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vs 2019:Overall 0Safety +2Reliability 0Cost of Ownership -4Technology +2
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Mid-Size SUV

2020 Buick Enclave

PremiumGas
Manufacturer site ↗
2024 model shown
2.08CGPA / 4.0
Overall GPA
Reliability
2.65C+
Safety
1.82C-
EfficiencyGas
0.48F
21 MPG combined · 407 mi range · $2,950/yr energy
Comfort
2.98B-
Value
2.16C
Ownership Cost
0.83F
Technology
1.36D
Driving Experience
2.27C

The verdict

A mixed-report mid-size suv, strong on space and held back by efficiency.

The 2020 Enclave is a big, quiet, genuinely comfortable three-row crossover that sold as near-luxury and now trades as a value: it opened at $41,195 and holds only about 42% of that after five years, so a used one is a lot of vehicle for the money. It backs that up with 97.6 cu ft of cargo space, a five-star NHTSA rating, and a Buick brand that finished third in both J.D. Power's and Consumer Reports' 2020 dependability rankings. The catch is the equipment ladder — automatic emergency braking, lane keep assist and adaptive cruise are locked to the $49,595 Premium and Avenir trims, so most Enclaves on the used lot have blind-spot alert and nothing else — and 21 MPG combined from the sole 3.6L V6 with no hybrid option anywhere in the range. Buy it for the space, the silence and the discount; do not buy it expecting modern driver assistance or cheap running costs.

Jump to scores

Strengths

  • Full-size space in a mid-size class
  • Genuinely quiet and softly damped
  • Buick's best-ever dependability year

What holds it back

  • It gives back nearly six dollars in ten
  • Safety tech is locked behind the expensive trims
  • 21 MPG and no hybrid to escape to

Top alternatives

Cars shoppers cross-shop with the Buick Enclave

Production history

2008present · 19 years · 3 generations
SCORED WINDOW · last 10 yearsGen 1200820172008Gen 2201820242018Gen 32025now2025In production2026 — graded2025 — graded2024 — graded2023 — graded2022 — graded2021 — graded2020 — graded2019 — graded2018 — graded2017 — gradedProduction began 2008

How it's evolved

10 scored model years · 20172026

025507510020172018201920202021202220232024202520262017 · Overall: 532018 · Overall: 59 (+6 vs 2017)2019 · Overall: 60 (+1 vs 2018)2020 · Overall: 61 (+1 vs 2019)2021 · Overall: 612022 · Overall: 65 (+4 vs 2021)2023 · Overall: 652024 · Overall: 63 (−2 vs 2023)2025 · Overall: 71 (+8 vs 2024)2026 · Overall: 69 (−2 vs 2025)

Subject scores by year

Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.

YearPerformanceEfficiencySafetySpaceCostReliabilityTechUse-caseDrivingValue
2026
2025
2024
2023
2022
2021
2020
2019
2018
2017

Compare two years

vs
Performance40
52+12
Efficiency24
56+31
Safety45
71+26
Space73
78+5
Cost51
38-13
Reliability61
69+8
Tech34
83+49
Use-case55
64+8
Driving56
65+8
Value57
71+14

Best fit & conditions

FamilyB-70/100
AdventureC+68/100
CommuterC59/100
Winter / inclementD55/100
Work / TowF37/100

Higher scores mean a better fit for that use case. Learn more about use-case fit →

Detailed scoring by subject

1Performance & PowertrainOne of the Enclave's weakest categories.1.09D
Horsepower
310 hp @ 6,800 rpm (3.6L LGX V6 — the only engine offered; identical on every 2020 trim from Preferred to Avenir)
40/100
#6 of 31 in classCompare all →

2020 is a mid-cycle year of the second-generation Enclave (2018–2024, refreshed for 2022) and carries over the sole naturally aspirated 3.6L V6 at 310 hp; the new-for-2020 Sport Touring appearance package changes nothing mechanically.

Torque
266 lb-ft @ 2,800 rpm
37/100
#16 of 31 in classCompare all →

Peak torque of the sole 3.6L V6, unchanged for 2020 — adequate but modest for a 4,400–4,700 lb three-row, and the peak sits high enough that the nine-speed has to work under load.

0–60 mph time
≈6.7 s (published tests span 6.6 s for lighter FWD models to ~7.5 s for a loaded Avenir AWD)
47/100
#11 of 31 in classCompare all →

Genuinely quick for a mainstream-premium three-row crossover — the naturally aspirated V6 gives the Enclave a real step on the turbo-four competition, though added AWD mass costs it most of a second.

Powertrain refinement72
#9 of 31 in classCompare all →

No turbo to lag and no hybrid handoff to smooth, so delivery is linear and the V6 stays quiet at cruise — reviewers consistently call it well matched to the Enclave's cosseting mission, but it turns audibly coarse when wrung out toward its high power peak, and the auto stop/start is the least polished part of the experience.

Transmission behavior70
#12 of 31 in classCompare all →

The GM nine-speed automatic shifts smoothly and stays out of the way in normal driving, but with peak torque high in the rev range it drops multiple gears for passing and can hunt on grades; 2020 retains the conventional shift lever, as the push-button selector did not arrive until the 2022 refresh.

Max towing capacity
5,000 lbs with the Trailering Package (1,500 lbs without; package offered on Essence, Premium and Avenir — not on base Preferred)
57/100
#9 of 31 in classCompare all →

Properly equipped, the Enclave matches the strongest ratings in the unibody three-row class at 5,000 lbs — but only with the optional Trailering Package, and a Preferred buyer cannot order it at all.

AWD/4WD availability55
#31 of 31 in classCompare all →

AWD is optional rather than standard and is unavailable on the base Preferred trim, but 2020 is one of the good years for it: AWD-equipped Premium and Avenir models get GM's twin-clutch rear differential, which can shuffle torque side to side for traction and cornering — hardware GM dropped from the Enclave for 2021. There is still no low range and no terrain-mode suite.

Off-road capability22
#28 of 31 in classCompare all →

A pavement-first luxury crossover — roughly 7.7–8.0 in of ground clearance, no skid plates, no lockers, no terrain or off-road drive modes and no off-road trim; the twin-clutch rear diff on AWD Premium/Avenir models helps on a snowy driveway or a gravel road, and that is the limit.

Powertrain lineup breadth12
#31 of 31 in classCompare all →

One engine, one transmission, take it or leave it — the 3.6L V6 and nine-speed automatic are the entire 2020 offering, with no turbo four, no hybrid and no plug-in anywhere in the range; the only drivetrain decision is FWD versus AWD.

2Efficiency & RangeThe Enclave's lowest-graded category.0.48F
Combined fuel economy
21 MPG combined (FWD); 20 MPG combined with AWD
29/100
#22 of 31 in classCompare all →

A 4,400+ lb three-row on a naturally aspirated V6 with nothing electrified in the range beyond auto stop/start — 21 MPG combined is mid-pack among large gas crossovers and well behind the turbo-four and hybrid rivals in the class.

City fuel economy
18 MPG city (FWD); 17 MPG city with AWD
25/100
#23 of 31 in classCompare all →

City economy is the Enclave's weakest figure — mass plus a naturally aspirated V6 with no hybrid assist and no engine-off capability beyond stop/start.

Highway fuel economy
26 MPG highway (FWD); 25 MPG highway with AWD
38/100
#19 of 31 in classCompare all →

The tall nine-speed top gears and relaxed cruising manners make the highway number the Enclave's best result — respectable for a large three-row, though still short of the class's hybrid options.

Driving range
≈407 mi (19.4-gal tank × 21 MPG combined, FWD); AWD ≈434 mi on its larger 21.7-gal tank
40/100
#22 of 31 in classCompare all →

Roughly 400 miles between fills for the volume FWD configuration — fine for family road-trip duty — and the AWD models actually travel farther because GM fits them a notably larger tank.

Estimated annual fuel cost
$2,950/yr (EPA estimate, 15,000 mi/yr, FWD); $3,100/yr with AWD
27/100
#18 of 31 in classCompare all →

One of the higher running costs in the mid-size SUV set, a direct consequence of the 21 MPG combined figure; the saving grace is that it burns regular rather than premium.

Fuel requirements88
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The 3.6L V6 runs on regular 87-octane unleaded across every trim including Avenir — no premium surcharge, which meaningfully narrows the real per-mile gap to premium-fuel rivals despite the mediocre MPG.

3SafetyMid-pack among this car's ten categories.1.82C-
NHTSA overall rating
5 stars overall (4-star frontal, 5-star side, 4-star rollover) — FWD and AWD both rated
100/100
#1 of 31 in classCompare all →

NHTSA rated both the 2020 Enclave FWD and AWD 5 stars overall, with 5 stars side (including the pole test), 4 stars frontal (5 driver / 4 passenger) and 4 stars rollover with no tip in the dynamic test.

IIHS awards & crashworthiness72
#17 of 31 in classCompare all →

The 2020 Enclave is Good in every original IIHS crashworthiness test — both small overlap fronts, moderate overlap, original side, roof strength and head restraints — and the passenger-side Good applies here because all 2020 cars were built after the December 2018 A-pillar reinforcement. Marginal headlights on every trim kept it off the Top Safety Pick list, and the later updated side test returned only Acceptable with a Marginal structure score.

Standard ADAS suite breadth32
#28 of 31 in classCompare all →

On the volume Essence the standard Driver Confidence Package contains only Lane Change Alert with Side Blind Zone Alert and Rear Cross Traffic Alert — no automatic emergency braking, no forward collision alert, no lane keep assist, and no adaptive cruise at any price on that trim. The base Preferred gets none of it, and the collision-avoidance half of the suite is locked to Premium and Avenir; Buick did not make it standard fleet-wide until the 2022 refresh.

Automatic emergency braking performance62
#22 of 31 in classCompare all →

Where fitted the system tests well — IIHS rated front crash prevention Superior vehicle-to-vehicle and Superior for daytime pedestrian detection with the standard-on-Premium AEB — but it is absent from the two lower trims that carry the volume, and there is no nighttime pedestrian evaluation for this generation.

Blind-spot & cross-traffic coverage62
#13 of 31 in classCompare all →

Lane Change Alert with Side Blind Zone Alert and Rear Cross Traffic Alert are standard from Essence up, which covers most of the volume — but the coverage is warning-only, with no rear cross-traffic braking, no active blind-spot steering intervention and no safe-exit alert, and the base Preferred has nothing at all.

Lane keeping & centering38
#25 of 31 in classCompare all →

Lane Keep Assist with Lane Departure Warning is confined to Premium and Avenir via Driver Confidence Package II, so the volume Essence and the base Preferred have no lane assistance whatsoever — and no 2020 trim offers lane centering at all; the system is a nudge-off-the-line assist rather than a centering aid.

Adaptive cruise & highway assist30
#30 of 31 in classCompare all →

Adaptive cruise is a top-trim-only extra — it comes solely inside the roughly $2,095 Avenir Technology Package, so three of four trims including the volume Essence are stuck with fixed-speed cruise. The full-speed-range system is competent when equipped, but nothing is layered on top of it as a highway assist.

Hands-free driving availability10
#4 of 31 in classCompare all →

No hands-free highway system is offered at any price — GM's Super Cruise was still a Cadillac-only feature for the 2020 model year and was never fitted to the second-generation Enclave.

Headlight performance30
#21 of 31 in classCompare all →

IIHS rated both 2020 headlight variations Marginal — the single reason an otherwise all-Good crash performer earned no award. LED projectors are standard on every trim, so the beam pattern is the problem rather than the light source: low beams left the left side of a straightaway inadequately lit and the sharp left curve inadequate. IntelliBeam auto high beams are limited to Premium and Avenir, and no variation is curve-adaptive.

Outward visibility70
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The Enclave's tall, upright greenhouse and deep side glass give better-than-average forward and quarter sightlines for a three-row crossover, and 2020 is the year camera compensation arrived — the HD rear camera mirror and HD Surround Vision were both new for this model year. They are top-trim equipment, though: the volume Essence and base Preferred make do with the standard HD rear camera, thick D-pillars and third-row headrests pinch the over-the-shoulder view, and park assist sensors are Premium/Avenir-only.

Child-seat (LATCH) usability74
#11 of 31 in classCompare all →

IIHS rates LATCH ease of use Acceptable: two second-row positions carry complete hardware and three more have tether anchors only, and the one demerit on the outboard position is lower anchors buried too deep in the seat. Wide rear doors, a genuinely usable third row and a sliding second row make it practical for families, but the deep anchors mean real digging and third-row seats can only be tethered, not LATCH-mounted.

4Space & ComfortThe Enclave's best-graded category.2.98B-
Seating capacity
7 seats (2-2-3: front buckets, second-row Smart Slide captain's chairs, 60/40 split third-row bench standard on every trim)
75/100
#4 of 31 in classCompare all →

Buick's own 2020 Enclave brochure states three rows of seating for up to seven people, with the 60/40 split third-row bench standard on Preferred, Essence, Premium and Avenir; there is no eight-seat configuration.

Front headroom
41.0 in (single published figure; unchanged across Preferred through Avenir)
80/100
#9 of 31 in classCompare all →

The manufacturer publishes one first-row headroom figure for 2020, with no separate with/without-moonroof number.

Front legroom
41.2 in (all trims)
27/100
#18 of 31 in classCompare all →

Front legroom is mid-pack for a three-row crossover — the Enclave spends its 120.9-inch wheelbase on the second and third rows rather than the front.

Rear headroom
39.9 in second row (37.6 in third row)
97/100
#6 of 31 in classCompare all →

Second-row headroom is near the top of the SUV band — the Enclave is dimensionally a full-size crossover sold in the mid-size class.

Rear legroom
38.9 in second row (33.5 in third row)
74/100
#14 of 31 in classCompare all →

38.9 inches in the second row is generous, and the Smart Slide chairs slide fore/aft to trade that space with the third row.

Third-row usability66
#3 of 31 in classCompare all →

33.5 in of third-row legroom and 37.6 in of headroom put adults genuinely back there when the Smart Slide second row is set mid-travel, but reviewers consistently flag a short, thigh-support-free cushion that makes it a kids-and-short-trips seat next to a Volkswagen Atlas or Telluride.

Cargo/trunk volume
58.0 cu ft behind the second row, third row folded (23.6 cu ft behind the third row)
60/100
#2 of 31 in classCompare all →

The manufacturer publishes 58.0 cu ft with the second row up and the third row folded — the figure this item asks for.

Max cargo volume
97.6 cu ft with the second and third rows folded
95/100
#3 of 31 in classCompare all →

Near the top of the SUV band and a genuine strength — the Enclave out-hauls most mid-size three-rows with everything folded.

In-cabin storage & clever solutions70
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A 10-inch-deep lockable under-floor bin behind the third row is a real above-segment touch, joined by a large console, six USB ports spread two-per-row and an available 120-volt household outlet; there is no headline innovation on the order of a giga-console or onboard generator.

Seat comfort74
#11 of 31 in classCompare all →

Heated front seats are standard on every trim and Premium/Avenir add ventilated front seats with massage plus heated second-row captain's chairs, and reviewers rate the first two rows as long-haul comfortable; the thin third-row cushion and Preferred's cloth-only, non-memory seats keep it out of the top band.

Ride quality80
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Ride is the Enclave's signature: the five-link rear suspension delivers a compliant, well-damped ride that reviewers praise even on the standard chassis, with Continuously Variable Real-Time Damping available in the Avenir Technology Package, and little of the wallow big soft crossovers usually trade for it.

Cabin quietness84
#7 of 31 in classCompare all →

QuietTuning with Active Noise Cancellation is standard on all four trims and is backed by hardware — triple door seals, acoustic laminated glass and the noise-reducing five-link rear axle — and reviewers single the Enclave out for isolation even against premium-badged rivals.

Climate & comfort features76
#5 of 31 in classCompare all →

Tri-zone automatic climate control and heated front seats are standard right down to the base Preferred, with an in-vehicle air ionizer from Essence up and an automatic heated steering wheel plus automatically activating heated/ventilated front seats and heated second-row chairs on Premium and Avenir; remote start is fob-standard but app-based preconditioning needs a paid Remote Access plan.

5Cost of OwnershipOne of the Enclave's weakest categories.0.83F
Base MSRP
$41,195 (Preferred FWD, incl. $1,195 destination); range to $57,295 for Avenir AWD
60/100
#18 of 31 in classCompare all →

The 2020 Enclave opens at $40,000 before Buick's $1,195 destination charge, or $41,195 delivered, for the FWD-only Preferred — a near-luxury price of entry that undercuts the mechanically related Cadillac XT6 by about $12,500 while sitting well above the Chevrolet Traverse the Enclave shares its C1XX platform and 3.6L V6 with. AWD is not offered on Preferred at all, so a buyer who wants it starts one trim higher.

Volume-Trim Price
$43,195 (Essence FWD, incl. destination); $45,195 with AWD, ~$49,800 as a typically optioned Essence AWD
61/100
#16 of 31 in classCompare all →

Essence is the Enclave's volume trim and the one reviewers point buyers at — it is the cheapest way to get leather, blind-spot monitoring, rear cross-traffic alert and navigation, and it is the configuration press fleets ran in 2020. At $43,195 delivered in front-drive form it is only $2,000 above the entry Preferred, and the $2,000 AWD most three-row family buyers in snow states want takes it to $45,195; a real-world Essence AWD with the new-for-2020 Sport Touring package and dual moonroofs stickers close to $50,000.

5-Year Maintenance & Repair Cost
≈$5,200 over 5 years (maintenance + repairs; source range $3,000–$6,600)
66/100
#11 of 31 in classCompare all →

Two things push the Enclave above the light nameplate-level maintenance estimates: an above-average repair burden and a warranty that runs out early. RepairPal puts the Enclave's average annual repair cost at $720 against $573 for midsize SUVs, ranks it 24th of 26 for reliability, and finds an 18% chance of any given repair being severe — and because Buick cut 2020 bumper-to-bumper coverage to 3 years/36,000 miles, years four and five of the window are entirely out of pocket, where a 2019 Enclave's 4-year/50,000-mile term would still have been covering parts. The $5,200 estimate is the middle of CarEdge's light $2,979 nameplate figure and the roughly $6,600 you get by adding routine service to RepairPal's repair rate.

5-Year Resale Value Retention
≈42% of MSRP retained after 5 years (~$18,100 on a $43,195 Essence FWD); source range 41.5–42%
7/100
#27 of 31 in classCompare all →

The item that guts this category, and for a 2020 car it is largely measured rather than forecast — the model year passed its five-year mark in 2025. iSeeCars and CarEdge independently land within half a point of each other at roughly 58% depreciation, and the current market bears it out: a 2020 Preferred is a $13,850 car in late 2026, about a third of its original sticker. Some of that is structural, since the 2020 Enclave transacted thousands below MSRP on Buick's own incentives, but retention is measured against sticker and the Enclave gives back nearly six dollars in ten.

Basic warranty
3 yr / 36,000 mi bumper-to-bumper (down from 4 yr / 50,000 mi on the 2019 Enclave)
0/100
#17 of 31 in classCompare all →

2020 is the model year Buick cut its warranty, and an Enclave buyer wore it directly: bumper-to-bumper coverage fell from the 4-year/50,000-mile term the 2019 car carried to a flat 3 years/36,000 miles, the mainstream-brand minimum and the bottom of the framework's 3–5 year band. It is a genuinely year-specific fact rather than a carry-over — the identical 2019 Enclave was covered a year and 14,000 miles longer, and the near-luxury rivals the Enclave is cross-shopped against (Acura MDX, Volvo XC90, Lincoln Aviator, its own Cadillac XT6 cousin) all still offered 4/50.

Powertrain warranty
5 yr / 60,000 mi powertrain (down from 6 yr / 70,000 mi on the 2019 Enclave)
0/100
#10 of 31 in classCompare all →

The same 2020 cut took powertrain coverage on the 3.6L V6 and 9-speed automatic from 6 years/70,000 miles to 5 years/60,000 miles, landing exactly on the floor of the framework's 5–10 year band, which is scaled against Hyundai and Kia's 10-year/100,000-mile terms. It now matches the Chevrolet Traverse the Enclave is built alongside rather than beating it, and trails the 6-year/70,000-mile coverage its Cadillac XT6 platform-mate kept for 2020. The one thing that survives at the longer term is roadside assistance, still 5 years/60,000 miles.

Complimentary maintenance & perks46
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Thin, and thinner than it had been. GM had already reduced complimentary maintenance across Buick, Chevrolet and GMC starting with the 2019 model year to a single covered visit — one oil and filter change, a tire rotation and a multi-point inspection, to be used within the first year — where the old Buick Premium Experience covered two visits over 2 years/24,000 miles. Against near-luxury rivals a 2020 Enclave shopper actually cross-shopped, that is a clear loss: BMW's Ultimate Care ran 3 years/36,000 miles and Volvo included three years of scheduled maintenance. What keeps this at the top of the bottom band rather than in it is roadside assistance, which stayed at 5 years/60,000 miles — longer than the bumper-to-bumper warranty and longer than most of the segment — plus Buick's OnStar-based connected-services trial and, on Avenir only, a dedicated concierge line the volume Essence buyer does not get.

Effective 5-Year Ownership Cost
$30,253 (≈$25,053 depreciation + $5,200 maintenance)
51/100
#17 of 31 in classCompare all →

$43,195 volume-trim price minus its estimated resale value after 5 years (42% retained, or about $18,142) leaves about $25,053 in depreciation. Add the projected $5,200 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $30,253 in total.

6Reliability & QualityOne of the Enclave's strongest categories.2.65C+
Predicted reliability73
#6 of 31 in classCompare all →

2020 is a carry-over year inside the pre-refresh second generation (2018-2021 before the delayed 2022 refresh), and the forecasts land squarely on 'average': J.D. Power rates the 2020 Enclave 79/100 for quality & reliability, inside its 70-80 'Average' band and one point off the 2021 car. Consumer Reports was warmer at the time, calling the 2020 Enclave more reliable than the average vehicle of its model year and giving it an overall CR score of 76 — but CR's own predicted-reliability read on the 2020-2021 cars is what later cost the 2022 Enclave its Recommended status. Held a point under the 2021 sibling because the real-world record behind the same forecast is heavier: 56 NHTSA complaints for MY2020 against 25 for MY2021, concentrated on engine/exhaust (15) and powertrain (8).

Brand reliability track record85
#3 of 31 in classCompare all →

The 2020 model year catches Buick at the high-water mark of its dependability record, and the two major surveys agree — which almost never happens for a domestic brand. J.D. Power's 2020 U.S. Vehicle Dependability Study put Buick 3rd overall at 103 PP100, behind only Genesis (89) and Lexus (100) and ahead of Porsche and Toyota, making it the highest-ranked mass-market brand and a 15 PP100 year-over-year improvement. Consumer Reports' November 2020 brand reliability rankings independently placed Buick 3rd — the first time an American brand had cracked CR's top three in 35 years of the report. That is a clear top-five standing on both scales, so this sits above the 2021 car's mark rather than at it.

Recall & TSB history52
#14 of 31 in classCompare all →

Six NHTSA recalls make 2020 the worst recall year of this generation — three times the 2021 car's two — and the mix is severity-heavy rather than clerical: a cracked right-hand engine-compartment frame rail, a roof-rail airbag inflator whose diffuser may separate during deployment, a fuel pump jet nozzle burr that can stall the engine without warning, a start/stop transmission accumulator endcap with missing bolts that can leak fluid to the point of losing propulsion or feeding a fire, and two separate overcured-Continental-tire campaigns. None is a systemic design failure — most are narrow supplier or single-lot defects shared across the C1XX and full-size GM fleet — which keeps this out of the bottom band. What pulls it to the low half of the middle is the bulletin picture on top of that: GM extended coverage for the front exhaust pipe bracket separating (15 yr / 150,000 mi) on the 2019 cars under N212356540 and the 2021 cars under N222385510 but not on the 2020, and MY2020 owners filing NHTSA complaints about the identical broken weld and ~$1,000 repair say so explicitly.

Powertrain durability reputation66
#9 of 31 in classCompare all →

The engine half is solid: the naturally aspirated 3.6L LFY V6 (310 hp / 266 lb-ft) is a mature GM high-feature V6 with long fleet service and no systemic failure mode, and 2020 changes nothing about it. Everything else in the driveline drags. The 9T65 nine-speed's documented mode is torque-converter clutch slip — shudder at a steady 30-60 mph cruise, slow lockup, harsh 2-3 and 4-5 shifts under load, on early builds traced to excess assembly lube and addressed with a fluid flush and a controller reprogram rather than a redesign; owner reports on 2020 cars include hard jerks into gear and highway neutral-outs in the overdrive gears. The 2020 also carries its own powertrain recall for a leaking start/stop transmission accumulator, and the C1XX front exhaust pipe weld/bracket failure shows up repeatedly in MY2020 NHTSA filings while GM's extended coverage skips this year. Scored below the 2021 car for those two 2020-specific marks, and well short of the proven-powertrain band.

Interior material quality58
#26 of 31 in classCompare all →

The 2020 sits a full two model years before the refresh that addressed exactly this — the redressed dash, added soft-touch surfaces and standard first- and second-row leather all arrive with the 2022 car. Reviewers are consistent about what is here: soft-touch and leather above the beltline, but hard plastics around the legs lifted straight from cheaper GM crossovers, and the criticism reaches the top of the range, where the Avenir's dashboard 'wood' is simulated and the cabin is judged not as solid or upscale as the Lincoln three-rows it is priced against. There are genuine strengths — a quiet cabin and a well-laid-out dash — but this item is price-relative, and a Premium-class vehicle whose materials are described as harder to accept the more you spend belongs just under the middle of the band.

Fit & finish65
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Initial quality reads well at brand level — Buick posted 150 PP100 in the J.D. Power 2020 IQS against a 166 industry average, a wider margin over the average than the 2021 car managed and good for a top-handful finish in the study's best-ever showing for the Detroit brands. The vehicle-specific record is what holds this in the middle band rather than above it, and it is worse than the brand number suggests: a recall for a cracked engine-compartment frame rail is an assembly-line defect of the plainest kind, the front exhaust pipe's mounting bracket welds break often enough that GM extended coverage on the years either side of this one, and MY2020 complaints include rattles traced to detached exhaust hardware. Lansing Delta Township is in its third year on this body by 2020, which argues against anything systemically worse than scattered defects.

Dealer & service network84
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This is the strongest thing about owning a 2020 Enclave. Buick ranked highest of all mass-market brands in the J.D. Power 2020 Customer Service Index at 861 — its fourth consecutive win — ahead of Chevrolet (852) and GMC (847), so dealer service satisfaction was not merely good but class-leading in this model year. Coverage was at full strength too: the US network still numbered roughly 2,000 franchises (1,958 entering 2023, before GM's EV-transition buyout roughly halved it), and most stores are dual Buick-GMC points, putting a GM service bay within reach almost anywhere in the country. Kept just below the top of the band because the CSI measures the dealer service visit specifically, and Buick's showing in Consumer Reports' broader owner-satisfaction survey over the same period is markedly cooler.

Parts availability & repair cost60
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Availability is not the problem — the Enclave shares its C1XX platform, 3.6L LFY V6 and 9T65 nine-speed with the high-volume Chevrolet Traverse and GMC Acadia, so component commonality is high, GM's distribution is broad and independent shops stock what the car needs. Cost is. RepairPal puts the Enclave's average annual repair and maintenance spend at $720 against a $608 Buick brand average and a lower midsize-SUV norm, and while shop visits are infrequent at 0.3 per year, a 13% chance of any given repair being severe on a three-row crossover with a nine-speed automatic is the real exposure. Scored a touch under the 2021 car for a reason specific to this model year: the front exhaust pipe repair that GM covers to 15 years / 150,000 miles on the 2019 and 2021 cars is a customer-pay job on a 2020, quoted around $1,000 in owner filings.

7Technology & InfotainmentGrades below the middle of the scale.1.36D
Touchscreen size
8.0 in (the only size offered — identical on Preferred through Avenir; navigation is a software/package option, not a bigger screen)
12/100
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Buick fitted one 8-inch diagonal display across the entire 2020 Enclave range; the packages that add navigation do not enlarge it.

Infotainment UX & responsiveness72
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2020 brought the next-generation Buick Infotainment System, which reviewers rate as one of the more logical and responsive systems of its era — clear tiles, retained physical volume/tuning knobs and hard climate controls — but the 8-inch panel is small and the graphics dated next to newer rivals.

Wireless CarPlay / Android Auto55
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Apple CarPlay and Android Auto are standard on every 2020 trim, which is better than several rivals of the year, but both are wired-only — the brochure explicitly describes plugging the phone in — and no trim offers wireless projection.

Voice control & native navigation52
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Built-in navigation is standard only on Avenir and otherwise buried in the Sound and Sites / Sun and Sites / Surround and Sites packages, so the volume Essence ships without it; the embedded voice recognition is command-list based rather than natural language, and most owners default to CarPlay/Google Maps.

Audio system quality72
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The Bose performance-enhanced 10-speaker system with amplifier and subwoofer is standard on Premium and Avenir and available on Essence in the Sound and Sites package, and it is a genuinely good system; the base non-Bose setup on Preferred and standard Essence is unremarkable.

Digital instrument cluster38
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Every 2020 Enclave uses analog gauges flanking a colour Driver Information Center; only Avenir gets the 8-inch reconfigurable enhanced DIC, and even that is a large centre screen between physical dials rather than a full-digital cluster.

OTA update capability28
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The 2020 Enclave predates GM's Vehicle Intelligence Platform electrical architecture, so there are no whole-vehicle over-the-air updates; OnStar/Connected Access delivers connected services and app content, and connected navigation can refresh map and traffic data, but module software is a dealer or USB job.

Companion app & remote functions58
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The myBuick app covers the core set — remote start/stop, lock/unlock, fuel level, vehicle location and service scheduling — and Connected Access is included for 10 years, but the remote functions themselves sit behind a paid Remote Access plan after the trial and there is no phone-as-key.

Charging ports & device power62
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Six USB ports spread two-per-row is genuinely good third-row provision for 2020 and a Wi-Fi hotspot for seven devices is standard, but wireless charging is an Avenir-standard/option-elsewhere item and the 120-volt household outlet only arrives inside option packages, so the volume Essence often has neither.

Keyless & remote access78
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Keyless open and push-button start plus a hands-free power liftgate with LED logo projection are standard on every trim including the base Preferred — unusually generous for 2020 — with fob remote start; the gap is that there is no phone-as-key and app remote start needs a subscription.

Camera & parking aids62
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An HD rear vision camera is standard fleet-wide and 2020 added HD Surround Vision and a rear camera mirror, but both are Avenir-standard or Premium-package items and front park assist does not appear until Premium; there is no automated parking on any trim.

Head-up display availability8
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No head-up display was offered on the 2020 Enclave at any trim or in any package — it is absent from the full feature table, the Avenir-exclusive content list and the available driver-assistance technologies list.

8Use-Case FitMid-pack among this car's ten categories.1.96C-
Kid & car-seat practicality80
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The Smart Slide passenger-side second-row seat slides and pitches for third-row access even with an empty forward-facing child seat still latched in place — a genuine class differentiator — and it is paired with a standard hands-free power liftgate, 58.0 cu ft behind the second row for strollers and an IIHS Acceptable LATCH rating.

Family safety package52
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Crash results are strong — NHTSA 5-star overall and IIHS Good small-overlap ratings on both sides — and a rear-seat reminder is standard, but forward collision alert, automatic emergency braking and lane keep assist are unavailable below the roughly $49,600 Premium trim, so the Essence most families buy has only blind-spot and rear cross-traffic alert, and the headlights rate Marginal.

Family road-trip comfort74
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Tri-zone climate and six USB ports reach all three rows, the cabin is exceptionally quiet, and 23.6 cu ft survives behind an occupied third row — enough luggage for seven; heated second-row chairs are a Premium-and-up item and no rear-seat entertainment system was offered at all.

Daily driving ease74
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A 310-hp V6 with a smooth-shifting nine-speed, light steering effort, a compliant ride and a very quiet cabin make it a low-fatigue commuter; the standard stop/start system is the recurring irritant and the 204-inch body is a lot of car for a tight commute.

Commuting cost efficiency42
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21 MPG combined front-drive and 20 MPG with AWD from a naturally aspirated V6 is mediocre even by 2020 three-row standards, with EPA annual fuel costs around $2,950–$3,100; the only mitigations are regular-grade fuel and ordinary consumables.

Parking & maneuverability55
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A 39.0 ft curb-to-curb circle is tidy for the size and the HD rear camera is standard, but 204.3 in long by 89.3 in across the mirrors is a full-size footprint in a mid-size class, and the tools that make it easy in a garage — front park assist, HD Surround Vision — start at Premium and Avenir.

Work capability40
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5,000 lbs of towing with the optional Trailering Package is respectable for a unibody crossover and Hitch Guidance/Hitch View help hook up, but the package is unavailable on the base Preferred, an untrailered Enclave is rated for just 1,500 lbs, and there is no bed, no heavy payload rating and no work-oriented drivetrain.

Durability for work duty38
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The 3.6L LGX V6 and nine-speed are long-serving GM hardware, but the Enclave is a leather-and-wood-trimmed family crossover with no cloth-heavy work spec above the base trim, no fleet or commercial reputation, and a shortened-for-2020 3-year/36,000-mile basic warranty.

Jobsite & upfit practicality32
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Provisions amount to cargo tie-downs, a lockable 10-inch under-floor bin, an optional trailer hitch and a 120-volt outlet buried in an option package; there are no washable surfaces, no onboard work power of any consequence and no upfitter ecosystem — GM explicitly disclaims warranty coverage on alterations.

Long-distance comfort & range72
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Quiet, well-damped and roomy with roughly 400–430 miles between fills, the Enclave is a natural highway cruiser; what holds it back is driver assistance — adaptive cruise control exists only inside the Avenir Technology Package, so the volume Essence has plain cruise and no lane centering.

Outdoor & adventure capability52
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Twin-clutch intelligent AWD with Traction Select on Premium and Avenir, 5,000 lbs of tow rating and roof rails handle gravel roads, trailheads and bike or kayak duty, but 7.7–8.0 in of ground clearance, road-biased 255/65R18 tires, no skid plates and no off-road drive mode keep it firmly on the light-duty end.

Gear & luggage flexibility78
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97.6 cu ft with both rear rows folded flat is near the top of the segment, and it is backed by power-folding third-row seats on Premium and Avenir, a lockable 10-inch-deep under-floor bin, roof rails and an available hitch — bulky gear is a strength rather than a squeeze.

9Driving ExperienceOne of the Enclave's strongest categories.2.27C
Handling & agility66
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The five-link rear suspension gives the Enclave more body control than its soft-riding character suggests, and reviewers note little lean for a 4,400-lb three-row, but it is tuned for serenity rather than pace and testers agree it is not as athletic as the sharper rivals in the class.

Steering feel62
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The electric variable-assist rack is accurate and reasonably weighted on centre with an active return-assist function, and reviewers call it responsive, but assist is tuned light for effortless parking and it transmits little of the road surface.

Braking confidence64
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Four-wheel ventilated discs with ABS on a 4,359-lb-and-up crossover deliver adequate, predictable stops with a firm-enough pedal and no reported fade complaints, but no published instrumented stopping distance was found for the 2020 car and nothing about the brakes stands out in reviews.

Powertrain smoothness & response70
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The naturally aspirated 3.6L V6 pulls cleanly with no turbo lag and the nine-speed automatic shifts unobtrusively in normal driving, but the standard stop/start system restarts with a noticeable shudder and the transmission can hunt when asked for a quick downshift.

Drivetrain noise & vibration74
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Active Noise Cancellation and acoustic laminated glass are standard fleet-wide and keep the V6 well in the background at cruise; it only becomes audible near its 6,800-rpm power peak, where the note is smooth rather than coarse.

Turning circle
39.0 ft curb-to-curb (unchanged across trims and drive types)
38/100
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39.0 ft is respectable for a 204.3-inch, 120.9-inch-wheelbase three-row, but it is mid-pack against the compact and mid-size SUV band this item normalizes over.

Driving position & ergonomics76
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A commanding seating position, 8-way power driver's seat, tilt/telescoping column and a dashboard that keeps physical climate and audio controls beneath the 8-inch screen make it easy to settle into; memory presets are a Premium-and-up item and the thick rear pillars leave over-the-shoulder blind spots that need the optional blind-spot alert.

Fun-to-drive factor45
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The Enclave is deliberately engineered for calm — quiet, soft-edged and unflustered — and delivers no steering feedback, exhaust character or throttle sharpness an enthusiast would seek out; the Sport Touring package is an appearance treatment with no chassis or powertrain content.

10Value & Market PositionMid-pack among this car's ten categories.2.16C
Standard equipment generosity52
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The comfort content is generous and the safety content is not, and in 2020 that split matters more than it once did. Every Enclave, including the $41,195 Preferred, gets the 310-hp V6, second-row captain's chairs, heated 8-way power front seats, a hands-free power liftgate, tri-zone automatic climate, remote start, proximity entry, LED headlights, 4G LTE Wi-Fi and — new for 2020 — Buick's next-generation 8-inch touchscreen with Apple CarPlay and Android Auto standard across the line. But forward collision alert and low-speed automatic emergency braking are not standard on Preferred or on the volume Essence; they arrive only on the $49,595 Premium, at a moment when the Toyota Highlander, Honda Pilot, Subaru Ascent and Hyundai Palisade all shipped automatic emergency braking as standard equipment on their cheapest trims. Blind-spot monitoring and rear cross-traffic alert likewise cost an upgrade to Essence.

Feature value per dollar58
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The Enclave's honest pitch is square footage: it is one of the largest three-rows you can buy for the money, with a genuinely usable third row, 310 hp standard on every trim and a quiet, softly damped cabin that reads as near-luxury. What holds it to fair-value rather than a bargain is the sticker it asks for that — Edmunds flagged it as "one of the priciest choices" in its class, and an Essence AWD with the new Sport Touring package and moonroofs runs to $49,830, which is Highlander Platinum and Palisade Limited money for a vehicle that still charges extra for automatic emergency braking. The saving grace is that almost nobody paid sticker: Buick's own incentives routinely took $4,750 to $6,250 off, and at transaction prices the space-per-dollar argument works.

Trim & configuration breadth65
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Four well-spaced trims — Preferred, Essence, Premium and Avenir — spanning $41,195 to $57,295 delivered, with front- or all-wheel drive on all but the FWD-only Preferred, gives seven distinct configurations and a clean $16,000 ladder from family-basic to genuinely plush. 2020 also added a Sport Touring appearance package that broadens the look without a new trim. What caps it mid-band is powertrain monotony: one engine, the 3.6L V6 with the nine-speed automatic, on every single Enclave — no turbo four, no hybrid and no plug-in in a three-row class where the Highlander Hybrid and the Pacifica Hybrid were already established, and no second-row bench option, so every Enclave is a seven-seater with captain's chairs whether the buyer wants eight seats or not.

Sales popularity & market acceptance63
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A solid mid-pack year with a bad trajectory attached. The Enclave sold 38,480 units in the US in calendar 2020, down about 25% year over year — worse than the industry's pandemic decline — with Q2 collapsing 51% during the shutdown. Against its actual competitive set, though, it held up well: GM Authority ranked it second of seven premium three-row crossovers in Q4 2020 with 18% segment share, behind only the Acura MDX at 23% and ahead of the Volvo XC90, Audi Q7, Lincoln Aviator, its own Cadillac XT6 cousin and the Infiniti QX60. That combination — strong relative standing in a small near-luxury pool, on falling absolute volume — is squarely a steady mid-pack seller rather than a riser.

Brand desirability & image54
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Buick in 2020 was a brand that measured better than it was perceived. It posted 150 problems per 100 vehicles in J.D. Power's 2020 Initial Quality Study against a 166 industry average, part of the best collective showing Detroit brands had ever managed, and quality is the one thing Buick owners consistently rate highly. But none of that converts into pull: the brand carries no aspirational halo, its US volume was shrinking, and the Enclave's own resale tells the story — 58.5% depreciation over five years, exactly at its class average, which is what a neutral badge looks like in dollars. Reviewers reliably framed the car as near-luxury rather than luxury, and the platform it shares with the Chevrolet Traverse and GMC Acadia is never far from the conversation.

Deals & incentive availability85
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Scored on buyer benefit as the item directs, and 2020 was an outstanding year to walk into a Buick store. Discounts ran all year and got steadily larger — $4,750 off in February, GM employee pricing opened to all buyers in July as part of the pandemic sales push, and $6,250 off every 2020 Enclave trim nationwide by October. On a $43,195 Essence that last offer is roughly 14% off sticker before any dealer negotiation, which is deep-luxury-clearance territory on a mainstream-priced vehicle. The reason this is 85 rather than higher is exactly what makes it available: the money is closing a gap on a car reviewers already called one of the priciest in its class, and it is a leading cause of the Enclave's poor resale, which the same buyer eats on the way out.

Model freshness63
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Mid-cycle and comfortable there. 2020 is the third model year of the second-generation Enclave introduced for 2018, so the platform, styling and 3.6L V6 were current but no longer new, and the year's changes were incremental rather than structural — the next-generation 8-inch infotainment system with connected navigation and SiriusXM 360L standard across the line, new HD Rear Vision and HD Surround Vision cameras, available massaging front seats and the Sport Touring appearance package. Crucially for a 2020 buyer there was no imminent replacement risk: the facelift did not arrive until 2022 and the third generation not until 2025, so this car had two more years before it looked dated and five before it was replaced. What keeps it out of the top band is what carried over — a naturally aspirated V6 and nine-speed automatic with no electrified option, in a class where hybrids were already selling.

Critical reception & awards64
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Consistently well-liked, never the trophy winner. Consumer Reports scored it 76/100, the highest in its three-row class that year; Kelley Blue Book gave it 4.5/5 and ranked it #8 among 2020 luxury midsize SUVs; U.S. News scored it 8.0/10 but placed it only #11 of the affordable midsize SUVs; Edmunds praised the class-leading power and space while calling it one of the priciest choices and not the most compelling car in the segment. No comparison-test win and no major award — 10Best, NACTOY or otherwise — was found. Safety is where the awards were actually lost: the 2020 Enclave took Good in every IIHS crashworthiness test it was given, but IIHS rated its headlights Marginal and never ran the passenger-side small overlap test on it, so it was ineligible for Top Safety Pick in a year when most of its direct rivals earned one.