The verdict
A struggling subcompact luxury suv, strong on driving and held back by space.
The 2019 GLA is the cheapest way into a Mercedes crossover. It starts at $34,945, drives more like a nimble hatchback than an SUV, and its 208-hp turbo four gets to 60 mph in about 6.6 seconds. It is also the last year of an aging first-generation design. Neither NHTSA nor IIHS ever crash-tested it, the rear seat and 17.2 cu ft cargo hold are small, the tech predates MBUX, and depreciation and maintenance costs run high. Buy it for the badge and the handling at a good used price, not for space or modern features.
Jump to scoresStrengths
- The three-pointed star at an entry price
- Low starting price and plenty of deals
- Hatchback-like handling
What holds it back
- Expensive to own over time
- Tech that was already dated in 2019
- Cramped rear seat and small cargo hold
Top alternatives
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2.65C+
BMW X1Subcompact Luxury SUVBetter at: Space and valueThe same money buys the same premium-badge experience with 10 more cubic feet of cargo, two more inches of rear legroom, and three years of included maintenance.
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2.47C+
Mercedes-Benz GLBSubcompact Luxury SUVBetter at: PracticalitySame powertrain and same showroom, but a boxier body that fixes the GLA's rear-seat and cargo squeeze and even offers a third row.
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2.28C
Lexus UXSubcompact Luxury SUVBetter at: Ownership costFor buyers spooked by Mercedes running costs, the UX pairs a regular-fuel hybrid with Lexus reliability and far lower five-year service bills.
CompareHow it's evolved
10 scored model years · 2017–2026
Subject scores by year
Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.
| Year | Performance | Efficiency | Safety | Space | Cost | Reliability | Tech | Use-case | Driving | Value |
|---|---|---|---|---|---|---|---|---|---|---|
| 2026 | 37 | 54 | 79 | 43 | 41 | 67 | 76 | 62 | 71 | 73 |
| 2025 | 37 | 50 | 50 | 42 | 47 | 66 | 71 | 48 | 66 | 72 |
| 2024 | 37 | 45 | 50 | 42 | 43 | 65 | 71 | 48 | 66 | 71 |
| 2023 | 37 | 41 | 49 | 42 | 46 | 65 | 60 | 47 | 65 | 67 |
| 2022 | 37 | 41 | 48 | 42 | 48 | 64 | 59 | 46 | 65 | 66 |
| 2021 | 37 | 46 | 48 | 41 | 50 | 59 | 59 | 46 | 65 | 68 |
| 2020 | 33 | 38 | 40 | 33 | 47 | 63 | 35 | 41 | 58 | 52 |
| 2019 | 35 | 43 | 40 | 33 | 47 | 58 | 35 | 41 | 58 | 54 |
| 2018 | 34 | 43 | 40 | 33 | 47 | 58 | 36 | 41 | 58 | 55 |
| 2017 | 34 | 43 | 38 | 33 | 47 | 57 | 34 | 40 | 58 | 54 |
Compare two years
Best fit & conditions
Higher scores mean a better fit for that use case. Learn more about use-case fit →
Subject profile
Academic Probation · NHTSA safety recalls
Dec 15, 2023Structure: body: roof and pillarsPlease refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Risk
A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
NHTSA campaign 23V854000 ↗2,976 vehicles potentially affected (all models in the campaign)Owners notified Mar 22, 2024Filed by Mercedes-Benz USA, LLCFiled as GLA 250May 20, 2022Communication: auto crash notification · Electrical system: softwarePlease refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
NHTSA campaign 22V365000 ↗Manufacturer no. See Recall Schedule242,722 vehicles potentially affected (all models in the campaign)Owners notified Jul 8, 2022Filed by Mercedes-Benz USA, LLCFiled as AMG GLA35, AMG GLA45, GLA 250Dec 13, 2021Fuel system, gasoline: fuel injection system: fuel rail · Fuel system, gasoline: fuel injection system: injectorsDuring the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Risk
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy
Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
NHTSA campaign 21V961000 ↗Manufacturer no. 2022030003139 vehicles potentially affected (all models in the campaign)Owners notified Apr 22, 2022Filed by Mercedes-Benz USA, LLCFiled as GLA 250Mar 19, 2021Structure: body: roof and pillarsThe front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Risk
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 21V197000 ↗Manufacturer no. 202107001015,096 vehicles potentially affected (all models in the campaign)Owners notified Sep 3, 2021Filed by Mercedes-Benz USA, LLCFiled as GLA 250Feb 12, 2021Communication · Communication: auto crash notificationOn June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Risk
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
NHTSA campaign 21V072000 ↗Manufacturer no. 202103000567 vehicles potentially affected (all models in the campaign)Owners notified Mar 31, 2021Filed by Mercedes-Benz USA, LLCFiled as GLA 250Feb 5, 2021Communication: auto crash notification · Electrical system: softwarePlease refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign 21V058000 ↗Manufacturer no. 20210200251,292,258 vehicles potentially affected (all models in the campaign)Owners notified Mar 12, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG GLA35, AMG GLA45, GLA 250Jan 29, 2021Power train: automatic transmission · Power train: automatic transmission: control module (tcm/pcm/tecm)The power supply for the automatic transmission control unit might be interrupted while driving, possibly causing the transmission to shift into neutral.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 GLA 250 vehicles. The power supply for the automatic transmission control unit might be interrupted while driving, possibly causing the transmission to shift into neutral.
Risk
If the transmission shifts into neutral while driving, there would be loss of drive power, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the transmission control unit, free of charge. The recall began March 18, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020038.
NHTSA campaign 21V033000 ↗Manufacturer no. 20210200384 vehicles potentially affected (all models in the campaign)Owners notified Mar 19, 2021Filed by Mercedes-Benz USA, LLCFiled as GLA 250Oct 30, 2020Electrical system: wiring: fuses and circuit breakers · Electronic stability control (esc) · Engine · Forward collision avoidance: dynamic brake support/brake assist · Steering: electric power assist systemThe engine compartment fusebox may come loose over time, potentially damaging fuses and disrupting certain vehicle functions such as engine, power steering assist, electronic stability control (ESP), and Active Brake Assist.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLA250 vehicles. The engine compartment fusebox may come loose over time, potentially damaging fuses and disrupting certain vehicle functions such as engine, power steering assist, electronic stability control (ESP), and Active Brake Assist.
Risk
A loss of engine operation, power steering assist, ESP system, or Active Brake Assist can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the engine compartment fusebox mounting and correct it, as necessary, free of charge. The recall began December 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110007.
NHTSA campaign 20V672000 ↗Manufacturer no. 202011000747 vehicles potentially affected (all models in the campaign)Owners notified Dec 11, 2020Filed by Mercedes-Benz USA, LLC.Filed as GLA 250Aug 12, 2019Seat belts: rear/otherThe left anchor plate of the rear middle seatbelt may be loose.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 GLA250 and GLA250 4MATIC vehicles. The left anchor plate of the rear middle seatbelt may be loose.
Risk
The seatbelt for a passenger seated in the rear middle seating position might not be properly secured, which could increase the risk of an injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the left anchor plate of the rear middle seatbelt, correcting its installation as necessary, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080010.
NHTSA campaign 19V585000 ↗Manufacturer no. 20190800103,435 vehicles potentially affected (all models in the campaign)Owners notified Sep 13, 2019Filed by Mercedes-Benz USA, LLC.Filed as GLA 250Feb 26, 2019SeatsAn incorrect rear seat back covering carpet could have been installed on the split-rear seat back. As a result, the child seat anchorage point (top tether) on the center positon of the rear seat may be covered and inaccessible for use. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Defect
Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2018-2019 GLA-250 and GLA250 4MATIC vehicles. An incorrect rear seat back covering carpet could have been installed on the split-rear seat back. As a result, the child seat anchorage point (top tether) on the center positon of the rear seat may be covered and inaccessible for use. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Risk
If the upper anchorage point is covered, the child seat will not be able to be secured as intended in the center position of the rear seat, increasing the risk of injury in the event of a crash.
Remedy
Mercedes will notify owners, and dealers will check the rear seat back covering carpet on the affected vehicles and replace it if necessary, free of charge. The recall began April 6, 2019. Owners may contact Mercedes-Benz's customer service at 1-800-367-6372. Mercedes' number for this recall is 2019030003.
NHTSA campaign 19V132000 ↗Manufacturer no. 20190300038 vehicles potentially affected (all models in the campaign)Owners notified Apr 6, 2019Filed by Mercedes-Benz USA, LLC.Filed as GLA 250Dec 19, 2018Air bags: side/window · Visibility: sun/moon roof assemblyThe sunroof bonding may allow water to leak into the vehicle.
Defect
Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2018-2019 GLA250 and GLA250 4MATIC vehicles. The sunroof bonding may allow water to leak into the vehicle.
Risk
Water leaking into the vehicle from around the sunroof may affect the electrical contacts of the window air bag, potentially causing the window air bag to not deploy as intended, increasing the risk of injury in the event of a crash.
Remedy
Mercedes has notified owners, and dealers will inspect the bonding of the panorama sliding sunroof and the electrical contacts of the window air bag on the affected vehicles, replacing the components as necessary, free of charge. The recall began April 12, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030006.
NHTSA campaign 18V912000 ↗Manufacturer no. 201903000613 vehicles potentially affected (all models in the campaign)Owners notified Apr 12, 2019Filed by Mercedes-Benz USA, LLC.Filed as GLA 250
15 recalls on other model years of the GLA (2017–2018, 2021–2026)
Jul 24, 2026Latches/locks/linkages: doors: lockPlease refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.
Risk
A vehicle rollaway increases the risk of a crash or injury.
Remedy
Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.
NHTSA campaign 26V481000 ↗310,667 vehicles potentially affected (all models in the campaign)Owners notified Sep 18, 2026Filed by Mercedes-Benz USA, LLCFiled as AMG GLA 35, AMG GLA35, AMG GLA45, GLA 250, GLA 250 4MATICMar 6, 2026Latches/locks/linkages: doors: latchThe bowden cable may have been incorrectly installed, which can prevent the door from opening from inside the vehicle.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLA 250 vehicles. The bowden cable may have been incorrectly installed, which can prevent the door from opening from inside the vehicle.
Risk
A door that cannot be opened may trap occupants inside the vehicle, which can increase the risk of injury.
Remedy
Dealers will inspect and repair the bowden cable assembly as necessary, free of charge. Owner notification letters were mailed May 1, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 13, 2026.
NHTSA campaign 26V134000 ↗10 vehicles potentially affected (all models in the campaign)Owners notified May 1, 2026Filed by Mercedes-Benz USA, LLCFiled as GLA 250Aug 8, 2025Exterior lighting: headlightsThe front headlights may have missing headlight aim markings, which can result in improperly aimed headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 AMG GLA 35 4MATIC, GLA 250 4MATIC, and GLA 250 vehicles. The front headlights may have missing headlight aim markings, which can result in improperly aimed headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
Incorrectly aimed headlights can reduce driver visibility or create a glare for oncoming traffic, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the headlights as necessary, free of charge. Owner notification letters were mailed October 3, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025090005.
NHTSA campaign 25V511000 ↗Manufacturer no. 2025090005136 vehicles potentially affected (all models in the campaign)Owners notified Oct 3, 2025Filed by Mercedes-Benz USA, LLCFiled as AMG GLA 35 4MATIC, GLA 250, GLA 250 4MATICNov 1, 2023Equipment: other: owners/service/other manual · Service brakes, hydraulic: foundation components: disc: padsThe vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for using this inspection gauge might not be included in the owner's manual. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk
Driving with worn brake pads can reduce braking ability, increasing the risk of a crash.
Remedy
Dealers will install an inspection gauge and provide supplemental owner's manual information, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 23V732000 ↗42,742 vehicles potentially affected (all models in the campaign)Owners notified Feb 29, 2024Filed by Mercedes-Benz USA, LLCFiled as GLA 250Oct 2, 2023Exterior lighting: headlightsThe headlights may be incorrectly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 A220, GLA250, and AMG GLA35 vehicles. The headlights may be incorrectly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic, increasing the risk of a crash.
Remedy
Dealers will inspect and correct the headlight adjustment, as necessary, free of charge. Owner notification letters were mailed November 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023100005.
NHTSA campaign 23V662000 ↗Manufacturer no. 202310000532 vehicles potentially affected (all models in the campaign)Owners notified Nov 3, 2023Filed by Mercedes-Benz USA, LLCFiled as AMG GLA35, GLA 250Apr 8, 2022Back over prevention: display functionPlease refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
NHTSA campaign 22V232000 ↗Manufacturer no. 2022060007126,443 vehicles potentially affected (all models in the campaign)Owners notified Jul 15, 2022Filed by Mercedes-Benz USA, LLCFiled as AMG GLA35, AMG GLA45, GLA 250Mar 4, 2022Service brakes, hydraulic: foundation components: disc: caliperThe rear brake caliper housing fasteners may be loose, which can reduce brake performance or cause rear brake components to detach from the vehicle.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 AMG CLA 35 and 2021 GLA 250 vehicles. The rear brake caliper housing fasteners may be loose, which can reduce brake performance or cause rear brake components to detach from the vehicle.
Risk
Reduced brake performance can increase the risk of a crash. In addition, detached brake components can create a road hazard, and increase the risk of a crash for other drivers.
Remedy
Dealers will inspect and tighten the fasteners on the rear brake caliper housings, as necessary, free of charge. Owner notification letters were mailed March 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 22V125000 ↗Manufacturer no. 20220300064 vehicles potentially affected (all models in the campaign)Owners notified Mar 25, 2022Filed by Mercedes-Benz USA, LLCFiled as GLA 250May 14, 2021Back over prevention: sensing system: camera · Electrical system: softwarePlease refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
NHTSA campaign 21V354000 ↗Manufacturer no. 2021050012343,191 vehicles potentially affected (all models in the campaign)Owners notified Jun 28, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG GLA35, AMG GLA45, GLA 250Apr 1, 2021Steering · Steering: gear box: shaft sectorThe steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
Risk
A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060001.
NHTSA campaign 21V229000 ↗Manufacturer no. 20210600014,992 vehicles potentially affected (all models in the campaign)Owners notified Jul 23, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG GLA45, GLA 250Feb 22, 2021Air bags: frontalThe ground connection for the front passenger air bag may not be mounted properly, which could result in an inadvertent deployment.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain GLA250 vehicles. The ground connection for the front passenger air bag may not be mounted properly, which could result in an inadvertent deployment.
Risk
Inadvertent air bag deployment can increase the risk of injury for an occupant in the front passenger seat, and increase the possibility of a vehicle crash.
Remedy
MBUSA will notify owners, and dealers will inspect the ground connection for the passenger air bag and correct it, if necessary, free of charge. The recall began March 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020037.
NHTSA campaign 21V102000 ↗Manufacturer no. 202102003736 vehicles potentially affected (all models in the campaign)Owners notified Mar 26, 2021Filed by Mercedes-Benz USA, LLCFiled as GLA 250Jun 15, 2018Child seat: tether: connector/clipThe child seat top tether anchorage point on the center position of the rear seat may not have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz GLA250 and GLA250 4Matic vehicles. The child seat top tether anchorage point on the center position of the rear seat may not have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Risk
If the top tether anchorage point is missing, a child seat will not be able to be properly installed in the center rear seat position, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the rear seat backrest, free of charge. The recall began August 15, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 18V405000 ↗Manufacturer no. 2018070008399 vehicles potentially affected (all models in the campaign)Owners notified Aug 15, 2018Filed by Mercedes-Benz USA, LLC.Filed as GLA 250Oct 16, 2017Exterior lighting: headlightsThe low beam headlight settings on these vehicles may deviate from the required specification, reducing the range of light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLA250 4Matic vehicles. The low beam headlight settings on these vehicles may deviate from the required specification, reducing the range of light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
Reduced headlight range can affect visibility and increase the risk of a crash.
Remedy
MBUSA owns the affected vehicles. Dealers will inspect the headlight adjustment, correcting it as necessary, free of charge. The recall began on October 27, 2017. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2017100009.
NHTSA campaign 17V653000 ↗Manufacturer no. 20171000098 vehicles potentially affected (all models in the campaign)Owners notified Oct 27, 2017Filed by Mercedes-Benz USA, LLC.Filed as GLA 250Oct 6, 2017Air bags: frontalMercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Risk
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
NHTSA campaign 17V627000 ↗Manufacturer no. 2017110011495,290 vehicles potentially affected (all models in the campaign)Owners notified Dec 6, 2017Filed by Mercedes-Benz USA, LLC.Filed as AMG GLA45, GLA 250Feb 23, 2017Electrical system: starter assembly · Engine and engine cooling: engineIn the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
Risk
If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.
NHTSA campaign 17V114000 ↗Manufacturer no. 2017080002307,629 vehicles potentially affected (all models in the campaign)Owners notified Aug 31, 2017Filed by Mercedes-Benz USA, LLC.Filed as GLA 250Feb 8, 2017Air bags: frontal: passenger side: inflator moduleThe pelvis air bag or the front passenger air bag inflator initiator may fail to ignite in the event of a crash.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 CLA250, CLA250 4Matic, E400 Coupe, E400 4Matic Coupe, E550 Coupe, E400 Cabriolet, E550 Cabriolet, E300, E300 4Matic, E400 Wagon, GLA250, and GLA250 4Matic vehicles. The pelvis air bag or the front passenger air bag inflator initiator may fail to ignite in the event of a crash.
Risk
If the pelvis airbag or the front passenger airbag does not deploy as intended in the event of a crash, the occupants have an increased risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the affected air bag modules, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V080000 ↗2,112 vehicles potentially affected (all models in the campaign)Owners notified May 26, 2017Filed by Mercedes-Benz USA, LLC.Filed as GLA 250
Source: NHTSA Office of Defects Investigation recall database, model years 2017–2026. Recalls are listed by model year as the manufacturer filed them; whether a specific car is affected depends on its VIN — check a VIN at nhtsa.gov ↗. NHTSA model names matched to this page: AMG GLA 35, AMG GLA 35 4MATIC, AMG GLA35, AMG GLA45, GLA 250, GLA 250 4MATIC.
Detailed scoring by subject
1Performance & PowertrainOne of the GLA's weakest categories.0.32F
MY2019 is a carry-over year for the first-generation (X156) GLA. The H247 was revealed in December 2019 and reached the US as a 2021 model. The volume GLA 250 has a 208-hp 2.0L turbo-four, and the AMG GLA 45 with 375 hp stays in the 2019 US lineup.
The GLA 250's 2.0T makes 258 lb-ft from low rpm, which gives it more midrange shove than the horsepower figure suggests.
Mercedes quoted roughly 6.6 s for the GLA 250 4MATIC. Instrumented tests of the same powertrain ran 6.1–6.2 s, while KBB lists 7.1–7.2 s, so the manufacturer figure is used as the midpoint.
The 2.0T has strong low-end torque, but reviewers note turbo lag from a stop, a coarse note under load and an abrupt stop-start system. It trails the smoother engines in the BMW X1 and Audi Q3.
The 7G-DCT shifts quickly once moving but is widely criticized for hesitant, sometimes jerky low-speed engagement in traffic and when parking.
Mercedes-Benz USA published no towing rating for the X156 GLA and offered no factory US hitch, so it is treated as a light-duty tower at best. This matches the treatment on the 2020 and 2021 scorecards.
FWD is standard and 4MATIC AWD is optional on the GLA 250, and the AMG GLA 45 gets AWD as standard. 4MATIC is an on-demand system with an Off-Road mode, but it has no torque vectoring on the GLA 250.
The GLA is a pavement-oriented, car-based crossover with low ground clearance. The optional Off-Road Comfort suspension and Off-Road mode with downhill speed regulation help on gravel, but there are no skid plates, lockers or off-road trim.
There are two gas powertrains: the 208-hp GLA 250 (FWD or 4MATIC) and the 375-hp AMG GLA 45 4MATIC. There is no hybrid, PHEV or EV, and the AMG was dropped after this model year.
2Efficiency & RangeGrades near the bottom of the scale.0.86F
The 2019 GLA 250 4MATIC volume trim (X156, 7-speed DCT) is EPA-rated at 26 MPG combined, and the FWD GLA 250 at 27 MPG.
This is the EPA city rating for the 4MATIC volume trim.
This is the EPA highway rating for the 4MATIC volume trim.
Range is computed from the EPA combined rating and the X156's 14.8-gallon tank.
This is EPA's annual fuel cost estimate for the GLA 250 4MATIC on premium fuel at 15,000 mi/yr.
EPA lists premium gasoline for every 2019 GLA 250, a running-cost penalty against rivals that run on regular.
3SafetyGrades near the bottom of the scale.0.63F
NHTSA never crash-tested the 2019 GLA, a carry-over year of the first-generation (X156) car. Both the FWD and 4MATIC entries read 'Not Rated' for overall, frontal, side and rollover.
IIHS never crash-tested the first-generation GLA, so the 2019 model has no Top Safety Pick and no US crashworthiness data, while rivals such as the BMW X1, Audi Q3 and Volvo XC40 carry awards. It sits in the untested band. Its 2014 Euro NCAP 5-star result keeps it off the floor, but that test predates current protocols.
The 2019 GLA 250 comes standard with radar-based Active Brake Assist (forward collision warning plus automatic emergency braking), ATTENTION ASSIST and a rearview camera. Blind-spot monitoring is a package option, and adaptive cruise and lane keeping are in the Driver Assistance Package. Locking those core features to options leaves it well short of the X1 and XC40.
IIHS has no front crash prevention rating for this GLA, and NHTSA's MY2019 record lists forward collision warning only as 'Optional'. The standard radar-based Active Brake Assist is an older-generation system with no verified US pedestrian or night performance.
Blind Spot Assist is not standard. It is a package option, with active intervention only in the Driver Assistance Package, and rear cross-traffic alert is not offered on the X156 GLA in the US.
Lane departure warning and Active Lane Keeping Assist are optional only, through the Driver Assistance Package. The X156 GLA cannot get Active Steering Assist lane centering, so the volume car has no lane assistance at all. CarMax's claim that lane keeping was standard conflicts with NHTSA and the dealer data.
DISTRONIC PLUS adaptive cruise is available in the Driver Assistance Package and works as competent radar cruise. It is optional rather than standard and has no steering-assist integration.
The 2019 GLA has no hands-free driving option, and its optional assistance offers no lane-centering steering support.
IIHS never rated this GLA's headlights. Base headlamps are standard, and LED High Performance lamps with Adaptive Highbeam Assist are optional, so the volume car's real-world lighting is unverified.
The first-generation GLA is low-slung and hatchback-like, with a shallow side glasshouse, thick rear pillars and a small rear window that limit over-the-shoulder views. A rearview camera is standard and the surround-view camera is optional.
There are two outboard LATCH positions, but the X156 GLA's low roofline, small rear door openings and tight rear legroom make rear-facing seats a squeeze and three-across impractical. IIHS has no LATCH rating for this model.
4Space & ComfortThe GLA's lowest-graded category.0.16F
The 2019 GLA is a carry-over year of the first-generation X156. It seats five in two rows on every configuration.
The X156 body is unchanged for 2019, and Mercedes quoted 38.3 in of front headroom for it. Third-party databases disagree (iSeeCars 38.4 in, TrueDelta 40.0 in), so the manufacturer figure is used.
Front legroom is generous on paper, though reviewers note a cramped driver footwell.
Rear headroom is respectable on paper, but the sloping roof and small rear doors make the space feel tighter.
Rear legroom is tight for the class. The 2021 H247 redesign stretched the wheelbase specifically to fix this.
There is no third row. The 2019 GLA is a strictly two-row, five-seat subcompact crossover.
Seats-up cargo space is small for a crossover, closer to a hatchback. The low-roof X156 has a shallow load bay.
Max cargo of 43.6 cu ft is well below boxier rivals such as the BMW X1.
The cabin shares the MFA1 A-Class/CLA interior, with a narrow console, small door pockets and few clever cubbies. The 60/40 split rear seat is the main provision.
The firm, supportive power front seats suit long drives. The rear bench is short on legroom and thigh support.
The X156 GLA rides stiffly, especially on rough roads and with larger wheels or run-flat tires. It is one of the firmer rides in the class.
Road and engine noise intrude more than luxury buyers expect, with tire roar and a coarse 2.0T note under load.
Dual-zone automatic climate is standard, but heated front seats need the $1,800 Premium Package. There are no ventilated seats, no heated wheel and no rear climate controls.
5Cost of OwnershipGrades below the middle of the scale.1.13D
MY2019 is a carry-over year of the first-generation (X156) GLA, sold as the GLA 250 (FWD or 4MATIC) plus the AMG GLA 45. At $33,950 before destination, the GLA 250 was one of the cheapest ways into a luxury-badge crossover.
The GLA 250 4MATIC is the volume configuration at $36,945 delivered. Typical dealer stock adds the Premium package and other options, which puts a common build around $40,000.
The X156 GLA 250 uses dealer-only A/B service on the M270 2.0T and 7G-DCT, and the dual-clutch adds repair exposure late in the ownership period. That puts it well above the Lexus UX. No 2019-specific projection was found.
The 2019 GLA was an aging first-generation design that was superseded within two years, and it depreciated faster than the redesigned H247 and rivals such as the X1. Model-level estimates put 5-year depreciation near 44–56% of value lost.
This is the standard Mercedes-Benz new-vehicle limited warranty. It matches BMW, Audi and Volvo but trails Genesis and Lincoln.
Mercedes-Benz has no separate powertrain warranty. The engine and transmission are covered only by the 4-year / 50,000-mile basic warranty, below the band's 5-year floor.
Roadside assistance for the warranty period and a Mercedes me connect trial are included. Scheduled maintenance is paid, either per service or through Prepaid Maintenance, which is weaker than BMW Ultimate Care and Volvo's included maintenance.
$40,200 volume-trim price minus its estimated resale value after 5 years (46% retained, or about $18,492) leaves about $21,708 in depreciation. Add the projected $8,300 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $30,008 in total.
6Reliability & QualityOne of the GLA's strongest categories.1.87C-
2019 is a late carry-over year of the first-generation (X156) GLA; the platform was mature, which usually helps reliability. The ratings I could retrieve are average to good. The unusually long list of 2019-only campaigns argues against putting it above the 2020 car, so it sits in the middle of the average band. I could not retrieve a Consumer Reports or J.D. Power verdict for this model.
Mercedes-Benz has sat in the lower third of Consumer Reports' brand reliability rankings for years. In J.D. Power's U.S. Vehicle Dependability Study it lands mid-pack or lower, behind the premium leaders (Lexus, Porsche).
Eleven NHTSA campaigns cover the 2019 GLA, about double the 2020 count. Several are specific to this model and year and touch safety systems: transmission-control power loss, a loose engine fusebox that can disrupt ESC, brake assist and steering assist, a loose rear-center seatbelt anchor, and sunroof bonding that lets water damage the side-airbag system. That count of repeated, safety-relevant faults puts it in the low band.
The GLA 250 uses the long-running M270 2.0L turbo four (208 hp) with the 7G-DCT dual-clutch transmission. The engine is broadly durable but has owner reports of timing-chain stretch. The 7G-DCT has a known pattern of low-speed shudder and clutch wear. This year also carries a transmission-control power-supply recall and a fuel-rail/injector recall, so it sits in the 'mixed history' part of the mid band, just below the 2020 car.
Reviewers rate the materials and finish highly, but by 2019 the cabin design dated from 2014: an older controller, a small perched screen and hard plastics low down. Material quality is competitive, but the newer rivals look and feel more modern.
Reviewers call the cabin well finished, but 2018–2019 production carries several assembly-quality recalls: wrong seat-back carpet, a loose seatbelt anchor plate, sunroof bonding that leaks water, and a loose fusebox. That record pulls it down to the lower part of the mid band, well below the cleaner 2020 car.
Mercedes-Benz has a dense US network of roughly 380+ dealers with strong metro coverage and luxury service amenities such as loaners. Its service satisfaction is respectable but trails Lexus.
The platform is shared with the CLA and older A/B-Class, so parts are abundant and the used and aftermarket supply is large. Mercedes OEM parts and dealer labor are still expensive, and a 7G-DCT repair can be costly.
7Technology & InfotainmentOne of the GLA's weakest categories.0.33F
The 2019 GLA has a freestanding 8-inch display run through the console controller rather than by touch. MBUX and touchscreens arrived with the 2021 H247.
The older COMAND/Audio 20 menus, driven by a rotary knob and touchpad, are usable but dated next to BMW iDrive and the MBUX in Mercedes' own A-Class, launched the same year.
Apple CarPlay and Android Auto are a paid, wired-only option ($350 Smartphone Integration, or bundled in the Multimedia Package). No wireless projection is offered.
Navigation is optional, in the $2,300 Multimedia Package (COMAND). Voice control is the older command-based Linguatronic rather than natural-language MBUX.
The base system is adequate. A harman/kardon Logic7 upgrade is available, and owners rate the stereo well.
The X156 keeps analog gauges with a small color multifunction display. No full digital cockpit was offered before the 2021 redesign.
The pre-MBUX platform has no meaningful over-the-air updates. Map updates for the optional navigation are dealer- or download-based.
Mercedes me connect (formerly mbrace) provides remote lock/unlock, vehicle locate and send-to-car. There is no digital key.
The front console has USB-A ports and a 12V outlet. There are no rear USB ports and no standard wireless charging, which is outdated for the class.
Push-button start is standard. Keyless-Go proximity entry and hands-free access require the Premium Package, and there is no phone-as-key.
A rear camera is standard. A surround-view camera, parking sensors and Active Parking Assist come in the optional Parking Assistance Package.
No head-up display was offered on the first-generation GLA. A color HUD arrived with the 2021 H247.
8Use-Case FitGrades near the bottom of the scale.0.74F
Small rear doors, 33.9 in of rear legroom and a shallow 17.2 cu ft cargo bay make rear-facing seats and strollers a squeeze. It works for one young child.
Active Brake Assist and Attention Assist are standard, but the 2019 GLA was never crash-tested by NHTSA or IIHS. Blind-spot and lane-keeping cost extra.
The firm ride, cramped rear, lack of rear vents and USB ports, and 17.2 cu ft cargo area limit its appeal for long trips with four aboard.
It is compact and nimble in traffic, but the 7G-DCT's low-speed hesitation, turbo lag and an abrupt stop-start add friction to daily driving.
At 26–27 MPG combined it is reasonably efficient for a luxury crossover, but premium fuel ($3,000–3,100/yr EPA) keeps per-mile costs average for the class.
The short, low body is easy to place in the city. A turning circle of about 39 ft, a small rear window and thick C-pillars, with 360 cameras only optional, hold it back.
There is no US tow rating, the cargo area is small, and the dual-clutch powertrain is not built for loads. It is not a work vehicle.
It is a luxury-oriented compact with a dual-clutch transmission and has no fleet or work-duty reputation.
There is no onboard power beyond 12V outlets, no tow package and little upfit ecosystem. Roof rails are the only utility provision.
Up to 33 MPG highway gives decent range and the front seats are supportive. The stiff ride, road noise, and adaptive cruise and lane keeping costing extra make it a middling tourer.
4MATIC AWD with an Off-Road mode and roof rails handles snow and gravel. Ground clearance is barely above a hatchback's and there is no tow rating, so it is essentially pavement-oriented.
The 60/40 rear seat and roof rails help, but at 17.2 cu ft up and 43.6 cu ft folded, bulky gear runs out of room quickly next to boxier rivals.
9Driving ExperienceThe GLA's best-graded category.1.92C-
The low-slung, A-Class-based X156 corners like a tall hatchback, with good body control, and reviewers consistently praise its handling. The 375-hp AMG GLA 45, still in the 2019 lineup, is sharper again.
The electric power steering is quick and precise but offers little feedback, typical of the MFA1 platform.
Adaptive braking includes brake priming, hold and hill-start assist. Stopping power is adequate for the class, with no standout instrumented result.
The 2.0T has a strong midrange (258 lb-ft), but turbo lag, low-speed DCT hesitation and an abrupt stop-start hurt drivability.
The four-cylinder sounds coarse under load, and owners find cabin noise below luxury expectations.
The curb-to-curb turning diameter is mid-pack for a subcompact crossover.
The driver sits low for an SUV, with a cramped footwell and poor rearward visibility. 14-way power seats and a tilt/telescoping wheel help, but the rotary controller takes a reach.
Hatchback-like agility and a punchy 2.0T (0–60 mph in about 6.2–6.6 s) make it more engaging than most small luxury crossovers, though the dual-clutch quirks dull the character. The AMG GLA 45 is a genuine hot hatch on stilts.
10Value & Market PositionOne of the GLA's strongest categories.1.62D
The 2019 GLA 250 comes with an 8-in COMAND-era screen, a rear camera and a power liftgate. Heated seats, smartphone integration, blind-spot assist, adaptive cruise and the panoramic roof are optional, and it has no MBUX. That is sparser than the BMW X1, the redesigned 2019 Audi Q3 and the Volvo XC40, which carry newer interfaces and more driver aids as standard.
At $34,945–$36,945 delivered, the GLA 250 undercuts the X1 and Q3 on sticker price, but matching their equipment costs options, and its rear seat, cargo hold and dated cabin trail them. The 375-hp AMG GLA 45 adds a performance-per-dollar story at the top of the range.
The 2019 US lineup is the GLA 250 in FWD or 4MATIC plus the AMG GLA 45 4MATIC, with option packages layered on top. That is a reasonable spread from entry to performance, but there is no mid-level engine.
Late in its life cycle, the X156 GLA was a steady but declining seller in a growing segment. Its volume trailed the X1, and from 2020 the new GLB drew showroom traffic away from it.
The three-pointed star is one of the strongest luxury badges in the US and the GLA's main draw over roomier rivals.
The aging 2019 GLA 250 was commonly discounted, with Mercedes-Benz Financial lease specials and subvented APR offers in a pre-pandemic market with ample inventory.
MY2019 is the fifth US year of the first-generation X156, which launched in 2015 and was lightly updated for 2018. The redesigned H247 was revealed in December 2019, so a 2019 buyer got an aging design with replacement close.
Reviewers liked the badge, the punchy 2.0T and the AMG GLA 45, but consistently marked the GLA down for a stiff ride, a cramped rear seat, poor rear visibility, a dated interior and a hesitant DCT. It ranked in the lower half of subcompact luxury SUV lists and won no major awards.