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vs 2023:Overall -1Safety -3Reliability -1Cost of Ownership +7Technology +2Driving Experience +1
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⬟Minivan

2024 Chrysler Pacifica

MainstreamGasPHEV11 NHTSA recalls · 2024
Manufacturer site ↗
2026 model shown
2.23CGPA / 4.0
Overall GPA
Reliability
1.35D
Safety
2.99B-
EfficiencyGas
0.83F
22 MPG combined · 418 mi range · $2,800/yr energy
Comfort
2.97B-
Value
2.90B-
Ownership Cost
1.25D
Technology
2.60C+
Driving Experience
2.36C+

The verdict

A mixed-report minivan, strong on safety and held back by efficiency.

Overall 2.23 (C) across 10 graded subjects. Its strongest is safety at 2.99 (B-), its weakest efficiency & range at 0.83 (F). 6 of 10 subjects grade at C− or better.

Jump to scores

Strengths

  • Safety
  • Space & Comfort
  • Value & Market Position

What holds it back

  • Efficiency & Range
  • Performance & Powertrain
  • Cost of Ownership

Top alternatives

Cars shoppers cross-shop with the Chrysler Pacifica

Production history

2004–present · 23 years · 2 generations
SCORED WINDOW · last 10 yearsGen 12004–20162004Gen 22017–now2017In production2026 — graded2025 — graded2024 — graded2023 — graded2022 — graded2021 — graded2020 — graded2019 — not yet graded2018 — not yet graded2017 — not yet gradedProduction began 2004

How it's evolved

7 scored model years · 2020–2026

025507510020202021202220232024202520262020 · Overall: 592021 · Overall: 66 (+7 vs 2020)2022 · Overall: 662023 · Overall: 64 (−2 vs 2022)2024 · Overall: 63 (−1 vs 2023)2025 · Overall: 632026 · Overall: 62 (−1 vs 2025)

Subject scores by year

Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.

YearPerformanceEfficiencySafetySpaceCostReliabilityTechUse-caseDrivingValue
2026
2025
2024
2023
2022
2021
2020

Compare two years

vs
Performance40
44+4
Efficiency42
44+1
Safety66
73+6
Space72
69-3
Cost52
37-14
Reliability52
49-2
Tech51
69+18
Use-case63
68+5
Driving64
64+1
Value72
71-1

Best fit & conditions

FamilyA85/100
AdventureA-82/100
Winter / inclementC+64/100
CommuterC63/100
Work / TowD51/100

Higher scores mean a better fit for that use case. Learn more about use-case fit →

Academic Probation · NHTSA safety recalls

11 for the 2024 · 47 across 2017–2026 · as of Oct 19, 2026
  • Jun 2, 2026Air bags: frontalThe spring inside the front seat harness connector may contact electrical terminals.MY 2023–2026

    Defect

    Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.

    Risk

    The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.

    Remedy

    Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.

    NHTSA campaign 26V358000 ↗141 vehicles potentially affected (all models in the campaign)Owners notified Jul 16, 2026Filed by Braun CorporationFiled as PACIFICA
  • May 11, 2026Equipment adaptive/mobility: wheelchair restraints/securement: critical fastenersThe retractors may not lock, preventing the wheelchair from being properly secured.MY 2023–2026

    Defect

    Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.

    Risk

    An unsecured wheelchair can move during transit, increasing the risk of injury.

    Remedy

    Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.

    NHTSA campaign 26V296000 ↗476 vehicles potentially affected (all models in the campaign)Owners notified Jun 16, 2026Filed by Braun CorporationFiled as PACIFICA
  • Mar 26, 2026Air bags: side/window: curtainThe right and left side curtain air bags may have insufficient pressure retention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."MY 2022–2026

    Defect

    Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

    Risk

    Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.

    Remedy

    Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.

    NHTSA campaign 26V189000 ↗Manufacturer no. 06D, 10D, 11D293,264 vehicles potentially affected (all models in the campaign)Owners notified May 14, 2026Filed by Chrysler (FCA US, LLC)Filed as PACIFICA
  • Dec 17, 2025Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchorThe retractors may not lock, preventing the wheelchair from being properly secured.MY 2021–2025

    Defect

    Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

    Risk

    An unsecured wheelchair can move during transit, increasing the risk of injury.

    Remedy

    Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

    NHTSA campaign 25V877000 ↗1,019 vehicles potentially affected (all models in the campaign)Owners notified Jan 27, 2026Filed by Vantage MobilityFiled as PACIFICA
  • Dec 17, 2025Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchorPlease refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.MY 2017–2025

    Defect

    Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

    Risk

    An unsecured wheelchair can move during transit, increasing the risk of injury.

    Remedy

    Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

    NHTSA campaign 25V876000 ↗86 vehicles potentially affected (all models in the campaign)Owners notified Feb 5, 2026Filed by Rollx VansFiled as PACIFICA
  • Jul 17, 2025Back over prevention: sensing system: camera · Equipment: appliance: tv/radio/speakersThe vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."MY 2024–2025

    Defect

    Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Risk

    A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

    Remedy

    Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.

    NHTSA campaign 25V471000 ↗Manufacturer no. 57C21 vehicles potentially affected (all models in the campaign)Owners notified Aug 7, 2025Filed by Chrysler (FCA US, LLC)Filed as PACIFICA
  • May 8, 2025Air bags: side/window: curtainThe right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."MY 2022–2025

    Defect

    Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

    Risk

    An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.

    Remedy

    Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.

    NHTSA campaign 25V302000 ↗Manufacturer no. 06C, 54C, 55C250,651 vehicles potentially affected (all models in the campaign)Owners notified Oct 14, 2025Filed by Chrysler (FCA US, LLC)Filed as PACIFICA
  • Nov 25, 2024Seats: barriersThe seat limiter may not have been installed, allowing the seat to move too far forward. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."MY 2024

    Defect

    Braun Corporation (Braun) is recalling certain 2024 Chrysler Pacifica and Voyager vehicles. The seat limiter may not have been installed, allowing the seat to move too far forward. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Risk

    A seat positioned too close to the air bag can increase the risk of injury during a crash.

    Remedy

    Dealers will inspect and install a seat limiter as necessary, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Braun customer service at 1-800-488-0359.

    NHTSA campaign 24V888000 ↗44 vehicles potentially affected (all models in the campaign)Owners notified Dec 17, 2024Filed by Braun CorporationFiled as PACIFICA
  • Mar 28, 2024Traction control systemThe traction control system (TCS) does not function when cruise control is activated.MY 2024

    Defect

    Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The traction control system (TCS) does not function when cruise control is activated.

    Risk

    An inactive traction control system can increase the risk of a crash.

    Remedy

    Dealers will update the TCS software, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 22B.

    NHTSA campaign 24V240000 ↗Manufacturer no. 22B26,776 vehicles potentially affected (all models in the campaign)Owners notified Apr 11, 2024Filed by Chrysler (FCA US, LLC) (Stellantis)Filed as PACIFICA
  • Mar 28, 2024Visibility: windshield: critical fastenersThe windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."MY 2024

    Defect

    Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."

    Risk

    A windshield that detaches from the vehicle during a crash can increase the risk of injury.

    Remedy

    Dealers will replace the windshield, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 25B.

    NHTSA campaign 24V238000 ↗Manufacturer no. 25B223 vehicles potentially affected (all models in the campaign)Owners notified Apr 30, 2024Filed by Chrysler (FCA US, LLC) (Stellantis)Filed as PACIFICA
  • Mar 14, 2024Air bags: frontal: driver clockspring/spiral cassette · Steering: columnThe steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."MY 2023–2024

    Defect

    Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Risk

    An air bag that does not deploy in a crash can increase the risk of injury.

    Remedy

    Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

    NHTSA campaign 24V199000 ↗Manufacturer no. 14B,33B,34B,35B,36B38,164 vehicles potentially affected (all models in the campaign)Owners notified Apr 11, 2024Filed by Chrysler (FCA US, LLC) (Stellantis)Filed as PACIFICA
36 recalls on other model years of the Pacifica (2017–2023, 2025–2026)
  • Sep 1, 2026Electronic stability control (esc)The brake pedal position sensor capacitor may be cracked, which can cause a loss of electronic stability control. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."MY 2025–2026

    Defect

    Chrysler (FCA US, LLC) is recalling certain 2025-2026 Chrysler Voyager, Chrysler Pacifica, and 2026 Chrysler Voyager Plug-In Hybrid Electric (PHEV) vehicles. The brake pedal position sensor capacitor may be cracked, which can cause a loss of electronic stability control. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

    Risk

    A loss of electronic stability control increases the risk of a crash.

    Remedy

    Dealers will inspect and replace brake pedal position sensor, as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 69D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning September 9, 2026.

    NHTSA campaign 26V561000 ↗Manufacturer no. 69D2,017 vehicles potentially affected (all models in the campaign)Owners notified Sep 17, 2026Filed by Chrysler (FCA US, LLC)Filed as PACIFICA, PACIFICA PLUG-IN HYBRID
  • Aug 13, 2026Back over prevention: sensing system: cameraThe rearview camera image may fail to display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."MY 2026

    Defect

    Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiator, Jeep Compass, Jeep Cherokee, Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Wagoneer, Jeep Grand Wagoneer L, Ram Promaster, Ram Promaster EV, Ram 1500, Ram 2500, Chrysler Pacifica Plug-In Hybrid, Chrysler Voyager, and 2026-2027 Chrysler Pacifica and Dodge Charger vehicles. The rearview camera image may fail to display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Risk

    A rearview camera image that fails to display reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Remedy

    Radio software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning September 2, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on August 20, 2026.

    NHTSA campaign 26V531000 ↗Manufacturer no. 78D844,027 vehicles potentially affected (all models in the campaign)Owners notified Sep 2, 2026Filed by Chrysler (FCA US, LLC)Filed as PACIFICA, PACIFICA PLUG-IN HYBRID
  • Jun 4, 2026Electrical system: propulsion system: traction batteryThe battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.Park outsideMY 2020–2022

    Defect

    Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.

    Risk

    A vehicle fire increases the risk of injury.

    Remedy

    Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.

    NHTSA campaign 26V362000 ↗Manufacturer no. 52D17,277 vehicles potentially affected (all models in the campaign)Owners notified Jun 23, 2026Filed by Chrysler (FCA US, LLC)Filed as PACIFICA
  • May 21, 2026Back over prevention: sensing system: cameraContamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."MY 2019, 2023

    Defect

    Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Risk

    A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Remedy

    Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

    NHTSA campaign 26V327000 ↗Manufacturer no. 46D16 vehicles potentially affected (all models in the campaign)Owners notified Jul 16, 2026Filed by Chrysler (FCA US, LLC)Filed as PACIFICA
  • Sep 4, 2025Air bags: side/window: curtainThe right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."MY 2025

    Defect

    Chrysler (FCA US, LLC) is recalling certain 2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

    Risk

    An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.

    Remedy

    Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 82C, 86C, 87C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.

    NHTSA campaign 25V573000 ↗Manufacturer no. 82C, 86C, 87C985 vehicles potentially affected (all models in the campaign)Owners notified Oct 14, 2025Filed by Chrysler (FCA US, LLC)Filed as PACIFICA
  • Jun 12, 2025Back over prevention: sensing system: camera · Equipment: appliance: tv/radio/speakersDue to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."MY 2023

    Defect

    Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Risk

    A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

    Remedy

    Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 34C.

    NHTSA campaign 25V388000 ↗Manufacturer no. 34C140 vehicles potentially affected (all models in the campaign)Owners notified Jul 3, 2025Filed by Chrysler (FCA US, LLC)Filed as PACIFICA
  • Mar 27, 2025Service brakes, hydraulic: critical fasteners · Service brakes, hydraulic: foundation components: disc: caliperThe bolts securing the front brake caliper bracket may not be tightened properly, which can result in reduced steering control, a brake fluid leak, and a loss of front brake function.MY 2025

    Defect

    Chrysler (FCA US, LLC) is recalling certain 2025 Chrysler Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The bolts securing the front brake caliper bracket may not be tightened properly, which can result in reduced steering control, a brake fluid leak, and a loss of front brake function.

    Risk

    Reduced steering control, a brake fluid leak, and loss of front brake function increase the risk of a crash.

    Remedy

    Dealers will inspect and replace the front brake caliper brackets and bolts, as necessary, free of charge. Owner notification letters were mailed April 10, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 27C.

    NHTSA campaign 25V191000 ↗Manufacturer no. 27C8 vehicles potentially affected (all models in the campaign)Owners notified Apr 10, 2025Filed by Chrysler (FCA US, LLC)Filed as PACIFICA PLUG-IN HYBRID
  • Oct 24, 2024Air bags: side/window: curtainAn improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."MY 2020–2023

    Defect

    Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

    Risk

    An air bag that does not deploy during a crash increases the risk of injury.

    Remedy

    Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

    NHTSA campaign 24V793000 ↗Manufacturer no. A8B26 vehicles potentially affected (all models in the campaign)Owners notified Oct 22, 2020Filed by Chrysler (FCA US, LLC)Filed as PACIFICA
  • Jul 18, 2024Hybrid propulsion systemThe battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.Park outsideMY 2019–2021

    Defect

    Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

    Risk

    A vehicle fire increases the risk of injury.

    Remedy

    Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.

    NHTSA campaign 24V538000 ↗Manufacturer no. 72B3,606 vehicles potentially affected (all models in the campaign)Owners notified Mar 6, 2025Filed by Chrysler (FCA US, LLC)Filed as PACIFICA PLUG-IN HYBRID
  • Jul 18, 2024Hybrid propulsion systemThe battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.Park outsideMY 2017–2018

    Defect

    Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

    Risk

    A vehicle fire increases the risk of injury.

    Remedy

    Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.

    NHTSA campaign 24V536000 ↗Manufacturer no. 73B15,910 vehicles potentially affected (all models in the campaign)Owners notified Dec 12, 2024Filed by Chrysler (FCA US, LLC)Filed as PACIFICA PLUG-IN HYBRID
  • Jun 13, 2024Back over prevention: sensing system: cameraThe radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."MY 2021–2023

    Defect

    Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk

    A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

    Remedy

    Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

    NHTSA campaign 24V436000 ↗Manufacturer no. 66B, 79B1,033,433 vehicles potentially affected (all models in the campaign)Owners notified Jul 9, 2024Filed by Chrysler (FCA US, LLC)Filed as PACIFICA
  • Nov 9, 2023Electrical system: 12v/24v/48v batteryAn electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.Park outsideMY 2023

    Defect

    Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.

    Risk

    A fire while parked or driving can increase the risk of injury.

    Remedy

    Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is B0A.

    NHTSA campaign 23V753000 ↗Manufacturer no. B0A32 vehicles potentially affected (all models in the campaign)Owners notified Nov 28, 2023Filed by Chrysler (FCA US, LLC)Filed as PACIFICA
  • Jul 20, 2023Fuel system, gasoline: delivery: hoses, lines/piping, and fittingsThe fuel line may be deformed, causing a fuel leak.MY 2023

    Defect

    Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak.

    Risk

    A fuel leak in the presence of an ignition source increases the risk of a fire.

    Remedy

    Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77A.

    NHTSA campaign 23V500000 ↗Manufacturer no. 77A967 vehicles potentially affected (all models in the campaign)Owners notified Aug 31, 2023Filed by Chrysler (FCA US, LLC)Filed as PACIFICA
  • Jan 17, 2023Electrical system: wiring: connectors/plugs/receptacles · Hybrid propulsion system: inverterAn internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.MY 2017–2023

    Defect

    Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

    Risk

    An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

    Remedy

    Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

    NHTSA campaign 23V010000 ↗Manufacturer no. 03A67,117 vehicles potentially affected (all models in the campaign)Owners notified Feb 23, 2023Filed by Chrysler (FCA US, LLC)Filed as PACIFICA
  • Aug 11, 2022Visibility: windshield wiper/washer: linkagesThe windshield wiper arm nuts may be improperly tightened, which can cause the wipers to not function properly.MY 2022

    Defect

    Chrysler (FCA US, LLC) is recalling certain 2022 Voyager and Pacifica vehicles. The windshield wiper arm nuts may be improperly tightened, which can cause the wipers to not function properly.

    Risk

    Improperly functioning wipers can reduce the driver's visibility in certain weather conditions, increasing the risk of a crash.

    Remedy

    Dealers will tighten the wiper arm nuts, free of charge. Owner notification letters were mailed August 30, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US's number for this recall is Z80.

    NHTSA campaign 22V619000 ↗Manufacturer no. Z80508 vehicles potentially affected (all models in the campaign)Owners notified Aug 30, 2022Filed by Chrysler (FCA US, LLC)Filed as PACIFICA
  • Mar 24, 2022Seats: mid/rear assemblyThe second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."MY 2021–2022

    Defect

    Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

    Risk

    An unsecured seat increases the risk of injury in a crash.

    Remedy

    Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z22.

    NHTSA campaign 22V181000 ↗Manufacturer no. Z221,160 vehicles potentially affected (all models in the campaign)Owners notified Apr 7, 2022Filed by Chrysler (FCA US, LLC)Filed as PACIFICA
  • Feb 11, 2022Hybrid propulsion systemA vehicle fire can occur when parked, even with the ignition in the "Off" position.Park outsideMY 2017–2018

    Defect

    Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.

    Risk

    A vehicle fire increases the risk of injury.

    Remedy

    Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z11. This recall is superseded by NHTSA recall 24V-538.

    NHTSA campaign 22V077000 ↗Manufacturer no. Z1116,741 vehicles potentially affected (all models in the campaign)Owners notified Oct 6, 2022Filed by Chrysler (FCA US, LLC)Filed as PACIFICA PLUG-IN HYBRID
  • Sep 10, 2020Back over prevention: sensing system: cameraA software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."MY 2019–2020

    Defect

    Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    Risk

    The lingering rearview image can distract the driver, increasing the risk of a crash.

    Remedy

    Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

    NHTSA campaign 20V191000 ↗Manufacturer no. W30-W37319,610 vehicles potentially affected (all models in the campaign)Owners notified Apr 27, 2020Filed by Chrysler (FCA US LLC)Filed as PACIFICA
  • Jun 9, 2020Electrical system: 12v/24v/48v battery: cables · Electrical system: wiring: interior/under dashThe 12 volt isolator post located behind the driver's seat may develop high resistance.MY 2017–2020

    Defect

    Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.

    Risk

    A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.

    Remedy

    FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.

    NHTSA campaign 20V334000 ↗Manufacturer no. W4623,079 vehicles potentially affected (all models in the campaign)Owners notified Jul 30, 2020Filed by Chrysler (FCA US LLC)Filed as PACIFICA PLUG-IN HYBRID
  • Dec 12, 2019Back over prevention: sensing system: camera · Equipment: electrical: radio/tape deck/cd etc.A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."MY 2018–2019

    Defect

    Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

    Risk

    The lingering rearview image can distract the driver, increasing the risk of a crash.

    Remedy

    Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

    NHTSA campaign 19V886000 ↗Manufacturer no. VE220,441 vehicles potentially affected (all models in the campaign)Owners notified Jan 9, 2020Filed by Chrysler (FCA US LLC)Filed as PACIFICA
  • May 9, 2019Electrical system: 12v/24v/48v batteryA loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.MY 2017–2019

    Defect

    Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

    Risk

    A loss of power steering assist or a stall can increase the risk of crash.

    Remedy

    Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

    NHTSA campaign 19V348000 ↗Manufacturer no. V53198,731 vehicles potentially affected (all models in the campaign)Owners notified May 24, 2019Filed by Chrysler (FCA US LLC)Filed as PACIFICA
  • Feb 28, 2019Suspension: front: control arm: lower armThe right front lower control arm may separate from the steering knuckle.MY 2018

    Defect

    Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.

    Risk

    A control arm separation could increase the risk of a crash.

    Remedy

    Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.

    NHTSA campaign 19V143000 ↗Manufacturer no. V1547,771 vehicles potentially affected (all models in the campaign)Owners notified Apr 26, 2019Filed by Chrysler (FCA US LLC)Filed as PACIFICA, PACIFICA PLUG-IN HYBRID
  • Oct 19, 2018Engine and engine cooling: exhaust system: emission control: catalytic convertor · Hybrid propulsion systemAfter the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.MY 2017–2018

    Defect

    Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.

    Risk

    The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.

    Remedy

    FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.

    NHTSA campaign 18V740000 ↗Manufacturer no. U9410,260 vehicles potentially affected (all models in the campaign)Owners notified Nov 15, 2018Filed by Chrysler (FCA US LLC)Filed as PACIFICA PLUG-IN HYBRID
  • Aug 9, 2018Electrical system: wiring: front underhoodThe powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.MY 2017–2019

    Defect

    Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

    Risk

    A vehicle stall can increase the risk of a crash.

    Remedy

    Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

    NHTSA campaign 18V524000 ↗Manufacturer no. U8712,779 vehicles potentially affected (all models in the campaign)Owners notified Oct 2, 2018Filed by Chrysler (FCA US LLC)Filed as PACIFICA, PACIFICA PLUG-IN HYBRID
  • Jul 26, 2018Power train: axle assembly: axle shaftThe front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.MY 2018

    Defect

    Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.

    Risk

    If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.

    Remedy

    Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U80.

    NHTSA campaign 18V493000 ↗Manufacturer no. U8061 vehicles potentially affected (all models in the campaign)Owners notified Sep 18, 2018Filed by Chrysler (FCA US LLC)Filed as PACIFICA
  • Jul 26, 2018Power train: automatic transmissionA component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.MY 2018

    Defect

    Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

    Risk

    If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

    Remedy

    Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

    NHTSA campaign 18V492000 ↗Manufacturer no. U855 vehicles potentially affected (all models in the campaign)Owners notified Aug 7, 2018Filed by Chrysler (FCA US LLC)Filed as PACIFICA
  • Jun 14, 2018Electrical system: ignition: anti-theft: control module · Equipment: electrical: anti-theft devicesThe Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."MY 2017–2018

    Defect

    Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

    Risk

    If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.

    Remedy

    Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.

    NHTSA campaign 18V395000 ↗Manufacturer no. U50240,242 vehicles potentially affected (all models in the campaign)Owners notified Jul 9, 2018Filed by Chrysler (FCA US LLC)Filed as PACIFICA
  • May 17, 2018Electrical system: software · Electrical system: wiring · Vehicle speed control: cruise controlThese vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.MY 2017–2018

    Defect

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    Risk

    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Remedy

    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    NHTSA campaign 18V332000 ↗Manufacturer no. U49,U59-U65,U68,U734,815,661 vehicles potentially affected (all models in the campaign)Owners notified Jun 4, 2018Filed by Chrysler (FCA US LLC)Filed as PACIFICA
  • Jan 11, 2018Electrical system: software · Engine and engine cooling: engineThe engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.MY 2017

    Defect

    Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.

    Risk

    An engine stall can increase the risk of a crash.

    Remedy

    Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.

    NHTSA campaign 18V049000 ↗Manufacturer no. U01153,859 vehicles potentially affected (all models in the campaign)Owners notified Mar 7, 2018Filed by Chrysler (FCA US LLC)Filed as PACIFICA
  • Dec 21, 2017EquipmentChrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdfMY 2018

    Defect

    Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

    Risk

    If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

    Remedy

    Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

    NHTSA campaign 17V824000 ↗Manufacturer no. T8261,791 vehicles potentially affected (all models in the campaign)Owners notified Feb 14, 2018Filed by Chrysler (FCA US LLC)Filed as PACIFICA
  • Aug 31, 2017Seat belts: rear/otherIn certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.MY 2017–2018

    Defect

    Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.

    Risk

    Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.

    Remedy

    Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.

    NHTSA campaign 17V542000 ↗Manufacturer no. T5447,927 vehicles potentially affected (all models in the campaign)Owners notified Oct 26, 2017Filed by Chrysler (FCA US LLC)Filed as PACIFICA
  • Jul 28, 2017Power train: driveline: differential unitThe rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.MY 2017

    Defect

    Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.

    Risk

    A wheel wobble may cause a possible loss of control, increasing the risk of a crash.

    Remedy

    VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.

    NHTSA campaign 17V482000 ↗Manufacturer no. PAC20170728524 vehicles potentially affected (all models in the campaign)Owners notified Aug 14, 2017Filed by Vantage Mobility International, LLCFiled as PACIFICA
  • Jun 13, 2017Equipment: other: labelsThe tire placard on the affected vehicles incorrectly lists the seating capacity as 6 occupants rather then 7 occupants, with a combined weight of 950lbs rather than 1,100lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."MY 2017

    Defect

    Chrysler (FCA US LLC) is recalling certain 2017 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The tire placard on the affected vehicles incorrectly lists the seating capacity as 6 occupants rather then 7 occupants, with a combined weight of 950lbs rather than 1,100lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

    Risk

    The incorrect tire label may cause customer confusion, potentially resulting in vehicle overloading, increasing the risk of a crash.

    Remedy

    Chrysler will notify owners, and dealers will replace tire placard label, free of charge. The recall began July 6, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T37.

    NHTSA campaign 17V375000 ↗Manufacturer no. T37100 vehicles potentially affected (all models in the campaign)Owners notified Jul 6, 2017Filed by Chrysler (FCA US LLC)Filed as PACIFICA PLUG-IN HYBRID
  • Jun 9, 2017Hybrid propulsion system: inverterThe affected vehicles have diodes in the Power Inverter Module ("PIM") that may fail due to an overvoltage condition. If the diodes fail, the vehicle will not move under its own power.MY 2017

    Defect

    Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module ("PIM") that may fail due to an overvoltage condition. If the diodes fail, the vehicle will not move under its own power.

    Risk

    A vehicle that suddenly cannot be driven, increases the risk of a crash.

    Remedy

    Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. The recall began on September 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T34.

    NHTSA campaign 17V371000 ↗Manufacturer no. T341,375 vehicles potentially affected (all models in the campaign)Owners notified Sep 14, 2017Filed by Chrysler (FCA US LLC)Filed as PACIFICA PLUG-IN HYBRID
  • May 25, 2017Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittingsThe affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."MY 2017

    Defect

    Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

    Risk

    The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.

    Remedy

    Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.

    NHTSA campaign 17V342000 ↗Manufacturer no. Pac-20170525371 vehicles potentially affected (all models in the campaign)Owners notified Jul 3, 2017Filed by Vantage Mobility International, LLCFiled as PACIFICA
  • Jun 30, 2016Seat belts: rear/otherThe center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).MY 2017

    Defect

    Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).

    Risk

    If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.

    Remedy

    Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.

    NHTSA campaign 16V490000 ↗Manufacturer no. S423,620 vehicles potentially affected (all models in the campaign)Owners notified Jul 14, 2016Filed by Chrysler (FCA US LLC)Filed as PACIFICA

Source: NHTSA Office of Defects Investigation recall database, model years 2017–2026. Recalls are listed by model year as the manufacturer filed them; whether a specific car is affected depends on its VIN — check a VIN at nhtsa.gov ↗. NHTSA model names matched to this page: PACIFICA, PACIFICA PLUG-IN HYBRID.

Detailed scoring by subject

1Performance & PowertrainOne of the Pacifica's weakest categories.0.92F
Horsepower
287 hp @ 6,400 rpm (3.6L Pentastar V6); 260 hp combined (PHEV)
34/100
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Every 2024 gas Pacifica, including the volume Touring L, uses the naturally aspirated 3.6-liter Pentastar V6 rated at 287 hp; 2024 is a carry-over year mechanically, with changes limited to trim, colors and infotainment.

Torque
262 lb-ft @ 4,000 rpm
36/100
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The Pentastar V6 makes 262 lb-ft at a relatively high 4,000 rpm — typical naturally aspirated output for the segment, with less low-end pull than a turbocharged rival would offer.

0–60 mph time
7.3 s (gas FWD, instrumented)
37/100
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The FWD gas Pacifica reaches 60 mph in a mid-pack 7.3 seconds; AWD is slower, carrying 362 lb more curb weight (4,883 vs 4,521 lb). Chrysler publishes no factory acceleration figure.

Powertrain refinement70
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The mature Pentastar V6 delivers linear, predictable response with no turbo lag and stays acceptably quiet under load, but its acceleration is merely adequate rather than effortless.

Transmission behavior60
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The 948TE nine-speed sorts through its 9.81 ratio spread cleanly in ordinary driving but hesitates on downshifts and can pick an unsuitable gear on steep grades, holding it below the segment's best automatics.

Max towing capacity
3,600 lbs when properly equipped (gas models); PHEV not rated for towing
37/100
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At 3,600 pounds properly equipped, the gas Pacifica out-tows the Odyssey, Sienna and Carnival by 100 pounds — the best rating in the segment — though the plug-in hybrid carries no tow rating.

AWD/4WD availability55
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AWD is optional on three of the four 2024 gas trims — Touring L, Limited and Pinnacle — but not on the base Touring and not on either plug-in hybrid trim; the system is an automatic on-demand setup with no low range or terrain modes.

Off-road capability18
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This is a pavement-focused minivan: ground clearance of just 5.1 inches (5.4 with AWD), shallow approach and breakover angles, and no skid plates, lockers, terrain modes or off-road trim — the Road Tripper is an appearance and cargo package, not a capability one.

Powertrain lineup breadth72
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The 2024 range offers two genuinely distinct powertrains — the gas V6 with a choice of FWD or AWD, and a FWD plug-in hybrid that remains the only PHEV minivan sold in the US — giving buyers more variety than any direct rival, but it stops short of a third option.

2Efficiency & RangeThe Pacifica's lowest-graded category.0.83F
Combined fuel economy
22 MPG combined (gas FWD); 20 MPG AWD
35/100
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The volume FWD gas trim returns 22 MPG combined; without hybrid assistance the naturally aspirated V6 trails the electrified Sienna badly, and optional AWD drops the rating to 20 MPG.

City fuel economy
19 MPG city (gas FWD); 17 MPG AWD
31/100
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City is the gas Pacifica's weakest figure at 19 MPG — engine stop-start is standard but cannot close the gap to a hybrid minivan — and AWD costs another 2 MPG.

Highway fuel economy
28 MPG highway (gas FWD); 25 MPG AWD
50/100
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The nine-speed's tall overdrive ratios (0.48:1 ninth) let the FWD V6 return a respectable 28 MPG highway, the strongest part of its EPA profile, though AWD lowers it to 25 MPG.

Driving range
418 mi (gas FWD); ≈380 mi AWD
43/100
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The EPA publishes 418 miles of total range for the FWD gas Pacifica from its 19.0-gallon tank at 22 MPG combined; AWD's 20 MPG rating cuts that to roughly 380 miles.

Estimated annual fuel cost
$2,800/yr (gas FWD, EPA assumptions); $3,100/yr AWD
33/100
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At the EPA's standard 15,000-mile year the 22-MPG FWD Pacifica costs about $2,800 in fuel — double the $1,400 the plug-in hybrid version is rated at, and the EPA flags roughly $3,000 in extra fuel spend over five years versus an average new vehicle.

Fuel requirements88
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The Pentastar V6 is specified for widely available regular 87-octane and tolerates E0 through E15, so there is no fuel-grade premium stacked on top of its already-high consumption.

3SafetyThe Pacifica's best-graded category.2.99B-
NHTSA overall rating
5 stars overall (5 frontal, 5 side, 4 rollover; AWD not separately rated)
100/100
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NHTSA tested the 2024 Pacifica PV FWD — the gas volume configuration — and awarded the maximum five stars overall, with five stars in both frontal and side and four stars for rollover (11.6% rollover probability, no tip in the dynamic test).

IIHS awards & crashworthiness62
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The 2023-24 Pacifica carries a 2023 Top Safety Pick award, earned with Good small-overlap results on both sides and Good in the original moderate-overlap test, held back from TSP+ by only an Acceptable rating in the updated side test. It falls short of the 80+ band because the updated moderate-overlap test — which weights rear-passenger protection — returns Marginal, and seat belt reminders rate Marginal.

Standard ADAS suite breadth90
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All five core systems are standard across the 2024 gas lineup, including the base Touring and the volume Touring L: forward collision warning with pedestrian-detecting AEB, adaptive cruise with stop-and-go, LaneSense lane-departure warning with lane-keep assist, blind-spot monitoring and rear cross-path detection. Rear park assist with automatic reverse braking and auto high beams are standard as well; only the 360-degree camera, front park sensors and self-parking are trim- or package-gated.

Automatic emergency braking performance65
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IIHS rates the standard pedestrian front crash prevention Acceptable rather than Advanced or Superior under the updated test. It avoided the 12-mph crossing-child conflict and the 25-mph crossing-adult night test on high beams, but performance degrades in the harder low-beam and higher-speed scenarios; the vehicle-to-vehicle system is not rated under the current protocol.

Blind-spot & cross-traffic coverage72
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Blind-spot monitoring with rear cross-path detection is standard on every trim, which is better coverage than most rivals offer at the base price, but both are mirror-light-and-chime warning systems with no steering or braking intervention. There is no safe-exit alert, and trailer-aware blind-spot coverage is absent.

Lane keeping & centering55
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LaneSense is standard and applies corrective torque once it detects unintended drift, so it works as a departure-prevention backstop rather than continuous lane centering. No 2024 gas trim offers a centering mode that holds the van in the middle of the lane, which caps this well below the systems in the Sienna and Carnival.

Adaptive cruise & highway assist78
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Adaptive cruise with full-speed stop-and-go is standard on every 2024 trim and brings the van to a halt and resumes without extra driver input, which is genuinely useful in commuting traffic. It stops short of the top band because there is no combined highway-assist mode pairing it with lane centering.

Hands-free driving availability0
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No 2024 Pacifica trim offers hands-free highway driving. Stellantis had not launched a BlueCruise/Super Cruise equivalent on this platform, so adaptive cruise and LaneSense remain separate hands-on systems.

Headlight performance65
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IIHS rates the headlights Acceptable on every 2024 trim, so the volume Touring L is no worse lit than the Pinnacle. Straightaway reach is only fair on both sides and low-beam illumination is inadequate on the gradual left curve, which keeps it out of the Good tier despite standard high-beam assist.

Outward visibility88
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The minivan greenhouse, large glass area and low cowl give near-best-in-class natural sightlines in every direction, and a rear camera plus rear park sensors with automatic reverse braking are standard. A relatively high beltline for the class and a 360-degree camera that is package- or Pinnacle-only keep it just short of the ceiling.

Child-seat (LATCH) usability75
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Three rear positions carry complete LATCH hardware and a fourth has a tether plus a borrowable lower anchor, and the wide power sliding doors make installation far easier than in a three-row SUV. IIHS still rates overall ease of use only Acceptable, and the third row's single borrowed-anchor position limits three-across flexibility.

4Space & ComfortOne of the Pacifica's strongest categories.2.97B-
Seating capacity
7 seats standard; 8 available on FWD gas models with the Uconnect Theater Family Group / Premium Package
75/100
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The volume Touring L uses second-row Stow 'n Go captain's chairs and seats seven; an optional bench raises capacity to eight on FWD gas configurations only.

Front headroom
40.1 in without sunroof (38.4 in with the dual-pane panoramic roof)
62/100
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The volume Touring L without the optional panoramic sunroof retains the full published front headroom; the roof costs 1.7 inches.

Front legroom
41.1 in
24/100
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Front legroom is adequate in practice but sits near the low end of CarScore's minivan normalization range, where rivals stretch past 44 inches.

Rear headroom
39.6 in second-row headroom without sunroof (38.0 in with the panoramic roof)
90/100
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The tall boxy cabin supplies excellent second-row headroom, near the top of the minivan band when the panoramic roof is skipped.

Rear legroom
39.0 in second-row legroom
75/100
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Second-row legroom is generous, though the fold-into-the-floor Stow 'n Go buckets trade cushion depth and adjustment range for that packaging.

Third-row usability82
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With 38.7 in of headroom and 36.5 in of legroom, plus a low step-in and wide sliding-door access, the third row genuinely seats adults, though it is best reserved for teens on the longest trips.

Cargo/trunk volume
87.5 cu ft behind the second row; 32.3 cu ft behind the third row
68/100
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Dropping the third row into the floor opens a large flat load bay while keeping the second row in place.

Max cargo volume
140.5 cu ft with second and third rows stowed (gas models)
63/100
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Both rear rows of the gas Pacifica fold into the floor, producing a huge flat cargo area with no seats to remove or store.

In-cabin storage & clever solutions95
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Dual-row Stow 'n Go remains segment-defining: the empty seat wells double as deep hidden in-floor bins when the chairs are up, and both rear rows disappear for cargo without removal.

Seat comfort70
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Front seats are supportive over long stints with eight-way power and four-way power lumbar standard, but the thin Stow 'n Go second-row chairs trade padding and adjustment for their fold-flat packaging.

Ride quality82
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MacPherson-strut front and independent rear suspension deliver a compliant, well-damped ride with better body control than the minivan norm — one of the segment's strongest comfort/composure balances.

Cabin quietness78
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Active noise cancellation, an acoustic windshield and laminated front-door glass keep highway cruising subdued; the Pentastar V6 becomes audible only when worked hard.

Climate & comfort features85
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For 2024 heated front seats, a heated steering wheel, three-zone automatic climate and remote start are standard on every Pacifica trim; ventilated fronts are reserved for Limited and Pinnacle and heated second-row seats come with a package.

5Cost of OwnershipOne of the Pacifica's weakest categories.1.25D
Base MSRP
$39,645 (Touring FWD, including $1,595 destination)
63/100
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For 2024 the entry gas trim was still the Touring FWD, one model year before the 2025 restructuring collapsed Touring/Touring L into Select. It sits at the upper end of mainstream minivan entry pricing.

Volume-Trim Price
$41,805 (Touring L FWD; AWD $44,800, Limited from $48,575, Pinnacle from $54,235)
64/100
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Touring L FWD is the representative volume gas configuration: it is the widely recommended step-up trim, adding the leather, heated-seat and convenience content most family buyers select for roughly $2,000 over Touring. The price itself is well sourced; its designation as the volume trim is a judgment.

5-Year Maintenance & Repair Cost
$4,305 over 5 years ($3,463 maintenance + $842 repairs, 15,000 mi/yr)
80/100
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Edmunds' model-year-specific True Cost to Own projection is moderate, reflecting that most of the first five years fall inside the warranty period. Sourced from search results because edmunds.com returns 403 to direct fetches, so it is not independently verified against the page itself.

5-Year Resale Value Retention
48.8% retained after 5 years (51.2% depreciation)
29/100
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The Pacifica retains about five percentage points less than its minivan category average, which converts directly into higher depreciation dollars regardless of the discounts available at purchase.

Basic warranty
3 yr / 36,000 mi
0/100
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Chrysler's bumper-to-bumper coverage matches Honda and Toyota but sits at the floor of this item's normalization band and trails Kia's five-year term.

Powertrain warranty
5 yr / 60,000 mi
0/100
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The gas Pacifica's powertrain term is conventional for a mainstream minivan but is the bottom of this item's scoring band; the PHEV's battery coverage is separate and does not apply to the gas configuration scored here.

Complimentary maintenance & perks30
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Chrysler included no factory scheduled-maintenance plan for 2024, which holds this item in the low band. Five-year/60,000-mile roadside assistance and Uconnect connected-service trials provide only limited owner support, well short of the multi-year included service that would earn a high score.

Effective 5-Year Ownership Cost
$25,709 (≈$21,404 depreciation + $4,305 maintenance)
63/100
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$41,805 volume-trim price minus its estimated resale value after 5 years (48.8% retained, or about $20,401) leaves about $21,404 in depreciation. Add the projected $4,305 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $25,709 in total.

6Reliability & QualityGrades below the middle of the scale.1.35D
Predicted reliability45
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Both major survey sources place the 2024 Pacifica below average: J.D. Power's 71/100 sits at the very bottom of its Average band, and Consumer Reports rates it less reliable than other 2024-model-year vehicles with in-car electronics and the transmission as named trouble spots. The scored gas Touring L avoids the PHEV's high-voltage risk but still lands well under the segment's Japanese leaders.

Brand reliability track record35
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Contemporaneous brand dependability evidence for this model year is the worst in the industry, not merely bottom-third — Chrysler finished last in the 2024 VDS at roughly 1.6x the industry problem rate, and its multi-year trend stays far below average. Stellantis' strong 2024 initial-quality showing is a partial counter-signal but is led by Ram and measures 90-day quality rather than long-term dependability.

Recall & TSB history38
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The manufacturer recall burden on this model year is heavy and skews to occupant protection rather than convenience: two separate airbag-deployment defects, a windshield-retention non-compliance, an inactive traction control system, and a lost rearview-camera image. The side-curtain-airbag seam defect drew a second campaign a year after the first, which points to an incomplete initial remedy rather than an isolated lapse.

Powertrain durability reputation56
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The naturally aspirated 3.6-liter Pentastar V6 is a mature, high-volume engine with broad service support, but its rocker-arm ticking and intake-valve carbon history and the 948TE nine-speed's shift-quality record hold it below average. Owner-survey transmission complaints specific to this model year, including failure to shift into park, reinforce that the gearbox is the weaker half of the pairing.

Interior material quality68
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The volume Touring L presents well on the touch points buyers see first — synthetic-leather upholstery, a large screen, well-executed Stow 'n Go seating — but reviewers consistently flag low-grade plastics elsewhere in the cabin. That is competitive for a mainstream minivan rather than class-leading, and the richer Limited and Pinnacle interiors are not used to inflate the volume-trim score.

Fit & finish52
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Assembly is presentable but not tight or trouble-free, and the recurring complaint pattern is electrical rather than cosmetic. Reviewers describe fit and finish as unimpressive and report electronic gremlins in test vans, which matches the owner-survey infotainment failures and keeps this below the mid-band.

Dealer & service network62
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Owners get broad nationwide access through the shared Chrysler-Dodge-Jeep-Ram franchise footprint, which is a genuine strength for a brand with only a two-model lineup. Service execution is merely adequate, however, with Chrysler absent from the leading mass-market service brands, so coverage rather than quality carries the score.

Parts availability & repair cost75
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The gas van benefits from a long-running domestic platform, a Pentastar V6 shared across millions of Stellantis vehicles, and a healthy independent-shop and aftermarket supply, so routine repair costs run well below the brand average. Pacifica-specific hardware — powered sliding doors, body electronics and large assemblies — can still be expensive, which keeps it out of the top band.

7Technology & InfotainmentMid-pack among this car's ten categories.2.60C+
Touchscreen size
10.1 in standard on every Pacifica trim (no larger screen offered)
36/100
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Uconnect 5 with a 10.1-inch HD touchscreen is standard across the 2024 Pacifica range; the 7-inch unit is reserved for the cheaper Voyager, and no larger display is available.

Infotainment UX & responsiveness80
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Uconnect 5 pairs a fast, configurable tile-based home screen with retained physical climate and volume controls, and is routinely rated among the better mainstream systems to use on the move.

Wireless CarPlay / Android Auto92
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Wireless Apple CarPlay and wireless Android Auto are standard on every 2024 Pacifica trim, with dual phone connectivity — the best-case outcome for this item.

Voice control & native navigation66
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Integrated voice command with voice text reply and Amazon Alexa compatibility are standard, but embedded TomTom navigation only arrives with the Uconnect 5 NAV radio, which is a package item on the volume Touring L rather than standard.

Audio system quality78
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The standard six-speaker system is ordinary, but a 13-speaker Alpine and a 19-speaker Harman Kardon with 10-inch subwoofer give the range genuinely strong premium options.

Digital instrument cluster55
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Every 2024 Pacifica gets a 7-inch configurable colour display, but it sits between conventional analog gauges rather than forming a full-digital cluster like the segment's newest rivals.

OTA update capability62
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Uconnect 5 supports firmware over-the-air updates on every trim and map OTA with the NAV radio, but the scope is infotainment-centric rather than whole-vehicle updates that add features.

Companion app & remote functions65
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Chrysler Connect / SiriusXM Guardian covers remote start, lock-unlock, vehicle locator and diagnostics, but the services are subscription-based after the trial and there is no phone-as-key digital key.

Charging ports & device power82
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A wireless charging pad is standard on every 2024 trim and USB-A/USB-C ports are spread across all three rows for up to a dozen charging points, though the third-row USB hub and the 115-volt household outlet require the Uconnect Theater Family Group.

Keyless & remote access78
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Remote proximity entry on all doors, push-button and remote start, power sliding doors and a power liftgate are standard on every trim; hands-free door and liftgate operation is package-gated and phone-as-key is not offered.

Camera & parking aids70
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ParkView rear camera and ParkSense rear park assist with stop are standard on every trim, but for 2024 the 360-degree surround view, front sensors and automated parallel/perpendicular parking are bundled into the optional Safety Sphere group on the volume Touring L rather than being standard.

Head-up display availability20
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No head-up display is offered on any 2024 Pacifica trim or in any package — the driver information is confined to the 7-inch cluster display and the centre touchscreen.

8Use-Case FitGrades above the middle of the scale.2.77B-
Kid & car-seat practicality94
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Low sills, wide power sliding doors on every trim, LATCH anchors across the rear rows, a deep 32.3-cu-ft luggage well behind the third row and seats that vanish into the floor make daily family logistics about as easy as any vehicle sold.

Family safety package70
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Standard content is excellent — full-speed AEB with pedestrian detection, adaptive cruise with stop-and-go, lane keeping and blind-spot monitoring on the cheapest Pacifica — but the updated IIHS moderate-overlap result is only Marginal on rear-occupant protection and there is no 2024 Top Safety Pick award.

Family road-trip comfort85
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Three genuinely usable rows, standard three-zone automatic climate, a compliant quiet ride and 32.3 cu ft of luggage space with all seven seats occupied suit long family journeys; the Uconnect Theater group adds twin 10.1-inch seatback screens with Amazon Fire TV and the FamCAM rear-seat camera.

Daily driving ease76
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Excellent outward visibility, a compliant ride, light steering, standard stop-and-go adaptive cruise and retained physical climate controls keep commuting fatigue low; the nine-speed automatic can still be indecisive at low speeds.

Commuting cost efficiency48
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The gas FWD Pacifica's 22-mpg combined EPA rating is poor next to hybrid minivans and the plug-in Pacifica itself, though it runs on regular 87-octane and uses ordinary consumables.

Parking & maneuverability60
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Sliding doors and a huge glass area help in tight lots, but a 204.3-inch body and a 39.7-foot curb-to-curb turning circle demand care, and for 2024 the 360-degree camera and front sensors are an extra-cost package on the volume Touring L.

Work capability60
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A flat, enclosed 140.5-cu-ft load floor and a 3,600-pound maximum tow rating cover light trade, delivery or courier duty, but there is no meaningful payload headroom or heavy-tow capability and the tow group is an option on gas models only.

Durability for work duty44
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The Pentastar V6 is a mature, widely serviced engine, but the family-oriented cabin materials and the Pacifica's below-average reliability reputation make it a poor choice for hard commercial use.

Jobsite & upfit practicality45
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Stow 'n Go wells and the in-floor bins genuinely help carry tools, but there is no work-van package, no washable cargo treatment, no bed or roof-load ecosystem and only a package-optional 115-volt outlet — the Pacifica is a family van with cargo tricks, not a jobsite tool.

Long-distance comfort & range83
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A quiet, compliant highway ride, an adult-usable third row, standard stop-and-go adaptive cruise and roughly 420 miles from the 19-gallon tank at the EPA combined rating make it a strong mile-eater, held back only by average seat padding in the second row.

Outdoor & adventure capability66
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Available AWD on gas models, a 3,600-pound tow ceiling and a completely flat load floor for sleeping or gear make four-season road trips workable, but 5.1 inches of ground clearance keeps it on pavement and gravel, and the Stow 'n Place roof rack is a package option on the volume trim rather than standard.

Gear & luggage flexibility96
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Both rear rows of the gas Pacifica fold into the floor without removal, so it shifts in seconds between seven seats, hidden in-floor bins and a flat 140.5-cu-ft cargo bay — the most flexible gear-hauling arrangement in the segment.

9Driving ExperienceMid-pack among this car's ten categories.2.36C+
Handling & agility68
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The unibody chassis with MacPherson struts and an independent twist-blade rear feels notably car-like and composed for a 4,500-pound van, but its mass and all-season tires keep it short of the Odyssey's poise.

Steering feel63
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The electric rack is accurate and sensibly light for parking manoeuvres, but it is short on feedback — precise enough without ever being communicative.

Braking confidence65
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Large vented front rotors give consistent, progressive pedal response with no fade in repeated stops, but measured stopping distances for this generation are merely class-average rather than a strength.

Powertrain smoothness & response68
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The 287-hp naturally aspirated Pentastar pulls linearly and feels genuinely quick for the class, but the nine-speed automatic still occasionally hunts between its closely spaced ratios and the standard stop-start restart is noticeable.

Drivetrain noise & vibration72
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Active noise cancellation and an acoustic windshield keep the V6 well isolated at cruise; it is clearly audible under hard acceleration but has a smooth, inoffensive character rather than a coarse one.

Turning circle
39.7 ft curb-to-curb (FWD); 40.2 ft (AWD)
29/100
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The volume FWD configuration needs a relatively broad circle for a minivan, and AWD models are half a foot wider still.

Driving position & ergonomics76
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An upright commanding seat with eight-way power and four-way power lumbar standard, a tilt/telescoping column, huge glass area and physical three-zone climate controls below the screen make the Pacifica easy to see out of and easy to operate.

Fun-to-drive factor68
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The most powerful mainstream minivan engine and the segment's most composed chassis make it pleasant and quick in a way buyers do not expect, but numb steering, 204 inches of body and the nine-speed's indecision stop short of genuine enjoyment.

10Value & Market PositionOne of the Pacifica's strongest categories.2.90B-
Standard equipment generosity72
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Every 2024 trim includes a 10.1-inch Uconnect touchscreen with wireless Apple CarPlay/Android Auto, a 7.0-inch digital cluster, Stow 'n Go second- and third-row seating, power sliding doors and liftgate, and a full standard driver-assistance suite with AEB, adaptive cruise, blind-spot monitoring and lane-departure warning. A base price near $40,000 — above the Odyssey and Sienna entry points — keeps this out of the top band.

Feature value per dollar72
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Fold-into-the-floor Stow 'n Go seating and available AWD are content no direct gas rival matches at any price, and the $39,645 entry point undercuts what the same van asked a year later. Weak resale retention and merely adequate powertrain performance offset part of that, though the very large real-world discounts materially improve the equation for a buyer.

Trim & configuration breadth85
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2024 offered four well-spaced gas grades — Touring, Touring L, Limited and Pinnacle — with AWD optional on the upper three and a plug-in hybrid alongside, spanning roughly $39,600 to $59,400. That is the deepest ladder in the segment and one model year wider than 2025, which deleted Touring and Touring L.

Sales popularity & market acceptance82
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The Pacifica was the outright best-selling minivan in the United States for 2024 at 107,356 units, ahead of the Odyssey, Sienna and Carnival, which places it squarely in the segment-leader band. An 11% year-over-year decline while all three rivals grew, plus substantial fleet volume, keeps it short of the top of that band.

Brand desirability & image45
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The Pacifica is well recognized as Chrysler's flagship family vehicle, but a brand reduced to essentially this single nameplate carries little halo, and the used market prices the van below its class. It lacks the loyalty and residual strength that lift Toyota and Honda in the same showroom comparison.

Deals & incentive availability92
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The 2024 Pacifica was exceptionally negotiable: factory bonus cash during the model year, escalating national sales bonuses afterward, and swollen dealer stock all worked in the buyer's favor. Scored as buyer benefit per this item's inverted guidance, even though the same discounting is a symptom of weak pricing power.

Model freshness42
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2024 is the eighth model year of the generation launched for 2017 and the third since the 2021 facelift, with changes limited to two paint colors, a Pinnacle interior hue, improved LED headlights and the added Emergency Vehicle Alert System. The platform was current but plainly mature, and a second facelift eventually arrived for 2027.

Critical reception & awards80
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2024 was a genuine award year: U.S. News named the Pacifica Best Minivan for Families and scored it 9.0/10, and it earned an IIHS Top Safety Pick alongside a five-star NHTSA overall rating. A Marginal result in IIHS's updated moderate overlap test — which cost it the '+' — and merely average measured performance keep it just below consistent class-winner territory.