The verdict
A mixed-report full-size luxury suv, strong on technology and held back by ownership.
The facelifted 2024 GLS is one of the most comfortable three-row SUVs you can buy. It has a cloud-like air-suspension ride, a whisper-quiet cabin, near-limousine second-row legroom (41.9 in) and a third row adults can actually use. It is also very expensive to buy and to keep: about $88,150 to start, 21 MPG on premium fuel, steep depreciation and a below-average Consumer Reports reliability prediction. Buy it for the cabin and the ride, and budget accordingly.
Jump to scoresStrengths
- Ride and quietness that feel like an S-Class
- Flagship cabin materials and tech
- Real room in every row
What holds it back
- Very expensive to buy and service
- Steep depreciation, thin warranty
- Thirsty, and premium fuel only
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CompareHow it's evolved
10 scored model years · 2017–2026
Subject scores by year
Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.
| Year | Performance | Efficiency | Safety | Space | Cost | Reliability | Tech | Use-case | Driving | Value |
|---|---|---|---|---|---|---|---|---|---|---|
| 2026 | 72 | 40 | 71 | 75 | 10 | 69 | 85 | 73 | 71 | 76 |
| 2025 | 72 | 35 | 62 | 73 | 10 | 67 | 81 | 69 | 70 | 74 |
| 2024 | 72 | 35 | 62 | 73 | 10 | 63 | 80 | 69 | 70 | 75 |
| 2023 | 71 | 30 | 56 | 72 | 10 | 62 | 77 | 68 | 69 | 73 |
| 2022 | 71 | 31 | 54 | 72 | 10 | 59 | 74 | 67 | 69 | 72 |
| 2021 | 71 | 35 | 54 | 71 | 10 | 58 | 74 | 67 | 69 | 74 |
| 2020 | 70 | 34 | 54 | 71 | 10 | 55 | 73 | 66 | 71 | 73 |
| 2019 | 69 | 25 | 48 | 69 | 10 | 66 | 40 | 57 | 60 | 63 |
| 2018 | 68 | 29 | 48 | 69 | 10 | 65 | 39 | 57 | 60 | 65 |
| 2017 | 68 | 29 | 48 | 69 | 10 | 62 | 38 | 57 | 60 | 66 |
Compare two years
Best fit & conditions
Higher scores mean a better fit for that use case. Learn more about use-case fit →
Subject profile
Academic Probation · NHTSA safety recalls
No NHTSA safety recall is on record for the 2024 Mercedes-Benz GLS. Other model years of the GLS have 41 — listed below.
41 recalls on other model years of the GLS (2017–2023, 2025–2026)
May 29, 2026Seat belts: rear/other: buckle assemblyThe bolts for the rear seat belts may not be tightened properly.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 AMG GLS 63 4MATIC+, AMG GLE 63 S 4MATIC+ COUPE, AMG GLE 63 S 4MATIC+, AMG GLE 53 4MATIC+ COUPE, AMG GLE 53 4MATIC+, GLE 450 4MATIC COUPE, GLE 350 4MATIC, Maybach GLS 600 4MATIC, GLS 580 4MATIC, GLS 450 4MATIC, GLE 580 4MATIC, GLE 450E 4MATIC, GLE 450 4MATIC, and GLE 350 vehicles. The bolts for the rear seat belts may not be tightened properly.
Risk
A loose seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will tighten the rear seat belt bolts and replace any missing bolts, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 5, 2026.
NHTSA campaign 26V353000 ↗203 vehicles potentially affected (all models in the campaign)Owners notified Jul 17, 2026Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63 4MATIC+, GLS 450 4MATIC, GLS 580 4MATICMar 27, 2026Air bags: passenger side frontal: cushionThe passenger air bag fabric may have been manufactured incorrectly, which can cause the air bag not to deploy as intended.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE 450 4MATIC, GLE 350, GLE 580 4MATIC, GLS 580 4MATIC, GLE 450 E 4MATIC, AMG GLE53 4MATIC, AMG GLS63 4MATIC, AMG GLE63 S 4MATIC, GLS 450 4MATIC, and GLS 600 4MATIC vehicles. The passenger air bag fabric may have been manufactured incorrectly, which can cause the air bag not to deploy as intended.
Risk
Air bags that do not deploy as intended during a crash increase the risk of injury.
Remedy
Dealers will replace the passenger air bag module, free of charge. Owner notification letters were mailed June 12, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 3, 2026.
NHTSA campaign 26V199000 ↗932 vehicles potentially affected (all models in the campaign)Owners notified Jun 12, 2026Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63 4MATIC, GLS 450 4MATIC, GLS 580 4MATICMay 30, 2025Visibility: rearview mirrors/devices: interiorThe multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 350 4MATIC, 2025 GLE 450e 4MATIC, GLE 450 4MATIC Coupe, GLE 450 4MATIC, GLS 450 4MATIC, Maybach GLS 600 4MATIC, AMG GLE 53 4MATIC, AMG GLE 53 4MATIC Coupe, AMG GLE 63 S 4MATIC Coupe, and AMG GLS 63 4MATIC vehicles. The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach.
Risk
A detached mirror can reduce visibility for the driver. A detached camera can cause a loss of certain driving assistance systems, such as Active Lane Keeping Assist and Active Brake Assist. Either of these situations can increase the risk of a crash.
Remedy
Dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025060001.
NHTSA campaign 25V325000 ↗Manufacturer no. 202506000126 vehicles potentially affected (all models in the campaign)Owners notified Jun 27, 2025Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63 4MATIC+, GLS 450 4MATICMar 15, 2024Electrical system: wiringA 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.
Risk
An overheated ground connection can increase the risk of a fire.
Remedy
Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.
NHTSA campaign 24V207000 ↗Manufacturer no. 2024040002116,020 vehicles potentially affected (all models in the campaign)Owners notified May 3, 2024Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63, AMG GLS63 4MATIC+, GLS 450, GLS 450 4MATIC, GLS 580 4MATIC, GLS450, GLS580Feb 16, 2024Power train: automatic transmission: control module: softwareThe transmission may not fully downshift in certain conditions, causing the engine to stall.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
Risk
An engine stall increases the risk of a crash.
Remedy
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 24V118000 ↗105,071 vehicles potentially affected (all models in the campaign)Owners notified Mar 29, 2024Filed by Mercedes-Benz USA, LLCFiled as GLS 450, GLS 450 4MATIC, GLS450Dec 21, 2023Fuel system, gasoline: delivery: fuel pumpPlease refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
NHTSA campaign 23V880000 ↗79,676 vehicles potentially affected (all models in the campaign)Owners notified Feb 23, 2024Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63, AMG GLS63 4MATIC+, GLS 450 4MATIC, GLS 580 4MATICNov 1, 2023Visibility: sun/moon roof assemblyDue to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."
Risk
A sunroof that closes unexpectedly can increase the risk of injury.
Remedy
Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.
NHTSA campaign 23V733000 ↗Manufacturer no. 20231100078 vehicles potentially affected (all models in the campaign)Owners notified Dec 15, 2023Filed by Mercedes-Benz USA, LLCFiled as GLS 580 4MATICJun 26, 2023Fuel system, gasoline: delivery: fuel pumpPlease refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
NHTSA campaign 23V445000 ↗Manufacturer no. 2023070012143,551 vehicles potentially affected (all models in the campaign)Owners notified Sep 29, 2023Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63, AMG GLS63 4MATIC+, GLS 450 4MATIC, GLS 580 4MATIC, GLS450, GLS580Mar 17, 2023Structure: bodyThe rear door window trim bars may detach from the vehicle while driving.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 GLE350, GLE450, GLE580, GLS450, GLS580, Maybach GLS600, AMG GLE53, AMG GLE63 S, and AMG GLS63 vehicles. The rear door window trim bars may detach from the vehicle while driving.
Risk
Detached trim bars may cause a road hazard and increase the risk of a crash or injury.
Remedy
Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous recall number 22V-680. MBUSA's number for this recall is 2023040011.
NHTSA campaign 23V178000 ↗Manufacturer no. 202304001170,225 vehicles potentially affected (all models in the campaign)Owners notified May 5, 2023Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63, AMG GLS63 4MATIC+, GLS 450 4MATIC, GLS 580 4MATICMar 17, 2023Visibility: defroster/defogger/hvac systemThe air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Risk
Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
Remedy
Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.
NHTSA campaign 23V177000 ↗Manufacturer no. 2023030014 & 1561,450 vehicles potentially affected (all models in the campaign)Owners notified Apr 28, 2023Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63, GLS 450, GLS 580 4MATIC, GLS450, GLS580, MAYBACH GLS600Dec 16, 2022Steering: critical fastenersThe steering coupling locking screw may loosen and possibly detach from the steering gear, resulting in a loss of steering control.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350, GLE450, 2022 AMG GLE53, AMG GLE63, and GLS450 vehicles. The steering coupling locking screw may loosen and possibly detach from the steering gear, resulting in a loss of steering control.
Risk
A loss of steering control can increase the risk of a crash.
Remedy
Dealers will replace the steering coupling locking screw, free of charge. Owner notification letters were mailed January 27, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022120016.
NHTSA campaign 22V936000 ↗Manufacturer no. 202212001669 vehicles potentially affected (all models in the campaign)Owners notified Jan 27, 2023Filed by Mercedes-Benz USA, LLCFiled as GLS 450 4MATICSep 30, 2022Seats: mid/rear assemblyDue to a manufacturing error, the locks on the third-row seatbacks may fail in the event of a crash.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLS63, 2020-2022 GLS450 and GLS580 vehicles. Due to a manufacturing error, the locks on the third-row seatbacks may fail in the event of a crash.
Risk
A seat with a seatback lock failure may not properly restrain occupants, increasing the risk of injury during a crash.
Remedy
Dealers will inspect and replace the third-row seatback, as necessary, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100011.
NHTSA campaign 22V732000 ↗Manufacturer no. 202210001159,574 vehicles potentially affected (all models in the campaign)Owners notified Nov 18, 2022Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63, GLS 450, GLS 450 4MATIC, GLS 580 4MATIC, GLS450, GLS580Sep 12, 2022Structure: bodyDue to a manufacturing error, the rear door window trim bars may detach.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.
Risk
Detached trim bars may cause a road hazard and increase the risk of a crash or injury.
Remedy
Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090010.
NHTSA campaign 22V680000 ↗Manufacturer no. 2022090010161,000 vehicles potentially affected (all models in the campaign)Owners notified Nov 1, 2022Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63, GLS 450, GLS 450 4MATIC, GLS 580 4MATIC, GLS450, GLS580, MAYBACH GLS600Jul 1, 2022Air bags: frontalThe front air bag wiring harness may be routed incorrectly, which can cause the air bag not to deploy properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Defect
Mercedes-Benz, LLC (MBUSA) is recalling certain 2020 Mercedes-Benz GLS 450 and GLS 580 vehicles. The front air bag wiring harness may be routed incorrectly, which can cause the air bag not to deploy properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
An air bag that does not deploy properly can increase the risk of injury in the event of a crash.
Remedy
Dealers will correct the wiring harness routing, free of charge. Owners notification letters were mailed August 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022070006.
NHTSA campaign 22V466000 ↗Manufacturer no. 202207000681 vehicles potentially affected (all models in the campaign)Owners notified Aug 22, 2022Filed by Mercedes-Benz USA, LLCFiled as GLS 450, GLS 580 4MATICMay 20, 2022Communication: auto crash notification · Electrical system: softwarePlease refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
NHTSA campaign 22V365000 ↗Manufacturer no. See Recall Schedule242,722 vehicles potentially affected (all models in the campaign)Owners notified Jul 8, 2022Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63, GLS 450, GLS 450 4MATIC, GLS 550, GLS 580 4MATIC, GLS450, GLS580Apr 8, 2022Back over prevention: display functionPlease refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
NHTSA campaign 22V232000 ↗Manufacturer no. 2022060007126,443 vehicles potentially affected (all models in the campaign)Owners notified Jul 15, 2022Filed by Mercedes-Benz USA, LLCFiled as GLS 450Apr 8, 2022Electrical system: wiring: interior/under dashA ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable to overheat.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable to overheat.
Risk
An overheated electrical cable can increase the risk of a fire.
Remedy
Dealers will inspect and tighten the ground cable bolt, as necessary, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040017.
NHTSA campaign 22V231000 ↗Manufacturer no. 202204001721,306 vehicles potentially affected (all models in the campaign)Owners notified Jul 8, 2022Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63, GLS 450, GLS 450 4MATIC, GLS 580 4MATIC, GLS450, GLS580, MAYBACH GLS600Dec 13, 2021Fuel system, gasoline: fuel injection system: fuel rail · Fuel system, gasoline: fuel injection system: injectorsDuring the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Risk
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy
Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
NHTSA campaign 21V961000 ↗Manufacturer no. 2022030003139 vehicles potentially affected (all models in the campaign)Owners notified Apr 22, 2022Filed by Mercedes-Benz USA, LLCFiled as GLS 450, GLS 580 4MATICOct 22, 2021Visibility: glass, side/rearThe rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.
Risk
Detached rear glass can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the rear window, free of charge. Owner notification letters were mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 21V832000 ↗Manufacturer no. 202111000723 vehicles potentially affected (all models in the campaign)Owners notified Dec 8, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63S, GLS450, GLS580Oct 18, 2021SeatsThe seats may have been assembled incorrectly.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly.
Risk
Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will inspect and repair the seats, as necessary, free of charge. Owner notification letters are expected to be mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021110010.
NHTSA campaign 21V818000 ↗Manufacturer no. 202111001027 vehicles potentially affected (all models in the campaign)Owners notified Dec 8, 2021Filed by Mercedes-Benz USA, LLCFiled as GLS 450, GLS 580 4MATICOct 1, 2021Air bags: air bag/restraint control module · Air bags: frontalThe air bag control unit software may be programmed incorrectly, which can cause the driver's air bag to deploy improperly.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 580 vehicles. The air bag control unit software may be programmed incorrectly, which can cause the driver's air bag to deploy improperly.
Risk
An air bag that does not deploy properly during a crash can increase the risk of injury.
Remedy
Dealers will replace the air bag control unit, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 21V771000 ↗Manufacturer no. 20211000013 vehicles potentially affected (all models in the campaign)Owners notified Oct 29, 2021Filed by Mercedes-Benz USA, LLCFiled as GLS 580 4MATICMay 14, 2021Back over prevention: sensing system: camera · Electrical system: softwarePlease refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
NHTSA campaign 21V354000 ↗Manufacturer no. 2021050012343,191 vehicles potentially affected (all models in the campaign)Owners notified Jun 28, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63, GLS 450, GLS 580 4MATIC, GLS450, GLS580, MAYBACH GLS600Apr 23, 2021Equipment: appliance: air conditionerThe air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Risk
Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
Remedy
Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040024.
NHTSA campaign 21V288000 ↗Manufacturer no. 20210400246,331 vehicles potentially affected (all models in the campaign)Owners notified Jun 4, 2021Filed by Mercedes-Benz USA, LLCFiled as GLS 450, GLS 580 4MATICFeb 12, 2021Communication · Communication: auto crash notificationOn June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Risk
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
NHTSA campaign 21V072000 ↗Manufacturer no. 202103000567 vehicles potentially affected (all models in the campaign)Owners notified Mar 31, 2021Filed by Mercedes-Benz USA, LLCFiled as GLS450Feb 12, 2021Electronic stability control (esc): control module: softwareDuring certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Risk
If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030004.
NHTSA campaign 21V071000 ↗Manufacturer no. 202103000441,838 vehicles potentially affected (all models in the campaign)Owners notified Mar 31, 2021Filed by Mercedes-Benz USA, LLCFiled as GLS 450, GLS 580 4MATICFeb 5, 2021Communication: auto crash notification · Electrical system: softwarePlease refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign 21V058000 ↗Manufacturer no. 20210200251,292,258 vehicles potentially affected (all models in the campaign)Owners notified Mar 12, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG GLS63, GLS 450, GLS 550, GLS 580 4MATIC, GLS450, GLS550, GLS580Feb 5, 2021Structure: interior panels: dashboardThe dashboard surface may not be properly secured to the base material.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 450, GLE 350, GLE 450, and 2021 AMG GLE53 vehicles. The dashboard surface may not be properly secured to the base material.
Risk
In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the dashboard, free of charge. The recall began April 16, 2021. Owners may contact MBUSA customer serviced at 1-800-367-6372. MBUSA's number for this recall is 2021030003.
NHTSA campaign 21V057000 ↗Manufacturer no. 20210300038 vehicles potentially affected (all models in the campaign)Owners notified Apr 16, 2021Filed by Mercedes-Benz USA, LLCFiled as GLS 450Oct 9, 2020Electrical system: wiring · Exterior lighting: headlights · Steering: electric power assist system · Visibility: windshield wiper/washer: motorThe star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor, and/or the left headlight.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor, and/or the left headlight.
Risk
If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.
Remedy
MBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall began November 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100015/6.
NHTSA campaign 20V626000 ↗Manufacturer no. 2020100015/612,799 vehicles potentially affected (all models in the campaign)Owners notified Nov 13, 2020Filed by Mercedes-Benz USA, LLC.Filed as GLS 450, GLS 580 4MATICJun 5, 2020Suspension: front: shock absorber · Suspension: rear: shock absorberThe sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE450, GLS450, and GLS580 vehicles. The sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.
Risk
Premature wear of the front struts and rear shock absorbers can affect vehicle handling and control, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090001.
NHTSA campaign 20V329000 ↗Manufacturer no. 202009000138 vehicles potentially affected (all models in the campaign)Owners notified Oct 20, 2020Filed by Mercedes-Benz USA, LLC.Filed as GLS 450, GLS 580 4MATICMar 20, 2020Structure: frame and membersThe seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.
Risk
If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060013.
NHTSA campaign 20V172000 ↗Manufacturer no. 2020060013224 vehicles potentially affected (all models in the campaign)Owners notified Jul 17, 2020Filed by Mercedes-Benz USA, LLC.Filed as GLS 450Feb 14, 2020Electrical system: instrument cluster/panelThe instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Risk
If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.
NHTSA campaign 20V089000 ↗Manufacturer no. 20200300192,101 vehicles potentially affected (all models in the campaign)Owners notified Mar 31, 2020Filed by Mercedes-Benz USA, LLC.Filed as AMG GLS63, GLS 580 4MATIC, GLS450, GLS580, MAYBACH GLS600Nov 1, 2019CommunicationFor a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA campaign 19V787000 ↗Manufacturer no. 201912000824,226 vehicles potentially affected (all models in the campaign)Owners notified Dec 23, 2019Filed by Mercedes-Benz USA, LLC.Filed as AMG GLS63, GLS450, GLS550Oct 4, 2019Structure: body: door: hinge and attachmentsThe rear door window trim may detach.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.
Risk
The detached trim can become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.
NHTSA campaign 19V709000 ↗Manufacturer no. 201910001113,799 vehicles potentially affected (all models in the campaign)Owners notified Nov 8, 2019Filed by Mercedes-Benz USA, LLC.Filed as GLS 580 4MATIC, GLS450Aug 12, 2019Equipment: appliance: air conditionerThe air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLS450 4MATIC, and GLE450 4MATIC vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.
Risk
If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. These features increase the risk of an injury or crash.
Remedy
MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080005.
NHTSA campaign 19V587000 ↗Manufacturer no. 201908000518,392 vehicles potentially affected (all models in the campaign)Owners notified Sep 6, 2019Filed by Mercedes-Benz USA, LLC.Filed as GLS 450Aug 16, 2018Service brakes, hydraulicThe rear brake caliper pistons on these vehicles may not have been correctly coated, causing gas to become temporarily released into the rear brake hydraulic circuit, reducing braking performance.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz GLE350 4Matic, GLE350, GLS450 4Matic, GLS550 4matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, and GLS63 AMG 4Matic vehicles. The rear brake caliper pistons on these vehicles may not have been correctly coated, causing gas to become temporarily released into the rear brake hydraulic circuit, reducing braking performance.
Risk
Reduced braking performance can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will bleed the rear axle brake system, free of charge. The recall began September 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080013.
NHTSA campaign 18V539000 ↗Manufacturer no. 20180800139,044 vehicles potentially affected (all models in the campaign)Owners notified Sep 14, 2018Filed by Mercedes-Benz USA, LLC.Filed as AMG GLS63, GLS 450, GLS 550Apr 27, 2018Suspension: frontIn certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
Risk
The leaking oil in the presence of an ignition source can increase the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.
NHTSA campaign 18V272000 ↗Manufacturer no. 20180700159,725 vehicles potentially affected (all models in the campaign)Owners notified Aug 30, 2018Filed by Mercedes-Benz USA, LLC.Filed as AMG GLS63, GLS350D, GLS450, GLS550Dec 18, 2017Latches/locks/linkages: doors: latchThe rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Risk
If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
NHTSA campaign 17V816000 ↗Manufacturer no. 20180100098,700 vehicles potentially affected (all models in the campaign)Owners notified Mar 9, 2018Filed by Mercedes-Benz USA, LLC.Filed as AMG GLS63, GLS 550, GLS450, GLS550Oct 17, 2017Air bags: frontal: passenger side: inflator module · Visibility: windshieldThese vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger's frontal air bag in the event of a crash.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE300d 4Matic, GLE400 4Matic, GLE350 4Matic, GLE63 AMG, GLE63 AMG Coupe, GLE63S AMG and GLE63S AMG Coupe, and 2017 GLS450 4Matic, GLE550 4Matic, and GLE63 AMG 4Matic vehicles. These vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger's frontal air bag in the event of a crash.
Risk
If the passenger's frontal air bag does not function as designed in the event of a crash, the front seat passenger has an increased risk of injury.
Remedy
MBUSA will notify owners, and dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, free of charge. Interim owner letters will be mailed in December 2017. Owners will receive a second notice when the remedy is available in late January 2018. MBUSA's number for this recall is 2018020002. Owners may contact MBUSA customer service at 1-877-496-3691.
NHTSA campaign 17V655000 ↗Manufacturer no. 20180200023,620 vehicles potentially affected (all models in the campaign)Owners notified Feb 26, 2018Filed by Mercedes-Benz USA, LLC.Filed as GLS450Apr 11, 2017Steering: electric power assist systemThe affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
Risk
If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V241000 ↗Manufacturer no. 201705001358,323 vehicles potentially affected (all models in the campaign)Owners notified Sep 29, 2017Filed by Mercedes-Benz USA, LLC.Filed as AMG GLS63Feb 8, 2017Latches/locks/linkagesIn certain types of crash events, the center console may unlatch, allowing the objects within to fly around the cabin. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE 400 4Matic, GLE 350 4Matic, GLE 350, GLE 550E 4Matic, GLE 63 AMG, GLE 63S AMG, GLE 43 AMG 4Matic Coupe, GLE 63S AMG 4Matic Coupe, GLS 450 4Matic, GLS 550 4Matic, and GLS 63 AMG 4Matic vehicles. In certain types of crash events, the center console may unlatch, allowing the objects within to fly around the cabin. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Risk
In the event of a crash, if objects are not secured within the center console, they may strike the vehicle occupants, increasing their risk of injury.
Remedy
MBUSA will notify owners, and dealers will modify the center console so that it remains latched in a crash, free of charge. The recall is expected to begin in early March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V077000 ↗5,882 vehicles potentially affected (all models in the campaign)Owners notified Mar 10, 2017Filed by Mercedes-Benz USA, LLC.Filed as AMG GLS63, GLS450, GLS550Dec 15, 2016Air bags: frontal · Air bags: sensor: occupant classificationThe front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.
Risk
If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.
Remedy
MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 16V903000 ↗Manufacturer no. 201612000447,799 vehicles potentially affected (all models in the campaign)Owners notified Jan 18, 2017Filed by Mercedes-Benz USA, LLC.Filed as AMG GLS63
Source: NHTSA Office of Defects Investigation recall database, model years 2017–2026. Recalls are listed by model year as the manufacturer filed them; whether a specific car is affected depends on its VIN — check a VIN at nhtsa.gov ↗. NHTSA model names matched to this page: AMG GLS63, AMG GLS63 4MATIC, AMG GLS63 4MATIC+, AMG GLS63S, GLS 450, GLS 450 4MATIC, GLS 550, GLS 580 4MATIC, GLS350D, GLS450, GLS550, GLS580, MAYBACH GLS600.
Detailed scoring by subject
1Performance & PowertrainGrades above the middle of the scale.2.89B-
2024 is the X167 mid-cycle facelift year: the volume GLS 450's 3.0L turbo inline-six with 48V EQ Boost rose from 362 to 375 hp. The V8 GLS 580 (510 hp) and AMG GLS 63 extend the range.
The facelifted GLS 450's turbo I6 makes 369 lb-ft; the V8 trims make far more.
Mercedes quotes 5.8 s for the GLS 450 4MATIC — quick for a roughly 5,600-lb three-row SUV and competitive with six-cylinder rivals.
Reviewers consistently describe the turbo I6 with integrated starter-generator as silky, with EQ Boost filling low-rpm response and near-imperceptible stop-start; the V8 580 is effortless.
The 9G-TRONIC nine-speed shifts smoothly and chooses gears sensibly, with occasional part-throttle kickdown hesitation at low speed noted by testers.
Rated to tow 7,700 lbs when properly equipped — strong for a unibody luxury three-row, though below body-on-frame Escalade/Navigator ratings.
4MATIC all-wheel drive is standard on every 2024 GLS, paired with Dynamic Select drive modes and AIRMATIC air suspension; an optional off-road package adds off-road programs and underbody protection.
AIRMATIC can raise ride height and the off-road package adds terrain programs and protection, so light trails are fine, but there is no low range or lockers — it is a road-focused hauler, not a Range Rover or LX rival off-road.
Several distinct gas powertrains (I6 mild-hybrid 450, V8 mild-hybrid 580, AMG GLS 63, Maybach GLS 600), all with 48V assist, but no PHEV, diesel or EV GLS in the US.
2Efficiency & RangeOne of the GLS's weakest categories.0.27F
The 48V mild-hybrid I6 GLS 450 is EPA-rated at 21 MPG combined, typical for a full-size luxury three-row SUV; the V8 trims are lower.
EPA city rating of 19 MPG for the volume trim.
EPA highway rating of 24 MPG for the volume trim.
EPA does not publish a range for gas vehicles; derived as EPA combined 21 MPG × the 23.8-gallon tank, a long range for the class.
EPA's current annual fuel cost estimate for the GLS 450 is high, driven by both modest economy and the premium-fuel requirement.
Every 2024 GLS requires premium unleaded; there is no regular-fuel or flex-fuel option.
3SafetyOne of the GLS's weakest categories.2.17C
NHTSA has a 2024 GLS SUV AWD entry but no crash rating in it: every overall, frontal, side and rollover field reads 'Not Rated'. Per the framework that is value 0 (never rated), not a borrowed star count.
IIHS has not crash-tested the X167 GLS, so it has no TSP/TSP+ award and no individual crashworthiness results. There are no known structural concerns (it shares the MHA platform with the GLE), but with no published results it can't score higher.
2024 is the X167 facelift year. Mercedes made the Driver Assistance Package standard (DISTRONIC adaptive cruise, Active Steering Assist, lane-change and cross-traffic functions), alongside the already-standard Active Brake Assist with pedestrian detection and Active Blind Spot Assist. That puts the full AEB/ACC/LKA/BSM/RCTA set on the volume GLS 450. Held slightly below the 2025 score because NHTSA's 2024 record still lists lane departure warning as 'Optional', which leaves some ambiguity.
IIHS has published no GLS-specific front crash prevention result. Active Brake Assist shares sensors and software with the GLE and other current Mercedes models, which have rated well, so this score is inferred from those siblings.
Active Blind Spot Assist is standard and can brake one side of the car to stop a lane change. It includes an exit warning for opening doors, and the now-standard Driver Assistance Package adds cross-traffic functions.
Active Lane Keeping Assist and Active Steering Assist lane centering come with the Driver Assistance Package, standard for 2024. Reviewers find Mercedes' centering smooth on well-marked highways, with some wander on faded lines.
DISTRONIC Active Distance Assist works across the full speed range with stop-and-go and route-based speed adaptation. Paired with Active Steering Assist it is one of the more refined highway-assist bundles in the class, and it is standard for 2024.
The GLS has no hands-free highway driving: Active Steering Assist needs hands on the wheel, and Mercedes' DRIVE PILOT Level 3 system is limited to the S-Class and EQS sedan. The Escalade (Super Cruise) and Navigator (BlueCruise) both offer hands-free driving.
Revised LED headlights with adaptive high beam are standard on the 2024 facelift, and adaptive MULTIBEAM lighting is available. IIHS has not rated the GLS headlights, so the score stays below the Good-rated band.
The high seating position and large glass give good forward and side sightlines. Thick D-pillars and the third-row headrests create rear blind zones, but the surround-view camera, standard for 2024, makes up for them well.
The second row has two full LATCH positions, there are top tethers in the third row, and the wide rear doors help with installation. The lower anchors sit somewhat deep in the seat bight, and IIHS has not published a LATCH rating for this model.
4Space & ComfortOne of the GLS's strongest categories.2.93B-
The 2024 GLS 450 seats seven in a 2-3-2 layout as standard; the optional Executive Rear Seat Package swaps the second-row bench for captain's chairs, dropping capacity to six.
Front headroom is adequate rather than generous. The panoramic moonroof is standard on the 2024 GLS 450, so the with-roof figure is the one buyers get.
Mercedes' published front legroom is modest on paper for a 205-inch SUV. The X167 body is unchanged by the 2024 facelift, and reviewers do not report the front seats feeling cramped.
Second-row headroom is generous thanks to the tall, flat roofline aft of the B-pillar.
The 123.4-inch wheelbase gives near-limousine second-row legroom, a signature GLS strength over the shorter GLE.
The third row has 38.9 in of headroom and 34.6 in of legroom, with power-folding second-row access. Reviewers say adults genuinely fit in all three rows, though it is still tighter than in the body-on-frame Escalade or Navigator.
With the third row folded, the cargo space is middling for a full-size SUV; the GLS trades cargo depth for its exceptional second-row legroom.
The maximum cargo volume is competitive for a unibody three-row SUV but well short of body-on-frame rivals such as the Escalade and Navigator.
Everyday storage is competitive: a deep center console, standard wireless charging, a power-folding third row worked from a cargo-area button, and available heated/cooled cupholders. There is nothing as clever as Rivian's or the Escalade's storage tricks.
The front seats are widely adjustable and supportive, the second row is generous, and active multicontour massage seats are available via the Pinnacle package. The base GLS 450 uses MB-Tex synthetic leather rather than Nappa.
The standard AIRMATIC adaptive air suspension glides over bumps and rough pavement while keeping roll in check. Optional E-Active Body Control further improves body control, making the GLS one of the best-riding three-row SUVs.
Reviewers describe the cabin as whisper-quiet. Laminated side glass and extra insulation come in the optional Acoustic Comfort Package rather than as standard, which holds the score just below the very top.
Multi-zone climate, heated front seats and remote pre-conditioning are standard. Five-zone climate, ventilated and massaging seats, heated rear seats, AIR-BALANCE fragrance and heated armrests are available, but several of these sit in paid packages on a roughly $90K vehicle.
5Cost of OwnershipThe GLS's lowest-graded category.0.00F
The facelifted 2024 GLS 450 4MATIC starts at about $87,000 plus $1,150 destination. That is far above the $65,000 SUV band ceiling, so it scores 0.
The GLS 450 is the volume trim. Dealer stock usually carries the common comfort and driver-assist packages plus metallic paint, putting a typical delivered price in the low-to-mid $90k range, well above the $68,000 band ceiling.
KBB projects about $10,000 in maintenance plus repairs over five years for the 2024 GLS 580. The GLS 450 shares the AIRMATIC suspension, dealer labor rates and mild-hybrid servicing, so about $9,500 is a fair volume-trim figure with no included scheduled maintenance.
KBB projects a $39,806 residual on the $113,050 GLS 580, about 35% retained. CarEdge-type projections for the GLS 450 run nearer 48%. Either way the GLS is a steep depreciator, typical of a high-priced German flagship SUV with heavy lease volume.
Mercedes-Benz's New Vehicle Limited Warranty runs 4 years or 50,000 miles. That is standard for German luxury brands and behind Genesis at 5 years / 60,000 miles.
Mercedes-Benz offers no separate, longer powertrain warranty. The drivetrain is covered only by the 4-year/50,000-mile basic warranty, which is below the 5-year band floor.
The 2024 GLS includes no complimentary scheduled maintenance; prepaid plans are sold separately. Included perks are 24/7 Roadside Assistance for the warranty period and a Mercedes me connect trial, which is thin for a near-$90k SUV and level with the BMW X7.
$94,000 volume-trim price minus its estimated resale value after 5 years (42% retained, or about $39,480) leaves about $54,520 in depreciation. Add the projected $9,500 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $64,020 in total.
6Reliability & QualityMid-pack among this car's ten categories.2.27C
Consumer Reports' verdict is that the 2024 GLS is much less reliable than the average new car. 2024 is the mid-cycle refresh year of the X167 generation, bringing a reworked M256 engine, a revised 48V EQ Boost system and updated MBUX hardware and software, so it carries first-year-of-change risk. MBUX electronics and the air suspension are the problem areas owners report most often.
Mercedes-Benz places mid-pack to lower-mid in the J.D. Power VDS and in Consumer Reports' brand rankings. It ranks above Land Rover but trails Lexus, Lincoln and usually BMW.
The NHTSA feed lists no GLS campaign whose affected model years include 2024. The 2020–2023 X167 years, however, carried a long recall list: two fuel-pump shutdown campaigns, a 48V ground connection that could overheat (fire risk), transmission-software stalling, airbags and the sunroof. The refreshed 2024 shares most of that architecture and has TSBs for MBUX and the air suspension. That is typical activity for the class, with no systemic defect shown for 2024 itself.
The volume GLS 450 4MATIC uses the M256 3.0L turbo inline-6 with a 48V ISG mild-hybrid system. The engine has been in wide service since 2018 with a solid record, and the 9G-Tronic automatic is well proven. The 48V system's recall history, plus the 2020–2023 fuel-pump and TCU-stall campaigns, keep this out of the top band, and the 2024 refresh's revisions to that system are not yet proven.
As Mercedes' flagship SUV, the GLS has some of the richest cabin materials in its class: open-pore wood, metal trim, available Nappa leather and soft-touch surfaces in all three rows. Reviewers rate it alongside the Range Rover and ahead of the Escalade on material quality.
The GLS is built at MBUSI in Tuscaloosa alongside the GLE, and reviewers report tight panel gaps and consistent trim alignment. Scattered owner reports of electronic glitches and minor squeaks in a refresh year keep it below the top of the class.
Mercedes-Benz has one of the densest luxury dealer networks in the US, with roughly 380 dealers and mature service operations. Its J.D. Power service-satisfaction results are competitive within the luxury segment.
Parts are easy to get through the dealer network, but Mercedes repair costs are among the highest in the industry. The air suspension, 48V ISG and MBUX electronics are expensive, and many components are sold only through dealers.
7Technology & InfotainmentThe GLS's best-graded category.3.46B+
A 12.3-inch central MBUX touchscreen is standard alongside a 12.3-inch driver display. The 2024 facelift brought the latest-generation MBUX.
The new-for-2024 MBUX is quick and graphically rich, but reviewers note a steep learning curve and finicky touch-sensitive steering-wheel controls.
Wireless Apple CarPlay and Android Auto are standard on the 2024 GLS 450.
Standard navigation offers augmented-reality guidance, and the natural-language 'Hey Mercedes' assistant controls nav, audio and climate. Cars.com calls the voice commands quirky, so the score sits below the best systems.
A 13-speaker Burmester surround system is standard and the 26-speaker Burmester High-End 3D system is available — strong at both base and premium levels.
A 12.3-inch fully digital driver display is standard, with three selectable layouts new for 2024.
MBUX receives over-the-air infotainment, map and some feature updates, and Mercedes sells post-purchase 'Digital Extras' such as DISTRONIC activation. Whole-vehicle ECU updates on the MRA-based GLS remain more limited than Tesla's or the EQ models'.
The Mercedes me app offers remote start and climate, lock/unlock, locate and geofencing, but advanced services move to a paid subscription after the included trial.
Wireless charging is standard and there are USB-C ports throughout the cabin, with USB ports on the optional captain's chairs. There is no household AC outlet.
Proximity keyless entry, push-button start, a hands-free power liftgate and app remote start are standard. The fingerprint sensor only became standard on every trim for 2025, so the 2024 car has slightly less.
A 360-degree camera is standard alongside parking sensors, and the new-for-2024 'transparent hood' off-road view uses those cameras. Active Parking Assist is available.
A large full-color head-up display is available, but as an option or package item rather than standard on the roughly $88K volume trim.
8Use-Case FitGrades above the middle of the scale.2.70B-
Large rear doors, 41.9 in of second-row legroom (room for rear-facing seats), power-folding second and third rows and a hands-free liftgate make family logistics easy. The 17.4 cu ft behind the third row is tight for strollers with all seats up.
Active Brake Assist, blind-spot warning and a 360 camera are standard, but adaptive cruise and cross-traffic alert cost extra, and the GLS has no IIHS award or full NHTSA rating to anchor its crash credentials.
Standard air suspension, generous second-row space, an adult-usable third row and available five-zone climate make the GLS an excellent multi-hour family hauler. Luggage space behind the third row is modest at 17.4 cu ft.
The smooth mild-hybrid I6, nine-speed automatic, air suspension and light steering make routine driving relaxed. The 205-inch body and finicky touch controls add some fatigue in dense traffic.
At 19/24 MPG on premium fuel in a ~5,500-lb SUV, plus costly tires and dealer service, the GLS is an expensive commuter, even if about average for full-size luxury gas SUVs.
With a 123.4-in wheelbase, a full-size footprint and a ~41 ft turning circle, the GLS is a handful in tight urban spaces. The standard 360 camera and light steering make it manageable.
It tows 7,700 lb when equipped with the hitch, strong for a unibody luxury SUV, and the 369 lb-ft I6 copes well. Payload is modest and there is no bed — this is a family hauler that tows, not a work tool.
A passenger-car powertrain, air suspension and luxury trim are not built for jobsite abuse. Mercedes' middling dependability record and costly out-of-warranty repairs further limit its suitability for hard use.
It has roof rails, an optional hitch and cargo tie-downs, but no 120V outlet, no washable surfaces and no upfit ecosystem.
A superb highway cruiser: plush air suspension, a whisper-quiet cabin, massage seats available and ~24 MPG highway for 500+ miles of range. Adaptive cruise costs extra on a vehicle this expensive.
Standard 4MATIC, adjustable-height air suspension, the new-for-2024 transparent-hood off-road camera view and a 7,700-lb tow rating make the GLS fine on gravel and with toys. Large wheels and luxury tires limit rough-terrain use.
It offers 84.7 cu ft maximum, power-folding rows that drop flat at a button press, a hands-free liftgate, roof rails and an optional hitch. It trails body-on-frame rivals in outright volume.
9Driving ExperienceGrades above the middle of the scale.2.73B-
Body roll stays in check on curvy roads, and Sport mode firms the air suspension. The handling is secure and composed for a three-row full-size SUV, but the mass and comfort tuning keep it below sportier rivals such as the X7.
The steering is light and precise but short on feedback — a typical Mercedes calibration that favors effortless placement.
Reviews of the X167 GLS describe an easily modulated pedal even when fully loaded. No 2024-specific instrumented braking data was found, so the score is anchored on the current-generation reputation.
The turbo 3.0L inline-six with 48V mild-hybrid assist pairs with a smooth nine-speed automatic; the integrated starter-generator masks stop/start and fills low-rpm torque.
The inherently balanced inline-six is nearly inaudible at cruise and makes a pleasant, distant note under load.
The long 123.4-in wheelbase yields a wide turning diameter near the bottom of the SUV band.
The commanding view, wide power seat and wheel adjustment, and air-suspension-assisted entry are excellent. Finicky touch-sensitive steering-wheel controls and touch-heavy MBUX detract.
It is pleasant and brisk with a willing six, but the GLS is a comfort-first cruiser — competent rather than engaging.
10Value & Market PositionOne of the GLS's strongest categories.3.06B
The facelifted 2024 GLS 450 brings a 375-hp mild-hybrid turbo-six, 4MATIC, AIRMATIC air suspension, dual 12.3-inch screens running the latest MBUX, a panoramic roof and standard active safety. That is competitive for the class, but Burmester 3D audio, the full Driver Assistance Package, massaging seats and rear entertainment remain paid options.
S-Class-grade refinement and an adult-usable third row justify part of the premium. But at about $88k to start and $113k for the 580, the GLS is priced level with or above the BMW X7 and well above the Infiniti QX80, while the Escalade bundles more space and equipment at similar money. Fair value, not a bargain.
The lineup is unusually wide for the segment, with a turbo-six GLS 450, V8 GLS 580, AMG GLS 63 and Mercedes-Maybach GLS 600, spanning about $88k to $175k. Deep option and MANUFAKTUR personalization lists back it up.
The GLS is an established seller in the full-size luxury three-row class, behind the Escalade on volume and roughly level with the BMW X7. Volume came off its 2023 peak in 2024, the facelift year.
Positioned as 'the S-Class of SUVs' and backed by the Mercedes-Maybach GLS 600 halo, the GLS sits near the top of the brand's hierarchy. Mercedes-Benz remains one of the strongest luxury automotive brands, though steep depreciation shows the image does not fully carry into resale.
Mercedes-Benz Financial Services regularly ran lease support and loyalty/conquest cash on the GLS 450/580. Launch-year facelift units transacted closer to sticker early on, and AMG and Maybach variants stayed near MSRP.
The X167 generation launched for model year 2020, and 2024 is its mid-cycle facelift year, with new fascias and lighting, updated MBUX and a revised mild-hybrid powertrain. That makes it current, if not cutting-edge, with no imminent replacement.
Reviewers consistently praise the GLS for cabin quality, ride comfort, an adult-usable third row and the smooth mild-hybrid six, and US News ranks it near the top of Luxury Large SUVs. It rarely wins comparison tests outright: the X7 is usually the driver's pick and the Escalade wins on presence. It has no 10Best or NACTOY award.
