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vs 2023:Overall +1Safety 0Technology +7Driving Experience 0
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●Compact Luxury SUV

2024 Mercedes-Benz EQB

Manufacturer site ↗
2026 model shown
1.70C-GPA / 4.0
Overall GPA
Reliability
1.34D
Safety
1.40D
EfficiencyEV
2.04C
87 MPGe combined · 205 mi range · $850/yr energy
Comfort
1.76C-
Value
2.22C
Ownership Cost
0.19F
Technology
2.88B-
Driving Experience
2.58C+

The verdict

A struggling compact luxury suv, strong on technology and held back by ownership.

The 2024 EQB is a boxy, quiet, genuinely roomy little Mercedes EV, and it is one of the few compact luxury EVs that can seat seven, as long as the last two are small kids. The trouble is everything electric. The volume 300 4MATIC is EPA-rated for only 205 miles, charges at a 100 kW peak, and was hit by three battery-fire recalls that end in a full pack replacement. Depreciation has been brutal: it keeps only about 38% of its value. A used one with a replaced pack, or a heavily subsidized lease, makes sense for short-range family duty. At full price, rivals go much farther per dollar.

Jump to scores

Strengths

  • Upright cabin with real room for adults
  • Smooth, silent electric drive
  • Updated MBUX tech

What holds it back

  • Range near the bottom of the class
  • Slow DC fast charging
  • Repeated battery-fire recalls

Top alternatives

Cars shoppers cross-shop with the Mercedes-Benz EQB

Production history

2022–2026 · 5 years · 1 generations
Gen 12022–20262022Ended 20262026 — graded2025 — graded2024 — graded2023 — graded2022 — gradedProduction began 2022

How it's evolved

5 scored model years · 2022–2026

0255075100202220232024202520262022 · Overall: 542023 · Overall: 542024 · Overall: 55 (+1 vs 2023)2025 · Overall: 56 (+1 vs 2024)2026 · Overall: 64 (+8 vs 2025)

Subject scores by year

Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.

YearPerformanceEfficiencySafetySpaceCostReliabilityTechUse-caseDrivingValue
2026
2025
2024
2023
2022

Compare two years

vs
Performance42
44+2
Efficiency60
600
Safety51
77+26
Space56
57+1
Cost31
40+9
Reliability48
63+16
Tech65
76+11
Use-case54
65+11
Driving67
69+2
Value60
65+5

Best fit & conditions

CommuterB-71/100
Winter / inclementC63/100
FamilyC61/100
AdventureD54/100
Work / TowF28/100

Higher scores mean a better fit for that use case. Learn more about use-case fit →

Academic Probation · NHTSA safety recalls

2 for the 2024 · 6 across 2022–2026 · as of Oct 19, 2026
  • Feb 6, 2026Electrical system: propulsion system: traction batteryThe high voltage battery may fail internally and lead to a vehicle fire while parked or driving.Park outsideMY 2022–2024

    Defect

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

    Risk

    A vehicle fire while parked or driving can increase the risk of injury.

    Remedy

    Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim letters, notifying owners of the safety risk, were mailed March 13, 2026. Additional letters will be sent once the final remedy is available. This recall replaces recalls 25V050 and 25V894. Vehicles previously repaired under recall 25V050 or 25V894 will need to have the new remedy completed. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 13, 2026.

    NHTSA campaign 26V073000 ↗11,895 vehicles potentially affected (all models in the campaign)Filed by Mercedes-Benz USA, LLCFiled as EQB 250+, EQB 300 4MATIC, EQB 350 4MATIC
  • Feb 7, 2025Electrical system: propulsion system: traction batteryThe high voltage battery may fail internally and lead to a vehicle fire while parked or driving.Park outsideMY 2022–2025

    Defect

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

    Risk

    A vehicle fire while parked or driving can increase the risk of injury.

    Remedy

    Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.

    NHTSA campaign 25V050000 ↗Manufacturer no. 202504000512,236 vehicles potentially affected (all models in the campaign)Owners notified May 22, 2025Filed by Mercedes-Benz USA, LLCFiled as EQB 250, EQB 250+, EQB 300 4MATIC, EQB 350 4MATIC
4 recalls on other model years of the EQB (2022–2023)
  • Dec 19, 2025Electrical system: propulsion system: traction batteryThe high voltage battery may fail internally and lead to a vehicle fire while parked or driving.Park outsideMY 2022–2023

    Defect

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

    Risk

    A vehicle fire while parked or driving can increase the risk of injury.

    Remedy

    Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Vehicles previously repaired under Recall 25V050 will need to be repaired again. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025120005. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on December 23, 2025.

    NHTSA campaign 25V894000 ↗Manufacturer no. 2025120005169 vehicles potentially affected (all models in the campaign)Owners notified Feb 6, 2026Filed by Mercedes-Benz USA, LLCFiled as EQB 250, EQB 300 4MATIC, EQB 350 4MATIC
  • Jul 25, 2025Electrical system: propulsion system: traction batteryThe bus bar in the high voltage battery may be secured with incorrect screws, which can cause the system to have a sudden loss of drive power without warning.Park outsideMY 2022–2023

    Defect

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQB 350 4MATIC, and EQB 300 4MATIC vehicles. The bus bar in the high voltage battery may be secured with incorrect screws, which can cause the system to have a sudden loss of drive power without warning.

    Risk

    A loss of drive power increases the risk of a crash.

    Remedy

    Owners are advised to park outside until the recall repair is complete. Dealers will inspect and replace the high-voltage battery as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owner notification letters were mailed January 9, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025080004.

    NHTSA campaign 25V487000 ↗Manufacturer no. 2025080004660 vehicles potentially affected (all models in the campaign)Owners notified Jan 9, 2026Filed by Mercedes-Benz USA, LLCFiled as EQB 300 4MATIC, EQB 350 4MATIC
  • May 10, 2024Electrical system: propulsion system · Power trainThe welded spur gear within the front axle electric drivetrain may not have been welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."MY 2022

    Defect

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQB 300 and EQB 350 vehicles. The welded spur gear within the front axle electric drivetrain may not have been welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."

    Risk

    An improperly welded spur gear can fail and result in a vehicle rollaway, increasing the risk of a crash.

    Remedy

    Dealers will replace the front axle electric drivetrain, free of charge. Owner notification letters were mailed on August 9, 2024. Owners may contact MBUSA at 1-800-367-6372. MBUSA's number for this recall is 2024060007.

    NHTSA campaign 24V331000 ↗Manufacturer no. 2024060007283 vehicles potentially affected (all models in the campaign)Owners notified Aug 9, 2024Filed by Mercedes-Benz USA, LLCFiled as EQB 300 4MATIC, EQB 350 4MATIC
  • Oct 6, 2023Child seat: vehicle tether anchorMercedes-Benz USA, LLC (MBUSA) is recalling one 2022 EQB 350 vehicle. Incorrect child seat anchor covers may have been installed on the second-row seat. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."MY 2022

    Defect

    Mercedes-Benz USA, LLC (MBUSA) is recalling one 2022 EQB 350 vehicle. Incorrect child seat anchor covers may have been installed on the second-row seat. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

    Risk

    Incorrect child seat anchor covers may result in a child restraint system being installed incorrectly, increasing the risk of injury.

    Remedy

    Dealers will replace the child seat anchor covers, free of charge. An owner notification letter was mailed November 10, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023100011.

    NHTSA campaign 23V677000 ↗Manufacturer no. 20231000111 vehicles potentially affected (all models in the campaign)Owners notified Nov 10, 2023Filed by Mercedes-Benz USA, LLCFiled as EQB 350 4MATIC

Source: NHTSA Office of Defects Investigation recall database, model years 2022–2026. Recalls are listed by model year as the manufacturer filed them; whether a specific car is affected depends on its VIN — check a VIN at nhtsa.gov ↗. NHTSA model names matched to this page: EQB 250, EQB 250+, EQB 300 4MATIC, EQB 350 4MATIC.

Detailed scoring by subject

1Performance & PowertrainOne of the EQB's weakest categories.0.80F
Horsepower
225 hp (188–288 hp by trim)
19/100
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The volume 2024 EQB 300 4MATIC's dual motors make 225 hp combined. The FWD EQB 250+ makes 188 hp and the EQB 350 4MATIC 288 hp. 2024 is a mid-generation year of the X243 EQB (2022 start).

Torque
288 lb-ft (284–384 lb-ft by trim)
43/100
#5 of 13 Compact Luxury SUVsCompare all →

The EQB 300 4MATIC makes 288 lb-ft (390 Nm), all of it available from a standstill as in any EV.

0–60 mph time
7.6 s (≈6.0–8.0 s by trim)
32/100
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Mercedes-Benz USA quoted 7.6 s 0–60 mph for the EQB 300 4MATIC in this period. That is slow for a luxury compact SUV; only the 350 4MATIC (about 6 s) is quick.

Powertrain refinement76
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The dual-motor drive is quiet and seamless with immediate throttle response. Reviewers find it refined but not punchy, because a curb weight around 4,700 lb blunts the 300 4MATIC's response.

Transmission behavior85
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Every trim uses a single-speed reduction gear, so there are no shifts and nothing to hunt. Steering-wheel paddles select the regeneration level.

Max towing capacity
≈3,750 lbs braked (4MATIC with optional hitch)
39/100
#4 of 13 Compact Luxury SUVsCompare all →

The 4MATIC EQB is homologated for 1,700 kg (≈3,750 lbs) braked with the optional factory hitch; FWD versions are rated at 1,400 kg. Mercedes-Benz USA does not prominently publish a US rating, and KBB lists none, so confidence is MEDIUM.

AWD/4WD availability70
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Dual-motor 4MATIC AWD is standard on two of the three 2024 trims (300 and 350); the 250+ is single-motor FWD. There is no low range and no terrain-specific AWD mode.

Off-road capability22
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A pavement-oriented luxury crossover with about 5.7 in of ground clearance. It has no skid plates, no lockers, no off-road drive mode and no off-road trim.

Powertrain lineup breadth30
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Battery-electric only, offered at three output levels (188/225/288 hp). There is no gas, hybrid or PHEV EQB; the gas equivalent is sold separately as the GLB.

2Efficiency & RangeMid-pack among this car's ten categories.2.04C
Combined fuel economy
87 MPGe combined (300 4MATIC); 107 MPGe (250+ FWD)
100/100
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EPA rates the volume 2024 EQB 300 4MATIC at 87 MPGe combined. The FWD 250+ reaches 107 MPGe; the dual-motor hardware costs the AWD trims roughly 19%.

City fuel economy
89 MPGe city (300 4MATIC); 114 MPGe (250+ FWD)
100/100
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The EPA city rating for the volume 300 4MATIC is 89 MPGe, well below the FWD 250+'s 114 MPGe.

Highway fuel economy
85 MPGe highway (300 4MATIC); 100 MPGe (250+ FWD)
100/100
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The EPA highway rating for the volume 300 4MATIC is 85 MPGe. The boxy, GLB-derived body hurts it at speed compared with purpose-built EV crossovers.

Driving range
205 mi (300 4MATIC); 207 mi (350 4MATIC); 251 mi (250+ FWD)
0/100
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EPA rates the volume 2024 300 4MATIC at 205 miles, which is near the bottom of the EV-SUV field. Even the FWD 250+ (251 mi) trails most EV crossover rivals.

DC fast-charge peak rate
100 kW peak DC via CCS1 (all trims)
12/100
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The EQB has a CCS1 DC fast-charge inlet on a 400V architecture, but it accepts only 100 kW peak. That is low next to 800V rivals, which take 150–350 kW.

10–80% fast-charge time
≈32 min 10–80% (manufacturer figure)
46/100
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Mercedes quotes 32 minutes for a 10–80% charge at up to 100 kW. That is mid-pack only because the battery is small; the session adds roughly 140 miles.

Estimated annual fuel cost
$850/yr (300 4MATIC); $700/yr (250+ FWD)
100/100
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EPA's estimated annual energy cost for the volume 300 4MATIC is $850 at 15k mi/yr. That is cheap next to gas SUVs but only average among EVs.

Fuel requirements82
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The EQB uses no gasoline, and its 9.6 kW onboard charger refills it overnight on Level 2 (about 8.3 h). The score is held back because the short range means more public charging, and Tesla Supercharger access needs the CCS1 inlet plus an NACS adapter. The low DC peak is already scored at 2.2.4/2.2.5 and is not counted again here.

3SafetyGrades below the middle of the scale.1.40D
NHTSA overall rating
Not rated (NHTSA has not crash-tested the 2024 EQB)
0/100
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NHTSA lists the 2024 EQB (FWD and AWD) as 'Not Rated' in every frontal, side and rollover test, so the value is 0 = never rated.

IIHS awards & crashworthiness45
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IIHS has never crash-tested the EQB, so the 2024 model has no award and no US crashworthiness data. It sits at the top of the untested band because the shared MFA2/GLB structure earned 5 stars from Euro NCAP (95% adult occupant).

Standard ADAS suite breadth64
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The facelifted 2024 EQB 250+/300/350 includes Active Brake Assist (AEB with pedestrian/cyclist detection), Blind Spot Assist with exit warning, Attention Assist and Parktronic with Active Parking Assist as standard. Adaptive cruise, steering-based lane keeping/centering and cross-traffic braking stay in the optional Driver Assistance Package, a thinner standard kit than Volvo or Genesis rivals.

Automatic emergency braking performance62
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IIHS has not rated the EQB's front crash prevention. Active Brake Assist covers vehicles, pedestrians and cyclists and did well in Euro NCAP's AEB tests on the shared platform, but with no US day/night pedestrian result it cannot reach the top band.

Blind-spot & cross-traffic coverage70
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Blind Spot Assist with vehicle exit warning is standard but only warns. Active Blind Spot Assist (which brakes) and the cross-traffic function come with the optional Driver Assistance Package.

Lane keeping & centering66
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When optioned, Active Steering Assist and Active Lane Keeping Assist center smoothly and are well regarded. A volume EQB without the Driver Assistance Package has no steering-based lane keeping.

Adaptive cruise & highway assist72
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Active Distance Assist DISTRONIC is a refined full-speed stop-and-go system that works with Active Steering Assist and route-based speed adaptation. It stays out of the top band because it is optional on the volume trim.

Hands-free driving availability20
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The 2024 EQB has no hands-free driving option. Mercedes' DRIVE PILOT is limited to the S-Class and EQS Sedan, and the EQB's Driver Assistance Package is a hands-on Level 2 system.

Headlight performance64
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The 2024 facelift brought revised LED headlights with standard automatic high beams, but IIHS has never rated the EQB's headlights, so how well they actually perform is unverified.

Outward visibility78
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The EQB shares the GLB's boxy, upright greenhouse, tall side glass and near-vertical tailgate, which give clearly better sightlines than coupe-roofed rivals. A rearview camera and Active Parking Assist are standard; a 360-degree camera is optional.

Child-seat (LATCH) usability72
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Tall, square rear doors and a sliding second row make fitting rear-facing seats easier than in most compact luxury rivals. Three-across is tight, the EV's raised floor costs some footwell room, and IIHS has not rated the EQB's LATCH hardware.

4Space & ComfortMid-pack among this car's ten categories.1.76C-
Seating capacity
5 standard; 7 with optional third row
75/100
#1 of 13 Compact Luxury SUVsCompare all →

The 2024 EQB seats five as standard and seven with the optional two-seat third row. It is scored at the 7-seat maximum, which is rare among compact luxury EVs.

Front headroom
40.7 in
74/100
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The upright GLB-derived body gives generous front headroom. The X243 body shell was unchanged through the 2024 facelift.

Front legroom
41.1 in
24/100
#6 of 13 Compact Luxury SUVsCompare all →

Front legroom is adequate but shorter than most compact luxury SUVs.

Rear headroom
39.3 in (second row); 34.8 in third row
82/100
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The tall roofline gives the second row more headroom than most rivals.

Rear legroom
38.1 in (sliding second row); 29.1 in third row
68/100
#3 of 13 Compact Luxury SUVsCompare all →

The sliding second row offers good legroom for the class.

Third-row usability45
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An optional third row exists, but with 29.1 in of legroom and 34.8 in of headroom it fits only small children, and getting in is tight.

Cargo/trunk volume
25.9 cu ft behind second row (5-seat)
2/100
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Cargo space behind the second row is modest for the class.

Max cargo volume
61.8 cu ft (rear seats folded)
15/100
#6 of 13 Compact Luxury SUVsCompare all →

The boxy body folds down to a maximum cargo figure that is above average for compact luxury SUVs.

In-cabin storage & clever solutions62
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Everyday storage is competitive: a sliding, reclining second row and a console bin. Wireless charging was still optional for 2024, there is no frunk, and nothing is class-leading.

Seat comfort72
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The front seats are spacious, comfortable and supportive. The second row sits somewhat low and flat, and the multicontour seats of the larger EQs are not offered.

Ride quality67
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The suspension is well balanced, and 2024 still offered the adaptive damping that was dropped for 2025. The ride can turn firm over rough surfaces given the roughly 4,700-lb curb weight.

Cabin quietness76
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The EV drivetrain and Mercedes insulation keep the cabin quiet. The boxy shape lets in some wind noise at highway speed.

Climate & comfort features60
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Heated and ventilated front seats and a heated steering wheel are all optional. Dual-zone climate, a heat pump and app pre-conditioning are standard, which is thin base equipment for a $54k luxury EV.

5Cost of OwnershipThe EQB's lowest-graded category.0.19F
Base MSRP
$53,800 (2024 EQB 250+, incl. destination)
28/100
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The 2024 EQB 250+ (single-motor FWD, larger battery new for the 2024 facelift) opens the range at $52,750 MSRP; with destination it lands at $53,800, toward the top of compact-luxury SUV entry pricing.

Volume-Trim Price
$57,950 (EQB 300 4MATIC, incl. destination; $61,600 for EQB 350 4MATIC)
25/100
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The dual-motor EQB 300 4MATIC is the volume configuration, since most luxury buyers choose AWD. Typical options add $950 for the Cold Weather package (heated seats and wheel) and $1,700 for Driver Assistance.

5-Year Maintenance & Repair Cost
~$6,000 (5-yr maintenance + repair estimate)
54/100
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There are no oil changes, and regenerative braking reduces brake wear, so scheduled service costs less than on gas luxury SUVs. Mercedes dealer labor, filters, brake-fluid service, tires and out-of-warranty year-5 repairs still keep it above mainstream EVs.

5-Year Resale Value Retention
~38% of MSRP retained after 5 yr (38–48% by source/trim)
0/100
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The 2024 EQB has already lost value steeply as subsidized leases flooded the used market. Its 300 4MATIC trades in at roughly 39% of MSRP after about two years, so a five-year forecast near the bottom of the segment is warranted.

Basic warranty
4 yr / 50,000 mi bumper-to-bumper
50/100
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This is the standard Mercedes-Benz New Vehicle Limited Warranty. It matches BMW and Audi but trails Genesis (5 yr/60k).

Powertrain warranty
8 yr / 100,000 mi high-voltage battery (other drivetrain 4 yr / 50,000 mi)
60/100
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The high-voltage battery carries the standard 8-year/100,000-mile coverage. The electric drive units otherwise fall under the 4-year basic warranty.

Complimentary maintenance & perks65
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The main perk is two years of unlimited 30-minute Electrify America sessions through Mercedes me Charge. Owners also get 4-year roadside assistance and a Mercedes me connect trial. There is no complimentary scheduled maintenance, unlike BMW's 3-yr/36k plan; Mercedes sells prepaid maintenance separately.

Effective 5-Year Ownership Cost
$41,929 (≈$35,929 depreciation + $6,000 maintenance)
22/100
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$57,950 volume-trim price minus its estimated resale value after 5 years (38% retained, or about $22,021) leaves about $35,929 in depreciation. Add the projected $6,000 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $41,929 in total.

6Reliability & QualityOne of the EQB's weakest categories.1.34D
Predicted reliability45
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The 2024 EQB is a carry-over year of the X243 generation (2022–2026). It falls squarely inside the high-voltage battery recall population, and owners also report brake, driver-assist and MBUX glitches. Consumer Reports has published no strong predicted verdict for it (small sample), and secondary summaries rate it average at best among luxury EVs, below the Lexus RZ/NX and Audi Q4 e-tron.

Brand reliability track record55
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Mercedes-Benz usually ranks in the lower third of Consumer Reports' brand reliability rankings and above the industry average for problems in J.D. Power's VDS. That puts it behind Lexus, Genesis and Toyota at the premium end, though ahead of Land Rover and Alfa Romeo.

Recall & TSB history30
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MY2024 is directly covered by three successive high-voltage battery fire campaigns. The first (NHTSA 25V-050, 7,362 units, MY2022–2024) capped charging at 80% pending a BMS software update. That fix was re-filed, then superseded by a third recall covering 11,895 EQBs built between Dec 13, 2021 and May 9, 2024, which replaces the battery packs; owners were told to limit charging to 80% and park outside until the replacement is done. A repeated, unresolved fire campaign on the core component of this exact model year puts it near the bottom of the low band.

Powertrain durability reputation40
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Mercedes attributes the fire risk to variation in early production at cell supplier Farasis Energy, combined with external factors such as charging-current ripple. The original pack in a 2024 car therefore has a documented cell-level defect, so the software fix failed and a full pack swap is now the remedy. The motors and reduction gear have shown no widespread failures, and a replaced pack plus the 8-yr/100k-mile battery warranty limit the long-term exposure.

Interior material quality68
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The cabin comes from the GLB: turbine vents, a dual-screen MBUX layout and EQ trim accents put it clearly above mainstream compact SUVs. Reviewers note more hard plastic on the lower dash and door cards than its price suggests, which leaves it below Lexus and Volvo rivals.

Fit & finish72
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US-market EQBs are built at Kecskemét, Hungary. Review cars show tight panel gaps and no systemic rattle complaints, but owner reports of electronic and trim niggles and no published initial-quality standout keep this in the average band.

Dealer & service network78
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Mercedes-Benz USA has a dense network of about 380 dealers, most equipped for EQ high-voltage service, with luxury service amenities. Service satisfaction sits mid-pack among luxury brands, behind Lexus.

Parts availability & repair cost46
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Mercedes-Benz parts and dealer labor are among the most expensive in the industry, and the EQB's HV and EV-specific components are dealer-only with little aftermarket support. Pack-replacement supply for the fleet-wide battery recall means a 2024 owner may wait for parts.

7Technology & InfotainmentThe EQB's best-graded category.2.88B-
Touchscreen size
10.25 in (dual 10.25-in widescreen standard)
38/100
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The dual 10.25-in screens are standard but mid-size by current luxury standards.

Infotainment UX & responsiveness76
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The 2024 facelift brought the latest MBUX software, which is sharp, responsive and configurable. Menus run deep, and the new touch-sensitive steering-wheel controls draw criticism.

Wireless CarPlay / Android Auto88
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Apple CarPlay and Android Auto are standard on all trims, and the facelifted MBUX supports wireless projection.

Voice control & native navigation80
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Navigation with Electric Intelligence route planning and the 'Hey Mercedes' natural-language assistant are standard. Augmented-reality navigation was still optional; it became standard for 2025.

Audio system quality70
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The base audio is adequate, and a 12-speaker Burmester system is optional. The base system was upgraded only for 2025.

Digital instrument cluster84
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A configurable 10.25-in digital cluster is standard and shares the widescreen housing with the touchscreen.

OTA update capability66
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MBUX receives over-the-air updates for infotainment and maps. This pre-MB.OS platform lacks broad whole-vehicle feature OTA.

Companion app & remote functions74
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The Mercedes me app covers remote lock, locate, pre-conditioning and charge control. Some services need a paid renewal after the trial.

Charging ports & device power68
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USB-C ports cover the front and second row. Wireless charging was optional for 2024, often in the Keyless-Go package, and there is no AC outlet or vehicle-to-load.

Keyless & remote access72
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Keyless start and a power liftgate are standard. Full KEYLESS-GO entry and a hands-free liftgate are optional, and the app gives remote unlock.

Camera & parking aids72
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A rear camera, Parktronic and Active Parking Assist are standard. Surround View is optional.

Head-up display availability60
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A head-up display is optional on upper Pinnacle configurations only.

8Use-Case FitGrades below the middle of the scale.1.59D
Kid & car-seat practicality70
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Tall, square door openings, a sliding second row and an optional kid-sized third row make family logistics easy. Cargo is tight with all three rows up, and the third row suits small children only.

Family safety package56
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Forward-collision warning, automatic emergency braking and blind-spot warning are standard. Adaptive cruise and lane-centering cost extra in the $1,700 Driver Assistance Package, and neither NHTSA nor IIHS has a current US crash rating for the EQB.

Family road-trip comfort54
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The second row is roomy for four, but luggage space behind it is modest. A 205-mile range on the 300 4MATIC and 100 kW peak DC charging make long family trips stop-heavy.

Daily driving ease76
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Smooth, instant EV torque, a quiet cabin, selectable regen and an upright view make it a relaxed commuter. A touchy brake pedal and no true one-pedal stop are minor annoyances.

Commuting cost efficiency64
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Home charging beats gas running costs, but at 87 MPGe the 300 4MATIC is one of the least efficient compact EVs. The 250+ is better at 107 MPGe.

Parking & maneuverability70
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The compact footprint, upright glasshouse and standard Active Parking Assist help, and surround view is optional. The 38.4-ft turning circle is only average.

Work capability30
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There is no meaningful US tow rating and payload is modest. Range drops sharply under load, so this is not a work vehicle.

Durability for work duty30
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A luxury-trimmed interior, an EV powertrain with no fleet history, and reported electronic glitches make it a poor fit for hard use.

Jobsite & upfit practicality22
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There is no onboard AC power or vehicle-to-load, and the upfit ecosystem is limited. Roof rails and cargo tie-downs are the only work provisions.

Long-distance comfort & range50
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Highway comfort and quietness are good. A 205-mile EPA range on the 300 4MATIC and 100 kW peak DC charging (about 32 min for 10–80%) limit it as a mile-eater, and adaptive cruise is optional.

Outdoor & adventure capability50
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4MATIC AWD and roof rails handle gravel roads and ski trips. Low ground clearance (about 5.7 in) and limited range keep it near pavement.

Gear & luggage flexibility64
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The boxy body, a sliding 40/20/40 second row and 61.8 cu ft of maximum cargo swallow bulky gear well. Space behind the second row is only 25.9 cu ft.

9Driving ExperienceOne of the EQB's strongest categories.2.58C+
Handling & agility64
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It is secure and composed, with minimal roll for a 2.1-tonne tall EV, and adaptive damping was still available for 2024. Reviewers find it less spirited than rivals and unengaging on twisty roads.

Steering feel66
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The steering is light and precise at low speed and builds weight sensibly at speed, but it offers little feedback.

Braking confidence62
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Measured stopping is solid, but reviewers fault a touchy pedal and uneven blending between regen and friction braking.

Powertrain smoothness & response82
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Dual-motor EV delivery is smooth and instant, with paddle-selectable regen levels. The 300 4MATIC is brisk enough (0–60 mph in 7.6 s) without being urgent.

Drivetrain noise & vibration84
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The motors are near-silent under load, and no reviewer flags whine or vibration.

Turning circle
38.4 ft
45/100
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An average turning circle for a compact SUV. The chassis is unchanged through the 2024 facelift.

Driving position & ergonomics75
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The high, upright seat gives good sightlines and easy entry. The new haptic touch controls on the 2024 steering wheel and touch-heavy MBUX menus cost some points.

Fun-to-drive factor58
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It is pleasant and quick off the line but feels like an appliance on back roads.

10Value & Market PositionOne of the EQB's strongest categories.2.22C
Standard equipment generosity64
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Every 2024 EQB gets the facelift's updated MBUX on dual 10.25-inch screens, wireless CarPlay/Android Auto, a power liftgate, synthetic-leather power seats, dual-zone climate and AEB/blind-spot monitoring. Heated seats are a $950 Cold Weather package and adaptive cruise a $1,700 package, which is stingy at $54k+.

Feature value per dollar56
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At $54k–62k the EQB delivers about 205–250 miles of EPA range and roughly 100 kW DC charging, trailing similarly priced EVs on range and charging. The rare optional third row and heavy lease support are what rescue its value.

Trim & configuration breadth64
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There are three powertrains (250+ FWD, 300 4MATIC, 350 4MATIC), each offered in Premium and Pinnacle trim levels, plus an optional 7-seat third row that is unique among compact luxury EVs. The middle Exclusive trim did not arrive until 2025.

Sales popularity & market acceptance42
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The EQB was one of Mercedes' higher-volume EVs in the US in 2024, but absolute volume was small and moved largely on subsidized leases while EQ-family sales slumped.

Brand desirability & image76
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The three-pointed star remains highly aspirational, but the EQ sub-brand and its weak resale have diluted the halo compared with Mercedes' combustion models.

Deals & incentive availability88
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Through the 2024 model year Mercedes passed the $7,500 federal commercial-lease EV credit through on EQB leases and stacked MBFS lease cash on top, making it one of the cheapest luxury-EV leases available.

Model freshness62
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2024 is the X243's mid-cycle facelift year, bringing revised styling, updated MBUX and a larger-battery 250+. The underlying platform dates to the 2022 launch and the generation ends in 2026.

Critical reception & awards58
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Reviewers praise the upscale cabin, quiet ride and rare third row but consistently mark it down for short range, slow charging and a cramped third row. It is never the pick in comparisons and has won no major awards.