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vs 2022:Overall +1Reliability +2Cost of Ownership +3Technology +1Driving Experience 0
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●Compact Luxury SUV

2023 Mercedes-Benz EQB

Manufacturer site ↗
2026 model shown
1.66DGPA / 4.0
Overall GPA
Reliability
1.34D
Safety
1.42D
EfficiencyEV
2.04C
101 MPGe combined · 243 mi range · $750/yr energy
Comfort
1.77C-
Value
2.17C
Ownership Cost
0.19F
Technology
2.42C+
Driving Experience
2.56C+

The verdict

A struggling compact luxury suv, strong on driving and held back by ownership.

The 2023 EQB is a boxy, quiet, comfortable electric Mercedes. It has a rare optional third row and 39.3 in of second-row headroom, which few compact luxury EVs match. The trade-offs are big: just 243 miles of EPA range, 100 kW peak fast charging, no US crash-test ratings, and repeated battery-fire recalls on this model year. Values have also collapsed, down about half in three years. That makes it a much better used buy than it was new, as long as the recall work is confirmed done.

Jump to scores

Strengths

  • Roomy, upright cabin with a rare third row
  • Silky, silent electric drive
  • Comfortable, easygoing daily driver

What holds it back

  • Short range and slow fast charging
  • Brutal depreciation
  • Repeated battery-fire recalls

Top alternatives

Cars shoppers cross-shop with the Mercedes-Benz EQB

Production history

2022–2026 · 5 years · 1 generations
Gen 12022–20262022Ended 20262026 — graded2025 — graded2024 — graded2023 — graded2022 — gradedProduction began 2022

How it's evolved

5 scored model years · 2022–2026

0255075100202220232024202520262022 · Overall: 542023 · Overall: 542024 · Overall: 55 (+1 vs 2023)2025 · Overall: 56 (+1 vs 2024)2026 · Overall: 64 (+8 vs 2025)

Subject scores by year

Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.

YearPerformanceEfficiencySafetySpaceCostReliabilityTechUse-caseDrivingValue
2026
2025
2024
2023
2022

Compare two years

vs
Performance42
44+2
Efficiency60
600
Safety51
77+26
Space56
57+1
Cost31
40+9
Reliability48
63+16
Tech65
76+11
Use-case54
65+11
Driving67
69+2
Value60
65+5

Best fit & conditions

CommuterB-72/100
Winter / inclementC64/100
FamilyC61/100
AdventureC-56/100
Work / TowF28/100

Higher scores mean a better fit for that use case. Learn more about use-case fit →

Academic Probation · NHTSA safety recalls

4 for the 2023 · 6 across 2022–2026 · as of Oct 19, 2026
  • Feb 6, 2026Electrical system: propulsion system: traction batteryThe high voltage battery may fail internally and lead to a vehicle fire while parked or driving.Park outsideMY 2022–2024

    Defect

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

    Risk

    A vehicle fire while parked or driving can increase the risk of injury.

    Remedy

    Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim letters, notifying owners of the safety risk, were mailed March 13, 2026. Additional letters will be sent once the final remedy is available. This recall replaces recalls 25V050 and 25V894. Vehicles previously repaired under recall 25V050 or 25V894 will need to have the new remedy completed. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 13, 2026.

    NHTSA campaign 26V073000 ↗11,895 vehicles potentially affected (all models in the campaign)Filed by Mercedes-Benz USA, LLCFiled as EQB 250+, EQB 300 4MATIC, EQB 350 4MATIC
  • Dec 19, 2025Electrical system: propulsion system: traction batteryThe high voltage battery may fail internally and lead to a vehicle fire while parked or driving.Park outsideMY 2022–2023

    Defect

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

    Risk

    A vehicle fire while parked or driving can increase the risk of injury.

    Remedy

    Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Vehicles previously repaired under Recall 25V050 will need to be repaired again. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025120005. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on December 23, 2025.

    NHTSA campaign 25V894000 ↗Manufacturer no. 2025120005169 vehicles potentially affected (all models in the campaign)Owners notified Feb 6, 2026Filed by Mercedes-Benz USA, LLCFiled as EQB 250, EQB 300 4MATIC, EQB 350 4MATIC
  • Jul 25, 2025Electrical system: propulsion system: traction batteryThe bus bar in the high voltage battery may be secured with incorrect screws, which can cause the system to have a sudden loss of drive power without warning.Park outsideMY 2022–2023

    Defect

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQB 350 4MATIC, and EQB 300 4MATIC vehicles. The bus bar in the high voltage battery may be secured with incorrect screws, which can cause the system to have a sudden loss of drive power without warning.

    Risk

    A loss of drive power increases the risk of a crash.

    Remedy

    Owners are advised to park outside until the recall repair is complete. Dealers will inspect and replace the high-voltage battery as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owner notification letters were mailed January 9, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025080004.

    NHTSA campaign 25V487000 ↗Manufacturer no. 2025080004660 vehicles potentially affected (all models in the campaign)Owners notified Jan 9, 2026Filed by Mercedes-Benz USA, LLCFiled as EQB 300 4MATIC, EQB 350 4MATIC
  • Feb 7, 2025Electrical system: propulsion system: traction batteryThe high voltage battery may fail internally and lead to a vehicle fire while parked or driving.Park outsideMY 2022–2025

    Defect

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

    Risk

    A vehicle fire while parked or driving can increase the risk of injury.

    Remedy

    Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.

    NHTSA campaign 25V050000 ↗Manufacturer no. 202504000512,236 vehicles potentially affected (all models in the campaign)Owners notified May 22, 2025Filed by Mercedes-Benz USA, LLCFiled as EQB 250, EQB 250+, EQB 300 4MATIC, EQB 350 4MATIC
2 recalls on other model years of the EQB (2022)
  • May 10, 2024Electrical system: propulsion system · Power trainThe welded spur gear within the front axle electric drivetrain may not have been welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."MY 2022

    Defect

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQB 300 and EQB 350 vehicles. The welded spur gear within the front axle electric drivetrain may not have been welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."

    Risk

    An improperly welded spur gear can fail and result in a vehicle rollaway, increasing the risk of a crash.

    Remedy

    Dealers will replace the front axle electric drivetrain, free of charge. Owner notification letters were mailed on August 9, 2024. Owners may contact MBUSA at 1-800-367-6372. MBUSA's number for this recall is 2024060007.

    NHTSA campaign 24V331000 ↗Manufacturer no. 2024060007283 vehicles potentially affected (all models in the campaign)Owners notified Aug 9, 2024Filed by Mercedes-Benz USA, LLCFiled as EQB 300 4MATIC, EQB 350 4MATIC
  • Oct 6, 2023Child seat: vehicle tether anchorMercedes-Benz USA, LLC (MBUSA) is recalling one 2022 EQB 350 vehicle. Incorrect child seat anchor covers may have been installed on the second-row seat. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."MY 2022

    Defect

    Mercedes-Benz USA, LLC (MBUSA) is recalling one 2022 EQB 350 vehicle. Incorrect child seat anchor covers may have been installed on the second-row seat. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

    Risk

    Incorrect child seat anchor covers may result in a child restraint system being installed incorrectly, increasing the risk of injury.

    Remedy

    Dealers will replace the child seat anchor covers, free of charge. An owner notification letter was mailed November 10, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023100011.

    NHTSA campaign 23V677000 ↗Manufacturer no. 20231000111 vehicles potentially affected (all models in the campaign)Owners notified Nov 10, 2023Filed by Mercedes-Benz USA, LLCFiled as EQB 350 4MATIC

Source: NHTSA Office of Defects Investigation recall database, model years 2022–2026. Recalls are listed by model year as the manufacturer filed them; whether a specific car is affected depends on its VIN — check a VIN at nhtsa.gov ↗. NHTSA model names matched to this page: EQB 250, EQB 250+, EQB 300 4MATIC, EQB 350 4MATIC.

Detailed scoring by subject

1Performance & PowertrainOne of the EQB's weakest categories.0.81F
Horsepower
225 hp (225–288 hp by trim)
19/100
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The volume 2023 EQB 300 4MATIC's dual motors make 225 hp combined (228 PS / 168 kW); the EQB 350 4MATIC makes 288 hp. 2023 is an early carry-over year of the X243 EQB generation that began in 2022, and the US lineup is still the two 4MATIC trims only.

Torque
288 lb-ft (288–384 lb-ft by trim)
43/100
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The EQB 300 4MATIC makes 288 lb-ft (390 Nm), all of it available from a standstill as in any EV. The 350 4MATIC makes 384 lb-ft.

0–60 mph time
7.6 s (≈6.0 s for the 350 4MATIC)
32/100
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Mercedes-Benz USA quoted about 7.6 s 0–60 mph for the EQB 300 4MATIC in this period, which is slow for a luxury compact SUV. Only the 350 4MATIC, at about 6 s, is quick.

Powertrain refinement76
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The dual-motor drive is quiet and seamless with immediate throttle response. Reviewers find it refined but not punchy, because a curb weight around 4,700 lb blunts the 300 4MATIC's response.

Transmission behavior85
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Both trims use a single-speed reduction gear, so there are no shifts and nothing to hunt. Steering-wheel paddles select the regeneration level.

Max towing capacity
≈3,750 lbs braked (4MATIC with optional hitch)
39/100
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The 4MATIC EQB, the only drivetrain sold in the US for 2023, is homologated for 1,700 kg (≈3,750 lbs) braked with the optional factory hitch. Mercedes-Benz USA does not prominently publish a US rating, so confidence is MEDIUM.

AWD/4WD availability76
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Dual-motor 4MATIC AWD is standard on both US trims for 2023; the FWD 250+ did not arrive until 2024. The system has no low range and no terrain-specific AWD mode.

Off-road capability22
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A pavement-oriented luxury crossover with about 5.7 in of ground clearance. It has no skid plates, no lockers, no off-road drive mode and no off-road trim.

Powertrain lineup breadth25
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Battery-electric only, offered at two dual-motor output levels (225/288 hp). There is no gas, hybrid or PHEV EQB; the gas equivalent is sold separately as the GLB.

2Efficiency & RangeMid-pack among this car's ten categories.2.04C
Combined fuel economy
101 MPGe combined (300 4MATIC); 96 MPGe (350 4MATIC)
100/100
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EPA rates the volume EQB 300 4MATIC at 101 MPGe combined. EPA publishes no separate 2023 EQB record; the 2022 certification (released January 2023) covers the unchanged 2023 car.

City fuel economy
104 MPGe city (300 4MATIC); 98 MPGe (350 4MATIC)
100/100
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The EPA city rating for the volume 300 4MATIC is 104 MPGe.

Highway fuel economy
98 MPGe highway (300 4MATIC); 93 MPGe (350 4MATIC)
100/100
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The EPA highway rating for the volume 300 4MATIC is 98 MPGe. The boxy, GLB-derived body keeps it from matching purpose-built EV crossovers at speed.

Driving range
243 mi (300 4MATIC); 227 mi (350 4MATIC)
0/100
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EPA rates the volume 300 4MATIC at 243 miles from its 66.5 kWh usable battery. That is short for an EV crossover; most rivals clear 250–300 miles.

DC fast-charge peak rate
100 kW peak DC via CCS1 (both trims)
12/100
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The EQB has a CCS1 DC fast-charge inlet on a 400V architecture, but it accepts only 100 kW peak. That is low next to 800V rivals, which take 150–350 kW.

10–80% fast-charge time
≈32 min 10–80% (manufacturer figure)
46/100
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Mercedes quotes 32 minutes for a 10–80% charge at up to 100 kW. That is mid-pack only because the battery is small.

Estimated annual fuel cost
$750/yr (300 4MATIC); $800/yr (350 4MATIC)
100/100
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EPA's estimated annual energy cost for the volume 300 4MATIC is $750 at 15k mi/yr. That is cheap next to gas SUVs and about average among EVs.

Fuel requirements82
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The EQB uses no gasoline, and its 9.6 kW onboard charger refills it overnight on Level 2 (about 8.25 h). The score is held back because the modest range means more public charging, and in 2023 the CCS1 car had no Tesla Supercharger access. The low DC peak is already scored at 2.2.4/2.2.5 and is not counted again here.

3SafetyGrades below the middle of the scale.1.42D
NHTSA overall rating
Not rated (NHTSA has not crash-tested the 2023 EQB)
0/100
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NHTSA lists both 2023 EQB entries (AWD and FWD) as 'Not Rated' in every frontal, side, side-pole and rollover test, so the value is 0 = never rated.

IIHS awards & crashworthiness45
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IIHS has never crash-tested the EQB, so the 2023 model has no award and no US crashworthiness data. It sits at the top of the untested band because the shared GLB structure earned 5 stars from Euro NCAP (95% adult occupant).

Standard ADAS suite breadth66
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The pre-facelift 2023 EQB 300/350 4MATIC includes Active Brake Assist (AEB with pedestrian detection), Blind Spot Assist, lane departure warning/lane keeping, automatic high beams and Attention Assist as standard. Adaptive cruise, steering assist and active blind-spot braking stay in the optional Driver Assistance Package, which is thinner standard kit than Volvo or Genesis rivals offer.

Automatic emergency braking performance62
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IIHS has not rated the EQB's front crash prevention. Active Brake Assist covers vehicles, pedestrians and cyclists and did well in Euro NCAP's AEB tests on the shared platform, but with no US day or night pedestrian result it can't reach the top band.

Blind-spot & cross-traffic coverage70
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Blind Spot Assist with exit warning is standard but only warns. Active Blind Spot Assist (which brakes) and the cross-traffic braking function come with the optional Driver Assistance Package.

Lane keeping & centering66
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Lane departure warning and lane keeping (brake-based correction) are standard. Smooth Active Steering Assist lane centering needs the optional Driver Assistance Package.

Adaptive cruise & highway assist72
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Active Distance Assist DISTRONIC is a refined full-speed stop-and-go system that works with Active Steering Assist and route-based speed adaptation. It stays out of the top band because it is optional on the volume trim.

Hands-free driving availability20
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The 2023 EQB has no hands-free driving option. Mercedes' DRIVE PILOT is limited to the S-Class and EQS Sedan, and the EQB's Driver Assistance Package is a hands-on Level 2 system.

Headlight performance62
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LED headlights with automatic high beams are standard on the pre-facelift 2023 EQB, but IIHS has never rated its headlights, so how well they actually perform is unverified.

Outward visibility78
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The EQB shares the GLB's boxy, upright greenhouse, tall side glass and near-vertical tailgate, which give clearly better sightlines than coupe-roofed rivals. A rearview camera is standard and a 360-degree camera is optional.

Child-seat (LATCH) usability72
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Tall, square rear doors and a sliding second row make fitting rear-facing seats easier than in most compact luxury rivals. Three-across is tight, the EV's raised floor costs some footwell room, and IIHS has not rated the EQB's LATCH hardware.

4Space & ComfortMid-pack among this car's ten categories.1.77C-
Seating capacity
5 standard; 7 with optional third row
75/100
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The 2023 EQB seats five as standard and seven with the optional two-seat third row, which is rare among compact luxury EVs.

Front headroom
40.7 in
74/100
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The upright GLB-derived body gives generous front headroom.

Front legroom
41.1 in
24/100
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Front legroom is adequate but shorter than most compact luxury SUVs.

Rear headroom
39.3 in (second row); 34.8 in third row
82/100
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The tall roofline gives the second row more headroom than most rivals.

Rear legroom
38.1 in (sliding second row); 29.1 in third row
68/100
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The sliding second row gives good legroom for the class.

Third-row usability45
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An optional third row exists, but with 29.1 in of legroom it suits small children; The Drive says it fits only 'a couple of petite adults'.

Cargo/trunk volume
25.9 cu ft behind second row (5-seat; ~22 cu ft cited by some listings)
2/100
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Cargo space behind the second row is modest for the class. Published figures vary with the sliding-row position and the seat layout.

Max cargo volume
61.8 cu ft (rear seats folded)
15/100
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The boxy body folds down to a maximum cargo figure that is above average for compact luxury SUVs.

In-cabin storage & clever solutions60
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Everyday storage is competitive: a sliding 40/20/40 second row and a console bin. Wireless charging was a paid option for 2023, there is no frunk, and nothing is class-leading.

Seat comfort72
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The front seats are spacious and supportive, and multicontour massaging seats were optional. The second row sits somewhat low and flat.

Ride quality70
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The Drive calls the suspension 'the highlight of the EQB driving experience' and 'superbly smooth' on highways, and adaptive damping was still available for 2023. The roughly 4,700-lb curb weight can still make it firm over sharp broken pavement.

Cabin quietness76
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The EV drivetrain and Mercedes insulation keep the cabin quiet. The boxy shape admits some wind noise at highway speed.

Climate & comfort features60
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Dual-zone climate and app pre-conditioning are standard. Heated seats and the heated steering wheel come in the winter package, and ventilated seats only with the optional multicontour seats, which is thin base equipment for a luxury EV.

5Cost of OwnershipThe EQB's lowest-graded category.0.19F
Base MSRP
$56,800 (2023 EQB 300 4MATIC Exclusive, incl. $1,050 destination)
20/100
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For 2023 the US lineup was 4MATIC-only, so the range opens with the EQB 300 4MATIC Exclusive. The single-motor 250+ that cut the entry price arrived with the 2024 facelift. Sources differ by a few hundred dollars because Mercedes raised prices during the model year.

Volume-Trim Price
$57,750 (EQB 300 4MATIC Exclusive + Cold Weather pkg; Pinnacle $59,350, 350 4MATIC $60,350–61,400)
25/100
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The volume configuration is taken as the 300 4MATIC Exclusive with the commonly fitted $950 Cold Weather package (heated seats and wheel). The Pinnacle trim and the 350 4MATIC sit $1,600–4,600 higher.

5-Year Maintenance & Repair Cost
~$6,000 (5-yr maintenance + repair estimate)
54/100
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With no oil service and brakes spared by regenerative braking, it costs less to maintain than gas luxury SUVs. Mercedes dealer labor, cabin filters, brake-fluid service, tires and out-of-warranty repairs in year 5 still put it above mainstream EVs.

5-Year Resale Value Retention
~38% of MSRP retained after 5 yr (projected from ~49% at 3 yr)
0/100
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The 2023 EQB 300 4MATIC has lost about half its value in three years as subsidized-lease returns flooded the used market. At that pace, retention after five years lands near the bottom of the segment.

Basic warranty
4 yr / 50,000 mi bumper-to-bumper
50/100
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This is the standard Mercedes-Benz New Vehicle Limited Warranty. It matches BMW and Audi and trails Genesis's 5 yr/60k.

Powertrain warranty
8 yr / 100,000 mi high-voltage battery (drive units 4 yr / 50,000 mi)
60/100
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The high-voltage battery carries the standard 8-year/100,000-mile EV coverage. The electric drive units otherwise fall under the 4-year/50,000-mile limited warranty.

Complimentary maintenance & perks65
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Every 2023 EQB came with two years of unlimited 30-minute Electrify America sessions via Mercedes me Charge, plus roadside assistance for the warranty term and a Mercedes me connect trial. There is no complimentary scheduled maintenance, unlike BMW's 3-yr/36k plan.

Effective 5-Year Ownership Cost
$41,805 (≈$35,805 depreciation + $6,000 maintenance)
22/100
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$57,750 volume-trim price minus its estimated resale value after 5 years (38% retained, or about $21,945) leaves about $35,805 in depreciation. Add the projected $6,000 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $41,805 in total.

6Reliability & QualityOne of the EQB's weakest categories.1.34D
Predicted reliability45
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The 2023 EQB is the second model year of the X243 generation (2022–2026) and a carry-over year. It sits in every high-voltage battery recall population, and owners also report brake, driver-assist and MBUX glitches. Consumer Reports has published no strong verdict for it (small sample), which leaves it average at best among luxury EVs and below the Lexus RZ/NX and Audi Q4 e-tron.

Brand reliability track record55
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Mercedes-Benz usually ranks in the lower third of Consumer Reports' brand reliability rankings and above the industry average for problems in J.D. Power's VDS. That puts it behind Lexus, Genesis and Toyota at the premium end, though ahead of Land Rover and Alfa Romeo.

Recall & TSB history30
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MY2023 is covered by repeated high-voltage battery fire campaigns. The first, NHTSA 25V-050 (MY2022–2024), capped charging at 80% pending a BMS software update. A second, 25V-894 (Dec 2025), covers 2023 EQB 250/300/350 and requires cars already fixed under 25V-050 to be repaired again. A further campaign replaces packs on EQBs built Dec 2021–May 2024, with charge-to-80% and park-outside advice in the meantime. A repeated, unresolved fire risk on this model year's core component puts it near the bottom of the low band.

Powertrain durability reputation40
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Mercedes attributes the fire risk to variation in early production at cell supplier Farasis Energy, combined with external factors such as charging-current ripple. The original pack in a 2023 car therefore has a documented cell-level defect, and the software fixes had to be redone. The motors and reduction gear have shown no widespread failures, and a replaced pack plus the 8-yr/100k-mile battery warranty limit the long-term exposure.

Interior material quality68
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The cabin comes from the GLB: turbine vents, a dual-screen MBUX layout and EQ trim accents put it clearly above mainstream compact SUVs. Reviewers note more hard plastic on the lower dash and door cards than its price suggests, which leaves it below Lexus and Volvo rivals.

Fit & finish72
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US-market EQBs are built at Kecskemét, Hungary. Review cars show tight panel gaps and no systemic rattle complaints, but owner reports of electronic and trim niggles and no published initial-quality standout keep this in the average band.

Dealer & service network78
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Mercedes-Benz USA has a dense network of about 380 dealers, most equipped for EQ high-voltage service, with luxury service amenities. Service satisfaction sits mid-pack among luxury brands, behind Lexus.

Parts availability & repair cost46
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Mercedes-Benz parts and dealer labor are among the most expensive in the industry, and the EQB's HV and EV-specific components are dealer-only with little aftermarket support. Pack-replacement supply for the fleet-wide battery recall means a 2023 owner may wait for parts.

7Technology & InfotainmentOne of the EQB's strongest categories.2.42C+
Touchscreen size
10.25 in (dual 10.25-in widescreen standard)
38/100
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The dual 10.25-in screens are standard but mid-size by current luxury standards.

Infotainment UX & responsiveness72
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This pre-facelift MBUX is sharp and can be run by touchscreen, console touchpad, steering-wheel touch controls or 'Hey Mercedes'. The many input methods and deep menus add clutter, and owners note CarPlay does not run full-screen.

Wireless CarPlay / Android Auto60
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Apple CarPlay and Android Auto are standard but wired on the 2023 US car. Wireless projection arrived with the 2024 facelift.

Voice control & native navigation76
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Native navigation with EV route planning and the natural-language 'Hey Mercedes' assistant are standard. The interior assistant is an option.

Audio system quality66
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The base audio is adequate. An advanced sound system comes in the Exclusive Package and Burmester only in the $3,800 Pinnacle Package.

Digital instrument cluster84
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A configurable 10.25-in digital cluster is standard and shares the widescreen housing with the touchscreen.

OTA update capability62
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MBUX receives over-the-air updates for infotainment and maps. This pre-MB.OS platform has no broad whole-vehicle feature OTA.

Companion app & remote functions74
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The Mercedes me app covers remote lock, locate, pre-conditioning and charge control. Some services need a paid renewal after the trial.

Charging ports & device power60
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USB-C ports cover the front and second row. Wireless charging was a paid option (Exclusive Package) for 2023 and is of little use with wired-only CarPlay. There is no AC outlet or vehicle-to-load.

Keyless & remote access68
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Keyless start and a power liftgate are standard. Proximity KEYLESS-GO entry and the hands-free liftgate cost extra, and the app gives remote unlock.

Camera & parking aids66
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A rear camera and parking sensors are standard. Surround View is limited to the $3,800 Pinnacle Package.

Head-up display availability60
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A head-up display is optional through the $2,000 Technology Package rather than standard.

8Use-Case FitGrades below the middle of the scale.1.64D
Kid & car-seat practicality70
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Tall, square door openings, a sliding second row and an optional kid-sized third row make family logistics easy. Cargo is tight with all three rows up.

Family safety package54
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Forward-collision warning, automatic emergency braking and Blind Spot Assist are standard. Adaptive cruise and steering assist cost extra in the Driver Assistance Package, and neither NHTSA nor IIHS rated the 2023 EQB.

Family road-trip comfort56
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The second row is roomy for four, but luggage space behind it is modest. A 243-mile range on the 300 4MATIC and 100 kW peak DC charging mean frequent stops on long family trips.

Daily driving ease76
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Smooth, instant EV torque, a quiet cabin, selectable regen and an upright view make it a relaxed commuter. The Drive calls it 'a joy to drive in or around town', but the brake pedal is hard to modulate.

Commuting cost efficiency70
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At 101 MPGe and an EPA energy cost of $750/yr, the 300 4MATIC is cheap to run on home charging, though not class-leading for an EV.

Parking & maneuverability68
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The compact footprint and upright glasshouse help, but surround view is limited to the Pinnacle Package. The 38.4-ft turning circle is only average.

Work capability30
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There is no meaningful US tow rating and payload is modest. Range drops sharply under load, so this is not a work vehicle.

Durability for work duty30
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A luxury-trimmed interior and an EV powertrain with no fleet history make it a poor fit for hard use.

Jobsite & upfit practicality22
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There is no onboard AC power or vehicle-to-load, and the upfit ecosystem is limited. Roof rails and cargo tie-downs are the only work provisions.

Long-distance comfort & range54
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The ride is smooth and quiet on the highway. A 243-mile EPA range, 100 kW peak DC charging (about 32 min for 10–80%) and optional adaptive cruise limit it as a mile-eater.

Outdoor & adventure capability50
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Standard 4MATIC AWD on the 300 and roof rails handle gravel roads and ski trips. Low ground clearance (about 5.7 in) and limited range keep it near pavement.

Gear & luggage flexibility64
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The boxy body, a sliding 40/20/40 second row and 61.8 cu ft of maximum cargo swallow bulky gear well, though space behind the second row is modest.

9Driving ExperienceThe EQB's best-graded category.2.56C+
Handling & agility65
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Body roll is natural and well controlled for a 2.1-tonne tall EV, and adaptive damping was available for 2023. It is not engaging on twisty roads.

Steering feel66
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The steering is light and precise and builds weight sensibly at speed, with decent feedback for an electric crossover.

Braking confidence58
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Measured stops are solid, but reviewers fault a pedal that is hard to modulate and jerky blending between regen and friction braking.

Powertrain smoothness & response82
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Dual-motor EV delivery is smooth and instant, with paddle-selectable regen levels. The 300 4MATIC is brisk enough (0–60 mph in about 7.6 s) without being urgent.

Drivetrain noise & vibration84
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The motors are near-silent under load, and no reviewer flags whine or vibration.

Turning circle
38.4 ft
45/100
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An average turning circle for a compact SUV.

Driving position & ergonomics76
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The high, upright seat gives good sightlines and easy entry. The pre-facelift steering wheel predates the 2024 all-haptic design, but the many MBUX input methods add some clutter.

Fun-to-drive factor60
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It is pleasant and quick off the line around town, but it feels like an appliance on back roads.

10Value & Market PositionOne of the EQB's strongest categories.2.17C
Standard equipment generosity64
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Every 2023 EQB has standard 4MATIC dual motors, dual 10.25-inch MBUX screens, active lane-keeping, blind-spot and brake assist, wireless phone charging, an advanced audio system and keyless-go on the Exclusive trim. Heated seats and adaptive cruise are still extra-cost packages at $56k+.

Feature value per dollar54
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At $56.8k–61.4k the 2023 EQB offers just 227–243 miles of EPA range and 100 kW DC charging, and there is no cheaper single-motor version for this year. Similarly priced EVs go farther and charge faster. The optional third row and the heavy lease subsidies are what keep its value fair.

Trim & configuration breadth58
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The range is two dual-motor powertrains (300 and 350 4MATIC), each in Exclusive or Pinnacle trim, plus an optional 7-seat third row. There is no FWD or lower-priced entry version until the 2024 250+.

Sales popularity & market acceptance45
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In 2023 the EQB was one of Mercedes' higher-volume EVs in the US, helped by the lease credit, but its absolute volume was small next to the GLC, X3 or NX.

Brand desirability & image76
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The three-pointed star remains highly aspirational. The EQ sub-brand's steep depreciation has diluted that halo compared with Mercedes' combustion models.

Deals & incentive availability88
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From January 2023 the Inflation Reduction Act's $7,500 commercial clean-vehicle credit applied to leases, and Mercedes passed it through on EQB leases with MBFS lease cash stacked on top. That made the 2023 EQB one of the cheapest luxury-EV leases available.

Model freshness64
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2023 is the second US model year of the X243, a carry-over before the 2024 facelift brought updated MBUX and a larger-battery 250+. The platform is current, but a buyer in this year was one year away from a meaningful refresh.

Critical reception & awards56
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Reviewers praise the upscale cabin, quiet ride and rare third row. They mark it down for short range, modest charging speed and a cramped third row, and it was not the pick in comparisons.