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vs 2019:Overall +1Safety +2Reliability 0Efficiency & Range +3Cost of Ownership -1Driving Experience +1
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Subcompact SUV

2020 Subaru Crosstrek

MainstreamGasHybrid
Manufacturer site ↗
2023 model shown
1.63DGPA / 4.0
Overall GPA
Reliability
3.00B
Safety
2.56C+
EfficiencyGas
3.13B
30 MPG combined · 498 mi range · $2,050/yr energy
Comfort
0.63F
Value
2.72B-
Ownership Cost
2.73B-
Technology
0.28F
Driving Experience
1.72C-

The verdict

A struggling subcompact suv, strong on efficiency and held back by performance.

The 2020 Crosstrek is the used subcompact SUV to buy if you want all-wheel drive, 8.7 inches of ground clearance and 30 MPG combined without paying extra for any of it — and it holds its money better than anything else in the class (50.4% of sticker after five years, versus 41.9% for an HR-V). The trade is straightforward and permanent: 152 horsepower and a 10.3-second 0–60 make merging a planning exercise, the cabin is loud under throttle, and 20.8 cu ft behind the rear seats is small even for a subcompact. Tech is the other soft spot — a 6.5-inch screen and wired-only CarPlay on the volume Premium trim, no wireless charging, no parking sensors. Buy it for the traction, the running costs and the clean recall record; skip it if you spend real time at highway speeds or haul much.

Jump to scores

Strengths

  • Cheap to buy and cheap to keep
  • A genuine 5-star crash record with strong standard braking tech
  • 30 MPG combined while still driving all four wheels

What holds it back

  • 152 horsepower is not enough, and you'll feel it every merge
  • Dated infotainment, even by 2020 standards
  • Bottom-of-the-class warranty with nothing thrown in

Top alternatives

Cars shoppers cross-shop with the Subaru Crosstrek

Production history

2013present · 14 years · 3 generations
SCORED WINDOW · last 10 yearsGen 1201320172013Gen 2201820232018Gen 32024now2024In production2026 — graded2025 — graded2024 — graded2023 — graded2022 — graded2021 — graded2020 — graded2019 — graded2018 — graded2017 — gradedProduction began 2013

How it's evolved

10 scored model years · 20172026

025507510020172018201920202021202220232024202520262017 · Overall: 472018 · Overall: 50 (+3 vs 2017)2019 · Overall: 53 (+3 vs 2018)2020 · Overall: 54 (+1 vs 2019)2021 · Overall: 52 (−2 vs 2020)2022 · Overall: 56 (+4 vs 2021)2023 · Overall: 562024 · Overall: 60 (+4 vs 2023)2025 · Overall: 62 (+2 vs 2024)2026 · Overall: 60 (−2 vs 2025)

Subject scores by year

Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.

YearPerformanceEfficiencySafetySpaceCostReliabilityTechUse-caseDrivingValue
2026
2025
2024
2023
2022
2021
2020
2019
2018
2017

Compare two years

vs
Performance26
36+9
Efficiency70
76+6
Safety59
77+18
Space37
43+6
Cost79
63-16
Reliability62
70+9
Tech20
53+33
Use-case47
67+20
Driving54
64+10
Value57
73+15

Best fit & conditions

AdventureC60/100
Winter / inclementC60/100
CommuterC59/100
FamilyC-56/100
Work / TowF30/100

Higher scores mean a better fit for that use case. Learn more about use-case fit →

Trims & configurations

5 trims

Scores above reflect the volume trim. Per-trim specs and scores are rolling out — the full lineup:

Base · basePremiumSportLimitedWilderness

Detailed scoring by subject

1Performance & PowertrainThe Crosstrek's lowest-graded category.0.00F
Horsepower
152 hp (2.0L, all gas trims — Base, Premium, Limited)
1/100
#31 of 31 in classCompare all →

2020 is a carry-over year within the second generation (GT, 2018–2023): the sole gas engine across the range is the naturally aspirated 2.0L FB20 boxer-four at 152 hp — the 2.5L option and Sport trim are still a model year away (2021). Sits at the floor of the SUV horsepower band.

Torque
145 lb-ft (2.0L, all gas trims)
4/100
#31 of 31 in classCompare all →

Peak torque of the FB20 fitted across every 2020 gas trim, unchanged from surrounding model years. Near the floor of the SUV torque band, and the whole reason the CVT has to work the engine hard for merging and grades.

0–60 mph time
≈10.3 s (2.0L CVT, instrumented); ≈9.7 s average across surrounding CVT model years
0/100
#30 of 31 in classCompare all →

Edmunds' instrumented test of the CVT-equipped 2020 Crosstrek recorded 10.3 seconds to 60 mph, beyond the slow end of the SUV band — consistent with the 152-hp engine and standard AWD's curb weight. Aggregated tests of the same generation's 2.0L CVT across nearby model years average closer to 9.7 s.

Powertrain refinement46
#28 of 31 in classCompare all →

The naturally aspirated boxer delivers its power cleanly at light throttle — no turbo lag, no hybrid handover — but the 152-hp 2.0L has to be worked hard for merging, passing and grades, where it turns audibly strained. 2020 predates the 2021 suspension/chassis refresh, so nothing about the powertrain calibration itself changed from the prior year.

Transmission behavior55
#24 of 31 in classCompare all →

The Lineartronic CVT is smooth and unobtrusive in normal driving and steps through simulated ratios under harder throttle rather than flaring to redline and holding, addressing the worst complaint of earlier CVTs — but paired with the low-output 2.0L it still spends more time at high revs than a stepped automatic would, and engine drone under load is the recurring criticism. A genuine 6-speed manual remains standard-fit on Base and Premium.

Max towing capacity
1,500 lbs (Base/Premium/Limited, properly equipped); 1,000 lbs for the Hybrid
7/100
#27 of 31 in classCompare all →

Every 2020 gas Crosstrek is rated at 1,500 lbs maximum with the available hitch — near the floor of the SUV towing band. No Wilderness variant exists yet (introduced 2024), so nothing in the 2020 range approaches a higher rating.

AWD/4WD availability78
#11 of 31 in classCompare all →

Symmetrical full-time AWD is standard on every 2020 US trim, not an option or a top-trim upsell. CVT-equipped Base, Premium and Limited all add single-function X-MODE with Hill Descent Control; manual-transmission cars get none at all, and the dual-mode X-MODE (separate Snow/Dirt and Deep Snow/Mud settings) doesn't arrive until the 2021 Sport trim. No low range or true torque-vectoring rear differential.

Off-road capability58
#5 of 31 in classCompare all →

8.7 inches of ground clearance standard on every 2020 trim beats most subcompact crossovers outright, and single-function X-MODE with Hill Descent Control on CVT trims makes it genuinely useful on forest roads and light snow. But 2020 predates the Wilderness by four model years — no dedicated off-road variant, no lockers, no low range, no all-terrain tire option. Light-duty trail hardware only.

Powertrain lineup breadth55
#11 of 31 in classCompare all →

The 2020 range covers two distinct powertrains: the 152-hp 2.0L (choice of 6-speed manual or CVT) and the Crosstrek Hybrid, a plug-in hybrid with roughly 17 miles of electric-only range. Squarely in the middle band — a real electrified option available, but only one gas engine and no turbo or larger-displacement choice (those arrive in 2021).

2Efficiency & RangeThe Crosstrek's best-graded category.3.13B
Combined fuel economy
30 MPG combined (2.0L, CVT, Base/Premium/Limited); 25 MPG with the 6-speed manual
82/100
#1 of 31 in classCompare all →

EPA rates the volume 2.0L CVT configuration at 30 MPG combined — a strong figure for a subcompact SUV carrying full-time symmetrical AWD as standard, matching the 2021/2022 model years on either side despite 2020 lacking their auto stop-start system.

City fuel economy
27 MPG city (2.0L CVT); 22 MPG with the manual
81/100
#1 of 31 in classCompare all →

EPA city rating of 27 MPG for the 2.0L CVT volume trim — one point behind the 2021+ CVT figure because the 2020 car doesn't yet carry the auto engine stop-start system Subaru added the following model year. Still comfortably mid-band for an AWD-standard SUV.

Highway fuel economy
33 MPG highway (2.0L CVT); 29 MPG with the manual
81/100
#1 of 31 in classCompare all →

The 2.0L CVT volume trim posts 33 MPG highway, unchanged from the surrounding model years and among the stronger highway figures in the subcompact SUV class.

Driving range
≈498 mi combined (16.6-gal tank × 30 MPG); ≈548 mi highway
68/100
#2 of 31 in classCompare all →

The 16.6-gallon fuel tank shared across the 2020 Crosstrek gas range, at the EPA combined 30 MPG, covers roughly 498 miles per fill — solidly above the middle of the SUV range band, limited by the subcompact-sized tank rather than by efficiency.

Estimated annual fuel cost
$2,050/yr (EPA, 15k mi/yr on regular unleaded); higher with the manual
65/100
#4 of 31 in classCompare all →

EPA's published annual fuel cost for the 2020 Crosstrek AWD 2.0L CVT is $2,050 at standard assumptions — a low absolute running cost driven by 30 MPG combined on the cheapest fuel grade.

Fuel requirements90
#6 of 31 in classCompare all →

The 2020 Crosstrek's 2.0L FB20 runs on 87-octane regular unleaded, with no premium recommendation, no turbocharger to feed and no special fuel handling — no ongoing grade penalty relative to any rival in the class.

3SafetyMid-pack among this car's ten categories.2.56C+
NHTSA overall rating
5 stars overall (4 frontal, 5 side, 4 rollover)
100/100
#1 of 31 in classCompare all →

NHTSA's full 5-star crash test program covered the 2020 Crosstrek, with 4-star frontal and 4-star rollover results combining with a 5-star side result for a 5-star overall rating.

IIHS awards & crashworthiness78
#13 of 31 in classCompare all →

The 2020 Crosstrek earned IIHS Top Safety Pick with Good ratings across every crashworthiness test — small overlap front (both sides), moderate overlap front, side, roof strength, and head restraints/seats — falling short of the Plus tier only because the award requires the optional front crash prevention plus the Limited trim's Good-rated LED headlights rather than the halogen units on the volume trims.

Standard ADAS suite breadth58
#17 of 31 in classCompare all →

EyeSight (AEB, adaptive cruise, lane-keep assist, lane departure/sway warning) is standard on every CVT-equipped Crosstrek but entirely unavailable on the 6-speed manual offered on Base and Premium, and blind-spot/rear-cross-traffic coverage is absent on Base, only a paid option on Premium, and standard solely on the range-topping Limited.

Automatic emergency braking performance85
#6 of 31 in classCompare all →

IIHS rated the EyeSight-equipped Crosstrek's front crash prevention Superior for both vehicle-to-vehicle scenarios (avoiding collisions at 12 and 25 mph) and daytime pedestrian scenarios; no separate nighttime pedestrian figure was published for this generation.

Blind-spot & cross-traffic coverage45
#27 of 31 in classCompare all →

Blind-spot detection with rear cross-traffic alert is standard only on the Limited trim, a paid option on Premium, and not offered at all on Base — the volume of the lineup ships with no coverage unless the buyer pays extra or steps up to Limited.

Lane keeping & centering40
#22 of 31 in classCompare all →

The 2020 EyeSight suite offers only lane-keep assist and lane departure/sway warning — true lane-centering assistance was not added to the Crosstrek until the 2021 model year, so drivers get corrective nudges rather than continuous centering on the highway.

Adaptive cruise & highway assist52
#22 of 31 in classCompare all →

EyeSight's adaptive cruise covers full-speed-range stop-and-go on CVT models, but with no lane-centering to pair with it there is no combined 'highway assist' experience — just a capable but stand-alone ACC, which period reviews describe as adequate rather than refined.

Hands-free driving availability10
#4 of 31 in classCompare all →

The 2020 Crosstrek offers no hands-free highway driving system of any kind — EyeSight is a hands-on driver-assist suite only.

Headlight performance35
#18 of 31 in classCompare all →

IIHS rated the LED headlights on the low-volume Limited trim Good, but the halogen reflector units on Base and Premium — the volume of the lineup — scored the bottom rating of Poor, a real everyday-visibility shortfall for most buyers.

Outward visibility82
#2 of 31 in classCompare all →

Reviewers consistently single out the Crosstrek for best-in-class outward visibility among small SUVs — thin pillars, low-mounted mirrors and generous glass area give excellent front/side sightlines, with only rear visibility being merely average and compensated by the standard rearview camera.

Child-seat (LATCH) usability86
#3 of 31 in classCompare all →

IIHS gave the Crosstrek's LATCH setup its top Good+ rating, citing extra LATCH positions and accessible anchors that make installing infant, rear-facing and forward-facing seats straightforward in the rear doors.

4Space & ComfortOne of the Crosstrek's weakest categories.0.63F
Seating capacity
5 seats
25/100
#11 of 31 in classCompare all →

Standard 5-passenger subcompact SUV configuration across all 2020 Crosstrek trims.

Front headroom
39.8 in
56/100
#21 of 31 in classCompare all →

Manufacturer-published front headroom figure for the 2020 Crosstrek.

Front legroom
43.1 in
69/100
#6 of 31 in classCompare all →

Manufacturer-published front legroom figure for the 2020 Crosstrek.

Rear headroom
38.0 in
50/100
#30 of 31 in classCompare all →

Manufacturer-published second-row headroom figure for the 2020 Crosstrek.

Rear legroom
36.5 in
54/100
#26 of 31 in classCompare all →

Manufacturer-published second-row legroom figure for the 2020 Crosstrek; on the tighter end for the subcompact SUV class.

Third-row usability5
#29 of 31 in classCompare all →

The Crosstrek is a strict two-row subcompact SUV with no third-row option in any trim for 2020.

Cargo/trunk volume
20.8 cu ft behind rear seats
0/100
#26 of 31 in classCompare all →

Manufacturer-published cargo volume behind the second row for the 2020 Crosstrek.

Max cargo volume
55.3 cu ft with rear seats folded
1/100
#27 of 31 in classCompare all →

Manufacturer-published maximum cargo volume with the 60/40 rear seat folded for the 2020 Crosstrek.

In-cabin storage & clever solutions55
#16 of 31 in classCompare all →

Standard console, door bins, and a 60/40-split fold-down rear seat with a low, wide cargo opening cover competitive but unremarkable everyday storage for the segment; no standout innovations like a giga-console or onboard power.

Seat comfort60
#25 of 31 in classCompare all →

Reviewers describe adequate front and rear seat comfort for daily use with easy ingress/egress from the raised ride height, though some owners flag flatter cushioning versus rivals; heated front seats available on Premium and up.

Ride quality55
#25 of 31 in classCompare all →

Consumer Reports and Edmunds describe a composed but stiffer-than-average ride over rough pavement, a step up from the prior generation but not class-leading plushness.

Cabin quietness40
#30 of 31 in classCompare all →

Multiple reviewers specifically flag above-average cabin noise, including engine drone under acceleration and insufficient sound insulation, placing it below segment average.

Climate & comfort features50
#27 of 31 in classCompare all →

Automatic climate control is standard fleet-wide for 2020, but heated front seats/steering wheel/mirrors are gated behind the Premium All-Weather Package or standard on Limited, and no rear climate vents or remote pre-conditioning are offered.

5Cost of OwnershipOne of the Crosstrek's strongest categories.2.73B-
Base MSRP
$23,155 (2.0i base, 6MT, incl. $1,010 destination); CVT base $24,505
100/100
#1 of 31 in classCompare all →

Base 2.0i starts near the bottom of the subcompact SUV price band despite standard AWD, which most rivals charge extra for.

Volume-Trim Price
$25,555 (Premium, CVT, incl. destination) — the volume trim
100/100
#1 of 31 in classCompare all →

Premium CVT is the best-selling configuration, adding heated seats, extra USB port and foglights over base for roughly $1,000 before destination.

5-Year Maintenance & Repair Cost
~$2,643 over 5 years
100/100
#1 of 31 in classCompare all →

Subaru's naturally aspirated 2.0L flat-four and CVT are mechanically simple and well-proven, keeping projected 5-year upkeep well below the class average.

5-Year Resale Value Retention
50.4% of MSRP retained after 5 years — best in segment
35/100
#7 of 31 in classCompare all →

The Crosstrek was named Kelley Blue Book's Best Resale Value winner in the subcompact SUV class for 2020, well ahead of the runner-up Honda HR-V (41.9%).

Basic warranty
3 yr / 36,000 mi bumper-to-bumper
0/100
#17 of 31 in classCompare all →

Industry-standard 3/36 coverage, at the bottom of the segment band — Hyundai/Kia rivals in this class offer longer basic coverage.

Powertrain warranty
5 yr / 60,000 mi powertrain
0/100
#10 of 31 in classCompare all →

Standard 5/60 powertrain coverage sits at the low end of the band; Hyundai/Kia offer 10/100 in the same segment.

Complimentary maintenance & perks50
#19 of 31 in classCompare all →

No complimentary scheduled maintenance is included; Subaru bundles 3-year/36,000-mile roadside assistance (towing, jump-start, fuel delivery) with the basic warranty and a short Starlink connected-safety-services trial, but there is no free-service program like some Asian rivals offer.

Effective 5-Year Ownership Cost
$15,318 (≈$12,675 depreciation + $2,643 maintenance)
89/100
#1 of 31 in classCompare all →

$25,555 volume-trim price minus its estimated resale value after 5 years (50.4% retained, or about $12,880) leaves about $12,675 in depreciation. Add the projected $2,643 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $15,318 in total.

6Reliability & QualityOne of the Crosstrek's strongest categories.3.00B
Predicted reliability78
#4 of 31 in classCompare all →

Consumer Reports rated the 2020 Crosstrek among the strongest predicted-reliability performers in the compact SUV class for that model year, and J.D. Power's model-level predicted reliability score sits in the higher end of the Average band. This was before the 2021 introduction of the optional 2.5L engine, so the 2020 model carries the well-established 2.0L/CVT combination with several prior production years of owner data behind it.

Brand reliability track record60
#13 of 31 in classCompare all →

Contemporary to model year 2020, J.D. Power's Initial Quality Study placed Subaru 7th from the bottom among all brands (187 PP100 vs. 166 industry average) — below-average initial quality despite the model-level reliability strength above. Subaru's rise to top-tier Consumer Reports brand-dependability rankings happened in later years, well after MY2020.

Recall & TSB history85
#1 of 31 in classCompare all →

The 2020 Crosstrek (gas model) carries zero NHTSA recalls — a clean record, distinct from the Crosstrek Hybrid's separate multi-recall history (12V harness corrosion, ECM software, brake light switch) that applies only to that powertrain variant and this vehicle is not scored as. No systemic TSB pattern turned up in owner/reviewer sources.

Powertrain durability reputation70
#7 of 31 in classCompare all →

The 2020 Crosstrek uses the 2.0L FB20 four-cylinder paired with Subaru's Lineartronic CVT, a combination in production since this generation's 2013 launch — a proven long-block architecture shared across the Subaru lineup. Lineartronic's early-generation (2010–2015) CVT problems that drove extended warranty coverage were largely addressed by design and software updates post-2015, so by 2020 the pairing has a multi-year track record without the new-application uncertainty the 2021 model year's added 2.5L engine option introduced.

Interior material quality65
#16 of 31 in classCompare all →

Reviewers describe the 2020 Crosstrek's cabin as attractive and well-built with soft-touch materials on the dash and doors and durable, good-looking cloth upholstery, calling build quality "a little better than average" for the class — competitive with expectations for a mainstream compact SUV rather than class-leading against pricier rivals.

Fit & finish72
#5 of 31 in classCompare all →

Reviewers note the interior pieces are well-made with nothing rattling or loose in motion, and the clean recall record corroborates a lack of systemic assembly defects for the model year — a solid, consistent baseline for the class.

Dealer & service network82
#5 of 31 in classCompare all →

Subaru distributes through roughly 630-640 US retailers, giving it dense nationwide coverage, and Subaru of America has repeatedly placed at or near the top of J.D. Power's Customer Service Index among mass-market brands across the surrounding model years — a well-supported ownership network.

Parts availability & repair cost75
#7 of 31 in classCompare all →

RepairPal rates the Crosstrek specifically at 4.5/5.0 reliability with an average annual repair cost of $492, well below both the Subaru brand average ($617) and the all-model average ($652) — cheap, widely available parts aided by shared AWD/flat-four components across the Subaru lineup, though the AWD driveline keeps a few jobs from being as cheap as a mainstream FWD compact.

7Technology & InfotainmentOne of the Crosstrek's weakest categories.0.28F
Touchscreen size
6.5 in (Base/Premium); 8.0 in on Limited
0/100
#25 of 31 in classCompare all →

Volume trim (Premium) carries the 6.5-inch STARLINK Multimedia Plus touchscreen; the 8.0-inch unit with optional TomTom navigation is Limited-only.

Infotainment UX & responsiveness45
#29 of 31 in classCompare all →

Subaru's STARLINK system of this era is generally rated as functional but dated, with lower-resolution graphics and less fluid response than rivals' latest units; reviewers and owners note occasional connectivity glitches.

Wireless CarPlay / Android Auto30
#27 of 31 in classCompare all →

Apple CarPlay and Android Auto are standard across all 2020 Crosstrek trims but require a wired USB connection; Subaru did not add wireless smartphone projection to Crosstrek until later model years.

Voice control & native navigation40
#29 of 31 in classCompare all →

Voice control handles basic phone/audio commands adequately; native TomTom navigation is an optional add-on only on the top Limited trim's 8-inch screen, so most owners rely on phone projection instead.

Audio system quality50
#29 of 31 in classCompare all →

Base/Premium use a standard 6-speaker system; an 8-speaker, 432-watt Harman Kardon premium system is available as part of the Limited's optional Moonroof Package, giving a real but trim-gated upgrade path.

Digital instrument cluster40
#22 of 31 in classCompare all →

Base and Premium get only a small 4.2-inch color LCD within an otherwise analog gauge cluster; Limited gets a higher-grade multifunction display, but neither is a full configurable digital cluster.

OTA update capability20
#24 of 31 in classCompare all →

The 2020 Crosstrek's STARLINK system predates Subaru's later over-the-air update rollout; software and map updates of this era are handled via dealer visits or USB, not OTA.

Companion app & remote functions55
#23 of 31 in classCompare all →

The MySubaru app supports remote start/lock/unlock, vehicle locate, and diagnostics/maintenance reminders (with climate control on push-button-start trims), a solid if not class-leading feature set, and is subscription-gated after an initial trial via STARLINK Safety and Security.

Charging ports & device power40
#28 of 31 in classCompare all →

Premium and up get dual USB ports up front; no wireless charging pad or USB-C ports are offered in 2020, and no household/AC outlet is provided — an adequate but dated setup.

Keyless & remote access55
#29 of 31 in classCompare all →

Proximity keyless entry with push-button start is standard on Premium and Limited, plus automatic power door locks with collision-detection unlock new for 2020 and app-based remote start on equipped trims; no phone-as-key or hands-free liftgate.

Camera & parking aids40
#27 of 31 in classCompare all →

A standard rear-view camera is present across trims, with Reverse Automatic Braking added on Limited for 2020, but there is no surround/360-degree camera system or front/rear parking sensors offered on the Crosstrek this generation.

Head-up display availability10
#19 of 31 in classCompare all →

No head-up display is offered on any 2020 Crosstrek trim; the feature is absent from Subaru's press materials and full trim breakdowns for this model year.

8Use-Case FitGrades below the middle of the scale.1.45D
Kid & car-seat practicality55
#27 of 31 in classCompare all →

Rear doors open wide enough for car-seat installs and the raised ride height eases loading, but the tight 36.5-in rear legroom and modest 20.8 cu ft cargo hold behind a rear-facing seat make it a compromise for larger families versus roomier compact SUVs.

Family safety package70
#9 of 31 in classCompare all →

EyeSight driver-assist (pre-collision braking, lane keep/departure warning) is standard on every CVT-equipped 2020 Crosstrek including Premium, and the CVT/LED-headlight combo earns IIHS Top Safety Pick+, but Blind Spot Detection/Rear Cross Traffic Alert are Limited-standard or Premium-optional rather than fleet-wide.

Family road-trip comfort45
#30 of 31 in classCompare all →

Above-average cabin noise and a stiffer ride on rough pavement (per Consumer Reports) work against multi-hour comfort, and there are no rear entertainment or rear climate vents; front-seat comfort and visibility are pluses.

Daily driving ease55
#26 of 31 in classCompare all →

Light steering, a tight-for-SUV 35.4-ft turning circle, and good outward visibility make it easy in traffic, though the CVT's slow response to throttle inputs (0-60 in ~10.3 sec) can feel labored during merges and passing.

Commuting cost efficiency60
#3 of 31 in classCompare all →

30 mpg combined (CVT) is competitive for a standard-AWD subcompact SUV, though it trails hybrid and 2WD-only rivals; Subaru's typical maintenance costs are moderate, not class-cheapest.

Parking & maneuverability65
#13 of 31 in classCompare all →

Subcompact footprint and a 35.4-ft turning circle make it easy to park and thread through the city; a standard rear camera helps, though the lack of front/rear parking sensors or a surround-view camera is a step behind class leaders.

Work capability20
#30 of 31 in classCompare all →

Towing is capped around 1,500 lbs and the Crosstrek has no factory bed or heavy-duty cargo provisions; it is not meaningfully work-capable beyond light hauling in the cargo area.

Durability for work duty55
#5 of 31 in classCompare all →

Subaru's Symmetrical AWD and Boxer engine have a reputation for mechanical durability and Consumer Reports rates the 2020 Crosstrek's reliability above average, but it is not fleet/work-truck-proven the way body-on-frame trucks are, and it isn't marketed or equipped for hard work use.

Jobsite & upfit practicality20
#31 of 31 in classCompare all →

No onboard AC power outlet, no bed, and minimal factory tie-down or upfit ecosystem; roof rails support light racks but there is essentially no jobsite-oriented equipment.

Long-distance comfort & range50
#28 of 31 in classCompare all →

A roughly 400+ mile highway range (33 mpg hwy on a ~16.6-gal tank) is solid for road trips, but above-average cabin noise and a stiffer ride cut into long-haul comfort, and EyeSight's adaptive cruise/lane-keep on CVT trims helps reduce driver fatigue.

Outdoor & adventure capability80
#3 of 31 in classCompare all →

Standard Symmetrical AWD, 8.7 in of ground clearance, and X-MODE with Hill Descent Control on CVT trims give genuine light off-pavement capability that is a core part of the Crosstrek's identity and marketing.

Gear & luggage flexibility55
#26 of 31 in classCompare all →

Standard roof rails and a 60/40-split folding rear seat expanding to 55.3 cu ft help swallow bulky gear, but the modest 20.8 cu ft behind the second row is below segment-leading rivals and there's no hitch/tow package for gear trailers.

9Driving ExperienceMid-pack among this car's ten categories.1.72C-
Handling & agility60
#21 of 31 in classCompare all →

A quicker steering ratio and revised suspension for the second-generation Crosstrek deliver secure, composed handling with good body control for a raised-ride-height crossover, though it's more competent than genuinely engaging versus sportier subcompact SUV rivals.

Steering feel55
#17 of 31 in classCompare all →

The 2020 model's quicker steering ratio is a genuine improvement in precision, but reviewers still describe the feedback as light and safe rather than richly communicative.

Braking confidence60
#23 of 31 in classCompare all →

Brakes are described as predictable with pedal calibration tuned for fine control off-road and on slippery surfaces; no major complaints about fade or stopping distance in reviews.

Powertrain smoothness & response40
#30 of 31 in classCompare all →

The 152-hp 2.0L Boxer paired with the CVT is notably slow (0-60 in ~10.3 sec per Edmunds testing) with weak passing/merging response, though the CVT itself shifts smoothly with SI-Drive and paddle-shift mode helping mitigate the lag somewhat.

Drivetrain noise & vibration40
#28 of 31 in classCompare all →

Reviewers and owners consistently flag audible engine growl/drone under acceleration and insufficient sound insulation, placing this below segment average for refinement.

Turning circle
35.4 ft curb-to-curb
83/100
#2 of 31 in classCompare all →

Aggregated spec sources consistently report a 35.4-ft turning circle for the 2020 Crosstrek, mid-pack for the subcompact SUV class.

Driving position & ergonomics65
#26 of 31 in classCompare all →

Raised ride height gives good outward visibility and easy ingress/egress, with straightforward control layout; adjustability is solid on Premium/Limited (power driver's seat optional) though not class-leading in range.

Fun-to-drive factor45
#23 of 31 in classCompare all →

Some owners enjoy its light, capable handling and standard AWD character, but the slow acceleration and CVT drone dominate professional reviews, landing it as pleasant rather than genuinely exciting to drive.

10Value & Market PositionGrades above the middle of the scale.2.72B-
Standard equipment generosity75
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Symmetrical AWD, EyeSight driver-assist (Advanced Adaptive Cruise, pre-collision braking, lane-departure warning on CVT trims), a rearview camera and keyless entry are all standard on the base 2.0i — content most subcompact-SUV rivals charge extra for or don't offer at all.

Feature value per dollar72
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Standard AWD, standard advanced driver-assist tech, class-leading resale and a Consumer Reports-topping overall score combine for strong content-per-dollar, offset only by the segment's weakest-in-class engine output.

Trim & configuration breadth52
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Just three gas trims (Base, Premium, Limited) plus the separate Hybrid, all sharing the same 152-hp 2.0L — no performance-oriented Sport trim or larger-engine option existed yet for 2020 (added for 2021), so the range is narrower than some rivals'.

Sales popularity & market acceptance85
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The Crosstrek was the best-selling subcompact SUV in the US for 2020, ending the year ahead of the Honda HR-V, Jeep Compass and Hyundai Kona despite a pandemic-depressed sales year overall.

Brand desirability & image72
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Subaru carries a loyal, above-average-income following built on standard AWD, safety scores and an outdoors/adventure image; the brand isn't aspirational-luxury but is well regarded and drives repeat purchases.

Deals & incentive availability42
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Subaru's incentive spend is traditionally thin and Crosstreks hold close to sticker; 2020 brought a temporary pandemic-relief 0%-for-63-months financing offer, but no meaningful cash-back culture the way domestic rivals have.

Model freshness62
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2020 is the third model year of the second-generation Crosstrek (new platform, new 2.0L engine debuted for MY2018), a carry-over year with no major changes — current but not brand-new, with the 2.5L/Sport refresh still a year away.

Critical reception & awards80
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The 2020 Crosstrek topped Consumer Reports' subcompact SUV ranking by a wide margin, earned an IIHS Top Safety Pick, and won KBB's Best Resale Value award for the class — consistently the class benchmark despite reviewers dinging its weak engine and noisy cabin.