The verdict
A mixed-report mid-size suv, strong on efficiency and held back by performance.
The 2024 Sorento Hybrid is a hybrid three-row SUV at a mainstream price. It is EPA-rated at 37 MPG combined (FWD), it can go roughly 655 miles on a tank, and it starts at $38,365 with Kia's 10-year/100,000-mile powertrain and hybrid-battery warranty. It also has top-tier crash scores: 5 stars from NHTSA and an IIHS Top Safety Pick. The trade-offs are a compact footprint that leaves a kids-only third row and just 12.6 cu ft of cargo space behind it, a 2,000-lb tow rating, weak projected resale, and mixed reliability data for this facelift year. It suits small families who want a third row for occasional use and low fuel bills. It does not suit anyone who needs to carry adults in the back row or tow.
Jump to scoresStrengths
- Top-tier crash protection and standard safety tech
- Hybrid economy and very long range for three rows
- Class-leading warranty
What holds it back
- Modest power and light towing
- Kids-only third row and tight cargo space
- Weak resale and no free maintenance
Top alternatives
Cars shoppers cross-shop with the Kia Sorento
2.79B-
Kia TellurideMid-Size SUVBetter at: Interior spaceSame brand, same warranty and roughly $4,000 more buys a genuinely adult-usable third row, 87 cubic feet of cargo space and 5,000 pounds of towing.
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2.79B-
Hyundai Santa FeMid-Size SUVBetter at: DrivabilityThe corporate twin drops the Sorento's balky dual-clutch for a conventional 8-speed in 2026 and adds three years of free scheduled maintenance.
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2.56C+
Toyota HighlanderMid-Size SUVBetter at: Resale valueCosts several thousand more up front but holds its value far better over five years and carries Toyota's reliability track record.
CompareHow it's evolved
10 scored model years · 2017–2026
Subject scores by year
Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.
| Year | Performance | Efficiency | Safety | Space | Cost | Reliability | Tech | Use-case | Driving | Value |
|---|---|---|---|---|---|---|---|---|---|---|
| 2026 | 41 | 96 | 83 | 65 | 67 | 66 | 75 | 68 | 64 | 78 |
| 2025 | 41 | 95 | 79 | 61 | 63 | 70 | 70 | 64 | 66 | 76 |
| 2024 | 42 | 95 | 80 | 61 | 66 | 66 | 64 | 64 | 65 | 76 |
| 2023 | 40 | 95 | 68 | 59 | 68 | 68 | 54 | 57 | 58 | 69 |
| 2022 | 41 | 95 | 63 | 60 | 74 | 63 | 57 | 56 | 56 | 71 |
| 2021 | 30 | 94 | 64 | 53 | 56 | 67 | 49 | 52 | 61 | 68 |
| 2020 | 50 | 30 | 69 | 63 | 66 | 69 | 42 | 58 | 61 | 63 |
| 2019 | 43 | 35 | 68 | 62 | 76 | 73 | 43 | 53 | 59 | 68 |
| 2018 | 43 | 25 | 60 | 62 | 62 | 54 | 30 | 54 | 61 | 64 |
| 2017 | 46 | 25 | 61 | 63 | 77 | 63 | 34 | 54 | 60 | 67 |
Compare two years
Best fit & conditions
Higher scores mean a better fit for that use case. Learn more about use-case fit →
Subject profile
Trims & configurations
7 trimsScores above reflect the volume trim. Per-trim specs and scores are rolling out — the full lineup:
Academic Probation · NHTSA safety recalls
Jan 13, 2025Electrical system: body control module: software · Exterior lighting: headlights · Exterior lighting: tail lightsA software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Defect
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
Remedy
Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
NHTSA campaign 25V006000 ↗Manufacturer no. SC33174,469 vehicles potentially affected (all models in the campaign)Owners notified Feb 21, 2025Filed by Kia America, Inc.Filed as SORENTO, SORENTO HYBRID, SORENTO PHEVApr 23, 2024Electrical system: wiringThe motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
Defect
Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
Risk
A loss of power steering assist increases the risk of a crash.
Remedy
Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.
NHTSA campaign 24V287000 ↗Manufacturer no. SC30995 vehicles potentially affected (all models in the campaign)Owners notified May 7, 2024Filed by Kia America, Inc.Filed as SORENTO
21 recalls on other model years of the Sorento (2017–2023, 2025–2026)
Jan 26, 2026Electrical system: instrument cluster/panelDue to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
Defect
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."
Risk
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.
NHTSA campaign 26V046000 ↗Manufacturer no. SC36142,677 vehicles potentially affected (all models in the campaign)Owners notified Mar 13, 2026Filed by Kia America, Inc.Filed as SORENTO, SORENTO HYBRID, SORENTO PHEVOct 30, 2025Tires: temporary/emergency spare tireThe vehicles are equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Defect
Kia Motors America (Kia) is recalling certain 2025 Telluride and 2026 Sorento vehicles. The vehicles are equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk
Anti-lock braking or traction control systems that do not function properly can increase the risk of a crash.
Remedy
Dealers will replace the spare wheel and tire assembly, free of charge. Owner notification letters were mailed December 3, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC355. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 13, 2025.
NHTSA campaign 25V745000 ↗Manufacturer no. SC35545 vehicles potentially affected (all models in the campaign)Owners notified Dec 3, 2025Filed by Kia America, Inc.Filed as SORENTOSep 25, 2025Electrical system: wiring: fuses and circuit breakers · Visibility: defroster/defogger/hvac system: fan/motorThe heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
Defect
Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
Risk
A fire increases the risk of injury.
Remedy
Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.
NHTSA campaign 25V649000 ↗Manufacturer no. SC35139,536 vehicles potentially affected (all models in the campaign)Owners notified Jan 23, 2026Filed by Kia America, Inc.Filed as SORENTOAug 25, 2025Engine and engine cooling: critical fastenersThe connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power.
Defect
Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power.
Risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will replace the sub engine assembly, free of charge. Owner notification letters are expected to be mailed September 12, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC349.
NHTSA campaign 25V548000 ↗Manufacturer no. SC34930 vehicles potentially affected (all models in the campaign)Owners notified Sep 12, 2025Filed by Kia America, Inc.Filed as SORENTODec 10, 2024Fuel system, gasoline: delivery: hoses, lines/piping, and fittingsDuring a crash, the steering rack may damage the fuel line, which can result in a fuel leak.
Defect
Kia America, Inc. (Kia) is recalling certain 2025 Sorento Plug-In Hybrid vehicles. During a crash, the steering rack may damage the fuel line, which can result in a fuel leak.
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will install a cover around the fuel line, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC328.
NHTSA campaign 24V920000 ↗Manufacturer no. SC3281,385 vehicles potentially affected (all models in the campaign)Owners notified Jan 10, 2025Filed by Kia America, Inc.Filed as SORENTO PHEVSep 15, 2023Back over prevention: sensing system: cameraDue to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282.
NHTSA campaign 23V639000 ↗Manufacturer no. SC28283,667 vehicles potentially affected (all models in the campaign)Owners notified Mar 8, 2024Filed by Kia America, Inc.Filed as SORENTOAug 31, 2023Back over prevention: sensing system: cameraThe mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
NHTSA campaign 23V610000 ↗Manufacturer no. SC280144,979 vehicles potentially affected (all models in the campaign)Owners notified Oct 27, 2023Filed by Kia America, Inc.Filed as SORENTO, SORENTO HYBRID, SORENTO PHEVAug 15, 2023Equipment: other: labelsThe air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Defect
Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.
Remedy
Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.
NHTSA campaign 23V579000 ↗Manufacturer no. SC27750,517 vehicles potentially affected (all models in the campaign)Owners notified Oct 10, 2023Filed by Kia America, Inc.Filed as SORENTOJan 25, 2023Fuel system, gasoline: storage: tank assemblyThe fuel tank may have been improperly molded, which can result in a fuel leak.
Defect
Kia America, Inc. (Kia) is recalling certain 2022 Sorento Plug-In Hybrid (PHEV) vehicles. The fuel tank may have been improperly molded, which can result in a fuel leak.
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Deales will inspect and replace the fuel tank, as necessary, free of charge. Owner notification letters were mailed March 22, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC261.
NHTSA campaign 23V027000 ↗Manufacturer no. SC26134 vehicles potentially affected (all models in the campaign)Owners notified Mar 22, 2023Filed by Kia America, Inc.Filed as SORENTO PHEVOct 11, 2022Power train: automatic transmissionThe vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Defect
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Risk
Loss of drive power increases the risk of a crash.
Remedy
Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
NHTSA campaign 22V760000 ↗Manufacturer no. SC25069,038 vehicles potentially affected (all models in the campaign)Owners notified Dec 9, 2022Filed by Kia America, Inc.Filed as SORENTOSep 19, 2022Trailer hitchesDebris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Defect
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Risk
A fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
NHTSA campaign 22V703000 ↗Manufacturer no. SC24970,887 vehicles potentially affected (all models in the campaign)Owners notified Jul 27, 2023Filed by Kia America, Inc.Filed as SORENTO, SORENTO HYBRID, SORENTO PHEVJul 19, 2022Tires: temporary/emergency spare tireThe vehicles may be equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Defect
Kia Motors America (Kia) is recalling certain 2022 Sorento and Telluride vehicles. The vehicles may be equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk
Impaired anti-lock braking or traction control systems can increase the risk of a crash.
Remedy
Dealers will inspect and replace the spare tire, as necessary, free of charge. Owner notification letters were mailed July 27, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC244.
NHTSA campaign 22V509000 ↗Manufacturer no. SC2448 vehicles potentially affected (all models in the campaign)Owners notified Jul 27, 2022Filed by Kia Motors AmericaFiled as SORENTOJun 23, 2022Seat belts: front · Seat belts: pretensionerIn the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Defect
Kia Motors America (Kia) is recalling certain 2021-2022 Sorento Hybrid and 2022 Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Risk
An exploding seat belt pretensioner can project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
Remedy
Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC241. This recall expands and replaces NHTSA recall number 22V-127. Vehicles already repaired under the previous recall will need to have the new remedy completed.
NHTSA campaign 22V447000 ↗Manufacturer no. SC24117,199 vehicles potentially affected (all models in the campaign)Owners notified Aug 17, 2022Filed by Kia Motors AmericaFiled as SORENTO HYBRID, SORENTO PHEVMar 29, 2022Engine and engine cooling: engine: gasoline: turbo/supercharger · Engine and engine cooling: engine: oil/lubrication: pipes, hoses, and fittingsThe oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.
Defect
Kia Motor America (Kia) is recalling certain 2022 Sorento vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.
Risk
An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy
Dealers will replace the turbocharger oil supply pipe, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC233.
NHTSA campaign 22V202000 ↗Manufacturer no. SC23326 vehicles potentially affected (all models in the campaign)Owners notified Apr 22, 2022Filed by Kia Motors AmericaFiled as SORENTOMar 4, 2022Seat belts: front · Seat belts: pretensionerIn the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Defect
Kia Motors America (Kia) is recalling certain 2022 Sorento Hybrid and Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Risk
An exploding seat belt pretensioner can project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
Remedy
Dealers will replace the seatbelt pretensioner(s), free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC231. This recall is replaced by NHTSA recall number 22V-447. Vehicles already repaired under this recall will need to have the new remedy completed.
NHTSA campaign 22V127000 ↗Manufacturer no. SC231213 vehicles potentially affected (all models in the campaign)Owners notified May 3, 2022Filed by Kia Motors AmericaFiled as SORENTO HYBRID, SORENTO PHEVJul 8, 2021Fuel system, gasoline: delivery: hoses, lines/piping, and fittingsFuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Defect
Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Risk
A fuel leak increases the risk of a fire.
Remedy
Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed July 21, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC214.
NHTSA campaign 21V519000 ↗Manufacturer no. SC21421,575 vehicles potentially affected (all models in the campaign)Owners notified Jul 21, 2021Filed by Kia Motors AmericaFiled as SORENTODec 19, 2018Engine · Fuel system, gasoline: delivery: hoses, lines/piping, and fittingsThe high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Defect
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
NHTSA campaign 18V907000 ↗Manufacturer no. SC17271,653 vehicles potentially affected (all models in the campaign)Owners notified Jan 17, 2019Filed by Kia Motors AmericaFiled as SORENTOSep 21, 2018Steering: column · Steering: electric power assist systemThe cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column to separate.
Defect
Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column to separate.
Risk
If the steering column separates, it can cause a loss of steering ability, increasing the risk of a crash.
Remedy
Kia will notify owners, and dealers will replace the cowl crossbar, free of charge. The recall began October 26, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC167.
NHTSA campaign 18V656000 ↗Manufacturer no. SC16797 vehicles potentially affected (all models in the campaign)Owners notified Oct 26, 2018Filed by Kia Motors AmericaFiled as SORENTODec 8, 2017Air bags: side/windowThe side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Defect
Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Risk
If the component detaches during deployment, it may enter the passenger compartment and be a projectile within the vehicle cabin, increasing the risk of injury.
Remedy
Kia will notify owners, and dealers will replace the driver and passenger side curtain air bags, free of charge. The recall began on December 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC159.
NHTSA campaign 17V784000 ↗Manufacturer no. SC1592,014 vehicles potentially affected (all models in the campaign)Owners notified Dec 18, 2017Filed by Kia Motors AmericaFiled as SORENTOSep 21, 2017Engine and engine cooling: engineThe engine crankshaft may have been improperly heat treated and may fail.
Defect
Kia Motors America (Kia) is recalling certain 2017 Sorento vehicles equipped with 3.3L engines. The engine crankshaft may have been improperly heat treated and may fail.
Risk
If the crankshaft fails, the engine will stall, increasing the risk of a crash. A failed crankshaft also increases the risk of a fire.
Remedy
Kia will notify owners, and dealers will inspect the crankshaft, and, as necessary, replace the engine sub assembly, free of charge. The recall began November 6, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC153.
NHTSA campaign 17V586000 ↗Manufacturer no. SC15362 vehicles potentially affected (all models in the campaign)Owners notified Nov 6, 2017Filed by Kia Motors AmericaFiled as SORENTONov 30, 2016Electrical system · Trailer hitchesThe affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Defect
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Risk
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy
Kia will notify owners, and dealers will replace the trailer tow hitch harness, free of charge. The recall began January 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC142.
NHTSA campaign 16V862000 ↗Manufacturer no. SC14210,212 vehicles potentially affected (all models in the campaign)Owners notified Jan 19, 2017Filed by Kia Motors AmericaFiled as SORENTO
Source: NHTSA Office of Defects Investigation recall database, model years 2017–2026. Recalls are listed by model year as the manufacturer filed them; whether a specific car is affected depends on its VIN — check a VIN at nhtsa.gov ↗. NHTSA model names matched to this page: SORENTO, SORENTO HYBRID, SORENTO PHEV.
Detailed scoring by subject
1Performance & PowertrainThe Sorento's lowest-graded category.0.76F
The 2024 facelift left the hybrid powertrain alone: a 1.6L turbo-four plus an electric motor makes 227 hp combined. That is more than the base 2.5L but modest for a three-row SUV.
The motor's low-speed torque takes the system to 258 lb-ft, which makes it feel livelier around town than the naturally aspirated gas model.
About 7.5 seconds is typical for a mainstream mid-size hybrid crossover. It is quicker than the base 2.5L and slower than the 2.5T.
Reviewers call the hybrid lively once it is moving, and the gas-electric handoffs are generally smooth. The downsides are a slight delay off the line and a buzzy four-cylinder under hard throttle, so it trails Toyota's smoothest hybrids.
It uses a conventional 6-speed automatic rather than an eCVT, so it shifts like a normal car with no rubber-band drone. There is an occasional low-speed clunk during motor/engine handoffs.
Scored on the hybrid, which is rated for 2,000 lbs. That covers a small utility trailer, but heavier towing requires the gas turbo.
The Hybrid comes in FWD or AWD, and AWD is available across most gas trims and standard on X-Line/X-Pro and the PHEV. The system has a center lock and terrain modes but no low range.
The hybrid has only 6.9 in of ground clearance and no underbody protection or hybrid X-Pro, so it suits paved and gravel roads. The Sorento range's modest trail ability comes from the gas X-Line/X-Pro.
For 2024 there are four distinct powertrains (2.5L, 2.5L turbo, 1.6T hybrid and 1.6T plug-in hybrid), with FWD and AWD on most. That is among the widest choices in the mid-size three-row class.
2Efficiency & RangeThe Sorento's best-graded category.4.00A+
The 2024 Hybrid FWD is EPA-rated at 37 mpg combined, one point better than the 2025 rating and among the best of any three-row SUV. The AWD hybrid drops to 34.
The EPA city figure of 39 mpg is the hybrid's strongest number, reflecting motor assist in stop-and-go driving.
At 35 mpg on the highway, the geared 6-speed keeps the turbo-four efficient at cruise.
The hybrid keeps a 17.7-gallon tank, so 37 mpg combined gives more than 650 miles per fill, among the longest ranges of any three-row SUV.
EPA's standard estimate for the FWD hybrid on regular gas is $1,750 a year, well below the gas Sorento.
It runs on regular unleaded and needs no plug-in charging, so there is no costly fuel requirement.
3SafetyOne of the Sorento's strongest categories.3.41B+
NHTSA gives the 2024 Sorento Hybrid 5 stars overall in both FWD and AWD form, the highest rating it awards. Frontal crash and rollover are the weaker results at 4 stars each.
The 2024 Sorento earns an IIHS Top Safety Pick (not TSP+). Every crash test on its ratings page is Good: small overlap front, the original moderate overlap front, and the updated side test. It falls short of TSP+ and of the top of the band because IIHS lists no Good result in the tougher updated moderate overlap test, which checks rear-passenger protection, and because the headlights are only Acceptable.
For 2024, Kia makes 10 ADAS features standard. On the volume Hybrid EX they include forward collision-avoidance with pedestrian, cyclist and junction-turning detection, lane keeping, lane following, blind-spot collision avoidance, rear cross-traffic collision avoidance, and navigation-based Smart Cruise Control with stop-and-go. HDA2 and the camera aids (surround view, blind-spot view monitor) are held back for the SX-Prestige.
IIHS rates the standard front crash prevention Good in the tougher vehicle-to-vehicle 2.0 test and Good in the pedestrian evaluation, which includes nighttime runs.
Blind-spot collision avoidance and rear cross-traffic collision avoidance with automatic braking are standard, along with Safe Exit Assist and rear automatic braking. The Blind-Spot View Monitor camera is limited to the top trim.
Lane Keeping Assist and Lane Following Assist centering are standard. Reviewers find the system competent and unobtrusive on well-marked highways, though it wanders slightly on curves and faded lane paint, so it falls short of class-best.
Full-speed-range Smart Cruise Control with stop-and-go is standard, and for 2024 it adds machine-learning adaptation to the driver's following and braking style. Reviewers describe smooth slowing and prompt resume. HDA2 with automatic lane change is reserved for upper trims.
No trim offers hands-free highway driving. HDA and HDA2 are hands-on systems that warn and then switch off when the driver lets go of the wheel.
IIHS rates the headlights Acceptable. That is a clear step up from the Poor-rated reflector lamps on pre-refresh volume trims, but no Good rating is available. Standard auto high beams make up for some of the weaker beam reach.
The upright, boxy greenhouse and large side windows give better natural sightlines than most sloped-roof rivals. The third-row pillars are the main blind spot, and the surround-view camera that would cover it is not on the volume EX.
There are four complete LATCH sets, two each in the second and third rows, with easy-to-find top tethers. IIHS still rates ease of use only Acceptable because the lower anchors sit deep in the seat, and the second-row doors are on the small side.
4Space & ComfortOne of the Sorento's weakest categories.2.10C
Both 2024 Hybrid trims come with second-row captain's chairs, so the hybrid seats six.
Generous front headroom for a mid-size three-row crossover.
Front legroom is below the class leaders.
Second-row headroom is roomy.
The second row is the Sorento's strong point, with near-full-size legroom.
There is a real third row, but at 29.6 in of legroom it is for kids. Standard captain's chairs make it easier to reach.
Cargo space behind the second row is modest for a three-row SUV, because the Sorento is compact on the outside.
Maximum cargo space trails larger three-row rivals.
Everyday storage is competitive: a dual-level cargo floor, power outlets in the console and cargo area, and door cupholders. The 115V inverter is SX-P only.
Reviewers praise the front seats and the captain's chairs are comfortable. The EX gets SynTex upholstery and a 10-way power driver's seat.
The hybrid rides more calmly than the gas Sorento, and the EX's 17-inch wheels help it soak up bumps.
The cabin is quiet, helped by electric launches and an acoustic windshield.
Dual-zone climate, second-row vents and heated front seats are standard. Ventilated seats, a heated wheel and rear sunshades are SX-P only.
5Cost of OwnershipMid-pack among this car's ten categories.2.43C+
2024 is the facelift year of the fourth-generation (MQ4) Sorento, and the base price rose about $1,600 over 2023. The gas LX FWD is still one of the cheapest three-row mid-size SUVs; the hybrid line starts at the EX.
This scorecard covers the hybrid, and the EX FWD is the volume hybrid configuration: it is the cheapest hybrid and has the best EPA rating. It undercuts a Highlander Hybrid by several thousand dollars.
The estimators disagree widely, so this figure sits between them. It leans toward Edmunds because Edmunds is the only hybrid-specific source. Kia's 5-yr/60k-mi basic warranty covers most repair exposure inside the window.
Edmunds' hybrid-specific projection leaves about 46% of the cash price after 5 years, a little below the nameplate-wide iSeeCars figure. The early-life data is firmer: KBB shows about 28% depreciation after 2 years.
Kia's 5-yr/60k-mi basic coverage applies across the 2024 line and beats the 3-yr/36k-mi mainstream norm.
This is the segment benchmark, and it also covers the hybrid's high-voltage battery. The full term applies only to the original owner.
Kia includes no complimentary scheduled maintenance in the US, unlike Hyundai (3 yr/36k mi on the Santa Fe) or ToyotaCare (2 yr/25k mi). It does include long 5-yr/60k-mi roadside assistance with trip interruption, plus a Kia Connect trial. That puts it in the 'basic roadside only' band.
$38,365 volume-trim price minus its estimated resale value after 5 years (46% retained, or about $17,648) leaves about $20,717 in depreciation. Add the projected $5,500 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $26,217 in total.
6Reliability & QualityMid-pack among this car's ten categories.2.49C+
The sources disagree. Consumer Reports rates the 2024 Sorento Hybrid less reliable than other cars of the same model year. J.D. Power gives the 2024 Sorento a 'Great' 81/100 predicted reliability. 2024 was also the facelift year, with a new curved dual-display cabin, which adds early-build risk. Mixed signals put it in the lower half of the average band, below the 2025 hybrid, which CR rates above average.
Kia is solidly mid-pack or a little better, not a top-5 brand. It scores modestly better than the industry average in recent J.D. Power VDS results and sits around the middle of the mainstream brands in Consumer Reports' brand rankings.
Neither 2024 Sorento recall on file names the Hybrid. 25V006, a body-controller software fault that can drop the low beams and taillights, covers the 2024-2025 gas Sorento but only the 2025 Hybrid. 24V287, a miswired power-steering harness, covers 95 gas cars. The heavier recalls earlier in the MQ4 generation were on the 2.5T/DCT gas cars, not the hybrid. That is typical-to-light recall activity with nothing systemic.
The hybrid uses Hyundai-Kia's 1.6 T-GDi engine with an electric motor and a 6-speed torque-converter automatic. The system has been in volume use since 2021 across the Sorento, Santa Fe, Tucson and Sportage hybrids with no hybrid-specific powertrain recall. It avoids the 8-speed wet DCT that caused trouble on the 2.5T cars. It lacks Toyota-level high-mileage proof, and CR's below-average 2024 hybrid result plus owner complaints about the transmission and 12V battery keep it mid-band.
The 2024 facelift brought a curved 12.3-inch dual-display panel, revised climate controls, slimmer vents and an ambient light strip. SynTex upholstery is used on the volume hybrid trim and real leather on the SX Prestige. Reviewers call the cabin upscale and well built for a mainstream mid-size SUV, with hard plastics limited to low-touch areas.
Kia's initial quality is strong, and Sorentos built in West Point, Georgia show no pattern of panel-gap or rattle complaints. Points come off because this was the first year of the refreshed interior and electronics, because the body-controller software fault reached 2024 gas cars, and because CR's owner data for the 2024 hybrid is below average.
Kia has roughly 750-800 US dealers, so service is available almost everywhere. Service satisfaction is the weak point: Kia placed last among mass-market brands in a recent J.D. Power Customer Service Index. Coverage is adequate and the service reputation is mixed to poor.
Sorento repair costs are below average, and the hybrid shares its powertrain with three other high-volume Hyundai-Kia hybrids, so parts supply is deep. Hybrid-specific parts cost more out of warranty, but Kia's 10-year/100,000-mile powertrain and hybrid-battery warranty covers the big failures for the first owner.
7Technology & InfotainmentOne of the Sorento's weakest categories.2.33C+
The 2024 Hybrid kept the pre-facelift 10.25-inch touchscreen. The 12.3-inch curved display went only to the facelifted gas Sorento that year.
The system is easy to use and keeps physical shortcut keys, though the screen is smaller than rivals'.
Wireless CarPlay and Android Auto are standard on both hybrid trims.
Native navigation with an integrated modem and voice recognition is standard, and it feeds navigation-based smart cruise.
The EX has a basic 6-speaker system. A 12-speaker Bose system is SX-P only.
The volume EX makes do with a small 4.3-inch TFT between analog gauges. The 12.3-inch digital cluster is reserved for the SX-P.
The pre-facelift 10.25-inch head unit has a connected modem, but software and map updates go through Kia's Navigation Updater. Wireless OTA arrived with the facelift's ccNC system.
Kia Connect covers remote start/climate, lock and locate through the modem, with a trial then a subscription. A phone-as-key is not confirmed for the pre-facelift hybrid.
Wireless charging is standard, there are USB ports in every row, and 12V outlets sit in the console and cargo area. The 115V inverter is SX-P only.
Smart-key entry, push-button start, fob remote start and a hands-free Smart Power Tailgate are standard.
Front and rear parking sensors are standard. Surround View, Blind View Monitor and rear auto-braking are SX-P only.
No head-up display is offered on the 2024 Sorento Hybrid.
8Use-Case FitMid-pack among this car's ten categories.2.35C+
Captain's chairs give a walkway to the kids-only third row. LATCH is Acceptable, and Rear Occupant Alert and Safe Exit Assist are standard. Cargo space behind the third row is tight.
A 5-star NHTSA rating, an IIHS Top Safety Pick and a broad standard ADAS suite on the EX.
It is quiet and calm-riding with second-row vents and a long range. Luggage space with the third row in use is small, and the third row suits kids only.
Electric launches and a quick-shifting 6-speed make it smooth in town. CR notes some driveline vibration in stop-and-go traffic.
37 mpg combined (FWD) on regular fuel is excellent for a three-row SUV.
A 189-in footprint and a 37.9-ft turning circle are compact for three rows, and front/rear sensors are standard. Surround view is SX-P only.
A 2,000-lb braked tow rating (1,654 lb unbraked) limits it to light trailers.
This is a unibody family crossover with no proven work-duty record, backed by a 10-year/100,000-mile powertrain warranty.
Roof rails, a dual-level cargo floor and 12V outlets are standard. The 115V inverter is SX-P only and there are few work provisions.
About 655 miles of range, a quiet, calm cabin and standard Highway Driving Assist make it a strong tourer.
AWD is optional on the EX, and a Snow mode and roof rails are standard. 6.85 in of ground clearance and a 2,000-lb tow rating keep it to gravel roads.
50/50 second and third rows, a dual-level floor and roof rails. Maximum cargo space is mid-pack.
9Driving ExperienceMid-pack among this car's ten categories.2.42C+
Body roll is well controlled and it responds tidily, but it is not engaging.
The steering is light and short on feedback.
Edmunds calls the brakes confidence-inspiring, with a well-blended pedal. Its 127-ft 60–0 stop is average.
Gas-electric transitions are unobtrusive and the 6-speed shifts crisply, apart from some stop-and-go vibration and a slight delay pulling away.
It is quiet in electric and light-load driving. The 1.6T is audible but inoffensive when pushed.
Mid-pack for SUVs and tight for a three-row.
The front seats are supportive and the controls easy to use. The pre-facelift dash uses a rotary shifter and physical keys.
Pleasant and brisk enough, but an appliance rather than a driver's car.
10Value & Market PositionOne of the Sorento's strongest categories.3.15B
The 2024 facelift made a 12.3-in curved display, wireless CarPlay/Android Auto, three rows and a broad ADAS suite standard. The Hybrid EX adds a power liftgate, heated front seats and a wireless charger, and rivals such as the Highlander Hybrid charge more for similar content.
A three-row, 227-hp hybrid rated in the mid-30s MPG for about $38K delivered is hard to match, and it carries Kia's warranty. Weak hybrid residuals take a little off the value.
The nameplate offers a wide ladder: gas LX, S, EX, SX, X-Line and X-Pro trims, plus hybrid and PHEV, spanning about $33K to $52K, with FWD or AWD and six- or seven-seat layouts. The hybrid on its own is narrower, with just EX FWD, EX AWD and SX-Prestige AWD.
US sales were about 95,000 in calendar 2024, up from about 87,000 in 2022. It is a steady high-volume mid-pack seller, behind the segment leaders and its stablemate Telluride.
By 2024 Kia's image had moved well past budget-brand status on the back of the Telluride, EV6 and EV9. It still isn't aspirational and trails Toyota and Honda on resale.
During its sales run the 2024 hybrid typically saw modest subvented APR and lease offers. Hybrid demand kept discounts thinner than on the gas trims, and the model year has now sold through.
The MQ4 generation launched for 2021, and 2024 is the facelift year, with new styling, a new 12.3-in curved display and a revised dashboard. That makes it freshly refreshed mid-cycle, and no redesign is imminent.
It is well reviewed as a value-rich three-row hybrid, with KBB's #2 Best Hybrid SUV of 2024 and an IIHS Top Safety Pick. Reviewers flag the tight third row and small cargo space, and it rarely wins comparison tests against the Highlander Hybrid.