The verdict
A mixed-report mid-size suv, strong on efficiency and held back by performance.
The 2023 Sorento Hybrid packs three rows into a compact footprint and returns 37 MPG combined (FWD) on regular fuel, so a full tank goes about 655 miles. It starts at $37,885 in well-equipped EX form, and Kia's 10-year/100,000-mile powertrain and hybrid-battery warranty backs it up. It is a smart buy for a small family that wants hybrid running costs. It is a poor fit if you need to tow, want a third row adults can use, or care about resale: the hybrid is rated for just 2,000 lbs, cargo behind the second row is a modest 38.5 cu ft, and it is projected to keep only about 49% of its value after five years.
Jump to scoresStrengths
- Hybrid fuel economy in a three-row SUV
- Class-leading warranty coverage
- Strong standard driver-assist suite
What holds it back
- Barely able to tow
- Tight cargo space and a kids-only third row
- Weak headlights and a 4-star NHTSA rating
Top alternatives
Cars shoppers cross-shop with the Kia Sorento
2.79B-
Kia TellurideMid-Size SUVBetter at: Interior spaceSame brand, same warranty and roughly $4,000 more buys a genuinely adult-usable third row, 87 cubic feet of cargo space and 5,000 pounds of towing.
Compare
2.79B-
Hyundai Santa FeMid-Size SUVBetter at: DrivabilityThe corporate twin drops the Sorento's balky dual-clutch for a conventional 8-speed in 2026 and adds three years of free scheduled maintenance.
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2.56C+
Toyota HighlanderMid-Size SUVBetter at: Resale valueCosts several thousand more up front but holds its value far better over five years and carries Toyota's reliability track record.
CompareHow it's evolved
10 scored model years · 2017–2026
Subject scores by year
Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.
| Year | Performance | Efficiency | Safety | Space | Cost | Reliability | Tech | Use-case | Driving | Value |
|---|---|---|---|---|---|---|---|---|---|---|
| 2026 | 41 | 96 | 83 | 65 | 67 | 66 | 75 | 68 | 64 | 78 |
| 2025 | 41 | 95 | 79 | 61 | 63 | 70 | 70 | 64 | 66 | 76 |
| 2024 | 42 | 95 | 80 | 61 | 66 | 66 | 64 | 64 | 65 | 76 |
| 2023 | 40 | 95 | 68 | 59 | 68 | 68 | 54 | 57 | 58 | 69 |
| 2022 | 41 | 95 | 63 | 60 | 74 | 63 | 57 | 56 | 56 | 71 |
| 2021 | 30 | 94 | 64 | 53 | 56 | 67 | 49 | 52 | 61 | 68 |
| 2020 | 50 | 30 | 69 | 63 | 66 | 69 | 42 | 58 | 61 | 63 |
| 2019 | 43 | 35 | 68 | 62 | 76 | 73 | 43 | 53 | 59 | 68 |
| 2018 | 43 | 25 | 60 | 62 | 62 | 54 | 30 | 54 | 61 | 64 |
| 2017 | 46 | 25 | 61 | 63 | 77 | 63 | 34 | 54 | 60 | 67 |
Compare two years
Best fit & conditions
Higher scores mean a better fit for that use case. Learn more about use-case fit →
Subject profile
Trims & configurations
7 trimsScores above reflect the volume trim. Per-trim specs and scores are rolling out — the full lineup:
Academic Probation · NHTSA safety recalls
Sep 25, 2025Electrical system: wiring: fuses and circuit breakers · Visibility: defroster/defogger/hvac system: fan/motorThe heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
Defect
Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
Risk
A fire increases the risk of injury.
Remedy
Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.
NHTSA campaign 25V649000 ↗Manufacturer no. SC35139,536 vehicles potentially affected (all models in the campaign)Owners notified Jan 23, 2026Filed by Kia America, Inc.Filed as SORENTOAug 31, 2023Back over prevention: sensing system: cameraThe mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
NHTSA campaign 23V610000 ↗Manufacturer no. SC280144,979 vehicles potentially affected (all models in the campaign)Owners notified Oct 27, 2023Filed by Kia America, Inc.Filed as SORENTO, SORENTO HYBRID, SORENTO PHEVAug 15, 2023Equipment: other: labelsThe air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Defect
Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.
Remedy
Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.
NHTSA campaign 23V579000 ↗Manufacturer no. SC27750,517 vehicles potentially affected (all models in the campaign)Owners notified Oct 10, 2023Filed by Kia America, Inc.Filed as SORENTOSep 19, 2022Trailer hitchesDebris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Defect
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Risk
A fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
NHTSA campaign 22V703000 ↗Manufacturer no. SC24970,887 vehicles potentially affected (all models in the campaign)Owners notified Jul 27, 2023Filed by Kia America, Inc.Filed as SORENTO, SORENTO HYBRID, SORENTO PHEV
19 recalls on other model years of the Sorento (2017–2019, 2021–2022, 2024–2026)
Jan 26, 2026Electrical system: instrument cluster/panelDue to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
Defect
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
Risk
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.
NHTSA campaign 26V046000 ↗Manufacturer no. SC36142,677 vehicles potentially affected (all models in the campaign)Owners notified Mar 13, 2026Filed by Kia America, Inc.Filed as SORENTO, SORENTO HYBRID, SORENTO PHEVOct 30, 2025Tires: temporary/emergency spare tireThe vehicles are equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Defect
Kia Motors America (Kia) is recalling certain 2025 Telluride and 2026 Sorento vehicles. The vehicles are equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk
Anti-lock braking or traction control systems that do not function properly can increase the risk of a crash.
Remedy
Dealers will replace the spare wheel and tire assembly, free of charge. Owner notification letters were mailed December 3, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC355. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 13, 2025.
NHTSA campaign 25V745000 ↗Manufacturer no. SC35545 vehicles potentially affected (all models in the campaign)Owners notified Dec 3, 2025Filed by Kia America, Inc.Filed as SORENTOAug 25, 2025Engine and engine cooling: critical fastenersThe connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power.
Defect
Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power.
Risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will replace the sub engine assembly, free of charge. Owner notification letters are expected to be mailed September 12, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC349.
NHTSA campaign 25V548000 ↗Manufacturer no. SC34930 vehicles potentially affected (all models in the campaign)Owners notified Sep 12, 2025Filed by Kia America, Inc.Filed as SORENTOJan 13, 2025Electrical system: body control module: software · Exterior lighting: headlights · Exterior lighting: tail lightsA software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Defect
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
Remedy
Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
NHTSA campaign 25V006000 ↗Manufacturer no. SC33174,469 vehicles potentially affected (all models in the campaign)Owners notified Feb 21, 2025Filed by Kia America, Inc.Filed as SORENTO, SORENTO HYBRID, SORENTO PHEVDec 10, 2024Fuel system, gasoline: delivery: hoses, lines/piping, and fittingsDuring a crash, the steering rack may damage the fuel line, which can result in a fuel leak.
Defect
Kia America, Inc. (Kia) is recalling certain 2025 Sorento Plug-In Hybrid vehicles. During a crash, the steering rack may damage the fuel line, which can result in a fuel leak.
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will install a cover around the fuel line, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC328.
NHTSA campaign 24V920000 ↗Manufacturer no. SC3281,385 vehicles potentially affected (all models in the campaign)Owners notified Jan 10, 2025Filed by Kia America, Inc.Filed as SORENTO PHEVApr 23, 2024Electrical system: wiringThe motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
Defect
Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
Risk
A loss of power steering assist increases the risk of a crash.
Remedy
Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.
NHTSA campaign 24V287000 ↗Manufacturer no. SC30995 vehicles potentially affected (all models in the campaign)Owners notified May 7, 2024Filed by Kia America, Inc.Filed as SORENTOSep 15, 2023Back over prevention: sensing system: cameraDue to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282.
NHTSA campaign 23V639000 ↗Manufacturer no. SC28283,667 vehicles potentially affected (all models in the campaign)Owners notified Mar 8, 2024Filed by Kia America, Inc.Filed as SORENTOJan 25, 2023Fuel system, gasoline: storage: tank assemblyThe fuel tank may have been improperly molded, which can result in a fuel leak.
Defect
Kia America, Inc. (Kia) is recalling certain 2022 Sorento Plug-In Hybrid (PHEV) vehicles. The fuel tank may have been improperly molded, which can result in a fuel leak.
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Deales will inspect and replace the fuel tank, as necessary, free of charge. Owner notification letters were mailed March 22, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC261.
NHTSA campaign 23V027000 ↗Manufacturer no. SC26134 vehicles potentially affected (all models in the campaign)Owners notified Mar 22, 2023Filed by Kia America, Inc.Filed as SORENTO PHEVOct 11, 2022Power train: automatic transmissionThe vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Defect
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Risk
Loss of drive power increases the risk of a crash.
Remedy
Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
NHTSA campaign 22V760000 ↗Manufacturer no. SC25069,038 vehicles potentially affected (all models in the campaign)Owners notified Dec 9, 2022Filed by Kia America, Inc.Filed as SORENTOJul 19, 2022Tires: temporary/emergency spare tireThe vehicles may be equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Defect
Kia Motors America (Kia) is recalling certain 2022 Sorento and Telluride vehicles. The vehicles may be equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk
Impaired anti-lock braking or traction control systems can increase the risk of a crash.
Remedy
Dealers will inspect and replace the spare tire, as necessary, free of charge. Owner notification letters were mailed July 27, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC244.
NHTSA campaign 22V509000 ↗Manufacturer no. SC2448 vehicles potentially affected (all models in the campaign)Owners notified Jul 27, 2022Filed by Kia Motors AmericaFiled as SORENTOJun 23, 2022Seat belts: front · Seat belts: pretensionerIn the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Defect
Kia Motors America (Kia) is recalling certain 2021-2022 Sorento Hybrid and 2022 Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Risk
An exploding seat belt pretensioner can project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
Remedy
Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC241. This recall expands and replaces NHTSA recall number 22V-127. Vehicles already repaired under the previous recall will need to have the new remedy completed.
NHTSA campaign 22V447000 ↗Manufacturer no. SC24117,199 vehicles potentially affected (all models in the campaign)Owners notified Aug 17, 2022Filed by Kia Motors AmericaFiled as SORENTO HYBRID, SORENTO PHEVMar 29, 2022Engine and engine cooling: engine: gasoline: turbo/supercharger · Engine and engine cooling: engine: oil/lubrication: pipes, hoses, and fittingsThe oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.
Defect
Kia Motor America (Kia) is recalling certain 2022 Sorento vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.
Risk
An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy
Dealers will replace the turbocharger oil supply pipe, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC233.
NHTSA campaign 22V202000 ↗Manufacturer no. SC23326 vehicles potentially affected (all models in the campaign)Owners notified Apr 22, 2022Filed by Kia Motors AmericaFiled as SORENTOMar 4, 2022Seat belts: front · Seat belts: pretensionerIn the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Defect
Kia Motors America (Kia) is recalling certain 2022 Sorento Hybrid and Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Risk
An exploding seat belt pretensioner can project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
Remedy
Dealers will replace the seatbelt pretensioner(s), free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC231. This recall is replaced by NHTSA recall number 22V-447. Vehicles already repaired under this recall will need to have the new remedy completed.
NHTSA campaign 22V127000 ↗Manufacturer no. SC231213 vehicles potentially affected (all models in the campaign)Owners notified May 3, 2022Filed by Kia Motors AmericaFiled as SORENTO HYBRID, SORENTO PHEVJul 8, 2021Fuel system, gasoline: delivery: hoses, lines/piping, and fittingsFuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Defect
Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Risk
A fuel leak increases the risk of a fire.
Remedy
Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed July 21, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC214.
NHTSA campaign 21V519000 ↗Manufacturer no. SC21421,575 vehicles potentially affected (all models in the campaign)Owners notified Jul 21, 2021Filed by Kia Motors AmericaFiled as SORENTODec 19, 2018Engine · Fuel system, gasoline: delivery: hoses, lines/piping, and fittingsThe high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Defect
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
NHTSA campaign 18V907000 ↗Manufacturer no. SC17271,653 vehicles potentially affected (all models in the campaign)Owners notified Jan 17, 2019Filed by Kia Motors AmericaFiled as SORENTOSep 21, 2018Steering: column · Steering: electric power assist systemThe cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column to separate.
Defect
Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column to separate.
Risk
If the steering column separates, it can cause a loss of steering ability, increasing the risk of a crash.
Remedy
Kia will notify owners, and dealers will replace the cowl crossbar, free of charge. The recall began October 26, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC167.
NHTSA campaign 18V656000 ↗Manufacturer no. SC16797 vehicles potentially affected (all models in the campaign)Owners notified Oct 26, 2018Filed by Kia Motors AmericaFiled as SORENTODec 8, 2017Air bags: side/windowThe side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Defect
Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Risk
If the component detaches during deployment, it may enter the passenger compartment and be a projectile within the vehicle cabin, increasing the risk of injury.
Remedy
Kia will notify owners, and dealers will replace the driver and passenger side curtain air bags, free of charge. The recall began on December 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC159.
NHTSA campaign 17V784000 ↗Manufacturer no. SC1592,014 vehicles potentially affected (all models in the campaign)Owners notified Dec 18, 2017Filed by Kia Motors AmericaFiled as SORENTOSep 21, 2017Engine and engine cooling: engineThe engine crankshaft may have been improperly heat treated and may fail.
Defect
Kia Motors America (Kia) is recalling certain 2017 Sorento vehicles equipped with 3.3L engines. The engine crankshaft may have been improperly heat treated and may fail.
Risk
If the crankshaft fails, the engine will stall, increasing the risk of a crash. A failed crankshaft also increases the risk of a fire.
Remedy
Kia will notify owners, and dealers will inspect the crankshaft, and, as necessary, replace the engine sub assembly, free of charge. The recall began November 6, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC153.
NHTSA campaign 17V586000 ↗Manufacturer no. SC15362 vehicles potentially affected (all models in the campaign)Owners notified Nov 6, 2017Filed by Kia Motors AmericaFiled as SORENTONov 30, 2016Electrical system · Trailer hitchesThe affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Defect
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Risk
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy
Kia will notify owners, and dealers will replace the trailer tow hitch harness, free of charge. The recall began January 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC142.
NHTSA campaign 16V862000 ↗Manufacturer no. SC14210,212 vehicles potentially affected (all models in the campaign)Owners notified Jan 19, 2017Filed by Kia Motors AmericaFiled as SORENTO
Source: NHTSA Office of Defects Investigation recall database, model years 2017–2026. Recalls are listed by model year as the manufacturer filed them; whether a specific car is affected depends on its VIN — check a VIN at nhtsa.gov ↗. NHTSA model names matched to this page: SORENTO, SORENTO HYBRID, SORENTO PHEV.
Detailed scoring by subject
1Performance & PowertrainThe Sorento's lowest-graded category.0.67F
Combined system output of the 1.6L turbo-four plus 44-kW motor, carried over unchanged into 2023, the last pre-facelift year of the fourth generation.
Combined torque of the hybrid system, unchanged for 2023.
Aggregated figures for the carry-over 1.6T hybrid cluster between 7.2 and 7.6 s; 7.4 s is the central estimate for the volume trim.
The turbo-hybrid is punchy and generally smooth, with mostly seamless gas/electric handoffs, though reviewers note a slight delay off the line.
A conventional 6-speed automatic instead of a CVT gives decisive, natural-feeling shifts versus rubber-band rival hybrids, with occasional low-speed hesitation while blending power sources.
The Hybrid's tow rating stays at 2,000 lbs across the fourth-generation years, far below the 3,500 lbs of the turbo-gas Sorento.
AWD is optional on the Hybrid S and EX trims, but FWD is standard and there is no low range or dedicated terrain hardware on the hybrid.
Unibody crossover with about 6.9 in of ground clearance and no skid plates, lockers or off-road trim on the hybrid; the X-Line/X-Pro trims are gas-only.
Four distinct powertrains for 2023: 2.5L gas, 2.5T gas, the 1.6T hybrid scored here, and the 1.6T plug-in hybrid.
2Efficiency & RangeThe Sorento's best-graded category.4.00A+
EPA combined rating for the volume FWD Hybrid; the 2023 AWD Hybrid is rated 34 MPG, down from 35 for 2022.
EPA city rating for the volume FWD Hybrid.
EPA highway rating for the volume FWD Hybrid.
Full-tank range computed from the 17.7-gal tank and EPA combined MPG.
EPA estimated annual fuel cost at 15,000 mi/yr for the volume FWD Hybrid.
Runs on regular unleaded with no premium requirement.
3SafetyMid-pack among this car's ten categories.2.58C+
NHTSA rates the 2023 Sorento HEV 4 stars overall in both FWD and AWD form, one star below the 5-star result it earned for 2024. Frontal crash and rollover are both 4 stars; side crash is 5.
Every crashworthiness result is Good: small overlap on both the driver and passenger side, the original moderate overlap test, roof strength, and head restraints. The 2023 Top Safety Pick only applies to vehicles with the SX-trim LED projector headlights, though, so the volume Hybrid EX, with its Poor-rated headlights, does not qualify. The updated moderate overlap test, which checks rear-passenger protection, has no Good result on record.
The volume Hybrid EX comes standard with forward collision-avoidance with pedestrian detection and junction turning, Lane Keeping and Lane Following Assist, blind-spot and rear cross-traffic collision avoidance, Safe Exit Assist, and Smart Cruise Control with stop-and-go plus Highway Driving Assist. The camera aids (surround view and blind-spot view monitor) and parking collision avoidance are held back for the SX-Prestige.
IIHS rates vehicle-to-vehicle front crash prevention Superior on both the standard and the optional system. Daytime pedestrian detection is Superior with the FCA-JT system fitted on EX and above, but only Advanced with the base system. There is no nighttime pedestrian rating, and the 2023 car predates the tougher vehicle-to-vehicle 2.0 test the 2024 passed.
Blind-spot collision avoidance and rear cross-traffic collision avoidance, both with active braking, are standard, along with Safe Exit Assist and rear automatic braking. The Blind-Spot View Monitor camera is limited to the SX-Prestige.
Lane Keeping Assist and Lane Following Assist centering are standard, and Highway Driving Assist on the EX adds highway centering. Reviewers find it smooth and unobtrusive on well-marked roads, with some wander on faded lines and tight curves.
Full-speed-range Smart Cruise Control with stop-and-go and first-generation Highway Driving Assist are standard on the volume EX, and reviewers call them smooth and well integrated. The system lacks the machine-learning cruise added for 2024 and the HDA2 automatic lane change.
No trim offers hands-free highway driving. Highway Driving Assist is a hands-on system that warns and then switches off when the driver lets go of the wheel.
IIHS rates the LED projector headlights on the SX, SX-Prestige and Hybrid SX-Prestige Good, but the lamps on the other trims, including the volume Hybrid EX, Poor. Standard high-beam assist does not make up the gap.
The upright, boxy greenhouse and large side windows give good natural sightlines. The thick rear pillars leave a blind zone over the shoulder, and the surround-view and blind-spot cameras are SX-Prestige only, not on the volume EX.
LATCH is available in both the second and third rows with easy-to-find top tethers. IIHS still rates ease of use only Acceptable because the lower anchors sit deep in the seat bight, and the rear door openings are modest.
4Space & ComfortMid-pack among this car's ten categories.1.97C-
Both 2023 hybrid trims seat six; the 7-seat bench is gas LX/S only.
Generous front headroom for the class.
Front legroom is below the mid-size norm.
Roomy second-row headroom.
Second-row legroom is excellent for a compact-footprint three-row SUV; Kia lists the hybrid 1 in shorter than the gas model.
The third row (29.6 in legroom, 36.8 in headroom) is kids-only; CR says it is too cramped for adults, making it effectively a four-adult vehicle.
Cargo space behind the second row is modest for a mid-size SUV.
Max cargo trails larger three-row rivals.
Competitive everyday storage — console bin, door pockets, wireless-charger tray, underfloor cargo tray — plus a 115V inverter on SX-P; nothing standout.
CR praises wide, supportive front seats; EX gains an 8-way power passenger seat for 2023 and 2nd-row captain's chairs are comfortable; third row is not.
The hybrid rides notably more calmly than the stiff, jumpy gas Sorento.
Quiet cabin thanks to electric launch and a turbo engine that rarely revs high.
Heated front seats and tri-zone-capable climate on EX; ventilated fronts, heated 2nd row and heated wheel reserved for SX-P.
5Cost of OwnershipOne of the Sorento's strongest categories.2.63C+
2023 is the third model year of the fourth-generation Sorento, a carry-over before the MY2024 facelift. The gas LX is still one of the cheapest three-row mid-size SUVs. For 2023 Kia dropped the Hybrid S, so the hybrid line now starts at the EX.
This scorecard covers the hybrid. The EX FWD is its volume configuration: it is the cheapest hybrid trim for 2023 and has the best EPA rating. It costs $1,141 more than the 2022 EX FWD.
The estimates disagree widely. CarEdge's nameplate-wide figure is low, while the hybrid-specific Edmunds/KBB projections for adjacent years are much higher. This figure is a midpoint that leans toward the hybrid-specific data, and it matches the neighbouring 2024 scorecard. Kia's 5-year/60,000-mile basic warranty covers most repairs inside the window.
KBB's measured 3-year figure shows the EX has kept about 62% of its value. This projection assumes it loses about 6–7 points of MSRP per year from here, which gives roughly 49% at five years. That fits between the 2022 (52%) and 2024 (46%) Sorento Hybrid scorecards and the nameplate-wide iSeeCars figure of about 52%.
Kia's 5-year/60,000-mile basic warranty covers the whole 2023 lineup, including the hybrid, and beats the mainstream 3-year/36,000-mile norm.
This is the segment benchmark, and it also covers the hybrid's high-voltage battery. The full 10-year term applies only to the original owner.
Kia includes 5-year/60,000-mile 24-hour roadside assistance and a Kia Connect trial. It has no nationwide complimentary scheduled-maintenance program, unlike Toyota's ToyotaCare or Hyundai's 3-year/36k plan, so it sits in the 'basic roadside only' band.
$37,885 volume-trim price minus its estimated resale value after 5 years (49% retained, or about $18,564) leaves about $19,321 in depreciation. Add the projected $5,500 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $24,821 in total.
6Reliability & QualityMid-pack among this car's ten categories.2.58C+
Consumer Reports rates the 2023 Sorento Hybrid about average for its model year, and J.D. Power gives the 2023 Sorento a 'Great' 81/100 for quality and reliability. The two sources broadly agree, which puts it in the middle-upper part of the average band. It is also a carry-over year before the 2024 facelift, so it has none of that facelift's early-build risk.
Kia sits solidly in the middle of the pack or a little above it, but it is not a top-5 brand. It runs modestly better than the industry average in recent J.D. Power VDS results and around the middle of the mainstream brands in Consumer Reports' brand rankings.
One campaign in the feed covers the 2023 Sorento Hybrid by name: 23V610, broken rearview-camera mounting clips, a large but low-severity recall. The generation's fire-risk campaigns are on other configurations: the 25V649 HVAC blower harness recall covers the 2021-2023 gas Sorento, and the 22V703 tow-hitch harness recall stops at the 2022 Hybrid. Recall activity for this configuration is typical, with nothing systemic, though the generation as a whole has a fire-recall history.
The hybrid pairs Hyundai-Kia's 1.6 T-GDi engine and an electric motor with a 6-speed torque-converter automatic. It avoids the wet DCT that caused trouble on the 2.5T gas cars, and it has run in volume across the Sorento, Santa Fe, Tucson and Sportage hybrids since 2021 with no hybrid-specific powertrain recall. It still lacks a Toyota-level high-mileage record, and owners report scattered transmission and 12V battery complaints.
The 2023 car keeps the pre-facelift MQ4 cabin: a 10.25-inch touchscreen, a wide dashboard with metallic trim, and SynTex upholstery on the volume hybrid trims. Reviewers found it upscale for a mainstream mid-size SUV, with hard plastics mostly in low-touch areas. It sits a little below the facelifted 2024 cabin.
Sorentos built in West Point, Georgia show no pattern of panel-gap or rattle complaints, and Kia's initial quality is strong. The 2023 car is a mature third year of the generation. Owner-reported trouble spots are infotainment, cameras and sensors, and electrical items rather than body or trim, and the camera-clip recall is itself an assembly-hardware issue.
Kia has roughly 750-800 US dealers, so service is available almost everywhere. Service satisfaction is the weak point: Kia recently placed last among mass-market brands in J.D. Power's Customer Service Index. Coverage is adequate and the service reputation is mixed.
Sorento repair costs are below average, and the hybrid shares its powertrain with three other high-volume Hyundai-Kia hybrids, so parts supply is deep. Hybrid-specific parts cost more out of warranty, but the 10-year/100,000-mile powertrain and hybrid-battery warranty covers the big failures for the original owner.
7Technology & InfotainmentOne of the Sorento's weakest categories.1.65D
Standard 10.25-in navigation screen; the 12.3-in curved display arrived with the 2024 facelift.
User-friendly system with physical shortcut keys and knobs; praised as intuitive.
Hybrid trims pair the 10.25-in navigation unit with CarPlay/Android Auto; on this generation's 10.25-in head unit projection is wired (wireless was the 8-in base unit), a known Sorento quirk.
Native navigation and voice recognition standard on both hybrid trims; functional but most owners use phone projection.
Base 6-speaker audio on EX is adequate; Bose premium system standard on SX-P.
EX volume trim uses analog gauges with a 4.2-in TFT; the 12.3-in digital cluster is SX-P only.
Infotainment/map OTA updates only; no vehicle-level OTA before the facelift.
Kia Connect app offers remote start/climate, lock and locate, subscription after the trial; no digital key until 2024.
USB ports across three rows including 2nd-row seatback ports and a wireless charger; 115V inverter on SX-P.
Smart key with push-button start and fob remote start standard; Smart Power Tailgate only on SX-P; no phone-as-key.
Rear camera plus front and rear sensors on EX; Surround View and Blind View Monitor added to the new hybrid SX-P.
No head-up display offered on the 2023 Sorento Hybrid.
8Use-Case FitOne of the Sorento's weakest categories.1.82C-
Roomy second row with accessible LATCH (IIHS A); third row kids-only and cargo tight with it up.
2023 IIHS Top Safety Pick (specific headlights) and Highway Driving Assist standard on EX, but NHTSA 4-star overall and Poor headlights on EX.
Calm ride and quiet cabin, but only 12.6 cu ft with all rows used and rear amenities (heated 2nd row) are SX-P only.
Light steering and calm ride suit traffic, though CR notes vibration when creeping in stop-and-go.
37 MPG combined (FWD) on regular fuel is excellent for a three-row SUV.
189-in length and ~38-ft turning circle are manageable; front/rear sensors on EX, surround view on SX-P.
Towing capacity is only about 2,000 lbs (1,654 unbraked) — light utility only.
Family-crossover positioning, no fleet track record for the 1.6T hybrid.
Roof rails standard and a 115V inverter on SX-P, otherwise few work provisions.
600+ mile range, quiet cabin and standard Highway Driving Assist make it a good tourer.
AWD with center locking differential available (standard SX-P), but only 6.85 in of ground clearance and a low tow rating.
Captain's chairs and 50/50 third row fold for 75.5 cu ft; roof rails standard; modest cargo behind row two.
9Driving ExperienceMid-pack among this car's ten categories.1.90C-
CR finds handling responsive with good body-roll control; other reviews say the softer hybrid tuning dulls cornering.
Light and numb steering.
Adequate stops (~115 ft from 60 in reviews of this powertrain) but inconsistent regen-to-friction blending.
Punchy turbo hybrid with a real 6-speed that shifts smoothly at speed, but shudders when creeping in traffic.
Engine rarely revs high and is quieter than the gas Sorento's.
Average turning circle for a mid-size SUV.
10-way power driver's seat on EX (14-way SX-P), easy controls and good visibility.
Pleasant and efficient but appliance-like; reviewers emphasize comfort over enjoyment.
10Value & Market PositionOne of the Sorento's strongest categories.2.64C+
With the S trim gone, the cheapest 2023 hybrid is the well-equipped EX. It comes standard with a third row, the full Drive Wise active-safety suite, heated front seats, SynTex upholstery and wireless charging. Rivals such as the Highlander Hybrid charge more for similar content.
Standard three-row seating and 37 MPG combined (EX FWD) for under $38K is still strong value next to the Highlander Hybrid and Explorer Hybrid. Dropping the S raised the hybrid's entry price by about $2,500, which weakens its bargain appeal compared with 2022.
The regular hybrid comes in only three configurations: EX FWD, EX AWD and SX-Prestige AWD. The new SX-P adds a loaded option but removes the budget entry point. Buyers who want more choice have to look at the five-trim gas Sorento or the separate PHEV.
US sales rose slightly to 88,645 units in 2023, part of a steady climb since 2021. That makes it a solid mid-pack three-row seller, well behind the Highlander and Explorer.
In 2023 Kia had its best US sales year to date, and the Telluride and EV6 lifted the brand's image. It is still seen as a mainstream value brand rather than an aspirational one.
Hybrid inventory was still tight in early 2023, and dealer add-ons and markups on popular Kias were common. Incentives returned during the year as supply recovered, so buyers got only modest, occasional deals.
2023 is the third model year of the generation that launched for MY2021. The facelift was revealed in July 2023 for MY2024, so a 2023 buyer gets the pre-refresh styling and the older, non-curved display layout.
It was well reviewed and won a Consumer Guide Best Buy in the midsize crossover class. It was a US News finalist for Best 3-Row SUV for the Money but did not win, and it was rarely the pick in comparison tests against the Telluride or Highlander.