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vs 2023:Overall +5Safety +1Reliability +4Efficiency & Range +34Cost of Ownership +14Technology +1Driving Experience +2
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▮Full-Size Van

2024 Mercedes-Benz Sprinter

PremiumGasDieselEV6 NHTSA recalls · 2024
Manufacturer site ↗
2026 model shown
1.96C-GPA / 4.0
Overall GPA
Reliability
2.23C
Safety
1.79C-
EfficiencyGas
1.99C-
20 MPG combined · 490 mi range · $2,800/yr energy
Comfort
2.67C+
Value
2.26C
Ownership Cost
1.12D
Technology
1.51D
Driving Experience
2.21C

The verdict

A struggling full-size van, strong on space and held back by performance.

The 2024 Sprinter is the most refined and versatile full-size van you can buy. It seats up to 15, tows up to 7,500 lbs, offers cargo boxes up to 533 cu ft and holds about 64% of its value after five years. You pay for it, though: it starts at $52,195, every 2024 model is diesel, the warranty is short, and the standard 168-hp engine is slow. Buy it for the upfit options, the van-life potential and the resale value, not as a bargain.

Jump to scores

Strengths

  • Seats a crowd with real standing room
  • A serious, endlessly configurable work tool
  • Huge cargo box and the default camper base

What holds it back

  • Slow with the standard engine
  • Expensive to buy, thinly warranted
  • Diesel-only running and repair costs

Top alternatives

Cars shoppers cross-shop with the Mercedes-Benz Sprinter

Production history

1995–present · 32 years · 3 generations
SCORED WINDOW · last 10 yearsGen 11995–20051995Gen 22006–20182006Gen 32019–now2019In production2026 — graded2025 — graded2024 — graded2023 — graded2022 — graded2021 — graded2020 — graded2019 — graded2018 — graded2017 — gradedProduction began 1995

How it's evolved

10 scored model years · 2017–2026

025507510020172018201920202021202220232024202520262017 · Overall: 442018 · Overall: 442019 · Overall: 53 (+9 vs 2018)2020 · Overall: 532021 · Overall: 54 (+1 vs 2020)2022 · Overall: 542023 · Overall: 53 (−1 vs 2022)2024 · Overall: 59 (+6 vs 2023)2025 · Overall: 60 (+1 vs 2024)2026 · Overall: 63 (+3 vs 2025)

Subject scores by year

Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.

YearPerformanceEfficiencySafetySpaceCostReliabilityTechUse-caseDrivingValue
2026
2025
2024
2023
2022
2021
2020
2019
2018
2017

Compare two years

vs
Performance38
51+12
Efficiency71
710
Safety29
63+35
Space66
61-5
Cost51
41-9
Reliability53
67+14
Tech17
66+49
Use-case57
70+13
Driving52
66+15
Value52
65+13

Best fit & conditions

AdventureA-82/100
Work / TowB+79/100
Winter / inclementC61/100
FamilyC60/100
CommuterD50/100

Higher scores mean a better fit for that use case. Learn more about use-case fit →

Academic Probation · NHTSA safety recalls

6 for the 2024 · 85 across 2017–2026 · as of Oct 19, 2026
  • Oct 24, 2025Structure: frame and membersThe right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.MY 2023–2024

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.

    Risk

    Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.

    Remedy

    Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.

    NHTSA campaign 25V725000 ↗Manufacturer no. VS3RASCHW366 vehicles potentially affected (all models in the campaign)Owners notified Dec 17, 2025Filed by Daimler Vans USA, LLCFiled as SPRINTER 2500
  • Sep 12, 2025Structure: frame and membersThe longitudinal frame members may not be reinforced properly.MY 2024

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.

    Risk

    Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.

    Remedy

    Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.

    NHTSA campaign 25V609000 ↗Manufacturer no. VS3LAENGST4 vehicles potentially affected (all models in the campaign)Owners notified Dec 18, 2025Filed by Daimler Vans USA, LLCFiled as SPRINTER 2500, SPRINTER 3500
  • Feb 28, 2025Parking brakeThe parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."MY 2024

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."

    Risk

    Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.

    Remedy

    Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.

    NHTSA campaign 25V135000 ↗Manufacturer no. VS3HALHAN88 vehicles potentially affected (all models in the campaign)Owners notified Apr 30, 2025Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Feb 14, 2025Parking brake: driveline · Power train: axle assemblyThe welds on the helical gear within the rear axle drivetrain may fail, causing a loss of drive power.MY 2024

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz eSprinter vehicles. The welds on the helical gear within the rear axle drivetrain may fail, causing a loss of drive power.

    Risk

    A loss of drive power increases the risk of a crash. In addition, drivetrain failure can result in a vehicle rollaway if the parking brake is not applied, increasing the risk of a crash or injury.

    Remedy

    Dealers will replace the rear axle electric drivetrain, free of charge. Owner notification letters were mailed May 5, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is V3ESCHWEI.

    NHTSA campaign 25V090000 ↗Manufacturer no. V3ESCHWEI689 vehicles potentially affected (all models in the campaign)Owners notified May 5, 2025Filed by Daimler Vans USA, LLCFiled as ESPRINTER
  • Jul 9, 2024Suspension: rear: springs: leaf spring assembly: u-bolt, leaf spring to axleThe spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.MY 2023–2024

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.

    Risk

    An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.

    Remedy

    Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.

    NHTSA campaign 24V517000 ↗Manufacturer no. VS3FEDERB1,232 vehicles potentially affected (all models in the campaign)Owners notified Aug 23, 2024Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • May 6, 2024Electronic stability control (esc): control module: softwareDue to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.MY 2024

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz eSprinter vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.

    Risk

    Extended stopping distance can increase the risk of a crash.

    Remedy

    Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3EBOOSTF.

    NHTSA campaign 24V316000 ↗Manufacturer no. VS3EBOOSTF184 vehicles potentially affected (all models in the campaign)Owners notified Jun 3, 2024Filed by Daimler Vans USA, LLCFiled as ESPRINTER
79 recalls on other model years of the Sprinter (2017–2023, 2025)
  • Feb 20, 2026Back over prevention: warnings: external/pedestrian alertThe vehicles fail to make sufficient pedestrian warning sounds when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."MY 2025

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2025 Mercedes-Benz eSprinter vehicles. The vehicles fail to make sufficient pedestrian warning sounds when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

    Risk

    Insufficient pedestrian warning sounds may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.

    Remedy

    Dealers will update the software for the pedestrian warning sounds, free of charge. Owner notification letters were mailed March 27, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is V3EAVASOU. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning February 20, 2026.

    NHTSA campaign 26V099000 ↗Manufacturer no. V3EAVASOU117 vehicles potentially affected (all models in the campaign)Owners notified Mar 27, 2026Filed by Daimler Vans USA, LLCFiled as ESPRINTER
  • Oct 17, 2025Forward collision avoidance: sensing system: radarThe front short-range radar sensor printed circuit board may fail and result in a loss of automatic emergency braking and other driver assistance features.MY 2025

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2025 Mercedes-Benz Sprinter 2500 vehicles. The front short-range radar sensor printed circuit board may fail and result in a loss of automatic emergency braking and other driver assistance features.

    Risk

    An automatic emergency braking system that does not function as intended can increase the risk of a crash.

    Remedy

    Dealers will replace the short-range sensor, free of charge. Owner notification letters were mailed November 21, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RADARS. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 24, 2025.

    NHTSA campaign 25V712000 ↗Manufacturer no. VS3RADARS16 vehicles potentially affected (all models in the campaign)Owners notified Nov 21, 2025Filed by Daimler Vans USA, LLCFiled as SPRINTER 2500
  • Dec 13, 2024Electrical system: instrument cluster/panelThe instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."MY 2019–2022

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

    Risk

    A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

    Remedy

    Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

    NHTSA campaign 24V930000 ↗Manufacturer no. VS3BELKOM697 vehicles potentially affected (all models in the campaign)Owners notified Jan 31, 2025Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Mar 24, 2024Electrical system: wiringA 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.MY 2023

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.

    Risk

    An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.

    Remedy

    Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.

    NHTSA campaign 24V225000 ↗Manufacturer no. VS3HVERSL99 vehicles potentially affected (all models in the campaign)Owners notified May 3, 2024Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Mar 1, 2024Electrical system: wiringThe main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.MY 2023

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.

    Risk

    A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.

    Remedy

    Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEFHAU.

    NHTSA campaign 24V166000 ↗Manufacturer no. VS3BEFHAU828 vehicles potentially affected (all models in the campaign)Owners notified Apr 5, 2024Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Dec 21, 2023Structure: critical fastenersThe partition wall may be missing bolts, allowing the wall to detach during a crash.MY 2019–2023

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

    Risk

    A detached partition wall can increase the risk of injury.

    Remedy

    Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

    NHTSA campaign 23V876000 ↗Manufacturer no. VS3TREWAN387 vehicles potentially affected (all models in the campaign)Owners notified Jan 31, 2024Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Dec 21, 2023Structure: critical fastenersThe longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.MY 2019–2021

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.

    Risk

    Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.

    Remedy

    Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.

    NHTSA campaign 23V875000 ↗Manufacturer no. VS3ROHRAH3,739 vehicles potentially affected (all models in the campaign)Owners notified Mar 4, 2024Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Dec 21, 2023Structure: bodyThe connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.MY 2020

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.

    Risk

    Reduced vehicle control increases the risk of a crash. Additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire.

    Remedy

    Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3QUERTR.

    NHTSA campaign 23V874000 ↗Manufacturer no. VS3QUERTR9 vehicles potentially affected (all models in the campaign)Owners notified Apr 19, 2024Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Dec 15, 2023Suspension: frontThe front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.MY 2023

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.

    Risk

    A loss of steering control can increase the risk of a crash.

    Remedy

    Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.

    NHTSA campaign 23V849000 ↗Manufacturer no. VS3FEDDOR33 vehicles potentially affected (all models in the campaign)Owners notified Jan 31, 2024Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Dec 1, 2023Structure: bodyThe topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.MY 2021–2023

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

    Risk

    An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.

    Remedy

    Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.

    NHTSA campaign 23V806000 ↗Manufacturer no. VS3LACKHA131 vehicles potentially affected (all models in the campaign)Owners notified Nov 4, 2024Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Jun 26, 2023Fuel system, gasoline: delivery: fuel pumpThe fuel pump may shutdown, which can result in a loss of drive power.MY 2021–2022

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.

    Risk

    A loss of drive power can increase the risk of a crash.

    Remedy

    Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.

    NHTSA campaign 23V444000 ↗Manufacturer no. 479020520,500 vehicles potentially affected (all models in the campaign)Owners notified Nov 1, 2023Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500
  • Mar 24, 2023Electrical system: instrument cluster/panelThe instrument cluster may fail to display any information when the vehicle is started.MY 2019–2022

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

    Risk

    A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

    Remedy

    Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

    NHTSA campaign 23V204000 ↗Manufacturer no. VS3KOMBAUS6,857 vehicles potentially affected (all models in the campaign)Owners notified May 5, 2023Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Feb 17, 2023Air bags: side/window · Electrical system: wiringThe wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.MY 2022

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to deploy as intended.

    Risk

    An air bag that does not deploy as intended increases the risk of injury in a crash.

    Remedy

    Dealers will inspect and reattach the wiring harnesses, as necessary, free of charge. Owner notification letters were mailed March 17, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 5491810.

    NHTSA campaign 23V101000 ↗Manufacturer no. 5491810350 vehicles potentially affected (all models in the campaign)Owners notified Mar 17, 2023Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Feb 17, 2023Electrical system: wiring: fuses and circuit breakers · Visibility: defroster/defogger/hvac system: fan/motorThe heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.MY 2019–2020

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.

    Risk

    A wiring harness that overheats increases the risk of a fire.

    Remedy

    Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 8297010.

    NHTSA campaign 23V100000 ↗Manufacturer no. 829701052,993 vehicles potentially affected (all models in the campaign)Owners notified Jun 26, 2023Filed by Daimler Vans USA, LLCFiled as SPRINTER (VS30)
  • Oct 21, 2022Power train: automatic transmission: internal: park pawlThe guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.MY 2019–2022

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.

    Risk

    Vehicle rollaway increases the risk of a crash.

    Remedy

    Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.

    NHTSA campaign 22V796000 ↗Manufacturer no. 22V2790611,2,3124,305 vehicles potentially affected (all models in the campaign)Owners notified Feb 10, 2023Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Jul 11, 2022Electrical system: wiringThe generator wiring harness may be incorrectly connected to the electric power steering, which can result in an electrical surge.MY 2021

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter 2500 vehicles. The generator wiring harness may be incorrectly connected to the electric power steering, which can result in an electrical surge.

    Risk

    An electrical surge can increase the risk of a fire.

    Remedy

    Dealers will inspect and correct the wiring harness connection, as necessary, free of charge. Owner notification letters were mailed August 10, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS3LE54ELE.

    NHTSA campaign 22V491000 ↗Manufacturer no. VS3LE54ELE2 vehicles potentially affected (all models in the campaign)Owners notified Aug 10, 2022Filed by Daimler Vans USA, LLCFiled as SPRINTER 2500
  • May 20, 2022Communication: auto crash notification · Electrical system: softwareAn error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.MY 2019–2021

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Risk

    A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy

    The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

    NHTSA campaign 22V360000 ↗Manufacturer no. VS2SIMKOM/VS3SIMKOM19,937 vehicles potentially affected (all models in the campaign)Owners notified Oct 13, 2022Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Apr 27, 2022Back over prevention: display functionThe rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."MY 2019–2021

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    Risk

    An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

    Remedy

    Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.

    NHTSA campaign 22V281000 ↗Manufacturer no. VS3KOMRUE12,086 vehicles potentially affected (all models in the campaign)Owners notified Jul 20, 2022Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Mar 8, 2022Suspension: front: springs: torsion barThe shim on the torsion bar was installed incorrectly during assembly.MY 2021

    Defect

    Daimler Vans USA, LLC. (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The shim on the torsion bar was installed incorrectly during assembly.

    Risk

    An incorrectly assembled torsion bar may fail at the connection between the torsion bar and linkage, resulting in a loss of vehicle stability, and increasing the risk of a crash.

    Remedy

    Dealers will correct the position of the shim and replace the torsion bar linkages, free of charge. Owner notification letters were mailed August 16, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VADREH.

    NHTSA campaign 22V131000 ↗Manufacturer no. VS3VADREH2,153 vehicles potentially affected (all models in the campaign)Owners notified Aug 16, 2022Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Feb 9, 2022Equipment: other: labelsThe gross vehicle weight rating (GVWR) may be improperly stated on the tire and loading label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."MY 2021

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The gross vehicle weight rating (GVWR) may be improperly stated on the tire and loading label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."

    Risk

    The operator may overload the vehicle, resulting in excessive tire wear and increasing the risk of a crash.

    Remedy

    Dealers will inspect and replace, as necessary, the tire and loading information label. Additionally, tires will be inspected for excessive wear and replaced as necessary. All repairs will be conducted free of charge. Interim owner notifications were mailed to owners on March 4, 2022. Owner notification letters were mailed on March 21, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RE58HIN.

    NHTSA campaign 22V073000 ↗Manufacturer no. VS3RE58HIN2,564 vehicles potentially affected (all models in the campaign)Owners notified Mar 21, 2022Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Dec 15, 2021Electrical system: softwareA software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.MY 2019–2020

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.

    Risk

    Unintentional vehicle movement can increase the risk of a crash.

    Remedy

    Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.

    NHTSA campaign 21V972000 ↗Manufacturer no. VS3PA27 ERI/ERO48,400 vehicles potentially affected (all models in the campaign)Owners notified Feb 11, 2022Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Dec 1, 2021StructureThe spring-loaded rear step bolt fasteners were not properly tightened.MY 2021

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.

    Risk

    Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.

    Remedy

    Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.

    NHTSA campaign 21V934000 ↗Manufacturer no. VS3HECKTRI30 vehicles potentially affected (all models in the campaign)Owners notified Feb 11, 2022Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Dec 1, 2021Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings · Structure: bodyThe front axle fender liner and brake hose may be too close, allowing the fender liner to contact and damage the brake hose.MY 2021

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The front axle fender liner and brake hose may be too close, allowing the fender liner to contact and damage the brake hose.

    Risk

    A damaged brake hose may leak brake fluid, extending the distance needed to stop the vehicle and increasing the risk of a crash.

    Remedy

    Dealers will inspect the condition and clearance of the brake hose, modify the fender liner trim, and replace the brake hose as necessary, free of charge. Owner notification letters were mailed on March 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAURAVE.

    NHTSA campaign 21V933000 ↗Manufacturer no. VS3BAURAVE98 vehicles potentially affected (all models in the campaign)Owners notified Mar 4, 2022Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Nov 3, 2021Service brakes, hydraulic: foundation components: discDaimler Vans USA, LLC (DVUSA) is recalling one 2020 Mercedes-Benz Sprinter vehicle. The front axle was equipped with the incorrect-size brake discs.MY 2020

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling one 2020 Mercedes-Benz Sprinter vehicle. The front axle was equipped with the incorrect-size brake discs.

    Risk

    The incorrect-size brake discs may affect braking performance, extending the distance required to stop the vehicle and increasing the risk of a crash.

    Remedy

    A dealer will replace the brake discs, free of charge. Owner notification letters were mailed December 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRESCHE.

    NHTSA campaign 21V854000 ↗Manufacturer no. VS3BRESCHE1 vehicles potentially affected (all models in the campaign)Owners notified Dec 13, 2021Filed by Daimler Vans USA, LLCFiled as SPRINTER (VS30)
  • Oct 6, 2021Electrical system: wiringA cable duct may drop out of place due to unlatched engagement hooks inside the battery case. This may cause the starter-generator wiring harness to chafe against the transmission carrier, which could result in an electrical short-circuit.MY 2021

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. A cable duct may drop out of place due to unlatched engagement hooks inside the battery case. This may cause the starter-generator wiring harness to chafe against the transmission carrier, which could result in an electrical short-circuit.

    Risk

    An electrical short can increase the risk of a fire.

    Remedy

    Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KABKAN.

    NHTSA campaign 21V779000 ↗Manufacturer no. VS3KABKAN38 vehicles potentially affected (all models in the campaign)Owners notified Nov 2, 2021Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Jul 7, 2021Seat belts · Seat belts: front: retractor · Seat belts: rear/other: retractorThe seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."MY 2021

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Risk

    An unsecured child restraint system can increase the risk of injury during a crash.

    Remedy

    Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed on December 21, 2021. Owners may contact DVUSA's customer service at 1-877-762-8267.

    NHTSA campaign 21V513000 ↗Manufacturer no. VS2/VS3 KISIGUR1,514 vehicles potentially affected (all models in the campaign)Owners notified Dec 21, 2021Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Jun 2, 2021Back over prevention: display function · Electrical system: softwareThe MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."MY 2019–2021

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Risk

    A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

    Remedy

    The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. DVUSA issued owners an interim notification on July 23, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3UXPOBOX.

    NHTSA campaign 21V411000 ↗Manufacturer no. VS3UXPOBOX33,437 vehicles potentially affected (all models in the campaign)Owners notified Aug 17, 2021Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Jun 2, 2021Air bags: passenger side frontal: cushion · Electrical systemDaimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.MY 2019–2021

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

    Risk

    Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.

    Remedy

    Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.

    NHTSA campaign 21V410000 ↗Manufacturer no. VS3DREHSEL4,078 vehicles potentially affected (all models in the campaign)Owners notified Aug 11, 2021Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • May 17, 2021Electronic stability control (esc): control module: softwareThe Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.MY 2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.

    Risk

    The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.

    Remedy

    Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.

    NHTSA campaign 21V360000 ↗Manufacturer no. VS3HOLAPLI168 vehicles potentially affected (all models in the campaign)Owners notified Jul 2, 2021Filed by Daimler Vans USA, LLCFiled as SPRINTER (VS30)
  • May 17, 2021Structure: body: door: hinge and attachmentsThe screws for the front door hinges may not have been tightened properly.MY 2020

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.

    Risk

    Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.

    Remedy

    Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.

    NHTSA campaign 21V359000 ↗Manufacturer no. VS3TURSCHA2,016 vehicles potentially affected (all models in the campaign)Owners notified Jun 18, 2021Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Apr 6, 2021Steering: hydraulic power assist: hose, piping, and connectionsThe hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.MY 2019–2020

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.

    Risk

    A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.

    Remedy

    DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.

    NHTSA campaign 21V241000 ↗Manufacturer no. NV3LETULPX4,444 vehicles potentially affected (all models in the campaign)Owners notified May 28, 2021Filed by Daimler Vans USA, LLCFiled as SPRINTER (VS30), SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Apr 5, 2021Equipment: other: labelsDaimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes Benz Sprinter vehicle. The VIN number listed on the vehicle's dash board, certification label, and body-in-white do not match. As such, this vehicle fails to comply with the requirements of 49 CFR Part 567, "Certification."MY 2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes Benz Sprinter vehicle. The VIN number listed on the vehicle's dash board, certification label, and body-in-white do not match. As such, this vehicle fails to comply with the requirements of 49 CFR Part 567, "Certification."

    Risk

    The consumer may not receive information about open safety-recall campaigns, increasing the risk of injury, a crash, or fire.

    Remedy

    DVUSA will notify the owner, and a dealer will replace the VIN listed on the vehicle's dash board and certification label, free of charge. The recall began May 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VINCHA.

    NHTSA campaign 21V237000 ↗Manufacturer no. VS3VINCHA1 vehicles potentially affected (all models in the campaign)Owners notified May 11, 2021Filed by Daimler Vans USA, LLCFiled as SPRINTER (VS30)
  • Apr 5, 2021Electrical system: instrument cluster/panelThe multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."MY 2019–2020

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

    Risk

    A display that is too bright can hinder the driver's vision, increasing the risk of a crash.

    Remedy

    DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.

    NHTSA campaign 21V235000 ↗Manufacturer no. VS3DISPKI1,285 vehicles potentially affected (all models in the campaign)Owners notified May 28, 2021Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Mar 10, 2021Latches/locks/linkages: doors: lockThe auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."MY 2019–2020

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

    Risk

    In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.

    Remedy

    DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.

    NHTSA campaign 21V153000 ↗Manufacturer no. VS3SCHIEBT56 vehicles potentially affected (all models in the campaign)Owners notified Jan 20, 2023Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Mar 10, 2021Service brakes, hydraulic: pedals and linkagesThe retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.MY 2019–2020

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.

    Risk

    Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.

    Remedy

    DVUSA will notify owners and dealers will secure a bearing bracket to brake pedal by retrofitting an additional retaining ring (with PNR A 907 994 01 00) at the bearing bracket of brake pedal, free of charge. DVUSA issued owners an interim notification on May 3, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREBOL.

    NHTSA campaign 21V152000 ↗Manufacturer no. VS3BREBOL56,534 vehicles potentially affected (all models in the campaign)Owners notified Jun 4, 2021Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Feb 17, 2021Back over prevention: sensing system: cameraThe rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."MY 2019–2020

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Risk

    A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

    Remedy

    DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.

    NHTSA campaign 21V077000 ↗Manufacturer no. VS3RUECON198 vehicles potentially affected (all models in the campaign)Owners notified Mar 5, 2021Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Feb 5, 2021Electrical system: softwareThe software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.MY 2019–2020

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Risk

    Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy

    DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.

    NHTSA campaign 21V055000 ↗Manufacturer no. VSXHERMPOS84,345 vehicles potentially affected (all models in the campaign)Owners notified May 5, 2021Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Feb 3, 2021Electronic stability control (esc): control moduleThe Electronic Stability Control (ESC) unit may become disabled on these vehicles.MY 2017–2018

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.

    Risk

    If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.

    Remedy

    DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.

    NHTSA campaign 21V042000 ↗Manufacturer no. NC3DREZAHA48,667 vehicles potentially affected (all models in the campaign)Owners notified Aug 20, 2021Filed by Daimler Vans USA, LLCFiled as SPRINTER 3500
  • Dec 21, 2020Service brakes, hydraulic: foundation components: disc: caliperThe rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system.MY 2019–2020

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system.

    Risk

    Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash.

    Remedy

    DVUSA will replace the rear brake calipers, free of charge. Owners notification letters were mailed on January 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREPB.

    NHTSA campaign 20V802000 ↗Manufacturer no. VS3BREPB9,094 vehicles potentially affected (all models in the campaign)Owners notified Jan 5, 2022Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Dec 11, 2020Structure: body: hoodDaimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes-Benz Sprinter 2500 vehicle. The engine hood may not have been installed properly.MY 2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes-Benz Sprinter 2500 vehicle. The engine hood may not have been installed properly.

    Risk

    In the event of a crash, the hood could make contact with the windshield, entering the passenger compartment and increasing the risk of an injury.

    Remedy

    DVUSA will notify the owner, and a dealer will replace the engine hood, free of charge. The recall is expected to begin January 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHAUBE.

    NHTSA campaign 20V772000 ↗Manufacturer no. VS3SCHAUBE1 vehicles potentially affected (all models in the campaign)Owners notified Feb 1, 2021Filed by Daimler Vans USA, LLCFiled as SPRINTER 2500
  • Dec 8, 2020Equipment: other: owners/service/other manualThese vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.MY 2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.

    Risk

    If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.

    Remedy

    DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.

    NHTSA campaign 20V756000 ↗Manufacturer no. VS3PRIDIBA9 vehicles potentially affected (all models in the campaign)Owners notified Mar 17, 2021Filed by Daimler Vans USA, LLCFiled as SPRINTER (VS30), SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Oct 28, 2020Steering: hydraulic power assist: hose, piping, and connectionsThe hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.MY 2017–2020

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

    Risk

    The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

    Remedy

    DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.

    NHTSA campaign 20V663000 ↗Manufacturer no. NV3LETULPE47,667 vehicles potentially affected (all models in the campaign)Owners notified Dec 23, 2020Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Oct 14, 2020Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittingsThe outer area of the brake hoses on the front and rear axles may have been damaged during production.MY 2020

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The outer area of the brake hoses on the front and rear axles may have been damaged during production.

    Risk

    Over time, the hose could begin to leak brake fluid, affecting the braking performance of the vehicle, including the potential loss of directional stability when braking, thereby increasing the risk of a crash.

    Remedy

    DVUSA will notify owners, and dealers will check the condition of the brake hoses on the front and rear axles and replace them as needed, free of charge. The recall began November 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3MONTLAU.

    NHTSA campaign 20V631000 ↗Manufacturer no. VS3MONTLAU463 vehicles potentially affected (all models in the campaign)Owners notified Nov 24, 2020Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Sep 29, 2020Fuel system, gasoline: delivery: hoses, lines/piping, and fittingsDaimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.MY 2019–2020

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.

    Risk

    A fuel leak can increase the risk of a fire.

    Remedy

    DVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. DVUSA issued owners an interim notification on November 9, 2020. The recall began January 19, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHELLE.

    NHTSA campaign 20V595000 ↗Manufacturer no. VS3SCHELLE4,010 vehicles potentially affected (all models in the campaign)Owners notified Jan 19, 2021Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Aug 4, 2020Fuel system, gasoline: delivery: fuel pumpThe affected Sprinter vehicles from platform 907 (VS30) might have an open port on the fuel delivery module (fuel pump).MY 2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The affected Sprinter vehicles from platform 907 (VS30) might have an open port on the fuel delivery module (fuel pump).

    Risk

    An open port on the fuel pump module may result in fuel leaking onto the roadway, increasing the risk of a crash.

    Remedy

    DVUSA will notify owners, and dealers will check for the additional nozzle on the fuel pump and install a closure onto the nozzle as needed, free of charge. The recall began September 18, 2020. Owners may contact DVUSA customer service at 1-800-367-6372. MBUSA's number for this recall is VS3KRASTUF.

    NHTSA campaign 20V453000 ↗Manufacturer no. VS3KRASTUF46 vehicles potentially affected (all models in the campaign)Owners notified Sep 18, 2020Filed by Daimler Vans USA, LLCFiled as SPRINTER (VS30)
  • Jul 27, 2020Suspension: front: stabilizer bar · Suspension: rearThe chassis may be missing the additional stabilization required for its cargo capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."MY 2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. The chassis may be missing the additional stabilization required for its cargo capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

    Risk

    If the vehicle is operated without the additional stabilization, vehicle handling could be affected, increasing the risk of a crash.

    Remedy

    DVUSA will notify owners, and dealers will upgrade the chassis by replacing the stabilizer bar on the front axle and replacing shock absorbers and installing a stabilizer bar on the rear axle, free of charge. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FAHRBA.

    NHTSA campaign 20V427000 ↗Manufacturer no. VS3FAHRBA4 vehicles potentially affected (all models in the campaign)Owners notified Oct 1, 2020Filed by Daimler Vans USA, LLCFiled as SPRINTER (VS30)
  • Jul 27, 2020Suspension: rear: springs: leaf spring assembly: leafThe incorrect leaf spring shims may have been installed between the rear axle and the leaf springs possibly affecting the vehicle's handling. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."MY 2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The incorrect leaf spring shims may have been installed between the rear axle and the leaf springs possibly affecting the vehicle's handling. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

    Risk

    The incorrect leaf spring shims may negatively affect vehicle handling, increasing the risk of a crash.

    Remedy

    DVUSA will notify owners, and dealers will replace the leaf spring shims on both sides, renew the spring brackets, check the rubber buffers for wear, renewing them if necessary, and adjust the headlamps, free of charge. The manufacturer has not yet provided a schedule for recall notification. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LEFSPRI.

    NHTSA campaign 20V426000 ↗Manufacturer no. VS3LEFSPRI26 vehicles potentially affected (all models in the campaign)Owners notified Oct 1, 2020Filed by Daimler Vans USA, LLCFiled as SPRINTER (VS30)
  • Jun 3, 2020Air bags: side/window · Electrical system: wiring · SeatsThe wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.MY 2019–2020

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

    Risk

    If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.

    Remedy

    DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSIK.

    NHTSA campaign 20V322000 ↗Manufacturer no. VS3DREHSIK11,013 vehicles potentially affected (all models in the campaign)Owners notified Aug 24, 2020Filed by Daimler Vans USA, LLCFiled as SPRINTER (VS30)
  • Mar 26, 2020Equipment: other: owners/service/other manualThe Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.MY 2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

    Risk

    If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.

    Remedy

    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAUTOP.

    NHTSA campaign 20V180000 ↗Manufacturer no. VS3BAUTOP52,127 vehicles potentially affected (all models in the campaign)Owners notified May 18, 2020Filed by Daimler Vans USA, LLCFiled as SPRINTER (VS30), SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Mar 25, 2020Service brakes, air: supply: hoses, lines/piping, and fittings · Structure: frame and members: underbody shieldsThe rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.MY 2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

    Risk

    Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.

    Remedy

    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRADVER.

    NHTSA campaign 20V181000 ↗Manufacturer no. VS3BRADVER48,791 vehicles potentially affected (all models in the campaign)Owners notified May 22, 2020Filed by Daimler Vans USA, LLCFiled as SPRINTER (VS30), SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Mar 18, 2020TiresThe tires may not have been correctly installed, possibly resulting in reduced traction in wet or snowy conditions.MY 2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with winter tires. The tires may not have been correctly installed, possibly resulting in reduced traction in wet or snowy conditions.

    Risk

    A reduction in traction may result in a loss of vehicle control, increasing the risk of a crash.

    Remedy

    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect the running direction of the tires, correcting them as necessary. If the thread wear is uneven, the tires will be replaced. All services will be performed free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LAUFRI.

    NHTSA campaign 20V157000 ↗Manufacturer no. VS3LAUFRI65 vehicles potentially affected (all models in the campaign)Owners notified May 15, 2020Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Mar 18, 2020Equipment: other: labelsThe spare tire label indicating the maximum speed may have not been affixed to the spare tire.MY 2018–2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to the spare tire.

    Risk

    Without the label, an operator may be unaware of the maximum speed limit of the spare tire and operate the vehicle at a excessive speed, increasing the risk of tire failure and a crash.

    Remedy

    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will attach the speed limitation label on the spare wheel, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGREPP.

    NHTSA campaign 20V156000 ↗Manufacturer no. VS3BEGREPP332 vehicles potentially affected (all models in the campaign)Owners notified May 15, 2020Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Mar 18, 2020Equipment: other: labelsThe spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).MY 2018–2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).

    Risk

    With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed at higher speeds than the tire can withstand, increasing the risk of a crash.

    Remedy

    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace it with the label with the correct maximum speed information indicated in miles per hour, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGRESS.

    NHTSA campaign 20V155000 ↗Manufacturer no. VS3BEGRESS289 vehicles potentially affected (all models in the campaign)Owners notified May 15, 2020Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Feb 25, 2020Steering: columnThe steering column casing cover may have not been installed, allowing the steering column area to be exposed.MY 2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed.

    Risk

    If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.

    Remedy

    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.

    NHTSA campaign 20V110000 ↗Manufacturer no. VS3VERKLE25 vehicles potentially affected (all models in the campaign)Owners notified Apr 24, 2020Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Feb 25, 2020SteeringThe screws that secure the intermediate bearing of the steering spindle may not have been properly tightened, potentially causing the screws to loosen and detach.MY 2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The screws that secure the intermediate bearing of the steering spindle may not have been properly tightened, potentially causing the screws to loosen and detach.

    Risk

    If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a crash.

    Remedy

    DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHLENK.

    NHTSA campaign 20V109000 ↗Manufacturer no. VS3SCHLENK8,595 vehicles potentially affected (all models in the campaign)Owners notified Apr 13, 2020Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Feb 12, 2020Engine and engine cooling: exhaust systemThe flange connection between the exhaust gas turbocharger and the exit to the diesel particulate filter may not be attached properly, potentially causing an exhaust gas leak.MY 2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The flange connection between the exhaust gas turbocharger and the exit to the diesel particulate filter may not be attached properly, potentially causing an exhaust gas leak.

    Risk

    An exhaust gas leak in the engine compartment increases the risk of a fire.

    Remedy

    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the flange seals and properly tighten the connection, free of charge. The recall began April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FLABIND.

    NHTSA campaign 20V079000 ↗Manufacturer no. VS3FLABIND4,385 vehicles potentially affected (all models in the campaign)Owners notified Apr 10, 2020Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Feb 12, 2020Engine and engine cooling: exhaust system · Engine and engine cooling: exhaust system: emission control: gas recirculation valve (egr valve)The connecting screws on the exhaust gas recirculation (EGR) pipe may not have been correctly tightened.MY 2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The connecting screws on the exhaust gas recirculation (EGR) pipe may not have been correctly tightened.

    Risk

    If the connecting screws are not properly tightened, hot exhaust gases may leak from the EGR pipe, increasing the risk of a fire.

    Remedy

    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will renew the screw connection and the flange seals on the exhaust gas recirculation pipe, free of charge. DVUSA issued owners an interim notification on April 6, 2020. The recall began May 4, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AGROHR.

    NHTSA campaign 20V078000 ↗Manufacturer no. VS3AGROHR4,424 vehicles potentially affected (all models in the campaign)Owners notified May 4, 2020Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Dec 19, 2019EquipmentThe lashing rails on the side walls may not have been properly installed, possibly resulting in the lashing rails detaching.MY 2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The lashing rails on the side walls may not have been properly installed, possibly resulting in the lashing rails detaching.

    Risk

    If the lashing rails disconnect, the cargo could become unsecured, increasing the risk of a crash.

    Remedy

    DVUSA will notify owners, and dealers will correctly affix the lashing rails to the side walls, free of charge. DVUSA issued owners an interim notification on February 7, 2020. The recall began April 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ZUSCHI.

    NHTSA campaign 19V908000 ↗Manufacturer no. VS3ZUSCHI183 vehicles potentially affected (all models in the campaign)Owners notified Apr 15, 2020Filed by Daimler Vans USA, LLCFiled as SPRINTER (VS30), SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Nov 7, 2019Fuel system, dieselThe bayonet lock between the fuel pump and the fuel tank may not have been closed and locked during manufacturing. As a result, a leak between the fuel pump and the fuel tank could occur. In addition, a gas station fuel pump may not automatically stop once the tank fill level is reached, potentially causing the fuel to overflow.MY 2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles equipped with diesel fuel systems. The bayonet lock between the fuel pump and the fuel tank may not have been closed and locked during manufacturing. As a result, a leak between the fuel pump and the fuel tank could occur. In addition, a gas station fuel pump may not automatically stop once the tank fill level is reached, potentially causing the fuel to overflow.

    Risk

    A diesel fuel leak can create slippery road conditions, increasing the risk of a crash.

    Remedy

    DVUSA will notify owners, and dealers will inspect the bayonet lock on the fuel pump, locking it as necessary, free of charge. The recall began January 3, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KRAFMOD.

    NHTSA campaign 19V798000 ↗Manufacturer no. VS3KRAFMOD4,987 vehicles potentially affected (all models in the campaign)Owners notified Jan 3, 2020Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Nov 6, 2019SeatsA seam on the height adjuster for the front seats may have been insufficiently welded.MY 2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner vehicles. A seam on the height adjuster for the front seats may have been insufficiently welded.

    Risk

    In the event of a crash, the weld seam may break and cause the seat cushion to shift forward, increasing the risk of injury.

    Remedy

    DVUSA will notify owners, and dealers will replace the tilt adjuster for the front seats, free of charge. DVUSA issued owners an interim notification on December 19, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SITZVER.

    NHTSA campaign 19V800000 ↗Manufacturer no. VS3SITZVER3 vehicles potentially affected (all models in the campaign)Owners notified Mar 9, 2020Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Oct 8, 2019Structure: body: doorIn the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.MY 2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.

    Risk

    If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.

    Remedy

    DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.

    NHTSA campaign 19V716000 ↗Manufacturer no. VS3KEIL153 vehicles potentially affected (all models in the campaign)Owners notified Feb 10, 2020Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Oct 2, 2019Air bags: air bag/restraint control moduleThe airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."MY 2018–2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

    Risk

    An inactive airbag system can increase the risk of injury in the event of a crash.

    Remedy

    DVUSA will notify owners, and dealers will inspect the vehicles to determine if the airbag systems have been activated, correcting them as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AIRIGEL.

    NHTSA campaign 19V695000 ↗Manufacturer no. VS3AIRIGEL1,232 vehicles potentially affected (all models in the campaign)Owners notified Feb 10, 2020Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Oct 2, 2019Unknown or otherThe vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.MY 2018–2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

    Risk

    Failure to identify loose safety related parts can increase the risk of crash and injury.

    Remedy

    DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

    NHTSA campaign 19V693000 ↗Manufacturer no. VSX566ZP2519 vehicles potentially affected (all models in the campaign)Owners notified Nov 15, 2019Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Sep 18, 2019Latches/locks/linkages: hood: latchThe screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.MY 2018–2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.

    Risk

    A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.

    Remedy

    DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.

    NHTSA campaign 19V665000 ↗Manufacturer no. VS3HAUBOSS5,626 vehicles potentially affected (all models in the campaign)Owners notified Nov 1, 2019Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Aug 12, 2019Exterior lighting: tail lights · Exterior lighting: tail lights: switchIf the manual turn-switch that activates the vehicle lights is turned quickly from one lighting position to another, the brightness of the taillights can be significantly reduced or could switch off completely.MY 2019

    Defect

    Daimler Vans USA, LLC. (MBUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500, and 4500 vehicles. If the manual turn-switch that activates the vehicle lights is turned quickly from one lighting position to another, the brightness of the taillights can be significantly reduced or could switch off completely.

    Risk

    Reduced taillight visibility increases the risk of a crash.

    Remedy

    MBUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the body control unit software, free of charge. The recall began September 30, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is VS3HELI.

    NHTSA campaign 19V591000 ↗Manufacturer no. VS3HELI8,243 vehicles potentially affected (all models in the campaign)Owners notified Sep 30, 2019Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Jul 2, 2019Visibility: glass, side/rearThe rear side windows may be single-pane safety glass instead of laminated safety glass.MY 2018–2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.

    Risk

    In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.

    Remedy

    DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.

    NHTSA campaign 19V507000 ↗Manufacturer no. VS3VERGLAS1,079 vehicles potentially affected (all models in the campaign)Owners notified Jan 21, 2020Filed by Daimler Vans USA, LLCFiled as SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
  • Apr 18, 2019Exterior lighting: headlights: high/low beam dimmer switchA software error in the control unit may prevent the driver from being able to switch off the high beams when intended.MY 2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter (Platform 907) vehicles equipped with high-beam assist. A software error in the control unit may prevent the driver from being able to switch off the high beams when intended.

    Risk

    Being unable to turn off the high beams may result in oncoming traffic being blinded by the vehicle's lights, increasing the risk of crash.

    Remedy

    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the control unit software, free of charge. The recall began June 14, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FERNLI.

    NHTSA campaign 19V309000 ↗Manufacturer no. VS3FERNLI1,517 vehicles potentially affected (all models in the campaign)Owners notified Jun 14, 2019Filed by Daimler Vans USA, LLCFiled as SPRINTER 2500, SPRINTER 3500
  • Apr 9, 2019Exterior lighting: headlightsThe sensor for the headlamp range adjustment may not have been mounted or calibrated, possibly causing unexpected changes in the headlamp lighting angle.MY 2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles equipped with LED high performance headlights. The sensor for the headlamp range adjustment may not have been mounted or calibrated, possibly causing unexpected changes in the headlamp lighting angle.

    Risk

    Unexpected changes in the headlamp lighting angle may affect the drivers visibility, increasing the risk of crash.

    Remedy

    DVUSA will notify owners, and dealers will inspect and retrofit the sensor and correctly calibrate the rotation angle sensor, free of charge. The recall began June 11, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LEDSENS.

    NHTSA campaign 19V284000 ↗Manufacturer no. VS3LEDSENS590 vehicles potentially affected (all models in the campaign)Owners notified Jun 11, 2019Filed by Daimler Vans USA, LLCFiled as SPRINTER 2500, SPRINTER 3500
  • Mar 20, 2019Unknown or otherThe affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.MY 2018–2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

    Risk

    Failure to identify loose safety related parts can increase the risk of crash and injury.

    Remedy

    DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.

    NHTSA campaign 19V222000 ↗Manufacturer no. VSX566ZP257 vehicles potentially affected (all models in the campaign)Owners notified May 17, 2019Filed by Daimler Vans USA, LLCFiled as SPRINTER 2500, SPRINTER 3500
  • Feb 22, 2019Exterior lighting: fog lightsThe lights may not illuminate, despite the rear fog light switch being turned on.MY 2019

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter VS30 vehicles equipped with LED rear fog lights. The lights may not illuminate, despite the rear fog light switch being turned on.

    Risk

    The lack of functioning rear fog lamps prevents the enhanced visibility of the vehicle to other drivers on the road, increasing the risk of crash.

    Remedy

    DVUSA will notify owners, and dealers will update the software settings of the control unit body controller, free of charge. The recall began April 18, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

    NHTSA campaign 19V121000 ↗1,197 vehicles potentially affected (all models in the campaign)Owners notified Apr 18, 2019Filed by Daimler Vans USA, LLCFiled as SPRINTER (VS30)
  • Jan 31, 2019Steering: gear box: shaft sectorThe steering shaft that connects to the steering gear may disconnect without warning.Do not driveMY 2019

    Defect

    Daimler Vans USA, LLC (Daimler Vans) is recalling certain 2019 Mercedes-Benz Sprinter VS30 vehicles. The steering shaft that connects to the steering gear may disconnect without warning.

    Risk

    The steering shaft disconnecting from the steering gear can cause a sudden loss of steering control, increasing risk of a crash.

    Remedy

    Daimler Vans will notify owners, advising them to stop driving the vehicle immediately. Dealers will inspect the bolts connecting the steering shaft to the steering gear, fully tightening and/or adjusting them, as necessary, free of charge. The recall began February 15, 2019. Owners may contact Daimler Van's customer service at 1-800-367-6372. Daimler Van's number for this recall is 2019010006.

    NHTSA campaign 19V070000 ↗Manufacturer no. 20190100064,358 vehicles potentially affected (all models in the campaign)Owners notified Feb 15, 2019Filed by Daimler Vans USA, LLCFiled as SPRINTER (VS30)
  • Jan 8, 2019Air bags: frontal: passenger side: inflator moduleThese vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.MY 2017

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    Risk

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Remedy

    DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

    NHTSA campaign 19V004000 ↗88,388 vehicles potentially affected (all models in the campaign)Owners notified Mar 15, 2019Filed by Daimler Vans USA, LLCFiled as SPRINTER 2500, SPRINTER 3500
  • Jan 8, 2019Air bags: frontal: driver side: inflator moduleThese vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.MY 2017

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    Risk

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Remedy

    DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

    NHTSA campaign 19V003000 ↗71,301 vehicles potentially affected (all models in the campaign)Owners notified Mar 15, 2019Filed by Daimler Vans USA, LLCFiled as SPRINTER 2500, SPRINTER 3500
  • Oct 24, 2018Latches/locks/linkages: doors: latchThe right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.MY 2018

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.

    Risk

    In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.

    Remedy

    DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.

    NHTSA campaign 18V743000 ↗76 vehicles potentially affected (all models in the campaign)Owners notified Jan 31, 2019Filed by Daimler Vans USA, LLCFiled as SPRINTER 2500, SPRINTER 3500
  • May 3, 2018Structure: bodyThese vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar area, possibly affecting vehicle strength in a crash.MY 2017

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. These vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar area, possibly affecting vehicle strength in a crash.

    Risk

    If the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.

    Remedy

    DVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

    NHTSA campaign 18V288000 ↗153 vehicles potentially affected (all models in the campaign)Owners notified Jul 2, 2018Filed by Daimler Vans USA, LLCFiled as SPRINTER 2500, SPRINTER 3500
  • Feb 15, 2018Equipment: other: labelsThe unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.MY 2017

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.

    Risk

    The incorrect UVW label can result in final stage manufacturers exceeding the maximum vehicle weight once the vehicle is completed. A vehicle that exceeds its maximum weight has an increased risk of a crash.

    Remedy

    DVUSA will notify owners, and dealers will replace the UVW label and inspect the vehicle to make sure that it is not overloaded, free of charge. The recall began on April 3, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

    NHTSA campaign 18V113000 ↗17 vehicles potentially affected (all models in the campaign)Owners notified Apr 3, 2018Filed by Daimler Vans USA, LLCFiled as SPRINTER 2500, SPRINTER 3500
  • Dec 14, 2017Lane departure: assistIn the event of strong crosswind, automatic brake interventions by the vehicle dynamics control system (ADAPTIVE ESP) might not be activated.MY 2017

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles equipped with the Crosswind Assist function. In the event of strong crosswind, automatic brake interventions by the vehicle dynamics control system (ADAPTIVE ESP) might not be activated.

    Risk

    If Crosswind Assist system does not activate the automatic braking system as expected in the event of a strong crosswind, there would be an increased risk of a crash.

    Remedy

    DVUSA will notify owners, and dealers will update the ESP control unit with corrected software, free of charge. The recall is expected to begin in January 2018. Owners may contact DVUSA customer service at 1-854-888-3214.

    NHTSA campaign 17V804000 ↗2,177 vehicles potentially affected (all models in the campaign)Owners notified Feb 2, 2018Filed by Daimler Vans USA, LLCFiled as SPRINTER 3500
  • Dec 8, 2017EquipmentThese vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdfMY 2017

    Defect

    Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

    Risk

    In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

    Remedy

    Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

    NHTSA campaign 17V786000 ↗550 vehicles potentially affected (all models in the campaign)Owners notified Dec 11, 2017Filed by Midwest Automotive Designs, LLCFiled as SPRINTER 2500, SPRINTER 3500
  • Nov 21, 2017Tires: temporary/emergency spare tireThe spare tire holder under the vehicle may not be properly secured.MY 2017

    Defect

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans. The spare tire holder under the vehicle may not be properly secured.

    Risk

    If the spare tire holder is not properly secured, the spare tire may separate from the vehicle and become a road hazard, increasing the risk of a crash.

    Remedy

    DVUSA will notify owners and dealers will lift the spare tire holder completely and tighten the securing screws as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA custom service at 1-854-888-3214.

    NHTSA campaign 17V742000 ↗773 vehicles potentially affected (all models in the campaign)Owners notified Jan 19, 2018Filed by Daimler Vans USA, LLCFiled as SPRINTER 2500, SPRINTER 3500

Source: NHTSA Office of Defects Investigation recall database, model years 2017–2026. Recalls are listed by model year as the manufacturer filed them; whether a specific car is affected depends on its VIN — check a VIN at nhtsa.gov ↗. NHTSA model names matched to this page: ESPRINTER, SPRINTER (VS30), SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500.

Detailed scoring by subject

1Performance & PowertrainThe Sprinter's lowest-graded category.1.07D
Horsepower
168 hp (standard-output 2.0L turbodiesel, 2500 cargo); 208 hp High Output diesel
5/100
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For 2024 Mercedes dropped the 2.0L gas four-cylinder, leaving two outputs of the 2.0L OM654 turbodiesel. The volume 2500 cargo van gets the single-turbo version, and the twin-turbo High Output version is the range maximum. The eSprinter is scored separately as an EV.

Torque
295 lb-ft (standard-output diesel); 332 lb-ft High Output
45/100
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The standard-output diesel makes 295 lb-ft low in the rev range, which is solid for a working van. The High Output engine raises that to 332 lb-ft.

0–60 mph time
~12 s (standard-output diesel 2500, empty; not published by Mercedes)
0/100
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Mercedes publishes no 0–60 time, and I found no US instrumented test of the 2024 standard-output diesel. With 168 hp moving a cargo van of about 6,000 lbs, roughly 12 seconds unladen fits class results, and that is past the slow end of the van band either way.

Powertrain refinement70
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The 2.0L OM654 diesel is quiet and torquey once rolling, and more refined than the old 2.1L engine. The standard-output version feels strained when loaded, and it clatters at cold start. Reviewers still describe the van as comfortable and quiet overall.

Transmission behavior78
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The 9G-TRONIC nine-speed automatic is standard with both diesels. It shifts quickly and smoothly and holds gears sensibly under load.

Max towing capacity
Up to 7,500 lbs (3500 cargo); 5,000 lbs on the volume 2500 RWD
93/100
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Properly equipped, the 3500 cargo van tows up to 7,500 lbs, which puts it near the top of the van band. The volume 2500 RWD is rated at 5,000 lbs.

AWD/4WD availability55
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RWD is standard. Full-time AWD, which can send up to 50% of torque to the front axle, is optional on the 2500/3500, but only with the High Output diesel, at a high price, and with no low range or terrain modes. That still beats the FWD-only ProMaster.

Off-road capability38
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AWD versions handle gravel, snow and unpaved roads, which is why overland upfitters favor them. From the factory, though, there are no skid plates, lockers, low range or crawl control, and the van is long and sits low.

Powertrain lineup breadth70
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For 2024 the lineup is two outputs of one 2.0L diesel plus the battery-electric eSprinter, which is new to the US this year. Losing the gas engine narrows the range, but it still includes an electrified option and is the only diesel in the class.

2Efficiency & RangeMid-pack among this car's ten categories.1.99C-
Combined fuel economy
~20 MPG combined (2.0L diesel 2500; not EPA-rated)
67/100
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Sprinter 2500/3500 vans are rated above 8,500 lbs GVWR, so the EPA doesn't rate them. The 2.0L four-cylinder diesel is the most efficient engine in the class: UK figures work out to about 23–27 US MPG, while KBB expects the mid-to-high teens in US duty. About 20 MPG combined is the middle real-world estimate.

City fuel economy
~18 MPG city (2.0L diesel; not EPA-rated)
64/100
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There is no official city figure. Stop-and-go delivery driving pulls the diesel below its combined average, to about 18 MPG.

Highway fuel economy
~23 MPG highway (2.0L diesel; not EPA-rated)
67/100
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The nine-speed's tall top gear keeps the diesel near 23 MPG at steady highway speeds. Above 70 mph the tall body's drag pulls that down.

Driving range
~490 mi (24.5-gal tank × ~20 MPG diesel)
66/100
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The standard 24.5-gallon diesel tank at about 20 MPG combined gives roughly 490 miles, well beyond the gas Transit's ~350.

Estimated annual fuel cost
~$2,800/yr (15k mi @ ~20 MPG diesel, ~$3.75/gal)
33/100
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With no EPA figure, the cost is estimated. 15,000 miles at about 20 MPG is roughly 750 gallons of diesel a year, and at the 2024 national average of about $3.75/gal that comes to about $2,800 before DEF.

Fuel requirements55
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From 2024 every combustion Sprinter needs ultra-low-sulfur diesel plus DEF (AdBlue) top-ups. Diesel usually costs more per gallon than regular and is sold at fewer stations. The regular-unleaded gas engine sold through 2023 is gone.

3SafetyMid-pack among this car's ten categories.1.79C-
NHTSA overall rating
Not rated by NHTSA (est. 4 stars)
50/100
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NHTSA has not published an overall NCAP star rating for the 2024 Sprinter, and full-size commercial vans sit outside its routine test pool. The value is the segment-norm estimate used across the full-size-van peers (Transit, ProMaster), not a measured result.

IIHS awards & crashworthiness50
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IIHS has not tested the third-generation Sprinter's crashworthiness, so it has no award to credit. The score is held at the segment norm because the airbag suite and stability systems are standard and no structural concerns have been reported.

Standard ADAS suite breadth63
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Active Brake Assist (AEB), Crosswind Assist, stability control and a rear camera are standard on the 2024 Sprinter. On the volume 2500 cargo van, DISTRONIC adaptive cruise, Blind Spot Assist and Active Lane Keeping Assist are separately priced options, so the core is covered but the convenience-safety items cost extra.

Automatic emergency braking performance62
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The standard Active Brake Assist uses radar and camera to detect both vehicles and pedestrians, and a cross-traffic function is available. IIHS has published no front crash prevention results for the Sprinter, so its day, night and pedestrian performance is unverified.

Blind-spot & cross-traffic coverage66
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Blind Spot Assist, which uses rear radar sensors, is an inexpensive option rather than standard. Sideguard Assist, which watches for cyclists and pedestrians beside the van in right turns, is also available. That coverage is unusual for the class, but neither is standard fitment.

Lane keeping & centering60
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Active Lane Keeping Assist is an option. It nudges the van back from the lane edges rather than centering it continuously, which reviewers find adequate but behind the centering systems in newer passenger vehicles.

Adaptive cruise & highway assist70
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Active Distance Assist DISTRONIC is Mercedes' mature radar adaptive cruise, paired with the 9G-TRONIC automatic. It is a low-cost option rather than standard, and the van has no integrated steering-assist highway mode, but its ACC behavior compares well with the Transit and ProMaster.

Hands-free driving availability5
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The 2024 Sprinter offers no hands-free highway driving system. DRIVE PILOT is limited to S-Class and EQS passenger cars, and DISTRONIC on the van requires hands on the wheel.

Headlight performance56
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Many volume cargo builds have halogen lamps, with LED high-performance headlamps and high-beam assist available as options. IIHS has never rated the Sprinter's headlights, so their performance is unverified.

Outward visibility70
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A tall seating position, deep windshield and large split mirrors give strong forward and side sightlines. Windowless cargo bodies leave the rear quarters blind and rely on the standard rear camera, with a 360-degree camera optional.

Child-seat (LATCH) usability60
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Passenger-van configurations have bench seats with LATCH, and the wide sliding door and tall cabin make child-seat installation easy. But the volume cargo van has only front seats, and child-seat anchors are optional or unavailable on many trims.

4Space & ComfortThe Sprinter's best-graded category.2.67C+
Seating capacity
12 seats (2500 Passenger Van, 144" WB standard roof); 15 on 170" WB high roof; Crew 5, Cargo 2–3
100/100
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The Sprinter is the only van in its peer group sold as a factory 12- or 15-passenger van. It's scored on the 144" Passenger Van, as on the 2025 and 2026 scorecards, so the years stay comparable. Body configurations carried over unchanged for 2024.

Front headroom
47.3 in (standard roof); 56.4 in (high roof)
100/100
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The upright full-size-van cab gives headroom far above the top of the van band. The 2024 body is unchanged from the rest of the third generation.

Front legroom
38.9 in (all configurations)
0/100
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The upright cab is limited by the bulkhead, so front legroom is shorter than in car-based vans. The figure is the same on every body.

Rear headroom
~45 in (2nd row, standard-roof Passenger Van); more on high roof
52/100
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Mercedes doesn't publish a seated second-row figure. It's estimated from the standard roof's 47.3 in front headroom, since the flat ceiling stays at the same height toward the rear, using the same method as the 2025 scorecard.

Rear legroom
~36 in (2nd-row bench, 12-passenger 144" WB)
50/100
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Mercedes publishes no figure. In the 12-passenger layout the benches are spaced closely enough to be adult-usable but not generous. Estimated the same way as the 2025 and 2026 scorecards.

Third-row usability85
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Rows 3 and 4 of the Passenger Van are full-width benches, and the sliding door lets passengers board at standing height, so adults genuinely fit. Legroom in the rearmost row is tight in the 12-seat layout.

Cargo/trunk volume
319 cu ft (2500 Cargo 144" WB standard roof); 374 cu ft high roof; up to 533 cu ft 170" Ext high roof
63/100
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Graded on the cargo box of the volume cargo van, like the peer vans. A standard-roof 144" box sits mid-pack against high-roof ProMaster builds.

Max cargo volume
533 cu ft (170" Extended WB high roof cargo)
81/100
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The extended high-roof Sprinter has one of the largest cargo boxes in the class.

In-cabin storage & clever solutions70
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There's a dash-top tray, overhead and door bins, and an inexpensive smartphone tray with wireless charging as an option. Upfitter prep and outlets are well supported, but nothing stands out the way standard onboard AC power would.

Seat comfort75
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The front seats are well bolstered and widely judged the most comfortable in a full-size van. Power and heated seats are optional, and the rear benches are flat.

Ride quality72
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The ride is more composed than the ProMaster's and matches or beats the Transit's. Like any van on commercial springs, it's firm and busy when empty.

Cabin quietness66
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It's the quietest full-size van, but diesel clatter and the large hollow body still let noticeable noise into the cabin at highway speed. For 2024 every Sprinter has the diesel, since the gas engine was dropped.

Climate & comfort features66
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The heated front seats, heated wheel and heated windshield are all options rather than standard, and the volume cargo trim keeps manual climate control. Passenger Vans add rear auxiliary climate.

5Cost of OwnershipOne of the Sprinter's weakest categories.1.12D
Base MSRP
52,195 $ (2024 Sprinter 2500 Cargo, Standard Roof, 144" WB, RWD, 2.0L turbodiesel — $49,900 + $2,295 destination)
32/100
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This is the entry price for the cheapest 2024 Sprinter, the 2500 standard-roof cargo van. MY2024 dropped the gas four-cylinder, so every US Sprinter is diesel or eSprinter, and the entry price sits above a base Transit or ProMaster.

Volume-Trim Price
~61,000 $ (2500 Cargo, High Roof, 170" WB, typically optioned; full range $52K–76K incl. destination)
17/100
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The high-roof 170" 2500 cargo van is the most common Sprinter spec for commercial upfits and conversions. Its ~$56,500 starting MSRP plus $2,295 destination is about $58,800, and common option packages bring typical stickers to about $61K.

5-Year Maintenance & Repair Cost
~6,211 $ over 5 years (~1,240 $/yr)
51/100
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This is CarEdge's 5-year maintenance projection for the Sprinter 2500. Diesel servicing (DEF, fuel filters, dealer-only Mercedes labor rates) makes it noticeably costlier to keep up than the gas V6 Transit (~$4,700); the figure is a model-level projection, not specific to MY2024.

5-Year Resale Value Retention
~64% of MSRP after 5 years
80/100
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Sprinters hold their value unusually well because demand from commercial fleets and camper-van conversions supports used prices. CarEdge projects about 36% depreciation over five years, though its figure is model-level rather than specific to MY2024.

Basic warranty
3 yr / 36,000 mi bumper-to-bumper
0/100
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The standard Mercedes-Benz Vans basic limited warranty is at the bottom of the band, the same as Transit and ProMaster.

Powertrain warranty
5 yr / 100,000 mi (engine, transmission, axles, transfer case)
0/100
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The 5-year term sits at the low end of the band. The 100,000-mile cap is generous for retail buyers compared with Ford's 60,000-mile retail Transit coverage.

Complimentary maintenance & perks45
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No scheduled maintenance is included; Mercedes sells prepaid maintenance and Extended Limited Warranty plans at extra cost. Included perks are 24/7 roadside assistance for the basic-warranty term and a Mercedes PRO connect trial, which puts it at basic-roadside level.

Effective 5-Year Ownership Cost
$28,171 (≈$21,960 depreciation + $6,211 maintenance)
57/100
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$61,000 volume-trim price minus its estimated resale value after 5 years (64% retained, or about $39,040) leaves about $21,960 in depreciation. Add the projected $6,211 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $28,171 in total.

6Reliability & QualityMid-pack among this car's ten categories.2.23C
Predicted reliability62
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There is no public Consumer Reports or J.D. Power model-level prediction for the 2024 Sprinter, so this rests on indirect signals. KBB owners rate its reliability 3.9/5 and call quality its weakest area. Owner-report aggregators flag recurring diesel injector, DEF/SCR derate and glow-plug faults on the 2.0L OM654, which is diesel-only for 2024 after the gas four-cylinder was dropped.

Brand reliability track record60
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Mercedes-Benz has placed below the industry average in J.D. Power's U.S. Vehicle Dependability Study for several years and sits in the lower half of Consumer Reports' brand rankings. That is mid-pack-to-weak, well behind Lexus, Toyota and the domestic truck brands but not at the very bottom.

Recall & TSB history58
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MY2024 has a heavier recall record than 2025, with several structural and chassis campaigns: an unreinforced longitudinal frame member, parking-brake cable bracket welds and rear leaf-spring U-bolts. eSprinter-only campaigns for rear-axle gear welds and ESC software add to the count. Unit counts are small, but the VS30 generation's repeated frame, fastener and brake-hardware campaigns form a pattern.

Powertrain durability reputation74
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The SCORED POWERTRAIN CLASS is gas, but no gas Sprinter was sold for MY2024, so this rates the volume powertrain: the 2.0L OM654 turbodiesel (168 hp standard, 208 hp High Output) with the 9G-TRONIC nine-speed. The OM654 has been in service since 2016 with no catastrophic internal failure pattern, and the Sprinter has a strong fleet high-mileage reputation. Injector seals and the DEF/SCR aftertreatment are the known weak points.

Interior material quality75
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The Sprinter's cab, with MBUX and Mercedes switchgear, is the most car-like and best-finished among full-size work vans and a step above the Transit and ProMaster. Lower-cabin and cargo surfaces are hard, durable plastics, as expected in the class.

Fit & finish70
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Reviewers find the Sprinter tighter and quieter than its domestic rivals. However, MY2024 itself carries assembly-quality recalls from the Ladson, SC plant (frame members not reinforced, bracket welds), and KBB owners name quality as the weakest area.

Dealer & service network58
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Sales and service run through a dedicated Mercedes-Benz Vans network of a few hundred US locations. That covers metros adequately but is far thinner than the thousands of Ford and Ram dealers servicing the Transit and ProMaster, so rural fleets face longer trips and waits.

Parts availability & repair cost42
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Parts are largely dealer-sourced and premium-priced. Out-of-warranty repairs to the diesel injectors and DEF/SCR aftertreatment are costly, and the independent aftermarket, centred on upfitters and campers, is smaller than the Transit's or ProMaster's.

7Technology & InfotainmentOne of the Sprinter's weakest categories.1.51D
Touchscreen size
7 in MBUX standard; 10.25 in MBUX with navigation optional (fitted to many dealer-stock vans)
0/100
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The volume cargo trim has the smaller first-generation MBUX screen. The 10.25-inch display is an option, though dealer listings show it on many stock vans.

Infotainment UX & responsiveness70
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First-generation MBUX is still the most polished interface in a work van, with a touchscreen, touchpad-style wheel controls and a clean menu structure. It's slower and older than the new-generation MBUX that arrived for 2025, and the base 7-in unit is plain.

Wireless CarPlay / Android Auto45
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Apple CarPlay and Android Auto work only through a USB cable on the 2024 diesel Sprinter, and smartphone integration is packaged with the MBUX upgrades. Wireless projection arrived with the 2025 MBUX update.

Voice control & native navigation68
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The 'Hey Mercedes' natural-language assistant and optional MBUX navigation are good for the class. The trailer- and oversize-aware routing and the smarter voice assistant came only with the 2025 update.

Audio system quality52
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The standard work-van audio is adequate for speech and radio, and no branded premium system is offered.

Digital instrument cluster45
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The 2024 Sprinter has analog gauges with a color multifunction display between them. A full 10.25-inch digital cluster arrived only with the 2025 MBUX update.

OTA update capability60
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MBUX and Mercedes me connect support over-the-air updates for maps and infotainment software. The updates cover infotainment only and don't add features to the rest of the vehicle.

Companion app & remote functions72
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The Mercedes me app covers remote lock and unlock, vehicle location and vehicle status. Mercedes PRO connect adds fleet tools that are useful to businesses.

Charging ports & device power64
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There are USB-C ports in the cab, wireless charging is a cheap tray option, and a 12V outlet is standard on Passenger trims. No 120V household outlet is standard.

Keyless & remote access52
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Remote keyless entry is standard, but the volume trim starts with a key. KEYLESS-GO proximity entry and push-button start are options.

Camera & parking aids72
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A rear camera is standard, and a 360-degree camera with Parking Package sensors is available. The display shows the camera feed whenever the van is in reverse.

Head-up display availability10
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No head-up display is offered on the Sprinter.

8Use-Case FitOne of the Sprinter's strongest categories.2.58C+
Kid & car-seat practicality58
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The wide sliding door and walk-in height make loading easy, but the high step-in and commercial packaging make it a compromise for daily family use. Child-seat anchors are optional or unavailable on many trims.

Family safety package56
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Active Brake Assist and Crosswind Assist are standard, but Blind Spot Assist, DISTRONIC and lane keeping are options. The van has no NHTSA or IIHS crash ratings, and the extra assists added for 2025 (Sideguard Assist as standard, Moving-off Information) aren't here.

Family road-trip comfort67
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Standing room, rear climate and huge luggage space behind the benches suit long trips with many passengers. Rear amenities are utilitarian.

Daily driving ease55
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Car-like controls and a smooth 9-speed make it the easiest full-size van to drive every day. Its size and height still make every trip deliberate.

Commuting cost efficiency50
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The diesel's fuel economy is good for a van, but the premium price and diesel/DEF running costs make it an expensive commuter.

Parking & maneuverability42
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A 45-foot turning circle and a height of 96 inches or more rule out many garages. The optional 360-degree camera helps.

Work capability78
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It tows up to 7,500 lb on 3500 models (5,000 lb on the 2500), carries payloads over 4,000 lb and offers boxes up to 533 cu ft, which makes it a serious work tool. The standard-output 168-hp diesel is modest under full load.

Durability for work duty76
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It's the benchmark van for fleets and ambulances, with a long upfit history. The complexity of the diesel emissions system tempers its reputation for hard use.

Jobsite & upfit practicality82
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The upfit ecosystem is excellent: the Master Upfitter program, cab-chassis and 3500XD/4500 variants, D-ring and tie-down prep, and many wheelbase and roof combinations.

Long-distance comfort & range75
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The 24.5-gallon diesel tank gives roughly 450+ miles of range. Comfortable seats and optional DISTRONIC adaptive cruise make it a capable long-distance van.

Outdoor & adventure capability86
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AWD is available with the High Output diesel, the aftermarket is huge, and the Sprinter dominates the Class B camper market. Ground clearance is limited and there's no low range.

Gear & luggage flexibility90
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The cavernous cargo box, rear doors that open up to 270 degrees and a sliding side door take any gear. The bench seats are removable rather than folding.

9Driving ExperienceMid-pack among this car's ten categories.2.21C
10Value & Market PositionOne of the Sprinter's strongest categories.2.26C
Standard equipment generosity55
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For MY2024 every Sprinter gets the updated 2.0L turbodiesel, a 9-speed automatic, MBUX infotainment and a core driver-assist suite (Active Brake Assist, Crosswind Assist). Comfort and convenience features are mostly expensive option packages, and the base cargo van starts above a similarly equipped Transit.

Feature value per dollar55
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The Sprinter costs more than every rival. In return it offers the class's only diesel, the highest payload and GVWR ceiling (3500XD/4500), available AWD and very strong resale, which recover much of the premium over the life of the van. The result is fair value, not a bargain.

Trim & configuration breadth90
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It has the broadest lineup in the segment: 2500/3500/3500XD/4500 weight classes in cargo, crew, passenger and cab-chassis bodies, standard or high roof, 144"/170" wheelbases plus an extended body, two diesel outputs, RWD or AWD, and the eSprinter.

Sales popularity & market acceptance52
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At about 43,000 US units in 2024 the Sprinter was a solid number two, well behind the dominant Ford Transit. Sales were down about 6% from 2023 as dropping the gas engine shrank Mercedes' van volume.

Brand desirability & image82
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The three-pointed star and its status as the default base for van-life conversions and luxury shuttles give the Sprinter an aspirational image no rival van matches. That image keeps buyers loyal and props up resale.

Deals & incentive availability66
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Shrinking van demand left 2024 inventory on lots, and dealer listings show large markdowns on stock 2024 units alongside Mercedes finance/lease support. Buyers can negotiate meaningfully, though the deepest cuts came on leftover or upfitted stock.

Model freshness52
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The current VS30 generation launched in the US for MY2019, but MY2024 is a change year: new standard- and high-output diesels, the 9G-Tronic automatic and available AWD, while the gas engine was dropped. That leaves it mid-cycle and current, though not new.

Critical reception & awards66
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Reviewers consistently call it the most refined, comfortable and capable van in the class, praising the updated diesel and 9-speed. Its high price and costly options often leave the Transit as the recommended value pick.