The verdict
A mixed-report full-size luxury suv, strong on performance and held back by ownership.
The 2020 Tesla Model X pairs eyebrow-raising dual-motor acceleration (4.4 seconds to 60 mph on the Long Range Plus) and a perfect 5-star NHTSA safety rating with class-leading rear headroom and a 351-mile EPA range backed by Tesla's Supercharger network. But the speed and tech come at a steep cost: at roughly $83,000 as typically equipped, it posts some of the weakest reliability and resale figures in the luxury SUV class, and its standard 5-seat layout with a cramped optional third row makes it a better fit for couples and small families than true 3-row haulers. This is a car for buyers who prioritize acceleration, cabin tech and efficiency over long-term cost certainty and dealer-network peace of mind.
Jump to scoresStrengths
- Dual-motor acceleration that embarrasses gas SUVs
- Top-tier crash safety
- Industry-leading software and OTA updates
What holds it back
- Brutal ownership cost and depreciation
- Reliability and build quality trail the industry
- Only 5 seats standard, third row is tight
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CompareHow it's evolved
10 scored model years · 2017–2026
Subject scores by year
Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.
| Year | Performance | Efficiency | Safety | Space | Cost | Reliability | Tech | Use-case | Driving | Value |
|---|---|---|---|---|---|---|---|---|---|---|
| 2026 | 78 | 74 | 78 | 68 | 16 | 51 | 75 | 72 | 74 | 65 |
| 2025 | 78 | 72 | 77 | 61 | 17 | 55 | 74 | 70 | 73 | 66 |
| 2024 | 78 | 73 | 75 | 60 | 15 | 49 | 73 | 64 | 72 | 67 |
| 2023 | 77 | 73 | 66 | 59 | 17 | 47 | 72 | 64 | 71 | 61 |
| 2022 | 77 | 73 | 66 | 60 | 14 | 46 | 70 | 62 | 68 | 58 |
| 2021 | 76 | 73 | 63 | 67 | 16 | 35 | 69 | 65 | 74 | 59 |
| 2020 | 77 | 72 | 69 | 55 | 15 | 42 | 66 | 59 | 63 | 60 |
| 2019 | 76 | 61 | 67 | 61 | 14 | 41 | 67 | 57 | 70 | 63 |
| 2018 | 70 | 65 | 57 | 59 | 17 | 44 | 65 | 61 | 67 | 65 |
| 2017 | 59 | 58 | 57 | 62 | 15 | 31 | 62 | 63 | 70 | 67 |
Compare two years
Best fit & conditions
Higher scores mean a better fit for that use case. Learn more about use-case fit →
Subject profile
Trims & configurations
2 trimsScores above reflect the volume trim. Per-trim specs and scores are rolling out — the full lineup:
Academic Probation · NHTSA safety recalls
May 28, 2024Seat belts: front: warning light/devicesIn the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Defect
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Remedy
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
NHTSA campaign 24V376000 ↗Manufacturer no. SB-24-00-008125,233 vehicles potentially affected (all models in the campaign)Owners notified Jul 26, 2024Filed by Tesla, Inc.Filed as MODEL XFeb 27, 2024Electrical system: software · Forward collision avoidance: warnings: external/pedestrian alertA factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Defect
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
Remedy
Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
NHTSA campaign 24V153000 ↗Manufacturer no. SB-24-00-0066,557 vehicles potentially affected (all models in the campaign)Owners notified Apr 27, 2024Filed by Tesla, Inc.Filed as MODEL XJan 30, 2024Electrical system: instrument cluster/panelAn incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Defect
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Risk
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Remedy
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
NHTSA campaign 24V051000 ↗Manufacturer no. SB-24-00-0032,193,869 vehicles potentially affected (all models in the campaign)Owners notified Feb 21, 2024Filed by Tesla, Inc.Filed as MODEL XDec 12, 2023Electrical system: adas: driver monitoring: softwareTesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Defect
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Risk
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Remedy
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
NHTSA campaign 23V838000 ↗Manufacturer no. SB-23-00-0082,031,220 vehicles potentially affected (all models in the campaign)Owners notified Feb 10, 2024Filed by Tesla, Inc.Filed as MODEL XFeb 15, 2023Steering: automated/adaptive steeringIn addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Defect
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Risk
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Remedy
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
NHTSA campaign 23V085000 ↗Manufacturer no. SB-23-00-001362,758 vehicles potentially affected (all models in the campaign)Owners notified Apr 15, 2023Filed by Tesla, Inc.Filed as MODEL XNov 1, 2022Steering: electric power assist systemThe electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Defect
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Risk
A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Remedy
Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.
NHTSA campaign 22V818000 ↗Manufacturer no. SB-22-00-01440,168 vehicles potentially affected (all models in the campaign)Owners notified Dec 31, 2022Filed by Tesla, Inc.Filed as MODEL XApr 12, 2022Electrical system: software · Forward collision avoidance: warnings: external/pedestrian alertThe Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Defect
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Remedy
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.
NHTSA campaign 22V235000 ↗Manufacturer no. SB-22-00-003594,894 vehicles potentially affected (all models in the campaign)Owners notified Jun 6, 2022Filed by Tesla, Inc.Filed as MODEL XFeb 4, 2022Electrical system: software · Forward collision avoidance: warnings: external/pedestrian alertThe Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Defect
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Remedy
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
NHTSA campaign 22V063000 ↗Manufacturer no. SB-22-00-003578,607 vehicles potentially affected (all models in the campaign)Owners notified Apr 12, 2022Filed by Tesla, Inc.Filed as MODEL XJan 27, 2022Steering: automated/adaptive steeringThe "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Defect
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Risk
Failing to stop at a stop sign can increase the risk of a crash.
Remedy
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
NHTSA campaign 22V037000 ↗Manufacturer no. SB-22-00-00153,822 vehicles potentially affected (all models in the campaign)Owners notified Mar 28, 2022Filed by Tesla, Inc.Filed as MODEL XOct 29, 2021Forward collision avoidance: automatic emergency braking · Forward collision avoidance: sensing system: camera · Forward collision avoidance: warnings · Forward collision avoidance: softwareA communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Defect
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Risk
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Remedy
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
NHTSA campaign 21V846000 ↗Manufacturer no. SB-21-00-00411,728 vehicles potentially affected (all models in the campaign)Owners notified Oct 25, 2021Filed by Tesla, Inc.Filed as MODEL X
25 recalls on other model years of the Model X (2017–2019, 2021–2025)
May 4, 2026Back over prevention: softwareThe rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.
NHTSA campaign 26V283000 ↗Manufacturer no. SB-26-00-001218,868 vehicles potentially affected (all models in the campaign)Owners notified Jul 3, 2026Filed by Tesla, Inc.Filed as MODEL XMar 19, 2025Air bags · Electrical system: hornAn air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Defect
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.
Risk
An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.
Remedy
Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.
NHTSA campaign 25V172000 ↗Manufacturer no. SB-25-20-00191 vehicles potentially affected (all models in the campaign)Owners notified May 20, 2025Filed by Tesla, Inc.Filed as MODEL XJan 6, 2025Back over prevention: software · Electrical systemThe computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Defect
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
NHTSA campaign 25V002000 ↗Manufacturer no. SB-25-00-001239,382 vehicles potentially affected (all models in the campaign)Owners notified Mar 7, 2025Filed by Tesla, Inc.Filed as MODEL XDec 23, 2024Air bags: frontal: driver side: cushionThe driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Defect
Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."
Risk
A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.
Remedy
Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.
NHTSA campaign 24V967000 ↗Manufacturer no. SB-24-20-001487 vehicles potentially affected (all models in the campaign)Owners notified Feb 21, 2025Filed by Tesla, Inc.Filed as MODEL XDec 2, 2024Exterior lighting: headlightsThe parking lights and low beam headlights may flicker. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Defect
Tesla, Inc. (Tesla) is recalling certain 2024 Model X vehicles. The parking lights and low beam headlights may flicker. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
Flickering headlights or parking lights may not suffciently illuminate the roadway, increasing the risk of a crash.
Remedy
Tesla released an over-the-air (OTA) software update, free of charge. All vehicles were updated by September 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-017.
NHTSA campaign 24V904000 ↗Manufacturer no. SB-24-00-01725 vehicles potentially affected (all models in the campaign)Owners notified Feb 1, 2025Filed by Tesla, Inc.Filed as MODEL XJul 24, 2024Electrical system: software · Latches/locks/linkages: hood: latchThe hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Defect
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Risk
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
NHTSA campaign 24V554000 ↗Manufacturer no. SB-24-00-0121,849,638 vehicles potentially affected (all models in the campaign)Owners notified Sep 22, 2024Filed by Tesla, Inc.Filed as MODEL XJan 22, 2024Back over prevention: sensing system: cameraSoftware instability may prevent the rearview camera image from displaying.
Defect
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
Risk
A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
Remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
NHTSA campaign 24V035000 ↗Manufacturer no. SB-24-00-002199,575 vehicles potentially affected (all models in the campaign)Owners notified Mar 22, 2024Filed by Tesla, Inc.Filed as MODEL XDec 19, 2023Electrical system: software · Latches/locks/linkages: doors: latchThe cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Defect
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
Remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
NHTSA campaign 23V862000 ↗Manufacturer no. SB-23-00-009120,423 vehicles potentially affected (all models in the campaign)Owners notified Feb 17, 2024Filed by Tesla, Inc.Filed as MODEL XNov 3, 2023Air bags: frontal · Steering: steering wheel/handle barAn incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
Defect
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.
Risk
An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.
Remedy
Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.
NHTSA campaign 23V743000 ↗Manufacturer no. SB-23-20-005194 vehicles potentially affected (all models in the campaign)Owners notified Jan 2, 2024Filed by Tesla, Inc.Filed as MODEL XOct 11, 2023Electrical system · Service brakes, hydraulic: brake fluid low warning: switch/sensor/floatThe vehicle controller may fail to detect low brake fluid and will not display a warning light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Defect
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The vehicle controller may fail to detect low brake fluid and will not display a warning light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk
Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
Remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-005.
NHTSA campaign 23V679000 ↗Manufacturer no. SB-23-00-00554,676 vehicles potentially affected (all models in the campaign)Owners notified Dec 12, 2023Filed by Tesla, Inc.Filed as MODEL XJul 14, 2023Forward collision avoidance: sensing system: cameraThe forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.
Defect
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.
Risk
Safety features that are unavailable without any warning to the driver may increase the risk of a crash.
Remedy
Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-17-006.
NHTSA campaign 23V489000 ↗Manufacturer no. SB-23-17-0061,337 vehicles potentially affected (all models in the campaign)Owners notified Sep 12, 2023Filed by Tesla, Inc.Filed as MODEL XJul 14, 2023Seat belts: frontThe front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
Defect
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.
Risk
A detached seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Tesla Service will inspect the front-row seat belts and connect the seat belts to pretensioner anchors, or replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-004.
NHTSA campaign 23V488000 ↗Manufacturer no. SB-23-20-00415,869 vehicles potentially affected (all models in the campaign)Owners notified Sep 12, 2023Filed by Tesla, Inc.Filed as MODEL XApr 5, 2023Back over preventionWeak camera signal strength may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Tesla, Inc. (Tesla) is recalling certain 2023 Model X vehicles equipped with a full self-driving computer 4.0 and running software release version 2023.2.200. Weak camera signal strength may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash.
Remedy
Tesla has released an over-the-air (OTA) software update, free of charge. All affected vehicles have been remedied. Owners may contact Tesla customer service at 1-877-798-3752.
NHTSA campaign 23V244000 ↗38 vehicles potentially affected (all models in the campaign)Owners notified Mar 9, 2023Filed by Tesla, Inc.Filed as MODEL XNov 15, 2022Air bags: air bag/restraint control module: software · Air bags: frontalThe restraint control module (RCM) calibration may cause the front passenger air bag to deploy incorrectly during certain low speed crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Defect
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The restraint control module (RCM) calibration may cause the front passenger air bag to deploy incorrectly during certain low speed crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
A passenger air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy
Tesla has released an over-the-air (OTA) software update to recalibrate the RCM, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-015.
NHTSA campaign 22V843000 ↗Manufacturer no. SB-22-00-01529,348 vehicles potentially affected (all models in the campaign)Owners notified Jan 14, 2023Filed by Tesla, Inc.Filed as MODEL XSep 19, 2022Visibility: power window devices and controlsThe window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Defect
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Risk
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Remedy
Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
NHTSA campaign 22V702000 ↗Manufacturer no. SB-22-00-0131,096,762 vehicles potentially affected (all models in the campaign)Owners notified Mar 31, 2023Filed by Tesla, Inc.Filed as MODEL XMay 3, 2022Back over prevention: display function · Equipment: electrical: infotainment: video (touch)screen/monitor/unitThe infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Defect
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Risk
A lagging or restarting CPU may prevent the center screen from displaying the rearview camera image, gear selection, windshield visibility control settings, and warning lights, increasing the risk of a crash.
Remedy
Tesla will perform an over-the-air (OTA) software update that will improve CPU temperature management, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-009.
NHTSA campaign 22V296000 ↗Manufacturer no. SB-22-00-009129,960 vehicles potentially affected (all models in the campaign)Owners notified Jul 1, 2022Filed by Tesla, Inc.Filed as MODEL XApr 18, 2022Seats: mid/rear assembly · Structure: bodyTesla, Inc. (Tesla) is recalling one 2022 Model X vehicle. A body structure reinforcement bracket was not installed at the second-row seat. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
Defect
Tesla, Inc. (Tesla) is recalling one 2022 Model X vehicle. A body structure reinforcement bracket was not installed at the second-row seat. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
Risk
The second-row seat may not properly restrain occupants during a crash, increasing the risk of injury.
Remedy
Tesla will replace the vehicle, free of charge. The recall was completed April 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752.
NHTSA campaign 22V264000 ↗1 vehicles potentially affected (all models in the campaign)Owners notified Apr 28, 2022Filed by Tesla, Inc.Filed as MODEL XApr 8, 2022Air bags: side/window: curtainThe left or right front-row side curtain air bags may not deploy as intended when the windows are lowered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Defect
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model X vehicles. The left or right front-row side curtain air bags may not deploy as intended when the windows are lowered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Risk
Improper side curtain air bag deployment can increase the risk of injury during a crash.
Remedy
Tesla Service Centers will replace the left and right front-row side curtain air bags, free of charge. Owner notification letters were mailed July 16, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-003.
NHTSA campaign 22V233000 ↗Manufacturer no. SB-22-20-0037,289 vehicles potentially affected (all models in the campaign)Owners notified Aug 16, 2022Filed by Tesla, Inc.Filed as MODEL XMar 18, 2022Back over prevention: display functionThe rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.
NHTSA campaign 22V169000 ↗Manufacturer no. SB-22-00-004947 vehicles potentially affected (all models in the campaign)Owners notified May 17, 2022Filed by Tesla, Inc.Filed as MODEL XFeb 2, 2022Electrical system: software · Visibility: defroster/defogger/hvac system: air handler/chamber, ducts, and valvesA software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Defect
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Risk
Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.
Remedy
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.
NHTSA campaign 22V050000 ↗Manufacturer no. SB-22-18-00226,681 vehicles potentially affected (all models in the campaign)Owners notified Apr 1, 2022Filed by Tesla, Inc.Filed as MODEL XFeb 1, 2022Electrical system: software · Seat belts: frontThe audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Defect
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
Remedy
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
NHTSA campaign 22V045000 ↗Manufacturer no. SB-22-00-002817,143 vehicles potentially affected (all models in the campaign)Owners notified Apr 1, 2022Filed by Tesla, Inc.Filed as MODEL XNov 9, 2021Air bags · Air bags: frontal: driver side: cushionThe driver's air bag cushion may tear during deployment.
Defect
Tesla, Inc. (Tesla) is recalling certain 2021 Model X and Model S vehicles. The driver's air bag cushion may tear during deployment.
Risk
A torn air bag may not adequately protect an occupant in a crash, increasing their risk of injury.
Remedy
Tesla Service will replace the driver's air bag, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-20-007.
NHTSA campaign 21V868000 ↗Manufacturer no. SB-21-20-0077,600 vehicles potentially affected (all models in the campaign)Owners notified Jan 7, 2022Filed by Tesla, Inc.Filed as MODEL XJan 29, 2021Back over prevention: software · Exterior lighting: turn signal · Visibility: defroster/defogger/hvac systemWhen the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Defect
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Risk
The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.
Remedy
Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.
NHTSA campaign 21V035000 ↗Manufacturer no. SB-21-21-001134,951 vehicles potentially affected (all models in the campaign)Owners notified Mar 29, 2021Filed by Tesla, Inc.Filed as MODEL XOct 12, 2017Seats: mid/rear assemblyThe left-side, second row, reclining seat backs may not fully latch due to having incorrectly adjusted recliner mechanism cables. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Defect
Tesla, Inc. (Tesla) is recalling certain 2016-2017 Model X vehicles. The left-side, second row, reclining seat backs may not fully latch due to having incorrectly adjusted recliner mechanism cables. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Risk
If the seat back moves forward in the event of a crash, it can increase the risk of injury.
Remedy
Tesla will notify owners, and Tesla service technicians will correct the cable adjustment for the left-side, fold-flat, second row, seat recliner mechanism, free of charge. The recall began on November 10, 2017. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-17-13-004.
NHTSA campaign 17V639000 ↗Manufacturer no. SB-17-13-0044,582 vehicles potentially affected (all models in the campaign)Owners notified Nov 10, 2017Filed by Tesla Motors, Inc.Filed as MODEL XApr 19, 2017Parking brakeThe electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.
Defect
Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.
Risk
If the gear breaks during parking brake release, the vehicle will not be able to be moved. If the gear breaks during parking brake application, the parking brake may not adequately hold the vehicle, potentially resulting in the vehicle rolling, increasing the risk of a crash.
Remedy
Tesla will notify owners, and service centers will replace both the left and right electric parking brake calipers, free of charge. The recall began March 6, 2018. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-17-33-002.
NHTSA campaign 17V260000 ↗Manufacturer no. SB-17-33-00231,709 vehicles potentially affected (all models in the campaign)Owners notified Mar 6, 2018Filed by Tesla Motors, Inc.Filed as MODEL X
Source: NHTSA Office of Defects Investigation recall database, model years 2017–2026. Recalls are listed by model year as the manufacturer filed them; whether a specific car is affected depends on its VIN — check a VIN at nhtsa.gov ↗. NHTSA model names matched to this page: MODEL X.
Detailed scoring by subject
1Performance & PowertrainThe Model X's best-graded category.3.20B+
Dual-motor AWD combined output for the Long Range Plus, the volume trim for MY2020 after the Feb 2020 Long Range Plus update replaced the base Long Range.
Combined front/rear motor torque for the Long Range Plus dual-motor powertrain.
Manufacturer-quoted 0-60 for the Long Range Plus, the volume trim; Performance is markedly quicker.
Dual electric motors deliver instant, seamless torque with no lag, turbo delay, or hybrid-transition harshness — consistently praised across Model X reviews for 2020.
Single-speed direct-drive motors per axle — no gear hunting, no shift shock; power delivery is seamless by design.
Highest towing rating of any EV in this era, requires the optional ~$750 tow package and specific wheel/tire combination (20in wheels) to reach the full 5,000 lbs Class III rating.
Dual-motor AWD is standard across the entire 2020 Model X lineup (Long Range Plus and Performance), with independently controlled front/rear motors enabling sophisticated torque vectoring — not a basic mechanical AWD system.
Adaptive air suspension allows some ride-height increase, but there is no low-range gearing, no locking differentials, no skid plates, and no dedicated off-road trim — this is a pavement-oriented luxury crossover.
Only one propulsion type is offered — battery electric — with Long Range Plus and Performance as the two 2020 trims; there is no gas, hybrid, or PHEV variant to broaden the lineup.
2Efficiency & RangeOne of the Model X's strongest categories.2.86B-
EPA combined MPGe for the 2020 Model X Long Range Plus, the volume trim.
EPA city MPGe for the 2020 Model X Long Range Plus.
EPA highway MPGe for the 2020 Model X Long Range Plus.
EPA-certified total range for the Long Range Plus as listed on fueleconomy.gov; Tesla raised the certified range to 371 mi via a battery/efficiency update in October 2020, but 351 mi is the figure EPA-certified for the bulk of MY2020 production.
The 2020 Long Range Plus 100 kWh pack accepts up to 250 kW on Supercharger V3 hardware, though sustained average during a 10-80% session is lower (~125 kW) as the charge curve tapers.
Quoted/observed time for a 10-80% charge on Supercharger V3 hardware for the Long Range Plus.
EPA estimated annual energy cost at standard assumptions for the Long Range Plus.
Runs on electricity only; home Level 2 charging is practical overnight and the Tesla Supercharger network (already extensive by 2020) makes road-trip DC fast charging straightforward — no fuel-grade cost concerns at all.
3SafetyOne of the Model X's strongest categories.2.67C+
NHTSA rated this generation 5 stars overall with 5 stars in every frontal and side sub-category, the first SUV to do so; the 2020 model year carries the same unchanged body structure.
IIHS has not put the Model X through its current full test battery, so it holds no Top Safety Pick award and no published crashworthiness subscores for this generation — a gap rather than a poor result, but the item measures the IIHS record specifically and that record is absent.
Tesla made base Autopilot (traffic-aware cruise control + Autosteer lane centering) standard across the whole lineup in April 2019, and the 2020 Model X carries automatic emergency braking, forward collision warning, camera-based blind-spot warning and rear cross-traffic alert as standard on every trim — there is no lower trim missing these.
No IIHS front crash prevention test (day/night, vehicle or pedestrian) exists for this generation of Model X, so there is no instrumented superior/advanced rating to cite; Tesla's camera-plus-radar AEB is standard and generally well-regarded in owner and press reporting, but without an independent day/night pedestrian test this lands in the adequate-but-unverified band rather than the top tier.
Blind-spot collision warning (chime + red-bar camera display on turn signal) and a camera-based rear cross-traffic alert are standard on every 2020 Model X trim, but both are alert-only — Tesla does not steer or brake the car away from a detected blind-spot or cross-traffic hazard in 2020, so it sits in the capable-but-not-active-intervention band.
Standard Autosteer centers reliably on clear, well-marked highways, but owners and reviewers of this era consistently describe a 'ping-pong' oscillation at merges and lane-line gaps and a tendency to hug the driver-side line rather than the lane center — functional, with real wander.
Standard Traffic-Aware Cruise Control covers the full speed range including stop-and-go, and is widely cited as one of the more refined systems of its era; full highway-interchange assist (Navigate on Autopilot, automatic lane change) is gated behind the optional $7,000 FSD package rather than standard, which keeps this just short of the top band.
2020 Autopilot and the optional FSD package both require the driver's hands on the wheel (torque-sensing nag) at all times — there is no hands-free highway mode on any 2020 Model X trim, unlike contemporaries beginning to offer eyes-on hands-off systems.
IIHS has not published a headlight rating for the Model X (its headlight rankings of this era covered cars, not this SUV), so there is no Good/Acceptable/Marginal verdict to cite; absent a rating, this is scored to the segment-norm band rather than assumed good, since Tesla's headlight ratings on tested nameplates of this period (e.g. Model 3) started below 'Good' before later revisions.
The panoramic windshield gives the front seats an unusually open overhead view, but thick A-pillars create real forward-corner blind spots that owners report hiding an entire car while turning, and the falcon-wing doors narrow the view out the second row — a wash between an excellent front view and compromised corners, landing at average.
The falcon-wing doors open to a tall, wide aperture that lets a caregiver stand upright while buckling a car seat — a genuine ease-of-access advantage — and LATCH lower anchors are present at all three second-row positions plus both outboard third-row seats; the tradeoff is tight third-row knee and head room that limits which seats fit back there.
4Space & ComfortOne of the Model X's weakest categories.1.70C-
2020 Model X ships with 5-seat configuration as standard; 6-seat (dual 2nd-row captain's chairs) and 7-seat layouts are paid options.
Tall glass roofline and panoramic windshield give the Model X class-leading front headroom.
Front legroom is adequate but near the low end of the full-size luxury SUV band.
Second-row headroom is excellent thanks to the falcon-wing door roofline cutting high into the glass roof.
Second-row legroom is generous for the segment, helped by the flat battery-floor platform.
The volume 5-seat configuration has no third row at all. The optional 6/7-seat layouts add a usable-for-kids third row (3rd-row headroom 37.1 in, legroom 32.7 in) but it remains tight for adults and costs thousands extra, so the as-sold vehicle scores in the low band.
Cargo volume behind the front row/second row is modest for a full-size SUV despite the vehicle's large footprint, since the sloped rear roofline and falcon-wing door mechanisms eat into rear volume.
With all rear seats folded, total cargo capacity (rear area plus frunk) is strong for the segment.
The front trunk is a genuine clever-storage win, but the pre-refresh 2020 center console is notably sparse — a shallow bin and cupholders with no covered storage box, criticized by reviewers of this generation.
Front seats are supportive for most drivers but several reviews note flatter cushioning than rival luxury SUVs; second-row captain's chairs (6-seat) are praised when equipped.
Standard air suspension smooths most surfaces but ride is on the firmer, busier side at speed, especially on larger wheel options — composed rather than plush.
The electric powertrain is near-silent, but the large frontal area, falcon-wing door seals and panoramic glass let in more wind noise at highway speed than rival luxury SUVs.
Heated front and second-row seats and a heated steering wheel are standard, plus Tesla's HEPA cabin air filtration (Bioweapon Defense Mode) is unique to the segment; ventilated seats are not yet offered on this pre-refresh generation.
5Cost of OwnershipThe Model X's lowest-graded category.0.00F
Standard Range was dropped from the lineup in early 2020, leaving Long Range (later renamed Long Range Plus, 351 mi) and Performance. Long Range Plus is the entry trim for most of the model year at $79,990, well above the $25,000–65,000 SUV band ceiling.
Long Range Plus outsold Performance by a wide margin and is the volume trim; a typically-optioned build adds destination plus a paid paint color, landing near $83,000 — far above the $27,000–68,000 SUV band ceiling.
No oil changes or traditional drivetrain service; EV maintenance is limited to tire rotations, cabin filters and brake fluid, but Model X carries extra repair exposure from air suspension and falcon-wing door hardware versus a conventional SUV. Figures are drawn from general Model X cost-to-own data rather than a 2020-specific study.
Model X depreciates faster than nearly any other vehicle in its class, worsened for the 2020 car specifically by Tesla's repeated price cuts in the following years and the more significant 2021 facelift/Plaid update that dated the pre-refresh look; retention sits well below the SUV band floor.
Tesla's Basic Vehicle Limited Warranty on the Model X is 4 years or 50,000 miles, the luxury-class norm — mid-band on this item.
The AWD Model X carries Tesla's longest battery/drive-unit term, 8 years or 150,000 miles with a 70% minimum capacity guarantee — strong on mileage, standard on years.
No complimentary scheduled maintenance plan is included with purchase in 2020; owners pay for annual service visits. Roadside assistance is bundled for the duration of the 4-year/50,000-mile basic warranty, and free Supercharging miles were available only via the referral program (not a standard purchase perk) — Tesla briefly extended referral-earned free miles during the pandemic in 2020. Scores below the richer 2025-era free-Supercharging promotions.
$83,190 volume-trim price minus its estimated resale value after 5 years (35% retained, or about $29,116) leaves about $54,074 in depreciation. Add the projected $4,200 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $58,274 in total.
6Reliability & QualityOne of the Model X's weakest categories.0.80F
Consumer Reports flagged the 2020 Model X as much less reliable than the average new vehicle, driven by body hardware, in-car electronics and falcon-wing door issues rather than drivetrain failure.
Tesla posted the worst score in J.D. Power's 2020 Initial Quality Study, well behind the industry average, and has sat near the bottom of J.D. Power's Vehicle Dependability Study in the surrounding years.
NHTSA lists 10 recalls touching the 2020 Model X across its production run (seat-belt chime, roof trim adhesion, touchscreen/eMMC wear carried over from earlier years), most remedied over-the-air, but the count is high relative to segment peers.
The battery pack and dual-motor drive unit used in the 2020 Model X have a strong high-mileage track record, with documented packs exceeding 300,000-400,000 miles retaining roughly 85-90% of original capacity.
Cabin materials improved over the earliest Model X years with a nicer multi-coat paint and trim, but reviewers still criticized hard plastics and switchgear feel as unremarkable for a six-figure luxury SUV.
The falcon-wing doors and large rear hatch produced persistent panel-gap and alignment inconsistencies even in the 2020 model year, and Tesla's industry-worst J.D. Power initial-quality score was driven specifically by panel fit, paint and rattle complaints.
Tesla's factory-direct service network was far sparser than legacy luxury-SUV competitors in 2020, with owners reporting multi-week waits for service appointments and long phone hold times.
Model X parts are expensive and often back-ordered, with no independent aftermarket or multi-brand body shop network to fall back on, driving some of the highest collision-repair and insurance costs in the segment.
7Technology & InfotainmentMid-pack among this car's ten categories.2.46C+
The 17-inch center touchscreen is standard across all 2020 Model X trims and is the largest in the segment.
Tesla's infotainment is consistently rated among the fastest and most capable in the industry, with frequent OTA feature additions, though some reviewers note an over-reliance on touch for basic functions like climate and mirrors.
Tesla does not support Apple CarPlay or Android Auto in any form (wired or wireless) by design, relying entirely on its own proprietary infotainment stack.
Native navigation is strong, with real-time Supercharger routing and traffic-aware trip planning built into the system, but 2020-model-year voice control was limited to basic commands — Tesla's fuller 'Hey Tesla' natural-language assistant arrived in a later software update.
The standard premium audio system (22 speakers in this generation) is well regarded, delivering strong sound quality without a separate upgraded-audio trim tier.
This pre-refresh generation has no configurable gauge cluster behind the wheel — only a small supplemental horizontal LCD strip showing speed and Autopilot visualization, with most information routed through the central 17-inch screen.
Tesla pioneered full-vehicle over-the-air updates that add real features (range, performance, UI, Autopilot behavior), far beyond the infotainment/maps-only OTA typical of this era's rivals.
The Tesla app offers phone-as-key, remote climate/charging control, vehicle locate, and summon functions at no extra subscription cost in 2020 — a benchmark app experience.
USB ports are provided for front and rear occupants, but this pre-refresh generation does not yet include a built-in wireless phone charging pad, which arrived in the 2021 facelift.
Standard keyless entry, phone-as-key via the Tesla app, auto-presenting falcon-wing doors, and a power liftgate give the Model X full keyless convenience without relying on a traditional key fob.
A rear camera and parking sensors are standard, and the Autopilot camera suite supports driver assistance, but a full surround/bird's-eye view was not yet available at 2020 model-year launch, trailing rivals that offered 360-degree camera systems.
No head-up display is offered on the Model X in any trim; speed and driver information are shown on the small instrument strip and center touchscreen instead.
8Use-Case FitMid-pack among this car's ten categories.2.00C
The falcon-wing doors open straight up in tight parking spots, easing car-seat loading, and the low door sills help; against that, the doors' sensor-based auto-close behavior and slower cycle time can frustrate daily loading compared to conventional doors.
The Model X was the first SUV to earn 5-star ratings in every NHTSA sub-category, and Autopilot (automatic emergency braking, forward collision warning, lane departure avoidance) is standard on every trim with no paywall for core ADAS.
Second-row space and headroom are excellent for multi-hour trips and the frunk adds genuine extra luggage room, but the standard 5-seat configuration has no third row and rear entertainment/climate amenities are basic versus rival luxury SUVs.
Instant, smooth EV power delivery and strong regenerative one-pedal-style driving make stop-and-go traffic relaxed, though the vehicle's large footprint adds some effort in tight urban environments.
EV running costs undercut comparable gas luxury SUVs, but at 96 MPGe combined the Model X is on the less-efficient end of the EV spectrum due to its size and weight, so per-mile savings are real but smaller than other EVs.
A 198-inch length, 78.7-inch width and 40.8-foot turning circle make this one of the larger, less maneuverable vehicles in the segment, and the falcon-wing doors require clearance overhead that standard-door SUVs don't, complicating some tight garages and parking structures.
A 5,000-lb tow rating is usable for light trailers, but Tesla itself cautions that towing sharply cuts range, and there is no cargo bed or heavy-duty capability — adequate for light-duty hauling only.
As a luxury-oriented EV with complex falcon-wing door mechanisms and a mixed early reliability record, the Model X is not positioned or proven for hard fleet/work use.
There is no bed, minimal factory tie-down provisions, and no upfit ecosystem; onboard power is limited to cabin 12V/USB outlets rather than job-site-usable AC power.
328–351 miles of EPA range (Long Range/Long Range Plus) plus a quiet cabin, comfortable seats, and standard Autopilot driver assistance make this a strong highway tourer, aided by Tesla's Supercharger network for trip planning.
Standard dual-motor AWD and adjustable air suspension give reasonable light-duty capability, plus a 5,000-lb tow rating for small trailers/toys, but the Model X is not built or marketed for off-pavement use and the falcon-wing doors complicate roof-rack-based gear hauling.
The frunk plus a flat-folding rear seat (88 cu ft max) give real flexibility for bulky gear, and a tow hitch option supports bike/cargo racks, though roof-rack use is constrained by the falcon-wing door geometry.
9Driving ExperienceMid-pack among this car's ten categories.2.27C
A low center of gravity from the floor-mounted battery pack gives the Model X surprisingly composed body control for its size and ~5,400-lb curb weight, but it remains a tall, heavy SUV rather than an agile handler.
Steering is accurate and well-weighted at speed but lacks meaningful road feedback, a common criticism of this era's Tesla steering tune.
Strong regenerative braking blends reasonably with the friction brakes and stopping power is adequate, though the regen-to-friction transition is less seamless than Tesla's later software tunes.
Dual-motor AWD delivers instant, seamless torque with no shift shock or turbo lag, widely praised as a Model X strength.
The electric motors are quiet and vibration-free under most driving, with only a mild high-frequency whine under hard acceleration noted by some reviewers.
At 40.8 feet, the Model X's turning circle sits near the wide end of the SUV band, reflecting its large overall footprint.
The panoramic windshield gives an excellent forward view and seats/wheel adjust over a wide range, but routing many controls (mirrors, wipers, glovebox) through the touchscreen rather than physical controls is a recurring ergonomic criticism.
The instant torque and quick acceleration (4.4s 0-60 in Long Range form, faster in Performance) are genuinely enjoyable, but the numb steering and SUV dynamics keep it from being an engaging driver's vehicle overall.
10Value & Market PositionMid-pack among this car's ten categories.2.03C
Both 2020 trims come loaded without option packages: three-row seating (5/6/7 configurable), 17-in center touchscreen, panoramic windshield, HEPA 'Bioweapon Defense Mode' filtration, adaptive air suspension, power falcon-wing doors, and Autopilot (traffic-aware cruise + lane keep) all standard — content that rivals like the GLS, X7 or Navigator charge thousands extra for. Deductions: no Android Auto/CarPlay, Enhanced Autopilot and Full Self-Driving are extra-cost options, and interior finish trails the German flagships at this price.
Roughly 4.4s 0-60 (Long Range Plus) or sub-3s (Performance Ludicrous), ~351 miles of range, standard AWD and Supercharger network access for $79,990–$99,990 undercuts comparable-performance luxury SUVs by a wide margin. Offset: unlike earlier Model X buyers, the 2020 car qualifies for $0 federal EV tax credit (Tesla's credit fully phased out as of January 2020), erasing what had been a meaningful discount for the nameplate.
Two trims (Long Range Plus, Performance) on one body and battery architecture; configurability is limited to paint, wheels, interior color, FSD, and 5/6/7-seat layouts. Seating flexibility is a genuine differentiator, but the lineup is far narrower than traditional automakers laddering multiple powertrains and packages.
US Model X volume was declining through 2020 — the Model Y's March 2020 launch gave Tesla a cheaper, more practical electric SUV that absorbed much of the demand that would otherwise go to the X. Global Model X deliveries for the year were roughly 31,000, a fraction of segment leaders and down from prior peaks.
2020 sat near the peak of Tesla's cultural and financial momentum (stock up roughly 700% on the year, S&P 500 inclusion announced in late 2020), with strong owner loyalty and a halo from Autopilot/Supercharger network and the falcon-wing doors' novelty — well ahead of where Tesla brand sentiment stood in later, more polarized years.
Tesla's no-haggle, direct-sales model means no dealer markdowns, and the federal EV tax credit for Tesla vehicles had fully phased out to $0 by January 1, 2020 — buyers pay list price with no financing incentives comparable to traditional luxury SUV brands running lease cash and APR specials.
The Model X is a single generation dating to 2016; by 2020 it is 4 years into that generation with no major refresh yet applied (the substantial Palladium-interior/Plaid update arrived for 2021). Mid-cycle but visibly aging against newer luxury SUV interiors and infotainment.
Reviewers praised acceleration, range, standard AWD and cargo/towing capability, and NHTSA rated the 2020 Model X 5 stars overall; but build-quality complaints (panel gaps, falcon-wing door reliability) and a cramped, pricey third row kept it off top-of-comparison lists against conventional three-row luxury SUVs. No NACTOY or 10Best wins for the nameplate.
