The verdict
A mixed-report compact luxury suv, strong on reliability and held back by performance.
The 2021 Lexus NX is the last year of a design that first went on sale for 2015, and it shows both ways. What you get is a bulletproof Toyota hybrid powertrain, a 5-star NHTSA rating and IIHS Top Safety Pick+, 31 MPG combined on regular gas in an all-wheel-drive luxury crossover, and the best resale value in the class — the reasons it was still America's best-selling entry luxury SUV in its seventh year. What you give up is pace (8.8 seconds to 60 mph from 194 combined horsepower), space (16.8 cubic feet of cargo, among the smallest in the class), and an infotainment system controlled by a console touchpad that Edmunds called one of the most difficult to use in any car on the road. Buy it as a dependable, cheap-to-run used luxury commuter, not as a driver's car or a family hauler.
Jump to scoresStrengths
- Reliability that is genuinely best-in-class
- Top safety ratings with nothing hidden behind option packages
- Cheap to run and cheap to own for a luxury badge
What holds it back
- The smallest cargo hold in the class
- Infotainment is the worst part of the car
- Slow, and it never pretends otherwise
Top alternatives
Cars shoppers cross-shop with the Lexus NX
2.46C+
Acura RDXCompact Luxury SUVBetter at: Cargo spaceNearly 7 cu ft more cargo room behind the rear seats, more rear legroom and a quicker turbo powertrain for similar money, if you can live with roughly 22 MPG instead of 39.
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2.69C+
Genesis GV70Compact Luxury SUVBetter at: Warranty & featuresMore standard equipment, bigger screens and a 10-year/100,000-mile powertrain warranty against the Lexus's 6/70,000, for only a few thousand more.
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2.79B-
BMW X3Compact Luxury SUVBetter at: Driving dynamicsThe one to drive if the NX's 7.2-second 0-60 and comfort-first chassis leave you cold — plus 4,400 lbs of towing and about 8 cu ft more cargo room.
CompareHow it's evolved
10 scored model years · 2017–2026
Subject scores by year
Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.
| Year | Performance | Efficiency | Safety | Space | Cost | Reliability | Tech | Use-case | Driving | Value |
|---|---|---|---|---|---|---|---|---|---|---|
| 2026 | 41 | 93 | 83 | 45 | 57 | 86 | 72 | 61 | 68 | 77 |
| 2025 | 42 | 88 | 80 | 45 | 58 | 84 | 71 | 61 | 67 | 77 |
| 2024 | 41 | 88 | 82 | 44 | 59 | 85 | 70 | 61 | 67 | 79 |
| 2023 | 42 | 87 | 82 | 45 | 62 | 85 | 72 | 61 | 65 | 79 |
| 2022 | 41 | 87 | 80 | 45 | 66 | 81 | 72 | 60 | 65 | 74 |
| 2021 | 30 | 75 | 81 | 45 | 66 | 89 | 40 | 59 | 60 | 65 |
| 2020 | 29 | 75 | 76 | 45 | 70 | 88 | 47 | 56 | 60 | 66 |
| 2019 | 30 | 75 | 72 | 44 | 69 | 86 | 41 | 55 | 60 | 66 |
| 2018 | 30 | 75 | 72 | 45 | 71 | 87 | 34 | 56 | 63 | 68 |
| 2017 | 30 | 75 | 57 | 44 | 65 | 87 | 31 | 51 | 58 | 64 |
Compare two years
Best fit & conditions
Higher scores mean a better fit for that use case. Learn more about use-case fit →
Subject profile
Academic Probation · NHTSA safety recalls
No NHTSA safety recall is on record for the 2021 Lexus NX. Other model years of the NX have 14 — listed below.
14 recalls on other model years of the NX (2018–2019, 2022–2025)
Mar 24, 2026Equipment: other: labelsThe load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Toyota Tundra, Tacoma Hybrid, Tacoma, RAV4 Hybrid, Land Cruiser Hybrid, Lexus GX550, 2024-2026 Tundra Hybrid, 2025 Sequoia Hybrid, Crown Signia, Grand Highlander, Lexus TX500 Hybrid, Lexus NX350 Hybrid, 2025-2026 Grand Highlander Hybrid, and Lexus TX350 vehicles. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy
Dealers will replace the load carrying capacity modification label, free of charge. Owner letters were mailed May 26, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB04, 26LA04, 26TB07, and 26TA07.
NHTSA campaign 26V179000 ↗Manufacturer no. See attached Part5738,230 vehicles potentially affected (all models in the campaign)Owners notified May 22, 2026Filed by Toyota Motor Engineering & ManufacturingFiled as NX HYBRIDMar 18, 2026Back over prevention: softwareThe rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.
NHTSA campaign 26V162000 ↗Manufacturer no. 26LB02 / 26LA02144,200 vehicles potentially affected (all models in the campaign)Owners notified May 15, 2026Filed by Toyota Motor Engineering & ManufacturingFiled as NXOct 30, 2025Back over prevention: display functionPlease see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
NHTSA campaign 25V744000 ↗Manufacturer no. 25TB13/25LB06/WRE251,024,407 vehicles potentially affected (all models in the campaign)Owners notified Dec 5, 2025Filed by Toyota Motor Engineering & ManufacturingFiled as NX, NX HYBRID, NX PLUG-IN HYBRIDFeb 6, 2025Seat belts: rear/other: webbingThe second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Risk
A damaged seat belt may not adequately restrain an occupant, increasing the risk of injury during a crash.
Remedy
Dealers will inspect the seat belt webbing and replace the seat belt assembly if necessary, free of charge. Owner notification letters were mailed March 20, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA03 and 25LA03.
NHTSA campaign 25V059000 ↗Manufacturer no. 25TA03 / 25LA0340,922 vehicles potentially affected (all models in the campaign)Owners notified Mar 20, 2025Filed by Toyota Motor Engineering & ManufacturingFiled as NX, NX HYBRIDJan 29, 2025Air bags: frontal: driver clockspring/spiral cassette · Steering: columnAn electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy
Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
NHTSA campaign 25V040000 ↗Manufacturer no. 25TA02/25LA021,716 vehicles potentially affected (all models in the campaign)Owners notified Mar 17, 2025Filed by Toyota Motor Engineering & ManufacturingFiled as NXJan 22, 2025Fuel system, gasoline: delivery: fuel pumpThe low-pressure fuel pump inside the fuel tank may fail.
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Camry, 2019 Lexus NX300, and 2019 RX350L vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk
Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Remedy
Dealers will replace the fuel pump assembly, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA01 and 25LA01.
NHTSA campaign 25V028000 ↗Manufacturer no. 25TA01 / 25LA01858 vehicles potentially affected (all models in the campaign)Owners notified Mar 12, 2025Filed by Toyota Motor Engineering & ManufacturingFiled as NXDec 5, 2024Service brakes, hydraulic: foundation components: disc: caliper · Wheels: hubSome of the bolts that secure the front brake caliper and the wheel hub bearing may be loose, which can result in a damaged caliper brake hose or possible wheel detachment.
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 RAV4 and 2025 Lexus NX vehicles. Some of the bolts that secure the front brake caliper and the wheel hub bearing may be loose, which can result in a damaged caliper brake hose or possible wheel detachment.
Risk
A damaged brake line can cause a brake fluid leak, reducing brake performance and increasing the distance required to stop the vehicle. Wheel detachment can result in a loss of vehicle control. Either condition increases the risk of a crash.
Remedy
Dealers will inspect and tighten the front brake caliper mounting bracket and hub bearing bolts, as necessary, free of charge. In addition, any damaged components will be replaced, free of charge. Owner notification letters were mailed January 23, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TA14 and 24LA08.
NHTSA campaign 24V911000 ↗Manufacturer no. 24TA14, 24LA0870 vehicles potentially affected (all models in the campaign)Owners notified Jan 23, 2025Filed by Toyota Motor Engineering & ManufacturingFiled as NXJun 27, 2024Seats: front assembly: head restraintThe head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
Risk
A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
Remedy
Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
NHTSA campaign 24V482000 ↗Manufacturer no. 24LB06, 24LA0611,418 vehicles potentially affected (all models in the campaign)Owners notified Feb 14, 2025Filed by Toyota Motor Engineering & ManufacturingFiled as NX, NX HYBRIDJul 12, 2023Air bags: frontal: driver clockspring/spiral cassette · Steering: columnAn electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
NHTSA campaign 23V480000 ↗Manufacturer no. 23TA08/ 23LA02152,927 vehicles potentially affected (all models in the campaign)Owners notified Sep 8, 2023Filed by Toyota Motor Engineering & ManufacturingFiled as NX HYBRID, NX250, NX350Jul 12, 2023Electrical system: propulsion system: dc/dc converterThe electric current rectifying module contained within the DC-DC converter may have been damaged during production, which can result in an electrical short-circuit.
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2022 RAV4 Prime and 2022 Lexus NX450h+ plug-in hybrid electric (PHEV) vehicles. The electric current rectifying module contained within the DC-DC converter may have been damaged during production, which can result in an electrical short-circuit.
Risk
A short circuit can cause the DC-DC converter to overheat, increasing the risk of a vehicle fire.
Remedy
Owners are advised not to charge their vehicles when the ambient air temperature is below or expected to drop below 41 degrees Fahrenheit (5 degrees Celsius). Dealers will replace the DC-DC converter, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB07/23LB01.
NHTSA campaign 23V478000 ↗Manufacturer no. 23TB07/23LB0143,442 vehicles potentially affected (all models in the campaign)Owners notified Dec 29, 2023Filed by Toyota Motor Engineering & ManufacturingFiled as NX450H+Sep 1, 2022Service brakes, hydraulicThe Skid Control ECU within the Brake Actuator Assembly may falsely detect an overcurrent condition of the Electronic Parking Brake (EPB) Actuator and enter a failsafe mode which prevents the EPB from being engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus NX250, NX350, and Toyota Tundra vehicles. The Skid Control ECU within the Brake Actuator Assembly may falsely detect an overcurrent condition of the Electronic Parking Brake (EPB) Actuator and enter a failsafe mode which prevents the EPB from being engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk
An electronic parking brake that cannot be engaged while in "park," may result in a vehicle rollaway, increasing the risk of a crash.
Remedy
Dealers will reprogram the Skid Control ECU, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 22TA11 and 22LA04.
NHTSA campaign 22V661000 ↗Manufacturer no. 22TA11 and 22LA0483,725 vehicles potentially affected (all models in the campaign)Owners notified Oct 28, 2022Filed by Toyota Motor Engineering & ManufacturingFiled as NX250, NX350Apr 13, 2022Electronic stability control (esc): control module: softwareThe Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Defect
Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risk
Driving with a deactivated stability control system increases the risk of a crash.
Remedy
Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01.
NHTSA campaign 22V239000 ↗Manufacturer no. 22TA03, 22LA01458,110 vehicles potentially affected (all models in the campaign)Owners notified May 27, 2022Filed by Toyota Motor Engineering & ManufacturingFiled as NX350H, NX450H+Apr 13, 2022Structure: body · Suspension: front: shock absorberMissing spot-welds between the body panels and the front shock absorber mounting areas may cause the front shock absorber to separate from the mounting area.
Defect
Toyota Motor Engineering & Manufacturing (Lexus) is recalling certain 2022 NX250, NX350, NX350h, and NX450h+ vehicles. Missing spot-welds between the body panels and the front shock absorber mounting areas may cause the front shock absorber to separate from the mounting area.
Risk
A separated shock absorber can cause a loss of vehicle stability, increasing the risk of a crash.
Remedy
Dealers will add welds to body panels or replace the body panels where welds have failed, free of charge. Owner notification letters were mailed on June 10, 2022. Owners may contact Lexus customer service at 1-800-331-4331. Lexus's number for this recall is 22LA02.
NHTSA campaign 22V238000 ↗Manufacturer no. 22LA024,215 vehicles potentially affected (all models in the campaign)Owners notified Jun 10, 2022Filed by Toyota Motor Engineering & ManufacturingFiled as NX250, NX350, NX350H, NX450H+Nov 4, 2020Fuel system, gasoline: delivery: fuel pumpThe low-pressure fuel pump inside the fuel tank may fail.
Defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
NHTSA campaign 20V682000 ↗Manufacturer no. 20TA02, 20LA011,525,742 vehicles potentially affected (all models in the campaign)Owners notified Jan 21, 2021Filed by Toyota Motor Engineering & ManufacturingFiled as NX300
Source: NHTSA Office of Defects Investigation recall database, model years 2017–2026. Recalls are listed by model year as the manufacturer filed them; whether a specific car is affected depends on its VIN — check a VIN at nhtsa.gov ↗. NHTSA model names matched to this page: NX, NX HYBRID, NX PLUG-IN HYBRID, NX250, NX300, NX350, NX350H, NX450H+.
Detailed scoring by subject
1Performance & PowertrainThe NX's lowest-graded category.0.00F
The 2021 NX 300h carries the first generation's 2.5L Atkinson-cycle four plus front and rear motor-generators unchanged for its final model year, at 194 combined system hp — near the floor of an SUV band that runs to 550 hp, and 41 hp below the NX 300's 2.0T.
Lexus publishes no combined system torque for the 300h, so US spec listings carry the gas engine's 152 lb-ft — low even by compact-crossover standards and 106 lb-ft behind the NX 300 turbo sold alongside it.
Instrumented at 8.8 seconds to 60 mph, the hybrid sits at the slow end of the SUV band — the arithmetic of 194 hp moving 4,180 lb — and independent road tests land in the same 8.6–9.1 s window rather than beating it.
The power-split hybrid has no turbo lag and moves between electric and gas drive without a seam, and testers call it smooth and quiet in ordinary use; the 2.5L only turns coarse when the throttle is pinned.
The planetary e-CVT has no discrete ratios to hunt between and is transparent at part throttle, but it flares revs under hard acceleration; Lexus masks rather than fixes that with Active Sound Control and paddle 'shifts' that imitate a stepped automatic.
The hybrid is rated 500 lbs below the gas NX 300 and sits just above the floor of the SUV band — a small utility trailer and nothing beyond it.
Every US NX 300h is all-wheel drive: Lexus's AWD-i drives the rear axle with a dedicated electric motor rather than a driveshaft, so there is nothing to option and no FWD hybrid sold here. Operation is on-demand and basic — no low range, no locking differentials, no terrain-mode suite.
A unibody crossover with 6.7–7.0 in of ground clearance on road tires, with no skid plates, no locker, no crawl control and no off-road grade anywhere in the 2021 NX range. The electric rear axle covers a wet ramp or a snowy driveway and that is the whole brief.
Two distinct powertrains for 2021 — the 235 hp 2.0L turbo and this full hybrid — covering mainstream needs with an electrified option, but a narrower spread than the four-way NX 250/350/350h/450h+ range the second generation brought for 2022.
2Efficiency & RangeOne of the NX's strongest categories.3.07B
EPA rates the 2021 NX 300h AWD at 31 MPG combined, unchanged from 2020 — a clear 6 MPG over the gas NX 300, but graded against other hybrids rather than the fleet it is only mid-pack, and 8 MPG behind the NX 350h that replaced it for 2022.
City is the power-split hybrid's stronger figure, as electric launch and regenerative braking predict, but 33 MPG is modest beside the 40-plus city ratings newer hybrid crossovers post.
Highway trails city by 3 MPG — the usual hybrid inversion — and real-world driving beats the rating comfortably, a 1,020-mile test averaging 34.1 MPG overall.
A 14.8-gallon tank caps total range at 459 miles — decent in absolute terms but short for a hybrid, where a larger tank on a comparable rating routinely clears 550 miles.
EPA puts annual fuel cost at $2,000 — mid-band for a hybrid, and the figure understates the gap to its own stablemate, since this is $2,000 of regular where the premium-fuel NX 300 burns more of a dearer grade.
The NX 300h runs on regular 87-octane unleaded with nothing to plug in and no fuel-grade penalty — a real ownership advantage over the turbocharged NX 300 beside it and over the premium-rated NX 350h that succeeded it in 2022.
3SafetyOne of the NX's strongest categories.3.50A-
The 2021 NX (including the NX 300h hybrid) carries NHTSA's top 5-star overall rating, with 4 stars frontal and rollover offset by 5 stars side.
A clean sweep of Good results in all six IIHS crashworthiness tests plus Superior front crash prevention and Good headlights earned the 2021 NX the Top Safety Pick+ award — the best available outcome under the 2021 criteria.
For 2021 Lexus made Blind Spot Monitor with Rear Cross Traffic Alert standard on the NX 300h, joining the already-standard Lexus Safety System+ 2.0 — so AEB with pedestrian detection, all-speed adaptive cruise, lane departure alert with steering assist, lane tracing assist, automatic high beams and road sign assist all ship on the base hybrid with nothing safety-critical locked behind a trim walk.
IIHS rated the standard Pre-Collision System Superior for both vehicle-to-vehicle (collisions avoided at 12 and 25 mph) and daytime pedestrian detection; nighttime pedestrian testing did not exist in the 2021 protocol, so top-band night performance is unproven rather than demonstrated.
Blind Spot Monitor with Rear Cross Traffic Alert is standard across the 2021 range — a genuine improvement over 2020, when it was optional — but coverage is alert-only: no rear cross-traffic braking, no steering intervention, and no safe-exit assist.
Lane Departure Alert with Steering Assist and Lane Tracing Assist are standard and reviewers describe the centering as gentle and unobtrusive, but this generation's LTA works only in concert with the radar cruise and asks for frequent hand input rather than holding the lane confidently on its own.
All-Speed Dynamic Radar Cruise Control is standard and works down to a full stop with resume, and reviewers found the conservative following calibration well suited to the 4,180-lb hybrid; the combined highway assist is a basic ACC-plus-LTA pairing rather than an integrated, curve-aware system.
No hands-free highway system is offered on the 2021 NX at any trim — Lexus Teammate with Advanced Drive launched on the LS sedan and did not reach the NX in this generation.
IIHS rated every 2021 NX headlight configuration Good — both the standard LED units and the Triple-Beam LED with adaptive front lighting — so the volume hybrid trim carries top-rated lighting without an options-package upgrade.
Forward sightlines from the raised seating position are good, but the NX's heavily styled rear three-quarters — thick C-pillars, a rising beltline and a shallow rear window — create real over-the-shoulder blind zones, and the 360-degree Panoramic View Monitor that would compensate is optional rather than standard on the volume hybrid.
IIHS rates the NX's LATCH hardware Acceptable — two outboard positions with complete anchors plus a tether-only center position — and the compact rear bench and modest door aperture make a rear-facing seat behind a tall front passenger a squeeze, so it is workable rather than easy.
4Space & ComfortOne of the NX's weakest categories.0.99F
The first-generation NX is a strictly two-row, five-passenger compact crossover — no third row or captain's-chair variant was ever offered on the NX 300h.
38.2 inches without the moonroof is near the bottom of the SUV band — the NX's low, heavily raked roofline costs it real headroom against boxier compact rivals.
42.8 inches sits comfortably above the SUV band midpoint; front-seat stretch-out room is one of the NX's better packaging results and is unaffected by the hybrid battery.
The published 38.1 inches is mid-band, but reviewers consistently report the coupe-like roofline pinching real-world rear headroom more than the figure suggests.
36.1 inches is solidly mid-band for an SUV and generous for a compact luxury crossover — reviewers seat adults over six feet behind a similarly sized driver without complaint.
The NX has no third row and never offered one — a two-row compact crossover positioned below the RX in the Lexus SUV ladder, so it scores in the low band by definition rather than by execution.
16.8 cubic feet falls below the floor of the SUV normalization band (25 cu ft) — this is the practical weak point of the car, as the sharply angled rear glass and short overhang eat into a hold that is already small for the segment.
53.7 cubic feet with everything folded is just under the SUV band floor of 55 — a compact-crossover figure that trails most two-row rivals even before the tapering roofline limits how tall a load can be.
Everyday storage is adequate but unremarkable: a decent covered console bin, a shelf under the center stack with a 12V/USB nook, door pockets and an under-floor cargo tray — but the Remote Touch touchpad monopolizes console real estate, there is no household outlet, and wireless charging is a package option rather than a standard tray.
Front seats draw segment-leading praise for cushioning and support over long stints, and the rear bench is generously padded with reclining backrests; the one recurring complaint is roofline-induced headroom rather than the seats themselves.
The NX 300h rides with Lexus-typical isolation over broken pavement while keeping body motions in check; the F Sport's performance dampers and 18-inch wheels trade some of that compliance for sharper impacts over speed bumps and potholes.
Wind noise is well suppressed and the hybrid glides silently on electric power at low speed, but reviewers and owners both flag noticeable road and tire roar at highway cruise, and the e-CVT lets the 2.5-liter drone under hard acceleration.
The key comfort kit exists — heated and ventilated front seats, heated steering wheel, dual-zone climate, rear vents and remote climate start through the Lexus app — but on the volume hybrid most of it arrives via the Premium/Luxury packages, and there is no separate rear climate zone and no heated rear seats below the top package.
5Cost of OwnershipMid-pack among this car's ten categories.2.44C+
In its final first-generation model year the NX still opened under $39,000 delivered — the cheapest entry into the compact luxury SUV class, several thousand below an X3, Q5 or GLC — which places it in the upper half of an SUV band running $25,000–$65,000.
The hybrid is AWD-only and its base grade is the volume seller, at $41,185 delivered; most cars left the lot with the Premium and/or Navigation packages that add the power liftgate, memory seats and the 10.3-inch navigation display, pushing a typically equipped car to roughly $43,500. The Luxury grade tops the hybrid range at $47,635 delivered.
Published estimates for this nameplate span a factor of five — CarEdge projects about $2,500 while Edmunds True Cost to Own runs far higher by pricing scheduled service at Lexus dealer labor rates — so the low $5Ks is the fair read: a thoroughly proven Toyota hybrid-synergy powertrain with genuinely low repair incidence, offset by luxury-dealer service pricing. It sits below the $5,800 carried on the second-generation 2023 NX, reflecting the simpler, older first-generation car and 2021-era service costs.
The NX is the strongest value-holder in the compact luxury class and the hybrid holds best of all; independent estimates for the NX 300h cluster between 61% and 65%, so 62% is a defensible central figure for a 2021 car. Lexus's segment-wide reputation for retained value is the main reason cost of ownership scores well here despite a luxury sticker.
Lexus's 4-year/50,000-mile basic coverage is exactly the luxury-segment norm — level with BMW, Mercedes-Benz, Audi and Acura — and mid-band for the framework.
Six years/70,000 miles beats the German rivals' 4/50 but sits far below the 10-year plans anchoring the top of this band. On a hybrid the meaningful backstop is the separate battery term, and 2021 falls inside the 2020-and-newer window that extended Lexus hybrid battery coverage to 10 years/150,000 miles — cover on the single most expensive component of this powertrain.
Lexus covers only the first two scheduled services — 6 months/5,000 miles and 12 months/10,000 miles — which is short next to BMW's 3-year/36,000-mile plan, but it is paired with four years of unlimited-mileage roadside assistance and the long Lexus Enform Safety Connect trial that 2020-and-newer models carry. Solid rather than generous, and scored level with the identical program on the second-generation NX.
$43,500 volume-trim price minus its estimated resale value after 5 years (62% retained, or about $26,970) leaves about $16,530 in depreciation. Add the projected $5,200 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $21,730 in total.
6Reliability & QualityThe NX's best-graded category.4.00A+
2021 is the seventh and final year of the AZ10 generation, so the NX 300h reached it fully sorted, and both major sources agree: Consumer Reports rates the 2021 NX and 2021 NX Hybrid "much more reliable than other cars from the same model year," and J.D. Power's 2024 Vehicle Dependability Study — which surveys exactly this 2021 cohort at three years of ownership — named the NX best in Compact Premium SUV. Held just below the top of the band because a Consumer Reports annual-issue trouble-spot table circulating among owners flagged major engine problems on the 2021 NX300h specifically, a dissenting small-sample signal against CR's own current per-year verdict.
Lexus is the US dependability benchmark, and the study that covers 2021-model-year cars is the one it won outright: 135 PP100, first overall for a second consecutive year, with the next premium brand (Porsche) 40 problems per 100 behind. Consumer Reports places Lexus first or second in brand reliability over the same span. Nothing in the compact luxury SUV segment — Audi Q5, Mercedes GLC, BMW X3, Acura RDX — carries a comparable record.
The 2021 NX carries no NHTSA recall campaigns at all — unusual for a vehicle five model years into the field. The AZ10 generation's recall history is concentrated in earlier gasoline build years (the industry-wide Denso low-pressure fuel pump campaigns that swept 2018-2019 NX300s, plus a 2025 follow-on covering 858 units of 2019 NX300/RX350L), and the hybrid's e-CVT, battery and inverter hardware never drew a campaign. Not a perfect 100 because the fuel-pump family of campaigns is a genuine engine-stall defect that repeatedly expanded across Toyota-group model years, so a later expansion reaching 2021 builds is not impossible.
The NX 300h runs the 2.5L Atkinson-cycle 2AR-FXE with Toyota's planetary-gear THS II hybrid drive and a separate rear motor for e-AWD — the same architecture as the Camry Hybrid, RAV4 Hybrid and ES 300h, and one of the best-documented high-mileage powertrains sold in the US. There is no turbo, no belt, no clutch pack and no conventional stepped automatic to fail, and regenerative braking spares the friction brakes. Lexus also backs the traction battery for 10 years/150,000 miles on 2020-and-later hybrids, transferable to later owners.
NuLuxe upholstery, well-padded common touch points and tightly fitted trim make the NX cabin genuinely nice, but by 2021 the 2015-vintage architecture was the oldest in the segment and reviewers noted hard plastics below the beltline and a cramped, button-heavy console that a Volvo XC60 or Genesis GV70 interior of the same year clearly outclasses on material richness for the money. Good, not class-leading at a luxury price.
Built at Toyota Motor Kyushu's Miyata plant in Fukuoka, the NX is a textbook example of Japanese assembly consistency — even panel gaps, aligned trim, and a structure reviewers describe as rattle- and squeak-free even when criticizing the cabin's age. The one persistent drag on its initial-quality standing is the Remote Touch touchpad, an interface complaint rather than an assembly one, which is why this sits high rather than at the very top.
Roughly 240 US Lexus dealers is a thinner footprint than a mainstream brand, so rural owners drive further for warranty work, but service satisfaction is the best in the business — Lexus is a repeat leader in J.D. Power's luxury Customer Service Index, with loaner cars, complimentary first-year maintenance and Toyota's parts logistics behind the counter. For a 2021 car still inside its 6yr/70k powertrain and 10yr/150k battery coverage, that support network is a real ownership asset.
The NX 300h shares its platform, 2AR-FXE engine and hybrid hardware with the RAV4 Hybrid and Camry Hybrid, so wear items are cheap, universally stocked and familiar to independent shops — RepairPal puts NX300h average annual maintenance at $327, exceptionally low for a luxury crossover. It stops short of the top band because Lexus-badged body, trim and electronic parts plus luxury dealer labor rates still run well above the Toyota equivalents, and the enthusiast aftermarket for a hybrid compact crossover is thin.
7Technology & InfotainmentOne of the NX's weakest categories.0.68F
The volume NX 300h carries an 8.0-inch center display, small by 2021 standards; note that the first-generation NX never received a touchscreen at all — the display is driven exclusively by the console Remote Touch touchpad, with the UX penalty for that carried in 7.1.2.
The Remote Touch touchpad is the most criticized interface in the segment: flick/pinch/swipe gestures on a console pad to move a cursor across a distant screen, with dropped inputs and a steep learning curve, and it makes CarPlay and Android Auto genuinely awkward to operate on the move.
Wired Apple CarPlay and Android Auto are standard across the 2021 NX range (CarPlay arrived for 2019, Android Auto for 2020), along with Amazon Alexa integration — but no wireless projection is offered on any trim, and the single USB-A data port is the only way in.
The built-in voice system is a dated command-phrase engine rather than a natural-language assistant, and embedded navigation is a paid option (bundled with the 10.3-inch display) rather than standard — so most owners default to phone projection, with the subscription Destination Assist concierge as the fallback.
This is the strongest part of the NX's tech story: eight speakers standard, a 10-speaker Lexus Premium upgrade, and an excellent 14-speaker Mark Levinson system whose amplifier was actually revised for the 2021 model year.
The NX 300h uses conventional analog dials — a hybrid power meter and speedometer flanking a 4.2-inch color multi-information display — with no full-digital cluster available; only F Sport trims get the larger moving-ring TFT meter, and even that is a hybrid analog/digital design.
There is no meaningful over-the-air update path on the 2021 NX — no whole-vehicle software updates, and map updates for the optional navigation are handled through the dealer or a USB/download process rather than pushed to the car.
Lexus Enform Remote through the Lexus app covers the core set — remote start with climate, lock/unlock, vehicle locate, guest driver alerts — but it is a complimentary-trial-then-subscription product, there is no phone-as-key, and the app is a generation behind the best in the segment.
Port provision is the car's age showing plainly: two USB-A ports and 12V sockets, no USB-C anywhere in the cabin, no rear-seat USB on the volume trim, no household outlet, and the wireless charging pad reserved for the top package.
Smart Access proximity entry with push-button start is standard and remote start works from both the app and the fob, and for 2021 Lexus added power-folding auto-dimming reverse-tilt mirrors — but the hands-free kick-sensor power liftgate remains a standalone option and there is no phone-as-key.
A rear camera is standard and 2021 brought Intuitive Parking Assist into the options list, but the Panoramic View Monitor that would offset the NX's thick C-pillars and shallow rear glass is an option that was genuinely hard to find on US dealer lots — owners report having to special-order it.
No head-up display was offered on the US-market first-generation NX at any trim or package — a notable omission in a segment where rivals offered one, and one US owners specifically complained about since the feature was available on the Canadian car.
8Use-Case FitMid-pack among this car's ten categories.1.95C-
Rear legroom of 36.1 inches and a low-ish step-in make daily kid duty workable, but IIHS rates the LATCH hardware only Acceptable (two complete positions plus a tether-only center), and 16.8 cubic feet behind the seats means a stroller plus a grocery run is a real packing exercise.
The safety proposition is excellent on the trim families actually buy: IIHS Top Safety Pick+ and a five-star NHTSA overall rating, with Lexus Safety System+ 2.0 standard and Blind Spot Monitor with Rear Cross Traffic Alert newly made standard for 2021 — nothing safety-critical sits behind an options walk.
Comfortable, well-padded seats with reclining rear backrests and a 459-mile range make the miles easy, but the family case is capped by the tapering roofline pinching rear headroom, rear vents in place of a true rear climate zone, no rear entertainment or rear USB on the volume trim, and the smallest cargo hold in the class with four aboard.
This is what the NX 300h is built for: silent electric creep in traffic, seamless stop/start, light low-effort steering, a compact footprint and standard full-speed adaptive cruise with lane tracing — the only daily annoyances are the touchpad interface and having to plan highway passes.
31 MPG combined on regular gasoline is outstanding running cost for an AWD luxury crossover — the EPA puts annual fuel at about $2,000 against $3,250 for the turbocharged NX 300 AWD, which also demands premium — and the Toyota hybrid system's regenerative braking stretches pad and rotor life.
A 182.3-inch overall length and a tight 37.4-foot turning circle with light steering make the NX genuinely easy to thread and park; the offset is poor over-the-shoulder visibility past thick C-pillars, with both the 360-degree camera and parking sensors left as options.
The NX 300h is not a work vehicle in any meaningful sense: 1,500 pounds of towing (500 less than the gas NX 300), no bed, a 16.8 cubic-foot hold, and a 194-hp hybrid system that is already working hard to move 4,180 pounds unladen.
The mechanical package is genuinely proven — the same Toyota Hybrid System architecture that racks up high mileage in Camry and RAV4 hybrids and in fleet Prius duty — but everything around it is a luxury interior with NuLuxe or leather and no wear-friendly or washable trim option, so hard work use would be abusing a nice car rather than using a tool.
There is essentially no work-oriented provision: cargo tie-downs and an under-floor tray are the extent of it, with no onboard 120V power, no bed or partition options, carpeted surfaces throughout, and no factory upfit ecosystem behind it.
A strong tourer: 459 miles of EPA range on regular fuel from the 14.8-gallon tank, front seats reviewers rank among the segment's best, well-suppressed wind noise and standard full-speed radar cruise with lane tracing — held back from the top band by highway road roar and the second row's tight headroom.
Electronic On-Demand AWD-i is standard, which covers wet gravel, trailheads and snow duty, but 6.7 inches of ground clearance, no low range or terrain modes, 1,500 pounds of towing and no onboard power keep it firmly in the gravel-road-and-bike-rack band rather than genuine adventure territory.
60/40 folding seats, an under-floor bin and available roof rails give the basics, but 16.8 cubic feet behind the seats and 53.7 with them folded are among the smallest in the compact luxury class, and the sharply raked tailgate limits how tall a load the space can actually take.
9Driving ExperienceMid-pack among this car's ten categories.2.02C
The NX 300h is secure and composed rather than agile: reviewers find it handles curvy roads competently with decent body control, but 4,180 pounds and a comfort-first chassis tune mean it never encourages being hurried, and the F Sport's performance dampers sharpen it only marginally.
Accurate and predictable — reviewers say you know where the front wheels are pointed — but the assistance is light and the rack transmits almost nothing back; it is tuned for parking-lot ease rather than road feel.
Regen-to-friction blending is nearly imperceptible in ordinary driving and the dual motors do most of the slowing, but this is an older hybrid brake system and it shows under hard use — reviewers report a grabby hand-off in emergency stops and Edmunds calls the pedal outright mushy.
The Toyota Hybrid System's calibration is a genuine strength — electric launch is instant and silent, engine start/stop is essentially undetectable, and there is no shift shock at all — but the planetary e-CVT flares revs ahead of the actual acceleration, and 194 hp in a 4,180-lb crossover means an 8.8-second 0-60 and passing manoeuvres that have to be planned.
Near-silent in EV mode and unobtrusive at a steady cruise, but the e-CVT's fixed-rpm behaviour makes the 2.5-liter four drone loudly and tunelessly whenever the driver asks for real acceleration — the standard complaint about this generation's hybrid.
A 37.4-foot curb-to-curb circle is tight for an SUV and a real everyday asset in parking structures and U-turns, consistent with the NX's compact 182.3-inch length and 104.7-inch wheelbase.
The raised seating position, wide power-seat adjustment range and supportive front chairs make for a good driving position, and the physical climate controls are well placed — but the low roofline crowds tall drivers, the audio controls are buried in a nook behind the shifter, and the console touchpad forces you to look away from the road to move a cursor.
Nobody buys an NX 300h for the drive: 8.8 seconds to 60, a droning e-CVT, numb steering and brakes tuned around regen add up to a refined appliance, and the F Sport's suspension tune and paddle-operated simulated ratios do not change the character.
10Value & Market PositionMid-pack among this car's ten categories.2.42C+
A 2021 NX opened at $38,635 delivered — the cheapest way into the compact luxury class, several thousand under an X3, Q5 or GLC — and every car carried Lexus Safety System+ 2.0, an 8-inch display with Apple CarPlay, Android Auto and Alexa, a Wi-Fi hotspot, dual-zone climate, NuLuxe upholstery and 10-way power front seats, with Blind Spot Monitor and Rear Cross Traffic Alert newly made standard for 2021. It stops short of the top band because heated seats, the power liftgate, navigation, the larger 10.3-inch display, the surround-view monitor and the moonroof all sat behind packages or the Luxury grade.
The cost-per-year argument is genuinely strong: $41,185 delivered bought an AWD luxury crossover rated 31 mpg combined, an IIHS TOP SAFETY PICK+ and NHTSA 5-star overall, best-in-class retained value and the brand that topped J.D. Power's 2021 dependability study. What keeps it mid-pack is that the money buys neither pace nor space — 194 system hp and 8.8 seconds to 60 mph, 16.8 cu ft behind the rear seats against rivals offering appreciably more — and the Remote Touch infotainment was the class's worst interface by 2021.
Six configurations across two powertrains — NX 300 FWD and AWD, NX 300 F SPORT, NX 300 Luxury, NX 300h, NX 300h Luxury and the NX 300h F SPORT Black Line Special Edition — spanning about $38,600 to $47,900 delivered, with FWD available as a genuine entry point. Reasonable rather than wide: the hybrid is AWD-only and offered in just two regular grades, and there is no plug-in or performance variant, so the ladder is narrower than the four-powertrain lineup the redesigned car would bring in 2022.
58,514 US sales in 2021 — up 4.9% on 2020 and the best-selling entry luxury SUV in the country — in the seventh and final model year of a design first sold for 2015. Holding the top of a fiercely contested class that late in a lifecycle, against much newer rivals and through the chip shortage, is a strong market verdict; it falls short of the top band only because the NX was at its plateau rather than rising.
Lexus held the strongest dependability and retained-value reputation in the luxury field in 2021 — top brand in J.D. Power's Vehicle Dependability Study for the ninth time in ten years — and buyers pay for that reputation rather than negotiate against it. It sits below the aspirational top band because Lexus trades on reliability and quiet comfort rather than the performance halo BMW, Porsche or Genesis bring to the same class, and because Porsche, not Lexus, took KBB's 2021 luxury resale crown.
As a run-out model in the last year of its generation the NX carried real factory support for a Lexus — $1,500 Lexus Cash or 0.9% APR for 60 months during mid-2021, stackable with a $1,000 loyalty incentive — which is meaningfully better for a buyer than the sticker-or-above market the redesigned car faced later. The chip shortage tightened supply through the second half of the year and average market incentives collapsed to about 4.3% by August, so the window for those deals was narrow.
2021 is the seventh and final model year of the first-generation AL20 NX, on sale since late 2014 and facelifted back in 2017 — and its replacement was not merely rumored but revealed on 11 June 2021, during the model year, with production starting that December. A 2021 buyer was purchasing a car already publicly superseded, with an eight-inch touchpad-controlled infotainment system that the incoming car replaced outright.
Reviewers treated the 2021 NX as a safe, comfortable, well-built choice that had been passed by — U.S. News scored it 7.2/10 and ranked it 13th among 2021 luxury compact SUVs, praising the serene cabin, materials and low projected ownership costs while marking it down for the infotainment system, and Edmunds added modest pace and a small cargo hold. The hard credentials are on safety: IIHS TOP SAFETY PICK+ and a 5-star NHTSA overall rating. No comparison-test wins, no 10Best or NACTOY.
