The verdict
A mixed-report full-size luxury suv, strong on value and held back by ownership.
The 2021 GLS 450 is about as close to an S-Class with three rows as you can get. It has a plush AIRMATIC ride, a whisper-quiet cabin, 41.9 inches of second-row legroom and a third row adults can actually use, plus a silky 362-hp mild-hybrid inline-six that will tow 7,700 lbs. The trade-off is cost. It started at $77,050, keeps only about 47% of its value after five years, averages 21 MPG on premium fuel, and its 4-year/50,000-mile warranty has now run out. It was never crash-tested by NHTSA or IIHS, and twelve recalls cover this early-generation model year, so buy one with a full service history and a budget for repairs.
Jump to scoresStrengths
- Limousine-smooth, hushed ride
- Flagship-grade cabin and badge
- Rear seats adults actually want to sit in
What holds it back
- Very expensive to own
- Thirsty, and premium fuel only
- Thin warranty, costly repairs
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3.08B
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Cadillac EscaladeFull-Size Luxury SUVBetter at: Cargo spaceFar more cargo room, Super Cruise hands-free highway driving, and stronger resale for buyers who plan to keep it.
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Lincoln NavigatorFull-Size Luxury SUVBetter at: Standard contentIncludes much more standard equipment and hands-free BlueCruise instead of making you option your way to a comparable spec.
CompareHow it's evolved
10 scored model years · 2017–2026
Subject scores by year
Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.
| Year | Performance | Efficiency | Safety | Space | Cost | Reliability | Tech | Use-case | Driving | Value |
|---|---|---|---|---|---|---|---|---|---|---|
| 2026 | 72 | 40 | 71 | 75 | 10 | 69 | 85 | 73 | 71 | 76 |
| 2025 | 72 | 35 | 62 | 73 | 10 | 67 | 81 | 69 | 70 | 74 |
| 2024 | 72 | 35 | 62 | 73 | 10 | 63 | 80 | 69 | 70 | 75 |
| 2023 | 71 | 30 | 56 | 72 | 10 | 62 | 77 | 68 | 69 | 73 |
| 2022 | 71 | 31 | 54 | 72 | 10 | 59 | 74 | 67 | 69 | 72 |
| 2021 | 71 | 35 | 54 | 71 | 10 | 58 | 74 | 67 | 69 | 74 |
| 2020 | 70 | 34 | 54 | 71 | 10 | 55 | 73 | 66 | 71 | 73 |
| 2019 | 69 | 25 | 48 | 69 | 10 | 66 | 40 | 57 | 60 | 63 |
| 2018 | 68 | 29 | 48 | 69 | 10 | 65 | 39 | 57 | 60 | 65 |
| 2017 | 68 | 29 | 48 | 69 | 10 | 62 | 38 | 57 | 60 | 66 |
Compare two years
Best fit & conditions
Higher scores mean a better fit for that use case. Learn more about use-case fit →
Subject profile
Academic Probation · NHTSA safety recalls
Mar 15, 2024Electrical system: wiringA 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.
Risk
An overheated ground connection can increase the risk of a fire.
Remedy
Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.
NHTSA campaign 24V207000 ↗Manufacturer no. 2024040002116,020 vehicles potentially affected (all models in the campaign)Owners notified May 3, 2024Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63, AMG GLS63 4MATIC+, GLS 450, GLS 450 4MATIC, GLS 580 4MATIC, GLS450, GLS580Feb 16, 2024Power train: automatic transmission: control module: softwareThe transmission may not fully downshift in certain conditions, causing the engine to stall.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
Risk
An engine stall increases the risk of a crash.
Remedy
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 24V118000 ↗105,071 vehicles potentially affected (all models in the campaign)Owners notified Mar 29, 2024Filed by Mercedes-Benz USA, LLCFiled as GLS 450, GLS 450 4MATIC, GLS450Jun 26, 2023Fuel system, gasoline: delivery: fuel pumpPlease refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
NHTSA campaign 23V445000 ↗Manufacturer no. 2023070012143,551 vehicles potentially affected (all models in the campaign)Owners notified Sep 29, 2023Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63, AMG GLS63 4MATIC+, GLS 450 4MATIC, GLS 580 4MATIC, GLS450, GLS580Mar 17, 2023Visibility: defroster/defogger/hvac systemThe air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Risk
Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
Remedy
Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.
NHTSA campaign 23V177000 ↗Manufacturer no. 2023030014 & 1561,450 vehicles potentially affected (all models in the campaign)Owners notified Apr 28, 2023Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63, GLS 450, GLS 580 4MATIC, GLS450, GLS580, MAYBACH GLS600Sep 30, 2022Seats: mid/rear assemblyDue to a manufacturing error, the locks on the third-row seatbacks may fail in the event of a crash.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLS63, 2020-2022 GLS450 and GLS580 vehicles. Due to a manufacturing error, the locks on the third-row seatbacks may fail in the event of a crash.
Risk
A seat with a seatback lock failure may not properly restrain occupants, increasing the risk of injury during a crash.
Remedy
Dealers will inspect and replace the third-row seatback, as necessary, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100011.
NHTSA campaign 22V732000 ↗Manufacturer no. 202210001159,574 vehicles potentially affected (all models in the campaign)Owners notified Nov 18, 2022Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63, GLS 450, GLS 450 4MATIC, GLS 580 4MATIC, GLS450, GLS580Sep 12, 2022Structure: bodyDue to a manufacturing error, the rear door window trim bars may detach.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.
Risk
Detached trim bars may cause a road hazard and increase the risk of a crash or injury.
Remedy
Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090010.
NHTSA campaign 22V680000 ↗Manufacturer no. 2022090010161,000 vehicles potentially affected (all models in the campaign)Owners notified Nov 1, 2022Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63, GLS 450, GLS 450 4MATIC, GLS 580 4MATIC, GLS450, GLS580, MAYBACH GLS600May 20, 2022Communication: auto crash notification · Electrical system: softwarePlease refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
NHTSA campaign 22V365000 ↗Manufacturer no. See Recall Schedule242,722 vehicles potentially affected (all models in the campaign)Owners notified Jul 8, 2022Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63, GLS 450, GLS 450 4MATIC, GLS 550, GLS 580 4MATIC, GLS450, GLS580Apr 8, 2022Electrical system: wiring: interior/under dashA ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable to overheat.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable to overheat.
Risk
An overheated electrical cable can increase the risk of a fire.
Remedy
Dealers will inspect and tighten the ground cable bolt, as necessary, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040017.
NHTSA campaign 22V231000 ↗Manufacturer no. 202204001721,306 vehicles potentially affected (all models in the campaign)Owners notified Jul 8, 2022Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63, GLS 450, GLS 450 4MATIC, GLS 580 4MATIC, GLS450, GLS580, MAYBACH GLS600Oct 22, 2021Visibility: glass, side/rearThe rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.
Risk
Detached rear glass can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the rear window, free of charge. Owner notification letters were mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 21V832000 ↗Manufacturer no. 202111000723 vehicles potentially affected (all models in the campaign)Owners notified Dec 8, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63S, GLS450, GLS580May 14, 2021Back over prevention: sensing system: camera · Electrical system: softwarePlease refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
NHTSA campaign 21V354000 ↗Manufacturer no. 2021050012343,191 vehicles potentially affected (all models in the campaign)Owners notified Jun 28, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63, GLS 450, GLS 580 4MATIC, GLS450, GLS580, MAYBACH GLS600Feb 5, 2021Communication: auto crash notification · Electrical system: softwarePlease refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign 21V058000 ↗Manufacturer no. 20210200251,292,258 vehicles potentially affected (all models in the campaign)Owners notified Mar 12, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63, GLS 450, GLS 550, GLS 580 4MATIC, GLS450, GLS550, GLS580Feb 14, 2020Electrical system: instrument cluster/panelThe instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Risk
If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.
NHTSA campaign 20V089000 ↗Manufacturer no. 20200300192,101 vehicles potentially affected (all models in the campaign)Owners notified Mar 31, 2020Filed by Mercedes-Benz USA, LLC.Filed as AMG GLS63, GLS 580 4MATIC, GLS450, GLS580, MAYBACH GLS600
29 recalls on other model years of the GLS (2017–2018, 2020, 2022–2023, 2025–2026)
May 29, 2026Seat belts: rear/other: buckle assemblyThe bolts for the rear seat belts may not be tightened properly.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 AMG GLS 63 4MATIC+, AMG GLE 63 S 4MATIC+ COUPE, AMG GLE 63 S 4MATIC+, AMG GLE 53 4MATIC+ COUPE, AMG GLE 53 4MATIC+, GLE 450 4MATIC COUPE, GLE 350 4MATIC, Maybach GLS 600 4MATIC, GLS 580 4MATIC, GLS 450 4MATIC, GLE 580 4MATIC, GLE 450E 4MATIC, GLE 450 4MATIC, and GLE 350 vehicles. The bolts for the rear seat belts may not be tightened properly.
Risk
A loose seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will tighten the rear seat belt bolts and replace any missing bolts, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 5, 2026.
NHTSA campaign 26V353000 ↗203 vehicles potentially affected (all models in the campaign)Owners notified Jul 17, 2026Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63 4MATIC+, GLS 450 4MATIC, GLS 580 4MATICMar 27, 2026Air bags: passenger side frontal: cushionThe passenger air bag fabric may have been manufactured incorrectly, which can cause the air bag not to deploy as intended.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE 450 4MATIC, GLE 350, GLE 580 4MATIC, GLS 580 4MATIC, GLE 450 E 4MATIC, AMG GLE53 4MATIC, AMG GLS63 4MATIC, AMG GLE63 S 4MATIC, GLS 450 4MATIC, and GLS 600 4MATIC vehicles. The passenger air bag fabric may have been manufactured incorrectly, which can cause the air bag not to deploy as intended.
Risk
Air bags that do not deploy as intended during a crash increase the risk of injury.
Remedy
Dealers will replace the passenger air bag module, free of charge. Owner notification letters were mailed June 12, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 3, 2026.
NHTSA campaign 26V199000 ↗932 vehicles potentially affected (all models in the campaign)Owners notified Jun 12, 2026Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63 4MATIC, GLS 450 4MATIC, GLS 580 4MATICMay 30, 2025Visibility: rearview mirrors/devices: interiorThe multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 350 4MATIC, 2025 GLE 450e 4MATIC, GLE 450 4MATIC Coupe, GLE 450 4MATIC, GLS 450 4MATIC, Maybach GLS 600 4MATIC, AMG GLE 53 4MATIC, AMG GLE 53 4MATIC Coupe, AMG GLE 63 S 4MATIC Coupe, and AMG GLS 63 4MATIC vehicles. The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach.
Risk
A detached mirror can reduce visibility for the driver. A detached camera can cause a loss of certain driving assistance systems, such as Active Lane Keeping Assist and Active Brake Assist. Either of these situations can increase the risk of a crash.
Remedy
Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025060001.
NHTSA campaign 25V325000 ↗Manufacturer no. 202506000126 vehicles potentially affected (all models in the campaign)Owners notified Jun 27, 2025Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63 4MATIC+, GLS 450 4MATICDec 21, 2023Fuel system, gasoline: delivery: fuel pumpPlease refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
NHTSA campaign 23V880000 ↗79,676 vehicles potentially affected (all models in the campaign)Owners notified Feb 23, 2024Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63, AMG GLS63 4MATIC+, GLS 450 4MATIC, GLS 580 4MATICNov 1, 2023Visibility: sun/moon roof assemblyDue to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."
Risk
A sunroof that closes unexpectedly can increase the risk of injury.
Remedy
Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.
NHTSA campaign 23V733000 ↗Manufacturer no. 20231100078 vehicles potentially affected (all models in the campaign)Owners notified Dec 15, 2023Filed by Mercedes-Benz USA, LLCFiled as GLS 580 4MATICMar 17, 2023Structure: bodyThe rear door window trim bars may detach from the vehicle while driving.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 GLE350, GLE450, GLE580, GLS450, GLS580, Maybach GLS600, AMG GLE53, AMG GLE63 S, and AMG GLS63 vehicles. The rear door window trim bars may detach from the vehicle while driving.
Risk
Detached trim bars may cause a road hazard and increase the risk of a crash or injury.
Remedy
Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous recall number 22V-680. MBUSA's number for this recall is 2023040011.
NHTSA campaign 23V178000 ↗Manufacturer no. 202304001170,225 vehicles potentially affected (all models in the campaign)Owners notified May 5, 2023Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63, AMG GLS63 4MATIC+, GLS 450 4MATIC, GLS 580 4MATICDec 16, 2022Steering: critical fastenersThe steering coupling locking screw may loosen and possibly detach from the steering gear, resulting in a loss of steering control.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350, GLE450, 2022 AMG GLE53, AMG GLE63, and GLS450 vehicles. The steering coupling locking screw may loosen and possibly detach from the steering gear, resulting in a loss of steering control.
Risk
A loss of steering control can increase the risk of a crash.
Remedy
Dealers will replace the steering coupling locking screw, free of charge. Owner notification letters were mailed January 27, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022120016.
NHTSA campaign 22V936000 ↗Manufacturer no. 202212001669 vehicles potentially affected (all models in the campaign)Owners notified Jan 27, 2023Filed by Mercedes-Benz USA, LLCFiled as GLS 450 4MATICJul 1, 2022Air bags: frontalThe front air bag wiring harness may be routed incorrectly, which can cause the air bag not to deploy properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Defect
Mercedes-Benz, LLC (MBUSA) is recalling certain 2020 Mercedes-Benz GLS 450 and GLS 580 vehicles. The front air bag wiring harness may be routed incorrectly, which can cause the air bag not to deploy properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
An air bag that does not deploy properly can increase the risk of injury in the event of a crash.
Remedy
Dealers will correct the wiring harness routing, free of charge. Owners notification letters were mailed August 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022070006.
NHTSA campaign 22V466000 ↗Manufacturer no. 202207000681 vehicles potentially affected (all models in the campaign)Owners notified Aug 22, 2022Filed by Mercedes-Benz USA, LLCFiled as GLS 450, GLS 580 4MATICApr 8, 2022Back over prevention: display functionPlease refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
NHTSA campaign 22V232000 ↗Manufacturer no. 2022060007126,443 vehicles potentially affected (all models in the campaign)Owners notified Jul 15, 2022Filed by Mercedes-Benz USA, LLCFiled as GLS 450Dec 13, 2021Fuel system, gasoline: fuel injection system: fuel rail · Fuel system, gasoline: fuel injection system: injectorsDuring the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Risk
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy
Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
NHTSA campaign 21V961000 ↗Manufacturer no. 2022030003139 vehicles potentially affected (all models in the campaign)Owners notified Apr 22, 2022Filed by Mercedes-Benz USA, LLCFiled as GLS 450, GLS 580 4MATICOct 18, 2021SeatsThe seats may have been assembled incorrectly.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly.
Risk
Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will inspect and repair the seats, as necessary, free of charge. Owner notification letters are expected to be mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021110010.
NHTSA campaign 21V818000 ↗Manufacturer no. 202111001027 vehicles potentially affected (all models in the campaign)Owners notified Dec 8, 2021Filed by Mercedes-Benz USA, LLCFiled as GLS 450, GLS 580 4MATICOct 1, 2021Air bags: air bag/restraint control module · Air bags: frontalThe air bag control unit software may be programmed incorrectly, which can cause the driver's air bag to deploy improperly.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 580 vehicles. The air bag control unit software may be programmed incorrectly, which can cause the driver's air bag to deploy improperly.
Risk
An air bag that does not deploy properly during a crash can increase the risk of injury.
Remedy
Dealers will replace the air bag control unit, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 21V771000 ↗Manufacturer no. 20211000013 vehicles potentially affected (all models in the campaign)Owners notified Oct 29, 2021Filed by Mercedes-Benz USA, LLCFiled as GLS 580 4MATICApr 23, 2021Equipment: appliance: air conditionerThe air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Risk
Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
Remedy
Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040024.
NHTSA campaign 21V288000 ↗Manufacturer no. 20210400246,331 vehicles potentially affected (all models in the campaign)Owners notified Jun 4, 2021Filed by Mercedes-Benz USA, LLCFiled as GLS 450, GLS 580 4MATICFeb 12, 2021Communication · Communication: auto crash notificationOn June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Risk
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
NHTSA campaign 21V072000 ↗Manufacturer no. 202103000567 vehicles potentially affected (all models in the campaign)Owners notified Mar 31, 2021Filed by Mercedes-Benz USA, LLCFiled as GLS450Feb 12, 2021Electronic stability control (esc): control module: softwareDuring certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Risk
If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030004.
NHTSA campaign 21V071000 ↗Manufacturer no. 202103000441,838 vehicles potentially affected (all models in the campaign)Owners notified Mar 31, 2021Filed by Mercedes-Benz USA, LLCFiled as GLS 450, GLS 580 4MATICFeb 5, 2021Structure: interior panels: dashboardThe dashboard surface may not be properly secured to the base material.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 450, GLE 350, GLE 450, and 2021 AMG GLE53 vehicles. The dashboard surface may not be properly secured to the base material.
Risk
In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the dashboard, free of charge. The recall began April 16, 2021. Owners may contact MBUSA customer serviced at 1-800-367-6372. MBUSA's number for this recall is 2021030003.
NHTSA campaign 21V057000 ↗Manufacturer no. 20210300038 vehicles potentially affected (all models in the campaign)Owners notified Apr 16, 2021Filed by Mercedes-Benz USA, LLCFiled as GLS 450Oct 9, 2020Electrical system: wiring · Exterior lighting: headlights · Steering: electric power assist system · Visibility: windshield wiper/washer: motorThe star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor, and/or the left headlight.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor, and/or the left headlight.
Risk
If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.
Remedy
MBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall began November 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100015/6.
NHTSA campaign 20V626000 ↗Manufacturer no. 2020100015/612,799 vehicles potentially affected (all models in the campaign)Owners notified Nov 13, 2020Filed by Mercedes-Benz USA, LLC.Filed as GLS 450, GLS 580 4MATICJun 5, 2020Suspension: front: shock absorber · Suspension: rear: shock absorberThe sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE450, GLS450, and GLS580 vehicles. The sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.
Risk
Premature wear of the front struts and rear shock absorbers can affect vehicle handling and control, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090001.
NHTSA campaign 20V329000 ↗Manufacturer no. 202009000138 vehicles potentially affected (all models in the campaign)Owners notified Oct 20, 2020Filed by Mercedes-Benz USA, LLC.Filed as GLS 450, GLS 580 4MATICMar 20, 2020Structure: frame and membersThe seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.
Risk
If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060013.
NHTSA campaign 20V172000 ↗Manufacturer no. 2020060013224 vehicles potentially affected (all models in the campaign)Owners notified Jul 17, 2020Filed by Mercedes-Benz USA, LLC.Filed as GLS 450Nov 1, 2019CommunicationFor a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA campaign 19V787000 ↗Manufacturer no. 201912000824,226 vehicles potentially affected (all models in the campaign)Owners notified Dec 23, 2019Filed by Mercedes-Benz USA, LLC.Filed as AMG GLS63, GLS450, GLS550Oct 4, 2019Structure: body: door: hinge and attachmentsThe rear door window trim may detach.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.
Risk
The detached trim can become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.
NHTSA campaign 19V709000 ↗Manufacturer no. 201910001113,799 vehicles potentially affected (all models in the campaign)Owners notified Nov 8, 2019Filed by Mercedes-Benz USA, LLC.Filed as GLS 580 4MATIC, GLS450Aug 12, 2019Equipment: appliance: air conditionerThe air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLS450 4MATIC, and GLE450 4MATIC vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.
Risk
If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. These features increase the risk of an injury or crash.
Remedy
MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080005.
NHTSA campaign 19V587000 ↗Manufacturer no. 201908000518,392 vehicles potentially affected (all models in the campaign)Owners notified Sep 6, 2019Filed by Mercedes-Benz USA, LLC.Filed as GLS 450Aug 16, 2018Service brakes, hydraulicThe rear brake caliper pistons on these vehicles may not have been correctly coated, causing gas to become temporarily released into the rear brake hydraulic circuit, reducing braking performance.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz GLE350 4Matic, GLE350, GLS450 4Matic, GLS550 4matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, and GLS63 AMG 4Matic vehicles. The rear brake caliper pistons on these vehicles may not have been correctly coated, causing gas to become temporarily released into the rear brake hydraulic circuit, reducing braking performance.
Risk
Reduced braking performance can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will bleed the rear axle brake system, free of charge. The recall began September 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080013.
NHTSA campaign 18V539000 ↗Manufacturer no. 20180800139,044 vehicles potentially affected (all models in the campaign)Owners notified Sep 14, 2018Filed by Mercedes-Benz USA, LLC.Filed as AMG GLS63, GLS 450, GLS 550Apr 27, 2018Suspension: frontIn certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
Risk
The leaking oil in the presence of an ignition source can increase the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.
NHTSA campaign 18V272000 ↗Manufacturer no. 20180700159,725 vehicles potentially affected (all models in the campaign)Owners notified Aug 30, 2018Filed by Mercedes-Benz USA, LLC.Filed as AMG GLS63, GLS350D, GLS450, GLS550Dec 18, 2017Latches/locks/linkages: doors: latchThe rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Risk
If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
NHTSA campaign 17V816000 ↗Manufacturer no. 20180100098,700 vehicles potentially affected (all models in the campaign)Owners notified Mar 9, 2018Filed by Mercedes-Benz USA, LLC.Filed as AMG GLS63, GLS 550, GLS450, GLS550Oct 17, 2017Air bags: frontal: passenger side: inflator module · Visibility: windshieldThese vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger's frontal air bag in the event of a crash.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE300d 4Matic, GLE400 4Matic, GLE350 4Matic, GLE63 AMG, GLE63 AMG Coupe, GLE63S AMG and GLE63S AMG Coupe, and 2017 GLS450 4Matic, GLE550 4Matic, and GLE63 AMG 4Matic vehicles. These vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger's frontal air bag in the event of a crash.
Risk
If the passenger's frontal air bag does not function as designed in the event of a crash, the front seat passenger has an increased risk of injury.
Remedy
MBUSA will notify owners, and dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, free of charge. Interim owner letters will be mailed in December 2017. Owners will receive a second notice when the remedy is available in late January 2018. MBUSA's number for this recall is 2018020002. Owners may contact MBUSA customer service at 1-877-496-3691.
NHTSA campaign 17V655000 ↗Manufacturer no. 20180200023,620 vehicles potentially affected (all models in the campaign)Owners notified Feb 26, 2018Filed by Mercedes-Benz USA, LLC.Filed as GLS450Apr 11, 2017Steering: electric power assist systemThe affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
Risk
If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V241000 ↗Manufacturer no. 201705001358,323 vehicles potentially affected (all models in the campaign)Owners notified Sep 29, 2017Filed by Mercedes-Benz USA, LLC.Filed as AMG GLS63Feb 8, 2017Latches/locks/linkagesIn certain types of crash events, the center console may unlatch, allowing the objects within to fly around the cabin. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE 400 4Matic, GLE 350 4Matic, GLE 350, GLE 550E 4Matic, GLE 63 AMG, GLE 63S AMG, GLE 43 AMG 4Matic Coupe, GLE 63S AMG 4Matic Coupe, GLS 450 4Matic, GLS 550 4Matic, and GLS 63 AMG 4Matic vehicles. In certain types of crash events, the center console may unlatch, allowing the objects within to fly around the cabin. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Risk
In the event of a crash, if objects are not secured within the center console, they may strike the vehicle occupants, increasing their risk of injury.
Remedy
MBUSA will notify owners, and dealers will modify the center console so that it remains latched in a crash, free of charge. The recall is expected to begin in early March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V077000 ↗5,882 vehicles potentially affected (all models in the campaign)Owners notified Mar 10, 2017Filed by Mercedes-Benz USA, LLC.Filed as AMG GLS63, GLS450, GLS550Dec 15, 2016Air bags: frontal · Air bags: sensor: occupant classificationThe front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.
Risk
If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.
Remedy
MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 16V903000 ↗Manufacturer no. 201612000447,799 vehicles potentially affected (all models in the campaign)Owners notified Jan 18, 2017Filed by Mercedes-Benz USA, LLC.Filed as AMG GLS63
Source: NHTSA Office of Defects Investigation recall database, model years 2017–2026. Recalls are listed by model year as the manufacturer filed them; whether a specific car is affected depends on its VIN — check a VIN at nhtsa.gov ↗. NHTSA model names matched to this page: AMG GLS63, AMG GLS63 4MATIC, AMG GLS63 4MATIC+, AMG GLS63S, GLS 450, GLS 450 4MATIC, GLS 550, GLS 580 4MATIC, GLS350D, GLS450, GLS550, GLS580, MAYBACH GLS600.
Detailed scoring by subject
1Performance & PowertrainGrades above the middle of the scale.2.83B-
2021 is the second US model year of the X167 generation (launched 2020) and largely a carry-over. The volume GLS 450's 3.0L turbo inline-six with 48V EQ Boost makes 362 hp, and the V8 GLS 580, AMG GLS 63 and Maybach GLS 600 add more power above it.
The GLS 450's turbo I6 makes 369 lb-ft, and EQ Boost adds up to 184 lb-ft for short bursts. The V8 trims make far more.
Mercedes quotes 5.9 s for the GLS 450, and MotorWeek's instrumented 5.3 s shows that figure is conservative. Either is quick for a roughly 5,600-lb three-row SUV.
Reviewers describe the turbo I6 with integrated starter-generator as silky. EQ Boost fills in low-rpm response and engine stop-start is nearly imperceptible.
The 9G-TRONIC nine-speed shifts smoothly and picks gears sensibly, with occasional part-throttle kickdown hesitation at low speed.
Rated to tow 7,700 lbs when properly equipped. That is strong for a unibody luxury three-row, though below the body-on-frame Escalade and Navigator ratings.
4MATIC all-wheel drive is standard on every 2021 GLS, paired with Dynamic Select drive modes and AIRMATIC air suspension. An optional off-road package adds off-road programs and underbody protection.
AIRMATIC can raise ride height and the off-road package adds terrain programs and protection, so light trails are fine. There is no low range or locker, so it is no match for a Range Rover or LX off-road.
There are four distinct gas powertrains (I6 mild-hybrid 450, V8 mild-hybrid 580, AMG GLS 63, and the Maybach GLS 600 new for 2021), all with 48V assist. The US gets no diesel, PHEV or EV GLS.
2Efficiency & RangeOne of the GLS's weakest categories.0.32F
The 48V mild-hybrid I6 GLS 450 is EPA-rated at 21 MPG combined for 2021. The V8 trims are lower.
EPA city rating of 20 MPG for the volume trim.
EPA highway rating of 24 MPG for the volume trim.
EPA does not publish a range for gas vehicles, so this is derived as EPA combined 21 MPG × the 23.8-gallon (90 L) tank. That is a long range for the class.
EPA's annual fuel cost estimate for the GLS 450 is high, driven by modest economy and the premium-fuel requirement.
Every 2021 GLS requires premium unleaded; there is no regular-fuel or flex-fuel option.
3SafetyOne of the GLS's weakest categories.1.65D
NHTSA has an entry for the 2021 GLS-Class SUV 4WD, but its overall, frontal, side and rollover ratings all read 'Not Rated'. Under the framework that is value 0 (never rated).
IIHS has never crash-tested the X167 GLS, so there is no TSP/TSP+ award and no individual crashworthiness result for 2021. It shares the MHA platform with the GLE and has no known structural concerns, but with no published results it cannot score higher.
On the 2021 GLS 450, Active Brake Assist (forward collision warning with AEB and pedestrian detection), passive Blind Spot Assist and PRE-SAFE are standard. DISTRONIC adaptive cruise, Active Steering Assist, lane keeping and the active blind-spot and lane-change functions come only in the optional Driver Assistance Package (about $1,950), and NHTSA lists lane departure warning as not standard.
IIHS has published no front crash prevention result for the GLS. The standard Active Brake Assist with pedestrian detection uses the same hardware family as the GLE and other current Mercedes models, which have rated well, so this score is inferred from them.
Blind Spot Assist, including an exit warning for opening doors, is standard. The active version, which brakes one side of the car to stop a lane change, and the cross-traffic braking functions come with the optional Driver Assistance Package.
NHTSA lists lane departure warning as not standard on the 2021 GLS. Active Lane Keeping Assist and Active Steering Assist come in the optional Driver Assistance Package. When fitted, reviewers rate the centering as smooth on well-marked highways.
The optional DISTRONIC Active Distance Assist covers the full speed range with Active Stop-and-Go Assist and route-based speed adaptation, and it ranks among the more refined systems in the class. It is not standard in 2021, so a base GLS 450 can be bought without adaptive cruise, which holds the score down.
The 2021 GLS has no hands-free highway driving: Active Steering Assist requires hands on the wheel. Mercedes' DRIVE PILOT came later and only on the S-Class and EQS sedan. The 2021 Escalade offers Super Cruise.
LED headlights are standard on the 2021 GLS and MULTIBEAM LED adaptive lighting is optional. IIHS has not rated the GLS headlights, so the score stays below the Good-rated band.
The high seating position and large glass give good forward and side sightlines. Thick D-pillars and the third-row headrests create rear blind zones. The surround-view camera that compensates for them is optional on the 2021 GLS 450 and became standard only for 2024.
The second row has two full LATCH positions, there are top tethers in the third row, and the wide rear doors help with installation. The lower anchors sit somewhat deep in the seat bight, and IIHS has not published a LATCH rating for this model.
4Space & ComfortOne of the GLS's strongest categories.2.84B-
The 2021 GLS 450 seats seven in three rows as standard. Optional second-row captain's chairs drop that to six.
Front headroom is adequate for the class but not generous. The X167 body did not change between 2020 and 2023.
At about 40.3 in, front legroom is short for a full-size SUV, though reviewers rarely complain about it.
Second-row headroom is generous.
Second-row legroom is limousine-like thanks to the 123.4-in wheelbase, which grew 2.3 in for this generation.
The third row fits adults for real trips, with about 39 in of headroom and 35 in of legroom, and the power-folding seats make access easier. It is still tighter than an extended Escalade or Navigator.
Cargo space behind the second row trails the body-on-frame full-size rivals.
Maximum cargo is competitive but below an extended Escalade or Navigator.
Everyday storage is competitive, with power-folding rear rows that operate from cargo-area buttons and an inductive charging pad. There is no standout storage innovation.
The front seats are highly adjustable and the second row is plush. Reviewers praise the long-haul comfort. Ventilation and massage were optional on the 2021 GLS 450; ventilation became standard only for 2022.
Standard AIRMATIC air suspension gives a plush, controlled ride that is among the best in the class. Reviewers call it the S-Class of SUVs.
The cabin is very quiet at highway speeds. Acoustic side glass is an extra-cost option.
Heated front seats and multi-zone climate are standard. Ventilated front seats and four-zone climate became standard only for 2022, so on the 2021 GLS 450 they, along with five-zone climate, massage, heated armrests and heated/ventilated rear seats, are options.
5Cost of OwnershipThe GLS's lowest-graded category.0.00F
The 2021 GLS 450 4MATIC starts at $76,000 plus $1,050 destination. That is far above the $65,000 SUV band ceiling, so it scores 0.
The GLS 450 is the volume trim. Dealer stock typically carried popular comfort and driver-assist packages plus metallic paint, which puts a delivered price in the low-$80k range, well above the $68,000 band ceiling.
CarEdge puts GLS 450 maintenance alone near $5,000 over five years, and KBB-attributed maintenance-plus-repair figures run near $8,700. About $9,000 is a fair figure for an AIRMATIC-equipped, dealer-serviced mild-hybrid SUV with no included scheduled maintenance.
CarEdge's model-wide projection is about 49% retained after five years on a typically equipped GLS 450, and the 2020 model sits near 49% today. The 2021 tracks somewhat better on CarEdge's used-market table because it was bought during the inventory-shortage era, but about 47% still marks it as a steep depreciator, typical of a German flagship SUV with heavy lease volume.
Mercedes-Benz's New Vehicle Limited Warranty runs 4 years or 50,000 miles. That is standard for German luxury brands and behind Genesis and Lincoln.
Mercedes-Benz offers no separate, longer powertrain warranty. The drivetrain is covered only by the 4-year/50,000-mile basic warranty, which is below the 5-year band floor.
The 2021 GLS includes no complimentary scheduled maintenance; prepaid plans are sold separately. Included perks are 24/7 Roadside Assistance for the warranty period and a Mercedes me connect trial, which is thin for a $77k+ SUV and level with the BMW X7.
$83,000 volume-trim price minus its estimated resale value after 5 years (47% retained, or about $39,010) leaves about $43,990 in depreciation. Add the projected $9,000 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $52,990 in total.
6Reliability & QualityMid-pack among this car's ten categories.1.92C-
The 2021 GLS is the second model year of the X167 generation, which launched for 2020, and an early-build year carries early-build risk. J.D. Power's quality score is only average, and Consumer Reports rates this generation below average for predicted reliability. Owners most often report problems with MBUX electronics, the air suspension and the 48V EQ Boost system.
In the J.D. Power Vehicle Dependability Study (VDS) and in Consumer Reports' brand rankings, Mercedes-Benz places mid-pack to lower-mid. It ranks ahead of Land Rover, but behind Lexus, Lincoln and usually BMW.
Twelve NHTSA campaigns cover the 2021 GLS, more than the 10 for 2022. Several are serious: two recalls for 48V ground connections that can overheat (fire risk), a fuel pump that can fail and cut drive power, transmission software that can stall the GLS 450, third-row seatback locks that can fail in a crash, and failures of the rear-view camera and defroster. That record of repeated powertrain, fire-risk and safety-system campaigns falls in the major-recall band.
The volume GLS 450 4MATIC uses the M256 3.0L turbo inline-six with the EQ Boost 48V integrated starter-generator, paired with the 9G-Tronic automatic. The engine and transmission are used widely across the lineup. MY2021, though, is covered by recalls for the fuel pump, the transmission software and, twice, the 48V ground, so this powertrain has a mixed history.
As Mercedes' flagship SUV, the GLS has one of the richest cabins in its class: open-pore wood, metal trim, available Nappa leather and soft-touch surfaces in all three rows. Reviewers rank its materials alongside the Range Rover's and ahead of the Escalade's.
The GLS is built at MBUSI in Tuscaloosa, and reviewers report tight panel gaps. Against that, MY2021 has manufacturing-error recalls for rear-door trim bars, third-row seatback locks and rear-window bonding, and owners report scattered electronic glitches in this early production run.
Mercedes-Benz has one of the densest luxury dealer networks in the US, with roughly 380 dealers and mature service operations. Its service-satisfaction results are competitive within the luxury segment.
Parts are easy to get through the dealer network, but Mercedes repair costs are among the highest in the industry. The air suspension, 48V ISG and MBUX electronics are especially expensive to fix. A 2021 GLS is well past its 4-year/50,000-mile factory warranty, so owners pay for those repairs themselves.
7Technology & InfotainmentOne of the GLS's strongest categories.2.99B-
The 12.3-in widescreen MBUX touchscreen is mid-pack for the class.
First-generation MBUX is quick and feature-rich, but juggling the touchscreen, console touchpad, touch-sensitive wheel pads and voice gives it a steep learning curve.
Apple CarPlay and Android Auto are standard on every trim, but no 2021 source confirms a wireless connection, and owner guides describe X167 cars delivered with USB-only CarPlay.
The natural-language 'Hey Mercedes' assistant is among the better native systems, and MBUX navigation is standard with augmented-reality guidance available.
A Burmester surround system is standard, and the 26-speaker Burmester High-End 3D system is optional.
A crisp, configurable 12.3-in digital cluster is standard.
Mercedes me connect delivers over-the-air updates for MBUX software and maps. This generation gets no whole-vehicle feature updates.
The Mercedes me app covers remote start, lock and locate, but services move to a paid subscription after the trial.
USB-C ports cover the rows and front inductive charging is standard, but there is no household AC outlet.
KEYLESS-GO and the hands-free liftgate are widely fitted, and remote start runs through the app. There is no phone-as-key for 2021.
The rear camera and parking sensors are standard. Sources conflict on whether Active Parking Assist with Surround View is standard: the 2021 Quick Reference Guide lists it, but dealer listings show it in a package and a dealer source says surround view became standard only for 2024.
A head-up display is available but optional on the volume GLS 450.
8Use-Case FitMid-pack among this car's ten categories.2.52C+
A roomy second row (42 in of legroom), power-folding seats and large rear doors make family duty easy. Cargo behind the third row is only about 17 cu ft.
Active Brake Assist with pedestrian detection and Blind Spot Assist are standard. Adaptive cruise and active lane-keeping cost about $1,950 extra, and the 2021 GLS has no NHTSA or IIHS crash ratings.
The quiet, plush cabin and limousine-like second row are excellent on long trips. Rear climate zones and ventilation are extra-cost on the 2021 GLS 450, and luggage space with every seat in use is modest.
The smooth ride and refined I6 mild-hybrid powertrain help, but the finicky touch controls and the vehicle's size add friction to daily driving.
At 21 MPG combined on premium fuel, the GLS is expensive to commute in.
The footprint is large, with a 123.4-in wheelbase and a turning circle of about 41 ft. Parking sensors help, but surround view may be optional. Reviewers cite its size as a drawback when parking.
A 7,700-lb tow rating with the hitch and a torquey I6 handle moderate towing.
It is a luxury unibody SUV with complex air suspension and an interior that is not built for wear, so it is not suited to hard work duty.
Work provisions go little beyond the trailer hitch and cargo tie-downs, and there is no AC outlet.
It is a superb highway cruiser with a quiet, plush cabin and about 500 miles of range. Adaptive cruise costs extra on the 2021 GLS 450.
Standard 4MATIC, adjustable AIRMATIC ride height and 7,700-lb towing make it a capable light adventurer. The off-road package is rare.
Power-folding second and third rows and about 85 cu ft of maximum cargo give good flexibility. A hitch and roof rails are available.
9Driving ExperienceMid-pack among this car's ten categories.2.68C+
The GLS is secure and well controlled for its size thanks to AIRMATIC, but it is not engaging. E-Active Body Control is limited to the GLS 580.
The steering is light and precise but offers little feedback.
Reviewers describe strong, easily modulated brakes on the heavy X167. No 2021-specific instrumented stopping distance was found.
The 362-hp turbo I6 with EQ Boost mild-hybrid assist is smooth, and its stop/start is seamless. The 9-speed occasionally hesitates.
The inline-six is refined and well isolated under load.
A 41-ft turning circle is unwieldy, which is typical for an SUV with a 123-in wheelbase.
The commanding, highly adjustable driving position is let down by fiddly touch-sensitive wheel controls and the console touchpad.
It is quick enough (5.3 s to 60 mph in testing) and composed, but it is tuned for comfort rather than enjoyment.
10Value & Market PositionThe GLS's best-graded category.3.00B
The 2021 GLS 450 comes standard with a 362-hp EQ Boost mild-hybrid turbo-six, 4MATIC, AIRMATIC air suspension, dual 12.3-inch MBUX screens, a panoramic roof, power third-row seats and standard active safety. That is competitive for the class, but Burmester audio, the full Driver Assistance Package, massaging seats and rear entertainment remain paid options.
At about $77k delivered, the 2021 GLS 450 undercut the 2022 by roughly $1.9k and sat level with the BMW X7 xDrive40i. Its adult-usable third row and S-Class-grade refinement make that fair, but the Escalade and QX80 offer more space for similar or less money.
The lineup is unusually wide for the segment, with a turbo-six GLS 450, V8 GLS 580, AMG GLS 63 (new for 2021) and Mercedes-Maybach GLS 600, spanning about $77k to $160k+. Deep option and MANUFAKTUR personalization lists back it up.
In its second US model year the X167 GLS sold steadily at roughly 20,000 units a year, despite chip-shortage constraints in the second half of 2021. That kept it behind the Escalade and roughly level with the BMW X7, a well-accepted mid-pack seller in the full-size luxury three-row class.
Marketed as 'the S-Class of SUVs' and backed by the Mercedes-Maybach GLS 600 halo that reached US showrooms for 2021, the GLS sits near the top of the brand's hierarchy. Mercedes-Benz remains one of the strongest luxury automotive brands, though steep depreciation shows the image does not fully carry into resale.
Early in the 2021 model year, MBFS lease and finance offers and modest dealer discounts were still available on the GLS. By mid-2021 the chip shortage had cut inventory and incentives largely disappeared, with luxury SUVs commonly selling at or above sticker, so the buyer benefit was mixed over the year.
2021 is the second model year of the X167 generation, three years ahead of the 2024 mid-cycle facelift. A 2021 buyer gets a near-new platform with MBUX, dual 12.3-inch screens, EQ Boost and available E-Active Body Control.
Reviewers consistently praise the GLS for cabin quality, ride comfort, an adult-usable third row and the smooth six-cylinder, and it split head-to-heads with the BMW X7, winning some and losing others. It has no 10Best or NACTOY award and is rarely the clear pick of the class.
