The verdict
A mixed-report mid-size luxury sedan, strong on safety and held back by efficiency.
The 2020 E-Class is a hushed, comfortable and very safe executive sedan with a five-star NHTSA rating, an IIHS Top Safety Pick+ and one of the richest cabins in its class. It is expensive to own, though. The volume E 350 4MATIC stickers at about $57,500, burns premium fuel at roughly $3,200 a year, and puts many of its best features in extra-cost packages. It is also the last year before the 2021 facelift, so it misses the MBUX touchscreen, wireless CarPlay and over-the-air updates. Buy it for refinement and prestige, not for value or the latest tech.
Jump to scoresStrengths
- Top-tier crash protection
- Plush, quiet ride
- Relaxed long-distance cruiser
What holds it back
- Thirsty on premium fuel
- Expensive to buy and to keep
- Thin warranty and no free maintenance
Top alternatives
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3.27B+
BMW 5 SeriesMid-Size Luxury SedanBetter at: Driving dynamicsSame money and prestige, but sharper to drive, with standard adaptive cruise and a trunk nearly half again as large (18.4 vs 12.7 cu ft).
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3.21B+
Genesis G80Mid-Size Luxury SedanBetter at: Value per dollarFar more standard equipment for less money, more rear legroom, and included scheduled maintenance that blunts the German ownership-cost problem.
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3.11B
Lexus ESMid-Size Luxury SedanBetter at: Ownership costTrades cabin richness and AWD breadth for top-tier reliability, regular-fuel hybrid economy, and repair bills a fraction of the E-Class's.
CompareHow it's evolved
10 scored model years · 2017–2026
Subject scores by year
Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.
| Year | Performance | Efficiency | Safety | Space | Cost | Reliability | Tech | Use-case | Driving | Value |
|---|---|---|---|---|---|---|---|---|---|---|
| 2026 | 61 | 47 | 73 | 67 | 11 | 71 | 86 | 55 | 74 | 77 |
| 2025 | 61 | 36 | 72 | 65 | 11 | 69 | 83 | 53 | 69 | 78 |
| 2024 | 59 | 36 | 72 | 74 | 13 | 68 | 83 | 56 | 76 | 74 |
| 2023 | 57 | 24 | 77 | 65 | 18 | 71 | 69 | 55 | 69 | 68 |
| 2022 | 56 | 23 | 76 | 66 | 21 | 71 | 69 | 55 | 69 | 68 |
| 2021 | 58 | 26 | 75 | 66 | 30 | 66 | 68 | 55 | 68 | 69 |
| 2020 | 56 | 26 | 73 | 65 | 30 | 68 | 59 | 54 | 67 | 68 |
| 2019 | 55 | 23 | 72 | 64 | 30 | 67 | 57 | 52 | 67 | 69 |
| 2018 | 55 | 23 | 72 | 65 | 28 | 66 | 57 | 53 | 66 | 70 |
| 2017 | 51 | 24 | 72 | 64 | 29 | 63 | 56 | 51 | 67 | 71 |
Compare two years
Best fit & conditions
Higher scores mean a better fit for that use case. Learn more about use-case fit →
Subject profile
Academic Probation · NHTSA safety recalls
Apr 3, 2026Power train: driveline: universal jointThe drive shaft universal joint may break, resulting in a sudden loss of drive power.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 4MATIC Sedan, E 400 4MATIC Wagon, E 400 4MATIC Cabriolet, E 400 4MATIC Coupe, 2018-2020 Maybach S 560 4MATIC, S 560 4MATIC Coupe, S 450 4MATIC, 2019-2020 E 450 4MATIC Sedan, E 450 4MATIC Wagon, E 450 4MATIC Coupe, and E 450 4MATIC Cabriolet vehicles. The drive shaft universal joint may break, resulting in a sudden loss of drive power.
Risk
A sudden loss of drive power increases the risk of a crash.
Remedy
Dealers will inspect and replace the drive shaft as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed May 22, 2026. Additional letters will be sent once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 10, 2026.
NHTSA campaign 26V216000 ↗24,092 vehicles potentially affected (all models in the campaign)Filed by Mercedes-Benz USA, LLCFiled as E 400 4MATIC, E 400 4MATIC CABRIOLET, E 400 4MATIC COUPE, E 400 4MATIC WAGON, E 450 4MATIC, E 450 4MATIC CABRIOLET, E 450 4MATIC COUPE, E 450 4MATIC WAGONJun 14, 2024Electrical system: wiringThe transmission wiring harness connection might not have been correctly wired during a prior recall repair, and during production. which can expose the electrical connector to corrosion, and result in an electrical short-circuit.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLS 53 4MATIC, 2019-2023 E 53 4MATIC Cabriolet, E 53 4MATIC Coupe, E 53 4MATIC Sedan, 2021-2024 GT 43 4MATIC, and 2019-2025 GT 53 4MATIC vehicles. The transmission wiring harness connection might not have been correctly wired during a prior recall repair, and during production. which can expose the electrical connector to corrosion, and result in an electrical short-circuit.
Risk
An electrical short circuit can increase the risk of a fire.
Remedy
Dealers will replace the two-part wiring harness and connector, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 9, 2024. A second notice will be sent once the final remedy is available. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2024100002/3. This recall supersedes recall 22V-533. Vehicles repaired under the prior recall will still need to have the new remedy performed.
NHTSA campaign 24V445000 ↗Manufacturer no. 2024100002/322,422 vehicles potentially affected (all models in the campaign)Owners notified Nov 15, 2024Filed by Mercedes-Benz USA, LLCFiled as AMG E53Sep 30, 2022Electrical system: 12v/24v/48v batteryThe 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.
Risk
The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.
Remedy
Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.
NHTSA campaign 22V733000 ↗Manufacturer no. 202210000919,968 vehicles potentially affected (all models in the campaign)Owners notified Jan 20, 2023Filed by Mercedes-Benz USA, LLCFiled as AMG E53, E 450Jul 22, 2022Electrical system: wiringThe transmission wiring harness may be misrouted, which can expose the electrical connector to corrosion, and result in an electrical short-circuit.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 AMG GT43, 2019-2022 AMG E53, E53 Coupe, E53 Cabriolet, AMG GT53, and 2019-2021 AMG CLS53 vehicles. The transmission wiring harness may be misrouted, which can expose the electrical connector to corrosion, and result in an electrical short-circuit.
Risk
An electrical short-circuit can increase the risk of a fire.
Remedy
Dealers will inspect and repair the electrical connector, as necessary. Dealers will also reroute the harness and install an additional bracket. All repairs will be performed free of charge. Owner notification letters were mailed October 14, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080010.
NHTSA campaign 22V533000 ↗Manufacturer no. 202208001016,977 vehicles potentially affected (all models in the campaign)Owners notified Oct 14, 2022Filed by Mercedes-Benz USA, LLCFiled as AMG E53May 20, 2022Communication: auto crash notification · Electrical system: softwarePlease refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
NHTSA campaign 22V365000 ↗Manufacturer no. See Recall Schedule242,722 vehicles potentially affected (all models in the campaign)Owners notified Jul 8, 2022Filed by Mercedes-Benz USA, LLCFiled as AMG E53, AMG E63, E 300, E 350, E 450Apr 8, 2022Back over prevention: display functionPlease refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
NHTSA campaign 22V232000 ↗Manufacturer no. 2022060007126,443 vehicles potentially affected (all models in the campaign)Owners notified Jul 15, 2022Filed by Mercedes-Benz USA, LLCFiled as AMG E53, E 300, E 350, E 400, E 450Dec 13, 2021Fuel system, gasoline: fuel injection system: fuel rail · Fuel system, gasoline: fuel injection system: injectorsDuring the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
Risk
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy
Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
NHTSA campaign 21V961000 ↗Manufacturer no. 2022030003139 vehicles potentially affected (all models in the campaign)Owners notified Apr 22, 2022Filed by Mercedes-Benz USA, LLCFiled as E 300, E 350, E 450Mar 26, 2021Electrical system: starter assembly · Electrical system: wiringThe starter motor positive cable may not have been installed correctly, potentially allowing the power supply harness wires to chafe.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2021 E63S AMG, E63S AMG Wagon, 2019-2021 AMG GT63 4-door, and AMG GT63S 4-door vehicles. The starter motor positive cable may not have been installed correctly, potentially allowing the power supply harness wires to chafe.
Risk
Damaged wires may cause a short circuit and result in a vehicle stall, increasing the risk of a crash. Also, a short circuit can increase the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will inspect and, as necessary, correct the screw connections and position of the positive cable, free of charge. Owner letters were mailed May 18, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040013.
NHTSA campaign 21V217000 ↗Manufacturer no. 2021040013493 vehicles potentially affected (all models in the campaign)Owners notified May 18, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG E63SMar 26, 2021Seats · Seats: front assembly: power adjustThe passenger seat limiter may allow the seat to be positioned too close to the air bag.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 E350, E450, E450 Wagon, E63S AMG, 2020 E63S AMG Wagon, and 2020-2021 E53 AMG vehicles. The passenger seat limiter may allow the seat to be positioned too close to the air bag.
Risk
A seat too close to the air bag increases the risk of injury in the event of a crash necessitating the deployment of the frontal passenger air bag.
Remedy
MBUSA will notify owners, and dealers will recalibrate the passenger seat limiter, free of charge. The recall began April 29, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040002.
NHTSA campaign 21V216000 ↗Manufacturer no. 2021040002109 vehicles potentially affected (all models in the campaign)Owners notified Apr 29, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG E53, AMG E63S, E 350, E 450, E63 AMGFeb 12, 2021Communication · Communication: auto crash notificationOn June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Risk
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
NHTSA campaign 21V072000 ↗Manufacturer no. 202103000567 vehicles potentially affected (all models in the campaign)Owners notified Mar 31, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG E53, AMG E63, E 300, E 400, E300Feb 5, 2021Communication: auto crash notification · Electrical system: softwarePlease refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
NHTSA campaign 21V058000 ↗Manufacturer no. 20210200251,292,258 vehicles potentially affected (all models in the campaign)Owners notified Mar 12, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG E43, AMG E53, AMG E63, E 300, E 350, E 350 E, E 400, E 450, E300, E400, E550Oct 30, 2020SeatsThe front passenger seat may be missing the mechanical seat adjustment range limit stop, allowing the seat to move outside of the acceptable range in relation to the air bag.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 E350 and E450, 2019-2021 AMG E53 and 2020-2021 AMG E63 vehicles. The front passenger seat may be missing the mechanical seat adjustment range limit stop, allowing the seat to move outside of the acceptable range in relation to the air bag.
Risk
If the front passenger seat is adjusted beyond the acceptable range in relation to the air bag, there could be an increased risk of injury in the event of a crash with air bag deployment.
Remedy
MBUSA will notify owners, and dealers will inspect for the mechanical seat adjustment range limitation for the front passenger seat and install it if necessary, free of charge. The recall began December 18, 2020. Owners may contact MBUSA customer service at 1-800-368-6372. MBUSA's number for this recall is 2020110013.
NHTSA campaign 20V673000 ↗Manufacturer no. 20201100131,337 vehicles potentially affected (all models in the campaign)Owners notified Dec 18, 2020Filed by Mercedes-Benz USA, LLC.Filed as AMG E53, AMG E63, E 350, E 450, E63 AMGJun 22, 2020Engine and engine cooling: engine: gasoline: turbo/superchargerThe screws that retain the turbocharger oil feed and return lines may not have been properly tightened, possibly resulting in an oil leak.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300, E350, and GLC300 vehicles equipped with turbocharged 4-cylinder gasoline engines. The screws that retain the turbocharger oil feed and return lines may not have been properly tightened, possibly resulting in an oil leak.
Risk
An oil leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will inspect the turbocharger oil lines and tighten them as necessary, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070017.
NHTSA campaign 20V364000 ↗Manufacturer no. 202007001790 vehicles potentially affected (all models in the campaign)Owners notified Aug 17, 2020Filed by Mercedes-Benz USA, LLC.Filed as E 350Jun 5, 2020Seats: mid/rear assemblyThe left-rear seatback latch may not be strong enough to withstand certain loads. If cargo were to strike the left-rear seatback, the latch may fail.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450, AMG E63S, GLC300, AMG GLC43, AMG GLC63, AMG GT53, and AMG GT63 vehicles equipped with rear seatbacks that can be electrically unlatched. The left-rear seatback latch may not be strong enough to withstand certain loads. If cargo were to strike the left-rear seatback, the latch may fail.
Risk
In the event of a crash, if the left-rear seatback latch fails, it can increase the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the left-rear seatback latch, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070004.
NHTSA campaign 20V328000 ↗Manufacturer no. 20200700041,352 vehicles potentially affected (all models in the campaign)Owners notified Aug 17, 2020Filed by Mercedes-Benz USA, LLC.Filed as AMG E63S, E 450Apr 21, 2020Seat belts: front: webbingThe front left seatbelt may be improperly installed, potentially allowing the seatbelt to contact sharp metal components and damage the seatbelt webbing.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450 Coupe vehicles. The front left seatbelt may be improperly installed, potentially allowing the seatbelt to contact sharp metal components and damage the seatbelt webbing.
Risk
A damaged seatbelt may not properly restrain an occupant, increasing the risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect and reroute the front left seatbelt as necessary, or replace it if the webbing is damaged, free of charge. The recall began May 22,2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020050001.
NHTSA campaign 20V228000 ↗Manufacturer no. 20200500016 vehicles potentially affected (all models in the campaign)Owners notified May 22, 2020Filed by Mercedes-Benz USA, LLC.Filed as E 450Feb 7, 2020CommunicationAn electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
Risk
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.
NHTSA campaign 20V068000 ↗Manufacturer no. 2020030016239 vehicles potentially affected (all models in the campaign)Owners notified Apr 14, 2020Filed by Mercedes-Benz USA, LLC.Filed as AMG E53, E 350, E 450
53 recalls on other model years of the E-Class (2017–2019, 2021–2026)
May 1, 2026Electrical system: instrument cluster/panelThe infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
Risk
An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
Remedy
Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.
NHTSA campaign 26V281000 ↗Manufacturer no. 2026050004144,049 vehicles potentially affected (all models in the campaign)Owners notified Jun 29, 2026Filed by Mercedes-Benz USA, LLCFiled as AMG E 53 4MATIC+, AMG E 53 4MATIC+ WAGON, AMG E 53 E 4MATIC+, E 350, E 350 4MATIC, E 450 4MATIC, E 450 4MATIC ALL-TERRAINDec 12, 2025Electrical system: wiringThe transmission wiring harness may be routed too close to the front driveshaft, which can result in wiring harness damage and cause a loss of drive power.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain AMG E 53 4MATIC+ WAGON vehicles. The transmission wiring harness may be routed too close to the front driveshaft, which can result in wiring harness damage and cause a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will inspect the transmission wiring harness routing and repair it, if necessary, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 19, 2025. MBUSA's number for this recall is 2026010001.
NHTSA campaign 25V865000 ↗Manufacturer no. 2026010001117 vehicles potentially affected (all models in the campaign)Owners notified Feb 6, 2026Filed by Mercedes-Benz USA, LLCFiled as AMG E 53 4MATIC+ WAGONApr 11, 2025Electrical system: wiringThe 12-Volt and 48-Volt ground connections for the electrical wiring harness may not be secured properly, resulting in the ground connections overheating.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 E 350 4MATIC, E 450 4MATIC All-Terrain, and E 450 4MATIC vehicles. The 12-Volt and 48-Volt ground connections for the electrical wiring harness may not be secured properly, resulting in the ground connections overheating.
Risk
Overheated ground connections can increase the risk of a fire.
Remedy
Dealers will inspect and repair the 12-Volt and 48-Volt ground connections as necessary, free of charge. Owner notification letters were mailed May 7, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 25V240000 ↗14 vehicles potentially affected (all models in the campaign)Owners notified May 7, 2025Filed by Mercedes-Benz USA, LLCFiled as E 350, E 450Jan 17, 2025TiresThe tires were incorrectly marked with the wrong maximum inflation pressure and may not meet the strength requirements for the stated pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 139, "New Pneumatic Radial Tires for Light Vehicles."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 Cabriolet, E 400 Coupe, 2019 E 450 Cabriolet, and E 450 Coupe vehicles. The tires were incorrectly marked with the wrong maximum inflation pressure and may not meet the strength requirements for the stated pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 139, "New Pneumatic Radial Tires for Light Vehicles."
Risk
Tires inflated to an incorrect maximum pressure may have insufficient strength, allowing the tires to fail and increasing the risk of a crash.
Remedy
Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025010008.
NHTSA campaign 25V023000 ↗Manufacturer no. 2025010008165 vehicles potentially affected (all models in the campaign)Owners notified Mar 7, 2025Filed by Mercedes-Benz USA, LLCFiled as E 400, E 450Dec 18, 2024Power train: axle assembly · Suspension: rearThe camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025 E 350, E 350 4MATIC, E 450 4MATIC, and E450 4MATIC station wagon vehicles. The camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier.
Risk
Rear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will replace the rear axle carrier, free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120015.
NHTSA campaign 24V941000 ↗Manufacturer no. 202412001517 vehicles potentially affected (all models in the campaign)Owners notified Jan 22, 2025Filed by Mercedes-Benz USA, LLCFiled as E 350, E 350 4MATIC, E 450 4MATIC, E 450 4MATIC ALL-TERRAINSep 13, 2024Back over prevention: automatic system braking · Equipment: electrical: infotainment: software · Parking brake: electrical: control module: softwareA software error in the MBUX multimedia system may deactivate certain vehicle systems, including the cross-traffic alert that applies the brakes automatically in certain driving situations.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 CLE 300 Convertible, CLE 300 Coupe, CLE 450 Convertible, CLE 450 Coupe, E 350, E 450 Station Wagon, E 450, and AMG CLE 53 Coupe vehicles. A software error in the MBUX multimedia system may deactivate certain vehicle systems, including the cross-traffic alert that applies the brakes automatically in certain driving situations.
Risk
An automatic emergency braking system that does not function as intended can increase the risk of a crash.
Remedy
Dealers will update the MBUX multimedia system software and parking control unit settings, free of charge. Owner notification letters were mailed November 1, 2024. This is a phased recall, phase 1 owner letters will be mailed November 12, 2024, November 1, 2024, and January 14, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 24V688000 ↗2,025 vehicles potentially affected (all models in the campaign)Owners notified Nov 1, 2024Filed by Mercedes-Benz USA, LLCFiled as E 350, E 450Mar 22, 2024Electrical system: wiringThe transmission wiring harness may be routed too close to the driveshaft, which can result in wiring harness damage and cause a loss of drive power.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 E350 4Matic, E450 4Matic All-Terrain, and E450 4Matic vehicles. The transmission wiring harness may be routed too close to the driveshaft, which can result in wiring harness damage and cause a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will check the transmission wiring harness routing and correct it, if necessary, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040007.
NHTSA campaign 24V224000 ↗Manufacturer no. 2024MMNNNN396 vehicles potentially affected (all models in the campaign)Owners notified May 17, 2024Filed by Mercedes-Benz USA, LLCFiled as E 350, E 450Feb 16, 2024Electrical system: wiring: fuses and circuit breakersThe 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles. The 80-Amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Risk
An 80-Amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
NHTSA campaign 24V115000 ↗Manufacturer no. 202403000831,848 vehicles potentially affected (all models in the campaign)Owners notified Apr 5, 2024Filed by Mercedes-Benz USA, LLCFiled as E 350, E 450Feb 9, 2024Electrical system: wiringThe 48-volt ground cable connection located in the engine compartment may not be tightened properly and may result in the ground cable overheating.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 CLS450, E450, E450 All-Terrain, AMG E53, AMG GT43, AMG GT53, and 2021 AMG CLS53 vehicles. The 48-volt ground cable connection located in the engine compartment may not be tightened properly and may result in the ground cable overheating.
Risk
An overheated ground cable increases the risk of a fire.
Remedy
Dealers will inspect the 48-volt ground cable connection and repair it as necessary, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024MMNNNN.
NHTSA campaign 24V100000 ↗Manufacturer no. 2024MMNNNN12,191 vehicles potentially affected (all models in the campaign)Owners notified Mar 22, 2024Filed by Mercedes-Benz USA, LLCFiled as AMG E53, E 450Dec 21, 2023Fuel system, gasoline: delivery: fuel pumpPlease refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
NHTSA campaign 23V880000 ↗79,676 vehicles potentially affected (all models in the campaign)Owners notified Feb 23, 2024Filed by Mercedes-Benz USA, LLCFiled as AMG E53, AMG E63, E 350, E 450Aug 11, 2023Electrical system: adas: blindspot: sensorsDue to a software error, the exit warning system audio and visual warnings may fail to alert occupants about approaching vehicles.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 E450, E350, AMG E63 S, AMG E53, CLS450, AMG GT53, and AMG GT43 vehicles. Due to a software error, the exit warning system audio and visual warnings may fail to alert occupants about approaching vehicles.
Risk
Failure to alert occupants of an approaching vehicle can increase the risk of a crash or injury.
Remedy
Dealers will update the exit warning system software, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080005.
NHTSA campaign 23V574000 ↗Manufacturer no. 2023080005880 vehicles potentially affected (all models in the campaign)Owners notified Sep 8, 2023Filed by Mercedes-Benz USA, LLCFiled as AMG E53, AMG E63 S, E 350, E 450Jun 26, 2023Fuel system, gasoline: delivery: fuel pumpPlease refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
NHTSA campaign 23V445000 ↗Manufacturer no. 2023070012143,551 vehicles potentially affected (all models in the campaign)Owners notified Sep 29, 2023Filed by Mercedes-Benz USA, LLCFiled as AMG E53, AMG E63 S, E 350, E 450Mar 25, 2022Steering: steering wheel/handle barDue to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
Risk
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
Remedy
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
NHTSA campaign 22V189000 ↗Manufacturer no. 20220400108,396 vehicles potentially affected (all models in the campaign)Owners notified May 9, 2022Filed by Mercedes-Benz USA, LLCFiled as AMG E53, AMG E63S, E 350, E 450Jul 12, 2021Air bags: sensor: side impactThe side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts during a side impact crash.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 CLS450, AMG E53, AMG CLS53, E350, E450, AMG GT43, AMG GT53, 2020 S450, S560, G550, AMG GLC63, 2020-2021 GLC300, and AMG G63 vehicles. The side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts during a side impact crash.
Risk
Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.
Remedy
Dealers will inspect and replace as necessary, the side impact crash sensors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021070032/33.
NHTSA campaign 21V527000 ↗Manufacturer no. 2021070032/33542 vehicles potentially affected (all models in the campaign)Owners notified Sep 3, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG E53, E 350, E 450Jun 25, 2021Seat belts: rear/other: retractorThe rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Defect
Mercedes-Benz, LLC (MBUSA) is recalling certain 2021 G550, AMG G63, E350, E450, AMG CLS53, AMG E53, AMG GT43, AMG GT53, AMG GT63, 2021-2022 CLS450, and AMG E63 vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy
Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge. Owners notified of the voluntary recall campaign by an interim letter on August 13, 2021. A final letter was mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 21V483000 ↗Manufacturer no. 20210800214,917 vehicles potentially affected (all models in the campaign)Owners notified Sep 24, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG E53, AMG E63, E 350, E 450May 28, 2021Seats: mid/rear assembly: head restraintThe rear headrests may be incorrectly mounted to the seatbacks.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.
Risk
Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.
Remedy
Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.
NHTSA campaign 21V406000 ↗Manufacturer no. 2021060010218 vehicles potentially affected (all models in the campaign)Owners notified Jul 16, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG E53, E 450May 14, 2021Back over prevention: sensing system: camera · Electrical system: softwarePlease refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
NHTSA campaign 21V354000 ↗Manufacturer no. 2021050012343,191 vehicles potentially affected (all models in the campaign)Owners notified Jun 28, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG E53, AMG E63S, E 350, E 450Apr 1, 2021Air bags: sensor: occupant classification · Seat belts: pretensioner · SeatsPlease refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.
Risk
Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040016.
NHTSA campaign 21V230000 ↗Manufacturer no. 20210400168,634 vehicles potentially affected (all models in the campaign)Owners notified May 21, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG E53, E 350, E 450Apr 1, 2021Back over prevention: sensing system: camera · Back over prevention: warnings: external/pedestrian alertThe parking control unit may fail to display the rearview camera image and cause the parking sensors to misidentify or fail to detect objects.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 E350, E450, E450 Wagon, and AMG E63 vehicles. The parking control unit may fail to display the rearview camera image and cause the parking sensors to misidentify or fail to detect objects.
Risk
An inoperative rearview camera display and/or parking sensors can reduce the driver's view and awareness of what is behind the vehicle, increasing the risk of a crash.
Remedy
All affected vehicles are still within MBUSA's control. MBUSA will replace the parking control unit, free of charge. The recall began April 8, 2021. Owner may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 21V228000 ↗6 vehicles potentially affected (all models in the campaign)Owners notified Apr 8, 2021Filed by Mercedes-Benz USA, LLCFiled as AMG E63, E 350, E 450Jul 31, 2020Electrical system: software · Seat belts: front: warning light/devicesThe software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.
Risk
Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.
NHTSA campaign 20V449000 ↗Manufacturer no. 202008001556 vehicles potentially affected (all models in the campaign)Owners notified Sep 8, 2020Filed by Mercedes-Benz USA, LLC.Filed as E 300, E 400, E 450, E300Jan 27, 2020Engine and engine cooling: engine: gasoline: turbo/superchargerThe oil feed line to the turbocharger may leak.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 E63 AMG 4MATIC, E63S AMG 4MATIC Wagon, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, and S63 AMG 4MATIC and 2019 G63 AMG 4MATIC, AMG GT63 4MATIC, AMG GT63S 4MATIC vehicles equipped with 4.0L 8-cylinder gasoline turbocharged engines. The oil feed line to the turbocharger may leak.
Risk
An oil leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will replace the oil feed line to the turbocharger, free of charge. The recall began March 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020023.
NHTSA campaign 20V048000 ↗Manufacturer no. 20200200232,518 vehicles potentially affected (all models in the campaign)Owners notified Mar 20, 2020Filed by Mercedes-Benz USA, LLC.Filed as AMG E63, AMG E63SDec 6, 2019Air bags: frontalThe incorrect driver air bag and software version may have been installed.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 E53 AMG 4MATIC, E63 AMG 4MATIC Wagon, and E63S AMG 4MATIC Wagon vehicles. The incorrect driver air bag and software version may have been installed.
Risk
Incorrect driver air bag and software version can cause the restraint systems to not function as intended during a crash, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect and, as necessary, replace the driver's air bag and update the air bag software, free of charge. The recall began April 16, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030001/2.
NHTSA campaign 19V868000 ↗Manufacturer no. 2020030001/299 vehicles potentially affected (all models in the campaign)Owners notified Apr 16, 2020Filed by Mercedes-Benz USA, LLC.Filed as AMG E53, AMG E63S, E63Nov 1, 2019Seat beltsAlthough correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE®-function and the pretensioner to be deactivated.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE®-function and the pretensioner to be deactivated.
Risk
The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.
NHTSA campaign 19V788000 ↗Manufacturer no. 202002001729,720 vehicles potentially affected (all models in the campaign)Owners notified Mar 13, 2020Filed by Mercedes-Benz USA, LLC.Filed as AMG E53, AMG E63S, E 300, E 400, E 450, E43 AMGSep 23, 2019Structure: bodyThe rear spoiler may detach.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 E450 4MATIC Wagon, 2017-2018 E400 4MATIC Wagon, and 2018-2019 E63S 4MATIC Wagon vehicles. The rear spoiler may detach.
Risk
If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect and correct the mounting of the spoiler, as necessary, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. Note: This recall is an expansion of NHTSA recall number 18V-849. MBUSA's number for this recall is 2019090008.
NHTSA campaign 19V676000 ↗Manufacturer no. 20190900084,765 vehicles potentially affected (all models in the campaign)Owners notified Oct 18, 2019Filed by Mercedes-Benz USA, LLC.Filed as E 400, E 450, E400, E63SJul 19, 2019Forward collision avoidance: sensing system: radarA software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.
Risk
An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.
NHTSA campaign 19V540000 ↗Manufacturer no. 20190800081,957 vehicles potentially affected (all models in the campaign)Owners notified Sep 13, 2019Filed by Mercedes-Benz USA, LLC.Filed as AMG E53, AMG E63S, E 300, E 450Feb 26, 2019SeatsThe seatbacks of the front seats may not properly lock on the right side of the seat.
Defect
Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2017-2018 Mercedes-Benz C300 Cabriolet, C300 Coupe, AMG C43 Coupe, C300 4MATIC Cabriolet, C300 4MATIC Coupe, AMG C43 Cabriolet, AMG C63 Cabriolet, AMG C63 Coupe, AMG C63 S Cabriolet and AMG C63 S Coupe vehicles and 2018 Mercedes-Benz E400 Coupe, E400 Cabriolet, E400 4MATIC Cabriolet and E400 4MATIC Coupe vehicles. The seatbacks of the front seats may not properly lock on the right side of the seat.
Risk
If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.
Remedy
Mercedes will notify owners, and dealers will inspect the locking of the seatback on the affected vehicles and replace the seatback lock, as necessary, free of charge. An interim owner letter was mailed on April 12, 2019 to notify owners. Owners will receive a second notification when the remedy is available. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040007.
NHTSA campaign 19V130000 ↗Manufacturer no. 201904000722,637 vehicles potentially affected (all models in the campaign)Owners notified Jul 12, 2019Filed by Mercedes-Benz USA, LLC.Filed as E 400Jan 9, 2019Air bags: frontal: passenger side: inflator moduleMercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 19V010000 ↗288,779 vehicles potentially affected (all models in the campaign)Owners notified Mar 29, 2019Filed by Mercedes-Benz USA, LLC.Filed as E400, E550Dec 7, 2018SteeringMercedes-Benz USA, LLC (MBUSA) is recalling one 2018 Mercedes-Benz E400 Coupe and one C300 4Matic Coupe. The steering coupling may not have been correctly locked during manufacturing.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling one 2018 Mercedes-Benz E400 Coupe and one C300 4Matic Coupe. The steering coupling may not have been correctly locked during manufacturing.
Risk
If the steering connection was not properly locked, the mechanical connection between the steering wheel and steering rack may come loose, reducing steering ability and increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the steering coupling and lock it correctly if necessary, free of charge. The recall began January 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120010.
NHTSA campaign 18V872000 ↗Manufacturer no. 20181200102 vehicles potentially affected (all models in the campaign)Owners notified Jan 18, 2019Filed by Mercedes-Benz USA, LLC.Filed as E 400Nov 29, 2018Steering: rack and pinion: rackA locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
Risk
A car that cannot be properly steered has an increased risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
NHTSA campaign 18V850000 ↗Manufacturer no. 20190800126,373 vehicles potentially affected (all models in the campaign)Owners notified Aug 23, 2019Filed by Mercedes-Benz USA, LLC.Filed as E 300, E 400, E 450Nov 29, 2018Structure: bodyThe affected vehicles have a tailgate mounted spoiler that may not be properly attached and therefore could detach while driving.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 Mercedes-Benz E450 4Matic Wagon and E63S AMG Wagon vehicles. The affected vehicles have a tailgate mounted spoiler that may not be properly attached and therefore could detach while driving.
Risk
If the tailgate mounted spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect and correct the mounting of the spoiler, as necessary, free of charge. The recall began December 19, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120002.
NHTSA campaign 18V849000 ↗Manufacturer no. 201812000216 vehicles potentially affected (all models in the campaign)Owners notified Dec 19, 2018Filed by Mercedes-Benz USA, LLC.Filed as AMG E63S, E 450Nov 27, 2018Seat beltsA correctly fastened seatbelt may be inaccurately detected as being unfastened, preventing the seat belt pre-tensioners from activating in the event of a crash.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 C300 4Matic Cabriolet, C43 AMG Cabriolet, C300 Cabriolet, C300 Coupe, C300 4Matic Coupe, C43 AMG Coupe, E450 Coupe, E53 AMG Cabriolet, S450, S560, E450 Cabriolet, E450 4Matic Cabriolet, E450 4Matic Coupe, E53 AMG Coupe, S450 4Matic, S560 4Matic, S63 AMG and S65 AMG vehicles and Mercedes-Mayback S650 and S560 4 Matic vehicles. A correctly fastened seatbelt may be inaccurately detected as being unfastened, preventing the seat belt pre-tensioners from activating in the event of a crash.
Risk
If the seat belt tensioning does not activate in the event of a crash, it can increase the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the seat belt buckles, free of charge. The recall began March 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019020012.
NHTSA campaign 18V839000 ↗Manufacturer no. 20190200124,969 vehicles potentially affected (all models in the campaign)Owners notified Mar 18, 2019Filed by Mercedes-Benz USA, LLC.Filed as AMG E53, E 450Oct 29, 2018Electrical system: softwareThe Central Powertrain Controller (CPC) control unit could reset while driving, possibly causing an engine stall.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 Mercedes-Benz C300, C300 4Matic, C300 4Matic Cabrio, C300 4Matic Coupe, C300 Coupe, C300 Cabrio, C43 AMG, C43 AMG Cabrio, C43 AMG Coupe, CLS450, CLS450 4Matic, CLS53 AMG 4Matic, E53 AMG 4Matic, E450 4Matic, E450 4Matic Coupe, E53 AMG 4Matic Coupe, G550, and G63 AMG vehicles. The Central Powertrain Controller (CPC) control unit could reset while driving, possibly causing an engine stall.
Risk
An engine stall can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the CPC control unit software, free of charge. The recall began April 12, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030012.
NHTSA campaign 18V761000 ↗Manufacturer no. 2019030012119 vehicles potentially affected (all models in the campaign)Owners notified Apr 12, 2019Filed by Mercedes-Benz USA, LLC.Filed as AMG E53, E 450Oct 15, 2018Electrical system: 12v/24v/48v battery: cablesThe cover for the starter battery may not cover the live positive electrical wire, and in certain crashes, the vehicle's strut brace may deform and short circuit the battery.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300 4Matic Coupe, C300 4Matic Cabrio, E300, E300 4Matic, C300, C300 4Matic, C300 Coupe and C300 Cabrio vehicles. The cover for the starter battery may not cover the live positive electrical wire, and in certain crashes, the vehicle's strut brace may deform and short circuit the battery.
Risk
If the battery is shorted, the emergency door unlocking would be deactivated for an outside responder and the short circuit could increase the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will replace the positive pole cover, free of charge. The recall began November 27, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018110002.
NHTSA campaign 18V725000 ↗Manufacturer no. 20181100024,073 vehicles potentially affected (all models in the campaign)Owners notified Nov 27, 2018Filed by Mercedes-Benz USA, LLC.Filed as E 300Sep 11, 2018Seats: front assembly: power adjustThe front passenger seat can be adjusted beyond its intended limit.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz E63S AMG 4MATIC vehicles. The front passenger seat can be adjusted beyond its intended limit.
Risk
If the passenger seat is adjusted beyond its intended limit, the occupant may have an increased risk of injury in the event of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the adjustment range, and if needed, install a mechanical adjustment range limitation or update the seat control unit software, free of charge. The recall began October 31, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018090013.
NHTSA campaign 18V609000 ↗Manufacturer no. 201809001322 vehicles potentially affected (all models in the campaign)Owners notified Oct 31, 2018Filed by Mercedes-Benz USA, LLC.Filed as AMG E63SAug 3, 2018Air bags: sensor: occupant classificationThe Occupant Classification System (OCS) may not be properly calibrated, resulting in the front passenger air bag not being deactivated if a child seat is in the front seat.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz E300, E300 4Matic, E43 AMG 4Matic, E400 4Matic, E63S AMG 4Matic+, and 2019 CLS450 4Matic vehicles. The Occupant Classification System (OCS) may not be properly calibrated, resulting in the front passenger air bag not being deactivated if a child seat is in the front seat.
Risk
If a child seat is in the front seat and the passenger air bag is not deactivated, in the event of a crash, it can increase the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the front passenger seat cushion, free of charge. The recall began November 26, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 18V515000 ↗Manufacturer no. 2018100004345 vehicles potentially affected (all models in the campaign)Owners notified Nov 26, 2018Filed by Mercedes-Benz USA, LLC.Filed as AMG E63S, E 300, E 400, E43 AMGAug 3, 2018Child seat: latch strapThe child seat anchoring system (ISOFIX) in these vehicles may not have been properly installed. As a result, in the event of a crash, the ISOFIX console may partially detach from the car body.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz E400 Cabrio and E400 4Matic Cabrio vehicles. The child seat anchoring system (ISOFIX) in these vehicles may not have been properly installed. As a result, in the event of a crash, the ISOFIX console may partially detach from the car body.
Risk
If the ISOFIX console partially detaches in a crash, it can increase the risk of injury for a child in a child seat.
Remedy
MBUSA will notify owners, and dealers will inspect the ISOFIX console, and replace it if necessary, free of charge. The recall began September 28, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080015.
NHTSA campaign 18V513000 ↗Manufacturer no. 201808001539 vehicles potentially affected (all models in the campaign)Owners notified Sep 28, 2018Filed by Mercedes-Benz USA, LLC.Filed as E 400Apr 27, 2018Exterior lighting: headlightsThe headlight horizontal adjustment screws on these vehicles may not be properly sealed behind a non-removable sealing cap to keep headlights from being readjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 Mercedes-Benz E300 4Matic, E300, E43 AMG, and E400 vehicles. The headlight horizontal adjustment screws on these vehicles may not be properly sealed behind a non-removable sealing cap to keep headlights from being readjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
If the headlight's horizontal aim is altered, a misaimed headlight may lead to an insufficiently illuminated roadway, which may increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will retrofit the sealing caps for the headlights, free of charge. The recall is expected to begin in June 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018050012.
NHTSA campaign 18V271000 ↗Manufacturer no. 201805001242 vehicles potentially affected (all models in the campaign)Owners notified Jun 8, 2018Filed by Mercedes-Benz USA, LLC.Filed as AMG E43, E300, E400Mar 29, 2018SeatsThe seatbacks of the front seats may not properly lock on the right side of the seat.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 C43 AMG 4Matic Coupe, C300 Coupe, C300 4Matic Coupe, C300 4Matic Cabriolet, C300 Cabriolet, C43 AMG 4Matic Cabriolet and C63S AMG Cabriolet, 2017 C63 AMG Cabriolet, C63S AMG Coupe and C63 AMG Coupe, 2018 E400 Coupe and E400 4Matic Coupe vehicles. The seatbacks of the front seats may not properly lock on the right side of the seat.
Risk
If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the locking of the seatbacks, replacing the seatbacks lock, as necessary, free of charge. The recall is expected to begin May 25, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018040007.
NHTSA campaign 18V207000 ↗Manufacturer no. 20180400073,088 vehicles potentially affected (all models in the campaign)Owners notified Jun 8, 2018Filed by Mercedes-Benz USA, LLC.Filed as E 400Mar 6, 2018Exterior lighting: headlightsThese vehicles may have misadjusted headlights, possibly resulting in the low beam headlights insufficiently illuminating the roadway. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 4Matic, E300, and E43 AMG vehicles fitted with LED headlights. These vehicles may have misadjusted headlights, possibly resulting in the low beam headlights insufficiently illuminating the roadway. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
An insufficiently illuminated roadway may increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the headlamp adjustment, adjusting it as necessary, free of charge. The recall began on April 3, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018030005.
NHTSA campaign 18V151000 ↗Manufacturer no. 201803000528 vehicles potentially affected (all models in the campaign)Owners notified Apr 3, 2018Filed by Mercedes-Benz USA, LLC.Filed as AMG E43, E300Mar 6, 2018Seats: front assembly: reclinerThe backrest rail and backrest fitting may not be properly welded on the driver and front passenger seats.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 Mercedes Benz C43 AMG, C63S AMG, E63 S AMG Sedan, and E63S AMG Stationwagon vehicles fitted with AMG performance seats. The backrest rail and backrest fitting may not be properly welded on the driver and front passenger seats.
Risk
The incorrect welding may result in the seats failing in the event of a crash, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will inspect the welds of the backrest frames, replacing the backrests as necessary, free of charge. The recall is expected to begin May 4, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018060001.
NHTSA campaign 18V150000 ↗Manufacturer no. 201806000199 vehicles potentially affected (all models in the campaign)Owners notified Jul 6, 2018Filed by Mercedes-Benz USA, LLC.Filed as AMG E63SNov 14, 2017Steering: electric power assist systemA transistor within the power steering control unit may overheat resulting in the power steering system being disabled.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, S65 AMG Coupe, S550, S65 AMG Cabriolet, S550 Cabriolet, S550e, S65 AMG, and Mercedes-Maybach S600 vehicles. A transistor within the power steering control unit may overheat resulting in the power steering system being disabled.
Risk
If the power steering assist is unexpectedly disabled, it may increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the steering rack, replace it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
NHTSA campaign 17V714000 ↗Manufacturer no. 201712000972 vehicles potentially affected (all models in the campaign)Owners notified Feb 9, 2018Filed by Mercedes-Benz USA, LLC.Filed as E300Oct 6, 2017Air bags: frontalMercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Risk
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
NHTSA campaign 17V627000 ↗Manufacturer no. 2017110011495,290 vehicles potentially affected (all models in the campaign)Owners notified Dec 6, 2017Filed by Mercedes-Benz USA, LLC.Filed as E400, E550Sep 19, 2017Steering: electric power assist systemMercedes-Benz USA, LLC. (MBUSA) is recalling one 2017 C43 AMG, one E300 4Matic sedan, one GLC300, and one E43 AMG 4Matic sedan. These vehicles have electrical power steering control units with improperly welded contact pins.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2017 C43 AMG, one E300 4Matic sedan, one GLC300, and one E43 AMG 4Matic sedan. These vehicles have electrical power steering control units with improperly welded contact pins.
Risk
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall is expected to begin November 10, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
NHTSA campaign 17V574000 ↗4 vehicles potentially affected (all models in the campaign)Owners notified Nov 10, 2017Filed by Mercedes-Benz USA, LLC.Filed as AMG E43, E300Apr 11, 2017Structure: body: roof and pillarsThe affected vehicles have a roof mounted spoiler that may not be properly attached and thus may detach while driving.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 E300 and 2017 E300 4MATIC vehicles. The affected vehicles have a roof mounted spoiler that may not be properly attached and thus may detach while driving.
Risk
If the roof-mounted spoiler detaches while driving, it can become a road hazard, increasing a risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the roof spoilers, replacing them as necessary, free of charge. The recall began June 9, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V246000 ↗411 vehicles potentially affected (all models in the campaign)Owners notified Jun 9, 2017Filed by Mercedes-Benz USA, LLC.Filed as E300Apr 11, 2017Electrical system: instrument cluster/panel · Electrical system: softwareThe software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Risk
Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V245000 ↗15 vehicles potentially affected (all models in the campaign)Owners notified May 19, 2017Filed by Mercedes-Benz USA, LLC.Filed as E300Apr 11, 2017Steering: electric power assist systemThe affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
Risk
If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V241000 ↗Manufacturer no. 201705001358,323 vehicles potentially affected (all models in the campaign)Owners notified Sep 29, 2017Filed by Mercedes-Benz USA, LLC.Filed as E300Mar 14, 2017Air bags: frontal: sensor/control module-inactiveThe front passenger air bag may not deploy properly if a front seat passenger is sitting on the edge of the seat or is laying in the seat with the seat reclined. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Defect
Mercedes-Benz USA LLC, (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The front passenger air bag may not deploy properly if a front seat passenger is sitting on the edge of the seat or is laying in the seat with the seat reclined. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk
In the event of a crash that necessitates air bag deployment, if the air bag does not deploy as intended, there would be an increased risk of occupant injury.
Remedy
MBUSA will notify owners, and dealers will update the air bag control module software, free of charge. The recall began April 13, 2017. Owner's can contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V176000 ↗65 vehicles potentially affected (all models in the campaign)Owners notified Apr 13, 2017Filed by Mercedes-Benz USA, LLC.Filed as E300Feb 23, 2017Electrical system: starter assembly · Engine and engine cooling: engineIn the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
Risk
If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.
NHTSA campaign 17V114000 ↗Manufacturer no. 2017080002307,629 vehicles potentially affected (all models in the campaign)Owners notified Aug 31, 2017Filed by Mercedes-Benz USA, LLC.Filed as AMG E43, E300, E400Feb 8, 2017Air bags: frontal: passenger side: inflator moduleThe pelvis air bag or the front passenger air bag inflator initiator may fail to ignite in the event of a crash.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 CLA250, CLA250 4Matic, E400 Coupe, E400 4Matic Coupe, E550 Coupe, E400 Cabriolet, E550 Cabriolet, E300, E300 4Matic, E400 Wagon, GLA250, and GLA250 4Matic vehicles. The pelvis air bag or the front passenger air bag inflator initiator may fail to ignite in the event of a crash.
Risk
If the pelvis airbag or the front passenger airbag does not deploy as intended in the event of a crash, the occupants have an increased risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the affected air bag modules, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V080000 ↗2,112 vehicles potentially affected (all models in the campaign)Owners notified May 26, 2017Filed by Mercedes-Benz USA, LLC.Filed as E300, E400, E550Feb 8, 2017Power train: automatic transmission: control module (tcm/pcm/tecm)The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear.
Risk
If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.
Remedy
MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V078000 ↗73 vehicles potentially affected (all models in the campaign)Owners notified Mar 31, 2017Filed by Mercedes-Benz USA, LLC.Filed as E300Feb 8, 2017Air bags: sensor: occupant classificationThe front passenger occupant detection control unit may have been incorrectly installed. As a result, the front passenger seat occupant may be misclassified. For example, an adult may be misclassified as a child seat, causing the front passenger air bag to be deactivated in the event of a crash.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, E300 4Matic, and E43 AMG vehicles. The front passenger occupant detection control unit may have been incorrectly installed. As a result, the front passenger seat occupant may be misclassified. For example, an adult may be misclassified as a child seat, causing the front passenger air bag to be deactivated in the event of a crash.
Risk
If the passenger front air bag does not deploy as intended in the event of a crash, it can increase the risk of a injury.
Remedy
MBUSA will notify owners, and dealers will inspect the routing of the pressure hose of the seat occupancy detection control unit and replace the pressure hose and seat occupancy detection mat if necessary, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 17V076000 ↗Manufacturer no. 201703000312,456 vehicles potentially affected (all models in the campaign)Owners notified Mar 17, 2017Filed by Mercedes-Benz USA, LLC.Filed as AMG E43, E300Nov 17, 2016Structure: frame and members: underbody shieldsOn the affected vehicles, there may be insufficient clearance between the left catalytic converter and the composite underbody panel.
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2017 E400 4Matic Coupe, E400 Convertible, E550 Coupe and E550 Convertible vehicles manufactured June 7, 2016, to September 8, 2016. On the affected vehicles, there may be insufficient clearance between the left catalytic converter and the composite underbody panel.
Risk
The insufficient clearance may cause the panel to melt, increasing the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will inspect and replace the underbody panel, as necessary, free of charge. The recall began December 2016. Owners may contact Mercedes customer service at 1-800-367-6372.
NHTSA campaign 16V831000 ↗Manufacturer no. 2016110008799 vehicles potentially affected (all models in the campaign)Owners notified Dec 16, 2016Filed by Mercedes-Benz USA, LLC.Filed as E400, E550Oct 19, 2016Fuel system, gasoline · Fuel system, gasoline: delivery: fuel pumpIn the affected vehicles, the rear bench seat frame may contact and damage the wiring harness for the fuel pump, fuel tank pressure sensor or fuel level gauge.
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2017 E300 Sedan and E300 Sedan 4Matic vehicles manufactured December 10, 2015, to June 30, 2016. In the affected vehicles, the rear bench seat frame may contact and damage the wiring harness for the fuel pump, fuel tank pressure sensor or fuel level gauge.
Risk
Damage to the fuel pump wiring may result in an engine stall, increasing the risk of a crash.
Remedy
MBUSA has notified owners, and dealers will modify the routing of the affected wiring harness, repairing it as necessary, free of charge. The recall began October 28, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA campaign 16V758000 ↗Manufacturer no. 20161000016,858 vehicles potentially affected (all models in the campaign)Owners notified Oct 28, 2016Filed by Mercedes-Benz USA, LLC.Filed as E300
Source: NHTSA Office of Defects Investigation recall database, model years 2017–2026. Recalls are listed by model year as the manufacturer filed them; whether a specific car is affected depends on its VIN — check a VIN at nhtsa.gov ↗. NHTSA model names matched to this page: AMG E 53 4MATIC+, AMG E 53 4MATIC+ WAGON, AMG E 53 E 4MATIC+, AMG E43, AMG E53, AMG E63, AMG E63 S, AMG E63S, E 300, E 350, E 350 4MATIC, E 350 E, E 400, E 400 4MATIC, E 400 4MATIC CABRIOLET, E 400 4MATIC COUPE, E 400 4MATIC WAGON, E 450, E 450 4MATIC, E 450 4MATIC ALL-TERRAIN, E 450 4MATIC CABRIOLET, E 450 4MATIC COUPE, E 450 4MATIC WAGON, E300, E400, E43 AMG, E550, E63, E63 AMG, E63S.
Detailed scoring by subject
1Performance & PowertrainMid-pack among this car's ten categories.1.78C-
For 2020 the E 300 was renamed E 350 after its 2.0L turbo four rose from 241 to 255 hp; the pre-facelift range tops out with the 603-hp AMG E 63 S.
The turbo-four's peak torque arrives at 1,800 rpm and holds to 4,000 rpm, giving a broad, usable plateau.
Manufacturer-quoted 0–60 time for the volume E 350 4MATIC; mid-pack for a four-cylinder mid-size luxury sedan.
The uprated 2.0L turbo-four is smooth and pulls strongly from low rpm, but it sounds and feels ordinary for the price next to the E 450's twin-turbo V6.
The 9G-TRONIC 9-speed automatic shifts smoothly and unobtrusively in Comfort mode; occasional hesitation on abrupt kickdowns keeps it just short of the top band.
4MATIC AWD is optional on the E 350 and standard on the E 450 sedan, AMG E 53 and AMG E 63 S, the AMG models getting fully variable 4MATIC+.
Four distinct gas powertrains (2.0L I4, 3.0L biturbo V6, AMG 53 I6 with EQ Boost, AMG 63 V8) span mainstream to high performance, but no plug-in hybrid, diesel or EV E-Class sedan was sold in the US for 2020.
2Efficiency & RangeThe E-Class's lowest-graded category.0.00F
EPA combined figure for the volume E 350 4MATIC with the 2.0L turbo I4 and 9-speed automatic.
EPA city figure for the volume E 350 4MATIC.
EPA highway figure for the volume E 350 4MATIC.
Computed from the EPA combined rating and the W213 sedan's 17.4-gallon tank.
EPA's current annual fuel cost estimate for the volume trim on required premium fuel.
Premium unleaded is required on every 2020 E-Class sedan powertrain, a persistent running-cost penalty versus regular-fuel rivals; no diesel or US plug-in option.
3SafetyThe E-Class's best-graded category.2.97B-
NHTSA rated both the RWD and 4MATIC 2020 E-Class sedans five stars overall, with five stars in every sub-rating.
The 2020 W213 sedan earned an IIHS Top Safety Pick+ with Good ratings in every crash test. The award applies only to cars with the optional LED projector headlights, which keeps this item off the top of the band.
Active Brake Assist (AEB), Blind Spot Assist and Attention Assist are standard on the volume E 350. DISTRONIC adaptive cruise, Active Steering Assist, active lane keeping and rear cross-traffic braking sit in the optional Driver Assistance Package, which is thin standard content for a luxury sedan at this price.
The standard system rates Superior for vehicle-to-vehicle crash prevention. IIHS lists no pedestrian AEB result for the 2020 sedan, day or night, so there is nothing further to credit.
Blind Spot Assist with exit warning is standard. Active Blind Spot Assist with braking intervention and the rear cross-traffic functions need the optional Driver Assistance and parking packages.
The optional Active Steering Assist centers smoothly and reviewers rated it among the better systems of its time. It still detects hands by steering torque, which the 2021 facelift's capacitive wheel replaced, and it is not standard on the volume trim.
DISTRONIC with stop-and-go, route-based speed adaptation and Active Lane Change Assist is a refined full-speed-range highway assist. It is optional rather than standard on the E 350.
No hands-free driving mode is offered. Active Steering Assist requires hands on the wheel, and Mercedes' DRIVE PILOT was never offered on the W213.
The LED projector lamps with curve-adaptive beams and high-beam assist rate Good, but they are optional. The standard LED reflector lamps without high-beam assist rate Acceptable.
Sightlines are typical of a mid-size sedan: good forward visibility, with thickish rear pillars and a high trunk deck. A surround-view camera is available in the parking packages.
IIHS rates the E-Class sedan's LATCH hardware Good for ease of use. The rear seat is roomy enough for two car seats, but fitting three across is tight.
4Space & ComfortMid-pack among this car's ten categories.2.40C+
Every 2020 E-Class sedan seats five.
The published figure includes the standard sunroof, which costs some headroom. It is average for a mid-size luxury sedan.
Adequate front legroom for the class, but not generous.
Rear headroom is generous for a mid-size sedan.
Rear legroom in the W213 sedan is only adequate and trails the Genesis G80 and BMW 5 Series.
The trunk is small for the class, although the 40/20/40 folding rear seat helps with long items.
A center-console bin, a covered cupholder bin and door pockets give competitive everyday storage, but nothing inventive. The wireless-charging tray is locked into the Premium Package.
The large, supportive front seats offer wide power adjustment with memory, and multicontour massage seats are optional. The rear bench is comfortable for two adults.
The steel-spring suspension is compliant and well controlled, and the optional Air Body Control air suspension makes it plusher still. It is tuned for comfort rather than sportiness.
The cabin is hushed at highway speed, with the nine-speed keeping revs low. The four-cylinder is audible when worked hard.
Dual-zone automatic climate control is standard. On the E 350, heated front seats come in the Premium Package, while ventilated and massage seats, a heated wheel and rear climate are further extra-cost options.
5Cost of OwnershipOne of the E-Class's weakest categories.0.00F
The entry E 350 rear-drive sedan, renamed from E 300 for 2020, starts well above the sedan band ceiling, as expected for a mid-size luxury car.
The E 350 4MATIC is the volume US sedan configuration, so its MSRP plus destination is the representative price.
German luxury service pricing puts routine maintenance near $3,700 over five years. Repairs after the 4-yr/50k warranty lapses add a meaningful tail.
Typical luxury-sedan depreciation for the W213: roughly half the sticker gone in five years, which lands mid-band for sedans.
Mercedes-Benz's standard new-vehicle limited warranty runs one year longer than the mainstream 3/36.
Mercedes gives the powertrain no coverage beyond the basic 4/50 warranty, which is below the 5-yr segment floor.
There was no complimentary scheduled maintenance in 2020: Mercedes sold prepaid plans, while BMW's 3-yr/36k ULTIMATE CARE came included. The perks are 24/7 roadside assistance for the warranty term and a Mercedes me connect trial.
$57,545 volume-trim price minus its estimated resale value after 5 years (48% retained, or about $27,622) leaves about $29,923 in depreciation. Add the projected $6,500 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $36,423 in total.
6Reliability & QualityOne of the E-Class's strongest categories.2.57C+
2020 is a late pre-facelift year of the W213 generation (launched for 2017). The only change was the base E 300 becoming the E 350 with the M264 2.0L turbo. J.D. Power rates it Average. Consumer Reports' E-Class reliability data has historically run below average, with owners reporting electrical and infotainment faults, so the mixed signals put it in the lower part of the average band.
In the 2019–2021 dependability studies Mercedes-Benz sat in the lower half of the J.D. Power VDS and Consumer Reports brand rankings. That is better than the bottom-tier brands but well behind Lexus, Toyota and Genesis.
MY2020 avoided the large fuel-pump campaigns (23V445/23V880) and the facelift-year seat and crash-sensor recalls that hit 2021. The campaigns that reach the volume E 350 are small assembly batches (turbo oil-line screws, fuel injectors) plus the fleet-wide rear-camera and eCall software recalls. Most other MY2020 campaigns affect only the E 450, AMG or coupe/cabriolet models. That is typical activity, with nothing systemic in the powertrain.
For 2020 the volume E 350 moved to the M264 2.0L turbo I4 (255 hp), without the 48V EQ Boost that arrived in 2021, paired with the long-running 9G-Tronic 9-speed. The engine and transmission family is mature with no systemic failure pattern. The one engine recall (20V364) covered improperly torqued turbo oil-line screws on 90 units, an assembly slip rather than a design flaw.
The W213 cabin has open-pore wood, quality leather, 64-color ambient lighting and the 12.3-inch COMAND display. Reviewers rank it among the richest cabins in the mid-size luxury segment. The pre-facelift COMAND system and the optional (not standard) widescreen cockpit leave it slightly behind the 2021 refresh.
Assembly is solid, with tight panel gaps and a quiet cabin on a platform in its fourth US year. Scattered owner reports of rattles and electrical glitches, plus a few small assembly-related recalls (turbo line screws, seatback latch), keep it short of the top band.
About 380 Mercedes-Benz dealers across the US, a denser network than BMW's or Audi's, covering all major metros and most secondary markets. Service satisfaction is mid-pack among luxury brands.
Mercedes parts and labor are among the most expensive in the industry. The W213 is a high-volume, seven-year generation with a strong aftermarket and wide independent-shop familiarity, and the 2020 car has no 48V mild-hybrid hardware to add dealer dependence.
7Technology & InfotainmentMid-pack among this car's ten categories.1.94C-
The 2020 pre-facelift E-Class has a large standard 12.3-inch center display, but it lacks touch capability. Touch arrived with MBUX on the 2021 facelift, and that limitation is scored under 7.1.2.
The older COMAND system has deep menus and relies on a touchpad and rotary controller with no touchscreen. Reviewers called it complicated next to the MBUX system that replaced it for 2021.
Apple CarPlay and Android Auto are standard but wired only on the 2020 car. There is no wireless projection.
Standard COMAND navigation is capable, but LINGUATRONIC voice control is command-based rather than the natural-language "Hey Mercedes" assistant that arrived with MBUX.
The base system is decent, the 13-speaker Burmester surround system comes in the Premium Package, and a Burmester High-End 3D system is a further option.
The crisp, configurable 12.3-inch digital cluster that forms the widescreen cockpit is excellent, but on the E 350 it is part of the Premium Package rather than standard.
The pre-MBUX COMAND system has no meaningful over-the-air vehicle updates. Map updates are available through the Mercedes me service, and software changes need a dealer visit.
The Mercedes me connect app provides remote lock and unlock, vehicle locate, status and remote start, with some functions subscription-based after the trial. No digital phone key is offered.
USB-A ports are in the center console, and wireless charging with NFC pairing is tied to the Premium Package. USB-C came only with the 2021 facelift, and rear-seat charging is limited.
For 2020 the KEYLESS-GO Comfort Package, with hands-free trunk access and an electronic trunk closer, became standard on the E 350. Remote start is available through the app, but there is no phone-as-key.
A rear camera is standard. A surround-view camera, PARKTRONIC sensors and Active Parking Assist come in the optional Parking Assistance Package.
A color head-up display is an extra-cost option on the E-Class sedan, typically bundled with upper packages rather than on the volume build.
8Use-Case FitOne of the E-Class's weakest categories.1.62D
The rear doors are wide and IIHS rates the LATCH hardware Good, but only 36.2 in of rear legroom and a 13.1 cu ft trunk limit rear-facing seats and stroller-plus-gear loads.
It carries a five-star NHTSA rating and an IIHS Top Safety Pick+ with automatic emergency braking and blind-spot monitoring standard. Adaptive cruise and active lane keeping cost extra in the Driver Assistance Package.
It is comfortable and quiet for four on a long trip, but rear climate and rear charging are thin, and the 13.1 cu ft trunk fills quickly with family luggage.
A supple ride, minimal turbo lag and a smooth nine-speed make it relaxing in traffic. Keyless-Go is standard, while stop-and-go adaptive cruise is optional.
About 25–26 mpg combined is reasonable for a luxury sedan, but it needs premium fuel and has luxury-brand consumables, so per-mile costs are average for the class at best.
At 193.8 in long it is a mid-size footprint with a roughly 38-ft turning circle. The rear view is somewhat restricted, and surround-view cameras and park assist are optional.
It is a luxury sedan with no US tow rating and a small trunk, so it is not meaningfully work-capable.
The E-Class has a long taxi and livery history in Europe, but the US-market car's luxury interior and costly repairs make it a poor fit for hard work use.
There is no onboard AC power, no bed or cargo tie-down system and no factory hitch for the US sedan, so work provisions are essentially absent.
It is an excellent highway cruiser, with supportive seats, a quiet cabin, a compliant ride and a range of well over 400 miles. The DISTRONIC and Active Steering Assist driver aids are optional.
4MATIC AWD handles snowy and gravel roads, but low ground clearance, no tow rating and no roof rails make it a pavement-focused car.
The 40/20/40 split-folding rear seat adds flexibility for skis and long items, but the 13.1 cu ft trunk is small and there is no hitch or roof rails.
9Driving ExperienceMid-pack among this car's ten categories.2.54C+
Body control is predictable and grip is secure, and it handles remarkably well for a comfort-tuned car, but the BMW 5 Series and Genesis G70-type rivals are more agile.
The steering is relatively quick and accurate but light and filtered, typical of Mercedes' comfort focus.
The brakes are strong and progressive with a firm, well-modulated pedal, and W213 test cars stopped competitively for the class.
The uprated 255-hp turbo-four responds with almost no lag, and the nine-speed shifts smoothly. Engine stop/start is noticeable but well managed.
The engine is quiet at a cruise, but the four-cylinder sounds ordinary and a little gruff when worked hard, below the class's six-cylinder benchmark.
A reasonably tight turning circle for a mid-size sedan, with 4MATIC slightly wider than RWD.
The memory power seat and wide wheel adjustment suit most drivers, but reviewers criticized the column shifter as vague and the touchpad and rotary infotainment controls as fiddly.
It is pleasant and composed rather than exciting. The E 350 is a relaxed luxury cruiser, while the E 450 and AMG E 53/E 63 carry the enthusiast appeal.
10Value & Market PositionOne of the E-Class's strongest categories.2.60C+
The base E 350 has LED lighting, a sunroof, dual-zone climate and a 12.3-in display. The second 12.3-in cluster screen, the Driver Assistance pkg, Burmester audio and the 360 camera all cost extra in the pre-facelift 2020 car.
The 2020 E 350's four-cylinder rose to 255 hp, and the car is priced in line with the BMW 530i and Audi A6. Steep option pricing makes it fair rather than strong value.
The sedan came as the E 350 RWD, E 350 4MATIC, E 450 4MATIC, AMG E 53 and AMG E 63 S. Coupe, cabriolet, wagon and All-Terrain body styles make it one of the widest ranges in the class.
The E-Class remained a top seller among mid-size luxury sedans alongside the 5 Series. Its volume fell in 2020, though, with the pandemic and buyers moving to GLE/GLC crossovers.
The E-Class is the archetypal Mercedes executive sedan with strong aspirational pull. The brand's middling reliability reputation tempers that slightly.
2020 E-Class buyers saw subvented lease money factors, ~$1,000 incentives and pandemic-era financing support. That predates the 2021 chip-shortage squeeze that pushed prices to MSRP.
2020 is the W213's fourth model year and the last before the 2021 mid-cycle facelift, which added new styling, MBUX, a capacitive wheel and a mild-hybrid E 450. Buyers faced an imminent refresh.
Reviewers widely praised its ride comfort, refinement and safety tech, ranking it at or near the top of the class. The BMW 5 Series and Genesis G80 frequently edged it in comparisons.