The verdict
A mixed-report compact luxury sedan, strong on safety and held back by efficiency.
The 2020 C-Class is a strong buy for its cabin, ride and safety scores: it has five-star NHTSA and IIHS Top Safety Pick+ ratings, an interior that set the class standard, and a quiet, cushy ride. It is expensive to own. It requires premium fuel (about $3,050 a year for the C 300 4MATIC), its warranty lasts 4 years/50,000 miles with no longer powertrain coverage, repair bills rise after year three, and it loses value quickly. The trunk holds only 12.6 cu ft, and much of the driver-assist and comfort equipment was sold in option packages. Buy a well-optioned used example with its service history, and budget for upkeep.
Jump to scoresStrengths
- Top-tier crash protection
- A cabin that still feels expensive
- Classic Mercedes ride and quiet
What holds it back
- Costly to fuel
- Short warranty, steep upkeep and fast depreciation
- Small trunk and a tight back seat
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CompareHow it's evolved
10 scored model years · 2017–2026
Subject scores by year
Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.
| Year | Performance | Efficiency | Safety | Space | Cost | Reliability | Tech | Use-case | Driving | Value |
|---|---|---|---|---|---|---|---|---|---|---|
| 2026 | 58 | 37 | 81 | 65 | 32 | 69 | 79 | 48 | 70 | 74 |
| 2025 | 58 | 36 | 63 | 66 | 23 | 67 | 76 | 48 | 71 | 71 |
| 2024 | 58 | 35 | 61 | 66 | 36 | 63 | 77 | 48 | 69 | 74 |
| 2023 | 56 | 36 | 62 | 59 | 35 | 64 | 73 | 46 | 69 | 73 |
| 2022 | 53 | 35 | 61 | 59 | 36 | 59 | 71 | 46 | 67 | 70 |
| 2021 | 56 | 35 | 71 | 58 | 39 | 68 | 59 | 46 | 67 | 66 |
| 2020 | 55 | 32 | 71 | 58 | 36 | 67 | 53 | 47 | 69 | 67 |
| 2019 | 55 | 31 | 70 | 58 | 37 | 65 | 49 | 46 | 69 | 71 |
| 2018 | 55 | 31 | 61 | 58 | 34 | 63 | 42 | 46 | 68 | 70 |
| 2017 | 54 | 35 | 63 | 57 | 35 | 63 | 41 | 46 | 66 | 72 |
Compare two years
Best fit & conditions
Higher scores mean a better fit for that use case. Learn more about use-case fit →
Subject profile
Academic Probation · NHTSA safety recalls
Dec 15, 2023Structure: body: roof and pillarsPlease refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Risk
A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
NHTSA campaign 23V854000 ↗2,976 vehicles potentially affected (all models in the campaign)Owners notified Mar 22, 2024Filed by Mercedes-Benz USA, LLCFiled as AMG C43, AMG C63, C 300, C 350 E, C350EMay 20, 2022Communication: auto crash notification · Electrical system: softwarePlease refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
NHTSA campaign 22V365000 ↗Manufacturer no. See Recall Schedule242,722 vehicles potentially affected (all models in the campaign)Owners notified Jul 8, 2022Filed by Mercedes-Benz USA, LLCFiled as AMG C43, AMG C63, C 300Apr 8, 2022Back over prevention: display functionPlease refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
NHTSA campaign 22V232000 ↗Manufacturer no. 2022060007126,443 vehicles potentially affected (all models in the campaign)Owners notified Jul 15, 2022Filed by Mercedes-Benz USA, LLCFiled as AMG C43, AMG C63, AMG C63 S, C 300, C 350 EDec 13, 2021Fuel system, gasoline: fuel injection system: fuel rail · Fuel system, gasoline: fuel injection system: injectorsDuring the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Risk
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy
Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
NHTSA campaign 21V961000 ↗Manufacturer no. 2022030003139 vehicles potentially affected (all models in the campaign)Owners notified Apr 22, 2022Filed by Mercedes-Benz USA, LLCFiled as AMG C43, AMG C63, C 300Oct 18, 2021SeatsThe seats may have been assembled incorrectly.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly.
Risk
Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will inspect and repair the seats, as necessary, free of charge. Owner notification letters are expected to be mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021110010.
NHTSA campaign 21V818000 ↗Manufacturer no. 202111001027 vehicles potentially affected (all models in the campaign)Owners notified Dec 8, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG C63Jul 2, 2021Exterior lighting: headlightsThe LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Defect
Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
Incorrectly adjusted headlights may reduce visibility, increasing the risk of a crash.
Remedy
Dealers will replace the LED headlights, free of charge. Interim letters notifying owners of the safety risk were mailed August 13, 2021. A second notice will be sent once the remedy is available. Owner notification letters were mailed January 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 21V509000 ↗Manufacturer no. 20211200111,467 vehicles potentially affected (all models in the campaign)Owners notified Jan 7, 2022Filed by Mercedes-Benz USA, LLCFiled as AMG C43, AMG C63, C 300Mar 19, 2021Structure: body: roof and pillarsThe front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Risk
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 21V197000 ↗Manufacturer no. 202107001015,096 vehicles potentially affected (all models in the campaign)Owners notified Sep 3, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG C43, AMG C63, C 300, C 350 E, C350EFeb 5, 2021Communication: auto crash notification · Electrical system: softwarePlease refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign 21V058000 ↗Manufacturer no. 20210200251,292,258 vehicles potentially affected (all models in the campaign)Owners notified Mar 12, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG C43, AMG C63, C 300, C 350 E, C350EJan 29, 2021Seat belts: front: retractorThe front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk
If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it, increasing the risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will check the retraction function of the front seat belts and adjust the damping foam within the B-pillars, as necessary, free of charge. The recall began February 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020010.
NHTSA campaign 21V032000 ↗Manufacturer no. 202102001024,550 vehicles potentially affected (all models in the campaign)Owners notified Feb 26, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG C43, AMG C63, C 300Jul 6, 2020Electrical system: software · Electronic stability control (esc)An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately. On December 18, 2020, an additional 360 vehicles were added to the recall population.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 C63 AMG, C63 AMG S, AMG GT 53, AMG GT 63, AMG GT 63 S, and 2020 GLC 63 AMG, GLC 63 AMG S vehicles. An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately. On December 18, 2020, an additional 360 vehicles were added to the recall population.
Risk
If the ESP does not react properly to a driving situation, it may increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Letters for the owners of the 360 additional vehicles were mailed January 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080016.
NHTSA campaign 20V395000 ↗Manufacturer no. 20200800165,399 vehicles potentially affected (all models in the campaign)Owners notified Aug 28, 2020Filed by Mercedes-Benz USA, LLC.Filed as AMG C63, AMG C63 SJun 22, 2020Engine and engine cooling: engine: gasoline: turbo/superchargerThe screws that retain the turbocharger oil feed and return lines may not have been properly tightened, possibly resulting in an oil leak.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300, E350, and GLC300 vehicles equipped with turbocharged 4-cylinder gasoline engines. The screws that retain the turbocharger oil feed and return lines may not have been properly tightened, possibly resulting in an oil leak.
Risk
An oil leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will inspect the turbocharger oil lines and tighten them as necessary, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070017.
NHTSA campaign 20V364000 ↗Manufacturer no. 202007001790 vehicles potentially affected (all models in the campaign)Owners notified Aug 17, 2020Filed by Mercedes-Benz USA, LLC.Filed as C 300Feb 7, 2020CommunicationAn electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
Risk
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.
NHTSA campaign 20V068000 ↗Manufacturer no. 2020030016239 vehicles potentially affected (all models in the campaign)Owners notified Apr 14, 2020Filed by Mercedes-Benz USA, LLC.Filed as AMG C43, AMG C63 S, C 300
40 recalls on other model years of the C-Class (2017–2019, 2021–2026)
Jul 24, 2026Latches/locks/linkages: doors: lockPlease refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.
Risk
A vehicle rollaway increases the risk of a crash or injury.
Remedy
Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.
NHTSA campaign 26V481000 ↗310,667 vehicles potentially affected (all models in the campaign)Owners notified Sep 18, 2026Filed by Mercedes-Benz USA, LLCFiled as AMG C43 4MATIC, C 300, C 300 4MATICMay 1, 2026Electrical system: instrument cluster/panelThe infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
Risk
An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
Remedy
Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.
NHTSA campaign 26V281000 ↗Manufacturer no. 2026050004144,049 vehicles potentially affected (all models in the campaign)Owners notified Jun 29, 2026Filed by Mercedes-Benz USA, LLCFiled as AMG C43 4MATIC, AMG C63 S E 4MATIC+, AMG C63 S E PERFORMANCE 4MATIC+, C 300, C 300 4MATICMay 12, 2025Electrical system: wiring: fuses and circuit breakersAn incorrect fuse box that was not designed for the vehicle may have been installed.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Risk
An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy
Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
NHTSA campaign 25V255000 ↗Manufacturer no. 2025050003/4443 vehicles potentially affected (all models in the campaign)Owners notified Jun 6, 2025Filed by Mercedes-Benz USA, LLCFiled as AMG C43 4MATIC, C 300May 2, 2025Seat belts: frontThe driver-side seat belt cover may not be properly installed on the seat belt tensioner, which can cause the seat belt anchor to come loose.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 C 300, and 2023-2024 AMG C 43 vehicles. The driver-side seat belt cover may not be properly installed on the seat belt tensioner, which can cause the seat belt anchor to come loose.
Risk
A loose seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will inspect and repair the seat belt covers, as necessary, free of charge. Owner notification letters were mailed May 16, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040012.
NHTSA campaign 25V253000 ↗Manufacturer no. 202504001246 vehicles potentially affected (all models in the campaign)Owners notified May 16, 2025Filed by Mercedes-Benz USA, LLCFiled as AMG C43, C 300Jun 14, 2024Electrical system: wiring: fuses and circuit breakersThe bolt securing the electrical wire to the pre-fuse box could be improperly tightened, causing the wire to overheat. MBUSA's number for this recall is 2024070005.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 C 300 vehicles. The bolt securing the electrical wire to the pre-fuse box could be improperly tightened, causing the wire to overheat. MBUSA's number for this recall is 2024070005.
Risk
An overheated wire can cause a fire and a sudden loss of drive power, increasing the risk of a crash.
Remedy
Dealers will inspect and rework the wiring harness, as necessary free of charge. Owner notification letters were mailed August 2, 2024. Owner may contact MBUSA customer service at 1-877-496-3691.
NHTSA campaign 24V446000 ↗Manufacturer no. 20240700051,058 vehicles potentially affected (all models in the campaign)Owners notified Aug 2, 2024Filed by Mercedes-Benz USA, LLCFiled as C 300May 24, 2024Electrical system: wiring · SeatsThe seat wiring harness may be incorrectly routed, which can cause it to become damaged when the seat is fully reclined.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG C43 4MATIC vehicles, equipped with AMG Performance seats. The seat wiring harness may be incorrectly routed, which can cause it to become damaged when the seat is fully reclined.
Risk
A damaged wiring harness can prevent the air bags installed in the seats from deploying as intended during a crash, increasing the risk of injury.
Remedy
Dealers will inspect and reroute the wiring harness, as necessary, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060009.
NHTSA campaign 24V371000 ↗Manufacturer no. 202406000918 vehicles potentially affected (all models in the campaign)Owners notified Jul 12, 2024Filed by Mercedes-Benz USA, LLCFiled as AMG C43Feb 16, 2024Electrical system: wiring: fuses and circuit breakersThe 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Risk
An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
NHTSA campaign 24V115000 ↗Manufacturer no. 202403000831,848 vehicles potentially affected (all models in the campaign)Owners notified Apr 5, 2024Filed by Mercedes-Benz USA, LLCFiled as AMG C43, AMG C63 S E, C 300Dec 21, 2023Fuel system, gasoline: delivery: fuel pumpPlease refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
NHTSA campaign 23V880000 ↗79,676 vehicles potentially affected (all models in the campaign)Owners notified Feb 23, 2024Filed by Mercedes-Benz USA, LLCFiled as AMG C43, C 300Jun 30, 2023Electrical system: wiringThe ground connections for the electrical wiring harness may not be secured properly, which can result in the electrical wiring harness overheating.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 C300 and 2023 AMG C43 vehicles. The ground connections for the electrical wiring harness may not be secured properly, which can result in the electrical wiring harness overheating.
Risk
An overheated wiring harness can increase the risk of a fire.
Remedy
Dealers will inspect and repair the ground connections for the electrical wiring harness, as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's numbers for this recall are 2023070016, 2023070017, 2023070018, and 2024070016.
NHTSA campaign 23V463000 ↗Manufacturer no. 2023070016,17,18,161,558 vehicles potentially affected (all models in the campaign)Owners notified Aug 11, 2023Filed by Mercedes-Benz USA, LLCFiled as AMG C43, C 300Jun 30, 2023Electrical system: wiringThe transmission wiring harness may be the incorrect length, which can result in harness damage and a loss of drive power.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 C300 and 2023 AMG C43 vehicles. The transmission wiring harness may be the incorrect length, which can result in harness damage and a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will inspect and repair the transmission wiring harness routing, as necessary, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070015.
NHTSA campaign 23V462000 ↗Manufacturer no. 20230700158,178 vehicles potentially affected (all models in the campaign)Owners notified Aug 18, 2023Filed by Mercedes-Benz USA, LLCFiled as AMG C43, C 300Jun 26, 2023Fuel system, gasoline: delivery: fuel pumpPlease refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
NHTSA campaign 23V445000 ↗Manufacturer no. 2023070012143,551 vehicles potentially affected (all models in the campaign)Owners notified Sep 29, 2023Filed by Mercedes-Benz USA, LLCFiled as AMG C43, AMG C63, AMG C63 S, C 300Sep 12, 2022Electrical system: wiring: rear compartment/trunkMoisture accumulation in the trunk may leak into the signal acquisition module (SAM), causing an electrical short circuit.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 C300 vehicles. Moisture accumulation in the trunk may leak into the signal acquisition module (SAM), causing an electrical short circuit.
Risk
An electrical short circuit in the SAM could lead to various malfunctions, such as rear exterior lighting failure, unintentional rear seat folding, and rearview camera failure, increasing the risk of a crash or injury. In addition, an electrical short circuit might increase the risk of a fire.
Remedy
Dealers will install a cover for the SAM, free of charge. Owner notification letters were mailed December 2, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090011.
NHTSA campaign 22V678000 ↗Manufacturer no. 20220900116,752 vehicles potentially affected (all models in the campaign)Owners notified Dec 2, 2022Filed by Mercedes-Benz USA, LLCFiled as C 300Mar 25, 2022Steering: steering wheel/handle barDue to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
Risk
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
NHTSA campaign 22V189000 ↗Manufacturer no. 20220400108,396 vehicles potentially affected (all models in the campaign)Owners notified May 9, 2022Filed by Mercedes-Benz USA, LLCFiled as C 300May 28, 2021Seats: mid/rear assembly: head restraintThe rear headrests may be incorrectly mounted to the seatbacks.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.
Risk
Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.
Remedy
Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.
NHTSA campaign 21V406000 ↗Manufacturer no. 2021060010218 vehicles potentially affected (all models in the campaign)Owners notified Jul 16, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG C43, AMG C63, AMG C63 S, C 300Apr 1, 2021Air bags: sensor: occupant classification · Seat belts: pretensioner · SeatsPlease refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.
Risk
Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040016.
NHTSA campaign 21V230000 ↗Manufacturer no. 20210400168,634 vehicles potentially affected (all models in the campaign)Owners notified May 21, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG C43, AMG C63, AMG C63 S, C 300Feb 12, 2021Communication · Communication: auto crash notificationOn June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Risk
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
NHTSA campaign 21V072000 ↗Manufacturer no. 202103000567 vehicles potentially affected (all models in the campaign)Owners notified Mar 31, 2021Filed by Mercedes-Benz USA, LLCFiled as C 300Oct 2, 2020Latches/locks/linkagesThe center console lock-system might not lock properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 vehicles. The center console lock-system might not lock properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."
Risk
In the event of a rear-end crash, the center console lid may open, increasing the risk of injury to occupants.
Remedy
MBUSA will notify owners, and dealers will check the center console storage compartment, and replace it, if necessary, free of charge. The recall began October 30, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100006.
NHTSA campaign 20V608000 ↗Manufacturer no. 20201000067 vehicles potentially affected (all models in the campaign)Owners notified Oct 30, 2020Filed by Mercedes-Benz USA, LLC.Filed as C 300Jul 31, 2020Electrical system: software · Seat belts: front: warning light/devicesThe software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.
Risk
Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.
NHTSA campaign 20V449000 ↗Manufacturer no. 202008001556 vehicles potentially affected (all models in the campaign)Owners notified Sep 8, 2020Filed by Mercedes-Benz USA, LLC.Filed as C 300Nov 1, 2019CommunicationFor a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA campaign 19V787000 ↗Manufacturer no. 201912000824,226 vehicles potentially affected (all models in the campaign)Owners notified Dec 23, 2019Filed by Mercedes-Benz USA, LLC.Filed as AMG C63S, C 300Aug 9, 2019Electrical system: 12v/24v/48v batteryThe mounting bracket for the 12-volt battery may not be secured. This may allow the battery to shift, possibly disconnecting the terminals in the event of a crash.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 C300, C300 4MATIC, and C43 AMG 4MATIC vehicles. The mounting bracket for the 12-volt battery may not be secured. This may allow the battery to shift, possibly disconnecting the terminals in the event of a crash.
Risk
Loss of power from the battery can impair post-crash functions, such as communicating with emergency services and activating hazard lights. The battery may also detach and become a road hazard. Either of these scenarios can increase the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the battery mounting bracket, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090010.
NHTSA campaign 19V586000 ↗Manufacturer no. 201909001026,584 vehicles potentially affected (all models in the campaign)Owners notified Oct 18, 2019Filed by Mercedes-Benz USA, LLC.Filed as AMG C43, C 300Jul 19, 2019Forward collision avoidance: sensing system: radarA software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.
Risk
An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.
NHTSA campaign 19V540000 ↗Manufacturer no. 20190800081,957 vehicles potentially affected (all models in the campaign)Owners notified Sep 13, 2019Filed by Mercedes-Benz USA, LLC.Filed as AMG C43, AMG C63, C 300Feb 26, 2019SeatsThe seatbacks of the front seats may not properly lock on the right side of the seat.
Defect
Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2017-2018 Mercedes-Benz C300 Cabriolet, C300 Coupe, AMG C43 Coupe, C300 4MATIC Cabriolet, C300 4MATIC Coupe, AMG C43 Cabriolet, AMG C63 Cabriolet, AMG C63 Coupe, AMG C63 S Cabriolet and AMG C63 S Coupe vehicles and 2018 Mercedes-Benz E400 Coupe, E400 Cabriolet, E400 4MATIC Cabriolet and E400 4MATIC Coupe vehicles. The seatbacks of the front seats may not properly lock on the right side of the seat.
Risk
If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.
Remedy
Mercedes will notify owners, and dealers will inspect the locking of the seatback on the affected vehicles and replace the seatback lock, as necessary, free of charge. An interim owner letter was mailed on April 12, 2019 to notify owners. Owners will receive a second notification when the remedy is available. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040007.
NHTSA campaign 19V130000 ↗Manufacturer no. 201904000722,637 vehicles potentially affected (all models in the campaign)Owners notified Jul 12, 2019Filed by Mercedes-Benz USA, LLC.Filed as AMG C43, AMG C63, C 300Dec 19, 2018Electrical system: software · Parking brakeAfter parking and exiting the vehicle, the Electronic Stability Program (ESP) software may prevent the electronic parking brake from being disengaged when returning to the vehicle, unless the ESP system is deactivated.
Defect
Mercedes-Benz USA,LLC (Mercedes) is recalling certain 2019 C43 AMG, C43 AMG Cabrio, C43 AMG 4MATIC Coupe, C300 4MATIC, C300 4MATIC Coupe, C300 Coupe, C300 Cabrio, C300 4MATIC Cabrio, and C300 vehicles. After parking and exiting the vehicle, the Electronic Stability Program (ESP) software may prevent the electronic parking brake from being disengaged when returning to the vehicle, unless the ESP system is deactivated.
Risk
Driving the vehicle with the ESP system deactivated could increase the risk of a crash.
Remedy
Mercedes has notified owners, and dealers will update the ESP system software, free of charge. The recall began January 29, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2018120025.
NHTSA campaign 18V909000 ↗Manufacturer no. 2018120025675 vehicles potentially affected (all models in the campaign)Owners notified Jan 29, 2019Filed by Mercedes-Benz USA, LLC.Filed as AMG C43, C 300Dec 19, 2018Exterior lighting: headlightsThe headlights on these vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300 and C300 4MATIC vehicles. The headlights on these vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
If the low beam headlight is not properly adjusted, the driver may have reduced visibility, increasing the risk of a crash.
Remedy
MBUSA has notified owners, and dealers will inspect the setting of the headlights and adjust them, as necessary, free of charge. The recall began March 12, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019020008.
NHTSA campaign 18V906000 ↗Manufacturer no. 20190200082,364 vehicles potentially affected (all models in the campaign)Owners notified Mar 12, 2019Filed by Mercedes-Benz USA, LLC.Filed as C 300, C 300 4MATICDec 7, 2018SteeringMercedes-Benz USA, LLC (MBUSA) is recalling one 2018 Mercedes-Benz E400 Coupe and one C300 4Matic Coupe. The steering coupling may not have been correctly locked during manufacturing.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling one 2018 Mercedes-Benz E400 Coupe and one C300 4Matic Coupe. The steering coupling may not have been correctly locked during manufacturing.
Risk
If the steering connection was not properly locked, the mechanical connection between the steering wheel and steering rack may come loose, reducing steering ability and increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the steering coupling and lock it correctly if necessary, free of charge. The recall began January 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120010.
NHTSA campaign 18V872000 ↗Manufacturer no. 20181200102 vehicles potentially affected (all models in the campaign)Owners notified Jan 18, 2019Filed by Mercedes-Benz USA, LLC.Filed as C 300Nov 29, 2018Steering: rack and pinion: rackA locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
Risk
A car that cannot be properly steered has an increased risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
NHTSA campaign 18V850000 ↗Manufacturer no. 20190800126,373 vehicles potentially affected (all models in the campaign)Owners notified Aug 23, 2019Filed by Mercedes-Benz USA, LLC.Filed as AMG C63, AMG C63S, C 300, C 350 ENov 27, 2018Seat beltsA correctly fastened seatbelt may be inaccurately detected as being unfastened, preventing the seat belt pre-tensioners from activating in the event of a crash.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 C300 4Matic Cabriolet, C43 AMG Cabriolet, C300 Cabriolet, C300 Coupe, C300 4Matic Coupe, C43 AMG Coupe, E450 Coupe, E53 AMG Cabriolet, S450, S560, E450 Cabriolet, E450 4Matic Cabriolet, E450 4Matic Coupe, E53 AMG Coupe, S450 4Matic, S560 4Matic, S63 AMG and S65 AMG vehicles and Mercedes-Mayback S650 and S560 4 Matic vehicles. A correctly fastened seatbelt may be inaccurately detected as being unfastened, preventing the seat belt pre-tensioners from activating in the event of a crash.
Risk
If the seat belt tensioning does not activate in the event of a crash, it can increase the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the seat belt buckles, free of charge. The recall began March 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019020012.
NHTSA campaign 18V839000 ↗Manufacturer no. 20190200124,969 vehicles potentially affected (all models in the campaign)Owners notified Mar 18, 2019Filed by Mercedes-Benz USA, LLC.Filed as AMG C43, C 300Nov 27, 2018Air bags: sensor: occupant classificationThe status of the passenger side air bag may not display correctly.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.
Risk
If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.
Remedy
MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.
NHTSA campaign 18V838000 ↗Manufacturer no. 2018120009104,663 vehicles potentially affected (all models in the campaign)Owners notified Jan 3, 2019Filed by Mercedes-Benz USA, LLC.Filed as AMG C43, AMG C63, AMG C63S, C 300, C 300 4MATIC, C 350 EOct 29, 2018Electrical system: softwareThe Central Powertrain Controller (CPC) control unit could reset while driving, possibly causing an engine stall.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 Mercedes-Benz C300, C300 4Matic, C300 4Matic Cabrio, C300 4Matic Coupe, C300 Coupe, C300 Cabrio, C43 AMG, C43 AMG Cabrio, C43 AMG Coupe, CLS450, CLS450 4Matic, CLS53 AMG 4Matic, E53 AMG 4Matic, E450 4Matic, E450 4Matic Coupe, E53 AMG 4Matic Coupe, G550, and G63 AMG vehicles. The Central Powertrain Controller (CPC) control unit could reset while driving, possibly causing an engine stall.
Risk
An engine stall can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the CPC control unit software, free of charge. The recall began April 12, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030012.
NHTSA campaign 18V761000 ↗Manufacturer no. 2019030012119 vehicles potentially affected (all models in the campaign)Owners notified Apr 12, 2019Filed by Mercedes-Benz USA, LLC.Filed as AMG C43, C 300Oct 15, 2018Electrical system: 12v/24v/48v battery: cablesThe cover for the starter battery may not cover the live positive electrical wire, and in certain crashes, the vehicle's strut brace may deform and short circuit the battery.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300 4Matic Coupe, C300 4Matic Cabrio, E300, E300 4Matic, C300, C300 4Matic, C300 Coupe and C300 Cabrio vehicles. The cover for the starter battery may not cover the live positive electrical wire, and in certain crashes, the vehicle's strut brace may deform and short circuit the battery.
Risk
If the battery is shorted, the emergency door unlocking would be deactivated for an outside responder and the short circuit could increase the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will replace the positive pole cover, free of charge. The recall began November 27, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018110002.
NHTSA campaign 18V725000 ↗Manufacturer no. 20181100024,073 vehicles potentially affected (all models in the campaign)Owners notified Nov 27, 2018Filed by Mercedes-Benz USA, LLC.Filed as C 300Sep 11, 2018Visibility: glass, side/rearIncorrect bonding of the rear window may cause the window to loosen and detach from the vehicle.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300, C300 4MATIC, C63 AMG, and C63S AMG vehicles. Incorrect bonding of the rear window may cause the window to loosen and detach from the vehicle.
Risk
If the window detaches from the vehicle, it can become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will rework the rear window bonding, free of charge. The recall is expected to begin November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 18V608000 ↗Manufacturer no. 2018100003387 vehicles potentially affected (all models in the campaign)Owners notified Nov 2, 2018Filed by Mercedes-Benz USA, LLC.Filed as AMG C63, AMG C63S, C 300, C 300 4MATICJul 10, 2018Structure: bodyDue to a bonding issue introduced in the production process, the rear beltline trim may separate from the vehicle.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 Mercedes C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63S AMG Cabriolet, and C63 AMG Cabriolet vehicles. Due to a bonding issue introduced in the production process, the rear beltline trim may separate from the vehicle.
Risk
If the beltline trim were to separate from the vehicle while driving, it could become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the rear beltline trim and replace the trim if necessary, free of charge. The recall began on September 21, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 18V456000 ↗Manufacturer no. 201807001210,826 vehicles potentially affected (all models in the campaign)Owners notified Sep 21, 2018Filed by Mercedes-Benz USA, LLC.Filed as AMG C43, AMG C63, AMG C63S, C 300Mar 29, 2018SeatsThe seatbacks of the front seats may not properly lock on the right side of the seat.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 C43 AMG 4Matic Coupe, C300 Coupe, C300 4Matic Coupe, C300 4Matic Cabriolet, C300 Cabriolet, C43 AMG 4Matic Cabriolet and C63S AMG Cabriolet, 2017 C63 AMG Cabriolet, C63S AMG Coupe and C63 AMG Coupe, 2018 E400 Coupe and E400 4Matic Coupe vehicles. The seatbacks of the front seats may not properly lock on the right side of the seat.
Risk
If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the locking of the seatbacks, replacing the seatbacks lock, as necessary, free of charge. The recall is expected to begin May 25, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018040007.
NHTSA campaign 18V207000 ↗Manufacturer no. 20180400073,088 vehicles potentially affected (all models in the campaign)Owners notified Jun 8, 2018Filed by Mercedes-Benz USA, LLC.Filed as AMG C43, AMG C63, AMG C63S, C 300Mar 6, 2018Seats: front assembly: reclinerThe backrest rail and backrest fitting may not be properly welded on the driver and front passenger seats.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 Mercedes Benz C43 AMG, C63S AMG, E63 S AMG Sedan, and E63S AMG Stationwagon vehicles fitted with AMG performance seats. The backrest rail and backrest fitting may not be properly welded on the driver and front passenger seats.
Risk
The incorrect welding may result in the seats failing in the event of a crash, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the welds of the backrest frames, replacing the backrests as necessary, free of charge. The recall is expected to begin May 4, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018060001.
NHTSA campaign 18V150000 ↗Manufacturer no. 201806000199 vehicles potentially affected (all models in the campaign)Owners notified Jul 6, 2018Filed by Mercedes-Benz USA, LLC.Filed as AMG C43, AMG C63SOct 16, 2017Power train: axle assemblyThe rear axle differential mounting flange may fracture from repeated aggressive launches.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 C63 AMG, 2015-2017 C63S and 2017 C63S AMG Coupe and C63 AMG Cabrio vehicles. The rear axle differential mounting flange may fracture from repeated aggressive launches.
Risk
A fractured rear axle mounting flange can cause the rear differential to become misaligned, possibly resulting in failure of the driveshaft and a loss of propulsion, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the vehicle's stability system software and chassis control unit software, free of charge. The recall began on November 20, 2017. MBUSA's number for this recall is 2017110002. Owners may contact MBUSA customer service at 1-877-496-3691.
NHTSA campaign 17V654000 ↗Manufacturer no. 20171100022,098 vehicles potentially affected (all models in the campaign)Owners notified Nov 20, 2017Filed by Mercedes-Benz USA, LLC.Filed as AMG C63Oct 6, 2017Air bags: frontalMercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Risk
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
NHTSA campaign 17V627000 ↗Manufacturer no. 2017110011495,290 vehicles potentially affected (all models in the campaign)Owners notified Dec 6, 2017Filed by Mercedes-Benz USA, LLC.Filed as AMG C43, AMG C63, AMG C63S, C 300, C350ESep 19, 2017Steering: electric power assist systemMercedes-Benz USA, LLC. (MBUSA) is recalling one 2017 C43 AMG, one E300 4Matic sedan, one GLC300, and one E43 AMG 4Matic sedan. These vehicles have electrical power steering control units with improperly welded contact pins.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2017 C43 AMG, one E300 4Matic sedan, one GLC300, and one E43 AMG 4Matic sedan. These vehicles have electrical power steering control units with improperly welded contact pins.
Risk
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall is expected to begin November 10, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
NHTSA campaign 17V574000 ↗4 vehicles potentially affected (all models in the campaign)Owners notified Nov 10, 2017Filed by Mercedes-Benz USA, LLC.Filed as AMG C43Apr 11, 2017Seat belts: pretensionerThe affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and 209, "Seat Belt Assemblies."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 C300, C300 4Matic, C300 Coupe, C300 Coupe 4Matic, C43 AMG, C43 AMG Coupe, C43 AMG Cabrio, C63 AMG, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, C63S Cabrio, GLC300, GLC300 4Matic, GLC43 AMG, S550, S550 4Matic, S550e, S600, S63 AMG 4Matic, S65, Mercedes-Maybach S550 4Matic, and Mercedes-Maybach S600 vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and 209, "Seat Belt Assemblies."
Risk
If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the front seat belts, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V251000 ↗12,743 vehicles potentially affected (all models in the campaign)Owners notified Oct 13, 2017Filed by Mercedes-Benz USA, LLC.Filed as AMG C43, AMG C63, AMG C63S, C 300Apr 11, 2017Steering: electric power assist systemThe electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.
Risk
A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V243000 ↗3 vehicles potentially affected (all models in the campaign)Owners notified Jun 5, 2017Filed by Mercedes-Benz USA, LLC.Filed as C 300Feb 23, 2017Electrical system: starter assembly · Engine and engine cooling: engineIn the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
Risk
If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.
NHTSA campaign 17V114000 ↗Manufacturer no. 2017080002307,629 vehicles potentially affected (all models in the campaign)Owners notified Aug 31, 2017Filed by Mercedes-Benz USA, LLC.Filed as C 300, C450
Source: NHTSA Office of Defects Investigation recall database, model years 2017–2026. Recalls are listed by model year as the manufacturer filed them; whether a specific car is affected depends on its VIN — check a VIN at nhtsa.gov ↗. NHTSA model names matched to this page: AMG C43, AMG C43 4MATIC, AMG C63, AMG C63 S, AMG C63 S E, AMG C63 S E 4MATIC+, AMG C63 S E PERFORMANCE 4MATIC+, AMG C63S, C 300, C 300 4MATIC, C 350 E, C350E, C450.
Detailed scoring by subject
1Performance & PowertrainGrades below the middle of the scale.1.69D
The volume C300 (RWD or 4MATIC) uses the M264 2.0L turbo four introduced with the 2019 W205 facelift, carried unchanged into 2020.
Peak torque of the C300's 2.0L turbo four, available low in the rev range.
Manufacturer-quoted 0–60 for the C300 facelift is in the high-5-second range; instrumented tests of the M264 C300 run a few tenths quicker.
The M264 turbo four delivers strong low-end torque with little lag, but reviewers note it sounds coarse and uninspiring for a luxury car, and the auto stop/start is abrupt.
The 9G-Tronic nine-speed automatic shifts smoothly and quietly in normal driving but can be slow to kick down in Comfort mode.
4MATIC AWD is available on the core C300 sedan and standard on the AMG C43; C63 is RWD-only. Operation is a conventional full-time system without terrain modes.
Three distinct gas engines (2.0L turbo I4, AMG 3.0L biturbo V6, AMG 4.0L biturbo V8) span a wide performance range, but the US lineup had no hybrid or plug-in for 2020 after the C350e was dropped.
2Efficiency & RangeThe C-Class's lowest-graded category.0.06F
EPA combined for the volume C300 4MATIC (2.0L turbo I4, 9-speed auto); the RWD C300 is rated 28 MPG combined.
EPA city rating for the C300 4MATIC volume trim.
EPA highway rating for the C300 4MATIC volume trim.
Computed from the W205 C-Class sedan's 17.4-gallon fuel tank and the EPA 26 MPG combined rating for the C300 4MATIC.
EPA annual fuel cost at 15,000 mi/yr on premium for the C300 4MATIC; the premium requirement compounds modest MPG.
Premium unleaded is required across the entire 2020 C-Class lineup, from the C300 to the AMG models.
3SafetyThe C-Class's best-graded category.2.78B-
NHTSA rated the 2020 W205 C-Class sedan five stars overall, with five-star frontal and side crash results.
2020 IIHS Top Safety Pick+ with Good ratings in every crashworthiness test, though the award applies only to cars with the optional front crash prevention and the Good-rated headlights are also trim-dependent.
The C300 includes AEB (Active Brake Assist), Blind Spot Assist and Attention Assist as standard, but adaptive cruise, lane keeping, and cross-traffic braking sit in the optional $1,700 Driver Assistance Package, which is thin for a luxury car's standard kit.
Standard Active Brake Assist rated Superior vehicle-to-vehicle, but the standard system earns only Basic for pedestrian detection; Superior pedestrian performance requires the option package, and no nighttime pedestrian result exists for this year.
Blind Spot Assist (alert-only, with exit warning) is standard on every C300; the active braking version and cross-traffic braking require the Driver Assistance Package.
Active Lane Keeping Assist and Active Steering Assist centering are competent and generally well reviewed, but both are optional rather than standard on the volume C300.
The optional Active Distance Assist DISTRONIC offers full-speed stop-and-go with route-based speed adaptation and steering assist, among the more refined systems of 2020, but it is not standard.
No hands-free highway driving offered on the 2020 C-Class; Active Steering Assist requires hands on the wheel.
Standard headlights rate Acceptable; Good ratings require the Adaptive High Beam Assist option, so the volume trim does not get the best lights by default.
Typical compact-sedan sightlines with a fairly low cowl but sloping rear roofline and thick C-pillars; rearview camera is standard, 360-degree camera optional.
IIHS rates the LATCH hardware Good with two full LATCH positions, but the compact rear seat limits space for rear-facing seats and three-across fitment.
4Space & ComfortMid-pack among this car's ten categories.1.90C-
The W205 C 300 sedan seats five, with a tight fifth position over the center tunnel.
Front headroom sits in the lower part of the sedan band; the sunroof, fitted to most US cars, costs a little more.
Adequate front legroom for the compact luxury class.
Rear headroom is competitive for a compact sedan.
Rear legroom is typical for the class but tight for tall adults, and reviewers flag a low rear cushion.
The trunk is small for the class, behind the BMW 3 Series' 17 cu ft, though the split-folding rear seat helps.
Storage is ordinary: a covered console bin with cupholders, a modest center armrest bin and door pockets. The 40/20/40 rear seat is the one flexible feature.
The front seats are supportive and adjust widely, with multicontour seats optional. The rear bench's low cushion gives poor thigh support.
The ride is pliant and absorbs bumps in typical Mercedes style while staying composed. Air suspension is optional, and Sport packages with run-flat tires firm it up.
The cabin stays commendably quiet at speed. Some tire roar comes through on run-flats, and the four-cylinder is audible when pushed.
Dual-zone automatic climate is standard. Heated seats, the heated wheel, ventilated seats and three-zone climate are all extra-cost options or packages, which is stingy for a luxury car.
5Cost of OwnershipOne of the C-Class's weakest categories.0.40F
The 2020 C 300 RWD sedan, a carry-over year of the facelifted W205 generation, started at $41,400 before Mercedes-Benz's $995 destination charge.
The C 300 4MATIC was the volume configuration at $44,395 with destination. Most dealer stock carried the Premium package and a few options, which puts a typically equipped car near $47,000, consistent with Edmunds' cash price for the 2020 C 300.
Dealer A/B services are expensive, and repair spend climbs sharply in years 4–5 once the 4-year/50k warranty lapses. That puts 5-year maintenance and repairs near the top of the sedan band.
KBB flags the 2020 C-Class as depreciating faster than most 2020 sedans (bottom quartile). Late-generation W205 sedans lost value further once the W206 arrived for 2022, so a 5-year retention in the mid-40s is the best estimate.
The Mercedes-Benz New Vehicle Limited Warranty of 4 years / 50,000 miles covers the 2020 C-Class. That is typical for the luxury segment.
Mercedes-Benz offers no separate, longer powertrain warranty, so powertrain coverage ends with the 4-year/50k basic warranty. That is below the start of the sedan band.
The 2020 C-Class includes no complimentary scheduled maintenance; owners pay for A/B services or buy a Prepaid Maintenance plan. The benefits are 24-hour Roadside Assistance for the warranty term and a Mercedes me connect trial. That trails BMW (3 yr/36k Ultimate Care) and Genesis (3 yr complimentary maintenance).
$47,000 volume-trim price minus its estimated resale value after 5 years (46% retained, or about $21,620) leaves about $25,380 in depreciation. Add the projected $7,700 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $33,080 in total.
6Reliability & QualityMid-pack among this car's ten categories.2.55C+
2020 is a late, mature year of the W205 generation (2015–2021 US model years), a carry-over from the 2019 facelift that brought the M264 engine and updated electronics. J.D. Power rates its predicted reliability 81/100 ('Great'), but Consumer Reports' W205 history is mixed, with electrical and in-car electronics complaints keeping it short of the class leaders.
Mercedes-Benz ran below industry average in J.D. Power's Vehicle Dependability Study and sat in the lower third of Consumer Reports' brand reliability rankings around 2020 — behind Lexus, Toyota, Mazda and BMW, ahead of Alfa Romeo and Land Rover.
Twelve NHTSA campaigns list MY2020 C-Class variants, but most are tiny batches or fleet-wide Mercedes software fixes (eCall location, rear-camera display). The notable ones for the sedan are panoramic sunroof glass bonding (could detach) across two campaigns and a front seat-belt retractor recall; nothing powertrain-systemic.
The volume C 300 uses the M264 2.0L turbo four (introduced with the 2019 facelift) paired with the 9G-Tronic 9-speed automatic, a proven transmission across the Mercedes line. The M264 has no systemic failure pattern, though owners report oil leaks and the 2020 turbo oil-line recall touched a small batch; long-term high-mileage record is shorter than the outgoing M274's.
The W205 cabin was widely rated the best in the compact luxury class at launch — open-pore wood, metal switchgear and soft-touch coverage — and the 2019 update added a 12.3-in digital cluster option. By 2020 the COMAND touchpad/controller layout was dated and criticized as overly complicated.
Exterior panel gaps and interior assembly are tight on this sixth-year generation, but the sunroof glass-bonding recalls and a small-batch seat assembly recall point to occasional assembly slips, and owners report scattered interior rattles and trim squeaks.
Mercedes-Benz USA has roughly 380 dealers across all 50 states, covering major metros and most secondary markets; luxury-brand service satisfaction is mid-pack against BMW, Audi and Lexus.
As a high-volume, long-running generation the W205 has good parts availability and a growing aftermarket, but Mercedes repair and maintenance costs remain well above mainstream sedans, especially for electronics and turbo-engine work out of warranty.
7Technology & InfotainmentGrades below the middle of the scale.1.55D
The 2019 W205 facelift made a 10.25-inch central display standard in the US, and it carries over for 2020. It is a fixed dash-top screen driven by the console touchpad and steering-wheel touch controls, not a touchscreen. MBUX arrives only with the 2022 W206.
The pre-MBUX COMAND interface is controlled through a touchpad and rotary knob. Its menus are baffling at first and response is occasionally laggy, and reviewers say the touchpad takes too much of the driver's attention.
Apple CarPlay and Android Auto are standard but work only over a wired USB connection. Wireless projection was not offered on the W205.
COMAND navigation is optional, and the Linguatronic voice control predates MBUX's natural-language assistant. Owners describe the navigation as fussy and inaccurate.
The base system is decent, and a Burmester surround system is optional on the sedan and well regarded. For 2020 Burmester became standard only on the coupe and convertible.
A crisp, configurable 12.3-inch fully digital cluster is available, but only as an option. The volume trim ships with analog gauges and a small center display.
The W205's COMAND system has no meaningful over-the-air vehicle software updates. Mercedes' OTA capability arrived with MBUX-era platforms.
The Mercedes me connect app offers remote lock and unlock, vehicle locate and remote start. The remote services are subscription-gated after the trial, and there is no phone-as-key.
The facelifted W205 has USB-C ports up front, and rear charging ports are limited. Wireless phone charging is optional, and the car has no household outlet.
For 2020, KEYLESS-GO proximity entry and a hands-free trunk lid became standard, with push-button start. Remote start works through the app, and there is no digital key.
A rearview camera is standard. Parking sensors, the 360-degree Surround View camera and Active Parking Assist come in optional packages.
A head-up display is offered, but as an extra-cost option rather than on typical volume cars.
8Use-Case FitOne of the C-Class's weakest categories.1.15D
Rear doors and LATCH access are workable, but the 35.2-inch rear legroom leaves rear-facing seats tight behind the front seats. The 12.6 cu ft trunk struggles with a stroller plus shopping.
Automatic emergency braking, drowsiness monitoring and, new for 2020, blind-spot warning are standard. Adaptive cruise and lane-keeping assist stay in the costly Driver Assistance Package.
The ride is quiet and comfortable, but the low rear cushion, the optional three-zone climate and a small trunk limit four-up road trips.
A compliant ride, quiet cabin and punchy low-end torque make it a pleasant commuter. An abrupt stop/start system and the fiddly touchpad cost points.
Economy is reasonable for a turbo four at about 26 mpg overall in CR testing, but it requires premium fuel and German-luxury maintenance and tires.
The compact footprint and roughly 36.8 ft turning circle suit city use. Sensors and surround view are optional.
The C 300 sedan has no US tow rating and only a small trunk, so it is not a work vehicle.
It is a luxury-oriented car with delicate interior trim and expensive repairs, unsuited to hard use.
It has no onboard power outlets, tie-down or upfit ecosystem, or washable surfaces.
It is a quiet, composed highway cruiser with supportive front seats and decent range. Adaptive cruise and lane centering cost extra.
4MATIC AWD helps on gravel and in snow, but low ground clearance, no tow rating and no outlets keep it pavement-oriented.
The 40/20/40 rear seat allows long items, but the 12.6 cu ft trunk is small and there is no factory hitch.
9Driving ExperienceOne of the C-Class's strongest categories.2.64C+
The C 300 corners enthusiastically and stays composed, balancing sport and comfort well, though a BMW 3 Series or Genesis G70 is sharper still.
Steering response is quick and precise, but it is light on feedback and feels somewhat disconnected.
Braking is strong and consistent with a progressive pedal, typical of the W205. No 2020-specific instrumented stopping data was found.
The M264 turbo four responds strongly with little lag, and the 9G-Tronic shifts smoothly. Auto stop/start is abrupt and kickdowns in Comfort mode can hesitate.
It is quiet when cruising, but the four-cylinder sounds gravelly and unrefined under load for a luxury car.
The turning circle is mid-pack for a compact RWD-based sedan.
The seat and wheel adjust well and the sightlines are good. The column-mounted gear selector and the touchpad-plus-rotary layout are unintuitive at first.
The C 300 is enjoyable and quick, but the numb steering and uninspiring engine note keep it short of enthusiast favorites. The AMG C43 and C63 variants are a different story.
10Value & Market PositionOne of the C-Class's strongest categories.2.56C+
The facelifted 2020 C 300 comes standard with a 10.25-in central display, LED headlights, power front seats, a 255-hp turbo four and core active safety. Heated seats, the digital cluster, blind-spot/keyless features and driver-assist are split across Premium, Multimedia and Driver Assistance packages, so buyers pay for items the Genesis G70 includes.
At $42–44k before options, the C 300 prices level with the BMW 330i and Audi A4 but offers less performance per dollar than the Genesis G70. Package pricing quickly pushes it past $50k.
The 2020 sedan spans the C 300 (RWD or 4MATIC), AMG C 43 4MATIC, AMG C 63 and C 63 S, with many option packages, from roughly $42k to over $80k. Only a hybrid or plug-in is missing, following the C 350e's exit.
The C-Class was still one of the two best-selling compact luxury sedans in the US in 2020, but volume was declining as buyers shifted to SUVs, the redesigned BMW 3 Series drew sales, and the pandemic hit 2020 demand.
Mercedes-Benz is a top-tier aspirational luxury brand, and the C-Class is its core gateway sedan with a strong, loyal following.
In 2020 inventory was plentiful for a late-cycle model, and Mercedes-Benz Financial Services ran COVID-era programs (low/deferred-payment financing, lease support), so dealers discounted readily before the chip shortage tightened supply in 2021.
2020 is the sixth model year of the W205 generation, launched for MY2015 and facelifted for MY2019 with the M264 engine and a refreshed cabin. The all-new W206 arrived for MY2022, so buyers faced redesign risk within two years.
Reviewers praise the C-Class's upscale cabin, ride comfort and refinement, but in comparisons it generally trailed the redesigned BMW 3 Series and the award-winning Genesis G70 on driving dynamics and value. It is well reviewed but rarely the pick of the class.