The verdict
A struggling subcompact suv, strong on ownership and held back by performance.
The 2020 Eclipse Cross leans on Mitsubishi's strongest asset — a 10-year/100,000-mile powertrain warranty — and a sub-$25K starting price to compensate for a genuinely small, slow package. A 152-hp turbo-four needs roughly 8.7 seconds to reach 60 mph and can only tow 1,500 lbs, while the coupe-like roofline shrinks cargo space to just 22.6 cu ft behind the rear seats, among the smallest in the class. It's a reasonable pick for a budget-focused commuter who wants peace-of-mind warranty coverage and easy parking, but families needing cargo room, tech-forward shoppers, and anyone chasing resale value should look elsewhere.
Jump to scoresStrengths
- Class-leading warranty protection
- Low entry price with room to negotiate
- Runs happily on regular gas and sips it reasonably
What holds it back
- Slow off the line and can't tow much
- One of the smallest cargo holds in the class
- Depreciates fast
Top alternatives
Cars shoppers cross-shop with the Mitsubishi Eclipse Cross
2.05C
Subaru CrosstrekSubcompact SUVBetter at: Resale valueIt's the other standard-AWD subcompact, and it beats the Eclipse Cross on fuel economy, driver assistance and resale while asking only a small price premium.
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1.54D
Honda HR-VSubcompact SUVBetter at: Safety techA more modern, better-riding crossover with more cargo room and a full standard safety suite, for buyers willing to pay extra for all-wheel drive.
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1.52D
Kia SeltosSubcompact SUVBetter at: Cargo spaceMatches Mitsubishi's 10-year powertrain warranty but adds 26.6 cu ft of cargo, a far newer interior and an available turbo engine with real power.
CompareHow it's evolved
8 scored model years · 2018–2026
Subject scores by year
Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.
| Year | Performance | Efficiency | Safety | Space | Cost | Reliability | Tech | Use-case | Driving | Value |
|---|---|---|---|---|---|---|---|---|---|---|
| 2026 | 27 | 51 | 54 | 37 | 79 | 63 | 42 | 46 | 58 | 53 |
| 2025 | 27 | 49 | 54 | 37 | 79 | 63 | 41 | 46 | 58 | 53 |
| 2024 | 27 | 49 | 52 | 37 | 78 | 64 | 40 | 46 | 58 | 53 |
| 2023 | 27 | 49 | 48 | 34 | 77 | 63 | 38 | 43 | 55 | 53 |
| 2022 | 22 | 56 | 55 | 34 | 80 | 65 | 36 | 39 | 46 | 49 |
| 2020 | 21 | 56 | 50 | 33 | 79 | 57 | 31 | 47 | 48 | 52 |
| 2019 | 22 | 61 | 36 | 30 | 78 | 47 | 40 | 42 | 43 | 54 |
| 2018 | 23 | 52 | 35 | 31 | 81 | 45 | 40 | 39 | 48 | 56 |
Compare two years
Best fit & conditions
Higher scores mean a better fit for that use case. Learn more about use-case fit →
Subject profile
Academic Probation · NHTSA safety recalls
No NHTSA safety recall is on record for the 2020 Mitsubishi Eclipse Cross. Other model years of the Eclipse Cross have 2 — listed below.
2 recalls on other model years of the Eclipse Cross (2018–2019)
Sep 14, 2018Electrical system: software · Electronic stability control (esc) · Forward collision avoidance: adaptive cruise control · Service brakes, hydraulic: antilock/traction control/electronic limited slipThe software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.
Defect
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.
Risk
If the safety systems do not function as intended, it can increase the risk of a crash.
Remedy
MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.
NHTSA campaign 18V621000 ↗Manufacturer no. SR-18-00858,916 vehicles potentially affected (all models in the campaign)Owners notified Oct 16, 2018Filed by Mitsubishi Motors North America, Inc.Filed as ECLIPSE CROSSSep 14, 2018Electrical system: software · Forward collision avoidance: software: pedestrian/cyclist/object/obstacle/ recognitionDue to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Defect
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Risk
If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
Remedy
MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
NHTSA campaign 18V620000 ↗Manufacturer no. SR-18-0079,166 vehicles potentially affected (all models in the campaign)Owners notified Oct 16, 2018Filed by Mitsubishi Motors North America, Inc.Filed as ECLIPSE CROSS
Source: NHTSA Office of Defects Investigation recall database, model years 2018–2026. Recalls are listed by model year as the manufacturer filed them; whether a specific car is affected depends on its VIN — check a VIN at nhtsa.gov ↗. NHTSA model names matched to this page: ECLIPSE CROSS.
Detailed scoring by subject
1Performance & PowertrainThe Eclipse Cross's lowest-graded category.0.00F
Sole 2020 US powertrain is the 1.5L MIVEC turbo inline-4 across ES/LE/SE/SEL trims, 2WD and S-AWC alike.
Peak torque of the 1.5T engine, same figure across all 2020 trims and drivetrains.
No 2020-specific instrumented test located; same 152 hp/184 lb-ft powertrain carried unchanged through the generation, and Car and Driver tested the closely related 2022 SEL S-AWC at 8.4 s with aggregator averages across Eclipse Cross tests around 8.7-8.8 s.
Reviewers describe adequate but unremarkable delivery: some turbo lag off the line and the CVT holds revs high under hard throttle, though the engine is smooth at cruise.
CVT with 8 preset ratios in Sport mode simulates shifts reasonably well but exhibits typical CVT drone and hesitation under harder acceleration.
Mitsubishi rates the Eclipse Cross at a uniform 1,500 lb conventional tow rating regardless of trim or drivetrain.
Mitsubishi's S-AWC (Super All-Wheel Control) is optional across ES/LE/SE/SEL, integrating ASC, ABS and Active Yaw Control for genuine torque-vectoring behavior, but it remains a paid option rather than standard equipment and 2WD is the base configuration.
Pavement-oriented subcompact crossover with modest 8.0 in ground clearance, no low-range, skid plates, or off-road-tuned trim.
A single 1.5L turbo gas engine is the only powertrain offered in the US for 2020; the PHEV variant launched in December 2020 for European markets only and was never sold in North America.
2Efficiency & RangeOne of the Eclipse Cross's strongest categories.1.77C-
EPA combined rating for the FWD LE/SE/SEL configuration, the volume trim; base ES 2WD rates slightly higher (27) on smaller wheels and S-AWC drops to 25.
EPA city figure for the FWD volume-trim configuration.
EPA highway figure for the FWD volume-trim configuration.
EPA-derived range on a full tank for the FWD volume-trim configuration; S-AWC drops to about 395-411 mi depending on trim.
EPA annual fuel cost estimate at standard assumptions for the FWD volume-trim configuration.
Despite the turbocharged engine, Mitsubishi specifies regular 87-octane unleaded as the required fuel, with no premium recommendation.
3SafetyGrades below the middle of the scale.1.32D
NHTSA tested both FWD and S-AWC 2020 Eclipse Cross configurations and awarded 5 stars overall to both.
Good across all six original crashworthiness tests (both small-overlap front modes, moderate overlap, original side, roof strength, head restraints), but IIHS's current listing shows Poor on the newer, stricter updated side-impact test, and Top Safety Pick was only ever reachable on the range-topping SEL with its LED headlights (Acceptable) — the mainstream ES/SE trims carry Marginal-to-Poor headlights that disqualify them from the award.
The ES — the highest-volume 2020 trim per Edmunds TMV data — ships with no forward collision mitigation, lane departure warning, blind-spot warning, or rear cross-traffic alert; that full suite only becomes standard starting at SE, and adaptive cruise never comes standard on any trim (Touring Package, SEL-only).
IIHS rated the optional forward collision system Superior for vehicle-to-vehicle front crash prevention, but only Basic for daytime pedestrian detection, with no separate nighttime pedestrian result published; the system is standard only from SE up and optional on ES.
Blind Spot Warning with Lane Change Assist and Rear Cross Traffic Alert are standard from SE up, but alert-only with no active braking intervention and not present on the base ES trim.
Only Lane Departure Warning (alert-only) is offered for 2020; no lane-keep assist or lane-centering system exists at any trim level.
Adaptive cruise control is available only as part of the optional Touring Package on the top SEL trim — not standard on any trim and absent from the volume ES/SE lineup — and there is no combined highway-assist feature.
No hands-free highway driving system is offered on the 2020 Eclipse Cross at any trim or package level.
IIHS rated the halogen headlights Poor on the ES and LE trims and Marginal on SE; only the range-topping SEL with LED projectors reaches Acceptable, so the mainstream trims run poor road illumination.
The split rear glass (bisected by the taillight bar), raked roofline and thick rear pillars/large headrests significantly compromise rear and over-shoulder visibility, a widely-noted weak point in period reviews; no surround-view camera is standard on the volume trim to compensate.
IIHS rates the LATCH hardware Good for ease of use (exposed, accessible lower anchors, tether anchor for the rear middle position), but reviewers note tight rear-seat legroom and fiddly top-tether anchors make fitting two forward-facing car seats a workable but imperfect exercise.
4Space & ComfortOne of the Eclipse Cross's weakest categories.0.18F
Standard 5-passenger compact crossover layout, two rows only, no third-row option across any trim.
Mid-pack front headroom for the subcompact/compact SUV class.
Near the low end of the SUV band; the Eclipse Cross's sloping coupe-like roofline doesn't cost front legroom but the cabin is tightly packaged overall.
Below-average rear headroom — the fastback-style rear glass and coupe roofline visibly cut into second-row headroom, a widely noted trait of this generation.
Modest second-row legroom, typical for the subcompact/compact SUV segment.
No third row is offered on any Eclipse Cross trim — strictly a 5-seat, two-row crossover for the entire model run.
One of the smallest cargo holds in the SUV class behind the second row, a frequent knock on this generation's coupe-crossover styling.
Well below the segment norm with the rear seats folded flat, again a consequence of the sloped rear roofline.
Conventional door pockets, center console bin and a covered front tray cover the basics without any standout storage innovation.
Reviewers repeatedly praise the front and rear seat shape and support, though rear space limits long-haul comfort for taller adults.
Soft suspension tuning absorbs small bumps but multiple road tests cite floaty body motions and heave over undulations — a poorly controlled ride rather than a composed one.
Reviewers note a notably quiet cabin at cruise, helped by the soft suspension soaking up road noise, though wind noise builds at highway speed.
Heated front seats are standard only on the top SEL trim (heated rear seats require the SEL Touring package); lower ES/LE/SE trims go without, and no ventilated seats or rear climate vents are offered at all.
5Cost of OwnershipThe Eclipse Cross's best-graded category.3.39B+
Entry ES FWD trim starts the range; base price sits mid-pack for a mainstream subcompact SUV.
SE is the best-equipped mid-range trim and the typical volume pick for the nameplate, balancing content against the ES's bare-bones spec.
CarEdge/iSeeCars-style estimates put routine maintenance alone near $2,400 over 5 years; adding typical out-of-warranty repair exposure for the segment brings the combined estimate to roughly $4,100, mid-pack for a mainstream subcompact SUV.
Mitsubishi resale values trail mainstream Japanese/Korean rivals; iSeeCars-style depreciation data shows the Eclipse Cross losing over half its value by year five.
Mitsubishi's 5-year/60,000-mile basic warranty is at the top of the mainstream segment band.
Mitsubishi's 10-year/100,000-mile powertrain warranty is class-leading, though restricted to the original owner.
No complimentary scheduled maintenance is included, but a 5-year/unlimited-mileage roadside assistance program is bundled with the warranty — an unusually long roadside benefit, just not maintenance coverage itself.
$26,735 volume-trim price minus its estimated resale value after 5 years (44% retained, or about $11,763) leaves about $14,972 in depreciation. Add the projected $4,100 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $19,072 in total.
6Reliability & QualityOne of the Eclipse Cross's strongest categories.1.80C-
Signals for the 2020 Eclipse Cross's first-generation platform are mixed: strong initial-quality showing from J.D. Power offset by Mitsubishi's historically weaker Consumer Reports predicted-reliability standing and owner-forum reports of CVT and oil-consumption issues on the 1.5T.
Mitsubishi's initial-quality performance jumped sharply in 2020, but the brand's multi-year dependability standing has run mid-pack rather than top-tier over the preceding several model years, so it lands as average rather than a standout.
The 2020 model year carries no NHTSA safety recalls, and owner complaints filed with NHTSA are low in number and non-systemic (sunroof, minor electrical/brake-feel items) rather than pointing to a powertrain or fire defect.
The 1.5L turbo-CVT pairing used on this generation has a mixed long-term reputation: reviewers and owner forums report above-average oil consumption and CVT shift roughness emerging in the 30k-60k mile range, though nothing rising to a widely-documented catastrophic failure mode.
Reviewers describe the cabin as competent but not distinctive for the segment, with harder plastics in lower-touch zones typical of the subcompact/compact crossover class and nothing that reads as a standout for the price.
Assembly quality tracks the brand's strong 2020 initial-quality showing — no widespread rattle or misalignment complaints turned up in owner reviews — landing it solidly in the generally-solid band.
Mitsubishi's US dealer footprint is sparse next to mainstream rivals — roughly a third the size of Toyota's or Honda's network — meaning longer drives for service and lower density of loaner/parts stock in many markets.
As a mainstream Japanese nameplate, parts pricing sits in normal territory, but the thin dealer network can mean longer waits for dealer-sourced parts than for higher-volume competitors; no evidence of unusually expensive or scarce parts.
7Technology & InfotainmentOne of the Eclipse Cross's weakest categories.0.01F
Every 2020 trim uses the same 7-inch screen — base ES gets Display Audio, LE/SE/SEL get Smartphone Link Display Audio with an added touchpad controller, but the screen size itself doesn't grow.
The touchpad-controlled Smartphone Link Display Audio system on upper trims is widely criticized as fiddly and less intuitive than a straight touchscreen, though the interface itself is simple.
CarPlay and Android Auto are wired-only on the LE trim and above via the Smartphone Link Display Audio system; the base ES trim's Display Audio doesn't include smartphone projection at all, and wireless projection isn't offered on any 2020 trim.
No embedded factory navigation is offered on the 2020 US-market Eclipse Cross — owners rely entirely on phone-projected maps — and the basic voice recognition is limited to phone/audio commands.
A 6-speaker base system is unremarkable, but the optional Rockford Fosgate 9-speaker premium system on SEL is well-regarded for the price class.
The cluster is analog speedometer/tachometer with a small monochrome/TFT multi-info display between them — no full-digital reconfigurable cluster is offered on any trim.
No over-the-air update capability of any kind — infotainment, maps, or vehicle software — was offered on the 2020 Eclipse Cross.
Mitsubishi had no meaningful smartphone companion app or remote-start/lock telematics for the Eclipse Cross in this model year — that functionality arrived with Mitsubishi Connect on later generations.
Front USB-A ports are standard but there's no USB-C, no rear-row USB, and no wireless charging pad on any 2020 trim.
Proximity keyless entry with push-button start is standard from SE up, with SEL adding a hands-free liftgate; base ES uses a traditional key.
A standard rearview camera covers the basics, but no 360-degree surround camera or front/rear parking sensors are offered on any 2020 trim.
A full-color head-up display showing speed, cruise status, and FCM/lane-departure alerts is available, but only on the range-topping SEL trim.
8Use-Case FitGrades below the middle of the scale.1.13D
LATCH anchors are standard and door openings are reasonable, but the sloped rear roofline trims headroom and the modest 35.3 in of rear legroom makes bulky rear-facing car seats a tight fit.
Forward Collision Mitigation with pedestrian detection and Blind Spot Warning with Lane Change Assist are standard from the SE trim up — reasonably affordable — but the base ES trim that undercuts the price ladder lacks most of this ADAS suite.
A quiet, softly sprung cabin suits highway cruising, but thin rear-seat space, no rear climate vents, and a small 22.6 cu ft cargo hold work against multi-day family trips with gear.
Light, low-effort steering and a compliant ride make stop-and-go traffic easy, though turbo lag off the line and a droning CVT under hard acceleration add some annoyance.
EPA-rated 26/29/27 mpg city/highway/combined FWD (25/26/25 with AWD) is average for a turbocharged compact crossover — neither a standout nor a laggard for the class.
A compact 173.4 in overall length and a tight 34.8 ft turning diameter make it easy to place in city traffic and tight parking spots, aided by a standard rearview camera.
A 1,500 lb max tow rating and a cramped 22.6/48.9 cu ft cargo hold leave little headroom for real work duty.
Mitsubishi's small US dealer/service footprint and the Eclipse Cross's lack of a long fleet track record leave durability under hard-use conditions unproven, despite generally positive owner-reported reliability.
No onboard power outlet, no cargo tie-down system beyond basic hooks, and no upfit/rack ecosystem is offered — this is a passenger crossover with no work-oriented provisions.
A quiet cabin and comfortable front seats suit highway miles, and adaptive cruise control is available on SEL, but modest fuel economy caps range between fill-ups versus segment leaders.
Optional S-AWC all-wheel drive with Active Yaw Control and roughly 8.0-8.5 in of ground clearance give it competent light gravel/snow ability, though it's not marketed or equipped as an off-road model.
60/40 split-fold rear seats and available roof rails cover basic gear-hauling, but the class-trailing 22.6/48.9 cu ft cargo volumes make bulky gear a genuine squeeze.
9Driving ExperienceGrades below the middle of the scale.1.24D
Multiple road tests describe suspension tuning that is 'way too soft,' with poor body control that makes the Eclipse Cross ill-suited to twisty roads even by mainstream-crossover standards.
Steering effort is very light and doesn't build weight off-center, feeling natural around town but too quick and numb at highway speed.
No major complaints surfaced about pedal feel or stopping distances in period reviews; brakes are described as adequate without being a highlight.
The 1.5L turbo-four with CVT delivers adequate low-speed response but exhibits some turbo lag and the characteristic CVT 'rubber-band' feel under harder acceleration.
The turbo-four drones audibly under hard acceleration as the CVT holds engine speed, though it settles to an inoffensive hum at cruise.
A tight turning circle near the favorable end of the SUV band, consistent with the model's compact footprint.
A raised seating position gives good outward visibility and the controls are logically laid out, though the touchpad infotainment controller is an ergonomic misstep some reviewers flag.
The soft, floaty chassis and numb steering leave little driver engagement; reviewers treat it as a comfort-first family crossover rather than an enthusiast pick.
10Value & Market PositionGrades below the middle of the scale.1.50D
Base ES trim includes forward collision mitigation, LED headlights, a 7-inch touchscreen with Apple CarPlay/Android Auto, and heated mirrors — reasonable for the price but not class-leading.
Fair but unremarkable value against rivals like the Kia Seltos and Hyundai Kona, which undercut it on price while offering comparable or better content.
Four trims (ES, LE, SE, SEL) each offered with FWD or S-AWC AWD gives reasonable choice, though there is no hybrid, manual, or performance variant to widen the lineup.
US sales of roughly 10,300 units in 2020 trail segment leaders by a wide margin in the high-volume subcompact SUV class, reflecting Mitsubishi's small US dealer footprint and low overall brand volume.
Mitsubishi carries a budget/value perception in the US market rather than an aspirational halo, which weighs on desirability despite the strong warranty.
As a slower-selling model, the Eclipse Cross regularly carried meaningful factory rebates (~$1,000) and low-APR financing (0.9% for 48 months) plus lease cash, giving buyers real negotiating room.
2020 is the third model year of the generation that launched for 2018, so the platform and tech were still current; a facelift didn't arrive until the 2022 model year.
Reviews praised the spacious cabin, strong warranty, and roadside assistance but consistently criticized suspension tuning and sluggish acceleration; it was not a comparison-test winner and did not collect major awards.
