The verdict
A mixed-report mid-size suv, strong on safety and held back by performance.
The 2024 Highlander is a safe, dependable family SUV that holds its value: 5 stars from NHTSA, an IIHS Top Safety Pick, and about 63% of its price kept after five years. The catch is space. Its third row is really for kids, and there's only 16.0 cu ft of cargo room behind it. Toyota's own Grand Highlander fixes both for about the same money. If you can keep the third row folded most of the time, the hybrid is the smart buy: 36 MPG combined, and 2024 is the last year with a front-drive Hybrid LE at $40,970.
Jump to scoresStrengths
- Top-tier crash protection and driver aids on every trim
- Toyota dependability and strong resale
- A three-row hybrid you can actually afford
What holds it back
- Kid-only third row and little cargo room behind it
- Bare-minimum warranty
- Unrefined four-cylinder engines
Top alternatives
Cars shoppers cross-shop with the Toyota Highlander
2.88B-
Toyota Grand HighlanderMid-Size SUVBetter at: Third-row spaceSame Toyota reliability and the same hybrid tech, but with a third row and cargo hold that actually work — and an IIHS Top Safety Pick+ rating the Highlander doesn't have.
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2.79B-
Kia TellurideMid-Size SUVBetter at: Space and warrantyMore room, a nicer-feeling cabin at the same price, and a 10-year/100,000-mile powertrain warranty against Toyota's 5/60.
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2.43C+
Honda PilotMid-Size SUVBetter at: Cargo versatilityThe closest direct rival on size and price, with a more usable third row, smarter cargo solutions and a TrailSport trim for light off-road use.
CompareHow it's evolved
10 scored model years · 2017–2026
Subject scores by year
Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.
| Year | Performance | Efficiency | Safety | Space | Cost | Reliability | Tech | Use-case | Driving | Value |
|---|---|---|---|---|---|---|---|---|---|---|
| 2026 | 49 | 54 | 71 | 72 | 55 | 80 | 65 | 65 | 62 | 62 |
| 2025 | 48 | 54 | 70 | 72 | 58 | 80 | 65 | 64 | 62 | 61 |
| 2024 | 47 | 54 | 80 | 72 | 60 | 77 | 64 | 64 | 62 | 64 |
| 2023 | 47 | 51 | 80 | 72 | 59 | 74 | 64 | 64 | 61 | 66 |
| 2022 | 49 | 43 | 79 | 72 | 60 | 81 | 52 | 63 | 65 | 65 |
| 2021 | 51 | 44 | 79 | 72 | 61 | 79 | 50 | 63 | 66 | 68 |
| 2020 | 50 | 49 | 76 | 72 | 61 | 77 | 50 | 63 | 64 | 68 |
| 2019 | 51 | 41 | 68 | 69 | 61 | 81 | 33 | 62 | 59 | 62 |
| 2018 | 50 | 47 | 70 | 70 | 59 | 80 | 33 | 61 | 60 | 71 |
| 2017 | 51 | 46 | 70 | 70 | 62 | 78 | 32 | 62 | 60 | 73 |
Compare two years
Best fit & conditions
Higher scores mean a better fit for that use case. Learn more about use-case fit →
Subject profile
Trims & configurations
5 trimsScores above reflect the volume trim. Per-trim specs and scores are rolling out — the full lineup:
Academic Probation · NHTSA safety recalls
Mar 5, 2026Seats: mid/rear assembly: reclinerThe second-row seat backs may fail to lock into position during seat back adjustment.
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.
Risk
A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyotaâs customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.
NHTSA campaign 26V128000 ↗Manufacturer no. 26TB06 / 26TA06686,588 vehicles potentially affected (all models in the campaign)Owners notified Sep 4, 2026Filed by Toyota Motor Engineering & ManufacturingFiled as HIGHLANDER, HIGHLANDER HYBRIDDec 17, 2025Seat belts: rear/other: anchorageThe third row center seat belt roof anchor may have been installed at an incorrect angle, preventing the seat belt from properly restraining the occupant.
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Highlander and Highlander Hybrid vehicles. The third row center seat belt roof anchor may have been installed at an incorrect angle, preventing the seat belt from properly restraining the occupant.
Risk
A seat belt that does not properly restrain an occupant increases the risk of injury during a crash.
Remedy
Dealers will reinstall the seat belt anchor with a new bolt, free of charge. Owner notification letters were mailed January 27, 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 25TA16.
NHTSA campaign 25V872000 ↗Manufacturer no. 25TA1639 vehicles potentially affected (all models in the campaign)Owners notified Jan 20, 2026Filed by Toyota Motor Engineering & ManufacturingFiled as HIGHLANDER, HIGHLANDER HYBRIDOct 30, 2025Back over prevention: display functionPlease see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
NHTSA campaign 25V744000 ↗Manufacturer no. 25TB13/25LB06/WRE251,024,407 vehicles potentially affected (all models in the campaign)Owners notified Dec 5, 2025Filed by Toyota Motor Engineering & ManufacturingFiled as HIGHLANDER, HIGHLANDER HYBRIDSep 11, 2025Electrical system: instrument cluster/panelDue to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Risk
An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Remedy
Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
NHTSA campaign 25V595000 ↗Manufacturer no. See Part 573 Report591,377 vehicles potentially affected (all models in the campaign)Owners notified Dec 5, 2025Filed by Toyota Motor Engineering & ManufacturingFiled as HIGHLANDERJul 23, 2024Equipment: other: labelsThe load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Defect
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy
GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
NHTSA campaign 24V548000 ↗Manufacturer no. 24R233,848 vehicles potentially affected (all models in the campaign)Owners notified Sep 16, 2024Filed by Gulf States Toyota, Inc.Filed as HIGHLANDER, HIGHLANDER HYBRIDJun 18, 2024TiresThe 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Defect
Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk
Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.
Remedy
SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.
NHTSA campaign 24V452000 ↗Manufacturer no. SET24A4,763 vehicles potentially affected (all models in the campaign)Owners notified Aug 16, 2024Filed by Southeast Toyota Distributors, LLCFiled as HIGHLANDERJun 6, 2024TiresThe installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Defect
Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk
Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.
Remedy
GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R1.
NHTSA campaign 24V419000 ↗Manufacturer no. 24R14,869 vehicles potentially affected (all models in the campaign)Owners notified Aug 8, 2024Filed by Gulf States Toyota, Inc.Filed as HIGHLANDER
16 recalls on other model years of the Highlander (2017–2023)
Jan 29, 2025Air bags: frontal: driver clockspring/spiral cassette · Steering: columnAn electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy
Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
NHTSA campaign 25V040000 ↗Manufacturer no. 25TA02/25LA021,716 vehicles potentially affected (all models in the campaign)Owners notified Mar 17, 2025Filed by Toyota Motor Engineering & ManufacturingFiled as HIGHLANDER, HIGHLANDER HYBRIDDec 20, 2023Air bags: sensor: occupant classificationA short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Risk
An air bag that does not deploy during a crash increases the risk of injury.
Remedy
Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
NHTSA campaign 23V865000 ↗Manufacturer no. 23TA15, 23LA03999,901 vehicles potentially affected (all models in the campaign)Owners notified Oct 31, 2024Filed by Toyota Motor Engineering & ManufacturingFiled as HIGHLANDER, HIGHLANDER HYBRIDOct 26, 2023Structure: body: bumpersDuring normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Risk
A detached front bumper cover can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
NHTSA campaign 23V720000 ↗Manufacturer no. 23TB12 / 23TA12750,795 vehicles potentially affected (all models in the campaign)Owners notified Apr 22, 2024Filed by Toyota Motor Engineering & ManufacturingFiled as HIGHLANDER, HIGHLANDER HYBRIDJul 12, 2023Air bags: frontal: driver clockspring/spiral cassette · Steering: columnAn electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
NHTSA campaign 23V480000 ↗Manufacturer no. 23TA08/ 23LA02152,927 vehicles potentially affected (all models in the campaign)Owners notified Sep 8, 2023Filed by Toyota Motor Engineering & ManufacturingFiled as HIGHLANDER, HIGHLANDER HYBRIDMay 6, 2022Equipment: other: labelsThe load carrying capacity modification labels may not be permanent and can fade, becoming illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Defect
Gulf States Toyota, Inc. (GST) is recalling certain 2022 4Runner, Tacoma, Highlander, and Highlander Hybrid vehicles. The load carrying capacity modification labels may not be permanent and can fade, becoming illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk
An illegible label may allow the vehicle to be overloaded, increasing the risk of a crash.
Remedy
GST will notify owners by mail, including a replacement load carrying capacity modification label for their vehicle and detailed replacement instructions, free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 22R1.
NHTSA campaign 22V310000 ↗Manufacturer no. 22R1661 vehicles potentially affected (all models in the campaign)Owners notified Jun 30, 2022Filed by Gulf States Toyota, Inc.Filed as HIGHLANDER, HIGHLANDER HYBRIDApr 13, 2022Electronic stability control (esc): control module: softwareThe Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Defect
Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risk
Driving with a deactivated stability control system increases the risk of a crash.
Remedy
Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01.
NHTSA campaign 22V239000 ↗Manufacturer no. 22TA03, 22LA01458,110 vehicles potentially affected (all models in the campaign)Owners notified May 27, 2022Filed by Toyota Motor Engineering & ManufacturingFiled as HIGHLANDER HYBRIDNov 4, 2020Fuel system, gasoline: delivery: fuel pumpThe low-pressure fuel pump inside the fuel tank may fail.
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
NHTSA campaign 20V682000 ↗Manufacturer no. 20TA02, 20LA011,525,742 vehicles potentially affected (all models in the campaign)Owners notified Jan 21, 2021Filed by Toyota Motor Engineering & ManufacturingFiled as HIGHLANDEROct 14, 2020Air bags · SeatsIncorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.
Risk
Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.
Remedy
Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB14 / 20TA14.
NHTSA campaign 20V633000 ↗Manufacturer no. 20TB14 / 20TA143,121 vehicles potentially affected (all models in the campaign)Owners notified Dec 11, 2020Filed by Toyota Motor Engineering & ManufacturingFiled as HIGHLANDER, HIGHLANDER HYBRIDMar 19, 2020Engine · Fuel system, gasoline: deliveryDue to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.
Risk
Improper fuel supply programming can result in a vehicle stall, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will reprogram the ECU, free of charge. The recall began May 15, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TA06.
NHTSA campaign 20V162000 ↗Manufacturer no. 20TA0638,810 vehicles potentially affected (all models in the campaign)Owners notified May 15, 2020Filed by Toyota Motor Engineering & ManufacturingFiled as HIGHLANDERJan 13, 2020Fuel system, gasoline: delivery: fuel pumpToyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Defect
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
NHTSA campaign 20V012000 ↗Manufacturer no. 20TB02/20TA02/20LB011,830,752 vehicles potentially affected (all models in the campaign)Owners notified May 1, 2020Filed by Toyota Motor Engineering & ManufacturingFiled as HIGHLANDERMar 27, 2019Equipment: other: labelsThe text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Defect
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk
If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Remedy
GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
NHTSA campaign 19V244000 ↗Manufacturer no. 19R13,634 vehicles potentially affected (all models in the campaign)Owners notified May 24, 2019Filed by Gulf States Toyota, Inc.Filed as HIGHLANDERNov 27, 2018Electrical system · Visibility: windshieldThe windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).
Defect
Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).
Risk
The ECM damage may result in the engine stalling, increasing the risk of a crash.
Remedy
Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.
NHTSA campaign 18E107000 ↗8,202 vehicles potentially affected (all models in the campaign)Owners notified Jan 29, 2019Filed by Fujian Wanda Automobile Glass Industry CFiled as HIGHLANDERApr 3, 2018Service brakes, hydraulic: power assist: vacuumDuring the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss of brake assist.
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss of brake assist.
Risk
A sudden loss of braking assist can increase the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the brake booster vacuum pump, free of charge. The recall began on May 9, 2018. Owners may contact Toyota customer service at 1-888-270-9371, or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0K/JLD.
NHTSA campaign 18V211000 ↗Manufacturer no. J0K/JLD6,046 vehicles potentially affected (all models in the campaign)Owners notified May 9, 2018Filed by Toyota Motor Engineering & ManufacturingFiled as HIGHLANDERDec 20, 2017Equipment: other: labelsThese vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk
An incorrect load information label can result in the operator overloading the vehicle and increasing the risk of a crash.
Remedy
Toyota will notify owners and provide them with corrected labels, free of charge. The recall began on January 23, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are H0Z for Toyota vehicles, and HLF for Lexus vehicles.
NHTSA campaign 17V831000 ↗Manufacturer no. Toyota H0Z Lexus HLF649 vehicles potentially affected (all models in the campaign)Owners notified Jan 23, 2018Filed by Toyota Motor Engineering & ManufacturingFiled as HIGHLANDERAug 23, 2017EquipmentThe fasteners for the roof rails may not be torqued properly.
Defect
Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.
Risk
The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy
GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.
NHTSA campaign 17V520000 ↗Manufacturer no. 17R31,121 vehicles potentially affected (all models in the campaign)Owners notified Sep 29, 2017Filed by Gulf States Toyota, Inc.Filed as HIGHLANDER, HIGHLANDER HYBRIDMay 2, 2017Tires: temporary/emergency spare tireThe spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
Defect
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
Risk
A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.
Remedy
Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.
NHTSA campaign 17V295000 ↗Manufacturer no. 17R2409 vehicles potentially affected (all models in the campaign)Owners notified Jun 15, 2017Filed by Gulf States Toyota, Inc.Filed as HIGHLANDER, HIGHLANDER HYBRID
Source: NHTSA Office of Defects Investigation recall database, model years 2017–2026. Recalls are listed by model year as the manufacturer filed them; whether a specific car is affected depends on its VIN — check a VIN at nhtsa.gov ↗. NHTSA model names matched to this page: HIGHLANDER, HIGHLANDER HYBRID.
Detailed scoring by subject
1Performance & PowertrainThe Highlander's lowest-graded category.1.16D
2024 is a carry-over powertrain year in the XU70 generation — the only change was dropping the entry L trim and making a power tailgate standard. The volume gas trim (XLE) runs the T24A-FTS 2.4L turbo four at 265 hp, which replaced the 295-hp 3.5L V6 for 2023; the 2.5L hybrid makes 243 hp combined. Modest peak output in an SUV band that stretches to 550 hp.
The turbo four's 310 lb-ft arrives low and stays broad — 17% more torque than the superseded V6's 263 lb-ft, and the reason the 2024 Highlander feels adequate in traffic despite unremarkable horsepower.
Edmunds' instrumented run of the four-cylinder AWD returns 7.4 seconds; U.S. News quotes 8.0 s and GreenCars 7.5 s, so the honest range is mid-7s to 8s. Either way it is mid-pack for the mid-size three-row class and roughly a second slower than the V6 the turbo replaced.
Adequate rather than polished. The 2.4T pulls willingly on low-end boost but is repeatedly called loud and coarse when worked, with some lag off the line — a step back in smoothness from the V6 it replaced two years earlier. The hybrid is noticeably more refined around town but drones under full throttle.
The Direct Shift-8AT is smooth and unobtrusive in normal driving but hesitates before a quick downshift; the hybrid's eCVT is seamless in traffic and only objectionable when held at full throttle. Solidly mid-band — neither a strength nor a flaw.
5,000 lbs properly equipped with the turbo four matches the Pilot and Explorer and is a real advantage over compact crossovers, though it trails body-on-frame and turbo-six three-rows. Choosing the hybrid drops the rating to 3,500 lbs.
AWD is optional — not standard — on every 2024 trim in both the gas and hybrid lines (electronic on-demand E-Four on hybrids; AWD became standard across the hybrid range only for 2025). Sophistication is genuine at the top: XSE, Limited and Platinum turbo models get Dynamic Torque Vectoring AWD with Drive Mode Select and rear driveline disconnect, while LE and XLE make do with a basic on-demand coupling. No low range.
Squarely pavement-oriented: 8.0 inches of ground clearance, unibody construction, no skid plates, no locking differential and no dedicated off-road grade anywhere in the 2024 lineup (LE, XLE, XSE, Limited, Platinum in both gas and hybrid; Nightshade is a cosmetic package). Well below the Pilot TrailSport or any TRD-equipped Toyota.
Two distinct powertrains for 2024 — the 2.4L turbo gas four and the 2.5L hybrid — cover mainstream needs and put an electrified option across the entire trim range, including the entry LE. No PHEV, no EV variant and no performance engine (unlike the Grand Highlander's Hybrid MAX) keeps it out of the top band.
2Efficiency & RangeOne of the Highlander's weakest categories.1.61D
The volume configuration is the XLE with the 2.4L T24A-FTS turbo four and 8-speed automatic in AWD, EPA-rated 24 MPG combined; the optional 2.5L hybrid lifts that to 35–36 MPG but remains an extra-cost powertrain rather than the volume one.
City is the turbo four's weakest cycle — there is no electric assist off the line in a roughly 4,300 lb three-row — and it trails the hybrid by 14–15 MPG in exactly the stop-and-go driving where three-row families spend most of their miles.
The 8-speed automatic's tall top gears make the highway cycle the turbo four's best case, closing most of the gap to the hybrid (28 vs 35) — the hybrid's advantage over this powertrain is overwhelmingly a city-cycle advantage.
A 17.9-gallon tank at 24 MPG combined gives roughly 430 miles between fills — mid-pack for a mid-size three-row and enough for a normal travel day, but the hybrid on its 17.1-gallon tank goes nearly 200 miles farther.
At EPA's standard 15,000 miles a year the turbo four burns about 625 gallons of regular, an annual bill around $2,060 — ordinary for a mid-size three-row but roughly $650–685 a year more than the same vehicle in hybrid form, which returns most of the hybrid's price premium inside a typical ownership period.
Both powertrains run on 87-octane regular with no premium recommendation, no diesel or E85 complication, and no charging infrastructure to arrange — the cheapest and simplest energy story available short of home charging.
3SafetyThe Highlander's best-graded category.3.41B+
The 2024 Highlander (XU70, carry-over year after the 2023 powertrain change) earns NHTSA's top 5-star overall rating, with 4 stars in the frontal barrier test and rollover and 5 stars in side impact.
The 2024 Highlander is an IIHS Top Safety Pick — Good in the driver-side small overlap front and the updated side test — but falls short of TSP+ because its updated moderate overlap (rear-passenger) result and its standard headlights are Acceptable rather than Good. Solid but not best-in-class among three-row rivals.
Toyota Safety Sense 2.5+ is standard on every 2024 trim — pre-collision with pedestrian detection, full-speed-range dynamic radar cruise, lane departure alert with steering assist, lane tracing assist, road sign assist and automatic high beams — and with the L trim dropped for 2024, Blind Spot Monitor with Rear Cross-Traffic Alert is now standard across the entire range.
IIHS rates the Highlander's standard pre-collision system Superior in both the daytime and the nighttime vehicle-to-pedestrian front crash prevention evaluations — the strongest tier, and notable because night pedestrian performance is where most rivals lose ground.
Blind Spot Monitor with Rear Cross-Traffic Alert is standard on every 2024 trim, but coverage is alert-only — active rear cross-traffic braking and the 360-degree bird's-eye camera stay bundled with Limited and Platinum, and there is no safe-exit assist.
Lane Departure Alert with Steering Assist plus Lane Tracing Assist is standard and works whenever radar cruise is engaged, but reviewers describe the centering as competent rather than confidence-inspiring — it needs clear markings and gives up on faded lines or tight curves, and the lane-departure nudge can feel abrupt.
Full-Speed Range Dynamic Radar Cruise Control with stop-and-go is standard on all trims and pairs with Lane Tracing Assist for a genuine highway-assist experience, but Toyota's calibration is conservative — long following gaps and unhurried resume — and there is no lane-change assist or navigation-linked speed adjustment.
No hands-free highway system is offered on the 2024 Highlander at any trim. Toyota's hands-free Advanced Drive/Teammate remained limited to the Lexus LS and Mirai in the US, so the Highlander is hands-on-wheel only — a clear gap versus Ford, GM and BMW three-rows.
Every 2024 trim gets LED projector headlights rated only Acceptable by IIHS; the Good-rated adaptive-beam units are reserved for the top Platinum trim. Automatic high beams are standard, but the volume LE/XLE buyer gets the weaker lighting — this is the single item keeping the Highlander out of TSP+.
The upright seating position and tall glass give a commanding forward view and the door mirrors are large, but thick rear roof pillars and the small third-row quarter window pinch the over-the-shoulder view, and the 360-degree camera that would compensate is a Limited/Platinum item rather than standard.
IIHS awards the Highlander its top Good rating for LATCH ease of use — a rating fewer than a third of vehicles earn. Two full sets of easy-to-reach lower anchors sit in the second-row outboard seats, tether anchors cover both the second- and third-row center positions, and the second-row lower anchors can be borrowed for a center seat.
4Space & ComfortOne of the Highlander's strongest categories.2.89B-
The 2024 Highlander is the fourth-generation XU70 in post-2023-refresh form, sold in LE, XLE, XSE, Limited and Platinum grades after the entry L trim was dropped for this model year. Three rows are standard; a second-row bench gives eight seats and the optional captain's chairs give seven, so the representative maximum is eight.
Front headroom of 41.2 in sits near the top of the mid-size SUV band and is a real strength of the Highlander's upright greenhouse. The figure quoted is the non-moonroof measurement as the item specifies; moonroof-equipped upper trims give up well over an inch.
Front legroom of 42.0 in is mid-pack for the segment — adequate for most drivers but noticeably behind the Grand Highlander and the Palisade/Telluride pair, reflecting the standard Highlander's tighter packaging on the GA-K platform.
Second-row headroom of 39.4 in is high in the SUV normalization band — the boxy roofline pays off in the middle row, where adults sit without brushing the ceiling.
At 41.0 in fully rearward the second row is class-competitive and genuinely adult-sized, but that measurement is taken in exactly the position that leaves the third row unusable. Most aggregators publish the forward-set 38.7 in figure instead, which is the honest number when all three rows are occupied — the value carried here is Toyota's maximum, unchanged from 2023 through 2025.
The third row is the weakest part of the package: about 28 in of legroom and 36.1 in of headroom on a thin, low-mounted cushion make it a children-only bench, and adults can only be seated by sliding the second row uncomfortably far forward. Access via the tilt-and-slide second row is easy enough, but Toyota conceded the point by launching the Grand Highlander alongside it for 2024 buyers who need real third-row space.
With the third row folded the Highlander offers 48.4 cu ft — usable but well short of the new-for-2024 Grand Highlander's 57.9 cu ft and of the larger Korean rivals. The 16.0 cu ft available with all three rows up covers a grocery run, not a family's luggage.
Maximum cargo volume of 84.3 cu ft is solidly mid-pack for a mid-size three-row SUV; both rear rows fold 60/40 to a near-flat load floor with a low lift-over height, and for 2024 every trim gets a power liftgate to reach it.
Competitive everyday storage without a headline trick. The full-width dashboard shelf with a pass-through behind the center stack is genuinely useful, and the deep center console with its rolling top, removable utility tray, wireless charging pad, large door bins and USB-C/USB-A ports fore and aft cover family duty. There is no underfloor cargo well, no fold-flat front passenger seat and nothing approaching a Pilot-style removable middle seat or a giga-console.
Front seats are well shaped and comfortable over long stints, with power adjustment and heating on the volume XLE and above, and the available second-row captain's chairs are nearly as good. The score is held out of the top band by a third row that is uncomfortable for anyone larger than a child and by cloth/Softex upholstery on volume trims that reads plain next to the Palisade and Telluride.
The Highlander rides in a composed, absorbent way that suits its family-hauler brief — body motions are well damped and broken pavement is soaked up without float at either low or highway speeds. Platinum's 20-inch wheels pick up noticeably more sharp-edged impact harshness, which keeps it below the segment's plushest offerings.
Wind and road noise are well suppressed at steady cruise, but the four-cylinder powertrains are the weak point: the 265-hp 2.4-liter turbo that replaced the V6 for 2023 sounds coarse under load and the 2.5-liter hybrid drones under hard acceleration. Reviewers also flag more highway road noise in the hybrid specifically.
Comfort equipment is strong and reaches well down the range: tri-zone automatic climate control with second- and third-row vents is standard from the base LE, heated front seats and a heated steering wheel arrive on the volume XLE, and Limited adds ventilated front seats, a heated wheel, driver's memory and a hands-free liftgate. It falls short of the top band because ventilation stays a Limited-and-up item and heated second-row seats are Platinum-only.
5Cost of OwnershipOne of the Highlander's weakest categories.2.03C
For 2024 Toyota dropped the entry-level L grade, so the XU70 range now opens on the LE FWD at $37,875 plus a $1,395 delivery charge — $39,270 delivered. That is mid-band for a three-row mid-size SUV but a meaningful step above the Palisade and Telluride entry points the Highlander is cross-shopped against, and losing the L trim raised the price of admission by roughly $1,400 versus 2023.
XLE is the best-selling Highlander grade, and AWD — a common pick in a three-row family SUV — adds $1,600, putting the representative 2024 car at about $44,000 delivered. That is real money for a mainstream badge, and the newly launched Grand Highlander XLE at $43,070 undercuts it while offering a genuinely usable third row, which is the central knock on the Highlander's 2024 value case.
The 2.4L T24A-FTS turbo four and 8-speed automatic need ordinary service and Toyota's defect record keeps the repair line small inside the warranty years, so the ledger lands just past the middle of the band for a heavy three-row SUV at mid-size-SUV labor rates. Sources disagree sharply because Edmunds prices dealer-retail scheduled service while CarEdge and RepairPal reflect what owners actually spend.
This is the Highlander's best ownership-cost line and the main offset to its high sticker: it holds roughly ten points more value at five years than the mid-size SUV average, on Toyota reliability equity and steady demand for three-row family crossovers. The hybrid does better still.
Standard Toyota coverage and the industry floor — the Hyundai Palisade and Kia Telluride, the Highlander's direct rivals, both give 5 yr / 60,000 mi basic.
The gas XLE scored here gets the segment-minimum 5 yr / 60,000 mi, half the 10 yr / 100,000 mi Hyundai and Kia hand three-row buyers. Stepping to the Highlander Hybrid buys materially longer coverage on the electrified hardware, which does not apply to the representative gas trim.
ToyotaCare covers factory-scheduled service for 2 yr / 25,000 mi with 2 years of unlimited-mileage roadside assistance — genuine savings on the first several services, but a short window with no extended connected-services package and no charging credits. Mid-band: better than the no-coverage brands, well short of the multi-year programs that earn 80+.
$44,020 volume-trim price minus its estimated resale value after 5 years (63% retained, or about $27,733) leaves about $16,287 in depreciation. Add the projected $5,900 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $22,187 in total.
6Reliability & QualityOne of the Highlander's strongest categories.3.23B+
The 2024 Highlander is the fifth year of the XU70 generation and both major raters put it above the class norm, but this is only the second model year of the 2.4L turbo four that replaced the V6 for 2023, and Consumer Reports' owner data for that engine already flags engine-rebuild/replacement, turbocharger and timing-chain trouble spots. Solidly above average rather than top-tier — a step below the 2025 car, whose turbo had another year of running changes behind it.
Toyota is the benchmark mass-market brand for dependability and tops Consumer Reports' brand reliability rankings ahead of Subaru and Lexus. Held just short of the top of the band because J.D. Power's three-year dependability study places Toyota outside the top five, though still comfortably better than the industry average.
The 2024 model year carries heavier recall exposure than the years either side of it, and two of the campaigns are occupant restraints rather than software. The 2021–2024 second-row seat-back recall alone covers roughly 550,000 SUVs and traces to a supplier design change Toyota was not told about, and the 2024–2025 third-row belt anchor was installed at the wrong angle. Nothing systemic to the engine, transmission or hybrid system, and the Denso fuel-pump campaign stops at the 2020 model year — but four-plus campaigns with two restraint defects is worse than typical for the segment.
The hybrid's 2.5L A25A-FXS with THS II eCVT is among the most proven high-mileage powertrains on sale, shared with Camry and RAV4. The gas volume trim's 2.4L T24A-FTS turbo four with the 8-speed automatic, however, was only in its second Highlander model year for 2024 and carries early flags — intake carbon buildup, a lighter timing chain, EGR concerns and a hesitation/surging bulletin — so it has none of the 3.5L 2GR-FKS V6's high-mileage record. Rated a notch under the 2025 car because the turbo had a year less of production maturity and CR owner data already shows engine-replacement reports.
Toyota spends where hands land — padded upper dash, door tops and center armrest — but hard plastic dominates elsewhere and gets worse toward the second and third rows, and lower trims read plainly bland. Perceived richness trails Hyundai Palisade, Kia Telluride and Honda Pilot at comparable money, with only Limited and Platinum narrowing the gap via leather and wood trim.
Assembly is a genuine strength — a fifth year of XU70 production at Toyota's Indiana plant yields consistent panel gaps and few rattle or squeak complaints, and reviewers call the cabin solidly put together. Not higher because Toyota does not lead J.D. Power's Initial Quality Study, where infotainment friction now drives much of the score.
One of the densest service networks in the country — roughly 1,230 franchised dealers across all 50 states — so a Highlander can be serviced almost anywhere, with two years of scheduled maintenance included from new. Service satisfaction rates solidly rather than exceptionally among mass-market brands, which keeps this short of the top of the band.
Highlander's volume and long production run make parts cheap, abundant and familiar to independent shops, and measured repair cost runs well below the mid-size SUV average with fewer unscheduled shop visits than the class. The 2.4L turbo adds some complexity versus the old V6 but no unusual parts pricing.
7Technology & InfotainmentMid-pack among this car's ten categories.2.35C+
The 2024 Highlander's volume XLE grade ships the 8.0-inch Toyota Audio Multimedia head unit; the 12.3-inch panel is a paid upgrade on XLE and XSE and standard only on Limited and Platinum. Eight inches sits at the very bottom of the mid-size SUV band for 2024, when Palisade, Telluride and Traverse standardized much larger displays.
Toyota Audio Multimedia (new to the Highlander for 2023 and carried into 2024) is quick, sharply rendered and logically organized, and the Highlander keeps a physical volume knob plus real HVAC switchgear — a genuine daily-use advantage over touch-only rivals. It loses ground for the small 8-inch panel on the volume trim, the loss of a physical Home button, and a home screen with no split-view.
Wireless Apple CarPlay and wireless Android Auto are standard on every 2024 Highlander grade — the lineup now starts at LE after the L trim was dropped for this model year — alongside a Wi-Fi hotspot and Amazon Alexa integration. This is the top band and the vehicle's clearest tech win.
The 'Hey Toyota' Intelligent Assistant handles natural-language destination, climate and audio requests well, but it and Cloud Navigation are bundled into Drive Connect, which runs on a one-year trial and then converts to a paid subscription, with no embedded offline maps to fall back on. Volume-trim owners largely end up navigating through phone projection instead.
The six-speaker base system fitted to LE and XLE is merely adequate, and the 11-speaker JBL premium upgrade — optional on XSE, standard from Limited up — is solid but unremarkable next to the Harman and Bose systems in Palisade and Telluride. A volume-trim buyer has to move up a grade or buy a package to get branded audio at all.
The volume XLE keeps an analog gauge cluster with a 7-inch color multi-information display; the 12.3-inch full-digital cluster is an optional upgrade on XSE and standard only on Limited and Platinum. That is squarely the 'partial digital / full digital on upper trims only' band, and the cutoff sits a grade higher than on the following model year.
Toyota Audio Multimedia accepts over-the-air updates for infotainment software and map data over Wi-Fi or the embedded data connection, but the XU70 Highlander has no whole-vehicle OTA architecture that adds powertrain, chassis or driver-assist capability after delivery. Infotainment/maps-only lands in the middle band.
The Toyota app covers the core set — remote start and climate, lock/unlock, vehicle locate and status — and Digital Key phone-as-key is offered, but both Digital Key and app-based remote start ride on Remote Connect, which reverts to a paid subscription after a one-year trial. Key-fob remote start remains standard and subscription-free, which softens the hit.
Five USB ports and 12V outlets are standard and Qi wireless charging arrives with the volume XLE. The real shortfall is coverage: the ports serve only the first two rows, so a three-row family SUV in 2024 leaves third-row passengers with nothing to plug into — a gap the larger Grand Highlander launched the same year specifically to fix.
Proximity keyless entry with push-button start is standard, and for 2024 a power tailgate became standard equipment on every remaining grade (LE, XLE, XSE, Limited, Platinum) — a real year-specific gain. The hands-free kick-sensor liftgate comes with the volume XLE and Digital Key phone-as-key is available; only the subscription tie on phone-as-key keeps this out of the top band.
A backup camera with projected path is standard and Limited/Platinum add dynamic guidelines, but the Panoramic View Monitor surround camera is optional on Limited and standard only on Platinum, its resolution trails newer rivals, and no automated parking system is offered anywhere in the 2024 lineup.
The 10-inch color head-up display is confined to the range-topping Platinum grade, so no volume-trim buyer can order one at any price — the textbook 'HUD limited to top trims' band.
8Use-Case FitMid-pack among this car's ten categories.2.35C+
Everyday kid logistics are handled well: wide rear door openings, a tilt-and-slide second row that opens a path to the third row without uninstalling a child seat, an IIHS Good LATCH ease-of-use rating with two complete lower-anchor sets, and — new for 2024 — a power liftgate standard on every trim now that the base L is gone. It stays mid-band because the second row is too narrow for three car seats abreast (the eight-seat bench is confined to the LE), captain's chairs from XLE up cut a seat, and only 16.0 cu ft behind the raised third row leaves nowhere for a stroller when the car is actually full.
The safety proposition on the trims families actually buy is strong for 2024: Toyota Safety Sense 2.5+ is standard on every trim, Blind Spot Monitor with Rear Cross-Traffic Alert became standard from the base LE once the L trim was dropped, NHTSA awards 5 stars overall, and the Highlander holds a 2024 IIHS Top Safety Pick award. It falls short of the top band because it is TSP and not TSP+ — the updated moderate overlap (rear-passenger) result and the standard headlights are Acceptable rather than Good — and because rear cross-traffic braking, the 360-degree camera and Safe Exit Assist stay locked to Limited/Platinum.
The front two rows travel well — 41.0 in of sliding second-row legroom, 39.4 in of headroom, tri-zone automatic climate with second- and third-row vents standard from the LE, second-row sunshades from XLE, and USB-C power fore and aft. It sits mid-band because the third row is a children-only bench that reviewers single out as the car's biggest liability, luggage space with seven or eight aboard is just 16.0 cu ft, and no rear-seat entertainment is offered anywhere in the 2024 lineup.
Commuting is the Highlander's home ground: the hybrid's eCVT is seamless in stop-and-go, the suspension smooths broken pavement without float, controls are light, the driving position is commanding, and TSS 2.5+ puts full-speed-range dynamic radar cruise and Lane Tracing Assist on every trim including the LE. It stops short of the top band because the 265-hp 2.4L turbo four is coarse and boomy under load, rearward sightlines are pinched with the third row raised, and 2024 predates the Proactive Driving Assist that TSS 3.0 brings a year later.
For 2024 the hybrid is still offered in front-drive form, so the cheapest commuter configuration returns 36 MPG combined (~$1,375/yr in regular unleaded at 15k miles) — near the top of anything with a third row, and better than the AWD-only hybrid Toyota switches to for 2025. Toyota consumables and service costs are class-leading and ToyotaCare covers 2 years/25,000 miles. It misses the top band because the volume gas XLE runs the 2.4T at only 24 MPG combined with AWD (~$2,060/yr), which is merely average for the class.
At about 194.9 in long the Highlander has the smallest footprint among mainstream mid-size three-rows — easier in garages and city streets than a Telluride, a Pilot or the new-for-2024 Grand Highlander parked beside it — and roughly a 37.4 ft turning circle is good for the class. It stays mid-band because thick D-pillars and shallow rear glass create a real over-the-shoulder blind zone, the Bird's Eye View 360-degree camera is confined to Limited and Platinum, and no automated parking assist is offered at any price.
Properly equipped with the 2.4L turbo the 2024 Highlander tows 5,000 lbs — enough for a small utility trailer, a pair of jet skis or a modest boat, and level with the Pilot and Explorer — but the hybrid most efficiency buyers take home drops to 3,500 lbs. It sits at the floor of the light-duty band because there is no bed, the unibody platform offers modest payload, and 265 hp is working hard anywhere near the rating.
Toyota's dependability record is the strongest in the mass market — top-tier brand reliability, cheap and universally stocked parts, and a dealer network that reaches everywhere — and the cloth and SofTex interiors on LE and XLE shrug off abuse better than the leather-lined rivals. It stays out of the fleet-proven band because this is a family unibody crossover with no commercial or work-fleet history in the role, and the T24A-FTS turbo four that replaced the 3.5L V6 for 2023 was only in its second model year in 2024 and remains comparatively unproven under sustained load.
Work-oriented provisions are thin: cargo-area tie-down hooks, roof rails from XLE up, an accessory tow hitch and an all-weather cargo mat are essentially the whole list. It lands in the low band because there is no high-output inverter of the kind the Grand Highlander offers, no factory washable or rubberized cargo surfaces (the liner is a dealer accessory), and no commercial upfit ecosystem behind the vehicle at all.
A capable mile-eater for the front two rows: generously cushioned front seats, captain's chairs nearly as good in row two, a compliant and well-controlled highway ride, roughly 600–640 miles from the hybrid's 17.9-gallon tank, and TSS 2.5+ radar cruise with Lane Tracing Assist to take the edge off a long day. It stays in the upper-middle of the band because the gas 2.4T covers only about 430 miles a tank, the hybrid is criticized specifically for highway road noise, and no hands-free highway assist is available at any price.
AWD is optional across the 2024 range — Dynamic Torque Vectoring with a rear driveline disconnect on upper gas trims, electric E-Four on the hybrid — and roof rails plus the 5,000-lb gas tow rating cover bikes, a cargo box or a small camper. It sits mid-band because 8.0 in of ground clearance, unibody construction, no low range, no skid plates, no locking differential, no genuine off-road trim (Nightshade is a cosmetic package) and no camp-grade onboard power keep it to gravel roads and trailheads rather than trails — and unlike 2025, hybrid AWD is still a paid option rather than standard.
Both rear rows fold 60/40 to a near-flat floor for 84.3 cu ft, roof rails from XLE and an accessory hitch cover bikes, boxes and a small trailer, and a power liftgate on every 2024 trim makes loading easier than before. It stays in the middle of the band because 84.3 cu ft is no better than mid-pack for a three-row, the 16.0 cu ft behind the raised third row is genuinely restrictive with the car full, and there is no underfloor cargo well and no fold-flat front passenger seat for long items.
9Driving ExperienceMid-pack among this car's ten categories.2.21C
2024 is a carry-over chassis year in the XU70 generation (TNGA-K platform) — per Wikipedia the only 2024 changes were dropping the entry L trim and standardizing the power tailgate, so no suspension or structural revision. At ~195 in long on a 112.2-in wheelbase the Highlander is the most compact mainstream three-row and is easy to place, with body roll well contained for the class, but grip on comfort-biased all-seasons is modest and it leans noticeably once the pace rises. Secure and confidence-inspiring rather than engaging — mid-band, near Pathfinder (66.9) and above Pilot (59.4), well short of CX-90 (74.5).
Reviewer opinion on the 2024 car splits between 'accurate and well-weighted' and 'slow,' which is itself the mid-band verdict: Toyota's electric rack is consistent and light enough to make parking-lot work effortless, suits the family mission, and never feels nervous, but it is heavily isolated with negligible road feedback and little off-center weight build-up. Precise enough but numb — behind the segment's better-steering entries (CX-90, Grand Cherokee), roughly level with Palisade and Telluride.
A quiet strength rather than a weakness. Stopping power is class-typical to slightly better than typical for a ~4,300–4,600 lb three-row with no fade complaints attached to this generation; the 2.4T's pedal is firm and predictable, and the hybrid's regen blending avoids the grabby initial bite that afflicts several electrified rivals. Held out of the top band only because no standout instrumented stopping distance supports it.
A split result across the two 2024 powertrains. The T24A-FTS 2.4L turbo four (265 hp / 310 lb-ft) with the Direct Shift-8AT is quick enough for the class — Edmunds timed 7.4 sec to 60 mph — but trades away the pre-2023 V6's linearity, with off-idle lag at tip-in and a transmission slow to commit to a downshift. The 2.5L hybrid's eCVT (243 hp combined) is the smoother of the two, with seamless engine start/stop and no shift shock. Averaged across the volume gas and hybrid trims this lands mid-band.
The clearest dynamic weak point of the 2024 car. The 2.4L turbo four is audibly coarser and less pleasant under load than the V6 it replaced — a criticism that has followed this engine across Toyota's lineup — and the hybrid drones under hard acceleration as the eCVT holds revs. Both are well isolated at a steady cruise with no objectionable vibration through the wheel or pedals, which keeps this out of the bottom band.
Published curb-to-curb turning diameter for the 2024 Highlander is 37.4 ft, consistent across trims and both the 18-inch (LE/XLE, P235/65R18) and 20-inch (Limited/Platinum, P235/55R20) wheel packages. That is mid-pack within the SUV band (34–42 ft) and tighter than larger three-rows such as the Pilot or Traverse, consistent with the comparatively short 112.2-in wheelbase.
One of the Highlander's genuine strengths: a tall, commanding seating position with thin front pillars and good forward sightlines, an easy step-in height for a three-row, front seats that stay comfortable on long drives, and — unlike several rivals — retained physical HVAC and volume controls alongside the touchscreen. Two documented compromises hold it just short of the top band: limited telescoping-wheel extension for tall drivers, and thick D-pillars that hurt over-the-shoulder visibility (partly offset by the available camera rearview mirror).
The Highlander is the segment's archetypal appliance and is engineered to be exactly that. It is quick enough in 2.4T form and pleasant to cover ground in, but numb steering, muted chassis responses, and a coarse engine note leave little character to enjoy. The nominally sporty XSE is a trim-and-graphics exercise with no chassis or performance hardware distinguishing it, and enthusiasts do not recommend the Highlander on dynamics.
10Value & Market PositionMid-pack among this car's ten categories.2.30C+
2024 deleted the stripped L trim and made a power liftgate standard across the line, so the $39,270 LE now covers a three-row family shopper's essentials — eight-passenger seating, Toyota Safety Sense 2.5+, tri-zone automatic climate, LED headlights, 18-inch alloys and wireless CarPlay/Android Auto — but Toyota still reserves the 12.3-inch touchscreen, JBL audio and panoramic monitor for Limited and Platinum, so matching a base Telluride or Palisade on screen and audio content costs a trim step.
Fair-to-good rather than a bargain, and notably better on the hybrid than the years that followed: 2024 still sold a Hybrid LE at $40,970, only $1,700 above the gas LE and roughly $5,000 under the cheapest 2025 hybrid, which makes the ~36 mpg powertrain genuinely accessible. Against that, the Highlander concedes the segment's tightest third row and just 16.0 cu ft behind it to Telluride, Palisade, Pilot and Toyota's own Grand Highlander, so the money buys reliability and economy more than space.
A wide, well-spaced ladder in 2024 — LE, XLE, XSE, Limited and Platinum on the 2.4L turbo with FWD or AWD, plus Hybrid LE, Hybrid XLE, Hybrid Limited and Hybrid Platinum with Nightshade appearance packages on the lower hybrid grades — so a buyer can enter the hybrid cheaply or step to a loaded gas Platinum. The only real gap is at the bottom, where the discontinued L trim removed the sub-$38K entry point.
Still a big seller in absolute terms — 89,658 US deliveries would place it comfortably mid-pack in the class — but the trajectory is the story: volume nearly halved from 2023 as the new Grand Highlander took buyers out of the same showroom, so the nameplate itself is in sharp decline even though the Highlander family remains near the top of the segment.
About as strong as mainstream brand equity gets — the Highlander is one of the nameplates Toyota's reliability-and-resale halo was built on, and for three-row family shoppers the badge is a genuine purchase driver even where the product loses on paper to Telluride or Palisade.
Scored on buyer benefit: Toyota remained disciplined in 2024 — published support was essentially subvented APR on selected grades plus stackable military and college rebates, with no large cash-back program — though the nameplate's collapsing volume left more Highlanders sitting on lots than in the 2021–22 seller's market, so negotiating room was better than the badge historically allowed.
Mid-to-late cycle: 2024 is the fifth model year of the XU70 generation that launched for 2020, but it sits just one year after the substantial MY2023 update that swapped the 3.5L V6 for the T24A-FTS 2.4L turbo and fitted the Toyota Audio Multimedia interior, so the hardware buyers touch was current. What dents it is internal — the brand-new 2024 Grand Highlander outclasses it on packaging in the same showroom.
Textbook 'well-reviewed, rarely the pick of the class' — reviewers credit the quiet ride, hybrid economy and standard driver aids, then dock the tight third row and small cargo hold, and US News explicitly calls it a competent SUV that doesn't stand out in a packed class. The 2024 car does earn one honor its successor lost: IIHS named it a Top Safety Pick, a test the new Grand Highlander failed.