The verdict
A mixed-report mid-size luxury suv, strong on safety and held back by ownership.
The 2024 Q7 is the quiet, beautifully finished three-row luxury SUV — seven seats, quattro all-wheel drive, a 5-star NHTSA rating and an IIHS Top Safety Pick, all standard from $59,500. What you pay for it is steep: 21 MPG combined on premium fuel works out to about $3,600 a year, five-year depreciation runs near 57%, and Audi's 4-year/50,000-mile warranty has no separate powertrain term and included no free maintenance for 2024. It is also the last year of an eight-year-old design, with a facelift already announced for 2025 — good news if you want a discount, less so if you want the newest thing. Buy it for the cabin, the standard safety kit and the highway manners; skip it if cargo room, running costs or a strong resale check matter most.
Jump to scoresStrengths
- Safety kit that is standard, not optional
- Tech that still holds up eight years in
- A cabin that justifies the badge
What holds it back
- Owning it is the expensive part
- 21 MPG, and it wants premium
- Not much room for what seven people bring
Top alternatives
Cars shoppers cross-shop with the Audi Q7
2.41C+
Volvo XC90Mid-Size Luxury SUVBetter at: EfficiencyThe most direct three-row luxury alternative, with the full safety suite standard and a plug-in hybrid option that fixes the Q7's biggest running-cost weakness.
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3.07B
BMW X5Mid-Size Luxury SUVBetter at: Driving dynamicsThe obvious German cross-shop if you'd trade the Q7's third row for sharper handling and a newer infotainment generation.
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2.88B-
Lexus TXMid-Size Luxury SUVBetter at: Ownership costCosts far less to own thanks to hybrid powertrains, stronger resale and Lexus reliability, with a genuinely usable third row and more cargo space.
CompareHow it's evolved
10 scored model years · 2017–2026
Subject scores by year
Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.
| Year | Performance | Efficiency | Safety | Space | Cost | Reliability | Tech | Use-case | Driving | Value |
|---|---|---|---|---|---|---|---|---|---|---|
| 2026 | 60 | 30 | 75 | 64 | 28 | 72 | 76 | 69 | 72 | 73 |
| 2025 | 60 | 41 | 80 | 64 | 22 | 67 | 72 | 62 | 70 | 67 |
| 2024 | 60 | 35 | 82 | 63 | 20 | 60 | 73 | 64 | 69 | 68 |
| 2023 | 60 | 35 | 78 | 62 | 20 | 67 | 69 | 62 | 69 | 68 |
| 2022 | 59 | 40 | 72 | 62 | 21 | 62 | 66 | 61 | 69 | 64 |
| 2021 | 59 | 34 | 71 | 63 | 25 | 50 | 68 | 60 | 71 | 69 |
| 2020 | 59 | 34 | 68 | 62 | 25 | 52 | 65 | 60 | 68 | 68 |
| 2019 | 57 | 35 | 65 | 62 | 29 | 60 | 55 | 57 | 67 | 72 |
| 2018 | 58 | 35 | 60 | 60 | 32 | 49 | 50 | 57 | 67 | 73 |
| 2017 | 66 | 35 | 64 | 60 | 31 | 50 | 53 | 59 | 72 | 73 |
Compare two years
Best fit & conditions
Higher scores mean a better fit for that use case. Learn more about use-case fit →
Subject profile
Academic Probation · NHTSA safety recalls
Dec 19, 2025Back over prevention: sensing system: cameraPlease see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
NHTSA campaign 25V900000 ↗Manufacturer no. 90TV356,894 vehicles potentially affected (all models in the campaign)Owners notified Jan 14, 2026Filed by Volkswagen Group of America, Inc.Filed as Q7, SQ7Apr 3, 2024Air bags: sensor: occupant classification: front passengerAn electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Risk
A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
Remedy
Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
NHTSA campaign 24V251000 ↗Manufacturer no. 69GU91 vehicles potentially affected (all models in the campaign)Owners notified May 8, 2024Filed by Volkswagen Group of America, Inc.Filed as Q7, SQ7Dec 20, 2023Air bags: side/windowThe driver's seat side air bag may have been improperly mounted to the seatback frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2023-2024 SQ8, RSQ8, Q8, Q7, and 2024 SQ7 vehicles. The driver's seat side air bag may have been improperly mounted to the seatback frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk
An improperly mounted air bag may not restrain an occupant as intended, increasing the risk of injury during a crash.
Remedy
Dealers will inspect and reinstall the air bag as necessary, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69GA.
NHTSA campaign 23V868000 ↗Manufacturer no. 69GA1,001 vehicles potentially affected (all models in the campaign)Owners notified Jan 17, 2024Filed by Volkswagen Group of America, Inc.Filed as Q7, SQ7
24 recalls on other model years of the Q7 (2017–2022, 2025)
Nov 12, 2025Seat belts: front: anchorageThe driver and front passenger seat belt buckles may be missing a rivet that secures the buckle to the seat belt stalk.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Audi RS Q8, Audi Q8, Audi Q7, and Audi SQ8 vehicles. The driver and front passenger seat belt buckles may be missing a rivet that secures the buckle to the seat belt stalk.
Risk
A seat belt that is missing a rivet may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will replace both front seat belt buckles, free of charge. Owner notification letters were mailed December 3, 2025. Owners may contact Audi at 1-800-253-2834. Audi's number for this recall is 692K. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 14, 2025.
NHTSA campaign 25V777000 ↗Manufacturer no. 692K61 vehicles potentially affected (all models in the campaign)Owners notified Dec 3, 2025Filed by Volkswagen Group of America, Inc.Filed as Q7Sep 24, 2025Fuel system, gasoline: delivery: fuel pumpVolkswagen Group of America, Inc. (Volkswagen) is recalling one Audi SQ7 vehicles. The fasteners securing the high pressure fuel pump may not be tightened properly, resulting in a fuel leak.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling one Audi SQ7 vehicles. The fasteners securing the high pressure fuel pump may not be tightened properly, resulting in a fuel leak.
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will inspect and tighten the screw connections and replace the high pressure fuel pump and fuel lines as necessary, free of charge. The one affected vehicle was repaired. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 23HD. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 26, 2025.
NHTSA campaign 25V637000 ↗Manufacturer no. 23HD1 vehicles potentially affected (all models in the campaign)Filed by Volkswagen Group of America, Inc.Filed as SQ7Mar 31, 2025Electrical system: instrument cluster/panel · Electrical system: softwareDue to a software error, the instrument panel display may fail.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 SQ8, A6 SEDAN, A7, A8, Q7, Q8, RS6 Avant, RS7, RSQ8, S6 SEDAN, S7, S8, A6 Allroad, and SQ7 vehicles. Due to a software error, the instrument panel display may fail.
Risk
An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Remedy
Dealers will update the instrument panel module software, free of charge. Owner notification letters were mailed April 24, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90VC.
NHTSA campaign 25V201000 ↗Manufacturer no. 90VC44,387 vehicles potentially affected (all models in the campaign)Owners notified Apr 24, 2025Filed by Volkswagen Group of America, Inc.Filed as Q7, SQ7Mar 29, 2023Forward collision avoidance: sensing system: cameraIncompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.
Risk
An overheated heating element can increase the risk of a fire.
Remedy
Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.
NHTSA campaign 23V212000 ↗Manufacturer no. 90N719 vehicles potentially affected (all models in the campaign)Owners notified May 10, 2023Filed by Volkswagen Group of America, Inc.Filed as Q7Oct 26, 2022Back over prevention: display function · Equipment: electrical: infotainment: video (touch)screen/monitor/unitThe infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will replace the infotainment main unit, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 91Ei.
NHTSA campaign 22V806000 ↗Manufacturer no. 91Ei6,076 vehicles potentially affected (all models in the campaign)Owners notified Jun 6, 2023Filed by Volkswagen Group of America, Inc.Filed as Q7, SQ7Oct 5, 2022Back over prevention: display functionDue to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.
NHTSA campaign 22V742000 ↗Manufacturer no. 91DZ170,296 vehicles potentially affected (all models in the campaign)Owners notified Oct 25, 2022Filed by Volkswagen Group of America, Inc.Filed as Q7, SQ7Jul 20, 2022Fuel system, gasoline: delivery: fuel pumpA component inside the fuel pump may break, causing the fuel pump to fail.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
Risk
Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.
NHTSA campaign 22V516000 ↗Manufacturer no. 20DR49,443 vehicles potentially affected (all models in the campaign)Owners notified Dec 22, 2022Filed by Volkswagen Group of America, Inc.Filed as Q7Jan 26, 2022Suspension: rear: axle: non-powered axle assembly · TiresThe rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Risk
Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy
Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
NHTSA campaign 22V034000 ↗Manufacturer no. 42L531,058 vehicles potentially affected (all models in the campaign)Owners notified Mar 3, 2022Filed by Volkswagen Group of America, Inc.Filed as Q7, SQ7Oct 20, 2021Back over prevention: sensing system: cameraA software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed November 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 91CR.
NHTSA campaign 21V825000 ↗Manufacturer no. 91CR2,857 vehicles potentially affected (all models in the campaign)Owners notified Nov 9, 2021Filed by Volkswagen Group of America, Inc.Filed as Q7, SQ7Aug 5, 2021Seat belts · Seat belts: rear/other: retractorThe rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
NHTSA campaign 21V606000 ↗Manufacturer no. 69CR, 69CS45,496 vehicles potentially affected (all models in the campaign)Owners notified Aug 27, 2021Filed by Volkswagen Group of America, Inc.Filed as Q7, SQ7May 12, 2021EngineCracks may develop on the surface of the engine cylinder bore.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi SQ7, RSQ8, RS7, RS6 AVANT, and SQ8 vehicles. Cracks may develop on the surface of the engine cylinder bore.
Risk
Cracks may cause engine damage and a stall or an oil leak, increasing the risk of a crash or fire.
Remedy
Dealers will replace the engine, free of charge. Owner notification letters were mailed July 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 10G9.
NHTSA campaign 21V339000 ↗Manufacturer no. 10G915 vehicles potentially affected (all models in the campaign)Owners notified Jul 9, 2021Filed by Volkswagen Group of America, Inc.Filed as SQ7Apr 26, 2021Suspension: rear: axle: non-powered axle assemblyThe lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Risk
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Remedy
Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
NHTSA campaign 21V295000 ↗Manufacturer no. 42L140,993 vehicles potentially affected (all models in the campaign)Owners notified Jun 4, 2021Filed by Volkswagen Group of America, Inc.Filed as Q7Feb 17, 2021Air bags: air bag/restraint control module: software · Air bags: frontalThe air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk
During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.
Remedy
Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
NHTSA campaign 21V078000 ↗Manufacturer no. 69BV26,967 vehicles potentially affected (all models in the campaign)Owners notified Mar 5, 2021Filed by Volkswagen Group of America, Inc.Filed as Q7Dec 2, 2020Air bags: sensor: side impact · Electrical systemThe electrical connector can detach from the door crash sensor in either of the front doors.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A6 Allroad, Q7, RS6 and RS7 vehicles. The electrical connector can detach from the door crash sensor in either of the front doors.
Risk
A detached connector can delay the activation of the restraint systems, including the side air bag, curtain air bag and/or seat-belt pretensioners during a side impact crash, increasing the risk of injury.
Remedy
Audi will notify owners, and dealers will inspect, and as necessary, replace the crash sensors in both front doors, free of charge. The recall began December 23, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BM.
NHTSA campaign 20V749000 ↗Manufacturer no. 69BM166 vehicles potentially affected (all models in the campaign)Owners notified Dec 23, 2020Filed by Volkswagen Group of America, Inc.Filed as Q7Oct 27, 2020Structure: body: roof and pillarsThe padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
Risk
In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
Remedy
Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
NHTSA campaign 20V658000 ↗Manufacturer no. 70H894,144 vehicles potentially affected (all models in the campaign)Owners notified Nov 17, 2020Filed by Volkswagen Group of America, Inc.Filed as Q7Mar 16, 2020SteeringThe bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
Risk
A sudden loss of loss of steering control may increase the risk of a crash.
Remedy
Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
NHTSA campaign 20V149000 ↗Manufacturer no. 36A1229 vehicles potentially affected (all models in the campaign)Owners notified Mar 31, 2020Filed by Volkswagen Group of America, Inc.Filed as Q7Feb 19, 2020Air bags: side/windowIn the event of a crash, the side curtain air bags may not properly inflate.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q7 vehicles. In the event of a crash, the side curtain air bags may not properly inflate.
Risk
An air bag that does not properly inflate in the event of a crash can increase the risk of injury.
Remedy
Volkswagen will notify owners, and dealers will replace the side curtain air bags, free of charge. The recall began March 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69AJ.
NHTSA campaign 20V093000 ↗Manufacturer no. 69AJ383 vehicles potentially affected (all models in the campaign)Owners notified Mar 19, 2020Filed by Volkswagen Group of America, Inc.Filed as Q7Feb 20, 2019Suspension: front: shock absorberThe front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
Risk
Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
Remedy
Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
NHTSA campaign 19V114000 ↗Manufacturer no. 40O4/40O634 vehicles potentially affected (all models in the campaign)Owners notified Mar 18, 2019Filed by Volkswagen Group of America, Inc.Filed as Q7Jan 16, 2019Fuel system, gasoline: fuel injection system: fuel railThe left and right fuel rails may leak fuel.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
Risk
A fuel leak in the presence of an ignition source can increase risk of a fire.
Remedy
Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
NHTSA campaign 19V035000 ↗Manufacturer no. 24DP74,881 vehicles potentially affected (all models in the campaign)Owners notified Feb 28, 2019Filed by Volkswagen Group of America, Inc.Filed as Q7Dec 29, 2016Air bags: frontal: driver side: inflator module · Air bags: frontal: passenger side: inflator module · Air bags: side/window · Seat belts: pretensionerAdditionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Risk
In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy
Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
NHTSA campaign 16V955000 ↗Manufacturer no. VW: 69P4; Audi 69P25,947 vehicles potentially affected (all models in the campaign)Owners notified Feb 28, 2017Filed by Volkswagen Group of America, Inc.Filed as Q7Sep 8, 2016Steering: electric power assist systemIn the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.
Risk
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Remedy
Audi will notify owners, and dealers will replace the steering rack, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 48M5.
NHTSA campaign 16V648000 ↗Manufacturer no. 48M58 vehicles potentially affected (all models in the campaign)Owners notified Nov 1, 2016Filed by Volkswagen Group of America, Inc.Filed as Q7Sep 6, 2016Electrical system: software · Exterior lightingThe affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
Remedy
Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.
NHTSA campaign 16V642000 ↗Manufacturer no. 97CB79,895 vehicles potentially affected (all models in the campaign)Owners notified Nov 1, 2016Filed by Volkswagen Group of America, Inc.Filed as Q7Sep 6, 2016Seats: mid/rear assemblyIn the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Risk
If the third row seat does not remain in its adjusted position, there may be an increased risk of injury to an occupant in the event of a crash.
Remedy
Audi will notify owners, and dealers will install an additional support bracket to the seat, free of charge. The recall is expected to begin in November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 72F8.
NHTSA campaign 16V641000 ↗Manufacturer no. 72F819,205 vehicles potentially affected (all models in the campaign)Owners notified Nov 1, 2016Filed by Volkswagen Group of America, Inc.Filed as Q7Jul 8, 2016Air bags: frontal: sensor/control module-inactiveDue to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk
Air bags that deploy with excessive force may increase the risk of injury.
Remedy
Volkswagen will notify owners, and dealers will update the air bag control module software, free of charge. The recall began September 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O3.
NHTSA campaign 16V519000 ↗Manufacturer no. 69O314,535 vehicles potentially affected (all models in the campaign)Owners notified Sep 6, 2016Filed by Volkswagen Group of America, Inc.Filed as Q7
Source: NHTSA Office of Defects Investigation recall database, model years 2017–2026. Recalls are listed by model year as the manufacturer filed them; whether a specific car is affected depends on its VIN — check a VIN at nhtsa.gov ↗. NHTSA model names matched to this page: Q7, SQ7.
Detailed scoring by subject
1Performance & PowertrainOne of the Q7's weakest categories.2.03C
The volume 2024 Q7 Premium Plus 45 TFSI uses the 2.0L turbo I4 rated at 261 hp; the optional 55 TFSI 3.0L turbo V6 (standard on Prestige) lifts output to 335 hp.
The 45 TFSI 2.0T produces 273 lb-ft; stepping up to the 55 TFSI V6 raises peak torque to 369 lb-ft.
Audi's claimed 0–60 for the volume 45 TFSI is 6.7 s; the optional V6 is quoted at 5.7 s and Edmunds instrumented it at 5.6 s.
Reviewers describe the 2.0T and its automatic as working 'in seamless harmony' with only a slight delay from a rolling start, and the V6 as quiet and refined; delivery is smooth and drama-free rather than urgent, which is the intent for this luxury three-row.
The sole transmission is an 8-speed Tiptronic automatic driving quattro AWD; reviewers report it shifts smoothly and promptly with no hunting, though it prioritizes smoothness over sporting decisiveness.
Properly equipped with the factory towing package, the 55 TFSI V6 is rated at 7,700 lbs — near the top of the SUV band; the volume 45 TFSI is limited to 4,400 lbs.
quattro permanent AWD is standard on every US Q7 trim, with a self-locking center differential (40:60 default split, up to 70% front / 85% rear) and Audi drive select modes — sophisticated for on-road traction, but there is no low range or locking axle differential.
A pavement-oriented luxury three-row: roughly 8 in of ground clearance (raisable on the optional adaptive air suspension), an offroad drive-select mode, and no dedicated off-road trim, low range, locking differentials or skid plating.
Three gas powertrains for 2024 in the US — 2.0T I4, 3.0T V6 (48V mild hybrid) and the SQ7's 4.0T V8 — but no hybrid, plug-in hybrid or EV variant; the 60 TFSI e PHEV is a Europe-only offering and electrification lives in Audi's separate e-tron models.
2Efficiency & RangeOne of the Q7's weakest categories.0.30F
EPA rates both 2024 Q7 quattro powertrains at 21 MPG combined — the 2.0L 45 TFSI volume trim and the 48V mild-hybrid 3.0L V6 land on the same figure, so trim choice does not move this item.
EPA city rating for the volume 45 TFSI quattro; the V6 posts the same 19 MPG city thanks to its 48V mild-hybrid system.
EPA highway rating for the volume 45 TFSI quattro; the V6 gives up one MPG at 24. Highway is the only figure separating the two engines.
EPA-published total range for the 2024 Q7 quattro — a large 22.5-gallon tank offsets mediocre economy to give respectable real-world touring range for the segment.
EPA estimated annual fuel cost at standard assumptions; the premium-fuel requirement plus 21 MPG combined puts it at the very top of the SUV cost band.
EPA lists premium gasoline as recommended rather than required on both 2024 Q7 engines, so the car will run on regular at some cost in output and economy — a real ongoing premium over a regular-fuel rival, but not a hard requirement. No plug-in or flex-fuel option exists for 2024 in the US.
3SafetyThe Q7's best-graded category.3.55A-
The 2024 Q7 carries NHTSA's top overall rating of 5 stars, built on 4 stars frontal, 5 stars side and 4 stars rollover — typical for a tall three-row where the rollover figure is the limiter.
The 2024 Q7 is an IIHS Top Safety Pick with Good ratings in all four evaluated crashworthiness tests — driver-side small overlap, passenger-side small overlap, moderate overlap front and the updated side test. It falls short of TSP+ under 2024 criteria only because the volume-trim headlights rate Acceptable rather than Good.
2024 is the year Audi closed its biggest ADAS gap: adaptive cruise assist with lane guidance became standard on every Q7 trim, joining Audi pre sense basic/front (AEB with pedestrian detection), Audi side assist (blind-spot), rear cross-traffic warning, lane departure warning and rear automatic braking as standard on the base Premium. That is the full AEB/ACC/LKA/BSM/RCTA set with nothing behind a package.
Audi pre sense front earned Superior in the daytime vehicle-to-pedestrian evaluation and Advanced at night, and standard rear automatic braking is a genuine extra. Under IIHS's tougher updated pedestrian protocol the system drops to Acceptable, which keeps it out of the very top band.
Audi side assist and rear cross-traffic warning are standard on the base Premium for 2024, with exit warning included; coverage is alert-based rather than actively steering, though standard rear automatic braking does intervene when reversing.
Lane departure warning with active lane assist is standard, and the newly standard adaptive cruise assist adds lane guidance that keeps the Q7 centered on the highway. Reviewers describe it as competent and unobtrusive rather than confidence-inspiring on curves, where it hands back sooner than the best systems.
Adaptive cruise assist is a full-speed-range stop-and-go system integrating distance keeping with lane guidance, and for 2024 it is standard rather than package-only — a meaningful upgrade over 2023. Behavior is smooth and well-damped, if less aggressive than BMW's or Mercedes' latest highway assist.
Audi offers no hands-free highway driving system on the 2024 Q7 in the US — there is no equivalent to GM Super Cruise, Ford BlueCruise or Tesla's supervised Autopilot. Adaptive cruise assist requires continuous hands-on-wheel contact.
Only the HD Matrix-design LED with laser light on the 55 TFSI Prestige earns IIHS Good; the two other variants — including what the volume Premium/Premium Plus 45 TFSI buyer gets — rate Acceptable. Audi's January 2023 aiming fix cured the earlier Poor glare ratings, so 2024 cars are clean, but the volume trim is still a step short.
A commanding, high seating position and a deep windshield give good forward sightlines, but thick rear pillars, a high beltline and the small third-row quarter glass limit over-shoulder and rearward vision. Rear camera and parking sensors are standard; the 360-degree top-view camera that would compensate is bundled from Premium Plus up.
IIHS rates the Q7's LATCH hardware Good+ — its top ease-of-use grade, awarded for easy-access anchors plus extra usable positions beyond the required minimum. Three rows, wide second-row door openings and sliding/folding second-row seats make multiple car seats genuinely workable.
4Space & ComfortMid-pack among this car's ten categories.2.26C
Every US 2024 Q7 — Premium, Premium Plus and Prestige — ships with three rows and seven-passenger seating standard, including a power-folding third row; unlike the BMW X5 (five seats only for 2024) the third row is not an option to tick.
Audi publishes both figures; the 39.9 in no-sunroof number is used here per the item definition, but every US 2024 Q7 carries the standard panoramic sunroof and therefore actually delivers 38.4 in.
41.7 in of front legroom is mid-pack for a mid-size SUV — adequate rather than generous, since the Q7's 117.9 in wheelbase is spent on making the second and third rows usable.
The second row's 38.8 in of headroom is strong for the class and sits in the upper part of the SUV band; the third row gives up nearly three inches at 35.9 in.
38.8 in in the second row is comfortably adult-sized and the sliding bench can trade its legroom to the third row; the 29.2 in third row is a child-and-short-teen space.
A genuine, standard, power-folding third row with its own climate vents and USB ports — but 29.2 in of legroom and 35.9 in of headroom make it kid-and-teen territory, and getting back there past the sliding second row is a climb rather than a step.
The Q7's cargo hold is the weak point of an otherwise spacious cabin: 35.7 cu ft behind the second row trails most three-row rivals, and with all seven seats occupied just 14.2 cu ft remains — about a trunk's worth for seven people's luggage.
69.6 cu ft maximum is modest for a 199-inch three-row SUV — the BMW X5 manages 72.3 cu ft as a two-row — because the Q7 spends its length on the third row rather than on load space behind it.
Competent everyday storage without a signature idea: a covered center console with wireless charging pad (Premium Plus and up), decent door bins, an underfloor cargo well and a 12V outlet, but no household AC power, no frunk-style extra and no fold-flat trickery beyond the power-folding rear rows.
Leather-trimmed, heated, 8-way power front seats are standard and reviewers consistently rate the front and second row as long-haul comfortable with supportive cushions and broad adjustment; the third row is the exception and drags an otherwise excellent showing.
The steel-sprung volume trim rides firm but well controlled and filters out most broken pavement; the adaptive air suspension — optional lower down, standard on Prestige — turns it genuinely plush, so the volume Premium Plus buyer gets the good-not-great version.
Reviewers describe the Q7's cabin as impressively hushed at highway speed regardless of suspension choice — one of the model's most consistently praised traits; dual-pane acoustic side glass, which would push it further, is reserved for the Prestige trim.
Rich and mostly standard: tri-zone automatic climate control, heated power front seats, a panoramic sunroof and a hands-free liftgate on the base Premium, with a heated steering wheel added on the volume Premium Plus and remote engine start via myAudi newly available for 2024; four-zone climate and ventilated front seats stay optional/Prestige.
5Cost of OwnershipThe Q7's lowest-graded category.0.00F
The entry 2024 Q7 Premium 45 TFSI quattro opens at $59,500 with destination — near the top of the SUV price band, since the Q7 competes in mid-size luxury rather than the mainstream three-row class the band is centred on.
Premium Plus on the 261-hp 45 TFSI four-cylinder is the volume configuration — the same trim this scorecard's powertrain items describe — at $63,300 delivered. Stepping to the 335-hp 55 TFSI V6 costs $5,800 more per rung, topping out at $75,100 for Prestige.
Published estimates diverge sharply — Edmunds True Cost to Own projects $8,646 maintenance plus $6,699 repairs ($15,345 combined) for a 2024 Q7, while CarEdge models just $4,175 over the same five years. The $8,800 figure sits between them and in line with how the rest of the German luxury SUV field is carried here (Q5 $8,200, Q3 $7,900, X5 $7,400), reflecting premium-fuel V6/2.0T service intervals, 19–21-inch tires and dealer-rate labor.
The Q7 is one of the harder-depreciating vehicles in its class: iSeeCars measures 57.2% five-year depreciation, versus 50.2% for the luxury mid-size SUV category and 44.9% for SUVs overall. A late-cycle 2024 car facing the announced MY2025 facelift retains no better than the nameplate average.
The standard Audi New Vehicle Limited Warranty covers 4 years or 50,000 miles — level with BMW and Mercedes-Benz, but short of Genesis and Jaguar at 5 yr / 60,000 mi.
Audi offers no longer powertrain term: coverage expires with the bumper-to-bumper warranty at 4 yr / 50,000 mi. That is the weakest structure in the segment against Lexus (6/70k), Acura (6/70k) and Genesis (10/100k).
For 2024 Audi included no complimentary scheduled maintenance at all — routine service is sold separately as the prepaid Audi Care / Audi Care Select plans ($699–$1,179 depending on model and term). What the buyer does get is 4 years of 24-hour roadside assistance (a year longer than most rivals), 12-year unlimited-mileage corrosion coverage and Audi connect PLUS trials. Roadside-only puts it at the bottom of the 50-79 band, and behind BMW, Acura, Volvo and Genesis, all of which bundled multi-year scheduled maintenance in 2024. Audi did not make maintenance standard until the MY2026 Signature Care program.
$63,300 volume-trim price minus its estimated resale value after 5 years (43% retained, or about $27,219) leaves about $36,081 in depreciation. Add the projected $8,800 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $44,881 in total.
6Reliability & QualityMid-pack among this car's ten categories.2.07C
The two authorities that matter both land below average, which is what pulls this under the segment's 65-point median. Consumer Reports states outright that the 2024 Q7 is less reliable than other cars from the same model year, and J.D. Power's Quality & Reliability score of 71/100 sits at the very bottom of its 70-80 "Average" band. Working the other way is the car itself: US-market 2024 is a carry-over of the 2020 facelift and the eighth model year of the 4M generation (the second facelift Wikipedia dates to January 2024 arrived here as the 2025 model year), so nothing structural is new, and the field record so far is quiet — three minor NHTSA campaigns and a single owner complaint on file. A negative CR verdict against a low-average J.D. Power one on an otherwise mature carry-over resolves to the bottom of the average band, not the middle of it.
J.D. Power and Consumer Reports disagree sharply, and the disagreement resolves below mid-pack because J.D. Power's evidence is both harsher and more current to this cohort. The 2024 Vehicle Dependability Study put Audi at 275 PP100 against a 190 PP100 industry average — second from last, behind Land Rover, in a study led by Lexus at 135 — and the 2024 Initial Quality Study, which surveys owners of 2024 model-year vehicles at 90 days and therefore samples exactly this car, placed Audi at 242 PP100, tied with Volvo and ahead of only Dodge, against a 194 PP100 industry average and a 230 PP100 premium-brand average. Consumer Reports is far kinder, ranking Audi 13th of the brands it surveys, but even there the trend is down: Audi fell 10 places in the 2026 Brand Report Card, the largest drop of any make. Bottom-third on both J.D. Power studies and mid-pack-and-falling on CR is a below-average brand, scored at the top of the bottom-third band. This is a brand-level fact and is scored consistently across Audi's model years.
This is the strongest part of the category and the clearest benefit of scoring a late carry-over year. Three NHTSA campaigns reach the 2024 Q7, and all three are peripheral: an improperly mounted driver's seat side airbag fixed by inspection and reinstallation, a loosening occupant-detection connector fixed by replacing one module, and a rearview-camera software fault fixed by a flash. Nothing touches the engine, transmission, quattro driveline, brakes or high-voltage systems, and there is no fire campaign — the failure modes that define the 0-49 band are entirely absent. Owner-reported volume is correspondingly thin at one NHTSA complaint. It falls short of the top of the 80-100 band rather than reaching it because a technology-dense luxury SUV of this age accumulates a normal-to-heavy MMI and electronics service-bulletin load, and because the 25V900000 camera campaign was only issued in late 2025, so the 2024 car's field record is still maturing.
The volume 2024 Q7 is the 45 TFSI — the 261-hp 2.0-litre EA888 Gen 3 four paired with the ZF 8HP eight-speed and quattro — and the two halves of that pairing have different reputations. The ZF 8HP is close to a benchmark automatic, used across VW Group, BMW, Chrysler and Jaguar Land Rover with a strong high-mileage record, and the optional 3.0T EA839 V6 shared with the Porsche Cayenne is likewise well proven. The EA888 is the qualifier: Gen 3 resolved the Gen 1/2 failures that gave the family its reputation — the timing-chain tensioner and the severe piston-ring oil consumption — but the plastic-bodied water pump and thermostat housing remain a documented recurring leak point, and chain stretch is a genuine long-term maintenance item with independents recommending preventative replacement around 120,000-150,000 km. So: a proven family with real, known, non-catastrophic wear items and an excellent transmission behind it. That is the upper half of the 50-79 band, not the 80-100 band a genuinely untroubled powertrain earns.
Material richness is the Q7's most consistently praised attribute and the one place it clearly outruns its scores elsewhere in this category. Reviewers describe the cabin as full of quality materials and soft-touch surfaces, with a blend of real wood and aluminium trim against wide expanses of soft leather, and rate the perceived quality at or near the top of the mid-size luxury SUV class rather than merely competitive with it. That holds on the volume Premium Plus trim, not just the Prestige. What keeps it short of the very top of the band is age rather than substance: by 2024 this is the eighth year of the 4M cabin, and the dual-touchscreen MMI layout draws recurring fingerprint and haptic-feedback criticism that newer rivals' interfaces avoid.
Physical assembly and measured initial quality point in opposite directions here, and the measured data is specific enough to this exact cohort that it has to win. Reviewers of the 2024 car cite excellent build quality and the Bratislava line has a long reputation for tight panel gaps and consistent trim. But J.D. Power's 2024 Initial Quality Study surveys owners of 2024 model-year vehicles at 90 days — this car's own cohort — and placed Audi at 242 PP100, near the bottom of the entire industry, tied with Volvo and ahead of only Dodge, against a 194 PP100 industry average. IQS is weighted heavily toward infotainment and connectivity complaints rather than panel gaps, which is why this lands mid-band rather than in the 0-49 zone, but it is precisely the initial-quality evidence this item asks for. One hard assembly defect corroborates it: recall 23V868000 exists because the driver's seat side airbag was improperly mounted to the seatback frame on this build. Generally solid construction with a genuinely poor initial-quality result against it.
Coverage is adequate rather than dense and satisfaction is mid-pack, which puts this in the middle of the 50-79 band. Audi runs a bit over 300 independently owned US dealerships — enough that metro buyers have a choice, thin enough that rural owners face real drives, and roughly a fifth of Toyota's footprint. Service satisfaction is the weaker half: Audi's J.D. Power Customer Service Index score trails the premium leaders by a wide margin, with Lexus, Porsche and Cadillac all clustered in the high 870s-890s while Audi sits in the 840s, and premium owners in the 2024 study waited 5.4 days for a service appointment. Nothing here is broken; nothing distinguishes it either.
Running costs are above average both absolutely and relative to the Q7's own segment, and the shop visits that generate them are more frequent than the class norm. RepairPal puts average annual repair and maintenance at $1,185 against $1,127 for luxury full-size SUVs and $652 across all vehicles, projects about $13,147 over the first ten years, and records 0.9 unscheduled shop visits per year versus 0.7 for the segment — so this is not merely the expected premium-brand parts markup, it is that markup applied more often. Parts themselves are neither scarce nor strictly dealer-only: the VW Group platform sharing that underpins the EA888 and the ZF 8HP supports a healthy European independent and mail-order aftermarket, which is the only thing keeping this out of the low 30s. Expensive, dealer-leaning, but not exotic.
7Technology & InfotainmentOne of the Q7's strongest categories.2.97B-
Every 2024 Q7 uses the same dual-screen MMI touch response stack — a 10.1 in upper display for infotainment and an 8.6 in lower display for climate — with no larger option; measured on the center screen alone this is small by 2024 standards next to BMW's 14.9 in curved display.
MMI touch response is quick, logically laid out and uses haptic click confirmation that cuts false inputs — it won Wards '10 Best UX' in this Q7 — but by 2024 the architecture is late-cycle, moving climate onto a second touchscreen costs the eyes-free operation physical knobs gave, and the gloss panels smear.
Both Apple CarPlay and Android Auto are standard and wireless on every 2024 Q7 trim including the base Premium — the top of this item's band, with the only deduction being that a wired USB-C connection is still needed for reliable long-session use.
MMI navigation plus with Audi connect is standard, adding Google Earth satellite imagery, live traffic and online POI search, and the natural-language voice assistant handles conversational destination and climate requests; it is genuinely good, though most owners still default to CarPlay maps.
The volume Premium Plus trim makes the 19-speaker, 730-watt Bang & Olufsen 3D Premium Sound System standard rather than optional — a genuinely excellent system at the trim most buyers take, above the 10-speaker Audi sound system on the base Premium.
The 12.3-inch Audi virtual cockpit fully digital cluster is standard on every 2024 trim, with virtual cockpit plus and its additional layouts on Premium Plus and above — crisp, highly configurable, and still one of the better executions in the class despite the platform's age.
The 4M-generation Q7 supports over-the-air navigation map updates and Audi connect service refreshes, but not whole-vehicle software updates — there is no mechanism for Audi to add features or update powertrain/ADAS control units remotely the way BMW's Remote Software Upgrade does on the 2024 X5.
2024 is the year remote engine start arrived in the myAudi app for the Q7, joining remote lock/unlock, vehicle status, locate and the Audi connect key phone-as-key function — a competitive feature set, but it sits behind an Audi connect subscription after the trial and the app's reliability is a persistent owner complaint.
Two front and two second-row USB-C data/charge ports plus third-row charging cover all three rows, and wireless phone charging is standard from the volume Premium Plus up — but there is no 115V household outlet on any trim, which a three-row family SUV at this price ought to offer.
Proximity keyless entry with push-button start and a hands-free power liftgate are standard on the base Premium, the Audi connect key allows a compatible phone to act as the key, and app-based remote start became available for 2024 — close to the full complement short of a wide phone-key rollout.
Front and rear parking sensors with a rear camera are standard, and the 360-degree surround-view camera is standard on the volume Premium Plus rather than reserved for the top trim; Prestige adds park assist plus with automated parking. Image resolution is good but no longer class-leading.
A head-up display is offered but confined to the $75,100 Prestige trim — the volume Premium Plus buyer cannot get one at any price, which puts this squarely in the 'limited to top trims' band.
8Use-Case FitMid-pack among this car's ten categories.2.35C+
One of the strongest family-logistics packages in the segment: IIHS rates the LATCH hardware Good+, its top grade, with five complete sets of connectors across the second and third rows, and the power-folding third row plus hands-free liftgate make daily loading easy. The 14.2 cu ft behind row three is the one real constraint on a stroller-plus-seven day.
2024 is the year the safety case got genuinely good on the trims families buy: NHTSA 5-star overall, an IIHS Top Safety Pick, and adaptive cruise assist with lane guidance made standard on every trim alongside Audi pre sense AEB, side assist and rear cross-traffic warning. The gap is headlights — only the Prestige V6's HD Matrix units earn IIHS Good.
Quiet, plush and well equipped for the front two rows — tri-zone climate, 38.8 in of second-row legroom on a sliding bench, rear vents and USB-C, and a 472-mile tank range. It falls short of the best because the third row is a kid space and, with all seven seats up, 14.2 cu ft will not hold seven people's luggage.
Relaxed and low-effort in traffic: light steering at city speeds, a smooth-shifting 8-speed, a hushed cabin, a commanding seating position and standard stop-and-go adaptive cruise assist. The only recurring annoyance is a slight hesitation when accelerating away from a rolling stop with the 2.0T.
An expensive way to commute. EPA rates the Q7 at 21 MPG combined on premium fuel — the same figure for the 2.0T and the mild-hybrid V6 — for an estimated $3,600 a year at 15,000 miles, and 20-inch tires plus Audi service pricing keep consumables costly.
A 199-inch, 77.5-inch-wide body with a 40.7 ft turning circle is awkward in tight urban settings — the BBC once singled the Q7 out as too large for a standard parking space. Standard front and rear sensors and the Premium Plus surround-view camera make it manageable rather than easy.
Towing is the one work credential, and it depends on the engine: 7,700 lbs with the 55 TFSI V6 and the factory tow package is genuinely capable, but the volume 45 TFSI is capped at 4,400 lbs and the hitch is an extra-cost kit. There is no bed, no meaningful payload headroom and a luxury cabin ill-suited to dirty loads.
A luxury vehicle with no fleet or trade history: leather-and-gloss surfaces that mark, an air suspension option that is a known long-term expense on this platform, only 4 yr/50,000 mi of coverage with no separate powertrain term, and high out-of-warranty repair costs. It is built well, but not built to be abused.
Standard aluminum roof rails and cargo tie-downs, plus a healthy aftermarket for hitches and racks, are about the extent of it — no onboard AC power, no washable surfaces, no upfit ecosystem, and the hitch itself is an accessory kit rather than factory equipment on most builds.
This is what the Q7 is best at: an impressively quiet cabin, supportive long-haul front seats, a composed highway ride, standard full-speed adaptive cruise assist with lane guidance for 2024, and 472 miles of EPA range from the 22.5-gallon tank. Only the premium-fuel bill and the size argue against it.
quattro permanent AWD is standard on every trim with a self-locking center differential and an offroad drive-select mode, roof rails come standard for a box or bikes, and the air suspension can raise ride height — but roughly 7–8 in of ground clearance, no low range, no lockers and street-biased tires keep it to gravel roads and trailheads.
Flexible if not capacious: a power-folding 50/50 third row and split-folding sliding second row open a flat 69.6 cu ft, standard roof rails take a box or bikes, an underfloor well hides valuables, and the V6 with the tow package handles a small trailer. The raw volume is simply smaller than most three-row rivals offer.
9Driving ExperienceOne of the Q7's strongest categories.2.65C+
Reviewers consistently describe the Q7 as more nimble through corners than a 4,700-lb three-row has any right to be, with restrained body roll and balanced, planted composure — but it is tuned for security rather than engagement and never disguises its mass the way an X5 does.
Accurate and well weighted — light for parking, firming up with speed — but the electric rack filters out road texture, so it is precise without being communicative. Textbook 'precise enough but numb' territory.
Large 14.8 in front and 13.8 in rear discs give the Q7 ample stopping power with no fade complaints over repeated use; pedal feel is firm and progressive at speed, though some reviewers find low-speed modulation slightly grabby.
The 261-hp 2.0T and ZF 8-speed Tiptronic are calibrated to work in near-seamless harmony, with smooth, unhurried shifts and no hunting; the one repeated criticism is a beat of turbo/transmission delay when accelerating out of a rolling stop, which the 48V mild-hybrid V6 largely resolves.
Well isolated at cruise and free of driveline vibration, but the volume trim's four-cylinder is the weak link in a $63,000 luxury SUV — it sounds ordinary and works audibly hard under full throttle, where the optional V6 stays quiet and refined.
A 40.7 ft turning circle on a 117.9 in wheelbase is wide even for a large SUV, and unlike the BMW X5 the 2024 Q7 offers no rear-wheel steering to shrink it — reviewers single it out as a weak point in tight parking.
A commanding, highly adjustable driving position with 8-way power front seats, a deep windshield and clear forward sightlines, and a control layout that keeps the essentials within easy reach of the wheel. Thick rear pillars and the small third-row quarter glass are the compromise over the shoulder.
Competent and pleasant rather than characterful. The Q7 is satisfying to cover ground in — quiet, planted, effortless — but the volume 2.0T offers no soundtrack and no urgency, and enthusiasts who want the Q7 chassis to entertain are pointed at the 500-hp SQ7.
10Value & Market PositionMid-pack among this car's ten categories.2.60C+
Even the $59,500 Premium arrives with quattro all-wheel drive, seven-passenger seating with a power-folding third row, a panoramic sunroof, leather, heated power front seats, tri-zone climate, the dual-touchscreen MMI (10.1-inch upper, 8.6-inch lower) with wireless CarPlay/Android Auto and navigation, Audi virtual cockpit, hands-free liftgate and 19-inch wheels. Safety is likewise standard rather than bundled: pre sense basic/front/rear, automatic emergency braking, blind-spot monitoring with rear cross-traffic alert, and front and rear parking sensors. A BMW X5 at similar money is rear-drive and five-seat.
Fair rather than sharp. The $63,300 volume Premium Plus 45 TFSI buys a genuinely upmarket three-row cabin and standard AWD, but only 261 hp and 21 MPG combined — the 335-hp 55 TFSI V6 that makes the Q7 feel like a $65k+ car is a $5,800 walk on every rung, and towing drops from 7,700 lbs to 4,400 lbs without it. Against a Genesis GV80 or Acura MDX the content-per-dollar case is clearly weaker; against a five-seat X5 or GLE at similar money it holds up.
Five mainstream configurations spanning $59,500 to $75,100 — Premium and Premium Plus on the 45 TFSI 2.0T, Premium, Premium Plus and Prestige on the 55 TFSI mild-hybrid V6 — plus the 500-hp SQ7 above them. Well-spaced, but narrower than the Q5's nine-trim ladder or the X5's four-powertrain range, and with no plug-in hybrid offered in the US the way BMW and Volvo do at this price.
A shrinking niche seller by 2024: 13,550 US deliveries, down roughly 26% from 18,308 in 2023 and 20,346 in 2022, against a 14% decline for Audi of America overall. The segment's volume leaders sold four to five times as many — BMW moved 72,348 X5s the same year — and the Q7's fall was among the steepest in Audi's lineup while the smaller Q3 rose 45%.
The four rings remain genuinely aspirational and carry a design-and-interior reputation that supports both owner satisfaction and cross-shopping against BMW and Mercedes. The Q7 itself has anchored Audi's three-row presence since 2007 and holds recognition well above its sales rank, even as the badge is a step behind BMW and Mercedes on outright US volume.
2024 was a run-out year ahead of the MY2025 facelift Audi announced in January 2024, and there was real money on the hood without desperation pricing: lease cash of $2,500 on Q7 45 cars and $1,500 on the 55, alongside 3.99% APR for 60 months through Audi Financial Services on select 2024 models. Slipping sales made dealers negotiable, though the Q7 is still not a cheap lease relative to rivals because residuals are weak.
Late-cycle and visibly so. The second-generation Typ 4M Q7 was unveiled in January 2015 and has been on sale in the US since MY2017, with one facelift already applied for MY2020. Audi announced the second facelift in January 2024 — new front and rear lighting, HD Matrix LED headlights with laser high beam, OLED tail lights — for the 2025 model year, so a 2024 buyer was knowingly taking the outgoing look on an eight-year-old platform.
Well regarded without ever being the pick of the class. Reviewers consistently praise the cabin materials, quiet ride and standard AWD, and it earned an IIHS Top Safety Pick+ for 2024, but the aging MMI dual-screen interface and a cramped third row keep it out of comparison-test wins — Kelley Blue Book ranked it #6 among 2024 luxury mid-size SUVs. No 10Best, NACTOY or Top Pick of the class in this model year.
