The verdict
A struggling compact luxury suv, strong on value and held back by ownership.
The 2020 Audi Q5 is the polished, quiet, beautifully built compact luxury SUV that reviewers ranked at or near the top of its class — standard quattro all-wheel drive at $44,295, an interior Car and Driver called a contender for best in segment, and five NHTSA stars. What it asks in return is money: premium fuel at 24 MPG combined runs about $3,150 a year, there is no complimentary maintenance at all, the 4-year/50,000-mile warranty is the only powertrain coverage you get, and the car sheds roughly 54% of its value in five years. It is also the run-out year before the 2021 facelift, so you get the old rotary-knob MMI instead of a touchscreen, marginal-rated headlights on every trim, and a driver-assist list where the volume Premium can't be ordered with adaptive cruise at any price. As a six-year-old used buy it is a lot of car for the money — provided you have budget set aside for German out-of-warranty repairs.
Jump to scoresStrengths
- Crash protection is genuinely excellent
- The cabin still feels like money
- Quiet, composed and easy to live with on the road
What holds it back
- It costs real money to own, and always will
- The cargo hold is the smallest thing about it
- Marginal headlights on every single trim
Top alternatives
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2.79B-
BMW X3Compact Luxury SUVBetter at: Driving dynamicsThe most direct rival — same price, same class, sharper to drive and currently carrying incentives the redesigned Q5 does not.
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2.69C+
Genesis GV70Compact Luxury SUVBetter at: Value and warrantyDelivers comparable luxury and more standard equipment for thousands less, with a 10-year/100,000-mile powertrain warranty against Audi's 4-year/50,000.
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2.63C+
Lexus NXCompact Luxury SUVBetter at: Running costsHybrid economy near 39 MPG on regular fuel plus top-of-class reliability and resale, if the Q5's ~$2,413 annual fuel bill is the sticking point.
CompareHow it's evolved
10 scored model years · 2017–2026
Subject scores by year
Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.
| Year | Performance | Efficiency | Safety | Space | Cost | Reliability | Tech | Use-case | Driving | Value |
|---|---|---|---|---|---|---|---|---|---|---|
| 2026 | 58 | 45 | 84 | 46 | 42 | 72 | 85 | 72 | 72 | 77 |
| 2025 | 55 | 45 | 82 | 46 | 33 | 54 | 83 | 64 | 68 | 72 |
| 2024 | 56 | 42 | 69 | 47 | 35 | 59 | 67 | 59 | 70 | 68 |
| 2023 | 55 | 49 | 76 | 47 | 41 | 55 | 69 | 59 | 66 | 71 |
| 2022 | 54 | 49 | 78 | 48 | 43 | 49 | 67 | 60 | 67 | 67 |
| 2021 | 54 | 49 | 75 | 47 | 43 | 48 | 66 | 59 | 62 | 74 |
| 2020 | 53 | 44 | 63 | 50 | 41 | 56 | 60 | 57 | 66 | 72 |
| 2019 | 51 | 44 | 61 | 50 | 42 | 50 | 61 | 57 | 67 | 73 |
| 2018 | 50 | 47 | 70 | 51 | 47 | 47 | 57 | 57 | 67 | 73 |
| 2017 | 49 | 36 | 47 | 46 | 46 | 50 | 34 | 55 | 69 | 63 |
Compare two years
Best fit & conditions
Higher scores mean a better fit for that use case. Learn more about use-case fit →
Subject profile
Academic Probation · NHTSA safety recalls
Dec 13, 2023Electrical system: propulsion system: charging: cable/cord: onboardWhen using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risk
An overheated outlet or charging cable can increase the risk of a fire.
Remedy
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
NHTSA campaign 23V842000 ↗Manufacturer no. 93U6/93U893,196 vehicles potentially affected (all models in the campaign)Owners notified Mar 28, 2024Filed by Volkswagen Group of America, Inc.Filed as Q5Jan 26, 2022Suspension: rear: axle: non-powered axle assembly · TiresThe rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Risk
Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy
Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
NHTSA campaign 22V034000 ↗Manufacturer no. 42L531,058 vehicles potentially affected (all models in the campaign)Owners notified Mar 3, 2022Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Dec 8, 2021Electrical system: body control module/bcm · Structure: bodyA liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
Risk
A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Remedy
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
NHTSA campaign 21V947000 ↗Manufacturer no. 90S9288,991 vehicles potentially affected (all models in the campaign)Owners notified Jan 21, 2022Filed by Volkswagen Group of America, Inc.Filed as Q5, Q5 SPORTBACK, SQ5Apr 26, 2021Suspension: rear: axle: non-powered axle assemblyThe lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Risk
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Remedy
Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
NHTSA campaign 21V295000 ↗Manufacturer no. 42L140,993 vehicles potentially affected (all models in the campaign)Owners notified Jun 4, 2021Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Aug 26, 2020SeatsParts of the front seat frame and backrest adjuster may not have been welded properly.
Defect
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Risk
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Remedy
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
NHTSA campaign 20V505000 ↗Manufacturer no. 72L1, 72K8, 72K95,376 vehicles potentially affected (all models in the campaign)Owners notified Sep 11, 2020Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Oct 16, 2019Structure: bodyThe rear wheel arch cover trim may loosen and detach from the vehicle.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
Risk
The detached trim may become a road hazard, increasing the risk of crash.
Remedy
Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.
NHTSA campaign 19V737000 ↗Manufacturer no. 66K8174,278 vehicles potentially affected (all models in the campaign)Owners notified Nov 1, 2019Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5
21 recalls on other model years of the Q5 (2017–2019, 2021–2025)
Apr 24, 2026Seat belts: pretensionerThe driver and front passenger seat belts may have been manufactured incorrectly, and fail to properly restrain occupants during a crash.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Sportback, SQ5, and SQ5 Sportback vehicles. The driver and front passenger seat belts may have been manufactured incorrectly, and fail to properly restrain occupants during a crash.
Risk
Improperly restrained occupants have an increased risk of injury during a crash.
Remedy
Dealers will replace the driver and front passenger seat belts as necessary, free of charge. Owner notification letters were mailed May 29, 2026. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 69GT.
NHTSA campaign 26V266000 ↗Manufacturer no. 69GT7,425 vehicles potentially affected (all models in the campaign)Owners notified May 29, 2026Filed by Volkswagen Group of America, Inc.Filed as Q5, Q5 SPORTBACK, SQ5, SQ5 SPORTBACKMay 7, 2025EngineThe cylinder head cover screws may have been improperly tightened.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Risk
The screws can loosen, allowing oil to leak and increasing the risk of a fire.
Remedy
Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
NHTSA campaign 25V294000 ↗Manufacturer no. 15ZK89,417 vehicles potentially affected (all models in the campaign)Owners notified Jun 4, 2025Filed by Volkswagen Group of America, Inc.Filed as Q5, Q5 SPORTBACKFeb 12, 2025Electrical system: propulsion system: traction batteryThe high-voltage battery may overheat.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Risk
A high-voltage battery that overheats increases the risk of a fire.
Remedy
Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
NHTSA campaign 25V080000 ↗Manufacturer no. 93AA20,201 vehicles potentially affected (all models in the campaign)Owners notified May 1, 2025Filed by Volkswagen Group of America, Inc.Filed as Q5Nov 27, 2024Electrical system: propulsion system: traction batteryThe high-voltage battery may overheat.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
Risk
A high-voltage battery that overheats increases the risk of a fire.
Remedy
Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.
NHTSA campaign 24V898000 ↗Manufacturer no. 93AA4,616 vehicles potentially affected (all models in the campaign)Owners notified May 1, 2025Filed by Volkswagen Group of America, Inc.Filed as Q5Apr 3, 2024Air bags: sensor: occupant classification: front passengerAn electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Risk
A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
Remedy
Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
NHTSA campaign 24V251000 ↗Manufacturer no. 69GU91 vehicles potentially affected (all models in the campaign)Owners notified May 8, 2024Filed by Volkswagen Group of America, Inc.Filed as Q5Oct 7, 2022Engine and engine cooling: engine: hard parts internal/mechanicalThe engine connecting rod bearings may become damaged, which can result in engine failure.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Risk
A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
Remedy
Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
NHTSA campaign 22V753000 ↗Manufacturer no. VW: 13i4, Audi: 13i576,515 vehicles potentially affected (all models in the campaign)Owners notified Nov 8, 2022Filed by Volkswagen Group of America, Inc.Filed as Q5, Q5 SPORTBACKOct 5, 2022Back over prevention: display functionDue to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.
NHTSA campaign 22V742000 ↗Manufacturer no. 91DZ170,296 vehicles potentially affected (all models in the campaign)Owners notified Oct 25, 2022Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Aug 3, 2022Structure: body: tailgateVolkswagen Group of America, Inc. (Audi) is recalling one 2022 Audi SQ5 Sportback vehicle. The connections that join the metal sheets to form the rear lid may have been improperly connected.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling one 2022 Audi SQ5 Sportback vehicle. The connections that join the metal sheets to form the rear lid may have been improperly connected.
Risk
An improperly connected rear lid may decrease the structural protection of the vehicle during a crash, increasing the risk of injury.
Remedy
A dealer will replace the rear lid, free of charge. The owner notification letter is expected to be mailed September 30, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 55M6.
NHTSA campaign 22V567000 ↗Manufacturer no. 55M61 vehicles potentially affected (all models in the campaign)Owners notified Sep 28, 2022Filed by Volkswagen Group of America, Inc.Filed as SQ5May 23, 2022Engine and engine cooling: engine: engine control module (ecu/ecm)The semiconductor inside the engine control unit may short-circuit and cause an engine stall.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022 Audi A6 Sedan, A4 Sedan, Q5, and Q5 Sportback vehicles. The semiconductor inside the engine control unit may short-circuit and cause an engine stall.
Risk
An engine stall can increase the risk of a crash.
Remedy
Dealers will replace the engine control unit, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24iH.
NHTSA campaign 22V368000 ↗Manufacturer no. 24iH72 vehicles potentially affected (all models in the campaign)Owners notified Jul 18, 2022Filed by Volkswagen Group of America, Inc.Filed as Q5 SPORTBACKOct 20, 2021Back over prevention: sensing system: cameraA software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed November 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 91CR.
NHTSA campaign 21V825000 ↗Manufacturer no. 91CR2,857 vehicles potentially affected (all models in the campaign)Owners notified Nov 9, 2021Filed by Volkswagen Group of America, Inc.Filed as Q5 SPORTBACKAug 5, 2021Seat belts · Seat belts: rear/other: retractorThe rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
NHTSA campaign 21V606000 ↗Manufacturer no. 69CR, 69CS45,496 vehicles potentially affected (all models in the campaign)Owners notified Aug 27, 2021Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Jun 19, 2019Air bags: frontal: passenger side: inflator module · Electrical system: instrument cluster/panelIn the event of a crash deploying the passenger's frontal air bag, the instrument panel carrier may break due to incorrect welding. If the carrier breaks, there may be damage to the passenger frontal air bag.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q5 and SQ5 vehicles. In the event of a crash deploying the passenger's frontal air bag, the instrument panel carrier may break due to incorrect welding. If the carrier breaks, there may be damage to the passenger frontal air bag.
Risk
A damaged frontal air bag may not provide adequate protection, increasing the risk of an injury.
Remedy
Audi will notify owners, and dealers will replace the instrument panel and the passenger frontal air bag, free of charge. The recall began August 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 90N1.
NHTSA campaign 19V473000 ↗Manufacturer no. 90N128 vehicles potentially affected (all models in the campaign)Owners notified Aug 16, 2019Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Jun 5, 2019Wheels: hubThe wheel arch cover trim may loosen and detach.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach.
Risk
The detached trim may become a road hazard, increasing the risk of crash.
Remedy
Volkswagen will notify owners, and dealers will secure the wheel arch trim with an additional screw and nut, free of charge. The recall began July 26, 2019. Owners may contact Volkswagen customer at 1-800-253-2834. Volkswagen's number for this recall is 66K6.
NHTSA campaign 19V416000 ↗Manufacturer no. 66K6/66K7126,161 vehicles potentially affected (all models in the campaign)Owners notified Jul 26, 2019Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Apr 8, 2019Service brakes, hydraulic: foundation components: master cylinderThe brake master cylinder casting may be too short.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.
Risk
A short casting can cause a sudden loss of brakes, increasing the risk of crash. The electronic parking brake and its emergency brake function are not affected and will still function.
Remedy
Audi has notified owners, and dealers will inspect the brake master cylinder, replacing it as necessary, free of charge. The recall began May 3, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 47O9.
NHTSA campaign 19V277000 ↗Manufacturer no. 47O912,645 vehicles potentially affected (all models in the campaign)Owners notified May 3, 2019Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Jun 1, 2018Service brakes, hydraulic: foundation components: disc: caliperThe brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.
Risk
A reduction of braking performance can increase the risk of a crash.
Remedy
Volkswagen and Audi will notify their owners. Audi dealers will bleed the rear brakes. Volkswagen dealers will bleed the front and rear brake calipers. Note: Owners are advised not to drive their vehicles until the brake system has been checked. The recall began June 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 47N8, 47N9, and 47N6.
NHTSA campaign 18V369000 ↗Manufacturer no. 47N8, 47N9, 47N610,225 vehicles potentially affected (all models in the campaign)Owners notified Jun 29, 2018Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Apr 11, 2018Engine and engine cooling: cooling systemThese vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Risk
A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy
Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
NHTSA campaign 18V229000 ↗Manufacturer no. 19N3/19N4342,867 vehicles potentially affected (all models in the campaign)Owners notified Sep 14, 2018Filed by Volkswagen Group of America, Inc.Filed as Q5May 3, 2017Fuel system, gasoline: delivery: fuel pumpThese gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
NHTSA campaign 17V298000 ↗Manufacturer no. 20Z8240,487 vehicles potentially affected (all models in the campaign)Owners notified Jul 3, 2017Filed by Volkswagen Group of America, Inc.Filed as Q5May 3, 2017Power train: automatic transmission: gear position indication (prndl)Due to a manufacturing defect within the gearbox, despite selecting the Park position, the vehicle may still unexpectedly roll.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q5 vehicles. Due to a manufacturing defect within the gearbox, despite selecting the Park position, the vehicle may still unexpectedly roll.
Risk
Despite selecting 'Park', if the parking brake is not applied, the vehicle may rollaway, increasing the risk of a crash.
Remedy
Audi will notify owners, and dealers will replace the geabox in the affected vehicles, free of charge. The recall began May 15, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 37K6.
NHTSA campaign 17V297000 ↗Manufacturer no. 37K65 vehicles potentially affected (all models in the campaign)Owners notified May 15, 2017Filed by Volkswagen Group of America, Inc.Filed as Q5Jan 3, 2017Engine and engine cooling: cooling systemThese vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Risk
If the coolant pump overheats, it can increase the risk of a fire.
Remedy
Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
NHTSA campaign 17V002000 ↗Manufacturer no. 19M1342,867 vehicles potentially affected (all models in the campaign)Owners notified Mar 3, 2017Filed by Volkswagen Group of America, Inc.Filed as Q5Jan 3, 2017Air bags: side/window · Visibility: sun/moon roof assemblyThe sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Risk
An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
NHTSA campaign 17V001000 ↗Manufacturer no. 69P1234,057 vehicles potentially affected (all models in the campaign)Owners notified Mar 3, 2017Filed by Volkswagen Group of America, Inc.Filed as Q5Dec 29, 2016Air bags: frontal: driver side: inflator module · Air bags: frontal: passenger side: inflator module · Air bags: side/window · Seat belts: pretensionerAdditionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Risk
In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy
Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
NHTSA campaign 16V955000 ↗Manufacturer no. VW: 69P4; Audi 69P25,947 vehicles potentially affected (all models in the campaign)Owners notified Feb 28, 2017Filed by Volkswagen Group of America, Inc.Filed as Q5
Source: NHTSA Office of Defects Investigation recall database, model years 2017–2026. Recalls are listed by model year as the manufacturer filed them; whether a specific car is affected depends on its VIN — check a VIN at nhtsa.gov ↗. NHTSA model names matched to this page: Q5, Q5 SPORTBACK, SQ5, SQ5 SPORTBACK.
Detailed scoring by subject
1Performance & PowertrainGrades below the middle of the scale.1.55D
For 2020 the Q5 is offered with a single gasoline engine — the 2.0L turbo four badged 45 TFSI at 248 hp — one model year before the 2021 facelift raised it to 261 hp and added the 201-hp 40 TFSI below it.
The EA888 2.0T delivers its full 273 lb-ft from 1,600 rpm, which is what makes a 248-hp compact SUV feel quicker in traffic than its horsepower suggests.
Audi's published 5.9-second figure for the 248-hp 45 TFSI quattro is widely reproduced and matches instrumented runs in the high-5s/low-6s; the 2020 car is two tenths slower than the post-facelift 261-hp version.
Reviewers describe the 2.0T as smooth, quiet and strong in the midrange behind good sound isolation, but off-the-line turbo lag is a persistent owner and reviewer complaint — very good rather than seamless. The 2020 car predates the 12-volt mild-hybrid smoothing added with the 2021 refresh.
The seven-speed S tronic dual-clutch is quick and decisive once moving, but Consumer Reports singles out low-speed lurching as a flaw and owners report shudder and hesitation in stop-and-go creep — the standard DCT tradeoff, scored below the segment's smooth torque-converter automatics.
Properly equipped, the 2020 Q5 is rated at 4,400 lbs braked — a mid-pack figure for a compact luxury SUV that covers a small camper or a pair of jet skis but not much more.
Every 2020 US Q5 is quattro all-wheel drive as standard — there is no front-drive version at any price — with brake-based torque vectoring and an offroad setting in Audi drive select; it forfeits points only for having no low range and no locking differential.
8.2 inches of ground clearance plus an offroad drive-select mode handle snow, gravel and a rutted trailhead road, but there is no off-road trim, no skid plating, no locker and no low range — this is a paved-road luxury crossover.
Three genuinely distinct powertrains for 2020 — the 248-hp 45 TFSI, the 349-hp SQ5 V6 and the newly launched 362-hp 55 TFSI e plug-in hybrid — covering mainstream, performance and electrified. It is a step narrower than the post-facelift lineup, which adds a 201-hp 40 TFSI entry engine and a Sportback body.
2Efficiency & RangeOne of the Q5's weakest categories.0.95F
EPA rates the 2020 gas Q5 quattro at 24 MPG combined — a point below the 25 MPG the refreshed 2021+ mild-hybrid car manages, and squarely mid-pack among gas compact luxury SUVs.
22 MPG city reflects the standard all-wheel drive and the pre-facelift powertrain's plain stop/start, without the 12-volt mild-hybrid assist that arrived with the 2021 refresh.
28 MPG highway is the Q5's best EPA number, helped by tall dual-clutch gearing, but it trails the front-drive-based crossovers it competes with on sticker economy.
An 18.5-gallon tank at 24 MPG combined gives 444 miles between fills — comfortably above the segment floor but no long-haul advantage.
The EPA's $3,150 estimate is driven as much by the premium-fuel grade as by the 24 MPG figure; a regular-fuel SUV returning the same economy would cost several hundred dollars a year less to run.
Premium is recommended rather than required, so the Q5 will run on lower grades with reduced output — but in practice the owner pays the premium differential on every one of roughly 21 fills a year, which is the mid-band case.
3SafetyOne of the Q5's strongest categories.2.25C
NHTSA tested the 2020 Q5 directly and awarded the maximum five stars overall, with five stars in every frontal and side measure; only the rollover sub-rating falls to four stars, which is normal for a crossover of this height.
Every IIHS crashworthiness test in force for 2020 came back Good, including both small-overlap sides, but the Q5 earned no award at all that year — both available headlight systems rated Marginal, and TSP requires at least one Good or Acceptable system.
Of the five benchmark systems, only AEB is standard on the volume base Premium trim — blind-spot monitoring and rear cross-traffic alert are a package option there, and adaptive cruise and lane assist cannot be ordered on a Premium at any price because the Driver Assistance package starts at Premium Plus.
IIHS rates the Q5's vehicle-to-vehicle front crash prevention Superior on the standard pre sense city system alone, so every trim gets the top result — but IIHS published no vehicle-to-pedestrian rating for the 2020 Q5, day or night, leaving the pedestrian half of the evaluation unmeasured.
Audi side assist bundles blind-spot monitoring, lane change assist, rear cross-traffic alert and a vehicle exit warning — a complete alert set — but it is a package option on the volume Premium trim rather than standard, and it is warning-only with no steering or braking intervention and no trailer-aware mode.
The volume Premium trim has no lane assistance of any kind — Audi active lane assist, which provides both the departure warning and the steering correction, is bundled in the Driver Assistance package available from Premium Plus and standard only on Prestige.
When fitted, Audi's adaptive cruise with Traffic Jam Assist is a well-regarded full-speed-range stop-and-go system with steering support in congestion; the demerit is availability, since it is an option from Premium Plus up, standard only on Prestige, and cannot be ordered on the volume Premium trim at all.
No hands-free highway driving was offered on the 2020 Q5 in the US; adaptive cruise assist and Traffic Jam Assist are hands-on Level 2 systems that monitor steering-wheel torque and nag the driver to keep hands on the rim.
Both headlight systems offered on the 2020 Q5 rate Marginal — the Premium's HID projectors and the Premium Plus/Prestige LED units alike — so no trim can be configured to a Good or even Acceptable result, and this alone cost the car its IIHS award. Newly standard automatic high beams are the only mitigation.
The pre-facelift Q5's upright greenhouse and slim pillars give unusually good all-round sightlines for a compact SUV — reviewers note you can maneuver without leaning on the backup camera — though camera compensation is thin on the volume trim, with parking sensors starting at Premium Plus and the surround-view system reserved for Prestige.
IIHS gives the Q5's LATCH hardware its top Good ease-of-use rating — two complete outboard positions plus a center tether — and the rear seat is among the roomiest in the class, with a 40/20/40 bench that slides fore and aft to free up legroom around a bulky seat; three-across remains tight in a compact SUV.
4Space & ComfortOne of the Q5's weakest categories.1.32D
The second-generation Q5 is a strictly two-row, five-seat compact SUV; no third row or six-seat configuration was offered for 2020, and there was no Sportback body until the 2021 facelift.
Audi published 41.7 in of front headroom for the pre-facelift 2020 car, a generous figure for a compact SUV; the panoramic roof fitted to the volume Premium Plus costs about an inch and a half. Note that Audi re-based this published measurement with the 2021 refresh (39.6 in), so the year-over-year change is a reporting change, not a packaging one.
41.0 inches of front legroom is unchanged across the 2020 range and sits near the bottom of the SUV normalization band — adequate for tall drivers but no better than that for the class.
The upright pre-facelift body gives 39.3 in of second-row headroom, near the top of the compact-SUV range; the panoramic roof standard on Premium Plus and Prestige trims it to 37.7 in.
37.8 inches is competitive on paper, and the sliding/reclining rear bench lets passengers claim more of it, but reviewers consistently rate the Q5's rear accommodation mid-pack and note that taller adults find it snug.
There is no third row in any 2020 Q5 — the nameplate has been a two-row, five-seat crossover for its entire life, and Audi pushed US buyers needing seven seats to the Q7.
About 25 cubic feet behind the rear seats sits at the very floor of the SUV normalization band — smaller than mainstream compact SUVs and the Q5's most concrete practicality limitation, though sliding the bench forward recovers some depth.
53.1 cubic feet maximum is below the SUV band floor — a seats-down Q5 holds meaningfully less than a CR-V or RAV4, and less than the BMW X3 it is cross-shopped against.
Conventional luxury-crossover storage: a modest covered console, decent door bins, a tray ahead of the shifter that becomes the Audi phone box on Premium Plus and up, and a sliding/reclining 40/20/40 rear bench — but no underfloor bin, no household outlet and no packaging idea that stands out.
The front seats are firm, well-padded and widely power-adjustable, and draw consistent praise for long-drive support; the rear bench is the weaker half — mid-segment legroom on a low-mounted cushion that taller adults find short on thigh support.
On the standard five-link suspension and 18- or 19-inch wheels the pre-facelift Q5 rides smoothly and stays well controlled over broken pavement; only the optional S line sport suspension and 20-inch wheels make it busy around town.
Isolation is a genuine strength of this generation: thorough insulation and acoustic front glass leave little wind noise at highway speed, and the 2.0T is inaudible at cruise — coarse-pavement road roar on the larger wheels is the only real intrusion.
Three-zone automatic climate control, leather and heated front seats are standard on the base Premium, which is generous, but ventilated front seats require the Warm Weather package (standard only on Prestige), heated rear seats and a heated steering wheel sit in the Cold Weather package, and there is no remote engine start or app pre-conditioning on the 2020 gas Q5.
5Cost of OwnershipThe Q5's lowest-graded category.0.75F
The 2020 Q5 opened at $43,300 for the Premium 45 TFSI quattro; Audi's 2020 destination charge was $995, so the real entry price is $44,295. Unlike the RWD-base BMW X3 and Mercedes GLC, quattro AWD is standard at that figure.
Premium Plus is the Q5's volume trim because it is where the features buyers expect of the class become standard — panoramic sunroof, 12.3-in Audi virtual cockpit, MMI Navigation plus, and Audi side assist blind-spot monitoring are all extra-cost or unavailable on the base Premium. At $49,950 + $995 destination it lands at $50,945, and a typically ordered car adds metallic paint and the Convenience Plus package to roughly $52,000.
Estimates straddle a wide band: CarEdge projects $4,061 cumulative for the first five Q5 years, while RepairPal measures $928/yr in unscheduled repair alone at 1.2 shop visits per year (double the luxury-SUV average of 0.6) and rates the Q5's ownership costs poor. The figure is set above CarEdge because the 2020 Q5 carries no complimentary scheduled maintenance at all — every service from the first 10,000-mile interval is out of pocket unless Audi Care is prepaid — while staying below the BMW X3 and Volvo XC60 estimates, which face the same German/Swedish parts pricing without the Q5's comparatively low major-repair rate.
The 2020 cars have now passed the five-year mark, so this is close to observed rather than forecast: the Q5 gives up 53–54% of its value over five years, retaining roughly 46%. That is worse than the 48.8% luxury-compact-SUV average — the Q5 depreciates fast in absolute dollars precisely because it starts near $50,000, which is what drags this category down.
Audi's New Vehicle Limited Warranty ran 4 years/50,000 miles for 2020, a year longer than the 3-year German and Japanese norm but well short of Genesis's 5-year term. Corrosion perforation coverage runs 12 years, unlimited miles.
Audi publishes no extended powertrain term: the 2.0T, eight-speed automatic and quattro hardware are covered by the same 4-year/50,000-mile New Vehicle Limited Warranty and nothing beyond it. That is the weakest structure in the segment — Genesis covers powertrain for 10 years/100,000 miles, and even mainstream brands run 5/60,000 — and it matters more on a German turbo four than on most, since the Q5's costliest failures land after year four with no coverage at all.
The 2020 Q5 includes no complimentary scheduled maintenance whatsoever — Audi's own Signature Care program did not arrive until model year 2026, and for 2020 the only option was Audi Care, a prepaid plan the buyer purchases covering the 10k/20k/30k/40k services. What is included is genuinely useful but ordinary: 4-year/50,000-mile 24-hour roadside assistance, Audi connect CARE telematics (emergency call, roadside call, service scheduling) from delivery, and a 6-month Audi connect PRIME trial on cars ordered with MMI Navigation plus. That lands squarely in the 'basic roadside only' band, and behind rivals of the same era — BMW covered 3 years/36,000 miles of scheduled service, Volvo and Jaguar-Land Rover similar, and Genesis added valet service pickup.
$52,000 volume-trim price minus its estimated resale value after 5 years (46% retained, or about $23,920) leaves about $28,080 in depreciation. Add the projected $5,400 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $33,480 in total.
6Reliability & QualityMid-pack among this car's ten categories.1.78C-
This is the rare Audi model year where the two consumer-facing sources genuinely disagree, so it scores in the mixed-signals band rather than the below-average one the 2023 car earns. Consumer Reports states outright that the 2020 Q5 "is more reliable than other cars from the same model year" — the opposite verdict it gives the 2023 car — and the NHTSA complaint load corroborates that at 24 filings, against 32 for the 2023 Q5 and 64 for the 2020 Q3 sitting one segment below it. Pulling the other way is everything measured at brand or nameplate level: J.D. Power's 2023 VDS surveys precisely this cohort (2020 model-year owners at three years) and puts Audi among the bottom four brands at 252 PP100 versus a 186 industry average, and RepairPal rates the Q5 3.0/5.0, 11th of 14 luxury midsize SUVs, with double the segment's rate of unscheduled shop visits. Held to the low-middle of the band rather than higher because the 2020 car's failures are unusually severe when they occur — total electrical shutdown at speed, a transmission failure quoted at $27,000, an engine-bay fire — even though they are not frequent.
Audi's dependability standing across the window that brackets this car is bottom-third on the J.D. Power side and mid-pack on the Consumer Reports side, so the major sources disagree on severity rather than agreeing the brand is sound. Against it: 30th of 32 at 225 PP100 against a 166 industry average in the 2020 Initial Quality Study — the study year in which this car was new — and 30th of 32 at 252 PP100 against 186 in the 2023 VDS, which is this exact cohort at three years. For it: the 2020 VDS (covering 2017 vehicles) placed Audi a genuinely mid-pack 16th, Consumer Reports reads Audi far more kindly than J.D. Power does, and RepairPal's brand rating is a middling 3.0/5.0 rather than a failing one. Scored at the boundary of the bottom-third band to reflect that split, and identically to the same-year Q3 because this is a brand property, not a model one.
Six NHTSA campaigns, five of which reach the gas car, and the two largest are crash-risk defects rather than paperwork. 21V947000 is the defining one: liquid from a rear-seat spill or, tellingly, "water ingress from an insufficient body seam underneath the vehicle" reaches the gateway control module and shuts it down, suddenly reducing engine power — roughly 289,000 vehicles, and the remedy is a protective cover over the module plus sealing the seam, which one 2020 Q5 owner told NHTSA amounts to Audi putting "a bag over the part" and which did not prevent a subsequent total failure that left the car undriveable and unable to shift into neutral. Alongside it, 21V295000 (rear trailing-arm lock nut breaking from stress corrosion, risking rear-axle misalignment and loss of control) required a second campaign, 22V034000, because the alignment was not verified after the first repair — a recall issued to fix a recall. Two more cover front seat-frame welds that may fail in a rear-end crash and detaching rear wheel-arch trim. Behind the campaigns sits an uncorrected assembly defect: Audi TSB 2075969/2 describes sunroof drain hoses kinked during factory headliner installation, and the 2020 Q5's most recent NHTSA filing is exactly that failure destroying the comfort control module and its wiring. Scored in the low band because repeated safety-system campaigns plus a remedy owners report as ineffective is what that band describes, and lifted off the bottom because none required a stop-drive and every one has a defined free remedy.
The base ingredient is sound and 2020 is a carry-over powertrain year in the pre-facelift Typ FY generation: the 2.0L EA888 turbo four has been in continuous VW Group production since 2008, and the later revisions used here resolved the oil-consumption, piston-ring and timing-chain-tensioner failures that define the early units. What holds it to the middle band is the surrounding hardware and the service tail. The 45 TFSI drives a seven-speed S tronic dual-clutch rather than the torque-converter Tiptronic Audi fits to the Q3, which adds mechatronic and clutch-pack failure modes plus a 40–50k-mile fluid service the owner cannot skip; the EA888 still carries direct-injection carbon buildup, valve-cover and oil-filter-housing seepage and water-pump attention by 80k miles; and the complaint log holds a transmission failure quoted at $27,000, an engine-bay event that produced billowing white smoke in a driveway, and persistent coolant consumption of ~300 mL per 800–1,000 miles that the dealer pressure-tested as normal. Scored slightly above the 2023 car because no powertrain recall was ever issued against the 2020 Q5 — the cylinder-head-cover fastener campaign with a stated fire risk covers 2022–2024 only — and because just five of 24 complaints are tagged ENGINE or POWER TRAIN, so the pattern is individual failures rather than a fleet-wide defect.
The cabin is this car's clearest strength in the category and reviewers are close to unanimous on it — Car and Driver called the Q5 "a serious contender for best interior in its class" and Edmunds praises impeccable materials and a consistently good interior across all trim levels rather than only the expensive ones, which is exactly what separates it from its Q3 sibling and its VW-plastic complaints. Scored at the foot of the class-leading band rather than into it because this is a 2017 interior architecture entering its fourth model year: rivals had begun moving on, the pre-facelift MMI hardware predates the Generation 3 infotainment the 2021 refresh brought, and Consumer Reports owners list display-screen failures among their trouble spots, which is a quality complaint about the cabin even if not about its materials.
Static assembly reviews well — Edmunds calls out sturdy assembly and impeccable materials on every trim, with none of the panel-gap or creak criticism the Q3 draws — but this item also asks about initial quality and in-service assembly defects, and there the 2020 Q5's record is poor in a specific, traceable way: the faults that put it in the shop are sealing and routing defects introduced on the line. Recall 21V947000 names "an insufficient body seam underneath the vehicle" as a path for water into the gateway control module, TSB 2075969/2 attributes the sunroof drain leaks to hoses kinked during factory headliner installation, and 20V505000 covers front seat frames that may not have been welded properly. Owners report the downstream results — water pooling in the spare-tire and battery well, a comfort control module and harness corroded through, a hood that opened three separate times while driving, glass that shattered without impact. The contemporaneous initial-quality read agrees in direction: Audi 30th of 32 in the 2020 IQS at 225 PP100 against a 166 average. Mid-band rather than into the low band because the assembled structure itself is not what reviewers or owners criticise, and the defect count on this year is modest.
Roughly 300 US Audi dealers in this era is adequate national coverage but visibly thinner than BMW's or Mercedes-Benz's, leaving real gaps outside metro areas — and network quality matters more than usual on this car, because its signature faults are all dealer-diagnosis jobs on modules buried in the body. Service satisfaction is mid-pack for a premium brand rather than a selling point, and this model year's complaint record contains documented repair failure of exactly the kind that costs an owner months: a rearview camera two dealers could not duplicate and replaced twice, and a gateway control module that failed catastrophically after the recall remedy had already been applied. Scored the same as the same-year Q3 because the network is a brand property, not a model one.
Supply is the good half: the Q5 is Audi's US volume model and shares the MLB Evo platform and the EA888 engine with the A4, A5 and SQ5, so mechanical parts are abundant and the European specialist aftermarket (FCP Euro, ECS Tuning) covers it thoroughly. Cost is the bad half and it is worse than the segment rather than merely luxury-normal — RepairPal puts Q5 upkeep at $928 a year against an $807 luxury-midsize-SUV average with double the segment's rate of unscheduled shop visits. Scored a notch below the equivalent 2023 item because the exposure is materially worse on a six-year-old car: the 4-year/50,000-mile warranty has long expired with no separate powertrain term behind it, and the parts this specific model year needs are the dealer-only, labour-heavy kind — gateway and comfort control modules, sunroof drain hoses and harnesses buried behind the headliner, with the water-damage repair quoted at $6,500–$9,000 and a transmission failure at $27,000. Not lower because CarEdge's ten-year projection still lands under the luxury-SUV average and the odds of a major repair marginally better than peers.
7Technology & InfotainmentMid-pack among this car's ten categories.2.05C
The pre-facelift 2020 Q5 uses Audi's dash-top MMI display driven by a rotary knob and touchpad rather than a touchscreen: 7.0 in with MMI radio plus on Premium, 8.3 in with MMI Navigation plus on Premium Plus and Prestige. The 10.1-in MMI touch display did not arrive until the 2021 refresh.
MMI's rotary-and-touchpad interface is fast, logically nested and paired with a full panel of physical climate controls, and reviewers rated it among the best systems of its era; the demerits are its age — no touch input at all, which makes CarPlay in particular awkward to drive from a knob.
Audi smartphone interface — wired Apple CarPlay and Android Auto — is standard on every 2020 trim including the base Premium, which is the textbook 'wired standard' case; no wireless projection was offered on the Q5 until the MIB3 system arrived with the 2021 refresh.
MMI Navigation plus with Audi connect brings cloud-assisted natural-language voice, online routing with real-time traffic, Google Earth satellite imagery and maps mirrored into the Virtual Cockpit — but it is absent entirely from the base Premium, which has no native navigation at all.
The Bang & Olufsen 3D system — 19 speakers and 755 watts with height channels — is among the better setups in the compact-luxury class and is standard on Prestige, above a competent standard 10-speaker system on Premium and Premium Plus.
The 12.3-inch Audi virtual cockpit remains a class benchmark — crisp, reconfigurable, capable of full-screen mapping — but on the 2020 car it starts at Premium Plus; the base Premium keeps conventional analog gauges with a small central info display.
The 2020 Q5's MIB2 electronics support over-the-air navigation map updates through Audi connect and nothing more — no infotainment feature drops, and certainly no whole-vehicle updates to powertrain, chassis or driver-assist software. Even the infotainment OTA is unavailable on the Premium, which has no navigation module.
myAudi with Audi connect CARE covers the basics from purchase — remote lock/unlock, vehicle status, car finder, stolen-vehicle locator and emergency call — but there is no app-based remote engine start on the 2020 Q5, no digital phone key, and the navigation and Wi-Fi services sit behind an Audi connect PRIME subscription once the trial lapses.
Two front USB ports — USB-A on this pre-facelift car, since Audi did not move the Q5 to USB-C until the 2021 refresh — plus 12V outlets; rear USB charging ports and the Audi phone box wireless charger both start at Premium Plus, and no household AC outlet is offered anywhere in the range.
Push-button start is standard across the range and a power liftgate arrives with Premium Plus, but proximity keyless entry (Advanced Key) is a $1,500 Convenience package option on the Premium and only standard on Prestige, and the 2020 Q5 has neither a phone-as-key nor remote engine start of any kind.
A rearview camera and front/rear parking sensors are standard from the base Premium, which is solid, but the 360-degree top view camera and Park Assist automated parking are Prestige-standard/Premium Plus-optional rather than broadly available — a step behind the post-facelift car, where Park Assist Plus became standard on every trim.
A head-up display is offered but only on the range-topping Prestige — it cannot be added to the Premium or the volume Premium Plus at any price, which is exactly the mid-band 'top trims only' case.
8Use-Case FitMid-pack among this car's ten categories.1.83C-
IIHS rates the Q5's LATCH hardware Good — two complete outboard positions that are easy to reach — and the wide rear doors plus a 40/20/40 bench that slides fore and aft make working around a bulky rear-facing seat easy; the ceiling is cargo, at 25.1 cu ft behind the seats, which is tight for a stroller plus a week's gear.
The crash results are excellent — five NHTSA stars and Good in every IIHS crashworthiness test — but the driver-assist story on the trims families actually shop is weak for 2020: only AEB is standard on the Premium, blind-spot monitoring is a $1,500 package, and adaptive cruise and lane assist cannot be ordered on a Premium at any price. Marginal headlights on both available systems cost the car its IIHS award outright.
Tri-zone climate with rear vents, a quiet cabin, supportive front seats and a sliding/reclining rear bench make the Q5 a pleasant four-up tourer, but rear USB power only starts at Premium Plus, there are no rear-seat entertainment provisions, and 25.1 cu ft means a family of four packs light or fits a roof box.
Light controls, a compact footprint, good outward visibility and a hushed cabin make the Q5 low-effort in traffic, but the seven-speed dual-clutch's low-speed lurching and off-idle turbo lag are the recurring owner and reviewer complaint, and stop-and-go adaptive cruise is an option from Premium Plus rather than standard equipment.
24 MPG combined on premium fuel puts the EPA's annual bill at $3,150, and Audi-dealer service intervals with no complimentary maintenance for 2020 push the true per-mile figure further above a mainstream compact SUV.
183.6 inches long on a 111.0-inch wheelbase with a 38.4-ft turning circle makes the Q5 genuinely easy to place in a city, and the pre-facelift greenhouse gives unusually good sightlines; a rear camera and parking sensors are standard, though the 360-degree top view is an upper-trim item.
Properly equipped the 45 TFSI pulls 4,400 lbs braked, which covers a small trailer or a pair of jet skis, but there is no bed, only 53.1 cu ft of maximum cargo and no payload headroom worth planning work around.
The EA888 2.0T and MLB Evo platform are proven high-volume hardware, but this is a leather-lined luxury crossover with a dual-clutch transmission, low-profile tires and Audi-dealer service costs — no fleet runs Q5s, and no wear-friendly interior or floor option exists.
Cargo tie-downs, a 12V outlet, roof rails with accessory crossbars and a dealer-fit trailer hitch are the whole story — no onboard AC power, no washable surfaces and no commercial upfit ecosystem behind the model.
This is the Q5's best mission: a very quiet, well-controlled highway ride, firm supportive front seats, and an 18.5-gallon tank giving roughly 444 miles of EPA combined range. It loses ground to the post-facelift car only because full-speed adaptive cruise with Traffic Jam Assist is an option here rather than standard equipment.
Every US Q5 is quattro all-wheel drive with 8.2 inches of ground clearance, an offroad drive-select mode, standard roof rails and a 4,400-lb tow rating — genuinely fine on gravel, snow and trailhead access roads — but there is no low range, locker, skid plating or off-road trim.
The 40/20/40 rear bench slides, reclines and folds near-flat, roof rails are standard and an accessory hitch and crossbars expand capacity — but the hold itself is small (25.1 cu ft seats-up, 53.1 max), there is no underfloor bin, and the power liftgate only starts at Premium Plus, so bulky gear goes on the roof.
9Driving ExperienceOne of the Q5's strongest categories.2.47C+
Standard quattro, the stiff MLB Evo structure and a five-link suspension give the Q5 confident, neutral cornering with little roll for its height, and optional adaptive damping tightens it further — but it is composed rather than engaging, and reviewers put it behind the BMW X3 and Porsche Macan for outright involvement.
The electric rack is precise and sensibly weighted — easy to place the car accurately — but it is short on feedback, which is the most consistent dynamic criticism levelled at this generation and the main thing separating the Q5 from the segment's driver's cars.
Firm, easily modulated pedal with stopping power in line with the compact-luxury class; the 2020 car has no regenerative blending to muddy pedal feel, since the gas 45 TFSI is a conventional powertrain with plain stop/start rather than the 12-volt mild hybrid added in the 2021 refresh.
Once rolling the 248-hp 2.0T is smooth and strong from 1,600 rpm, but the seven-speed S tronic dual-clutch lurches and hesitates in stop-and-go creep and turbo lag blunts the initial tip-in — and the 2020 car predates the 12-volt mild-hybrid system that smoothed stop/start restarts from 2021.
The EA888 four is well isolated and effectively silent at cruise with no coarseness through the pedals or wheel; it simply has no acoustic character when extended, sounding ordinary rather than sonorous — the V6 SQ5 is where the noise gets interesting.
38.4 feet is mid-pack for a compact SUV — tight enough for parking structures and city U-turns without being a standout, and helped in practice by the Q5's short 183.6-inch length.
A genuine strength: wide power seat and wheel adjustment, an upright greenhouse with slim pillars that gives unusually good all-round sightlines for a compact SUV, and a full panel of physical climate and audio controls so nothing common requires a menu.
Quick enough at 5.9 seconds to 60 and always composed, but light, feedback-free steering, a silent four-cylinder and a comfort-first tune make the 45 TFSI pleasant rather than memorable — enthusiasts are steered to the 349-hp SQ5 instead.
10Value & Market PositionThe Q5's best-graded category.2.88B-
Split verdict. The $44,295 Premium includes things rivals charge for — quattro all-wheel drive standard (the BMW X3 sDrive30i and Mercedes GLC 300 were rear-drive at base), genuine leather, heated power front seats, three-zone climate, power liftgate, Apple CarPlay/Android Auto, a 10-speaker system, and for 2020 newly standard high-beam assist, lane departure warning and a motion-sensing anti-theft alarm. But the features a $44,000 luxury SUV buyer treats as table stakes are all absent: the panoramic sunroof is a $1,450 option, and the 12.3-in Audi virtual cockpit, MMI Navigation plus and Audi side assist blind-spot monitoring do not appear until Premium Plus, roughly $6,650 higher. Audi's answer to a well-equipped rival is a more expensive trim, which is what holds this to the middle of the competitive band.
The Q5 is priced in lockstep with the BMW X3 and Mercedes GLC rather than under them, so its value case rests on what it does better rather than on costing less — a cabin reviewers consistently rate the segment's best-built, standard quattro, and 248 hp that is competitive if not quick. Against that, the option ladder is steep and content-for-price is beaten outright from below by the Acura RDX and Volvo XC60, and from 2021 onward by the Genesis GV70. Fair value, neither bargain nor rip-off.
Broad for the class: Premium, Premium Plus and Prestige each also offered in a Titanium appearance variant (six Q5 trims), with the 349-hp SQ5 above them and — new for 2020 — the 362-hp Q5 55 TFSI e plug-in hybrid, giving the lineup gas, performance and electrified entries. The gap is drivetrain rather than trim: one 2.0-liter engine across all six Q5 trims, quattro only, no rear-drive or lower-cost entry point, so the ladder starts at $44,295 with nothing beneath it.
The Q5 was Audi's best-selling model in the US in 2020 and one of the compact luxury SUV segment's top sellers, at 50,435 units. The 25.3% year-over-year drop from 67,516 is a pandemic effect rather than a Q5 problem — Audi of America as a whole fell 17% in 2020, and the Q5 rebounded 19.6% to 60,299 in 2021. Structurally this is the volume backbone of the brand, with SUVs taking 66% of Audi's US sales that year.
Audi sits in the aspirational German premium tier alongside BMW and Mercedes, with quattro as a genuine equity asset in snow-belt markets and an interior-design reputation that is arguably the strongest of the three. The brand halo is a clear positive for the Q5 rather than a drag on it. What keeps it out of the top band is a durability reputation that trails the badge — RepairPal ranks the Q5 11th of 14 luxury midsize SUVs at 3.0/5.0 — which shows up in resale rather than in showroom desire.
2020 was an unusually good year to buy this car. Audi's pandemic relief program put 0% APR for up to 72 months with payments deferred up to 60 days on the table for qualified buyers, alongside a $1,000 model-year cash incentive, and the 2020 Q5 was simultaneously the run-out year ahead of the 2021 facelift announced that June — the classic setup for dealer discounting. Scored on buyer benefit, that is meaningful money without the fire-sale pricing that would signal a car nobody wants.
2020 is the last pre-facelift year of the second-generation (Typ FY) Q5 — a carry-over model year with only package shuffling, and the facelift was announced publicly at the end of June 2020, before most 2020 cars had left dealer lots. Buyers were knowingly taking the outgoing car, and the visible gap was the interface: the 2021 refresh brought the free-standing 10.1-inch MMI touch response screen and MIB3 software, replacing the rotary-controller MMI the 2020 car still used. The mechanicals were current and the platform (MLB Evo) had years left in it, which keeps this mid-cycle rather than genuinely stale.
Reviewers rated the 2020 Q5 at or near the top of the compact luxury SUV class: KBB placed it first among 2020 luxury compact SUVs at 4.7/5, The Car Guide named it best compact luxury SUV of 2020 at 4.5/5, and Edmunds judged it a contender for the class lead. It is not an outright sweep — enthusiast comparison tests generally hand the driving-dynamics win to the BMW X3, and the Q5's below-average cargo hold is a recurring criticism — so it is the class's most-recommended rather than its every-test winner.
