The verdict
A mixed-report compact luxury suv, strong on driving and held back by ownership.
The 2024 Audi Q5 is the last of a generation that had been on sale since 2017, and it shows both the polish and the age. You get standard quattro all-wheel drive on every trim, a genuinely quiet and beautifully built cabin, a five-star NHTSA rating, and — new for 2024 — adaptive cruise, lane-departure steering assist and a heated steering wheel standard on the $46,495 base Premium. What you don't get is space or cheap ownership: 25.8 cu ft of cargo is small even for a compact SUV, the 2.0T needs premium fuel for 24 MPG combined and $3,150 a year, the warranty stops at 4 years/50,000 miles with no separate powertrain term, and IIHS rates it Marginal in the updated moderate overlap and pedestrian AEB tests. Buy it for the way it drives and feels, and only after you've priced a Genesis GV70.
Jump to scoresStrengths
- Five-star crash rating and real driver aids on the cheapest trim
- Quattro on every trim, and four powertrains to pick from
- A wide trim ladder and money on the hood in its run-out year
What holds it back
- The cargo hold is the smallest thing about it
- Depreciation and dealer service make it expensive to keep
- Warranty coverage ends early and nothing is included
Top alternatives
Cars shoppers cross-shop with the Audi Q5
2.79B-
BMW X3Compact Luxury SUVBetter at: Driving dynamicsThe most direct rival — same price, same class, sharper to drive and currently carrying incentives the redesigned Q5 does not.
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2.69C+
Genesis GV70Compact Luxury SUVBetter at: Value and warrantyDelivers comparable luxury and more standard equipment for thousands less, with a 10-year/100,000-mile powertrain warranty against Audi's 4-year/50,000.
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2.63C+
Lexus NXCompact Luxury SUVBetter at: Running costsHybrid economy near 39 MPG on regular fuel plus top-of-class reliability and resale, if the Q5's ~$2,413 annual fuel bill is the sticking point.
CompareHow it's evolved
10 scored model years · 2017–2026
Subject scores by year
Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.
| Year | Performance | Efficiency | Safety | Space | Cost | Reliability | Tech | Use-case | Driving | Value |
|---|---|---|---|---|---|---|---|---|---|---|
| 2026 | 58 | 45 | 84 | 46 | 42 | 72 | 85 | 72 | 72 | 77 |
| 2025 | 55 | 45 | 82 | 46 | 33 | 54 | 83 | 64 | 68 | 72 |
| 2024 | 56 | 42 | 69 | 47 | 35 | 59 | 67 | 59 | 70 | 68 |
| 2023 | 55 | 49 | 76 | 47 | 41 | 55 | 69 | 59 | 66 | 71 |
| 2022 | 54 | 49 | 78 | 48 | 43 | 49 | 67 | 60 | 67 | 67 |
| 2021 | 54 | 49 | 75 | 47 | 43 | 48 | 66 | 59 | 62 | 74 |
| 2020 | 53 | 44 | 63 | 50 | 41 | 56 | 60 | 57 | 66 | 72 |
| 2019 | 51 | 44 | 61 | 50 | 42 | 50 | 61 | 57 | 67 | 73 |
| 2018 | 50 | 47 | 70 | 51 | 47 | 47 | 57 | 57 | 67 | 73 |
| 2017 | 49 | 36 | 47 | 46 | 46 | 50 | 34 | 55 | 69 | 63 |
Compare two years
Best fit & conditions
Higher scores mean a better fit for that use case. Learn more about use-case fit →
Subject profile
Academic Probation · NHTSA safety recalls
May 7, 2025EngineThe cylinder head cover screws may have been improperly tightened.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Risk
The screws can loosen, allowing oil to leak and increasing the risk of a fire.
Remedy
Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
NHTSA campaign 25V294000 ↗Manufacturer no. 15ZK89,417 vehicles potentially affected (all models in the campaign)Owners notified Jun 4, 2025Filed by Volkswagen Group of America, Inc.Filed as Q5, Q5 SPORTBACKFeb 12, 2025Electrical system: propulsion system: traction batteryThe high-voltage battery may overheat.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Risk
A high-voltage battery that overheats increases the risk of a fire.
Remedy
Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
NHTSA campaign 25V080000 ↗Manufacturer no. 93AA20,201 vehicles potentially affected (all models in the campaign)Owners notified May 1, 2025Filed by Volkswagen Group of America, Inc.Filed as Q5Apr 3, 2024Air bags: sensor: occupant classification: front passengerAn electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Risk
A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
Remedy
Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
NHTSA campaign 24V251000 ↗Manufacturer no. 69GU91 vehicles potentially affected (all models in the campaign)Owners notified May 8, 2024Filed by Volkswagen Group of America, Inc.Filed as Q5Dec 13, 2023Electrical system: propulsion system: charging: cable/cord: onboardWhen using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risk
An overheated outlet or charging cable can increase the risk of a fire.
Remedy
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
NHTSA campaign 23V842000 ↗Manufacturer no. 93U6/93U893,196 vehicles potentially affected (all models in the campaign)Owners notified Mar 28, 2024Filed by Volkswagen Group of America, Inc.Filed as Q5
23 recalls on other model years of the Q5 (2017–2023, 2025)
Apr 24, 2026Seat belts: pretensionerThe driver and front passenger seat belts may have been manufactured incorrectly, and fail to properly restrain occupants during a crash.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Sportback, SQ5, and SQ5 Sportback vehicles. The driver and front passenger seat belts may have been manufactured incorrectly, and fail to properly restrain occupants during a crash.
Risk
Improperly restrained occupants have an increased risk of injury during a crash.
Remedy
Dealers will replace the driver and front passenger seat belts as necessary, free of charge. Owner notification letters were mailed May 29, 2026. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 69GT.
NHTSA campaign 26V266000 ↗Manufacturer no. 69GT7,425 vehicles potentially affected (all models in the campaign)Owners notified May 29, 2026Filed by Volkswagen Group of America, Inc.Filed as Q5, Q5 SPORTBACK, SQ5, SQ5 SPORTBACKNov 27, 2024Electrical system: propulsion system: traction batteryThe high-voltage battery may overheat.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
Risk
A high-voltage battery that overheats increases the risk of a fire.
Remedy
Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.
NHTSA campaign 24V898000 ↗Manufacturer no. 93AA4,616 vehicles potentially affected (all models in the campaign)Owners notified May 1, 2025Filed by Volkswagen Group of America, Inc.Filed as Q5Oct 7, 2022Engine and engine cooling: engine: hard parts internal/mechanicalThe engine connecting rod bearings may become damaged, which can result in engine failure.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Risk
A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
Remedy
Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
NHTSA campaign 22V753000 ↗Manufacturer no. VW: 13i4, Audi: 13i576,515 vehicles potentially affected (all models in the campaign)Owners notified Nov 8, 2022Filed by Volkswagen Group of America, Inc.Filed as Q5, Q5 SPORTBACKOct 5, 2022Back over prevention: display functionDue to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.
NHTSA campaign 22V742000 ↗Manufacturer no. 91DZ170,296 vehicles potentially affected (all models in the campaign)Owners notified Oct 25, 2022Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Aug 3, 2022Structure: body: tailgateVolkswagen Group of America, Inc. (Audi) is recalling one 2022 Audi SQ5 Sportback vehicle. The connections that join the metal sheets to form the rear lid may have been improperly connected.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling one 2022 Audi SQ5 Sportback vehicle. The connections that join the metal sheets to form the rear lid may have been improperly connected.
Risk
An improperly connected rear lid may decrease the structural protection of the vehicle during a crash, increasing the risk of injury.
Remedy
A dealer will replace the rear lid, free of charge. The owner notification letter is expected to be mailed September 30, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 55M6.
NHTSA campaign 22V567000 ↗Manufacturer no. 55M61 vehicles potentially affected (all models in the campaign)Owners notified Sep 28, 2022Filed by Volkswagen Group of America, Inc.Filed as SQ5May 23, 2022Engine and engine cooling: engine: engine control module (ecu/ecm)The semiconductor inside the engine control unit may short-circuit and cause an engine stall.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022 Audi A6 Sedan, A4 Sedan, Q5, and Q5 Sportback vehicles. The semiconductor inside the engine control unit may short-circuit and cause an engine stall.
Risk
An engine stall can increase the risk of a crash.
Remedy
Dealers will replace the engine control unit, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24iH.
NHTSA campaign 22V368000 ↗Manufacturer no. 24iH72 vehicles potentially affected (all models in the campaign)Owners notified Jul 18, 2022Filed by Volkswagen Group of America, Inc.Filed as Q5 SPORTBACKJan 26, 2022Suspension: rear: axle: non-powered axle assembly · TiresThe rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Risk
Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy
Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
NHTSA campaign 22V034000 ↗Manufacturer no. 42L531,058 vehicles potentially affected (all models in the campaign)Owners notified Mar 3, 2022Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Dec 8, 2021Electrical system: body control module/bcm · Structure: bodyA liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
Risk
A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Remedy
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
NHTSA campaign 21V947000 ↗Manufacturer no. 90S9288,991 vehicles potentially affected (all models in the campaign)Owners notified Jan 21, 2022Filed by Volkswagen Group of America, Inc.Filed as Q5, Q5 SPORTBACK, SQ5Oct 20, 2021Back over prevention: sensing system: cameraA software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed November 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 91CR.
NHTSA campaign 21V825000 ↗Manufacturer no. 91CR2,857 vehicles potentially affected (all models in the campaign)Owners notified Nov 9, 2021Filed by Volkswagen Group of America, Inc.Filed as Q5 SPORTBACKAug 5, 2021Seat belts · Seat belts: rear/other: retractorThe rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
NHTSA campaign 21V606000 ↗Manufacturer no. 69CR, 69CS45,496 vehicles potentially affected (all models in the campaign)Owners notified Aug 27, 2021Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Apr 26, 2021Suspension: rear: axle: non-powered axle assemblyThe lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Risk
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Remedy
Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
NHTSA campaign 21V295000 ↗Manufacturer no. 42L140,993 vehicles potentially affected (all models in the campaign)Owners notified Jun 4, 2021Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Aug 26, 2020SeatsParts of the front seat frame and backrest adjuster may not have been welded properly.
Defect
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Risk
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Remedy
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
NHTSA campaign 20V505000 ↗Manufacturer no. 72L1, 72K8, 72K95,376 vehicles potentially affected (all models in the campaign)Owners notified Sep 11, 2020Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Oct 16, 2019Structure: bodyThe rear wheel arch cover trim may loosen and detach from the vehicle.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
Risk
The detached trim may become a road hazard, increasing the risk of crash.
Remedy
Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.
NHTSA campaign 19V737000 ↗Manufacturer no. 66K8174,278 vehicles potentially affected (all models in the campaign)Owners notified Nov 1, 2019Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Jun 19, 2019Air bags: frontal: passenger side: inflator module · Electrical system: instrument cluster/panelIn the event of a crash deploying the passenger's frontal air bag, the instrument panel carrier may break due to incorrect welding. If the carrier breaks, there may be damage to the passenger frontal air bag.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q5 and SQ5 vehicles. In the event of a crash deploying the passenger's frontal air bag, the instrument panel carrier may break due to incorrect welding. If the carrier breaks, there may be damage to the passenger frontal air bag.
Risk
A damaged frontal air bag may not provide adequate protection, increasing the risk of an injury.
Remedy
Audi will notify owners, and dealers will replace the instrument panel and the passenger frontal air bag, free of charge. The recall began August 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 90N1.
NHTSA campaign 19V473000 ↗Manufacturer no. 90N128 vehicles potentially affected (all models in the campaign)Owners notified Aug 16, 2019Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Jun 5, 2019Wheels: hubThe wheel arch cover trim may loosen and detach.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach.
Risk
The detached trim may become a road hazard, increasing the risk of crash.
Remedy
Volkswagen will notify owners, and dealers will secure the wheel arch trim with an additional screw and nut, free of charge. The recall began July 26, 2019. Owners may contact Volkswagen customer at 1-800-253-2834. Volkswagen's number for this recall is 66K6.
NHTSA campaign 19V416000 ↗Manufacturer no. 66K6/66K7126,161 vehicles potentially affected (all models in the campaign)Owners notified Jul 26, 2019Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Apr 8, 2019Service brakes, hydraulic: foundation components: master cylinderThe brake master cylinder casting may be too short.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.
Risk
A short casting can cause a sudden loss of brakes, increasing the risk of crash. The electronic parking brake and its emergency brake function are not affected and will still function.
Remedy
Audi has notified owners, and dealers will inspect the brake master cylinder, replacing it as necessary, free of charge. The recall began May 3, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 47O9.
NHTSA campaign 19V277000 ↗Manufacturer no. 47O912,645 vehicles potentially affected (all models in the campaign)Owners notified May 3, 2019Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Jun 1, 2018Service brakes, hydraulic: foundation components: disc: caliperThe brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.
Risk
A reduction of braking performance can increase the risk of a crash.
Remedy
Volkswagen and Audi will notify their owners. Audi dealers will bleed the rear brakes. Volkswagen dealers will bleed the front and rear brake calipers. Note: Owners are advised not to drive their vehicles until the brake system has been checked. The recall began June 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 47N8, 47N9, and 47N6.
NHTSA campaign 18V369000 ↗Manufacturer no. 47N8, 47N9, 47N610,225 vehicles potentially affected (all models in the campaign)Owners notified Jun 29, 2018Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Apr 11, 2018Engine and engine cooling: cooling systemThese vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Risk
A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy
Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
NHTSA campaign 18V229000 ↗Manufacturer no. 19N3/19N4342,867 vehicles potentially affected (all models in the campaign)Owners notified Sep 14, 2018Filed by Volkswagen Group of America, Inc.Filed as Q5May 3, 2017Fuel system, gasoline: delivery: fuel pumpThese gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
NHTSA campaign 17V298000 ↗Manufacturer no. 20Z8240,487 vehicles potentially affected (all models in the campaign)Owners notified Jul 3, 2017Filed by Volkswagen Group of America, Inc.Filed as Q5May 3, 2017Power train: automatic transmission: gear position indication (prndl)Due to a manufacturing defect within the gearbox, despite selecting the Park position, the vehicle may still unexpectedly roll.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q5 vehicles. Due to a manufacturing defect within the gearbox, despite selecting the Park position, the vehicle may still unexpectedly roll.
Risk
Despite selecting 'Park', if the parking brake is not applied, the vehicle may rollaway, increasing the risk of a crash.
Remedy
Audi will notify owners, and dealers will replace the geabox in the affected vehicles, free of charge. The recall began May 15, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 37K6.
NHTSA campaign 17V297000 ↗Manufacturer no. 37K65 vehicles potentially affected (all models in the campaign)Owners notified May 15, 2017Filed by Volkswagen Group of America, Inc.Filed as Q5Jan 3, 2017Engine and engine cooling: cooling systemThese vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Risk
If the coolant pump overheats, it can increase the risk of a fire.
Remedy
Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
NHTSA campaign 17V002000 ↗Manufacturer no. 19M1342,867 vehicles potentially affected (all models in the campaign)Owners notified Mar 3, 2017Filed by Volkswagen Group of America, Inc.Filed as Q5Jan 3, 2017Air bags: side/window · Visibility: sun/moon roof assemblyThe sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Risk
An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
NHTSA campaign 17V001000 ↗Manufacturer no. 69P1234,057 vehicles potentially affected (all models in the campaign)Owners notified Mar 3, 2017Filed by Volkswagen Group of America, Inc.Filed as Q5Dec 29, 2016Air bags: frontal: driver side: inflator module · Air bags: frontal: passenger side: inflator module · Air bags: side/window · Seat belts: pretensionerAdditionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Risk
In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy
Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
NHTSA campaign 16V955000 ↗Manufacturer no. VW: 69P4; Audi 69P25,947 vehicles potentially affected (all models in the campaign)Owners notified Feb 28, 2017Filed by Volkswagen Group of America, Inc.Filed as Q5
Source: NHTSA Office of Defects Investigation recall database, model years 2017–2026. Recalls are listed by model year as the manufacturer filed them; whether a specific car is affected depends on its VIN — check a VIN at nhtsa.gov ↗. NHTSA model names matched to this page: Q5, Q5 SPORTBACK, SQ5, SQ5 SPORTBACK.
Detailed scoring by subject
1Performance & PowertrainMid-pack among this car's ten categories.1.75C-
2024 is a carry-over year in the second-generation (Typ FY) Q5, and the 45 TFSI 2.0T — standard on the S line trims and the best-selling drivetrain in the range — makes 261 hp; the entry 40 TFSI version of the same 2.0T makes 201 hp.
The 45 TFSI 2.0T delivers 273 lb-ft (370 Nm) on a broad plateau; adequate for the compact luxury class but short of the six-cylinder rivals.
Audi's manufacturer figure for the 45 TFSI quattro is 5.7 seconds to 60 mph, with instrumented tests landing near 6.0 s; the 201-hp 40 TFSI needs roughly 6.8 s.
The 45 TFSI's 12-volt mild-hybrid 2.0T is quiet and pulls smoothly to redline once boost arrives, but reviewers consistently describe its reflexes as unsharp — there is a beat of lag off the line before the turbo and dual-clutch catch up.
The seven-speed S tronic dual-clutch shifts crisply at speed but is the recurring complaint in reviews of this generation: slow to engage from rest and indecisive in low-speed maneuvering, the familiar DCT creep behavior.
Audi rates the gas Q5 at 4,400 lbs with the factory tow package — mid-pack for a compact luxury SUV, and unchanged from the surrounding model years.
Every 2024 US Q5 is a quattro — there is no front-drive variant at any price — and the system includes ultra-technology clutch decoupling plus drive-select modes; it stops short of a low range or locking differentials.
A road-biased luxury crossover: roughly 8.2 in of ground clearance, no low range, no lockers, no skid plating and no off-road trim; the drive-select settings handle gravel and snow and nothing beyond that.
Unusually broad for 2024: two states of tune of the 2.0T (201 hp 40 TFSI, 261 hp 45 TFSI), the 362-hp 55 TFSI e plug-in hybrid with a 17.9-kWh battery, and the SQ5's 349-hp 3.0T V6 — four distinct choices including an electrified one.
2Efficiency & RangeOne of the Q5's weakest categories.0.79F
EPA rates the volume 45 TFSI S line quattro at 24 MPG combined; the lower-output 40 TFSI version of the same 2.0T rates 26 MPG. Both trail the hybridized compact luxury rivals that clear 30 MPG.
22 MPG city from the 45 TFSI's turbo four with standard quattro — the 12-volt mild-hybrid system trims idle consumption but cannot do the work of a full hybrid in stop-and-go.
28 MPG highway is respectable for a permanently all-wheel-drive premium SUV, and is where the Q5's tall gearing recovers most of what it loses in town.
An 18.5-gallon tank at the EPA's 24 MPG combined gives roughly 444 miles between fills — comfortably mid-pack for the segment, and one of the areas where the gas Q5 still beats its electrified rivals on convenience.
EPA's estimate for the 45 TFSI is $3,150 a year at 15,000 miles — near the top of the compact SUV cost band, driven as much by the premium-fuel requirement as by the 24 MPG rating.
The 2.0T TFSI takes 91-octane premium unleaded to make its rated output and hit its EPA numbers, and EPA classifies the fuel type as premium; there is no flex-fuel or regular-gas fallback in the gas lineup.
3SafetyOne of the Q5's strongest categories.2.64C+
NHTSA tested the 2024 Q5 SUV AWD and awarded the maximum five stars overall, with five stars in every frontal and side measure; only the rollover result falls short at four stars (16.4% calculated rollover risk, no tip in the dynamic test).
The 2024 Q5 carries no IIHS award — it is absent from the 2024 Top Safety Pick list (the 2023 Q5 earned the lower-tier TSP) — because it rates only Marginal in the updated moderate overlap front test, which evaluates rear-passenger protection, and Acceptable rather than Good in the updated side test. Its legacy results are strong (Good in both small overlap tests and the original moderate overlap test), but a Marginal in a current key crashworthiness test caps this item.
For 2024 Audi made adaptive cruise control and lane departure steering assist standard across the entire Q5 range, joining Audi pre sense front AEB with pedestrian detection, blind-spot warning, rear cross-traffic warning, lane departure warning and front and rear parking sensors — the full AEB/ACC/LKA/BSM/RCTA set on the base Premium. Points come off only because the surround-view camera and the more advanced assists still sit on Premium Plus and above.
IIHS rates the Q5's pedestrian front crash prevention only Marginal, and it earns no credit in the nighttime pedestrian evaluation; the system has not been run through the institute's updated vehicle-to-vehicle protocol. The hardware is present and standard, but the measured performance is at the bottom of the current luxury-SUV field.
Audi side assist blind-spot warning and rear cross-traffic warning are standard on every 2024 Q5 including the base Premium, and are paired with standard front and rear parking sensors — but they are alert-only, with no autonomous braking intervention on the cross-traffic system, which is what separates this from the top band.
Lane departure warning with active lane assist is standard for 2024, and sustained lane centering is available through traffic jam assist — but that centering only engages in slow traffic below roughly 40 mph, so at highway speed the Q5 nudges rather than centers. Competent and unobtrusive, not a system reviewers lean on.
Adaptive cruise control with traffic jam assist became standard on all 2024 Q5 trims and operates through the full speed range, bringing the car to a complete stop in traffic and resuming automatically. Audi's calibration is smooth and well regarded; the ceiling here is that traffic jam assist is a low-speed aid rather than a full highway-assist package.
Audi offered no hands-free highway driving system on any 2024 Q5 trim or option package — nothing comparable to Ford BlueCruise, GM Super Cruise or BMW Highway Assistant. The driver must keep hands on the wheel at all times, including in traffic jam assist.
IIHS rates two headlight variants: the Prestige's LED projector low and high beams with high-beam assist earn Good, while the volume Premium and Premium Plus trims — LED projector low beams with LED reflector high beams — rate only Acceptable. Good lighting is real but sits behind the price of the top trim.
The Q5's upright greenhouse, relatively slim pillars and high seating position give genuinely good natural sightlines in all directions — an advantage over its own Sportback sibling — backed by standard front and rear parking sensors and a rearview camera. The 360-degree camera that would compensate for what remains is a Premium Plus item, not standard.
IIHS rates the Q5's LATCH hardware Good for ease of use, and reviewers single out the well-positioned anchor and tether points, wide well-shaped rear door openings and a rear bench that slides and reclines to make room — one of this SUV's better family credentials. Only the front-seat compromise required by a rear-facing seat keeps it out of the top few points.
4Space & ComfortOne of the Q5's weakest categories.1.11D
Every 2024 Q5 is a two-row five-seater — the second-generation (Typ FY) Q5 has never offered a third row in the US, and 2024 is a carry-over year within that generation.
39.6 inches of front headroom is comfortably above the compact-luxury norm and the Q5's upright roofline preserves it far better than the Sportback body does.
40.9 inches is at the low end of the SUV band — adequate for tall drivers thanks to a long seat track, but the Q5's 111.0-inch wheelbase simply does not deliver the front stretch-out of larger crossovers.
37.7 inches is the figure published for the volume configuration and is mid-pack for a compact SUV; six-footers clear the headliner but the panoramic roof fitted from Premium Plus up is what sets the ceiling.
38.0 inches is genuinely good for the class, and the standard sliding rear bench lets a family shift the balance between rear knee room and cargo depth rather than living with one fixed compromise.
The 2024 Q5 has no third row at all and Audi offers none as an option — buyers needing seven seats are pushed up to the Q7. Scored in the low band per the framework rule rather than omitted.
25.8 cubic feet behind the second row sits at the very bottom of the SUV normalization band — a squared-off, usable hold, but small in absolute terms next to mainstream compact SUVs that clear 35 cu ft.
54 cubic feet seats-folded is below the bottom of the SUV band; the load floor is flat and the 40/20/40 split is unusually flexible, but the total volume is a compact-luxury figure, not a utility one.
Competent rather than clever: a covered center console bin, useful door pockets, an underfloor cargo well and the genuinely useful 40/20/40 sliding/reclining rear bench, but no signature storage innovation and no onboard household power. The wireless phone tray (Audi phone box) is a Premium Plus item, not standard on the volume trim.
Front and rear seats are repeatedly described as comfortable and supportive over long stints, with standard heated power front seats and a rear bench that both slides and reclines; ventilated fronts require the Warm Weather package on upper trims, which keeps this out of the top few points.
Firm, planted and well controlled with real compliance underneath, but reviewers consistently flag that it errs toward too firm — and the volume 45 TFSI S line's 19-inch wheels sharpen that. Passive dampers are standard; adaptive damping is an extra-cost option.
A quiet cabin is one of this Q5's most consistently praised traits — the mild-hybrid 2.0T settles into near-silence at cruise and wind and road noise are well suppressed for the class, without the acoustic double glazing and active cancellation that the segment's very best carry.
Rich for 2024: three-zone automatic climate control, heated power front seats and — new for this model year — a heated steering wheel with hands-on detection, all standard on the base Premium, plus remote engine start through the myAudi app on every gas Q5. Ventilated front seats stay optional on upper trims, and there are no heated rear seats on the volume trim.
5Cost of OwnershipThe Q5's lowest-graded category.0.32F
2024 is a late carry-over year in the second-generation (Typ FY) Q5, and the 201-hp 40 TFSI quattro Premium opens the nine-trim US ladder at $45,300 before Audi's $1,195 destination charge.
The 261-hp 45 TFSI S line is the volume drivetrain and the S line Premium is its entry point at $48,200 + $1,195 destination; a typical build adds the Convenience package (keyless entry, wireless charging) and premium paint, and CarEdge's transaction data puts a representative new Q5 near $54,000.
German luxury dealer service at 10,000-mile intervals puts the Q5 in the expensive end of the SUV band, and no scheduled service is included on a 2024 car — Audi Care is a separately purchased prepaid plan, so every visit inside the first five years is owner-paid.
The Q5 depreciates faster than its own class average — heavy lease-return supply and a warranty that lapses at four years both push used prices down, and the arrival of the all-new 2025 generation puts extra pressure on second-generation residuals.
The Audi New Vehicle Limited Warranty matches BMW and Mercedes-Benz in the compact luxury class but trails Genesis, which covers the directly comparable GV70 for 5 yr / 60,000 mi.
Audi offers no standalone extended powertrain term, so the 2.0T, seven-speed S tronic and quattro driveline are covered only for the same 4 yr / 50,000 mi as the rest of the car — a fraction of the 10 yr / 100,000 mi a Genesis GV70 buyer gets in the same price bracket.
No complimentary scheduled maintenance ships with a 2024 Q5 — Audi Care is a prepaid plan bought on top of the car, covering services from 10,000 to 40,000 miles — so what is actually included is 4 years of Audi 24-Hour Roadside Assistance, the 12-year corrosion warranty and an Audi Connect trial. Audi Signature Care, which bundles 3 yr / 30,000 mi of scheduled service, arrived only with model year 2026.
$52,000 volume-trim price minus its estimated resale value after 5 years (46% retained, or about $23,920) leaves about $28,080 in depreciation. Add the projected $8,200 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $36,280 in total.
6Reliability & QualityMid-pack among this car's ten categories.1.99C-
Every model-level source lands on "average, with a known electronics weak spot" rather than good: Consumer Reports calls the 2024 Q5 about average and names in-car electronics as the trouble area, J.D. Power scores it 74/100 for Quality & Reliability in its Average band, and RepairPal ranks the Q5 11th of 14 luxury midsize SUVs at 3.0/5 with double the segment's unscheduled shop visits. Held to the middle rather than lower because none of that is a catastrophic-failure signal, and pushed below the Q3's 72 in this same catalog because the Q5 has a real NHTSA complaint cluster (20 filings, 11 of them driver-assistance) where the Q3 had none.
Audi's J.D. Power standing is bottom-third across both studies and across multiple years, including the study that measures this exact 2024 cohort: 242 PP100 in the 2024 IQS against a 194 industry average, tied with Volvo and ahead of only Dodge, then last of all brands in the 2025 IQS, with the dependability studies telling the same story. Kept out of the failing band only because Consumer Reports reads the brand far more kindly — mid-pack rather than bottom — so the major sources genuinely disagree rather than converging on bad.
Four recalls is ordinary volume for the segment, but one of them is an engine campaign on this exact gas quattro powertrain — cylinder head cover screws left improperly tightened, allowing an oil leak with a fire risk — and that is an assembly defect on the scored configuration rather than a supplier or paperwork fix. The bigger mark is the TSB and complaint pattern behind the recall list: Audi issued a service bulletin covering pre sense warnings, warning jolts and unintended brake engagement across 2018–2024 Q5s, and the 2024 car's complaint log is dominated by exactly that failure. Two of the four recalls (charging cable, high-voltage battery) reach only the 55 TFSI e PHEV and not the gas trim being scored, which is what keeps this at mid-band rather than lower.
The engine family is the proven one — the 2.0L EA888 turbo four has been in continuous VW Group production since 2008 and the later revisions resolved the oil-consumption and timing-chain failures of the early units — but two things pull this out of the top band. The transmission is the DL382 seven-speed S tronic dual-clutch, not a torque-converter automatic: it is a wet-clutch design and far more robust than the dry DQ200, yet mechatronic valve-body failure is a documented pattern and Audi treats the fluid as a lifetime fill while independent specialists insist on periodic changes. And the 2024 engine's own recall for improperly tightened cylinder head cover screws is a durability-adjacent build defect on this exact unit rather than a hypothetical.
This is the Q5's strongest reliability-and-quality dimension and the one place it clearly outranks the cheaper Q3 in this catalog: reviewers consistently describe real metal, leather and wood, soft-touch upper dash and door tops, and mechanical knobs where rivals have gone all-touch. Kept out of the top band because the criticism is specific and repeated — door trim that is not as padded as the price implies, plenty of black plastic and piano-black on the console, and a design that by 2024 is six years old against a freshly redesigned Genesis GV70 or Volvo XC60, with reviewers noting it does not scream luxury the way some competitors do.
The assembly itself is good — panel fit draws praise, not complaints — but this item is explicitly scored on initial-quality reports, and the study measuring this exact cohort is unkind: Audi posted 242 PP100 in the 2024 IQS, second-worst brand of all, well behind both the industry and the premium average, and the Q5 won no segment quality award the way the Q3 did in its year. Consumer Reports' owner reports back that up with squeak-and-rattle and door-closure items rather than pure software gripes. Scored mid-band because the defects are overwhelmingly electronic and trim-level annoyances rather than structural misassembly.
Roughly 310 US Audi dealers across 49 states is adequate national coverage but visibly thinner than BMW's or Mercedes-Benz's, leaving real gaps outside metro areas — and this car's characteristic faults (MMI blackouts, pre sense false activation) are dealer-diagnosis jobs where network density actually costs the owner time. Service satisfaction is mid-pack rather than a selling point: J.D. Power rates the 2024 Q5's dealership experience 78/100, its Average band.
Running costs are above the segment even before the German-dealer labor premium: RepairPal puts the Q5 at $928 a year against an $807 luxury midsize SUV average and — the harder number — 1.2 unscheduled shop visits per year against 0.6 for the segment, so the car is in the bay twice as often as its rivals. Parts availability itself is fine, because the MLB Evo platform and EA888 engine are shared across the A4, A5, Q5 and SQ5 and the European aftermarket (FCP Euro, ECS Tuning) supports them well. Held above the failing band by CarEdge's ten-year projection, which actually beats the luxury-SUV average, and pulled down by a four-year/50,000-mile warranty with no separate powertrain term and no complimentary scheduled maintenance, which expires well before the mechatronic and carbon-buildup service window opens.
7Technology & InfotainmentMid-pack among this car's ten categories.2.55C+
The 10.1-inch MMI touch response display is standard across the 2024 Q5 range and is also the largest available — Audi offered no upgrade screen, so the volume trim gets the same panel as the Prestige. That is generous packaging but a modest diagonal by 2024 standards.
MMI touch response is fast, crisply rendered and logically laid out, and Audi kept real hardware — a physical volume control and separate climate panel — rather than burying everything in the screen. It loses ground only on menu depth and the haptic-click interface some reviewers find fussy.
Wireless Apple CarPlay is standard on every 2024 Q5 including the base Premium, but Android Auto is wired-only — a real asymmetry that keeps this out of the top band even though phone projection itself costs nothing extra.
Audi's natural-language voice assistant with cloud-assisted processing works well when fitted, but MMI navigation plus is not standard on the volume Premium — it arrives with the Navigation package on Premium Plus and standard only on Prestige, so most Q5 buyers navigate through their phone.
The 10-speaker base system with HD Radio is solid, and the optional Bang & Olufsen 3D surround system with 19 speakers is one of the better premium setups in the compact luxury class — standard from Premium Plus rather than reserved for the top trim.
A full-digital configurable gauge display is standard on every 2024 Q5 including the base Premium, with the larger 12.3-inch Audi virtual cockpit plus — still one of the best digital clusters made, with full-screen map mode — standard from Premium Plus. Analog gauges are not offered at any price.
Audi connect delivers over-the-air map and infotainment updates and the new-for-2024 Audi app store adds third-party apps to MMI, but the 2024 Q5 does not receive whole-vehicle OTA software updates that add hardware functions the way Audi's e-tron models and the EV-native rivals do — squarely the infotainment/maps-only band.
myAudi gained remote engine start for 2024 on every gas Q5, joining remote lock/unlock, vehicle status and locate, and Audi bundles it under a complimentary 10-year Audi connect CARE plan rather than a subscription. It stops short of the top band: no phone-as-key digital key on the Q5, and remote start is limited to two 10-minute runs.
USB-C data/charge ports front and rear plus 12-volt outlets cover the basics well, but wireless charging (the Audi phone box) only arrives with Premium Plus and there is no household AC outlet anywhere in the range.
Proximity key entry, push-button start and a power liftgate are all standard on the base Premium, and app-based remote start is new for 2024 — but the hands-free (kick-sensor) liftgate is a Convenience-package item and Audi offered no phone-as-key on the 2024 Q5.
A rearview camera with front and rear parking sensors is standard on every trim, and the 360-degree surround-view system is standard from Premium Plus rather than confined to the top trim — but automated park assist is a Prestige-level feature and the camera resolution trails the class leaders.
A head-up display is offered on the 2024 Q5 but only as Prestige standard equipment — it cannot be added to the volume 45 TFSI S line Premium at any price, which is the definition of the middle band.
8Use-Case FitMid-pack among this car's ten categories.1.97C-
IIHS rates the Q5's LATCH hardware Good, the rear doors open wide onto an upright cabin, and the 40/20/40 bench slides and reclines so a rear-facing seat can be accommodated without evicting the front passenger entirely. The limit is the 25.8 cu ft hold — a full-size stroller plus a week's shopping is a genuine squeeze.
The credentials are split: NHTSA gives the 2024 Q5 five stars overall and Audi made adaptive cruise, lane departure steering assist, AEB, blind-spot and rear cross-traffic warning standard on the base trim families actually buy — but IIHS rates it Marginal in the updated moderate overlap front test (the rear-passenger test), Marginal on pedestrian AEB with no nighttime credit, and it earns no 2024 Top Safety Pick at all.
Three-zone climate control with rear vents, comfortable supportive seats front and rear, a quiet cabin, rear USB-C and a sliding/reclining bench make the Q5 a pleasant four-up tourer. What holds it to the middle band is luggage: with the bench slid back for adult rear legroom the cargo hold is small for a family of four on a week away, and there are no rear screens or heated rear seats on the volume trim.
A relaxing commuter in most respects — quiet, comfortable, commanding sightlines, standard adaptive cruise with traffic jam assist for 2024 — but the seven-speed dual-clutch is the recurring complaint of this generation: slow to engage from rest and indecisive at parking speeds, which is exactly where a commuter lives.
Expensive per mile: 24 MPG combined from the volume 45 TFSI, and the 2.0T requires 91-octane premium, which puts EPA's annual fuel bill at $3,150 — well above what a commuter in a hybridized rival like the Lexus NX 350h pays. The 12-volt mild-hybrid trims idle draw but does nothing meaningful in stop-and-go.
A compact 184.3-inch footprint, a 38.7-foot turning circle and genuinely good natural sightlines from the upright greenhouse make the Q5 easy to place in town, backed by standard front and rear parking sensors. It falls short of the top band only because the surround-view camera that makes tight garages trivial is a Premium Plus item.
A 4,400-lb tow rating with the factory hitch is respectable for a compact luxury crossover and the 45 TFSI's 273 lb-ft pulls a small trailer without drama, but this is a unibody five-seater with 54 cu ft of maximum cargo, no bed, no meaningful payload headroom and no work-oriented configuration.
The EA888 2.0T and quattro hardware are high-volume, well-proven components across the VW Group, but the Q5 has no fleet or trade presence, its interior is leather and soft-touch rather than wear-friendly, and premium-brand parts and labor make hard-use ownership costly. Luxury-oriented by design in a work context.
Cargo tie-down points, a 12-volt outlet, an underfloor bin, standard roof rails and a factory tow hitch cover the basics, but there is no onboard AC power, no washable surfaces and no upfit ecosystem — Audi's accessory catalogue runs to bike and ski carriers, not ladder racks or shelving.
Genuinely good mile-eater: a quiet cabin, seats reviewers call comfortable and supportive over distance, roughly 444 miles from the 18.5-gallon tank, and adaptive cruise with traffic jam assist standard for 2024. It is kept out of the top band by a ride reviewers call too firm on long stretches and by lane centering that only works below about 40 mph.
Standard quattro all-wheel drive on every trim, roof rails, a 4,400-lb tow rating and drive-select modes make gravel roads, bike racks and a small trailer entirely routine. It is pavement-plus rather than adventure-grade: ~8.2 in of ground clearance, no low range, no locking differentials, no skid plating and no off-road trim.
The mechanics are excellent for the class — 40/20/40 rear seatbacks that slide, recline and fold to a flat floor, a squared-off hold, underfloor storage, standard roof rails and an available factory hitch — but the absolute volume is the constraint: 25.8 cu ft behind the seats and 54 cu ft folded means bulky gear goes on the roof.
9Driving ExperienceThe Q5's best-graded category.2.71B-
Taut and agile for a compact luxury crossover: standard quattro plus a well-tied-down chassis give real grip and poise when pushed on a back road, with little of the roll or float that afflicts the class. It stops short of the top band because the setup prioritizes stability over adjustability — the SQ5 is where Audi put the sharper edge.
Accurate and consistently weighted — you always put the nose where you intend — but reviewers converge on the same criticism: it is lifeless, transmitting almost nothing about what the front tires are doing. Precise but numb is the middle band by definition.
A firm, immediately responsive pedal with plenty of force on tap and no mushiness — one of the Q5's stronger dynamic traits, and free of the regen-blending awkwardness the PHEV version has to manage. Held below the top band only by the absence of published instrumented stopping distances for this model year.
Once rolling, the 261-hp mild-hybrid 2.0T pulls smoothly and cleanly to redline, but the calibration is the weak link: a beat of turbo lag off the line and a seven-speed dual-clutch that is slow to engage from rest and hesitant in low-speed maneuvering. Fine on the highway, occasionally clumsy in a parking garage.
The 2.0T is well isolated and near-silent at cruise inside a cabin Consumer Reports calls quiet, with no coarseness through the controls. It is inoffensive rather than pleasant — the four-cylinder has no character under load, which is the trade against the six-cylinder rivals in this class.
38.7 feet is mid-pack for a compact SUV — usable in town given the Q5's short 184.3-inch length, but no better than average for the segment band.
One of the Q5's standout traits: a commanding, highly adjustable seating position with excellent all-round sightlines from the upright greenhouse, an uncluttered center stack, and — unusually for 2024 — retained physical volume and climate controls rather than everything migrating into the touchscreen.
Competent and quietly satisfying rather than involving — the grip and body control are there, but numb steering, an unremarkable four-cylinder soundtrack and a hesitant dual-clutch mean nobody takes the long way home in a 45 TFSI. Enthusiasts in this showroom are pointed at the SQ5.
10Value & Market PositionOne of the Q5's strongest categories.2.59C+
The $46,495 Premium covers the basics well — quattro all-wheel drive standard on every trim, leather upholstery, heated power front seats, heated leather steering wheel, a 10.1-inch MMI touchscreen with navigation and wireless Apple CarPlay, power liftgate, dual-zone climate and 18-inch alloys — but Audi still charges a la carte for things rivals include: the panoramic sunroof waits for Premium Plus, the 12.3-inch Virtual Cockpit Plus waits for Premium Plus, and keyless entry sits in the Convenience package.
Fair rather than sharp: $49,395 buys 261 hp, standard quattro and a genuinely well-finished cabin, but the Genesis GV70 undercuts it with more standard content and a far longer warranty, and reviewers land on the Q5 as competent without a standout case for the money in its final generation year.
One of the widest ladders in the segment: nine SUV trims spanning three powertrains — 40 TFSI (201 hp), 45 TFSI S line (261 hp) and 55 TFSI e plug-in hybrid (362 hp) — each in Premium, Premium Plus and Prestige, plus the 349-hp SQ5 above them and a Sportback body alongside, from $46,495 to the mid-$60,000s.
The Q5 stayed Audi's US best-seller in 2024 at 56,799 deliveries — top-tier volume for the compact luxury class — but the trajectory was poor: down 23% year over year (17,346 fewer units) in a run-out year, against a brand that fell 14% overall while the Q3 beside it rose 45%.
The four rings carry real premium cachet and a design-and-interior reputation that supports satisfaction and residuals, but Audi's US momentum in 2024 lagged BMW and Mercedes-Benz, both of which outsell it, and the brand's below-average reliability reputation is a drag on the halo.
A run-out year with real money on the hood and no sign of desperation pricing: a $2,500 customer bonus on 2024 Q5 and Q5 Sportback purchases or leases, 3.99% APR for 60 months through Audi Financial Services, a $2,000 Costco member incentive during promotional windows, and advertised leases capitalized around 16% off MSRP.
2024 is the last model year of the second-generation Typ FY Q5, on sale in the US since model year 2017–18 and last meaningfully refreshed for 2021 — reviewers were already calling out its age, and the all-new third-generation Q5 on the PPC platform landed for 2025, so a 2024 buyer took delivery of a car being replaced within the year.
Consistently well-reviewed but never the pick of a deep class: KBB rated it 4.5/5 and ranked it #5 Best Luxury Compact SUV of 2024, safety credentials are strong with an IIHS Top Safety Pick (not the Plus) and a five-star NHTSA overall, and CarBuzz scored it 8.1/10 — yet the recurring verdict is a competent car with no standout trait, and it collected no 10Best, Top Pick or NACTOY recognition.
