS had no nighttime pedestrian protocol in 2020, so the night performance the band's ceiling calls for is unmeasured rather than demonstrated.
The Audi side assist package is comprehensive in content — blind-spot monitoring, rear cross-traffic assist and a vehicle exit warning that flags cyclists and traffic before a door opens — and it is standard from Premium Plus up, i.e. on the volume trim. It sits mid-band rather than high because the coverage is alert-only, with no active steering or braking intervention, and the base Premium has to buy it in the Convenience Package.
Lane departure warning became standard on every 2020 A6, and Audi active lane assist with lane centering arrives via the Driver Assistance Package or standard on Prestige, drawing on the C8's dense sensor set (five radars, five cameras, 12 ultrasonic sensors, laser scanner). Reviewers rate the centering as steady and free of ping-ponging on marked highways, but it asks for regular steering torque and gives up sooner on faded markings than the best systems of the era.
Audi's adaptive cruise assist is one of the better-integrated highway systems of its generation — full-speed-range operation from 0 to 95 mph with stop-and-go, folded together with lane centering and traffic jam assist so the longitudinal and lateral control behave as one system rather than two. It lands in the upper part of the mid band rather than the top because it is a paid option on the volume Premium Plus trim and unavailable at all on the base Premium.
No hands-free highway driving of any kind was offered on the 2020 A6. Audi's traffic jam assist is a hands-on system requiring continuous steering-wheel torque, and the Level 3 Traffic Jam Pilot developed for the A8 was never homologated for the US market, let alone offered on the A6.
IIHS rates the 2020 A6's headlights Good on Premium Plus and Prestige — the matrix-design LED units with high beam assist — which covers the volume trim, and automatic high beams became standard across the range for 2020. The base Premium's lights rate only Acceptable, which is exactly the split the mid band describes, so it scores at the top of that band rather than in the Good-across-the-range band.
Typical modern executive-sedan sightlines: a clear forward view over a low cowl, but a high beltline, rising rear glass and thick C-pillars that leave real over-the-shoulder blind zones. Camera compensation is good on the volume trim and up — front and rear parking sensors are standard everywhere and a 360-degree surround-view camera is standard from Premium Plus — but the base Premium goes without the surround view, so the compensation is not comprehensive across the range.
IIHS rates the A6's LATCH hardware Good for ease of use — two sets of lower anchors in the outboard rear positions with usable clearance, plus top tethers. It sits in the upper mid band rather than the top because the rear bench is a mid-size sedan's: no lower anchors in the center position, and three seats abreast is a squeeze rather than the easy 3-across the top band describes.
4Space & ComfortMid-pack among this car's ten categories.2.49C+
The C8 A6 sedan is a conventional five-seater — two in front and a three-place rear bench — with no four-seat executive package offered in the US for 2020. That is the top of the sedan band.
38.0 inches sits mid-band for a sedan — adequate for most drivers but no more, and the panoramic sunroof fitted to most US cars is already accounted for since Audi publishes a single figure for every trim.
41.3 inches is at the low end of the sedan band and the weakest published interior dimension on the car — the C8's 115.1-inch wheelbase is spent generously on the rear compartment rather than the front. Reviewers do not report the front seats feeling tight, but the number itself trails roomier mid-size rivals.
At 38.1 inches the rear actually has a hair more headroom than the front, an unusual result for a sedan with this roofline and a strong figure against the segment band. It is the A6's best passenger-space number.
37.4 inches is comfortably mid-band and genuinely usable for two adults on a long trip — the C8's packaging gain over the outgoing C7 went largely here — but it does not reach the limousine-like rear space of a long-wheelbase full-size luxury sedan.
13.7 cubic feet is below par for a mid-size sedan and the A6's clearest practicality shortfall — a BMW 5 Series of the same year carries roughly five cubic feet more. The opening is wide and the floor flat, but the raw volume is what the band measures.
Everyday oddment space is competent but unremarkable: a covered centre console bin housing the two USB-C ports and the Audi phone box wireless charging pad, useful door bins, and a rear centre armrest with cupholders. Nothing here is innovative — there is no underfloor trunk compartment, no household outlet, and the sloping console that houses the lower haptic screen eats space a conventional layout would use for a tray.
The A6's front seats are consistently praised for long-haul support and an excellent driving position, and the volume Premium Plus gets heated eight-way power leather chairs as standard (Prestige moves to 12-way with ventilation). The rear bench is comfortable for two adults with its 37.4 inches of legroom, which puts the car at the bottom of the top band rather than in it outright.
On the standard steel-sprung suspension the A6 rides smoothly and keeps its body well controlled, and reviewers describe daily comfort as a highlight; sharper impacts on the large wheels most US cars carry do register, and the adaptive air suspension that fixes that is an option rather than standard equipment. That is upper-mid band, not segment-leading.
Wind and road noise suppression is a repeated strength in reviews of this generation, helped by the mild-hybrid system shutting the engine off during coasting. It falls short of the top band on the volume trim because the dual-pane acoustic glazing that makes the car genuinely hushed is Prestige-only equipment.
The volume Premium Plus covers the essentials well — three-zone automatic climate control, heated front seats and a heated steering wheel are all standard — but the features that define the top band are paywalled: ventilated front seats and four-zone climate come only on Prestige or via the $2,250 Executive Package, and heated rear seats ride in that same package.
5Cost of OwnershipThe A6's lowest-graded category.0.00F
2020 is the year the entry price fell rather than rose: Audi added the 248-hp four-cylinder 45 TFSI beneath the V6-only 2019 launch lineup, dropping the A6's floor from $58,900 to $54,900 before Audi's $995 MY2020 destination charge. Even so, $55,895 sits above the ceiling of the $22k-$55k sedan normalization band, so it scores zero — the band grades all sedans on one absolute scale rather than against luxury peers.
Premium Plus is the volume A6 trim and, from 2020 on, the newly added 261-lb-ft 45 TFSI four is the volume engine — Premium Plus is where the 12.3-inch Audi virtual cockpit lives and where the $1,750 Driver Assistance package (adaptive cruise, lane guidance) can be optioned, both of which the base Premium goes without. Adding metallic paint and one typical package to the $59,595 delivered sticker puts real 2020 orders near $61,000.
Nothing is included on a 2020 A6 — Audi Care is a prepaid plan bought on top of the car and Audi Signature Care's complimentary 3 yr/30,000 mi service did not arrive until MY2026 — so the owner pays from the first 10,000-mile service, and year 5 falls entirely outside the 4 yr/50,000 mi warranty. Set marginally below the 2022 and 2023 A6 scorecards on the same drivetrains because a 2020 car's five-year window opened two years earlier, before the sharpest parts and dealer-labor inflation.
The 2020 A6 is the rare model year whose five-year mark can be observed rather than projected, and it landed below the nameplate averages. Real 2020 cars now list around $23,000 at six years old and were averaging roughly $25,200 a year ago at the five-year mark — about 41% of the ≈$61,000 volume-trim sticker on a retail basis, and less on trade. Set a point above that observation but below the 2022 A6's 45% because 2020 buyers took delivery with $5,500-$7,500 in rebates on the hood, and transaction prices that far under MSRP pull the whole residual curve down with them.
Audi's 4 yr/50,000 mi bumper-to-bumper matched BMW and Mercedes for 2020 and beats the 3 yr/36,000 mi mainstream standard, but trails Genesis and Jaguar at 5 yr/60,000 mi. Mid-band for the segment and unchanged from 2019.
MY2020 is precisely the year Audi stopped publishing a separate, longer powertrain warranty, so the 2.0T 45 TFSI or 3.0T V6 55 TFSI and the quattro driveline in a 2020 A6 are covered for exactly as long as the trim panels. That falls below the floor of the 5-10 year band this item normalizes against and is a fraction of the 10-year powertrain coverage from Hyundai, Kia and Genesis — the A6's weakest ownership metric.
No complimentary scheduled maintenance at all on a 2020 A6 — Audi Care is a prepaid plan covering the 10,000-to-40,000-mile services bought on top of the car, and Audi Signature Care's included 3 yr/30,000 mi service did not arrive until MY2026. What is included is 4 years of unlimited-mileage Audi 24-Hour Roadside Assistance running alongside the warranty, Audi connect CARE safety and emergency services, and short Audi connect PRIME/PLUS trials, so the owner pays from the very first service — behind the included-maintenance programs Genesis, Volvo, Jaguar and BMW offered in this segment for 2020.
$61,000 volume-trim price minus its estimated resale value after 5 years (42% retained, or about $25,620) leaves about $35,380 in depreciation. Add the projected $8,000 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $43,380 in total.
6Reliability & QualityMid-pack among this car's ten categories.1.81C-
Consumer Reports rates the 2020 A6 'about average reliability compared to other cars from the same model year,' but that verdict sits on thin data — CR publishes no trouble-spot detail for this model year at all, every category reading NA. The harder signals point lower: nine NHTSA recall campaigns, and RepairPal's A6 Quattro entry (all US A6s are quattro) rates 2.5/5.0, 17th of 30 luxury full-size cars, against 3.5/5.0 and 8th for the A6 nameplate broadly. Scored below the sedan median accordingly.
The dependability study that actually measures this model year puts Audi in the bottom four brands: the J.D. Power 2023 VDS surveyed owners of 2020 model-year vehicles at three years old and placed Audi among the four worst alongside Ford, Lincoln and Land Rover, in a study where premium brands averaged 205 PP100 against a 186 industry average. Nothing since has reversed it — Audi finished last of all brands in the 2025 IQS and was the largest single-year faller in CR's 2026 brand report card. Consistently bottom-third, which is the 0–49 band.
Nine NHTSA campaigns over six years, and the severity is the problem rather than the count — a fire-risk starter-generator recall on the exact 2.0T mild-hybrid drivetrain this trim uses, two separate passenger-airbag deployment recalls, a rear-axle trailing-arm lock nut that can break from stress corrosion, and a gateway control module that shuts down and cuts engine power if liquid is spilled in the back seat. Fire, air bag and suspension-failure campaigns on one generation is the 'major or repeated recalls' band, not routine activity.
The mechanical core is proven: the 45 TFSI's 2.0L EA888-family turbo four and the longitudinal wet-clutch 7-speed S tronic have both been in VW Group service for years across the A4/A5/A6/Q5 with no systemic failure pattern, and the DL382 never carried the dry-clutch DQ200's reputation. What pulls it to the middle of the band is the electrification bolted to it: the belt-driven starter generator on this specific engine drew the 27H2 fire recall and a separate transistor-failure campaign, with owner reports of complete electrical shutdowns and no-restarts on early C8 cars — a component Audi thought serious enough to extend to a 10-year warranty.
The C8 cabin is the car's outright strength and reviewers rank it at or above the German benchmark — soft leather on seats and armrests, real wood and nickel-finished metal on the dash and doors, with material quality described as befitting a $60,000 luxury sedan better than Mercedes-Benz manages. Class-leading for the price, which is the top band.
Assembly quality reads as a segment strength — reviewers and owners both single out tight, consistent build and a notably quiet, rattle-free cabin from the Neckarsulm line. Held out of the top band because Audi's initial-quality standing is weak in absolute terms and the C8 generated real assembly-traceable field problems, notably a TSB for a center-console wiring harness pinched during assembly that blanked the MMI display; much of the brand's IQS deficit is screen-and-software rather than panel work, which is why this stays well above the brand score.
Audi runs the smallest US network of the German three — roughly 314 stores against BMW's 370 and Mercedes-Benz's 387 — so metro coverage is fine but rural owners travel further, and a six-year-old A6 with 48V/MMI diagnostics has limited independent alternatives. Service satisfaction is adequate rather than a selling point: Audi does not appear near the top of the premium CSI rankings.
Out of warranty this is an expensive car to keep: RepairPal puts the A6 Quattro — the only configuration sold here — at $1,056 a year against $652 for all vehicles, and the specific failures this generation is known for are dealer-channel items (starter generator, MMI head unit, air suspension on so-equipped cars) rather than commodity parts. Component protection on the MMI/radio control unit means replacement modules need dealer coding, which shuts out much of the independent and used-part supply that would otherwise soften the cost.
7Technology & InfotainmentMid-pack among this car's ten categories.2.50C+
The volume Premium Plus carries the 10.1-inch upper MMI touch response screen with MMI navigation plus; the base Premium drops to 8.8 inches. Every trim also gets a second 8.6-inch haptic display below it for climate and text entry, but the band measures the single centre screen diagonal, where 10.1 inches was competitive in 2020 and is only mid-pack against the band's 15.5-inch ceiling.
MIB3 is quick, sharply rendered and logically arranged, and the haptic click Audi engineered into both screens is better than a bare capacitive panel. But it is a genuinely divisive system: reviewers flag a steep initial learning curve across deep menus, and eliminating nearly every physical control means climate and audio adjustments demand a look away from the road. Upper-mid band, not top.
Audi smartphone interface delivers both Apple CarPlay and Android Auto on every 2020 A6 trim, but wired only — the factory system had no wireless projection at any price that model year, and Audi did not add wireless CarPlay to the A6 until later in the generation. That is squarely the middle band: standard wired, wireless unavailable rather than merely upmarket.
This is the C8's strongest software feature: MIB3's natural-language voice assistant handles conversational destination and comfort commands and, on a car whose physical controls have been deleted, is the interface reviewers actually recommend using. Native MMI navigation plus is standard on Premium Plus with Google Earth and 3D city imagery and cloud-assisted routing through Audi connect.
The volume Premium Plus ships the Bang & Olufsen 3D Premium Sound System as standard rather than as an option — 16 speakers, a 15-channel amplifier and 705 watts, one of the better factory systems of its generation. Only the base Premium goes without, which keeps this in the top band.
Audi virtual cockpit plus — a 12.3-inch full-HD reconfigurable cluster with full-screen Google Earth mapping — is standard on the volume Premium Plus and up and was among the best digital clusters available in 2020. Held just below the ceiling because the base Premium still gets a conventional gauge pack with a small driver information display unless the option is bought.
The A6's MIB3 head unit supports over-the-air navigation map updates, pushed monthly for the regions the car is driven in, with Audi covering the data — a real capability but a narrow one. There is no whole-vehicle over-the-air software updating on a 2020 Audi; control-module software still requires a dealer visit, so this is the maps-only middle band.
myAudi with Audi connect CARE covers the core remote set — lock/unlock behind a PIN, remote start, vehicle status report, stolen vehicle locator and emergency call — which is competitive content for 2020. It sits mid-band because the richer connected features sit behind paid Audi connect PRIME/PLUS subscriptions after the trial, there is no phone-as-key on this car, and the app itself has a long-standing reputation for sluggish, unreliable behaviour among owners.
The C8 was early to go all-USB-C — two ports inside the front console armrest, with a further pair for rear passengers when the car carries the rear-seat convenience content — and the Audi phone box wireless charging pad is standard on the volume Premium Plus. It stops short of the top band: no household AC outlet, and the USB-C-only layout left 2020 buyers re-cabling every legacy device.
Advanced key proximity entry with push-button start plus a hands-free trunk release is standard on the volume Premium Plus, and remote start is available through the myAudi app. It lands in the upper middle rather than the top band because the base Premium has to buy keyless entry in the Convenience Package, and no phone-as-key or digital key was offered on this car.
Front and rear parking sensors are standard on every 2020 A6 and the top-view surround camera system is standard from Premium Plus up, i.e. on the volume trim, with Audi's park assist automated parking available above that. Only the base Premium's rear-camera-only setup keeps this out of the very top of the band.
Audi's colour head-up display with junction-zoom guidance is a good unit, but on the 2020 A6 it is standard only on the range-topping Prestige and otherwise reachable on Premium Plus through the $2,250 Executive Package — it cannot be had at all on the base Premium. That is exactly the middle band's "limited to top trims".
8Use-Case FitOne of the A6's weakest categories.1.37D
The hardware is good — IIHS rates the A6's LATCH system Good for ease of use, the rear doors open wide on a 115.1-inch wheelbase and 37.4 inches of rear legroom leaves room behind a rear-facing seat. What holds it mid-band is logistics: only the two outboard positions have lower anchors, three abreast is a squeeze, and the 13.7-cubic-foot trunk is small for a stroller plus a week's gear.
The crash credentials are excellent — NHTSA five stars overall and an IIHS TOP SAFETY PICK+ with Good in all six crashworthiness tests plus Superior front crash prevention. The score sits below the top band because the driver aids families lean on are not standard where they matter: blind-spot monitoring with rear cross-traffic only arrives at Premium Plus, and adaptive cruise is a $1,750 package even there.
Four people travel very well in an A6: quiet cabin, comfortable seats, three-zone climate with rear vents standard on the volume trim and a 521-mile EPA range between stops. It is capped short of the top band by luggage rather than comfort — 13.7 cubic feet is subpar for the class with four aboard — and by the absence of rear entertainment or rear USB power unless the car carries the higher-spec rear content.
As a commuter the A6 is quiet, comfortable and surefooted, with standard quattro and a mild-hybrid system that smooths stop-start restarts in traffic. It stays in the middle band because the seven-speed dual-clutch and Comfort-mode throttle calibration are the car's known low-speed weak point — reviewers describe the drivetrain as tardy until Dynamic is selected.
27 mpg combined is respectable for a 4,100-pound all-wheel-drive luxury sedan, but the running costs a commuter actually pays are high: premium fuel is recommended, EPA puts annual fuel spend at $2,800, and A6-grade tyres, brakes and dealer servicing are luxury-priced. That is below the average band for cost per commuting mile.
The A6 parks better than its 194.4-inch length suggests — a 36.4-foot curb-to-curb turning circle is genuinely tight for a mid-size sedan, and the volume trim adds a surround-view camera to the standard front and rear sensors. It stays mid-band on footprint alone: this is a long, wide car with a high beltline and thick C-pillars in a tight urban garage.
This is a low-slung executive sedan with no work capability to measure: Audi publishes no US tow rating for the A6 sedan, there is no bed, no payload figure marketed to buyers, and the 13.7-cubic-foot trunk is the entire cargo proposition. The 2.0T pulls the car itself well and nothing more.
Nothing about the A6 is built for abuse. Leather trim, 4.2 inches of ground clearance, a dual-clutch transmission and a mild-hybrid electrical system all point at a chauffeured executive life, and Audi's German luxury repair costs punish hard-use ownership. There is no fleet or commercial-duty reputation behind this nameplate.
There are essentially no work-oriented provisions: no onboard AC power, no bed or tie-down system beyond a trunk net, no roof rails on the sedan body, and no upfit ecosystem. A pass-through to the rear seat for long items is the extent of it.
This is the A6's best mission. A 521-mile EPA range, seats reviewers praise for long-haul support, an unusually quiet cabin and composed high-speed body control make it a genuine mile-eater, and Audi's adaptive cruise assist blends ACC with lane centering competently. It sits at the foot of the top band rather than higher because that ADAS is a paid option on the volume trim and unavailable on the base Premium.
Standard quattro all-wheel drive is a real asset on a snowy or gravel road and separates the A6 from rear-drive rivals, but everything else argues against adventure duty: 4.2 inches of ground clearance, no US tow rating for bikes or a small trailer, no factory roof rails, and low-profile tyres on the standard 19-inch wheels. Capable on a maintained forest road, out of its depth beyond one.
A 13.7-cubic-foot trunk with a split-folding rear seatback and centre pass-through handles four people's suitcases and lets skis or lumber through, but that is the ceiling — a fixed sedan aperture, no underfloor storage, no roof rails and no hitch mean bulky gear simply does not fit. The A6 Allroad exists in the same 2020 lineup precisely because this body cannot do it.
9Driving ExperienceOne of the A6's strongest categories.2.60C+
The C8 chassis is composed and balanced with strong body control through fast corners, and permanent quattro gives it unflappable all-weather grip. Reviewers are consistent that it is competent rather than thrilling — the 45 TFSI's nose-heavy layout and comfort-biased default tune place it behind the segment's driver's cars.
Accurate and quick off centre with well-judged weighting that firms up usefully in Dynamic, but feedback is the long-standing Audi shortfall and the C8's electric rack is no exception — precise without telling the driver much about the front tyres. That is the middle band: precise enough but numb.
No US instrumented stopping distance for the 45 TFSI surfaced in this research, so this is judged on hardware and reviewer sentiment: large ventilated discs sized for a 4,100-pound car, no reports of fade or long stops, and a pedal that reviewers do not single out. Held in the upper-middle band rather than higher because the 12V mild-hybrid's coasting recuperation adds a blending layer and no test data corroborates the feel.
At a steady cruise the 2.0T and its 12V mild-hybrid are genuinely refined, with restarts well disguised and brief engine-off coasting handled cleanly. The calibration falls down at low speed: reviewers report a lazy throttle and a tardy gearbox in Comfort mode until Dynamic is selected, and the DL382 dual-clutch is a known source of low-speed hesitation across the C8 range.
The four-cylinder is well isolated and near-silent at highway cruise, helped by the same insulation that makes the cabin quiet. It is inoffensive rather than pleasant under load, though — a 2.0-litre turbo four working hard in a $60,000 executive sedan sounds ordinary next to the 55 TFSI V6 sitting one option box up.
36.4 feet is a good result for a 194.4-inch, 115.1-inch-wheelbase sedan and better than the segment band's midpoint, making the A6 easier to turn around than its footprint implies.
The seat and wheel adjustment range is wide, the driving position is repeatedly praised, and sightlines forward are clear over a low cowl. Control ergonomics are what keep it out of the top band: with essentially every physical switch replaced by the two haptic screens, routine climate and audio changes need a deliberate look away from the road.
The A6 45 TFSI is a satisfying car to travel in rather than one to take the long way home in — 6.1 seconds to 60 mph, a muted four-cylinder soundtrack, numb steering and a chassis tuned for composure. Enthusiasts in this showroom are directed to the S6, which is exactly why this lands in the middle of the pleasant-but-forgettable band.
10Value & Market PositionOne of the A6's strongest categories.2.93B-
The 2020 A6 Premium is well furnished for the money on the things you touch — quattro AWD standard where the 2020 BMW 530i and Mercedes E 350 still listed rear-drive base cars, plus a panoramic sunroof, leather, heated eight-way power front seats, wood trim, 19-inch wheels, full LED headlights and taillights with high-beam assist, power-folding heated auto-dimming mirrors, and the dual-screen MMI touch response cabin (8.8-inch upper, 8.6-inch climate). Held to the competitive band rather than the top one because two headline items a luxury shopper expects are missing at base: the 12.3-inch Audi virtual cockpit starts at Premium Plus, and adaptive cruise control is standard only on Prestige — a Premium Plus buyer pays $1,750 for the Driver Assistance package to get it.
2020 is the strongest value year of the C8 for a US buyer, and by a clear margin over 2022. Audi cut the entry point by $4,000 by adding the 248-hp 45 TFSI beneath the V6, standard quattro at $55,895 delivered is real content a rear-drive 530i or E 350 charged extra to match, and the 335-hp V6 remained a well-priced $4,900 step. On top of the sticker sat COVID-era discounting a 2022 buyer could only dream of — rebates of $5,500-$7,500 and 0% AFS financing — so real transaction prices landed well under MSRP. Kept out of the top band because 248 hp is a modest entry output in a $56k mid-size luxury sedan, the ladder still climbs to $69,700 for a V6 Prestige, and the Genesis G80 handed over comparable equipment for several thousand dollars less.
The broadest the C8 A6 ever got in the US: six sedan configurations for 2020 — Premium, Premium Plus and Prestige in either the 248-hp 45 TFSI or the 335-hp 55 TFSI — spanning roughly $56k to $71k delivered, with the S6 and the newly launched A6 allroad wagon alongside on the same platform. Better spread than the five-config 2022 car and far wider than the single-engine 2026 A6. The gaps are that quattro is mandatory with no cheaper front-drive entry, and the US A6 was gas-only where BMW's 5 Series family offered the 530e plug-in hybrid — the A6 55 TFSI e launched in Europe for 2020 was never federalised.
A mid-pack-at-best seller heading the wrong way, though 2020 was still the C8's best year after its launch. Audi moved 10,535 A6s in the US in 2020, down 41% from the 17,754 of the 2019 launch year — a much steeper fall than the 17.5% the wider luxury market shed in the COVID year — and roughly 39% of the BMW 5 Series' 26,785 units or the E-Class/CLS's 27,102. Kept above the 2022 car's score because 10,535 units is still well clear of the 6,715 the nameplate managed two years later, and part of 2020's drop is the ordinary post-launch fade plus a pandemic-shortened selling year rather than pure rejection.
The four rings carry genuine aspirational pull in the US — design-led, tech-forward, with quattro as a real brand asset rather than a marketing word — and the A6 sits nearer the flagship end of the range than the A4. Audi closed 2020 with the most successful quarter in the company's history globally despite a pandemic year, and the C8's interior build quality drew unusually strong praise even from reviewers who preferred rivals to drive. Held below the top band because Audi still trails BMW and Mercedes on outright US luxury cachet and on the resale support that follows it, which is exactly where this particular car struggles.
The best buyer's market this nameplate has seen, and the mirror image of the 2022 car's record-low incentives. By late 2020 Audi was stacking $5,500 cash for cash or outside financing, $4,500 alongside 0% AFS financing, or $7,000 plus $1,500 of dealer cash at standard rate, with $7,500 in lease cash on top — real five-figure-adjacent money off a $56k-$65k sedan, plus zero-percent money. Scored on buyer benefit as the item directs, that is emphatically the top band; the honest caveat is that a nameplate down 41% on the year was buying its volume, so the discounting signals weakness as much as generosity, which is what keeps this short of the ceiling.
About as fresh as a non-launch year gets. 2020 is the second model year of the C8 generation that reached the US for 2019, and it was a change year rather than a carry-over: the 45 TFSI four-cylinder joined the range as a new entry powertrain, and the S6 and A6 allroad arrived alongside the sedan. A 2020 buyer sat four model years ahead of the C8 facelift and had no redesign risk on the horizon — the C9 was still five years out.
Well reviewed and demonstrably safe, and better regarded in its own model year than the mid-cycle 2022 car — U.S. News scores it 7.9/10 and ranks it fourth among 2020 luxury midsize cars, Consumer Reports calls it among the best midsize luxury sedans it has tested, and it took IIHS Top Safety Pick+ with Good ratings in all six crashworthiness tests and Superior front crash prevention. Kept out of the top band because it was still not the pick of the class: Consumer Reports explicitly withholds top honors over its low-speed manners and firm ride, The Car Connection gives 7.2/10, and there was no 10Best or NACTOY nod — the 5 Series and E-Class continued to take the comparison tests.
