The verdict
A mixed-report minivan, strong on safety and held back by ownership.
Overall 2.30 (C+) across 10 graded subjects. Its strongest is safety at 3.18 (B), its weakest cost of ownership at 0.76 (F). 6 of 10 subjects grade at C− or better.
Jump to scoresStrengths
- Safety
- Space & Comfort
- Value & Market Position
What holds it back
- Cost of Ownership
- Efficiency & Range
- Performance & Powertrain
Top alternatives
Cars shoppers cross-shop with the Chrysler Pacifica
2.71B-
Toyota SiennaMinivanPacifica wins on cargo flexibility (Stow 'n Go's 140.5 cu ft flat load floor is untouchable) and offers the segment's only PHEV plus AWD on a gas engine.
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2.54C+
Honda OdysseyMinivanBoth are family-focused minivans; the Odyssey drives a bit sharper and has a smoother 10-speed transmission and better long-term reliability.
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2.71B-
Kia CarnivalMinivanThe Carnival brings a longer 5/60 basic + 10/100k powertrain warranty and a fresher SUV-styled cabin at a lower base price.
CompareHow it's evolved
7 scored model years · 2020–2026
Subject scores by year
Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.
| Year | Performance | Efficiency | Safety | Space | Cost | Reliability | Tech | Use-case | Driving | Value |
|---|---|---|---|---|---|---|---|---|---|---|
| 2026 | 44 | 44 | 73 | 69 | 37 | 49 | 69 | 68 | 64 | 71 |
| 2025 | 44 | 42 | 72 | 73 | 47 | 53 | 70 | 70 | 64 | 70 |
| 2024 | 44 | 43 | 74 | 73 | 49 | 50 | 68 | 70 | 65 | 72 |
| 2023 | 44 | 43 | 76 | 76 | 42 | 51 | 66 | 70 | 64 | 74 |
| 2022 | 44 | 47 | 82 | 73 | 40 | 51 | 71 | 72 | 64 | 78 |
| 2021 | 44 | 42 | 79 | 74 | 41 | 54 | 68 | 72 | 64 | 85 |
| 2020 | 40 | 42 | 66 | 72 | 52 | 52 | 51 | 63 | 64 | 72 |
Compare two years
Best fit & conditions
Higher scores mean a better fit for that use case. Learn more about use-case fit →
Subject profile
Academic Probation · NHTSA safety recalls
Jun 2, 2026Air bags: frontalThe spring inside the front seat harness connector may contact electrical terminals.
Defect
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.
Risk
The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.
Remedy
Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.
NHTSA campaign 26V358000 ↗141 vehicles potentially affected (all models in the campaign)Owners notified Jul 16, 2026Filed by Braun CorporationFiled as PACIFICAMay 21, 2026Back over prevention: sensing system: cameraContamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Defect
Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
NHTSA campaign 26V327000 ↗Manufacturer no. 46D16 vehicles potentially affected (all models in the campaign)Owners notified Jul 16, 2026Filed by Chrysler (FCA US, LLC)Filed as PACIFICAMay 11, 2026Equipment adaptive/mobility: wheelchair restraints/securement: critical fastenersThe retractors may not lock, preventing the wheelchair from being properly secured.
Defect
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.
NHTSA campaign 26V296000 ↗476 vehicles potentially affected (all models in the campaign)Owners notified Jun 16, 2026Filed by Braun CorporationFiled as PACIFICAMar 26, 2026Air bags: side/window: curtainThe right and left side curtain air bags may have insufficient pressure retention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Defect
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Risk
Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.
Remedy
Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.
NHTSA campaign 26V189000 ↗Manufacturer no. 06D, 10D, 11D293,264 vehicles potentially affected (all models in the campaign)Owners notified May 14, 2026Filed by Chrysler (FCA US, LLC)Filed as PACIFICADec 17, 2025Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchorThe retractors may not lock, preventing the wheelchair from being properly secured.
Defect
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
NHTSA campaign 25V877000 ↗1,019 vehicles potentially affected (all models in the campaign)Owners notified Jan 27, 2026Filed by Vantage MobilityFiled as PACIFICADec 17, 2025Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchorPlease refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Defect
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
NHTSA campaign 25V876000 ↗86 vehicles potentially affected (all models in the campaign)Owners notified Feb 5, 2026Filed by Rollx VansFiled as PACIFICAJun 12, 2025Back over prevention: sensing system: camera · Equipment: appliance: tv/radio/speakersDue to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Defect
Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 34C.
NHTSA campaign 25V388000 ↗Manufacturer no. 34C140 vehicles potentially affected (all models in the campaign)Owners notified Jul 3, 2025Filed by Chrysler (FCA US, LLC)Filed as PACIFICAMay 8, 2025Air bags: side/window: curtainThe right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Defect
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Risk
An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
Remedy
Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.
NHTSA campaign 25V302000 ↗Manufacturer no. 06C, 54C, 55C250,651 vehicles potentially affected (all models in the campaign)Owners notified Oct 14, 2025Filed by Chrysler (FCA US, LLC)Filed as PACIFICAOct 24, 2024Air bags: side/window: curtainAn improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Defect
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Risk
An air bag that does not deploy during a crash increases the risk of injury.
Remedy
Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
NHTSA campaign 24V793000 ↗Manufacturer no. A8B26 vehicles potentially affected (all models in the campaign)Owners notified Oct 22, 2020Filed by Chrysler (FCA US, LLC)Filed as PACIFICAJun 13, 2024Back over prevention: sensing system: cameraThe radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
NHTSA campaign 24V436000 ↗Manufacturer no. 66B, 79B1,033,433 vehicles potentially affected (all models in the campaign)Owners notified Jul 9, 2024Filed by Chrysler (FCA US, LLC)Filed as PACIFICAMar 14, 2024Air bags: frontal: driver clockspring/spiral cassette · Steering: columnThe steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Defect
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
An air bag that does not deploy in a crash can increase the risk of injury.
Remedy
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
NHTSA campaign 24V199000 ↗Manufacturer no. 14B,33B,34B,35B,36B38,164 vehicles potentially affected (all models in the campaign)Owners notified Apr 11, 2024Filed by Chrysler (FCA US, LLC) (Stellantis)Filed as PACIFICANov 9, 2023Electrical system: 12v/24v/48v batteryAn electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.
Defect
Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.
Risk
A fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is B0A.
NHTSA campaign 23V753000 ↗Manufacturer no. B0A32 vehicles potentially affected (all models in the campaign)Owners notified Nov 28, 2023Filed by Chrysler (FCA US, LLC)Filed as PACIFICAJul 20, 2023Fuel system, gasoline: delivery: hoses, lines/piping, and fittingsThe fuel line may be deformed, causing a fuel leak.
Defect
Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak.
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77A.
NHTSA campaign 23V500000 ↗Manufacturer no. 77A967 vehicles potentially affected (all models in the campaign)Owners notified Aug 31, 2023Filed by Chrysler (FCA US, LLC)Filed as PACIFICAJan 17, 2023Electrical system: wiring: connectors/plugs/receptacles · Hybrid propulsion system: inverterAn internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Defect
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Risk
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
NHTSA campaign 23V010000 ↗Manufacturer no. 03A67,117 vehicles potentially affected (all models in the campaign)Owners notified Feb 23, 2023Filed by Chrysler (FCA US, LLC)Filed as PACIFICA
33 recalls on other model years of the Pacifica (2017–2022, 2024–2026)
Sep 1, 2026Electronic stability control (esc)The brake pedal position sensor capacitor may be cracked, which can cause a loss of electronic stability control. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Defect
Chrysler (FCA US, LLC) is recalling certain 2025-2026 Chrysler Voyager, Chrysler Pacifica, and 2026 Chrysler Voyager Plug-In Hybrid Electric (PHEV) vehicles. The brake pedal position sensor capacitor may be cracked, which can cause a loss of electronic stability control. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risk
A loss of electronic stability control increases the risk of a crash.
Remedy
Dealers will inspect and replace brake pedal position sensor, as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 69D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning September 9, 2026.
NHTSA campaign 26V561000 ↗Manufacturer no. 69D2,017 vehicles potentially affected (all models in the campaign)Owners notified Sep 17, 2026Filed by Chrysler (FCA US, LLC)Filed as PACIFICA, PACIFICA PLUG-IN HYBRIDAug 13, 2026Back over prevention: sensing system: cameraThe rearview camera image may fail to display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Defect
Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiator, Jeep Compass, Jeep Cherokee, Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Wagoneer, Jeep Grand Wagoneer L, Ram Promaster, Ram Promaster EV, Ram 1500, Ram 2500, Chrysler Pacifica Plug-In Hybrid, Chrysler Voyager, and 2026-2027 Chrysler Pacifica and Dodge Charger vehicles. The rearview camera image may fail to display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
A rearview camera image that fails to display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Radio software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning September 2, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on August 20, 2026.
NHTSA campaign 26V531000 ↗Manufacturer no. 78D844,027 vehicles potentially affected (all models in the campaign)Owners notified Sep 2, 2026Filed by Chrysler (FCA US, LLC)Filed as PACIFICA, PACIFICA PLUG-IN HYBRIDJun 4, 2026Electrical system: propulsion system: traction batteryThe battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Defect
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Risk
A vehicle fire increases the risk of injury.
Remedy
Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
NHTSA campaign 26V362000 ↗Manufacturer no. 52D17,277 vehicles potentially affected (all models in the campaign)Owners notified Jun 23, 2026Filed by Chrysler (FCA US, LLC)Filed as PACIFICASep 4, 2025Air bags: side/window: curtainThe right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Defect
Chrysler (FCA US, LLC) is recalling certain 2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Risk
An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
Remedy
Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 82C, 86C, 87C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.
NHTSA campaign 25V573000 ↗Manufacturer no. 82C, 86C, 87C985 vehicles potentially affected (all models in the campaign)Owners notified Oct 14, 2025Filed by Chrysler (FCA US, LLC)Filed as PACIFICAJul 17, 2025Back over prevention: sensing system: camera · Equipment: appliance: tv/radio/speakersThe vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Defect
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.
NHTSA campaign 25V471000 ↗Manufacturer no. 57C21 vehicles potentially affected (all models in the campaign)Owners notified Aug 7, 2025Filed by Chrysler (FCA US, LLC)Filed as PACIFICAMar 27, 2025Service brakes, hydraulic: critical fasteners · Service brakes, hydraulic: foundation components: disc: caliperThe bolts securing the front brake caliper bracket may not be tightened properly, which can result in reduced steering control, a brake fluid leak, and a loss of front brake function.
Defect
Chrysler (FCA US, LLC) is recalling certain 2025 Chrysler Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The bolts securing the front brake caliper bracket may not be tightened properly, which can result in reduced steering control, a brake fluid leak, and a loss of front brake function.
Risk
Reduced steering control, a brake fluid leak, and loss of front brake function increase the risk of a crash.
Remedy
Dealers will inspect and replace the front brake caliper brackets and bolts, as necessary, free of charge. Owner notification letters were mailed April 10, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 27C.
NHTSA campaign 25V191000 ↗Manufacturer no. 27C8 vehicles potentially affected (all models in the campaign)Owners notified Apr 10, 2025Filed by Chrysler (FCA US, LLC)Filed as PACIFICA PLUG-IN HYBRIDNov 25, 2024Seats: barriersThe seat limiter may not have been installed, allowing the seat to move too far forward. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Defect
Braun Corporation (Braun) is recalling certain 2024 Chrysler Pacifica and Voyager vehicles. The seat limiter may not have been installed, allowing the seat to move too far forward. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
A seat positioned too close to the air bag can increase the risk of injury during a crash.
Remedy
Dealers will inspect and install a seat limiter as necessary, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Braun customer service at 1-800-488-0359.
NHTSA campaign 24V888000 ↗44 vehicles potentially affected (all models in the campaign)Owners notified Dec 17, 2024Filed by Braun CorporationFiled as PACIFICAJul 18, 2024Hybrid propulsion systemThe battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Defect
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Risk
A vehicle fire increases the risk of injury.
Remedy
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
NHTSA campaign 24V538000 ↗Manufacturer no. 72B3,606 vehicles potentially affected (all models in the campaign)Owners notified Mar 6, 2025Filed by Chrysler (FCA US, LLC)Filed as PACIFICA PLUG-IN HYBRIDJul 18, 2024Hybrid propulsion systemThe battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Defect
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Risk
A vehicle fire increases the risk of injury.
Remedy
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.
NHTSA campaign 24V536000 ↗Manufacturer no. 73B15,910 vehicles potentially affected (all models in the campaign)Owners notified Dec 12, 2024Filed by Chrysler (FCA US, LLC)Filed as PACIFICA PLUG-IN HYBRIDMar 28, 2024Traction control systemThe traction control system (TCS) does not function when cruise control is activated.
Defect
Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The traction control system (TCS) does not function when cruise control is activated.
Risk
An inactive traction control system can increase the risk of a crash.
Remedy
Dealers will update the TCS software, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 22B.
NHTSA campaign 24V240000 ↗Manufacturer no. 22B26,776 vehicles potentially affected (all models in the campaign)Owners notified Apr 11, 2024Filed by Chrysler (FCA US, LLC) (Stellantis)Filed as PACIFICAMar 28, 2024Visibility: windshield: critical fastenersThe windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Defect
Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Risk
A windshield that detaches from the vehicle during a crash can increase the risk of injury.
Remedy
Dealers will replace the windshield, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 25B.
NHTSA campaign 24V238000 ↗Manufacturer no. 25B223 vehicles potentially affected (all models in the campaign)Owners notified Apr 30, 2024Filed by Chrysler (FCA US, LLC) (Stellantis)Filed as PACIFICAAug 11, 2022Visibility: windshield wiper/washer: linkagesThe windshield wiper arm nuts may be improperly tightened, which can cause the wipers to not function properly.
Defect
Chrysler (FCA US, LLC) is recalling certain 2022 Voyager and Pacifica vehicles. The windshield wiper arm nuts may be improperly tightened, which can cause the wipers to not function properly.
Risk
Improperly functioning wipers can reduce the driver's visibility in certain weather conditions, increasing the risk of a crash.
Remedy
Dealers will tighten the wiper arm nuts, free of charge. Owner notification letters were mailed August 30, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US's number for this recall is Z80.
NHTSA campaign 22V619000 ↗Manufacturer no. Z80508 vehicles potentially affected (all models in the campaign)Owners notified Aug 30, 2022Filed by Chrysler (FCA US, LLC)Filed as PACIFICAMar 24, 2022Seats: mid/rear assemblyThe second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Defect
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Risk
An unsecured seat increases the risk of injury in a crash.
Remedy
Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z22.
NHTSA campaign 22V181000 ↗Manufacturer no. Z221,160 vehicles potentially affected (all models in the campaign)Owners notified Apr 7, 2022Filed by Chrysler (FCA US, LLC)Filed as PACIFICAFeb 11, 2022Hybrid propulsion systemA vehicle fire can occur when parked, even with the ignition in the "Off" position.
Defect
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.
Risk
A vehicle fire increases the risk of injury.
Remedy
Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z11. This recall is superseded by NHTSA recall 24V-538.
NHTSA campaign 22V077000 ↗Manufacturer no. Z1116,741 vehicles potentially affected (all models in the campaign)Owners notified Oct 6, 2022Filed by Chrysler (FCA US, LLC)Filed as PACIFICA PLUG-IN HYBRIDSep 10, 2020Back over prevention: sensing system: cameraA software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Defect
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
NHTSA campaign 20V191000 ↗Manufacturer no. W30-W37319,610 vehicles potentially affected (all models in the campaign)Owners notified Apr 27, 2020Filed by Chrysler (FCA US LLC)Filed as PACIFICAJun 9, 2020Electrical system: 12v/24v/48v battery: cables · Electrical system: wiring: interior/under dashThe 12 volt isolator post located behind the driver's seat may develop high resistance.
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Risk
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Remedy
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
NHTSA campaign 20V334000 ↗Manufacturer no. W4623,079 vehicles potentially affected (all models in the campaign)Owners notified Jul 30, 2020Filed by Chrysler (FCA US LLC)Filed as PACIFICA PLUG-IN HYBRIDDec 12, 2019Back over prevention: sensing system: camera · Equipment: electrical: radio/tape deck/cd etc.A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Defect
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
NHTSA campaign 19V886000 ↗Manufacturer no. VE220,441 vehicles potentially affected (all models in the campaign)Owners notified Jan 9, 2020Filed by Chrysler (FCA US LLC)Filed as PACIFICAMay 9, 2019Electrical system: 12v/24v/48v batteryA loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Risk
A loss of power steering assist or a stall can increase the risk of crash.
Remedy
Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
NHTSA campaign 19V348000 ↗Manufacturer no. V53198,731 vehicles potentially affected (all models in the campaign)Owners notified May 24, 2019Filed by Chrysler (FCA US LLC)Filed as PACIFICAFeb 28, 2019Suspension: front: control arm: lower armThe right front lower control arm may separate from the steering knuckle.
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Risk
A control arm separation could increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.
NHTSA campaign 19V143000 ↗Manufacturer no. V1547,771 vehicles potentially affected (all models in the campaign)Owners notified Apr 26, 2019Filed by Chrysler (FCA US LLC)Filed as PACIFICA, PACIFICA PLUG-IN HYBRIDOct 19, 2018Engine and engine cooling: exhaust system: emission control: catalytic convertor · Hybrid propulsion systemAfter the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Risk
The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
Remedy
FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
NHTSA campaign 18V740000 ↗Manufacturer no. U9410,260 vehicles potentially affected (all models in the campaign)Owners notified Nov 15, 2018Filed by Chrysler (FCA US LLC)Filed as PACIFICA PLUG-IN HYBRIDAug 9, 2018Electrical system: wiring: front underhoodThe powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk
A vehicle stall can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
NHTSA campaign 18V524000 ↗Manufacturer no. U8712,779 vehicles potentially affected (all models in the campaign)Owners notified Oct 2, 2018Filed by Chrysler (FCA US LLC)Filed as PACIFICA, PACIFICA PLUG-IN HYBRIDJul 26, 2018Power train: axle assembly: axle shaftThe front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
Risk
If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U80.
NHTSA campaign 18V493000 ↗Manufacturer no. U8061 vehicles potentially affected (all models in the campaign)Owners notified Sep 18, 2018Filed by Chrysler (FCA US LLC)Filed as PACIFICAJul 26, 2018Power train: automatic transmissionA component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Defect
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Risk
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
NHTSA campaign 18V492000 ↗Manufacturer no. U855 vehicles potentially affected (all models in the campaign)Owners notified Aug 7, 2018Filed by Chrysler (FCA US LLC)Filed as PACIFICAJun 14, 2018Electrical system: ignition: anti-theft: control module · Equipment: electrical: anti-theft devicesThe Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Risk
If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Remedy
Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
NHTSA campaign 18V395000 ↗Manufacturer no. U50240,242 vehicles potentially affected (all models in the campaign)Owners notified Jul 9, 2018Filed by Chrysler (FCA US LLC)Filed as PACIFICAMay 17, 2018Electrical system: software · Electrical system: wiring · Vehicle speed control: cruise controlThese vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Defect
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
NHTSA campaign 18V332000 ↗Manufacturer no. U49,U59-U65,U68,U734,815,661 vehicles potentially affected (all models in the campaign)Owners notified Jun 4, 2018Filed by Chrysler (FCA US LLC)Filed as PACIFICAJan 11, 2018Electrical system: software · Engine and engine cooling: engineThe engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Defect
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Risk
An engine stall can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.
NHTSA campaign 18V049000 ↗Manufacturer no. U01153,859 vehicles potentially affected (all models in the campaign)Owners notified Mar 7, 2018Filed by Chrysler (FCA US LLC)Filed as PACIFICADec 21, 2017EquipmentChrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Defect
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
NHTSA campaign 17V824000 ↗Manufacturer no. T8261,791 vehicles potentially affected (all models in the campaign)Owners notified Feb 14, 2018Filed by Chrysler (FCA US LLC)Filed as PACIFICAAug 31, 2017Seat belts: rear/otherIn certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Risk
Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
Remedy
Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
NHTSA campaign 17V542000 ↗Manufacturer no. T5447,927 vehicles potentially affected (all models in the campaign)Owners notified Oct 26, 2017Filed by Chrysler (FCA US LLC)Filed as PACIFICAJul 28, 2017Power train: driveline: differential unitThe rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Defect
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Risk
A wheel wobble may cause a possible loss of control, increasing the risk of a crash.
Remedy
VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.
NHTSA campaign 17V482000 ↗Manufacturer no. PAC20170728524 vehicles potentially affected (all models in the campaign)Owners notified Aug 14, 2017Filed by Vantage Mobility International, LLCFiled as PACIFICAJun 13, 2017Equipment: other: labelsThe tire placard on the affected vehicles incorrectly lists the seating capacity as 6 occupants rather then 7 occupants, with a combined weight of 950lbs rather than 1,100lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Defect
Chrysler (FCA US LLC) is recalling certain 2017 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The tire placard on the affected vehicles incorrectly lists the seating capacity as 6 occupants rather then 7 occupants, with a combined weight of 950lbs rather than 1,100lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk
The incorrect tire label may cause customer confusion, potentially resulting in vehicle overloading, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace tire placard label, free of charge. The recall began July 6, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T37.
NHTSA campaign 17V375000 ↗Manufacturer no. T37100 vehicles potentially affected (all models in the campaign)Owners notified Jul 6, 2017Filed by Chrysler (FCA US LLC)Filed as PACIFICA PLUG-IN HYBRIDJun 9, 2017Hybrid propulsion system: inverterThe affected vehicles have diodes in the Power Inverter Module ("PIM") that may fail due to an overvoltage condition. If the diodes fail, the vehicle will not move under its own power.
Defect
Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module ("PIM") that may fail due to an overvoltage condition. If the diodes fail, the vehicle will not move under its own power.
Risk
A vehicle that suddenly cannot be driven, increases the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. The recall began on September 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T34.
NHTSA campaign 17V371000 ↗Manufacturer no. T341,375 vehicles potentially affected (all models in the campaign)Owners notified Sep 14, 2017Filed by Chrysler (FCA US LLC)Filed as PACIFICA PLUG-IN HYBRIDMay 25, 2017Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittingsThe affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Defect
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk
The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.
Remedy
Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.
NHTSA campaign 17V342000 ↗Manufacturer no. Pac-20170525371 vehicles potentially affected (all models in the campaign)Owners notified Jul 3, 2017Filed by Vantage Mobility International, LLCFiled as PACIFICAJun 30, 2016Seat belts: rear/otherThe center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Defect
Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Risk
If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.
NHTSA campaign 16V490000 ↗Manufacturer no. S423,620 vehicles potentially affected (all models in the campaign)Owners notified Jul 14, 2016Filed by Chrysler (FCA US LLC)Filed as PACIFICA
Source: NHTSA Office of Defects Investigation recall database, model years 2017–2026. Recalls are listed by model year as the manufacturer filed them; whether a specific car is affected depends on its VIN — check a VIN at nhtsa.gov ↗. NHTSA model names matched to this page: PACIFICA, PACIFICA PLUG-IN HYBRID.
Detailed scoring by subject
1Performance & PowertrainOne of the Pacifica's weakest categories.0.92F
Every 2023 gas Pacifica, including the volume Touring L, uses the naturally aspirated 3.6-liter Pentastar V6 rated at 287 hp; 2023 is a mechanical carry-over year, the only lineup news being the mid-year Road Tripper appearance-and-cargo package.
The Pentastar V6 makes 262 lb-ft, and it arrives at a relatively high 4,000 rpm — ordinary naturally aspirated output for the segment, with less low-end pull than a turbocharged rival would deliver.
The FWD gas Pacifica reaches 60 mph in a mid-pack 7.3 seconds; AWD carries 362 lb more curb weight (4,883 vs 4,521 lb) and is correspondingly slower. Chrysler publishes no factory acceleration figure.
The mature Pentastar V6 gives linear, lag-free response and stays acceptably quiet in normal driving, but its acceleration is judged merely average for the class rather than effortless, and engine noise intrudes when the transmission drops gears.
The 948TE nine-speed works through its wide 9.81 ratio spread cleanly in ordinary driving, but it can pick an unsuitable gear on steep grades and hunts audibly, keeping it short of the segment's best automatics.
At 3,600 pounds with the Trailer Tow Group, the gas Pacifica out-tows the Odyssey, Sienna and Carnival by 100 pounds — the best rating in the segment — but the plug-in hybrid carries no tow rating at all.
AWD is optional on three of the four 2023 gas trims — Touring L, Limited and Pinnacle — but not on the base Touring and not on the plug-in hybrid; it is an automatic on-demand system with no low range, lockers or terrain modes.
This is a pavement-focused minivan: 5.1 inches of ground clearance (5.4 with AWD), shallow approach and breakover angles, and no skid plates, lockers, terrain modes or off-road trim — the new-for-2023 Road Tripper adds graphics, a roof rack and a cargo liner, not capability.
The 2023 range offers two genuinely distinct powertrains — the gas V6 with a choice of FWD or AWD, and a front-drive plug-in hybrid that remains the only PHEV minivan sold in the US — more variety than any direct rival, but it stops short of a third option.
2Efficiency & RangeOne of the Pacifica's weakest categories.0.83F
The volume FWD gas trim returns 22 MPG combined; with no hybrid assistance the naturally aspirated V6 trails the electrified Sienna badly, and optional AWD drops the rating to 20 MPG.
City is the gas Pacifica's weakest figure at 19 MPG — engine stop-start is standard but cannot close the gap to a hybrid minivan — and AWD costs another 2 MPG.
The nine-speed's tall overdrive ratios let the FWD V6 return a respectable 28 MPG highway, the strongest part of its EPA profile, though AWD lowers it to 25 MPG.
The EPA publishes 418 miles of total range for the FWD gas Pacifica from its 19.0-gallon tank at 22 MPG combined; AWD's 20 MPG rating cuts that to roughly 380 miles.
At the EPA's standard 15,000-mile year the 22-MPG FWD Pacifica costs about $2,800 in fuel — roughly $750 a year more than the plug-in hybrid version — and the EPA flags about $3,000 in extra fuel spend over five years versus an average new vehicle.
The Pentastar V6 is specified for widely available regular 87-octane and tolerates E0 through E15, so there is no fuel-grade premium stacked on top of its already-high consumption.
3SafetyThe Pacifica's best-graded category.3.18B
NHTSA tested the 2023 Pacifica directly and awarded the maximum overall rating, with five stars in both the frontal and side programs and four stars for rollover (11.6% rollover risk, no tip) — the usual result for a low-floor minivan.
The 2023 Pacifica does hold an IIHS Top Safety Pick (the lower tier), on Good results in small overlap front driver and passenger, the original moderate overlap, roof strength and head restraints, plus Acceptable in the updated side test. What holds the score down is precisely the test a minivan buyer should care most about: the 2023 van rated Marginal in the updated moderate overlap evaluation, which grades rear-occupant protection, and headlights and belt reminders are only Acceptable/Marginal.
Chrysler's 2023 order guide shows the full core suite standard on every Pacifica trim including the volume Touring L: Adaptive Cruise Control with Stop and Go (NHZ), Blind Spot Monitoring with Rear Cross-Path Detection (XAN), Full-Speed Forward Collision Warning Plus (LSU), Automatic Pedestrian Emergency Braking (LST) and LaneSense Lane Departure Warning Plus with Lane Keep Assist (LAS). Nothing on the standard checklist is trim-gated; only the 360-degree camera and front park assist sit behind the Safety Sphere package on lower trims.
IIHS rates the Pacifica's standard front crash prevention Superior for vehicle-to-vehicle and Advanced for pedestrian detection in both daytime and nighttime testing — nighttime pedestrian performance is where most rivals lose points, and the Pacifica clears it. Short of a perfect score only because the pedestrian results are Advanced rather than Superior.
Blind Spot Monitoring with Rear Cross-Path Detection is standard on every 2023 trim, which is better coverage than the trim-gated arrangement on the cheaper Voyager. It stays in the upper half of the middle band rather than the top because it is alert-only: there is no braking or steering intervention and no safe-exit warning of the kind Toyota and Kia fit to their minivans.
LaneSense Lane Departure Warning Plus with Lane Keep Assist is standard, but it is a departure-correction system, not lane centering — Stellantis's hands-on Active Driving Assist was launched on Jeep's Grand Cherokee L and never offered on the 2023 Pacifica. Owners describe the system as nudging the van back off the line rather than holding it centered, which is a step behind the Sienna's Lane Tracing Assist and the Carnival's Lane Following Assist.
Adaptive Cruise Control with Stop and Go is standard on every trim including the volume Touring L — a genuine advantage over rivals that reserve full-speed ACC for higher trims — and it works down to a standstill with automatic resume. It falls short of the top band because there is no lane-centering half of the equation, so it never becomes an integrated highway-assist system.
No hands-free highway driving is offered on the 2023 Pacifica at any trim or price. Stellantis's hands-free Active Driving Assist was reserved for Jeep and Wagoneer products in this period and never reached the Chrysler minivan.
Every 2023 Pacifica trim gets LED projector low beams with high-beam assist, so there is no bad-headlight trim to avoid — but IIHS rates them only Acceptable, not Good, across the range. Consistent mediocrity rather than a trim trap, which is the middle of the band.
Classic minivan sightlines — a tall greenhouse, upright seating, a low cowl and large side glass through the sliding doors give an easy view out and simple placement of a big vehicle. A rear back-up camera is standard, with a 360-degree surround-view camera and front park assist available in the Safety Sphere package, and the FamCAM interior camera covers the rows behind you.
The practical side is excellent: wide power sliding-door openings, a flat floor, a big walkway to the third row and second-row seats that make loading a car seat easy, with LATCH provision in both the second and third rows. The anchors themselves are the weak point — IIHS rates LATCH ease of use only Acceptable, and Cars.com's car-seat checks on this generation note third-row anchors set close to stiff cushioning with an awkward split across seats and tethers that blend into the plastic trim.
4Space & ComfortOne of the Pacifica's strongest categories.3.13B
The official specification sheet lists the 2023 Pacifica's seating capacity as 2/2/3 or 2/3/3, so the volume Touring L reaches the segment-maximum eight seats when the second-row bench is ordered — though that option is not available with all-wheel drive.
Mid-pack minivan front headroom, and the number the volume Touring L actually delivers since the panoramic roof is a standalone option there rather than standard equipment.
At 41.1 inches the Pacifica sits near the bottom of the minivan band — the Sienna's 40.3 and Odyssey's 40.9 are no better, so this is a segment-wide characteristic rather than a Pacifica shortfall, and generous seat travel means tall drivers are not actually short of room.
Near the top of the minivan band — the boxy roofline gives second-row passengers nearly as much headroom as the front seats, and even the third row keeps 38.7 inches.
A solid 39.0 inches, and the Stow 'n Go buckets slide to shift room between the second and third rows — but it trails the Odyssey's 40.9 and the Carnival's 40.4 because seats designed to fold into the floor cannot carry the long slide rails their rivals use.
A genuinely adult-capable third row: 38.7 inches of headroom and 36.5 of legroom, reached through wide power sliding doors and a flat walkway rather than a folded seat, with its own USB charging and third-row climate outlets. It falls short of the top band only because getting back there is a squeeze for larger adults and the power-folding function is reserved for Limited and Pinnacle.
The third row disappears into a floor well rather than folding on top of the load floor, giving 87.5 cubic feet of genuinely flat space — behind the Odyssey's 92.0 but ahead of the Sienna's 75.2, and the 32.3 cu ft still available with all seven aboard swallows a week of strollers and luggage.
140.5 cubic feet is mid-band on the raw number, but the way it is reached matters more than the figure: the gas Pacifica gets there with nothing to remove or store in the garage, whereas the Odyssey's larger 158 cu ft and the Carnival's 145.1 both require lifting the second-row seats out of the van.
This is the Pacifica's signature and still the segment benchmark: when the second-row seats are upright, the empty Stow 'n Go floor wells beneath them become two large covered bins no rival offers, on top of a deep center console, a full-width floor tray and an available 115-volt household outlet. Short of a perfect score only because the wells are lost on the Pinnacle and the plug-in hybrid, where the battery occupies that space.
Front seats draw consistent praise for long-drive support despite firm padding, and heated fronts plus a power driver's seat are standard on every trim. The second row is the compromise the Stow 'n Go mechanism exacts — the cushions must be thin enough to fold into the floor, and reviewers rate them less comfortable and less adjustable than the Odyssey's or Sienna's.
One of the Pacifica's clearest strengths — a softly sprung chassis that absorbs broken pavement and potholes without the secondary float that usually accompanies that tuning, which Consumer Reports credits to well-judged damping rather than simple softness.
Consumer Reports calls the interior hushed and attributes it to active noise cancellation fitted as standard; the naturally aspirated V6 stays distant at a cruise, and only a downshift brings it into the cabin.
Unusually rich at the bottom of the range: three-zone automatic climate control, heated front seats, a heated steering wheel and a remote start system are all standard on every 2023 trim including the base Touring, so the volume Touring L buyer pays nothing extra for any of them. Ventilated front seats and heated second-row seats are the only comfort items reserved for higher trims and packages.
5Cost of OwnershipThe Pacifica's lowest-graded category.0.76F
The entry gas trim for 2023 was still the FWD-only Touring; the lower-priced retail grades had already moved to the Voyager nameplate. It is the highest entry price among mainstream minivans, ahead of the Odyssey and Sienna.
Touring L FWD is the representative volume gas configuration — the widely recommended step-up trim, adding the panoramic sunroof, leather, heated steering wheel and Alpine audio that family buyers commonly select for about $3,700 over Touring. The price is well sourced; naming it the volume trim is a judgment.
Edmunds' model-year projection puts the 2023 Pacifica toward the expensive end of the minivan band, consistent with Chrysler's above-average repair incidence. Taken from search results because edmunds.com refuses direct fetches, and CarEdge's much lower class-based estimate shows how wide the industry spread is on this vehicle.
The Pacifica retains about five percentage points less than the minivan category average, which turns directly into extra depreciation dollars no matter how large the discount at purchase.
Chrysler's bumper-to-bumper term matches Honda and Toyota but sits at the floor of this item's normalization band and trails Kia's five-year coverage.
The gas Pacifica's powertrain term is conventional for a mainstream minivan but is the bottom of this item's scoring band; the plug-in hybrid's separate 10-year/150,000-mile battery coverage does not apply to the gas configuration scored here.
Chrysler included no factory scheduled-maintenance plan for 2023, which holds this item in the low band. Five-year/60,000-mile roadside assistance and the Uconnect 5 connected-service trials (including the Amazon Fire TV integration) are real but minor perks, well short of the multi-year included service a high score requires.
$43,275 volume-trim price minus its estimated resale value after 5 years (48.8% retained, or about $21,118) leaves about $22,157 in depreciation. Add the projected $7,478 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $29,635 in total.
6Reliability & QualityGrades below the middle of the scale.1.43D
The 2023 model year is the strongest of its immediate neighbors on owner-survey evidence: Consumer Reports rates it about average for the model year, where it called both the 2022 and 2024 vans less reliable than other vehicles of their year. J.D. Power still places it at the very bottom of its Average band, and the named trouble spots are the generation's familiar electronics and sealing complaints, so it lands just under the segment midpoint rather than at it.
Chrysler's contemporaneous brand standing is bottom-third on long-term dependability and last on initial quality, and its multi-year trend gets worse rather than better after this model year. The Stellantis initial-quality headline that year belongs to Dodge, Ram and Alfa Romeo, not to Chrysler, so it is not a mitigating signal for this brand.
The manufacturer recall burden on this model year is heavy and concentrated in occupant protection and rear visibility rather than convenience items. Two safety systems were each recalled three separate times — the rearview camera and the side curtain airbags — which points to remedies that did not resolve the underlying defect rather than isolated lapses, and the clockspring campaign is an outright FMVSS 208 non-compliance in which the driver's airbag may not deploy.
The naturally aspirated 3.6-liter Pentastar V6 is a mature, very high-volume engine with broad service support, but its rocker-arm ticking and intake-valve carbon history and the 948TE nine-speed's shift-quality record keep the pairing below average. This model year fares marginally better than the years either side of it because the owner survey does not name the transmission as a trouble spot, as it does for 2024.
The volume Touring L presents well where buyers touch it first — synthetic leather upholstery, a large screen and well-executed Stow 'n Go seating — but reviewers consistently flag hard, low-grade plastics elsewhere that undercut the otherwise upscale look. That is competitive for a mainstream minivan rather than class-leading, and the richer Limited and Pinnacle cabins are not used to inflate the volume-trim score.
This is the weakest build-quality year of the three around it, because the owner survey's leading complaint category is squarely an assembly problem rather than a component failure. Squeaks, rattles, wind noise and failed weather sealing that lets in air and water are the definition of inconsistent assembly, and they arrive alongside reviewer reports of unimpressive fit and finish and electronic gremlins, against a brand that finished last on initial quality that year.
Owners get broad nationwide access through the shared Chrysler-Dodge-Jeep-Ram franchise footprint, which is a real strength for a brand whose own lineup is down to two nameplates. Service execution is only adequate, with J.D. Power rating the dealership experience Average and Chrysler absent from the leading mass-market service brands, so coverage rather than quality carries the score.
The gas van benefits from a long-running domestic platform, a Pentastar V6 shared across millions of Stellantis vehicles, and healthy independent-shop and aftermarket supply, so routine ownership costs run well below the brand average. Pacifica-specific hardware — powered sliding doors, body electronics and large assemblies — can still be expensive to put right, which keeps it out of the top band.
7Technology & InfotainmentMid-pack among this car's ten categories.2.43C+
Chrysler fits the same 10.1-inch Uconnect 5 display to all four 2023 trims, so there is no screen to upgrade to and none to avoid; it is a good size in absolute terms but it is now well short of the Sienna's and Carnival's 12.3-inch panels.
Uconnect 5 is among the better mainstream systems: quick to respond, logically laid out, with up to five user profiles and 19 configurable widgets, and — the part reviewers value most — Chrysler kept physical volume and tuning knobs and hard climate buttons instead of burying them in the screen. Dual phone connectivity is standard.
Both wireless Apple CarPlay and wireless Android Auto are standard on every 2023 trim including the base Touring — the top band, and a genuine advantage over rivals that still wire the base trim.
The volume Touring L does not get native navigation as standard — TomTom nav arrives only with the Uconnect 5 NAV radio, which on that trim is bundled into the Uconnect Theater Family Group and is standard only from Limited up. Voice is competent rather than conversational: built-in voice command plus Amazon Alexa compatibility, which most owners will bypass for the standard wireless phone projection.
The ceiling is high and the floor is low. Both the Touring and the volume Touring L leave the factory with a plain six-speaker system; the 13-speaker Alpine is package-only on Touring L, and the genuinely strong 19-speaker Harman Kardon with a 10-inch subwoofer is reserved for Limited and Pinnacle. A buyer at the volume price point gets ordinary audio unless they option up.
Every trim gets a 7-inch configurable EVIC display with steering-wheel controls, but it is a screen set between conventional analog gauges rather than a full digital cluster — no 2023 Pacifica offers one. Standard availability lifts it to mid-band; the fixed analog surround keeps it there.
Firmware over-the-air updating is standard content on every 2023 Pacifica radio, and the NAV radio adds map OTA on top — so this is squarely the 'infotainment/maps OTA' band rather than the marketing-only claim some rivals make. It does not reach the top band because the updates cover the Uconnect system, not whole-vehicle software that adds features.
The Chrysler app covers the core remote set — start, lock/unlock, locate, panic alarm and vehicle health — and owners of the 2023 van report it as quick and reliable. It sits mid-band because the functions require an active SiriusXM Guardian or Uconnect Access subscription once the trial lapses, and there is no phone-as-key or digital key on this model year.
Port provision is a strength — as many as 12 USB outlets depending on trim, split between USB-A and USB-C and reaching all three rows including a dedicated third-row charge port, plus a 115-volt household outlet with the Uconnect Theater group. What keeps it out of the top band is the conspicuous absence of a wireless charging pad on the volume trims; it appears only as part of the Pinnacle's Ultra Console.
Remote proximity entry on all doors, illuminated keyless entry, a security alarm and a remote start system are standard on every 2023 trim, and power sliding doors plus a power liftgate come standard too. Hands-free kick-activated sliding doors and liftgate are standard from Limited and optional on the volume Touring L. Short of the top band only because no phone-as-key is offered.
The basics are standard everywhere — ParkView rear backup camera and ParkSense rear park assist with braking on all four trims — and the 360-degree Surround View camera is available as a package on the volume Touring L rather than being locked to the top trim. The FamCAM interior camera for watching the rear rows is a useful family-specific extra beyond the usual parking kit.
No head-up display is offered on any 2023 Pacifica trim, at any price, in any package — the feature does not appear anywhere in Chrysler's model-year feature availability document.
8Use-Case FitGrades above the middle of the scale.2.77B-
Close to the segment benchmark for daily family logistics: power sliding doors standard on every trim open onto a flat floor with a genuine walkway to the third row, the Stow 'n Go wells swallow a stroller without folding a seat, and LATCH provision covers both the second and third rows. It stops short of the Odyssey because IIHS rates the anchors themselves only Acceptable and the second-row seats do not slide laterally the way the Odyssey's Magic Slide does.
The ADAS proposition at family price points is the best in the segment — adaptive cruise with stop-and-go, blind-spot monitoring with rear cross-path, full-speed forward collision warning, pedestrian AEB and lane keep assist are all standard on the base Touring, not just the volume Touring L — and NHTSA awards five stars overall. The offset is real, though: the 2023 van rates only Marginal in the updated IIHS moderate overlap test, which is precisely the evaluation that grades rear-occupant protection, and seat belt reminders are Marginal.
Purpose-built for this: three-zone automatic climate standard on every trim, 32.3 cubic feet of luggage space still available with all seven seats occupied, a quiet compliant cabin, and the segment's most complete rear-seat entertainment — dual 10.1-inch seatback touchscreens with Amazon Fire TV, wireless headphones, HDMI inputs and a Blu-ray player.
Low-effort in traffic — light steering, a soft ride that shrugs off city pavement, commanding sightlines, and adaptive cruise with stop-and-go standard on every trim so stop-start commuting is genuinely automated. The nine-speed's habit of picking the wrong gear on grades is the recurring annoyance that keeps it below the Sienna.
The weakest use case for the gas Pacifica. 22 MPG combined and 19 MPG in the city is ordinary V6 minivan territory in a year when the Sienna's standard hybrid returns 36 combined, and the EPA puts annual fuel spend near $2,800 — roughly double what a hybrid rival costs to commute in. Regular unleaded is the only mitigation.
A 204.3-inch van with a 39.7-foot turning circle is a handful in tight urban parking — noticeably worse than the Odyssey's 36.7 feet or the Sienna's 36.9. Standard rear camera and rear park sensors plus the tall, upright glasshouse make it manageable, and an available 360-degree camera on the volume trim helps more than most rivals allow at that price.
The most work-capable minivan on sale, which still means light duty. Its 3,600-pound tow rating with the Trailer Tow Group is 100 pounds better than the Odyssey, Sienna or Carnival, and 140.5 cubic feet of completely flat, load-in-from-the-side floor makes it a credible small-cargo runner. But a 6,055-pound GVWR against a 4,521-pound curb weight leaves modest payload, and the naturally aspirated V6 works hard under load.
The 3.6-liter Pentastar is a mature, very high-volume engine with deep service support, and there is a real Stellantis fleet channel behind the van. Against that, this model year carries a heavy recall burden and below-average owner-reported build quality, and the Pacifica is trimmed as a family vehicle rather than a work tool — no vinyl-floor or fleet-spec interior is offered the way it is on a cargo-van rival.
Basic provisions rather than a work ecosystem: a 115-volt household outlet with the Theater group, a roof rack available on lower trims, all-weather floor mats and a cargo liner through the Road Tripper package, and a completely flat floor to load against. There are no bed-style tie-down rails, no upfitter wiring provisions and no washable interior surfaces.
A strong mile-eater: a hushed cabin with standard active noise cancellation, a compliant ride tuned for exactly this, comfortable front seats, roughly 418 miles of highway range from the 19-gallon tank, and adaptive cruise with stop-and-go standard. It misses the top band because there is no lane centering to pair with the cruise, so the driver still steers every mile.
Better than most minivans and still firmly pavement-biased. All-wheel drive is available on the volume Touring L and above — something the Odyssey cannot offer at all — and the 3,600-pound tow rating handles a small boat or camper while the flat 140.5-cubic-foot floor makes a passable sleeping platform with a 115-volt outlet aboard. But 5.1 inches of ground clearance (5.4 with AWD), a 14-degree approach angle and no terrain modes, skid plates or low range cap it well short of genuine off-pavement use.
The Pacifica's outright best attribute. Both the second and third rows fold into wells in the floor, so the gas van goes from seven seats to a flat 140.5-cubic-foot load bay in a couple of minutes with nothing to lift out and store in a garage — the Odyssey's larger 158 cubic feet and the Carnival's 145.1 both demand removing the second-row seats. With the seats up, the empty wells remain as covered underfloor bins, and a roof rack is available for what will not fit inside.
9Driving ExperienceMid-pack among this car's ten categories.2.30C+
Secure and better resolved than the shape suggests — Consumer Reports likens its cornering responses to a good midsized sedan, and body roll is well contained for a 4,521-pound van. It stays mid-band because Edmunds calls the handling unremarkable next to the Sienna and Odyssey, and nothing about it invites enthusiasm.
The electric rack is light and accurate enough to place the van confidently, which is the right priority for the mission, but it is numb — weight builds artificially and there is little feedback about grip. Squarely the middle band.
Adequate and predictable rather than impressive. Consumer Reports' instrumented testing puts the gas Pacifica nine feet shorter than the plug-in hybrid from 60 mph — a useful advantage of the conventional, non-regenerative brake pedal, which is linear and easy to modulate — but stopping distances for a van of this mass are unremarkable and there is no evidence of standout fade resistance.
The naturally aspirated Pentastar V6 delivers linear, lag-free tip-in and pulls smoothly from rest — no turbo hesitation, no hybrid handover to calibrate. The nine-speed automatic is what holds it back: it works cleanly in ordinary driving but hunts and picks the wrong gear on grades, which is the roughness owners actually notice.
Inoffensive and well isolated at a cruise — the V6 is smooth by nature and standard active noise cancellation keeps it distant — but it makes itself heard when the transmission drops gears to pass or climb, which happens more often than it should.
Near the wide end of the minivan band and the Pacifica's clearest everyday-drivability weakness — the Odyssey turns in 36.7 feet and the Sienna in 36.9, so three-point turns and parking-garage ramps ask noticeably more of a Pacifica driver.
A commanding, easy place to work: tall greenhouse, low cowl and large side glass give excellent sightlines, a power driver's seat with 8.7 inches of travel is standard on every trim, and Chrysler kept real volume and tuning knobs plus hard climate buttons rather than routing everything through the touchscreen. Step-in height is low enough that ingress is genuinely easy.
Competent and pleasant, never engaging. The V6 has a decent voice when extended and the chassis is more composed than the body style implies, but light numb steering, a comfort-first suspension and 4,521 pounds mean nobody takes the long way home in one. It edges above its Sienna and Carnival rivals on the strength of the naturally aspirated V6's linear responses.
10Value & Market PositionOne of the Pacifica's strongest categories.3.00B
Even the base Touring included a 10.1-inch Uconnect 5 touchscreen with wireless phone integration, Stow 'n Go second- and third-row seating, power sliding doors and liftgate, tri-zone climate, heated front seats and LED lighting, with pedestrian AEB newly standard for 2023. A $39,615 entry price — above both the Odyssey and Sienna — keeps it out of the top band.
Fold-into-the-floor Stow 'n Go seating combined with available AWD is content no other gas minivan offered at any price in 2023, and the cabin is the segment's richest. Class-worst resale, a merely adequate V6 powertrain and the highest entry price in the segment hold it to solid rather than standout value.
Four well-spaced gas grades — Touring, Touring L, Limited and Pinnacle — ran roughly $39,600 to $59,200, with AWD available on every gas model above Touring and a plug-in hybrid lineup alongside; the new Road Tripper appearance package added another configuration on Touring L. Only the FWD-only base trim keeps it from the very top.
2023 was the Pacifica's best year ever: a nameplate-record 120,665 US sales, comfortably first in the segment and roughly 40% of all US minivan volume. Substantial fleet and rental mix is the only reason this isn't scored higher still.
The Pacifica is well recognized as Chrysler's flagship family vehicle, but a brand narrowed to essentially two minivan nameplates carries little halo, and the used market prices the van below its class. It lacks the loyalty and residual strength Toyota and Honda bring to the same shopping list.
2023 sat between the constrained-inventory years and the fire-sale discounting that followed: gas Pacificas were negotiable with bonus cash and dealer discounts of a few thousand dollars, while the plug-in hybrid carried much larger factory rebates on top of the federal credit. Scored as buyer benefit per this item's inverted guidance.
2023 is the seventh model year of the generation launched for 2017 and the third since the substantial 2021 facelift, with changes limited to equipment shuffling, the Road Tripper appearance package, wider Amazon Fire TV availability and improved door and glass sealing. Squarely mid-cycle: current in cabin tech, but a mature platform with no redesign imminent.
Consistently well reviewed and decorated — IIHS Top Safety Pick, KBB 4.5/5, U.S. News 8.2/10 and a Consumer Guide Best Buy in an unbroken run since 2017 — but rarely the outright class pick: KBB ranked it #3 and U.S. News #2 for 2023, behind the Sienna. A Marginal result in IIHS's updated moderate overlap test, which emphasizes rear-occupant protection in a family vehicle, cost it the Top Safety Pick+ it held for 2022.
