The verdict
A mixed-report minivan, strong on safety and held back by ownership.
Overall 2.30 (C+) across 10 graded subjects. Its strongest is safety at 3.18 (B), its weakest cost of ownership at 0.76 (F). 6 of 10 subjects grade at C− or better.
Jump to scoresStrengths
- Safety
- Space & Comfort
- Value & Market Position
What holds it back
- Cost of Ownership
- Efficiency & Range
- Performance & Powertrain
Top alternatives
Cars shoppers cross-shop with the Chrysler Pacifica
2.71B-
Toyota SiennaMinivanPacifica wins on cargo flexibility (Stow 'n Go's 140.5 cu ft flat load floor is untouchable) and offers the segment's only PHEV plus AWD on a gas engine.
Compare
2.54C+
Honda OdysseyMinivanBoth are family-focused minivans; the Odyssey drives a bit sharper and has a smoother 10-speed transmission and better long-term reliability.
Compare
2.71B-
Kia CarnivalMinivanThe Carnival brings a longer 5/60 basic + 10/100k powertrain warranty and a fresher SUV-styled cabin at a lower base price.
CompareHow it's evolved
6 scored model years · 2021–2026
Subject scores by year
Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.
| Year | Performance | Efficiency | Safety | Space | Cost | Reliability | Tech | Use-case | Driving | Value |
|---|---|---|---|---|---|---|---|---|---|---|
| 2026 | 44 | 44 | 73 | 69 | 37 | 49 | 69 | 68 | 64 | 71 |
| 2025 | 44 | 42 | 72 | 73 | 47 | 53 | 70 | 70 | 64 | 70 |
| 2024 | 44 | 43 | 74 | 73 | 49 | 50 | 68 | 70 | 65 | 72 |
| 2023 | 44 | 43 | 76 | 76 | 42 | 51 | 66 | 70 | 64 | 74 |
| 2022 | 44 | 47 | 82 | 73 | 40 | 51 | 71 | 72 | 64 | 78 |
| 2021 | 44 | 42 | 79 | 74 | 41 | 54 | 68 | 72 | 64 | 85 |
Compare two years
Best fit & conditions
Higher scores mean a better fit for that use case. Learn more about use-case fit →
Subject profile
Detailed scoring by subject
1Performance & PowertrainOne of the Pacifica's weakest categories.0.92F
Every 2023 gas Pacifica, including the volume Touring L, uses the naturally aspirated 3.6-liter Pentastar V6 rated at 287 hp; 2023 is a mechanical carry-over year, the only lineup news being the mid-year Road Tripper appearance-and-cargo package.
The Pentastar V6 makes 262 lb-ft, and it arrives at a relatively high 4,000 rpm — ordinary naturally aspirated output for the segment, with less low-end pull than a turbocharged rival would deliver.
The FWD gas Pacifica reaches 60 mph in a mid-pack 7.3 seconds; AWD carries 362 lb more curb weight (4,883 vs 4,521 lb) and is correspondingly slower. Chrysler publishes no factory acceleration figure.
The mature Pentastar V6 gives linear, lag-free response and stays acceptably quiet in normal driving, but its acceleration is judged merely average for the class rather than effortless, and engine noise intrudes when the transmission drops gears.
The 948TE nine-speed works through its wide 9.81 ratio spread cleanly in ordinary driving, but it can pick an unsuitable gear on steep grades and hunts audibly, keeping it short of the segment's best automatics.
At 3,600 pounds with the Trailer Tow Group, the gas Pacifica out-tows the Odyssey, Sienna and Carnival by 100 pounds — the best rating in the segment — but the plug-in hybrid carries no tow rating at all.
AWD is optional on three of the four 2023 gas trims — Touring L, Limited and Pinnacle — but not on the base Touring and not on the plug-in hybrid; it is an automatic on-demand system with no low range, lockers or terrain modes.
This is a pavement-focused minivan: 5.1 inches of ground clearance (5.4 with AWD), shallow approach and breakover angles, and no skid plates, lockers, terrain modes or off-road trim — the new-for-2023 Road Tripper adds graphics, a roof rack and a cargo liner, not capability.
The 2023 range offers two genuinely distinct powertrains — the gas V6 with a choice of FWD or AWD, and a front-drive plug-in hybrid that remains the only PHEV minivan sold in the US — more variety than any direct rival, but it stops short of a third option.
2Efficiency & RangeOne of the Pacifica's weakest categories.0.83F
The volume FWD gas trim returns 22 MPG combined; with no hybrid assistance the naturally aspirated V6 trails the electrified Sienna badly, and optional AWD drops the rating to 20 MPG.
City is the gas Pacifica's weakest figure at 19 MPG — engine stop-start is standard but cannot close the gap to a hybrid minivan — and AWD costs another 2 MPG.
The nine-speed's tall overdrive ratios let the FWD V6 return a respectable 28 MPG highway, the strongest part of its EPA profile, though AWD lowers it to 25 MPG.
The EPA publishes 418 miles of total range for the FWD gas Pacifica from its 19.0-gallon tank at 22 MPG combined; AWD's 20 MPG rating cuts that to roughly 380 miles.
At the EPA's standard 15,000-mile year the 22-MPG FWD Pacifica costs about $2,800 in fuel — roughly $750 a year more than the plug-in hybrid version — and the EPA flags about $3,000 in extra fuel spend over five years versus an average new vehicle.
The Pentastar V6 is specified for widely available regular 87-octane and tolerates E0 through E15, so there is no fuel-grade premium stacked on top of its already-high consumption.
3SafetyThe Pacifica's best-graded category.3.18B
NHTSA tested the 2023 Pacifica directly and awarded the maximum overall rating, with five stars in both the frontal and side programs and four stars for rollover (11.6% rollover risk, no tip) — the usual result for a low-floor minivan.
The 2023 Pacifica does hold an IIHS Top Safety Pick (the lower tier), on Good results in small overlap front driver and passenger, the original moderate overlap, roof strength and head restraints, plus Acceptable in the updated side test. What holds the score down is precisely the test a minivan buyer should care most about: the 2023 van rated Marginal in the updated moderate overlap evaluation, which grades rear-occupant protection, and headlights and belt reminders are only Acceptable/Marginal.
Chrysler's 2023 order guide shows the full core suite standard on every Pacifica trim including the volume Touring L: Adaptive Cruise Control with Stop and Go (NHZ), Blind Spot Monitoring with Rear Cross-Path Detection (XAN), Full-Speed Forward Collision Warning Plus (LSU), Automatic Pedestrian Emergency Braking (LST) and LaneSense Lane Departure Warning Plus with Lane Keep Assist (LAS). Nothing on the standard checklist is trim-gated; only the 360-degree camera and front park assist sit behind the Safety Sphere package on lower trims.
IIHS rates the Pacifica's standard front crash prevention Superior for vehicle-to-vehicle and Advanced for pedestrian detection in both daytime and nighttime testing — nighttime pedestrian performance is where most rivals lose points, and the Pacifica clears it. Short of a perfect score only because the pedestrian results are Advanced rather than Superior.
Blind Spot Monitoring with Rear Cross-Path Detection is standard on every 2023 trim, which is better coverage than the trim-gated arrangement on the cheaper Voyager. It stays in the upper half of the middle band rather than the top because it is alert-only: there is no braking or steering intervention and no safe-exit warning of the kind Toyota and Kia fit to their minivans.
LaneSense Lane Departure Warning Plus with Lane Keep Assist is standard, but it is a departure-correction system, not lane centering — Stellantis's hands-on Active Driving Assist was launched on Jeep's Grand Cherokee L and never offered on the 2023 Pacifica. Owners describe the system as nudging the van back off the line rather than holding it centered, which is a step behind the Sienna's Lane Tracing Assist and the Carnival's Lane Following Assist.
Adaptive Cruise Control with Stop and Go is standard on every trim including the volume Touring L — a genuine advantage over rivals that reserve full-speed ACC for higher trims — and it works down to a standstill with automatic resume. It falls short of the top band because there is no lane-centering half of the equation, so it never becomes an integrated highway-assist system.
No hands-free highway driving is offered on the 2023 Pacifica at any trim or price. Stellantis's hands-free Active Driving Assist was reserved for Jeep and Wagoneer products in this period and never reached the Chrysler minivan.
Every 2023 Pacifica trim gets LED projector low beams with high-beam assist, so there is no bad-headlight trim to avoid — but IIHS rates them only Acceptable, not Good, across the range. Consistent mediocrity rather than a trim trap, which is the middle of the band.
Classic minivan sightlines — a tall greenhouse, upright seating, a low cowl and large side glass through the sliding doors give an easy view out and simple placement of a big vehicle. A rear back-up camera is standard, with a 360-degree surround-view camera and front park assist available in the Safety Sphere package, and the FamCAM interior camera covers the rows behind you.
The practical side is excellent: wide power sliding-door openings, a flat floor, a big walkway to the third row and second-row seats that make loading a car seat easy, with LATCH provision in both the second and third rows. The anchors themselves are the weak point — IIHS rates LATCH ease of use only Acceptable, and Cars.com's car-seat checks on this generation note third-row anchors set close to stiff cushioning with an awkward split across seats and tethers that blend into the plastic trim.
4Space & ComfortOne of the Pacifica's strongest categories.3.13B
The official specification sheet lists the 2023 Pacifica's seating capacity as 2/2/3 or 2/3/3, so the volume Touring L reaches the segment-maximum eight seats when the second-row bench is ordered — though that option is not available with all-wheel drive.
Mid-pack minivan front headroom, and the number the volume Touring L actually delivers since the panoramic roof is a standalone option there rather than standard equipment.
At 41.1 inches the Pacifica sits near the bottom of the minivan band — the Sienna's 40.3 and Odyssey's 40.9 are no better, so this is a segment-wide characteristic rather than a Pacifica shortfall, and generous seat travel means tall drivers are not actually short of room.
Near the top of the minivan band — the boxy roofline gives second-row passengers nearly as much headroom as the front seats, and even the third row keeps 38.7 inches.
A solid 39.0 inches, and the Stow 'n Go buckets slide to shift room between the second and third rows — but it trails the Odyssey's 40.9 and the Carnival's 40.4 because seats designed to fold into the floor cannot carry the long slide rails their rivals use.
A genuinely adult-capable third row: 38.7 inches of headroom and 36.5 of legroom, reached through wide power sliding doors and a flat walkway rather than a folded seat, with its own USB charging and third-row climate outlets. It falls short of the top band only because getting back there is a squeeze for larger adults and the power-folding function is reserved for Limited and Pinnacle.
The third row disappears into a floor well rather than folding on top of the load floor, giving 87.5 cubic feet of genuinely flat space — behind the Odyssey's 92.0 but ahead of the Sienna's 75.2, and the 32.3 cu ft still available with all seven aboard swallows a week of strollers and luggage.
140.5 cubic feet is mid-band on the raw number, but the way it is reached matters more than the figure: the gas Pacifica gets there with nothing to remove or store in the garage, whereas the Odyssey's larger 158 cu ft and the Carnival's 145.1 both require lifting the second-row seats out of the van.
This is the Pacifica's signature and still the segment benchmark: when the second-row seats are upright, the empty Stow 'n Go floor wells beneath them become two large covered bins no rival offers, on top of a deep center console, a full-width floor tray and an available 115-volt household outlet. Short of a perfect score only because the wells are lost on the Pinnacle and the plug-in hybrid, where the battery occupies that space.
Front seats draw consistent praise for long-drive support despite firm padding, and heated fronts plus a power driver's seat are standard on every trim. The second row is the compromise the Stow 'n Go mechanism exacts — the cushions must be thin enough to fold into the floor, and reviewers rate them less comfortable and less adjustable than the Odyssey's or Sienna's.
One of the Pacifica's clearest strengths — a softly sprung chassis that absorbs broken pavement and potholes without the secondary float that usually accompanies that tuning, which Consumer Reports credits to well-judged damping rather than simple softness.
Consumer Reports calls the interior hushed and attributes it to active noise cancellation fitted as standard; the naturally aspirated V6 stays distant at a cruise, and only a downshift brings it into the cabin.
Unusually rich at the bottom of the range: three-zone automatic climate control, heated front seats, a heated steering wheel and a remote start system are all standard on every 2023 trim including the base Touring, so the volume Touring L buyer pays nothing extra for any of them. Ventilated front seats and heated second-row seats are the only comfort items reserved for higher trims and packages.
5Cost of OwnershipThe Pacifica's lowest-graded category.0.76F
The entry gas trim for 2023 was still the FWD-only Touring; the lower-priced retail grades had already moved to the Voyager nameplate. It is the highest entry price among mainstream minivans, ahead of the Odyssey and Sienna.
Touring L FWD is the representative volume gas configuration — the widely recommended step-up trim, adding the panoramic sunroof, leather, heated steering wheel and Alpine audio that family buyers commonly select for about $3,700 over Touring. The price is well sourced; naming it the volume trim is a judgment.
Edmunds' model-year projection puts the 2023 Pacifica toward the expensive end of the minivan band, consistent with Chrysler's above-average repair incidence. Taken from search results because edmunds.com refuses direct fetches, and CarEdge's much lower class-based estimate shows how wide the industry spread is on this vehicle.
The Pacifica retains about five percentage points less than the minivan category average, which turns directly into extra depreciation dollars no matter how large the discount at purchase.
Chrysler's bumper-to-bumper term matches Honda and Toyota but sits at the floor of this item's normalization band and trails Kia's five-year coverage.
The gas Pacifica's powertrain term is conventional for a mainstream minivan but is the bottom of this item's scoring band; the plug-in hybrid's separate 10-year/150,000-mile battery coverage does not apply to the gas configuration scored here.
Chrysler included no factory scheduled-maintenance plan for 2023, which holds this item in the low band. Five-year/60,000-mile roadside assistance and the Uconnect 5 connected-service trials (including the Amazon Fire TV integration) are real but minor perks, well short of the multi-year included service a high score requires.
$43,275 volume-trim price minus its estimated resale value after 5 years (48.8% retained, or about $21,118) leaves about $22,157 in depreciation. Add the projected $7,478 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $29,635 in total.
6Reliability & QualityGrades below the middle of the scale.1.43D
The 2023 model year is the strongest of its immediate neighbors on owner-survey evidence: Consumer Reports rates it about average for the model year, where it called both the 2022 and 2024 vans less reliable than other vehicles of their year. J.D. Power still places it at the very bottom of its Average band, and the named trouble spots are the generation's familiar electronics and sealing complaints, so it lands just under the segment midpoint rather than at it.
Chrysler's contemporaneous brand standing is bottom-third on long-term dependability and last on initial quality, and its multi-year trend gets worse rather than better after this model year. The Stellantis initial-quality headline that year belongs to Dodge, Ram and Alfa Romeo, not to Chrysler, so it is not a mitigating signal for this brand.
The manufacturer recall burden on this model year is heavy and concentrated in occupant protection and rear visibility rather than convenience items. Two safety systems were each recalled three separate times — the rearview camera and the side curtain airbags — which points to remedies that did not resolve the underlying defect rather than isolated lapses, and the clockspring campaign is an outright FMVSS 208 non-compliance in which the driver's airbag may not deploy.
The naturally aspirated 3.6-liter Pentastar V6 is a mature, very high-volume engine with broad service support, but its rocker-arm ticking and intake-valve carbon history and the 948TE nine-speed's shift-quality record keep the pairing below average. This model year fares marginally better than the years either side of it because the owner survey does not name the transmission as a trouble spot, as it does for 2024.
The volume Touring L presents well where buyers touch it first — synthetic leather upholstery, a large screen and well-executed Stow 'n Go seating — but reviewers consistently flag hard, low-grade plastics elsewhere that undercut the otherwise upscale look. That is competitive for a mainstream minivan rather than class-leading, and the richer Limited and Pinnacle cabins are not used to inflate the volume-trim score.
This is the weakest build-quality year of the three around it, because the owner survey's leading complaint category is squarely an assembly problem rather than a component failure. Squeaks, rattles, wind noise and failed weather sealing that lets in air and water are the definition of inconsistent assembly, and they arrive alongside reviewer reports of unimpressive fit and finish and electronic gremlins, against a brand that finished last on initial quality that year.
Owners get broad nationwide access through the shared Chrysler-Dodge-Jeep-Ram franchise footprint, which is a real strength for a brand whose own lineup is down to two nameplates. Service execution is only adequate, with J.D. Power rating the dealership experience Average and Chrysler absent from the leading mass-market service brands, so coverage rather than quality carries the score.
The gas van benefits from a long-running domestic platform, a Pentastar V6 shared across millions of Stellantis vehicles, and healthy independent-shop and aftermarket supply, so routine ownership costs run well below the brand average. Pacifica-specific hardware — powered sliding doors, body electronics and large assemblies — can still be expensive to put right, which keeps it out of the top band.
7Technology & InfotainmentMid-pack among this car's ten categories.2.43C+
Chrysler fits the same 10.1-inch Uconnect 5 display to all four 2023 trims, so there is no screen to upgrade to and none to avoid; it is a good size in absolute terms but it is now well short of the Sienna's and Carnival's 12.3-inch panels.
Uconnect 5 is among the better mainstream systems: quick to respond, logically laid out, with up to five user profiles and 19 configurable widgets, and — the part reviewers value most — Chrysler kept physical volume and tuning knobs and hard climate buttons instead of burying them in the screen. Dual phone connectivity is standard.
Both wireless Apple CarPlay and wireless Android Auto are standard on every 2023 trim including the base Touring — the top band, and a genuine advantage over rivals that still wire the base trim.
The volume Touring L does not get native navigation as standard — TomTom nav arrives only with the Uconnect 5 NAV radio, which on that trim is bundled into the Uconnect Theater Family Group and is standard only from Limited up. Voice is competent rather than conversational: built-in voice command plus Amazon Alexa compatibility, which most owners will bypass for the standard wireless phone projection.
The ceiling is high and the floor is low. Both the Touring and the volume Touring L leave the factory with a plain six-speaker system; the 13-speaker Alpine is package-only on Touring L, and the genuinely strong 19-speaker Harman Kardon with a 10-inch subwoofer is reserved for Limited and Pinnacle. A buyer at the volume price point gets ordinary audio unless they option up.
Every trim gets a 7-inch configurable EVIC display with steering-wheel controls, but it is a screen set between conventional analog gauges rather than a full digital cluster — no 2023 Pacifica offers one. Standard availability lifts it to mid-band; the fixed analog surround keeps it there.
Firmware over-the-air updating is standard content on every 2023 Pacifica radio, and the NAV radio adds map OTA on top — so this is squarely the 'infotainment/maps OTA' band rather than the marketing-only claim some rivals make. It does not reach the top band because the updates cover the Uconnect system, not whole-vehicle software that adds features.
The Chrysler app covers the core remote set — start, lock/unlock, locate, panic alarm and vehicle health — and owners of the 2023 van report it as quick and reliable. It sits mid-band because the functions require an active SiriusXM Guardian or Uconnect Access subscription once the trial lapses, and there is no phone-as-key or digital key on this model year.
Port provision is a strength — as many as 12 USB outlets depending on trim, split between USB-A and USB-C and reaching all three rows including a dedicated third-row charge port, plus a 115-volt household outlet with the Uconnect Theater group. What keeps it out of the top band is the conspicuous absence of a wireless charging pad on the volume trims; it appears only as part of the Pinnacle's Ultra Console.
Remote proximity entry on all doors, illuminated keyless entry, a security alarm and a remote start system are standard on every 2023 trim, and power sliding doors plus a power liftgate come standard too. Hands-free kick-activated sliding doors and liftgate are standard from Limited and optional on the volume Touring L. Short of the top band only because no phone-as-key is offered.
The basics are standard everywhere — ParkView rear backup camera and ParkSense rear park assist with braking on all four trims — and the 360-degree Surround View camera is available as a package on the volume Touring L rather than being locked to the top trim. The FamCAM interior camera for watching the rear rows is a useful family-specific extra beyond the usual parking kit.
No head-up display is offered on any 2023 Pacifica trim, at any price, in any package — the feature does not appear anywhere in Chrysler's model-year feature availability document.
8Use-Case FitGrades above the middle of the scale.2.77B-
Close to the segment benchmark for daily family logistics: power sliding doors standard on every trim open onto a flat floor with a genuine walkway to the third row, the Stow 'n Go wells swallow a stroller without folding a seat, and LATCH provision covers both the second and third rows. It stops short of the Odyssey because IIHS rates the anchors themselves only Acceptable and the second-row seats do not slide laterally the way the Odyssey's Magic Slide does.
The ADAS proposition at family price points is the best in the segment — adaptive cruise with stop-and-go, blind-spot monitoring with rear cross-path, full-speed forward collision warning, pedestrian AEB and lane keep assist are all standard on the base Touring, not just the volume Touring L — and NHTSA awards five stars overall. The offset is real, though: the 2023 van rates only Marginal in the updated IIHS moderate overlap test, which is precisely the evaluation that grades rear-occupant protection, and seat belt reminders are Marginal.
Purpose-built for this: three-zone automatic climate standard on every trim, 32.3 cubic feet of luggage space still available with all seven seats occupied, a quiet compliant cabin, and the segment's most complete rear-seat entertainment — dual 10.1-inch seatback touchscreens with Amazon Fire TV, wireless headphones, HDMI inputs and a Blu-ray player.
Low-effort in traffic — light steering, a soft ride that shrugs off city pavement, commanding sightlines, and adaptive cruise with stop-and-go standard on every trim so stop-start commuting is genuinely automated. The nine-speed's habit of picking the wrong gear on grades is the recurring annoyance that keeps it below the Sienna.
The weakest use case for the gas Pacifica. 22 MPG combined and 19 MPG in the city is ordinary V6 minivan territory in a year when the Sienna's standard hybrid returns 36 combined, and the EPA puts annual fuel spend near $2,800 — roughly double what a hybrid rival costs to commute in. Regular unleaded is the only mitigation.
A 204.3-inch van with a 39.7-foot turning circle is a handful in tight urban parking — noticeably worse than the Odyssey's 36.7 feet or the Sienna's 36.9. Standard rear camera and rear park sensors plus the tall, upright glasshouse make it manageable, and an available 360-degree camera on the volume trim helps more than most rivals allow at that price.
The most work-capable minivan on sale, which still means light duty. Its 3,600-pound tow rating with the Trailer Tow Group is 100 pounds better than the Odyssey, Sienna or Carnival, and 140.5 cubic feet of completely flat, load-in-from-the-side floor makes it a credible small-cargo runner. But a 6,055-pound GVWR against a 4,521-pound curb weight leaves modest payload, and the naturally aspirated V6 works hard under load.
The 3.6-liter Pentastar is a mature, very high-volume engine with deep service support, and there is a real Stellantis fleet channel behind the van. Against that, this model year carries a heavy recall burden and below-average owner-reported build quality, and the Pacifica is trimmed as a family vehicle rather than a work tool — no vinyl-floor or fleet-spec interior is offered the way it is on a cargo-van rival.
Basic provisions rather than a work ecosystem: a 115-volt household outlet with the Theater group, a roof rack available on lower trims, all-weather floor mats and a cargo liner through the Road Tripper package, and a completely flat floor to load against. There are no bed-style tie-down rails, no upfitter wiring provisions and no washable interior surfaces.
A strong mile-eater: a hushed cabin with standard active noise cancellation, a compliant ride tuned for exactly this, comfortable front seats, roughly 418 miles of highway range from the 19-gallon tank, and adaptive cruise with stop-and-go standard. It misses the top band because there is no lane centering to pair with the cruise, so the driver still steers every mile.
Better than most minivans and still firmly pavement-biased. All-wheel drive is available on the volume Touring L and above — something the Odyssey cannot offer at all — and the 3,600-pound tow rating handles a small boat or camper while the flat 140.5-cubic-foot floor makes a passable sleeping platform with a 115-volt outlet aboard. But 5.1 inches of ground clearance (5.4 with AWD), a 14-degree approach angle and no terrain modes, skid plates or low range cap it well short of genuine off-pavement use.
The Pacifica's outright best attribute. Both the second and third rows fold into wells in the floor, so the gas van goes from seven seats to a flat 140.5-cubic-foot load bay in a couple of minutes with nothing to lift out and store in a garage — the Odyssey's larger 158 cubic feet and the Carnival's 145.1 both demand removing the second-row seats. With the seats up, the empty wells remain as covered underfloor bins, and a roof rack is available for what will not fit inside.
9Driving ExperienceMid-pack among this car's ten categories.2.30C+
Secure and better resolved than the shape suggests — Consumer Reports likens its cornering responses to a good midsized sedan, and body roll is well contained for a 4,521-pound van. It stays mid-band because Edmunds calls the handling unremarkable next to the Sienna and Odyssey, and nothing about it invites enthusiasm.
The electric rack is light and accurate enough to place the van confidently, which is the right priority for the mission, but it is numb — weight builds artificially and there is little feedback about grip. Squarely the middle band.
Adequate and predictable rather than impressive. Consumer Reports' instrumented testing puts the gas Pacifica nine feet shorter than the plug-in hybrid from 60 mph — a useful advantage of the conventional, non-regenerative brake pedal, which is linear and easy to modulate — but stopping distances for a van of this mass are unremarkable and there is no evidence of standout fade resistance.
The naturally aspirated Pentastar V6 delivers linear, lag-free tip-in and pulls smoothly from rest — no turbo hesitation, no hybrid handover to calibrate. The nine-speed automatic is what holds it back: it works cleanly in ordinary driving but hunts and picks the wrong gear on grades, which is the roughness owners actually notice.
Inoffensive and well isolated at a cruise — the V6 is smooth by nature and standard active noise cancellation keeps it distant — but it makes itself heard when the transmission drops gears to pass or climb, which happens more often than it should.
Near the wide end of the minivan band and the Pacifica's clearest everyday-drivability weakness — the Odyssey turns in 36.7 feet and the Sienna in 36.9, so three-point turns and parking-garage ramps ask noticeably more of a Pacifica driver.
A commanding, easy place to work: tall greenhouse, low cowl and large side glass give excellent sightlines, a power driver's seat with 8.7 inches of travel is standard on every trim, and Chrysler kept real volume and tuning knobs plus hard climate buttons rather than routing everything through the touchscreen. Step-in height is low enough that ingress is genuinely easy.
Competent and pleasant, never engaging. The V6 has a decent voice when extended and the chassis is more composed than the body style implies, but light numb steering, a comfort-first suspension and 4,521 pounds mean nobody takes the long way home in one. It edges above its Sienna and Carnival rivals on the strength of the naturally aspirated V6's linear responses.
10Value & Market PositionOne of the Pacifica's strongest categories.3.00B
Even the base Touring included a 10.1-inch Uconnect 5 touchscreen with wireless phone integration, Stow 'n Go second- and third-row seating, power sliding doors and liftgate, tri-zone climate, heated front seats and LED lighting, with pedestrian AEB newly standard for 2023. A $39,615 entry price — above both the Odyssey and Sienna — keeps it out of the top band.
Fold-into-the-floor Stow 'n Go seating combined with available AWD is content no other gas minivan offered at any price in 2023, and the cabin is the segment's richest. Class-worst resale, a merely adequate V6 powertrain and the highest entry price in the segment hold it to solid rather than standout value.
Four well-spaced gas grades — Touring, Touring L, Limited and Pinnacle — ran roughly $39,600 to $59,200, with AWD available on every gas model above Touring and a plug-in hybrid lineup alongside; the new Road Tripper appearance package added another configuration on Touring L. Only the FWD-only base trim keeps it from the very top.
2023 was the Pacifica's best year ever: a nameplate-record 120,665 US sales, comfortably first in the segment and roughly 40% of all US minivan volume. Substantial fleet and rental mix is the only reason this isn't scored higher still.
The Pacifica is well recognized as Chrysler's flagship family vehicle, but a brand narrowed to essentially two minivan nameplates carries little halo, and the used market prices the van below its class. It lacks the loyalty and residual strength Toyota and Honda bring to the same shopping list.
2023 sat between the constrained-inventory years and the fire-sale discounting that followed: gas Pacificas were negotiable with bonus cash and dealer discounts of a few thousand dollars, while the plug-in hybrid carried much larger factory rebates on top of the federal credit. Scored as buyer benefit per this item's inverted guidance.
2023 is the seventh model year of the generation launched for 2017 and the third since the substantial 2021 facelift, with changes limited to equipment shuffling, the Road Tripper appearance package, wider Amazon Fire TV availability and improved door and glass sealing. Squarely mid-cycle: current in cabin tech, but a mature platform with no redesign imminent.
Consistently well reviewed and decorated — IIHS Top Safety Pick, KBB 4.5/5, U.S. News 8.2/10 and a Consumer Guide Best Buy in an unbroken run since 2017 — but rarely the outright class pick: KBB ranked it #3 and U.S. News #2 for 2023, behind the Sienna. A Marginal result in IIHS's updated moderate overlap test, which emphasizes rear-occupant protection in a family vehicle, cost it the Top Safety Pick+ it held for 2022.
