The verdict
A struggling full-size van, strong on ownership and held back by safety.
The 2019 ProMaster is a pure cargo hauler, not a passenger van, and it's best judged on that basis: it got a real mid-cycle capability bump this year, with payload up to 4,680 lbs, towing raised 30% to 6,800 lbs, and up to 463 cu ft of flat-floor cargo space behind a smooth 280-hp V6. The tradeoff is steep everywhere else — no second-row seat exists at any price, no modern driver-assistance tech was offered until the 2021 refresh, and both reliability data and NHTSA complaint volume lag the rest of the full-size van class. It's a strong, affordable tool for a contractor or delivery fleet and a non-starter for anyone cross-shopping it as family or passenger transportation.
Jump to scoresStrengths
- 2019's capability increase is real, not marketing
- Cargo volume and upfit practicality are class-leading
- A genuinely refined, quiet V6 and smooth automatic
What holds it back
- No modern driver-assistance tech of any kind
- There is no second row — period
- Infotainment is a dated commercial carryover
Top alternatives
Cars shoppers cross-shop with the Ram ProMaster
1.82C-
Ford TransitFull-Size VanBetter at: All-around valueSame base price but with three engines, available AWD, real passenger-wagon configurations, better tech and materially stronger resale — the default choice unless you specifically need the ProMaster's wider box or tighter turning circle.
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2.22C
Mercedes-Benz SprinterFull-Size VanBetter at: Resale valueCosts more to buy and service, but the diesel's range and towing, optional 4x4, far better ride and seats, and ~62% five-year resale make it the smarter long-haul and long-term buy.
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2.04C
Volkswagen ID. BuzzMinivanBetter at: Passenger comfortThe right pick if you actually need to carry people rather than pallets — real seats, modern cabin and electric running costs, at the cost of nearly all the ProMaster's cargo and towing capability.
CompareHow it's evolved
10 scored model years · 2017–2026
Subject scores by year
Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.
| Year | Performance | Efficiency | Safety | Space | Cost | Reliability | Tech | Use-case | Driving | Value |
|---|---|---|---|---|---|---|---|---|---|---|
| 2026 | 43 | 40 | 52 | 45 | 32 | 51 | 56 | 53 | 63 | 59 |
| 2025 | 42 | 42 | 51 | 38 | 33 | 50 | 55 | 53 | 55 | 60 |
| 2024 | 42 | 42 | 51 | 38 | 33 | 52 | 53 | 53 | 55 | 61 |
| 2023 | 38 | 31 | 51 | 38 | 36 | 53 | 56 | 53 | 53 | 62 |
| 2022 | 40 | 28 | 33 | 38 | 51 | 52 | 57 | 51 | 52 | 58 |
| 2021 | 39 | 39 | 15 | 38 | 50 | 54 | 24 | 38 | 29 | 47 |
| 2020 | 33 | 32 | 13 | 38 | 45 | 51 | 23 | 39 | 32 | 57 |
| 2019 | 40 | 28 | 14 | 33 | 58 | 39 | 21 | 40 | 44 | 56 |
| 2018 | 39 | 20 | 11 | 29 | 59 | 62 | 25 | 43 | 46 | 60 |
| 2017 | 37 | 42 | 11 | 34 | 49 | 58 | 21 | 48 | 51 | 56 |
Compare two years
Best fit & conditions
Higher scores mean a better fit for that use case. Learn more about use-case fit →
Subject profile
Academic Probation · NHTSA safety recalls
Dec 17, 2025Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchorPlease refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Defect
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
NHTSA campaign 25V876000 ↗86 vehicles potentially affected (all models in the campaign)Owners notified Feb 5, 2026Filed by Rollx VansFiled as PROMASTEROct 23, 2025Engine and engine cooling: cooling system: radiator assemblyThe electrical circuit for the radiator fan may overheat.
Defect
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk
Electrical circuits that overheat increase the risk of a fire.
Remedy
Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
NHTSA campaign 25V720000 ↗Manufacturer no. 67C, B3C, C9C300,691 vehicles potentially affected (all models in the campaign)Owners notified Dec 11, 2025Filed by Chrysler (FCA US, LLC)Filed as PROMASTERAug 26, 2025Back over prevention: sensing system: cameraCracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Defect
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Risk
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
NHTSA campaign 25V552000 ↗Manufacturer no. 59C219,577 vehicles potentially affected (all models in the campaign)Owners notified Jul 21, 2026Filed by Chrysler (FCA US, LLC)Filed as PROMASTERApr 27, 2023Power train: automatic transmission: internal: park pawlThe park pawl may not fully engage the park gear due to debris inside the transmission.
Defect
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Risk
A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
Remedy
Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
NHTSA campaign 23V301000 ↗Manufacturer no. 44A165,503 vehicles potentially affected (all models in the campaign)Owners notified Jun 22, 2023Filed by Chrysler (FCA US, LLC)Filed as PROMASTEROct 15, 2020Power train: automatic transmission: lever and linkage: column shiftThe transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Defect
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy
Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
NHTSA campaign 20V582000 ↗Manufacturer no. W0020 vehicles potentially affected (all models in the campaign)Filed by Prime-Time Specialty VehiclesFiled as PROMASTERMay 5, 2020Seat belts: front: retractorThe seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Defect
National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Risk
An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy
National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders customer service at 1-800-527-7477.
NHTSA campaign 20V250000 ↗Manufacturer no. 20E-0045 vehicles potentially affected (all models in the campaign)Owners notified May 19, 2020Filed by National Van Builders, Inc.Filed as PROMASTERApr 20, 2020Seat belts: front: retractorThe seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Defect
TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Risk
An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy
TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.
NHTSA campaign 20V222000 ↗205 vehicles potentially affected (all models in the campaign)Owners notified May 13, 2020Filed by TransitWorksFiled as PROMASTERJan 23, 2020Power train: automatic transmission: lever and linkage: column shiftThe transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Defect
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
NHTSA campaign 20V036000 ↗Manufacturer no. W00222,207 vehicles potentially affected (all models in the campaign)Owners notified May 26, 2020Filed by Chrysler (FCA US LLC)Filed as PROMASTERApr 29, 2019SeatsWhen the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Defect
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
NHTSA campaign 19V333000 ↗Manufacturer no. 18E-076544 vehicles potentially affected (all models in the campaign)Owners notified May 27, 2019Filed by New England WheelsFiled as PROMASTER
25 recalls on other model years of the ProMaster (2017–2018, 2020–2026)
Sep 29, 2026Steering: electric power assist systemWater may enter the electric power steering wiring harness, which can disable power steering assist.
Defect
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.
Risk
A loss of power steering assist can increase the risk of a crash.
Remedy
Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November 17, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 92D. Vehicle Identification Numbers (VINs) involved in this recall will became searchable on NHTSA.gov on October 6, 2026.
NHTSA campaign 26V621000 ↗Manufacturer no. 92D265,512 vehicles potentially affected (all models in the campaign)Filed by Chrysler (FCA US, LLC)Filed as PROMASTER, PROMASTER BEVAug 13, 2026Back over prevention: sensing system: cameraThe rearview camera image may fail to display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Defect
Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiator, Jeep Compass, Jeep Cherokee, Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Wagoneer, Jeep Grand Wagoneer L, Ram Promaster, Ram Promaster EV, Ram 1500, Ram 2500, Chrysler Pacifica Plug-In Hybrid, Chrysler Voyager, and 2026-2027 Chrysler Pacifica and Dodge Charger vehicles. The rearview camera image may fail to display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
A rearview camera image that fails to display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Radio software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning September 2, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on August 20, 2026.
NHTSA campaign 26V531000 ↗Manufacturer no. 78D844,027 vehicles potentially affected (all models in the campaign)Owners notified Sep 2, 2026Filed by Chrysler (FCA US, LLC)Filed as PROMASTER, PROMASTER BEVJun 2, 2026Seat belts: critical fastenersThe wheelchair seat belts may have incompatible connectors and fail to properly restrain occupants.
Defect
Braun Corporation (Braun) is recalling certain 2026 Ram ProMaster vehicles equipped with Q'Straint's One-Combo Belt, with part number TX11258-BA. The wheelchair seat belts may have incompatible connectors and fail to properly restrain occupants.
Risk
Improperly restrained occupants have an increased risk of injury during a crash.
Remedy
Dealers will replace the seat belt, free of charge. Owners may contact Braun's customer service at 1-800-488-0359.
NHTSA campaign 26V357000 ↗15 vehicles potentially affected (all models in the campaign)Filed by Braun CorporationFiled as PROMASTERMay 1, 2026Seats: mid/rear assemblyThe rear bench may have only two of four seat legs installed. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Defect
Braun Corporation (Braun) is recalling certain 2026 Ram ProMaster vehicles. The rear bench may have only two of four seat legs installed. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Risk
An incomplete seat may not properly restrain an occupant, increasing risk of injury during a crash.
Remedy
Dealers will install two additional seat legs, free of charge. Owners may contact Braun customer service at 1-800-488-0359.
NHTSA campaign 26V280000 ↗14 vehicles potentially affected (all models in the campaign)Filed by Braun CorporationFiled as PROMASTEROct 6, 2025Electrical system: propulsion system: traction motor: controller: softwareThe electric drive module software may not effectively manage torque, which can result in a loss of drive power.
Defect
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.
Risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.
NHTSA campaign 25V665000 ↗Manufacturer no. 98C790 vehicles potentially affected (all models in the campaign)Owners notified Oct 30, 2025Filed by Chrysler (FCA US, LLC)Filed as PROMASTERMay 21, 2025Back over prevention: sensing system: cameraA software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Defect
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
NHTSA campaign 25V330000 ↗Manufacturer no. 40C235,640 vehicles potentially affected (all models in the campaign)Owners notified Jun 12, 2025Filed by Chrysler (FCA US, LLC)Filed as PROMASTERSep 26, 2024Electrical system: propulsion system: inverter · Electrical system: propulsion system: traction motor: controller: softwareIncorrect software in the motor control processor module (MCPA) may cause a loss of drive power.
Defect
Chrysler (FCA US, LLC) is recalling certain 2024 Ram Promaster Battery Electric (BEV) vehicles. Incorrect software in the motor control processor module (MCPA) may cause a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will update the MCPA software, free of charge. Owner notification letters were mailed October 31, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 99B.
NHTSA campaign 24V715000 ↗Manufacturer no. 99B336 vehicles potentially affected (all models in the campaign)Owners notified Oct 31, 2024Filed by Chrysler (FCA US, LLC)Filed as PROMASTER BEVJun 13, 2024Back over prevention: sensing system: cameraThe radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
NHTSA campaign 24V436000 ↗Manufacturer no. 66B, 79B1,033,433 vehicles potentially affected (all models in the campaign)Owners notified Jul 9, 2024Filed by Chrysler (FCA US, LLC)Filed as PROMASTERJun 6, 2024Equipment: other: labels · Seats: mid/rear assembly · Structure: body: doorThe vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
Defect
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
Risk
A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
Remedy
Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
NHTSA campaign 24V416000 ↗Manufacturer no. 53B266 vehicles potentially affected (all models in the campaign)Owners notified Aug 1, 2024Filed by Chrysler (FCA US, LLC)Filed as PROMASTERApr 25, 2024Electronic stability control (esc)An insecure ground connection may cause the electronic stability control (ESC) to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Defect
Chrysler (FCA US, LLC) is recalling certain 2021 Ram Promaster vehicles. An insecure ground connection may cause the electronic stability control (ESC) to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risk
Driving with an inoperative electronic stability control system can increase the risk of a crash.
Remedy
Dealers will tighten the ground nut assembly, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 43B.
NHTSA campaign 24V290000 ↗Manufacturer no. 43B2 vehicles potentially affected (all models in the campaign)Owners notified Jan 27, 2021Filed by Chrysler (FCA US, LLC)Filed as PROMASTERMar 14, 2024Electrical system: wiring · Exterior lightingThe wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Defect
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.
Remedy
Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.
NHTSA campaign 24V197000 ↗Manufacturer no. 21B12,375 vehicles potentially affected (all models in the campaign)Owners notified Feb 20, 2025Filed by Chrysler (FCA US, LLC) (Stellantis)Filed as PROMASTERFeb 22, 2024Seat belts: front: buckle assemblyThe driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Defect
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.
Remedy
Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.
NHTSA campaign 24V129000 ↗Manufacturer no. 02B27,744 vehicles potentially affected (all models in the campaign)Owners notified Apr 9, 2024Filed by Chrysler (FCA US, LLC)Filed as PROMASTERDec 22, 2022Back over prevention: sensing system: cameraThe analog rearview camera is the incorrect type of camera and cannot be installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Chrysler (FCA US, LLC) is recalling certain 2022 Ram Promaster Chassis Cab and incomplete vehicles equipped with an analog rearview camera. The analog rearview camera is the incorrect type of camera and cannot be installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will supply a digital rearview camera, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZC5
NHTSA campaign 22V947000 ↗Manufacturer no. ZC538 vehicles potentially affected (all models in the campaign)Owners notified Feb 7, 2023Filed by Chrysler (FCA US, LLC)Filed as PROMASTERSep 9, 2021Seat belts · Seat belts: front: retractor · Seat belts: rear/other: retractorThe seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Defect
Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
NHTSA campaign 21V699000 ↗Manufacturer no. Y6110,372 vehicles potentially affected (all models in the campaign)Owners notified Oct 28, 2021Filed by Chrysler (FCA US, LLC)Filed as PROMASTERJun 25, 2020Air bagsThe affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Defect
Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Risk
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
Remedy
FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.
NHTSA campaign 20V374000 ↗Manufacturer no. W52114 vehicles potentially affected (all models in the campaign)Owners notified Jul 16, 2020Filed by Chrysler (FCA US LLC)Filed as PROMASTERNov 15, 2019Engine and engine cooling: cooling system: fan · Equipment: appliance: air conditionerThe engine cooling fan may seize which can cause the cooling fan motor to overheat.
Defect
Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
Risk
An overheated fan motor increases the risk of a fire.
Remedy
Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.
NHTSA campaign 19V818000 ↗Manufacturer no. VB299,128 vehicles potentially affected (all models in the campaign)Owners notified Jul 7, 2020Filed by Chrysler (FCA US LLC)Filed as PROMASTERJun 11, 2019EquipmentThe affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Defect
Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy
Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.
NHTSA campaign 19V428000 ↗325 vehicles potentially affected (all models in the campaign)Owners notified May 9, 2019Filed by Unicell Body Company Inc.Filed as PROMASTERApr 18, 2019SeatsWhen the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Defect
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
NHTSA campaign 19V313000 ↗2,080 vehicles potentially affected (all models in the campaign)Owners notified May 19, 2020Filed by Mobility Transportation ServicesFiled as PROMASTERMar 1, 2019SeatsWhen the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Defect
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy
Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.
NHTSA campaign 19V332000 ↗90 vehicles potentially affected (all models in the campaign)Owners notified Nov 16, 2018Filed by Prime-Time Specialty VehiclesFiled as PROMASTERAug 9, 2018Electrical system: wiring: front underhoodThe powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk
A vehicle stall can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
NHTSA campaign 18V524000 ↗Manufacturer no. U8712,779 vehicles potentially affected (all models in the campaign)Owners notified Oct 2, 2018Filed by Chrysler (FCA US LLC)Filed as PROMASTERDec 21, 2017EquipmentChrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Defect
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
NHTSA campaign 17V824000 ↗Manufacturer no. T8261,791 vehicles potentially affected (all models in the campaign)Owners notified Feb 14, 2018Filed by Chrysler (FCA US LLC)Filed as PROMASTERDec 8, 2017EquipmentThese vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Defect
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
NHTSA campaign 17V786000 ↗550 vehicles potentially affected (all models in the campaign)Owners notified Dec 11, 2017Filed by Midwest Automotive Designs, LLCFiled as PROMASTERNov 14, 2017Air bags: side/windowAn incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture.
Defect
Chrysler (FCA US LLC) is recalling certain 2018 Ram ProMaster vehicles. An incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture.
Risk
A fractured sensor could affect the deployment of the standard supplemental side airbags during certain side impact crashes, increasing the risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace both front door impact pressure sensors, securing them with the correct rivets, free of charge. The recall began January 11 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T64.
NHTSA campaign 17V712000 ↗Manufacturer no. T643,514 vehicles potentially affected (all models in the campaign)Owners notified Jan 11, 2018Filed by Chrysler (FCA US LLC)Filed as PROMASTERApr 25, 2017Equipment: other: labelsThe sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Defect
Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk
The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
Remedy
Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.
NHTSA campaign 17V273000 ↗Manufacturer no. T24113,896 vehicles potentially affected (all models in the campaign)Owners notified Jun 14, 2017Filed by Chrysler (FCA US LLC)Filed as PROMASTERDec 16, 2016Air bags: frontalThe seat mounted side air bag inflator initiator may fail to ignite during a crash.
Defect
Chrysler (FCA US LLC) is recalling certain model year 2017 RAM ProMaster vehicles manufactured October 1, 2016, to December 7, 2016. The seat mounted side air bag inflator initiator may fail to ignite during a crash.
Risk
If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the seat mounted side air bags, free of charge. The recall began February 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S96.
NHTSA campaign 16V910000 ↗Manufacturer no. S9625 vehicles potentially affected (all models in the campaign)Owners notified Feb 7, 2017Filed by Chrysler (FCA US LLC)Filed as PROMASTER
Source: NHTSA Office of Defects Investigation recall database, model years 2017–2026. Recalls are listed by model year as the manufacturer filed them; whether a specific car is affected depends on its VIN — check a VIN at nhtsa.gov ↗. NHTSA model names matched to this page: PROMASTER, PROMASTER BEV.
Detailed scoring by subject
1Performance & PowertrainGrades near the bottom of the scale.0.67F
2019 ProMaster is sold with a single standard powertrain, the 3.6L Pentastar V6, across all 1500/2500/3500 configurations.
Peak torque figure for the 3.6L Pentastar V6, the only engine offered for MY2019 after the EcoDiesel I4 option was dropped from the US lineup.
Instrumented-estimate aggregator figure for the 280-hp V6 ProMaster; consistent with contemporary reviewer characterizations of adequate-but-unhurried unladen acceleration that falls off further when loaded.
Reviewers describe the Pentastar V6 as smooth and quiet with strong pull unladen, but acceleration and responsiveness noticeably diminish once the van is loaded with cargo or passengers, keeping it out of the top band.
The 6-speed automatic shifts smoothly and 'works through the gears in an unfussed manner' per period reviews, without notable hunting or harshness in normal driving, though it is an unremarkable commercial-van gearbox rather than a standout.
2019 was a mid-cycle capability update for the ProMaster: Ram raised max towing roughly 30% with an optional Trailer-tow Group (Class IV receiver hitch).
The ProMaster uses an exclusive front-wheel-drive unibody layout across its entire US lineup; no AWD or 4WD has ever been offered on any trim or model year.
Low, nose-heavy stance with roughly 6.9 in of ground clearance, no off-road trim, skid plates, or terrain modes — strictly a pavement-oriented commercial van.
For 2019 the ProMaster is available with exactly one powertrain, the 3.6L V6 gas engine; the 3.0L EcoDiesel I4 offered in earlier model years had already been dropped from the US lineup, and the battery-electric ProMaster did not arrive until several years later.
2Efficiency & RangeOne of the ProMaster's weakest categories.0.00F
The ProMaster 2500 (volume cargo-van configuration) has a GVWR above the 8,500-lb threshold where EPA/CAFE fuel-economy testing and window-sticker labeling applies, so no official EPA MPG figure exists. Value uses aggregated real-world owner data for the 2019 ProMaster 2500.
No official EPA city figure exists for this GVWR class; estimated from the owner-reported combined average using a typical city/highway split for this type of vehicle.
No official EPA highway figure exists for this GVWR class; estimated from the owner-reported combined average using a typical city/highway split for this type of vehicle.
No EPA range figure is published for this GVWR class. Computed from the 24-gallon fuel tank capacity and the real-world combined MPG average.
No EPA fuel-cost estimate exists for this GVWR class; figure is Edmunds' True Cost to Own fuel estimate for the 2019 ProMaster Cargo Van at the standard 15,000 mi/yr assumption.
Runs on regular unleaded gasoline with no premium requirement or special fueling complexity.
3SafetyThe ProMaster's lowest-graded category.0.00F
The 2019 Ram ProMaster (cargo/window van) was not selected for NHTSA's New Car Assessment Program and carries no overall, frontal, side, or rollover star rating for this generation.
IIHS has never crash-tested the ProMaster (first-gen Ducato-based platform, unchanged since 2014); no award, no individual crashworthiness results of any kind exist to evaluate, which is the stated bottom-band condition ("untested").
No AEB, lane keeping, adaptive cruise, blind-spot monitoring, or rear cross-traffic alert is standard or even optional on the 2019 ProMaster at any trim; Ram did not add its advanced safety package to this van until the 2021 model year.
Automatic emergency braking is not offered on the 2019 ProMaster at any trim or option package, so there is no front-crash-prevention performance to rate.
Blind-spot monitoring and rear cross-traffic alert are entirely unavailable on the 2019 ProMaster; Edmunds' 2019 review explicitly flags BSM as "conspicuously absent," with large factory mirrors and optional tow mirrors as the only mitigation.
No lane departure warning or lane keep assist is offered on the 2019 ProMaster; no driver-assist system of this kind exists on the platform until later model years.
The 2019 ProMaster offers only conventional (non-adaptive) cruise control; there is no radar-based speed-following or highway-assist feature available at any price point.
No hands-free or supervised highway-driving system exists on the 2019 ProMaster or this platform generation at all.
The 2019 ProMaster uses halogen headlights across the entire range with no LED or adaptive high-beam option; IIHS has not rated this van's headlights directly, but Ram's contemporaneous halogen units on related products (e.g. the 2019 Ram 1500) scored Marginal, and no auto high-beam is offered.
Forward visibility is excellent thanks to the cab-forward van layout and low beltline, but reviewers consistently flag poor rearward and side visibility — the two-piece door mirrors have a blind gap, rear roll-up door/no-window cargo configurations rely on a rearview camera with distance-distorting optics, and large sliding-door C-pillars create real blind zones.
The ProMaster Window Van ships with front seats only — Ram offers no factory rear seats or LATCH lower anchors at all for this generation, so fitting a child seat requires aftermarket rear seating and a seatbelt-only installation with no factory anchor points.
4Space & ComfortGrades near the bottom of the scale.0.18F
The 2019 ProMaster cargo van ships with a 2-passenger cab as standard; FCA's own spec sheet lists '3' only because of the optional passenger bench. There is no second-row seat of any kind in the stock Cargo/Window Van lineup — the body is a single cab bench ahead of a full cargo box.
The ProMaster's cab-forward, upright seating position is widely cited by reviewers as giving a commanding, spacious feel up front, consistent with headroom at the top of the segment band. Aggregator-sourced interior dimensions for this van are inconsistent across sites (one data set lists an implausible 65.4 in that appears to actually describe low-roof cargo-area height, not cab headroom), so this figure is taken from the more physically plausible cab-dimension listing.
The upright, SUV-like seating position that gives the ProMaster excellent headroom trades off against legroom versus a reclined sedan-style seat; reviewers note the driving position as roomy overall but not deep in the legs. Source data for this figure is a single aggregator, not a manufacturer-published cab dimension.
This item applies per the registry's default seat count, but the 2019 ProMaster Cargo Van's actual stock configuration has no second-row seat at all — the area directly behind the front seats is open cargo space (or a steel cargo partition on upfitted units), not a passenger row. A nominal low value is entered per scoring instructions rather than omitting the item; it is not a measured seat dimension.
Same situation as rear headroom: the 2019 ProMaster Cargo Van has no factory second-row seat to measure legroom for. A nominal low value is entered per scoring instructions rather than omitting the item.
There is no third row, nor even a second row — the 2019 ProMaster Cargo Van is a 2-3 occupant work van with a full cargo box behind the cab. Token seating doesn't exist here any more than a third row does.
353 cu ft is the published cargo volume for the 136-in wheelbase High Roof configuration, the volume-selling body style for US commercial buyers wanting stand-up walk-in cargo space. The lineup ranges from the 118-in SWB low roof (259 cu ft) up to the 159-in extended high roof (463 cu ft).
With no second-row seat to fold, the 136-in High Roof configuration's full 353 cu ft is available at all times; there is no larger 'seats folded' figure to report. The segment's larger numbers belong to the 159-in extended-body configuration (463 cu ft), a different wheelbase, not a folded-seat state of this one.
The ProMaster cab offers basic door pockets, an overhead shelf/console option, and a dash-top tray, but nothing resembling the console or clever-storage innovations found in modern passenger vehicles — it's a utilitarian commercial cab, not a design showcase.
Cloth or vinyl work-van seats are adequate for daily duty with basic cushioning and limited adjustability; reviewers describe them as acceptable for commercial use rather than praised for all-day comfort.
Ride is noticeably firm when the cargo box is empty, improving with a partial or full load; composed but not plush, typical of a commercial van tuned for load-carrying rather than unladen comfort.
The 3.6L V6 itself is refined and quiet under load, but the unlined metal cargo box behind the cab amplifies road and wind noise versus a passenger vehicle; owners report some wind noise with modest tire noise.
Manual air conditioning and heat are standard; heated front seats are listed as an available option, but there is no rear climate zone (no rear cabin to condition), no remote preconditioning, and no ventilated seats — sparse by passenger-vehicle standards even though reasonable for a commercial van.
5Cost of OwnershipThe ProMaster's best-graded category.1.88C-
Entry trim MSRP including destination for the 2019 model year.
The 2500 136" wheelbase cargo van is the most commonly specified configuration for commercial fleet and delivery buyers, balancing cargo volume against cost.
Mid-pack for the full-size van class; commercial-duty components and simple V6/6-speed drivetrain keep repair costs from running high.
Commercial cargo vans hold value reasonably well due to steady fleet/trade demand, though the ProMaster trails the Transit and Sprinter in resale strength.
Standard Ram basic limited warranty, unchanged for the 2019 model year — the mainstream-industry floor for this segment.
Standard 5-year/60,000-mile powertrain coverage for gas ProMaster models in 2019, before Ram's later 10-year/100,000-mile extension (introduced on later model years).
Ram includes 5-year/60,000-mile Sign-and-Go roadside assistance (towing, jump-start, lockout, fuel delivery up to $100/occurrence) bundled with the warranty, but there is no factory-standard multi-year complimentary scheduled maintenance program for the ProMaster — any included service is dealer-specific rather than standard equipment.
$36,240 volume-trim price minus its estimated resale value after 5 years (57% retained, or about $20,657) leaves about $15,583 in depreciation. Add the projected $6,640 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $22,223 in total.
6Reliability & QualityGrades near the bottom of the scale.0.57F
Owner-reported reliability for the 2019 ProMaster generation is below average, with repeated powertrain and electrical complaints dragging down predicted dependability versus van-segment rivals.
Ram's brand-wide dependability standing in this era was among the worst of any mainstream brand studied, not a ProMaster-specific blip.
The 2019 ProMaster generation (2019–2021 model years) is attached to several safety-significant recalls, including a park-pawl rollaway risk and a transmission shifter-cable separation issue, both of which are powertrain-control defects rather than minor trim fixes.
The scored gas powertrain pairs the 3.6L Pentastar V6 with a 6-speed automatic; the Pentastar family has a well-documented rocker-arm/lifter wear pattern ('Pentastar tick') from inadequate early-oil-flow to the valvetrain, and the same generation's transmission carries the shifter-cable recall above plus a costly (~$6,000) rebuild if the sealed unit fails — a mixed-to-below-average durability picture rather than a proven, trouble-free pairing.
Cabin materials are durable, hard-wearing commercial-grade plastics with no pretense of softer touchpoints — appropriate for a cargo van's price and use case but unremarkable by any comfort standard, landing it squarely mid-pack rather than class-leading.
Assembly complaints skew toward functional failures (electrical glitches, rearview camera faults, door-lock issues) more than cosmetic panel-gap problems, but the volume of owner-reported defects for this generation keeps fit-and-finish below the segment's stronger performers.
Ram/Stellantis maintains a large, nationwide dealer footprint that services the ProMaster, giving it broader physical coverage than niche or import-only van brands, though service-satisfaction scores for the brand lag the segment's best (Ford, Mercedes).
Routine parts (fluids, brakes, standard Pentastar/driveline components) are widely available and reasonably priced through the Mopar network and aftermarket, keeping typical annual upkeep competitive with the segment, but a transmission failure carries an outsized ~$6,000 rebuild cost that pulls the average down.
7Technology & InfotainmentOne of the ProMaster's weakest categories.0.00F
The 2019 ProMaster carries FCA's commercial-grade Uconnect 3 system, a 5-inch non-navigation touchscreen on the volume trim, with a 7-inch Uconnect 3 w/ Nav screen as the sole upgrade — well below the segment's larger modern displays.
Uconnect 3 is functional and simple to operate but visually dated by 2019 and clearly a commercial-grade carryover rather than the more polished Uconnect 4 found on that year's Ram 1500 — basic menu structure, no modern UI flourishes.
The 2019 ProMaster's factory Uconnect 3/NAV radio never supported Apple CarPlay or Android Auto in any form, wired or wireless — owners rely entirely on aftermarket head-unit replacements for phone projection.
Basic voice command for phone/audio functions is present on Uconnect 3, and a navigation upgrade is available on the 7-inch screen, but neither is a natural-language assistant or a particularly capable native map — most owners would bypass it for a phone mount instead.
A basic 4-speaker system with AM/FM and available SiriusXM is standard; there is no premium branded audio option offered on the commercial ProMaster lineup, unlike passenger vehicles in the segment.
The 2019 ProMaster uses traditional analog gauges with a small monochrome driver information display for trip/odometer functions — no configurable full-digital cluster is offered on any trim.
FCA's Uconnect 3 generation on the 2019 ProMaster has no meaningful over-the-air update path for infotainment software or maps; updates of this era were handled via dealer visit or USB, not OTA.
FCA's Uconnect phone app existed in this era for some passenger vehicles with remote start/lock, but the base commercial ProMaster work-van trim is not documented as including the connected-services hardware needed for app-based remote functions in 2019; fleet telematics (Ram Telematics by Verizon Connect) is a separate, business-facing product, not a consumer remote-access app.
Standard power provisions are limited to a 12V outlet and USB connectivity for the radio; no USB-C, no wireless charging pad, and no household AC outlets are offered on the 2019 ProMaster.
Keyless entry is listed as standard equipment, giving reasonable day-to-day convenience, but there's no phone-as-key, no proximity push-button start, and no power-liftgate automation relevant to a cargo van's swing/roll-up doors.
Rear parking sensors (ParkSense Rear) are part of the standard/available safety package and a rear backup camera is available, which matters given the cargo box's poor rear visibility, but there is no 360-degree camera system on this lineup.
No head-up display is offered on any 2019 ProMaster trim; this is a commercial van with no premium-feature halo trim where such tech would typically appear.
8Use-Case FitGrades near the bottom of the scale.0.65F
There is no second-row seat to mount a car seat in, no LATCH anchors, and no rear doors suited to loading a child — this is a single-row commercial work van, not remotely a family vehicle.
The 2019 ProMaster offers no blind-spot monitoring, forward collision warning, or lane-keeping assist (these arrived on later model years); it has only basic airbags, ABS, and stability control, with no family-relevant safety package to speak of since it isn't built to carry a family in the first place.
With no rear seating, rear climate, or rear amenities of any kind, the ProMaster Cargo Van cannot carry a family on a road trip at all beyond the two front occupants.
The short hood and cab-forward layout make the ProMaster easy to place in traffic with light steering effort, though reviewers note it needs frequent small corrections to track straight at speed, which adds fatigue on longer commutes.
The 2500/3500 ProMaster's GVWR exempts it from EPA fuel-economy labeling, but real-world owner reports for the 3.6L V6 commonly cluster around the high-teens mpg, middling for a large commercial van and well below any passenger vehicle, with moderate fuel/maintenance costs typical of the segment.
The cab-forward design gives excellent forward visibility and the rear ParkSense sensors help at the back, but the van's long body (213 in overall on the 136-in wheelbase) and wide 40.7 ft turning diameter make it noticeably less nimble than a passenger vehicle in tight urban parking.
The 2019 model year brought real capability increases: payload up to 4,230 lbs (2500) / 4,680 lbs (3500, best-in-class at the time) and towing raised 30% to 6,800 lbs with a new Trailer-tow Group, on top of up to 463 cu ft of cargo volume — genuinely strong headroom for commercial work.
Despite strong payload/towing numbers, the ProMaster's reliability reputation in fleet use is weak — owners and fleet-reliability data report more frequent and more severe repairs than the commercial-van average, with known transmission issues, though the platform can still reach 200,000+ miles with disciplined maintenance.
A low, flat load floor, wide cargo doors, and FCA's Vehicle System Interface Module (54 total connections) for quick upfitter integration give the 2019 ProMaster a genuinely strong, affordable upfit ecosystem, even if it trails the Sprinter in outright polish.
No adaptive cruise control or lane-keeping assist is offered in 2019, the ride is firm when unladen, and steering requires constant small corrections at highway speed — all adding driver fatigue on long hauls, with only a 24-gallon tank limiting range between fuel stops.
FWD-only with no AWD/4x4 option and modest 6.9-in ground clearance, the stock ProMaster has little genuine off-pavement capability; its popularity as a camper-van conversion platform is an aftermarket phenomenon built on its cargo space, not a stock adventure feature.
As a pure cargo van, the ProMaster is essentially unbeatable at swallowing bulky gear: up to 463 cu ft of uninterrupted cargo volume, a low 56-in-wide-between-wheelhousings load floor, and wide barn/sliding doors with tie-down points throughout.
9Driving ExperienceOne of the ProMaster's strongest categories.0.95F
The front-wheel-drive layout and low floor give decent traction and stability versus rear-drive rivals, but an empty high-roof body is sensitive to crosswinds and the van is secure rather than agile — unremarkable dynamics typical of the segment.
Steering is light and easy at low speed but widely described as numb and vague, needing frequent small corrections to hold a straight line at highway speed — accurate enough for a work van but with little genuine feedback.
Brembo calipers front and rear give adequate raw stopping power for a van this size, but owners commonly report squeaky brakes and a notoriously awkward parking-brake design/location — real quality-feel complaints that dent confidence even if outright stopping performance is sound.
The 3.6L Pentastar V6 paired with the 6-speed automatic is genuinely well-calibrated for this class — reviewers single out smooth shifts and refined delivery as a strength, one of the ProMaster's better-regarded traits.
The V6 itself runs quiet and smooth under load per reviewers, though the unlined cargo box behind the cab lets in more ambient wind noise than a passenger vehicle would — net result is a powertrain that's pleasant on its own but not isolated from all cabin noise.
40.7 ft is the published curb-to-curb turning diameter for the 136-in wheelbase, the volume configuration; the lineup ranges from a tighter 36.3 ft on the shortest 118-in SWB to 46.8 ft on the longest 159-in wheelbase variants.
The upright cab-forward seat and large glass area give excellent sightlines and an easy step-in, but Car and Driver specifically flagged the driving position as 'a bit fussy,' suggesting pedal/wheel placement compromises from the transverse-engine FWD packaging that keep this from being a clear strength.
This is a pure commercial work van with light, numb steering and a firm unladen ride — reviewers position it as a practical tool for handymen and cargo haulers, not a vehicle anyone recommends for driving enjoyment.
10Value & Market PositionOne of the ProMaster's strongest categories.1.77C-
Base ProMaster 1500 includes a rearview camera, 5-inch touchscreen with USB/media interface, and A/C as standard — better equipped than some class rivals' work-grade base trims — but seating, wheels and interior trim are utilitarian cloth/steel across the board.
The 2019 refresh added up to 240 lb more payload (4,680 lb max) and a 30% towing increase (up to 6,800 lb) at unchanged starting prices, improving capability-per-dollar for commercial buyers, though the Transit and transit-van competitors still out-equip it at comparable prices with more driver-assistance tech.
Three GVWR classes (1500/2500/3500), two roof heights, three wheelbases (118"/136"/159"), cargo/window/cutaway/chassis-cab body styles, plus the separate ProMaster City — one of the widest configuration spreads in the commercial van class.
ProMaster is consistently the slowest-selling of the full-size van trio, well behind the segment-leading Ford Transit and also trailing the Mercedes-Benz Sprinter in most years.
Ram's pickup-truck halo (reinforced visually on the ProMaster by the 2019 refresh's Ram-grille styling) lends some brand credibility, but the ProMaster itself — a rebadged Fiat Ducato — carries none of the dedicated engineering reputation of the Sprinter or Transit nameplates.
As the slower-selling entry in its segment, commercial/fleet incentives and dealer negotiability on the ProMaster are typically more available than on the higher-demand Transit.
2019 falls mid-cycle in the generation that began in 2014, but received a meaningful capability refresh that model year (payload, towing, new wheelbase/roof combinations, restyled front end) rather than being a plain carry-over.
Reviewers value the ProMaster's low, flat cargo floor and tight turning radius but consistently mark it down for its bus-like driving position, mediocre towing (prior to the 2019 increase) and unrefined road manners versus the Transit and Sprinter; no major comparison-test wins or industry awards identified for this generation.
