The verdict
A mixed-report compact luxury suv, strong on safety and held back by ownership.
The 2023 Audi Q5 is a quiet, beautifully finished compact luxury SUV that does almost everything competently and almost nothing memorably — 261 hp and standard quattro in the volume 45 TFSI, a cabin insulated well enough that wind noise essentially disappears at highway speed, and adaptive cruise with Traffic Jam Assist made standard on every trim for 2023. What it asks in return is money: 25 MPG combined on premium fuel works out to about $3,050 a year, Audi includes no scheduled maintenance and no separate powertrain warranty beyond 4 years/50,000 miles, and the Q5 gives back roughly 54% of its value in five years — worse than its own segment. Cargo space is the concrete practicality limit at 25.8 cu ft behind the rear seats and 54.0 cu ft folded, less than a mainstream RAV4 offers for half the price. Buy it for the interior, the silence and the road-trip manners; buy something else if the five-year bill matters more than the badge.
Jump to scoresStrengths
- A cabin that still justifies the badge
- Genuinely quiet, genuinely good on a long drive
- Safety gear that finally comes standard
What holds it back
- Cargo space is the deal-breaker for a lot of shoppers
- It depreciates faster than its own segment
- No included maintenance, and the powertrain warranty stops at 50,000 miles
Top alternatives
Cars shoppers cross-shop with the Audi Q5
2.79B-
BMW X3Compact Luxury SUVBetter at: Driving dynamicsThe most direct rival — same price, same class, sharper to drive and currently carrying incentives the redesigned Q5 does not.
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2.69C+
Genesis GV70Compact Luxury SUVBetter at: Value and warrantyDelivers comparable luxury and more standard equipment for thousands less, with a 10-year/100,000-mile powertrain warranty against Audi's 4-year/50,000.
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2.63C+
Lexus NXCompact Luxury SUVBetter at: Running costsHybrid economy near 39 MPG on regular fuel plus top-of-class reliability and resale, if the Q5's ~$2,413 annual fuel bill is the sticking point.
CompareHow it's evolved
10 scored model years · 2017–2026
Subject scores by year
Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.
| Year | Performance | Efficiency | Safety | Space | Cost | Reliability | Tech | Use-case | Driving | Value |
|---|---|---|---|---|---|---|---|---|---|---|
| 2026 | 58 | 45 | 84 | 46 | 42 | 72 | 85 | 72 | 72 | 77 |
| 2025 | 55 | 45 | 82 | 46 | 33 | 54 | 83 | 64 | 68 | 72 |
| 2024 | 56 | 42 | 69 | 47 | 35 | 59 | 67 | 59 | 70 | 68 |
| 2023 | 55 | 49 | 76 | 47 | 41 | 55 | 69 | 59 | 66 | 71 |
| 2022 | 54 | 49 | 78 | 48 | 43 | 49 | 67 | 60 | 67 | 67 |
| 2021 | 54 | 49 | 75 | 47 | 43 | 48 | 66 | 59 | 62 | 74 |
| 2020 | 53 | 44 | 63 | 50 | 41 | 56 | 60 | 57 | 66 | 72 |
| 2019 | 51 | 44 | 61 | 50 | 42 | 50 | 61 | 57 | 67 | 73 |
| 2018 | 50 | 47 | 70 | 51 | 47 | 47 | 57 | 57 | 67 | 73 |
| 2017 | 49 | 36 | 47 | 46 | 46 | 50 | 34 | 55 | 69 | 63 |
Compare two years
Best fit & conditions
Higher scores mean a better fit for that use case. Learn more about use-case fit →
Subject profile
Academic Probation · NHTSA safety recalls
May 7, 2025EngineThe cylinder head cover screws may have been improperly tightened.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Risk
The screws can loosen, allowing oil to leak and increasing the risk of a fire.
Remedy
Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
NHTSA campaign 25V294000 ↗Manufacturer no. 15ZK89,417 vehicles potentially affected (all models in the campaign)Owners notified Jun 4, 2025Filed by Volkswagen Group of America, Inc.Filed as Q5, Q5 SPORTBACKFeb 12, 2025Electrical system: propulsion system: traction batteryThe high-voltage battery may overheat.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Risk
A high-voltage battery that overheats increases the risk of a fire.
Remedy
Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
NHTSA campaign 25V080000 ↗Manufacturer no. 93AA20,201 vehicles potentially affected (all models in the campaign)Owners notified May 1, 2025Filed by Volkswagen Group of America, Inc.Filed as Q5Nov 27, 2024Electrical system: propulsion system: traction batteryThe high-voltage battery may overheat.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
Risk
A high-voltage battery that overheats increases the risk of a fire.
Remedy
Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.
NHTSA campaign 24V898000 ↗Manufacturer no. 93AA4,616 vehicles potentially affected (all models in the campaign)Owners notified May 1, 2025Filed by Volkswagen Group of America, Inc.Filed as Q5Apr 3, 2024Air bags: sensor: occupant classification: front passengerAn electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Risk
A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
Remedy
Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
NHTSA campaign 24V251000 ↗Manufacturer no. 69GU91 vehicles potentially affected (all models in the campaign)Owners notified May 8, 2024Filed by Volkswagen Group of America, Inc.Filed as Q5Dec 13, 2023Electrical system: propulsion system: charging: cable/cord: onboardWhen using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risk
An overheated outlet or charging cable can increase the risk of a fire.
Remedy
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
NHTSA campaign 23V842000 ↗Manufacturer no. 93U6/93U893,196 vehicles potentially affected (all models in the campaign)Owners notified Mar 28, 2024Filed by Volkswagen Group of America, Inc.Filed as Q5Oct 7, 2022Engine and engine cooling: engine: hard parts internal/mechanicalThe engine connecting rod bearings may become damaged, which can result in engine failure.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Risk
A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
Remedy
Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
NHTSA campaign 22V753000 ↗Manufacturer no. VW: 13i4, Audi: 13i576,515 vehicles potentially affected (all models in the campaign)Owners notified Nov 8, 2022Filed by Volkswagen Group of America, Inc.Filed as Q5, Q5 SPORTBACK
21 recalls on other model years of the Q5 (2017–2022, 2025)
Apr 24, 2026Seat belts: pretensionerThe driver and front passenger seat belts may have been manufactured incorrectly, and fail to properly restrain occupants during a crash.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Sportback, SQ5, and SQ5 Sportback vehicles. The driver and front passenger seat belts may have been manufactured incorrectly, and fail to properly restrain occupants during a crash.
Risk
Improperly restrained occupants have an increased risk of injury during a crash.
Remedy
Dealers will replace the driver and front passenger seat belts as necessary, free of charge. Owner notification letters were mailed May 29, 2026. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 69GT.
NHTSA campaign 26V266000 ↗Manufacturer no. 69GT7,425 vehicles potentially affected (all models in the campaign)Owners notified May 29, 2026Filed by Volkswagen Group of America, Inc.Filed as Q5, Q5 SPORTBACK, SQ5, SQ5 SPORTBACKOct 5, 2022Back over prevention: display functionDue to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.
NHTSA campaign 22V742000 ↗Manufacturer no. 91DZ170,296 vehicles potentially affected (all models in the campaign)Owners notified Oct 25, 2022Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Aug 3, 2022Structure: body: tailgateVolkswagen Group of America, Inc. (Audi) is recalling one 2022 Audi SQ5 Sportback vehicle. The connections that join the metal sheets to form the rear lid may have been improperly connected.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling one 2022 Audi SQ5 Sportback vehicle. The connections that join the metal sheets to form the rear lid may have been improperly connected.
Risk
An improperly connected rear lid may decrease the structural protection of the vehicle during a crash, increasing the risk of injury.
Remedy
A dealer will replace the rear lid, free of charge. The owner notification letter is expected to be mailed September 30, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 55M6.
NHTSA campaign 22V567000 ↗Manufacturer no. 55M61 vehicles potentially affected (all models in the campaign)Owners notified Sep 28, 2022Filed by Volkswagen Group of America, Inc.Filed as SQ5May 23, 2022Engine and engine cooling: engine: engine control module (ecu/ecm)The semiconductor inside the engine control unit may short-circuit and cause an engine stall.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022 Audi A6 Sedan, A4 Sedan, Q5, and Q5 Sportback vehicles. The semiconductor inside the engine control unit may short-circuit and cause an engine stall.
Risk
An engine stall can increase the risk of a crash.
Remedy
Dealers will replace the engine control unit, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24iH.
NHTSA campaign 22V368000 ↗Manufacturer no. 24iH72 vehicles potentially affected (all models in the campaign)Owners notified Jul 18, 2022Filed by Volkswagen Group of America, Inc.Filed as Q5 SPORTBACKJan 26, 2022Suspension: rear: axle: non-powered axle assembly · TiresThe rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Risk
Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy
Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
NHTSA campaign 22V034000 ↗Manufacturer no. 42L531,058 vehicles potentially affected (all models in the campaign)Owners notified Mar 3, 2022Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Dec 8, 2021Electrical system: body control module/bcm · Structure: bodyA liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
Risk
A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Remedy
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
NHTSA campaign 21V947000 ↗Manufacturer no. 90S9288,991 vehicles potentially affected (all models in the campaign)Owners notified Jan 21, 2022Filed by Volkswagen Group of America, Inc.Filed as Q5, Q5 SPORTBACK, SQ5Oct 20, 2021Back over prevention: sensing system: cameraA software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed November 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 91CR.
NHTSA campaign 21V825000 ↗Manufacturer no. 91CR2,857 vehicles potentially affected (all models in the campaign)Owners notified Nov 9, 2021Filed by Volkswagen Group of America, Inc.Filed as Q5 SPORTBACKAug 5, 2021Seat belts · Seat belts: rear/other: retractorThe rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
NHTSA campaign 21V606000 ↗Manufacturer no. 69CR, 69CS45,496 vehicles potentially affected (all models in the campaign)Owners notified Aug 27, 2021Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Apr 26, 2021Suspension: rear: axle: non-powered axle assemblyThe lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Risk
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Remedy
Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
NHTSA campaign 21V295000 ↗Manufacturer no. 42L140,993 vehicles potentially affected (all models in the campaign)Owners notified Jun 4, 2021Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Aug 26, 2020SeatsParts of the front seat frame and backrest adjuster may not have been welded properly.
Defect
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Risk
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Remedy
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
NHTSA campaign 20V505000 ↗Manufacturer no. 72L1, 72K8, 72K95,376 vehicles potentially affected (all models in the campaign)Owners notified Sep 11, 2020Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Oct 16, 2019Structure: bodyThe rear wheel arch cover trim may loosen and detach from the vehicle.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
Risk
The detached trim may become a road hazard, increasing the risk of crash.
Remedy
Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.
NHTSA campaign 19V737000 ↗Manufacturer no. 66K8174,278 vehicles potentially affected (all models in the campaign)Owners notified Nov 1, 2019Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Jun 19, 2019Air bags: frontal: passenger side: inflator module · Electrical system: instrument cluster/panelIn the event of a crash deploying the passenger's frontal air bag, the instrument panel carrier may break due to incorrect welding. If the carrier breaks, there may be damage to the passenger frontal air bag.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q5 and SQ5 vehicles. In the event of a crash deploying the passenger's frontal air bag, the instrument panel carrier may break due to incorrect welding. If the carrier breaks, there may be damage to the passenger frontal air bag.
Risk
A damaged frontal air bag may not provide adequate protection, increasing the risk of an injury.
Remedy
Audi will notify owners, and dealers will replace the instrument panel and the passenger frontal air bag, free of charge. The recall began August 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 90N1.
NHTSA campaign 19V473000 ↗Manufacturer no. 90N128 vehicles potentially affected (all models in the campaign)Owners notified Aug 16, 2019Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Jun 5, 2019Wheels: hubThe wheel arch cover trim may loosen and detach.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach.
Risk
The detached trim may become a road hazard, increasing the risk of crash.
Remedy
Volkswagen will notify owners, and dealers will secure the wheel arch trim with an additional screw and nut, free of charge. The recall began July 26, 2019. Owners may contact Volkswagen customer at 1-800-253-2834. Volkswagen's number for this recall is 66K6.
NHTSA campaign 19V416000 ↗Manufacturer no. 66K6/66K7126,161 vehicles potentially affected (all models in the campaign)Owners notified Jul 26, 2019Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Apr 8, 2019Service brakes, hydraulic: foundation components: master cylinderThe brake master cylinder casting may be too short.
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.
Risk
A short casting can cause a sudden loss of brakes, increasing the risk of crash. The electronic parking brake and its emergency brake function are not affected and will still function.
Remedy
Audi has notified owners, and dealers will inspect the brake master cylinder, replacing it as necessary, free of charge. The recall began May 3, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 47O9.
NHTSA campaign 19V277000 ↗Manufacturer no. 47O912,645 vehicles potentially affected (all models in the campaign)Owners notified May 3, 2019Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Jun 1, 2018Service brakes, hydraulic: foundation components: disc: caliperThe brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.
Risk
A reduction of braking performance can increase the risk of a crash.
Remedy
Volkswagen and Audi will notify their owners. Audi dealers will bleed the rear brakes. Volkswagen dealers will bleed the front and rear brake calipers. Note: Owners are advised not to drive their vehicles until the brake system has been checked. The recall began June 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 47N8, 47N9, and 47N6.
NHTSA campaign 18V369000 ↗Manufacturer no. 47N8, 47N9, 47N610,225 vehicles potentially affected (all models in the campaign)Owners notified Jun 29, 2018Filed by Volkswagen Group of America, Inc.Filed as Q5, SQ5Apr 11, 2018Engine and engine cooling: cooling systemThese vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Risk
A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy
Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
NHTSA campaign 18V229000 ↗Manufacturer no. 19N3/19N4342,867 vehicles potentially affected (all models in the campaign)Owners notified Sep 14, 2018Filed by Volkswagen Group of America, Inc.Filed as Q5May 3, 2017Fuel system, gasoline: delivery: fuel pumpThese gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
NHTSA campaign 17V298000 ↗Manufacturer no. 20Z8240,487 vehicles potentially affected (all models in the campaign)Owners notified Jul 3, 2017Filed by Volkswagen Group of America, Inc.Filed as Q5May 3, 2017Power train: automatic transmission: gear position indication (prndl)Due to a manufacturing defect within the gearbox, despite selecting the Park position, the vehicle may still unexpectedly roll.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q5 vehicles. Due to a manufacturing defect within the gearbox, despite selecting the Park position, the vehicle may still unexpectedly roll.
Risk
Despite selecting 'Park', if the parking brake is not applied, the vehicle may rollaway, increasing the risk of a crash.
Remedy
Audi will notify owners, and dealers will replace the geabox in the affected vehicles, free of charge. The recall began May 15, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 37K6.
NHTSA campaign 17V297000 ↗Manufacturer no. 37K65 vehicles potentially affected (all models in the campaign)Owners notified May 15, 2017Filed by Volkswagen Group of America, Inc.Filed as Q5Jan 3, 2017Engine and engine cooling: cooling systemThese vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Risk
If the coolant pump overheats, it can increase the risk of a fire.
Remedy
Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
NHTSA campaign 17V002000 ↗Manufacturer no. 19M1342,867 vehicles potentially affected (all models in the campaign)Owners notified Mar 3, 2017Filed by Volkswagen Group of America, Inc.Filed as Q5Jan 3, 2017Air bags: side/window · Visibility: sun/moon roof assemblyThe sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Risk
An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
NHTSA campaign 17V001000 ↗Manufacturer no. 69P1234,057 vehicles potentially affected (all models in the campaign)Owners notified Mar 3, 2017Filed by Volkswagen Group of America, Inc.Filed as Q5Dec 29, 2016Air bags: frontal: driver side: inflator module · Air bags: frontal: passenger side: inflator module · Air bags: side/window · Seat belts: pretensionerAdditionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Risk
In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
Remedy
Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
NHTSA campaign 16V955000 ↗Manufacturer no. VW: 69P4; Audi 69P25,947 vehicles potentially affected (all models in the campaign)Owners notified Feb 28, 2017Filed by Volkswagen Group of America, Inc.Filed as Q5
Source: NHTSA Office of Defects Investigation recall database, model years 2017–2026. Recalls are listed by model year as the manufacturer filed them; whether a specific car is affected depends on its VIN — check a VIN at nhtsa.gov ↗. NHTSA model names matched to this page: Q5, Q5 SPORTBACK, SQ5, SQ5 SPORTBACK.
Detailed scoring by subject
1Performance & PowertrainGrades below the middle of the scale.1.68D
The volume 45 TFSI quattro carries the 2.0L turbo four rated at 261 hp @ 5,000 rpm, with a 12-volt mild-hybrid system; it is the mainstream engine for 2023 and the only one offered on the Sportback.
The 45 TFSI's 273 lb-ft arrives at 1,600 rpm, giving the Q5 strong low-end response typical of Audi's EA888 2.0T in this application.
Audi's published figure for the 45 TFSI quattro is 5.7 seconds; independent instrumented runs land right around 6.0 s, so the manufacturer claim is realistic rather than optimistic.
The mild-hybrid 2.0T is quiet and muscular in the midrange with a well-isolated cabin, but reviewers consistently flag turbocharger lag off the line — good, not seamless, delivery.
The seven-speed S tronic dual-clutch shifts crisply and quickly at speed, but low-speed creep, stop-and-go hesitation and occasional jerky engagement are a recurring owner and reviewer complaint — the classic DCT tradeoff.
With the factory trailer-hitch prep package the 45 TFSI is rated at 4,400 lbs braked — mid-pack for a compact luxury SUV and well above the PHEV's 2,000 lbs.
Every US 2023 Q5 is quattro all-wheel drive — there is no front-drive version at any price — with brake-based torque vectoring and an Audi drive select offroad mode; it loses points only for having no low range or locking differential.
8.2 inches of ground clearance and an offroad drive mode cover snow and gravel, but there is no off-road trim, no skid plating, no locker and no low range — this is a paved-road luxury crossover.
Four genuinely distinct powertrains for 2023 — 201-hp 40 TFSI, 261-hp 45 TFSI, 349-hp SQ5 V6, and the 362-hp 55 TFSI e plug-in hybrid — spanning entry, mainstream, performance and electrified, plus a Sportback body style.
2Efficiency & RangeOne of the Q5's weakest categories.1.31D
EPA rates every non-hybrid 2023 Q5 quattro at 25 MPG combined; the S line and Sportback share the figure despite giving up a city MPG to wheels and aero.
23 MPG city for the standard-wheel Q5 quattro; the 12-volt mild-hybrid stop/start helps but the all-wheel-drive dual-clutch layout keeps it mid-pack among gas compact luxury SUVs.
29 MPG highway is the strongest of the Q5's three EPA numbers and holds across the standard, S line and Sportback bodies.
An 18.5-gallon tank at the EPA's 25 MPG combined yields 462 miles of total range — comfortably above the segment floor without being a standout.
The EPA's $3,050 annual estimate is driven as much by the premium-fuel requirement as by the 25 MPG figure — a mainstream 25-MPG SUV on regular would cost several hundred dollars less per year.
EPA classifies the Q5 as premium recommended rather than required, so it will run on regular with reduced output — but at the pump the owner pays the premium differential on every fill, which is exactly the mid-band case.
3SafetyThe Q5's best-graded category.3.16B
NHTSA did not test the 2023 Q5, but it is a carry-over of the facelifted Typ FY generation that NHTSA rated 5 stars overall in 2021, so the generation's tested result carries.
The 2023 Q5 earned IIHS Top Safety Pick but not TSP+, held back by an Acceptable updated side test and a Marginal result in the updated (rear-passenger-emphasis) moderate overlap front test; every legacy crashworthiness test is Good.
2023 was the year Audi made adaptive cruise with Traffic Jam Assist standard across the Q5 line, so the base Premium carries all five benchmark systems — AEB, ACC, lane departure warning, blind-spot monitoring and rear cross-traffic alert — plus parking sensors and high-beam assist; only true lane centering (active lane assist) is held back to Premium Plus.
IIHS rates the Q5's front crash prevention Superior vehicle-to-vehicle and Advanced for daytime pedestrians, but it earns No Credit in the nighttime pedestrian evaluation — strong daylight performance with a real gap after dark.
Audi side assist with rear cross-traffic alert is standard on every 2023 trim including the base Premium, but coverage is warning-only — there is no active steering or braking intervention, and no trailer-aware mode.
The base Premium gets lane departure warning only; active lane assist, which actually centers the car, requires Premium Plus or Prestige, and reviewers of the 2023 car reported at least one false departure warning paired with an unnecessary steering correction.
Full-speed-range adaptive cruise with Traffic Jam Assist — stop-and-go capable, with steering support in congestion — became standard on every 2023 Q5, and reviewers rate the system's behavior well; the demerit is ergonomic, a low-mounted stalk that is awkward to see and operate.
Audi offered no hands-free highway driving on the 2023 Q5 in the US — adaptive cruise assist and Traffic Jam Assist are hands-on Level 2 systems with steering-wheel torque monitoring, with no equivalent to Ford BlueCruise, GM Super Cruise or supervised FSD.
IIHS rates the Q5's headlights Good only on the top Prestige trim; the volume Premium and Premium Plus trims rate Acceptable. High beam assist is standard across the line, which limits the penalty.
The standard Q5's upright greenhouse gives generally good sightlines in all directions — noticeably better than the Sportback body style, whose sloping roofline pinches the rear view — and a top-view 360-degree camera is available from Premium Plus up, though not on the base trim.
IIHS gives the Q5's LATCH hardware its top Good ease-of-use rating — two complete outboard positions with lower anchors under easy-to-find covers plus a center tether — and rear-seat space handles two seats comfortably, though three-across is tight in a compact SUV and the low rear cushion limits leg support.
4Space & ComfortOne of the Q5's weakest categories.1.15D
The Q5 is a strictly two-row, five-seat compact SUV; no third row or six-seat configuration was offered in 2023, on either the standard body or the Sportback.
Audi publishes front headroom both ways for this generation; the no-sunroof figure is 39.6 in, mid-pack for a compact SUV, and the panoramic roof costs about an inch and a half.
40.9 inches of front legroom is unchanged across every 2023 trim and body style and sits at the low end of the SUV band — adequate but not generous by class standards.
The upright standard-body Q5 gives 39.3 in of second-row headroom, near the top of the compact-SUV range; the panoramic roof and the Sportback's cascading roofline each cut into it.
37.8 inches is competitive on paper for the segment, but the rear cushion is mounted low enough that reviewers report poor thigh support regardless of the legroom figure.
There is no third row in any 2023 Q5 — the model has been a two-row, five-seat crossover for its whole second generation, and buyers needing seven seats are pushed up to the Q7.
Roughly 26 cubic feet behind the rear seats is small even for a compact SUV and sits at the very bottom of the SUV normalization band — the Q5's most concrete practicality limitation.
54 cubic feet maximum is below the SUV band floor — a Q5 with the seats down holds meaningfully less than mainstream compact SUVs like the CR-V or RAV4, let alone larger crossovers.
Ordinary luxury-crossover storage: a modest covered console, useful door bins, a shallow tray ahead of the shifter (the Audi phone box on upper trims) and a 40/20/40 rear bench that slides and reclines, but no underfloor bin, onboard power outlet or standout packaging idea.
Front seats draw consistent praise — supportive sport buckets with manual thigh-bolster extension and firm long-haul cushioning — but the rear bench's low cushion height is a repeated criticism, so the car is much better in front than behind.
On standard suspension and smaller wheels the Q5 glides and filters harsh impacts well; the S line sport suspension on 20- and 21-inch wheels turns the ride busy and firm around town, which is what reviewers of loaded cars report.
Isolation is a genuine Q5 strength: acoustic front glass and thorough insulation leave essentially no wind noise at highway speed, with only coarse-pavement road roar from the largest wheels intruding.
Three-zone automatic climate control and heated front seats are standard on the base Premium, which is strong, but ventilated fronts require the Warm Weather package or Prestige, heated rears are Prestige-only, and there is no remote engine pre-conditioning on the 2023 Q5.
5Cost of OwnershipThe Q5's lowest-graded category.0.75F
Entry point for 2023 is the 201-hp 40 TFSI quattro Premium at $45,395 with destination; Audi raised Q5 prices for 2023 while adding standard adaptive cruise control, so early-2023 quotes of ~$44,200 reflect the pre-increase figure.
The 261-hp 45 TFSI quattro in S line Premium Plus form is the mainstream US configuration — the engine scored elsewhere in this scorecard, and the trim where the Bang & Olufsen 3D audio, side assist and Virtual Cockpit Plus content lives; option packages push typical window stickers into the mid-$50Ks.
Two industry estimates bracket the same range, and the 4-year/50,000-mile warranty absorbs most repair exposure until roughly year four at 15k mi/yr — but the Q5 runs above its class on owner-reported repair frequency, so the back half of the window is the expensive part.
Two independent residual trackers land within half a point of each other at roughly 46% retention, and both put the Q5 behind its own segment average — German luxury depreciation is the dominant cost of owning this car.
Audi's 4-year/50,000-mile new-vehicle limited warranty is a year longer than the BMW/Mercedes 4-year (and the old 3-year) German norm, though its 50,000-mile cap bites earlier than the mileage allowances at Genesis or Hyundai-owned brands.
Audi does not extend powertrain coverage beyond the bumper-to-bumper term, so the engine and quattro driveline are unprotected after 50,000 miles — roughly half the 10-year/100,000-mile coverage Genesis buyers get in the same showroom price bracket.
No included scheduled maintenance at all for 2023 — Audi Care is a prepaid option covering the 10k–40k services, and complimentary maintenance only arrived with the 2026 model year — leaving four years of roadside assistance and short Audi connect trials as the actual perks. That is 'basic roadside only' territory, well behind Genesis (3 years scheduled maintenance with valet service) and Lexus/BMW's included first services.
$53,095 volume-trim price minus its estimated resale value after 5 years (46% retained, or about $24,424) leaves about $28,671 in depreciation. Add the projected $4,650 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $33,321 in total.
6Reliability & QualityMid-pack among this car's ten categories.1.72C-
The two consumer-facing reliability sources that cover this exact car both put it below average: Consumer Reports states outright that the 2023 Q5 "is less reliable than other cars from the same model year," and RepairPal rates the Q5 3.0/5.0, 11th of 14 luxury midsize SUVs, with owners making 1.2 unscheduled shop visits a year against a 0.6 segment average. The three-year dependability read on precisely this cohort agrees — the 2026 J.D. Power VDS surveys 2023 model-year owners and puts Audi at 244 PP100 versus a 204 industry average. Held at the top of the below-average band rather than lower because the severity mix is not catastrophic (RepairPal puts the odds of a repair being major at 9%, better than the 11% segment figure) and CR's trouble spots are weighted toward electronics and climate rather than the driveline.
Audi's multi-year J.D. Power standing is bottom-third and has not recovered: 273 PP100 in the 2025 VDS, 244 PP100 in the 2026 VDS against a 204 industry average, and dead last among all brands in the 2025 Initial Quality Study at 269 PP100 versus 192 industry. Kept above the failing band because Consumer Reports reads the brand far more kindly than J.D. Power does — mid-pack rather than bottom — so the two major sources disagree rather than agreeing on "bad," and because the 2026 VDS at least shows a 29-point year-over-year direction of travel.
Two of the five NHTSA campaigns against the 2023 Q5 reach the gas car, and both are severity-serious rather than paperwork: 25V294000 covers improperly tightened cylinder head cover screws that can loosen and leak oil with a stated fire risk, and 24V251000 can deactivate the front passenger airbag. The other three are PHEV/charging campaigns (two of them high-voltage battery fire risk) that do not apply to the volume 45 TFSI but do describe the nameplate's record. Alongside them sits an unrecalled service pattern that is unusually prominent for a three-year-old luxury SUV: 32 owner complaints, ten of them Audi pre sense phantom braking on dry roads, in parking lots and mid-turn. Scored in the low band because a fire-risk engine campaign plus an airbag-deactivation campaign is what that band describes, and lifted to its top edge because both have defined inspect-and-replace remedies and neither required a stop-drive.
2023 is a carry-over powertrain year on the facelifted Typ FY generation, and the base ingredient is sound: the 2.0L EA888 turbo four has been in continuous VW Group production since 2008, and the later revisions used here resolved the oil-consumption and timing-chain failures of the early units. What holds it to the middle band is everything bolted around it — the 45 TFSI drives a seven-speed S tronic dual-clutch rather than the torque-converter automatic Audi fits to the Q3, which adds a mechatronic/clutch-pack failure mode and a 40–50k-mile fluid service the owner cannot skip; the EA888 carries known direct-injection carbon buildup, valve-cover and oil-filter-housing seepage and water-pump attention by 80k miles; and this specific model year drew a cylinder-head-cover fastener recall with a fire consequence plus NHTSA reports of total engine failure at 13,500 miles and a "Transmission Malfunction! Safely stop vehicle" event at highway speed. Not lower because none of that is a systemic pattern across the fleet — the recall is an assembly-torque defect with an inspection remedy, not a design fault.
This is the Q5's clearest strength in the category and the one place it plainly out-points its smaller Q3 sibling: reviewers describe genuine metal, leather and wood rather than the Volkswagen-grade plastics the Q3 is criticised for, and two major outlets rate the cabin among the most refined in the compact luxury class. Kept out of the top band because the praise is not unanimous — a hands-on Prestige test found "hints of cost-cutting," and owners single out hard formed plastic on the door pulls, door panels and glovebox — and because rivals' cabins have moved on faster than this generation's, which by 2023 was a facelift of a 2017 design.
Static assembly reads well — Edmunds calls out tight panel fit throughout the cabin — but this item also asks about initial-quality reports and in-service rattles, and on both the 2023 Q5 is only middling. A Prestige road test reports that "the interior frequently creaks" while driving; Audi finished last of all brands in the 2025 IQS and posted 244 PP100 against a 204 average in the VDS covering exactly this model year; and the complaint log is dominated by things that were assembled or wired rather than designed wrong — MMI screens that will not wake, SOS emergency-call modules requiring repeat dealer visits, a tailgate closing unbidden. Mid-band rather than lower because none of it is misaligned bodywork or the kind of gross assembly failure the low band describes.
Roughly 310 US Audi dealers across 49 states gives adequate national coverage but is visibly thinner than BMW's (~350) or Mercedes-Benz's (~380), leaving real gaps outside metro areas — and this car's recurring faults (pre sense phantom braking, MMI blackouts, SOS module) are dealer-diagnosis jobs that owners report taking repeat visits. Service satisfaction is mid-pack for a premium brand rather than a reason to buy, with J.D. Power's Customer Service Index consistently placing Audi behind Lexus and Porsche. Scored the same as the equivalent Q3 item because the network is a brand property, not a model one.
Parts supply is the good half: the Q5 is Audi's US volume model and shares the MLB Evo platform and EA888 engine with the A4, A5 and SQ5, so mechanical parts are abundant and the European specialist aftermarket (FCP Euro, ECS Tuning) covers it thoroughly. Cost is the bad half, and it is worse than the segment rather than merely luxury-normal: RepairPal puts Q5 upkeep at $928 a year against an $807 luxury-midsize-SUV average with double the segment's rate of unscheduled shop visits. Kept below the mainstream band because European dealer labour rates apply, the electronic modules that generate most of this car's faults (MMI, ODS, pre sense sensors, SOS) are effectively dealer-only, and the 4-year/50,000-mile warranty carries no separate powertrain term and expires before the fifth year. Not lower because CarEdge's ten-year projection actually lands under the luxury-SUV average.
7Technology & InfotainmentOne of the Q5's strongest categories.2.68C+
The facelifted second-generation Q5 uses a single 10.1-inch MMI touch display across the whole 2023 range; unlike most rivals there is no step-up screen, so the volume trim and the Prestige get the same size.
Audi's MIB3-generation MMI is quick and logically organized with haptic click confirmation on the touchscreen, and — unlike much of the 2023 luxury field — the Q5 keeps a separate physical climate panel below the screen rather than burying HVAC in menus.
Wireless Apple CarPlay is standard on every 2023 trim including the base Premium, but Android Auto is the wired implementation — a half-measure that keeps this out of the top band.
MMI navigation plus with Audi connect PRIME brings cloud-assisted natural-language voice, online routing, real-time traffic and Google Earth satellite imagery, and the maps mirror into the Virtual Cockpit — but voice coverage has gaps, notably no climate commands.
The optional Bang & Olufsen 3D Premium Sound System — 19 speakers, 755 watts, height channels — is one of the better systems in the compact-luxury class and arrives as early as Premium Plus, above a competent standard 10-speaker setup.
A full-digital Audi Virtual Cockpit is standard on the base Premium, and Premium Plus and Prestige upgrade to the 12.3-inch Virtual Cockpit Plus with selectable layouts and full-screen mapping — Audi's cluster remains a class benchmark.
The Q5's over-the-air capability is limited to the infotainment domain — monthly navigation map updates and occasional MMI software pushes via Audi connect — with no whole-vehicle updates that add features to the powertrain, chassis or driver-assist systems.
myAudi with Audi connect CARE covers the basics free from purchase — remote lock/unlock, vehicle status, car finder, stolen-vehicle locator, emergency call — but the 2023 Q5 has no app-based remote engine start (Audi added it to the Q5 in later model years) and no digital phone key, and the nav/Wi-Fi services sit behind a PRIME subscription.
USB-C data/charge ports are standard front and rear — a step ahead of rivals still shipping USB-A in 2023 — but wireless charging comes only with the Audi phone box on Premium Plus and up, and there is no household AC outlet anywhere in the car.
Push-button start is standard and the base Premium gets a power liftgate, but full proximity entry (Advanced Key) and the hands-free kick-to-open gate are packaged upgrades, there is no phone-as-key, and no remote start of any kind for 2023.
Every 2023 Q5 gets a rearview camera plus front and rear parking sensors with Park Assist Plus automated parking as standard — unusually generous for a base trim — and the 360-degree top view camera starts one step up at Premium Plus rather than being reserved for the range-topper.
A head-up display is offered but locked to the top Prestige trim — it cannot be added to the Premium or Premium Plus that most buyers take — which is exactly the mid-band 'top trims only' case.
8Use-Case FitMid-pack among this car's ten categories.2.00C
IIHS rates the Q5's LATCH hardware Good — two complete outboard positions under easy covers — and the wide-opening rear doors and sliding bench help, but 25.8 cu ft behind the seats is tight for a stroller plus a week's gear, and three-across is a squeeze.
2023 is the year Audi made adaptive cruise with Traffic Jam Assist, blind-spot with rear cross-traffic, AEB and parking sensors standard on the base Premium, backed by a 5-star NHTSA generation result and an IIHS Top Safety Pick — held back from the top band by a Marginal updated moderate-overlap result, no credit for nighttime pedestrian AEB, and Acceptable headlights on everything but Prestige.
Three-zone climate, rear vents, rear USB power, a quiet cabin and a sliding/reclining rear bench make the Q5 pleasant for four on a long drive, but the low rear cushion limits thigh support and the small cargo hold means a family of four travels light or uses a roof box.
Light controls, a compact footprint, standard stop-and-go adaptive cruise and a quiet cabin make commuting low-effort, but the seven-speed dual-clutch's low-speed lurching and hesitation in stop-and-go traffic is the recurring complaint from both reviewers and owners.
25 MPG combined on required premium fuel works out to roughly $3,050 a year at EPA's 15,000-mile assumption, and Audi-dealer maintenance and 20-inch tires push per-mile costs further above a mainstream compact SUV.
At 184.3 in long on a 111.0-in wheelbase with a roughly 38.7-ft turning circle, the Q5 is genuinely compact for city use, and front/rear sensors with Park Assist Plus are standard while a 360-degree top view is one trim up.
With the factory tow prep the 45 TFSI pulls 4,400 lbs braked — respectable for a compact crossover and enough for a small trailer or two-bike toy hauler — but there is no bed, only 54 cu ft of maximum cargo, and no payload headroom worth planning work around.
The EA888 2.0T and MLB Evo platform are proven high-volume hardware, but this is a leather-lined luxury crossover with a dual-clutch transmission, low-profile tires and Audi-dealer service costs — nobody runs a Q5 in a fleet, and there are no wear-friendly interior or trim options.
Cargo tie-down hooks, a 12V outlet and an accessory hitch and roof-rail crossbars are the extent of it — no onboard AC power, no washable surfaces, no meaningful commercial upfit ecosystem behind the model.
This is the Q5's strongest mission: a very quiet cabin, supportive firm front seats, an 18.5-gallon tank giving roughly 460 miles of EPA combined range, and standard full-speed adaptive cruise with Traffic Jam Assist to take the edge off long interstate stints.
Every US Q5 is quattro all-wheel drive with about 8.2 in of ground clearance, an offroad drive-select mode, standard roof rails and a 4,400-lb tow rating — fully capable on gravel, snow and trailhead access roads — but there is no low range, locker, skid plating or off-road trim.
The 40/20/40 rear bench slides, reclines and folds flat, roof rails and an accessory hitch expand capacity, and a power liftgate is standard — but the underlying hold is small (25.8 cu ft seats-up, 54.0 max) and there is no underfloor bin, so bulky gear goes on the roof.
9Driving ExperienceMid-pack among this car's ten categories.2.46C+
Standard quattro, a stiff MLB Evo structure and optional adaptive damping give the Q5 secure, predictable cornering with little roll for its height, but it is composed rather than engaging — reviewers describe good body control without the responses that make a Porsche Macan or Alfa Stelvio fun.
Accurate on-center and easy to place, but the electric rack is light and short on feedback — the most consistent dynamic criticism of the 2023 Q5 and the main thing separating it from the segment's driver's cars.
Firm, linear pedal and stopping distances in line with the compact-luxury class; the 12-volt mild-hybrid system's coasting and stop/start do not intrude on pedal feel the way a full hybrid's regen blending can.
Once rolling the mild-hybrid 2.0T is smooth and strong from 1,600 rpm, but the seven-speed dual-clutch's low-speed creep, hesitation and outright lurching in stop-and-go traffic is a well-documented complaint, compounded by turbo lag off the line.
The EA888 four is well isolated and near-silent at cruise, with no coarseness through the controls; it simply has no acoustic character to speak of and sounds ordinary when extended — the V6 SQ5 is where the noise gets interesting.
38.7 feet is mid-pack for a compact SUV — easy enough in a parking structure, but wider wheel-and-tire packages and the PHEV push it toward 39.5 ft.
A strength: wide seat and wheel adjustment range with manual thigh-bolster extension, an upright greenhouse with good sightlines in every direction, and retained physical climate controls below the screen so temperature and fan never require a menu.
Quick enough at 5.7 seconds to 60 and always composed, but light steering, a silent four-cylinder and a comfort-first tune make the 45 TFSI pleasant rather than memorable — enthusiasts are pointed at the SQ5 or a Macan instead.
10Value & Market PositionOne of the Q5's strongest categories.2.81B-
The $45,395 Premium is genuinely equipped for a German base trim — quattro AWD, panoramic sunroof, heated front seats, three-zone climate, 10.1-inch MMI touch and, new for 2023, adaptive cruise control standard across the range — but Virtual Cockpit Plus, side assist, navigation and the Bang & Olufsen system all wait behind Premium Plus or option packages, which is where Genesis and Lexus rivals include them outright.
Standard quattro, 261 hp and a cabin reviewers still rate among the segment's best make the mid-$50K volume trim defensible, but the Q5 is not a bargain: option packages inflate the sticker quickly, and the Genesis GV70 delivers more content, more power and far longer coverage at similar money.
Among the broadest lineups in the class for 2023: two body styles (SUV and Sportback), three trims each, three powertrains (201-hp 40 TFSI, 261-hp 45 TFSI, 362-hp 55 TFSI e plug-in hybrid) plus the 349-hp SQ5 in both bodies — spanning roughly $45K to $68K with S line appearance choices throughout.
2023 was the Q5's best sales year ever at 74,143 US units, up 30% on 2022 and comfortably Audi's top-selling model — a segment leader by volume rather than a steady mid-pack seller.
Audi carries genuine aspirational pull with strong interior-design credibility and quattro equity, sitting alongside BMW and Mercedes in the premium tier; the halo is slightly undercut by middling reliability reputation and depreciation that trails the segment average.
2023 sat on the recovery side of the inventory crunch: Q5s largely transacted near MSRP early in the year with modest factory cash and captive-lease support appearing as supply normalized, plus the standing Costco program — real but unremarkable buyer leverage, nothing like the $6,500-off deals the 2026 car now carries.
2023 is a carry-over year deep into the second-generation (Typ FY) cycle that launched for model year 2018 and was facelifted for 2021 — still current-feeling inside, but on a six-year-old MLB Evo platform with a redesign already visible on the horizon, which is replacement risk a buyer should price in.
Solidly well-reviewed and safety-decorated — praised for cabin quality, ride refinement and composure — but reviewers consistently stop short of naming it the class pick, flagging dual-clutch low-speed hesitation and an aging infotainment stack against the BMW X3 and Genesis GV70.
