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Compact SUV

2021 Mazda CX-5

MainstreamGas
Manufacturer site ↗
2025 model shown
2.17CGPA / 4.0
Overall GPA
Reliability
2.85B-
Safety
3.13B
EfficiencyGas
1.72C-
26 MPG combined · 398 mi range · $2,350/yr energy
Comfort
1.23D
Value
3.16B
Ownership Cost
2.63C+
Technology
1.50D
Driving Experience
3.04B

The verdict

A mixed-report compact suv, strong on value and held back by performance.

The 2021 CX-5 is the compact SUV you buy because you still like driving. It steers and corners better than anything else in the class, the cabin looks and feels well above its $26,370 starting price, and every trim — even the base Sport — comes with radar cruise, blind-spot monitoring and automatic emergency braking standard, backed by an IIHS Top Safety Pick+ and a 5-star NHTSA rating. The costs are real: 30.9 cubic feet of cargo space behind the rear seats is among the smallest in the segment, the 187-hp volume engine needs 8.7 seconds to reach 60 mph, and there was no hybrid at any price in a year the RAV4 and CR-V both had one. Used-buyer caution: this specific model year's 2.5 Turbo carries a valve-seal oil-consumption defect Mazda settled in a class action, so the naturally aspirated 2.5 is the safer buy.

Jump to scores

Strengths

  • Drives like nothing else in the class
  • Safety gear that is standard, not upsold
  • A cabin that punches well above the sticker

What holds it back

  • The cargo hold is one of the smallest in the class
  • The volume engine is slow
  • A documented oil-consumption defect on the 2021 turbo

Top alternatives

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Production history

2013present · 14 years · 3 generations
SCORED WINDOW · last 10 yearsGen 1201320162013Gen 2201720252017Gen 32026now2026In production2026 — graded2025 — graded2024 — graded2023 — graded2022 — graded2021 — graded2020 — graded2019 — graded2018 — graded2017 — gradedProduction began 2013

How it's evolved

10 scored model years · 20172026

025507510020172018201920202021202220232024202520262017 · Overall: 552018 · Overall: 57 (+2 vs 2017)2019 · Overall: 60 (+3 vs 2018)2020 · Overall: 602021 · Overall: 62 (+2 vs 2020)2022 · Overall: 63 (+1 vs 2021)2023 · Overall: 64 (+1 vs 2022)2024 · Overall: 65 (+1 vs 2023)2025 · Overall: 62 (−3 vs 2024)2026 · Overall: 65 (+3 vs 2025)

Subject scores by year

Hover or tap a score to see what moved it versus the year before. A corner mark flags a big swing.

YearPerformanceEfficiencySafetySpaceCostReliabilityTechUse-caseDrivingValue
2026
2025
2024
2023
2022
2021
2020
2019
2018
2017

Compare two years

vs
Performance29
31+2
Efficiency54
55+1
Safety57
77+20
Space47
55+8
Cost73
63-10
Reliability73
75+3
Tech34
77+43
Use-case56
63+7
Driving74
73-1
Value71
70-1

Best fit & conditions

FamilyC+68/100
CommuterC+67/100
Winter / inclementC+67/100
AdventureC-59/100
Work / TowF40/100

Higher scores mean a better fit for that use case. Learn more about use-case fit →

Trims & configurations

5 trims

Scores above reflect the volume trim. Per-trim specs and scores are rolling out — the full lineup:

S Select · baseS PreferredS Carbon EditionS PremiumS Premium Plus

Detailed scoring by subject

1Performance & PowertrainThe CX-5's lowest-graded category.0.14F
Horsepower
187 hp @ 6,000 rpm (Skyactiv-G 2.5 with cylinder deactivation — volume Touring/Grand Touring); 227 hp on 87 octane / 250 hp on 93 octane with the optional 2.5 Turbo
9/100
#29 of 35 in classCompare all →

The volume 2021 CX-5 trims (Sport, Touring, Carbon Edition, Grand Touring) all use the naturally aspirated Skyactiv-G 2.5 at 187 hp; the 2.5 Turbo is confined to Carbon Edition Turbo, Grand Touring Reserve and Signature. Modest output for a compact SUV against a 150–550 hp segment band.

Torque
186 lb-ft @ 4,000 rpm (2.5 non-turbo); 310 lb-ft @ 2,000 rpm on 87 octane / 320 lb-ft @ 2,500 rpm on 93 octane with the 2.5 Turbo
15/100
#30 of 35 in classCompare all →

The non-turbo 2.5's 186 lb-ft arrives high at 4,000 rpm, so low-end pull is unremarkable — the turbo's 310–320 lb-ft at 2,000–2,500 rpm is a different vehicle entirely, but it is not the volume configuration.

0–60 mph time
≈8.7 s (2.5 non-turbo, i-Activ AWD — volume config); ≈6.6 s with the 2.5 Turbo
13/100
#32 of 35 in classCompare all →

Instrumented testing puts the non-turbo AWD CX-5 at roughly 8.7 seconds to 60 mph, mid-pack-to-slow for a 2021 compact SUV; the turbo cuts that to about 6.6 s. Mazda publishes no 0–60 figure, so this comes from third-party tests.

Powertrain refinement70
#15 of 35 in classCompare all →

The naturally aspirated 2.5 is linear and lag-free with clean, progressive throttle response — a genuine refinement advantage over the small-turbo rivals it competes with — but it is short on low-end torque and gets audibly strained when revved out to deliver merging power. Cylinder deactivation transitions are unobtrusive.

Transmission behavior80
#5 of 35 in classCompare all →

Mazda's Skyactiv-Drive six-speed automatic is a standout in a class that had largely moved to CVTs and 8-to-9-speed units: it holds gears decisively, downshifts promptly and never hunts or drones, and the manual-shift and Sport modes are genuinely usable. Only six ratios costs it a little highway efficiency, not driveability.

Max towing capacity
2,000 lbs (all trims and both engines, properly equipped)
14/100
#27 of 35 in classCompare all →

A flat 2,000-lb rating regardless of engine or drivetrain — enough for a small utility trailer or a pair of jet skis, but well short of the 3,500 lbs several compact-SUV rivals offered in 2021.

AWD/4WD availability72
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i-Activ AWD is offered across the entire 2021 range — optional on Sport, Touring, Carbon Edition and Grand Touring, standard on Grand Touring Reserve and Signature — and it is a sophisticated predictive system that reads 27 sensors to pre-empt slip rather than react to it, with Off-road Traction Assist standard on every AWD build. It falls short of the top band only because FWD is still the default on the four volume trims (Mazda made AWD standard for 2022).

Off-road capability33
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Firmly pavement-oriented: 7.5 inches of unladen ground clearance, no low range, no locking differentials, no skid plates and no off-road trim in the lineup. The one genuine provision is Off-road Traction Assist, a brake-based traction routine standard on AWD models, which handles a wet grass launch or a snowed-in driveway and nothing beyond that.

Powertrain lineup breadth50
#16 of 35 in classCompare all →

Two distinct gas powertrains — the 187-hp naturally aspirated 2.5 and the 227/250-hp 2.5 Turbo — which covers mainstream and quick-ish buyers, but there is no hybrid, no plug-in and no diesel for 2021 (the 2.2 Skyactiv-D had already been dropped from the US lineup), in a segment where the RAV4 and CR-V both offered hybrids and the RAV4 a PHEV.

2Efficiency & RangeMid-pack among this car's ten categories.1.72C-
Combined fuel economy
26 MPG combined (2.5 non-turbo, i-Activ AWD — volume config); 28 MPG combined with FWD, 24 MPG combined with the 2.5 Turbo AWD
59/100
#7 of 35 in classCompare all →

26 MPG combined for the volume non-turbo AWD build is competitive among gas-only compact SUVs — the high-compression 13.0:1 Skyactiv-G with cylinder deactivation does real work — but it sits well behind the hybrid RAV4 and CR-V variants that dominate this segment's efficiency ranking.

City fuel economy
24 MPG city (2.5 non-turbo AWD); 25 MPG city with FWD, 22 MPG city with the 2.5 Turbo AWD
63/100
#8 of 35 in classCompare all →

24 MPG in town is solid for a non-hybrid AWD compact SUV, helped by cylinder deactivation and i-Stop auto start/stop, though a stop-start commute is exactly where the hybrid rivals pull two-to-one ahead.

Highway fuel economy
30 MPG highway (2.5 non-turbo AWD); 31 MPG highway with FWD, 27 MPG highway with the 2.5 Turbo AWD
63/100
#8 of 35 in classCompare all →

30 MPG highway is a respectable cruising figure; the six-speed automatic's lack of a tall eighth or ninth ratio costs it a couple of MPG against rivals with more gears.

Driving range
≈398 mi (15.3-gal AWD tank × 26 MPG combined); ≈414 mi for FWD on its 14.8-gal tank, ≈367 mi for the 2.5 Turbo AWD
37/100
#26 of 35 in classCompare all →

A small 15.3-gallon tank is what caps range here rather than the engine — roughly 400 miles per fill is short of the 450–500 miles the segment's hybrids and larger-tank rivals manage, so long trips need an extra stop.

Estimated annual fuel cost
$2,350/yr (2.5 non-turbo AWD, 15,000 mi/yr on regular unleaded); $2,200/yr FWD, $2,550/yr for the 2.5 Turbo AWD
52/100
#13 of 35 in classCompare all →

Mid-pack running cost for a gas compact SUV, and it is regular-grade fuel throughout — but the EPA figure is roughly $700–800/yr above what a hybrid RAV4 or CR-V costs to feed over the same 15,000 miles.

Fuel requirements90
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Mazda specifies regular 87-octane unleaded for every 2021 CX-5, including the turbo — the 2.5T simply detunes from 250 hp / 320 lb-ft to 227 hp / 310 lb-ft on regular rather than requiring premium, so there is no mandatory fuel-cost penalty anywhere in the lineup. Shy of full marks only because turbo buyers who want the advertised output do have to pay for 93 octane.

3SafetyOne of the CX-5's strongest categories.3.13B
NHTSA overall rating
5 stars overall (5 frontal, 5 side, 4 rollover)
100/100
#1 of 35 in classCompare all →

The 2021 CX-5 earned NHTSA's top 5-star overall rating, with 5 stars in both frontal and side crash and 4 stars for rollover resistance — typical for a compact crossover's center of gravity.

IIHS awards & crashworthiness85
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The 2021 CX-5 is an IIHS Top Safety Pick+ with Good ratings in every crashworthiness test in force for the model year: small overlap front driver and passenger, moderate overlap front, side, roof strength, and head restraints. It does not clear the later-introduced protocols — IIHS's updated moderate overlap test (which scores rear-passenger protection) rates the 2021 CX-5 Poor, and seat belt reminders are Marginal — so it falls short of the top of the band.

Standard ADAS suite breadth88
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Every 2021 CX-5, including the base Sport, carries the full i-Activsense core suite standard: Advanced Smart City Brake Support with pedestrian detection, Smart Brake Support, Mazda Radar Cruise Control with stop-and-go, Lane Departure Warning with Lane-Keep Assist, and Blind Spot Monitoring with Rear Cross-Traffic Alert, plus High Beam Control and a rearview camera. Only second-tier items (360-degree View Monitor, reverse AEB, Driver Attention Alert, Traffic Sign Recognition) are trim-locked, which is why this scores high in the band rather than at the ceiling.

Automatic emergency braking performance76
#13 of 35 in classCompare all →

IIHS rates the 2021 CX-5's front crash prevention Superior for vehicle-to-vehicle and Advanced — not Superior — for daytime pedestrian detection. IIHS had no nighttime pedestrian protocol for this model year, so night performance is unverified rather than proven, holding this just short of the top band.

Blind-spot & cross-traffic coverage70
#15 of 35 in classCompare all →

Blind Spot Monitoring and Rear Cross-Traffic Alert are standard on all trims — better than most 2021 compact SUVs, which gate them behind a mid trim. But coverage is alert-only: there is no blind-spot steering intervention, and rear cross-traffic braking (Smart City Brake Support Reverse) plus the 360-degree camera are restricted to the top Signature trim.

Lane keeping & centering52
#24 of 35 in classCompare all →

Lane Departure Warning with Lane-Keep Assist is standard across the range, but the 2021 CX-5 offers no true lane centering — the system is a corrective nudge at the lane edge, and reviewers found it among the weaker implementations in the segment.

Adaptive cruise & highway assist66
#16 of 35 in classCompare all →

Mazda Radar Cruise Control with full-speed-range stop-and-go is standard on every automatic 2021 CX-5, which is generous for the segment and price. It is not paired with a lane-centering highway assist, however, and reviewers describe it as slow to react — a capable system with rough edges rather than a refined one.

Hands-free driving availability5
#24 of 35 in classCompare all →

Mazda offered no hands-free highway driving system on any 2021 vehicle, and the CX-5 has no equivalent to BlueCruise or Super Cruise at any trim or option level.

Headlight performance74
#5 of 35 in classCompare all →

IIHS rated three headlight variants on the 2021 CX-5: Good on the base Sport and on Grand Touring/Signature/100th Anniversary, but Acceptable on the mid-range Touring — a high-volume trim. High Beam Control is standard across the range and the Adaptive Front-lighting System arrives on Grand Touring, but the Acceptable rating on a core trim keeps this out of the top band.

Outward visibility62
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Forward sightlines are good thanks to a relatively low cowl and slim A-pillars, but the CX-5's styling-led sloped roofline and rising beltline shrink the rear glass and thicken the rear quarters, leaving real over-the-shoulder blind zones. Camera compensation is thin on the trims most buyers take: only a rearview camera is standard, with the 360-degree View Monitor and parking sensors reserved for Signature.

Child-seat (LATCH) usability68
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IIHS rates LATCH ease of use Acceptable, and hands-on testing found the lower anchors easy to locate and the three clearly marked top tethers easy to reach. The constraint is space rather than hardware: installing a rear-facing seat pushes the front passenger seat far enough forward to be uncomfortable, and the CX-5's narrow rear bench makes three-across a struggle.

4Space & ComfortOne of the CX-5's weakest categories.1.23D
Seating capacity
5 seats (every trim — Sport through Signature)
25/100
#10 of 35 in classCompare all →

The 2021 CX-5 is a strictly five-seat two-row crossover across the whole lineup; Mazda offered no six- or seven-seat configuration at any trim or option level, pointing three-row buyers at the CX-9.

Front headroom
39.7 in without moonroof; 39.3 in with the power moonroof (standard Grand Touring and above, packaged on Touring/Carbon Edition)
54/100
#24 of 35 in classCompare all →

39.7 in of front headroom is mid-pack for a 2021 compact SUV, and the moonroof costs a modest 0.4 in — a smaller penalty than most rivals impose, though the Sport and Touring volume trims come without one anyway.

Front legroom
41.0 in (all trims)
22/100
#24 of 35 in classCompare all →

41.0 in is near the bottom of the compact-SUV band — workable in practice thanks to a well-shaped footwell, but the CX-5's cabin is dimensionally tight against a 2021 CR-V or Tucson, and Edmunds flags the short bottom cushion for tall drivers.

Rear headroom
39.0 in (identical with or without the moonroof)
75/100
#21 of 35 in classCompare all →

39.0 in is genuinely good second-row headroom for the class, and unusually the moonroof costs nothing in the back — Mazda quotes the same figure both ways.

Rear legroom
39.6 in (rear knee clearance quoted at 2.7 in)
80/100
#7 of 35 in classCompare all →

39.6 in of rear legroom is solid for a compact SUV and the reclining seatback makes the back seat genuinely usable for adults, but Mazda's own 2.7 in of quoted knee clearance shows how little margin remains behind a tall driver.

Third-row usability15
#16 of 35 in classCompare all →

No 2021 CX-5 has a third row — it is a five-seat two-row crossover in every trim — so it scores in the bottom band by definition rather than being omitted from the category.

Cargo/trunk volume
30.9 cu ft behind the second row (SAE and EPA agree at 30.9 cu ft for 2021)
11/100
#19 of 35 in classCompare all →

30.9 cu ft is among the smallest cargo holds in the 2021 compact-SUV class — a CR-V offers roughly a third more — and it is the single most-cited practical complaint about the car.

Max cargo volume
59.6 cu ft with the 40/20/40 rear seats folded
10/100
#24 of 35 in classCompare all →

59.6 cu ft maximum sits near the bottom of the compact-SUV band, well short of the 70-plus cu ft the class leaders manage, though a 66.8 in load length and 57.0 in floor width mean the shape is usable even if the volume is not.

In-cabin storage & clever solutions52
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The everyday essentials are present and neatly finished — covered console bin with tray, a rear console bin from Touring up, bottle holders in all four doors, front seatback pockets, an overhead sunglass console and three 12-volt outlets — but nothing is innovative, the console cubbies are small by class standards, and 2021 offers no wireless charging pad on any trim.

Seat comfort68
#19 of 35 in classCompare all →

Well-shaped front seats and above-class materials — leatherette with Lux Suede inserts from Touring, leather from Carbon Edition, 8-way power with lumbar and memory from Carbon Edition up — but Edmunds finds the bottom cushion short for tall drivers and the bolsters confining for larger occupants, and the rear bench is flat enough to tire passengers on long stints.

Ride quality70
#17 of 35 in classCompare all →

This is the pre-facelift KF chassis — the retuned suspension arrived with the 2022 refresh — and reviewers split on it: Car and Driver praises a ride 'of crossovers that cost twice as much', while Consumer Reports calls it choppy. It is firm and well controlled rather than plush, and the 19-inch P225/55 tires from Carbon Edition up trade a little compliance for the volume trims' 225/65R17s.

Cabin quietness68
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Mid-pack for 2021 and clearly behind the same car after the 2022 refresh added sound insulation: Edmunds reports wind and tire noise only becoming evident at highway speed, but Consumer Reports rates road noise pronounced enough to call the CX-5 a loud car, and the naturally aspirated 2.5 drones when worked.

Climate & comfort features66
#16 of 35 in classCompare all →

The important items land one step up the range: dual-zone automatic climate control with rear vents and three-level heated front seats are standard from Touring, leaving only the base Sport on single-zone A/C with no heated seats. Heated steering wheel, ventilated front seats and heated rear seats are an optional GT Premium Package on Grand Touring and standard only on the two top trims, and remote climate is app-based remote engine start with no separate rear climate zone.

5Cost of OwnershipMid-pack among this car's ten categories.2.63C+
Base MSRP
$26,370 (Sport FWD, $25,270 + $1,100 destination; rose to $25,370 base mid-year)
97/100
#5 of 35 in classCompare all →

Mazda's own 2021 CX-5 pricing and packaging release lists the entry Sport FWD at $25,270 with a separate $1,100 destination and handling charge ($1,145 Alaska), putting the all-in base at $26,370 — near the bottom of the compact-SUV band.

Volume-Trim Price
$29,510 (Touring AWD, $28,410 + $1,100 destination; range $26,370 Sport FWD to $38,505 Signature)
94/100
#5 of 35 in classCompare all →

Touring with i-Activ AWD is the volume configuration — it adds heated seats, leatherette/Lux Suede and dual-zone climate over Sport, and AWD take-rate is high on this nameplate (AWD did not become standard until 2022).

5-Year Maintenance & Repair Cost
~$4,500 projected 5-yr maintenance + repair (scheduled service ~$2,500 + expected repairs ~$2,000)
77/100
#6 of 35 in classCompare all →

CarEdge's model-level 5-year figure of $2,502 covers scheduled service and wear items thinly; RepairPal's $447/yr average repair cost for the 2021 CX-5 adds roughly $2,000 of repairs over the same window, so ~$4,500 is the honest combined estimate — still comfortably better than the compact-SUV norm.

5-Year Resale Value Retention
~60% of MSRP retained at 5 years (sources range 58–62%)
67/100
#7 of 35 in classCompare all →

The CX-5 holds value better than the compact-SUV average but trails the RAV4 and CR-V benchmarks; the two independent estimates bracket 60%, and the 2021 car is now exactly five years old so the figure is observed rather than projected.

Basic warranty
3 yr / 36,000 mi bumper-to-bumper
0/100
#16 of 35 in classCompare all →

Mazda's New Vehicle Limited Warranty is the industry-baseline 3 years/36,000 miles — no better than the mainstream norm and well short of the 5-year coverage Hyundai and Kia offer.

Powertrain warranty
5 yr / 60,000 mi powertrain
0/100
#10 of 35 in classCompare all →

Powertrain Limited Warranty runs 60 months/60,000 miles, again the segment baseline rather than a differentiator; corrosion perforation coverage is 5 yr/unlimited miles.

Complimentary maintenance & perks50
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Mazda offered no national complimentary scheduled-maintenance program on 2021 vehicles — free oil changes were dealer-level promotions only — so the included package is basic roadside assistance plus connected-service trials, which is the floor of the 'basic roadside only' band.

Effective 5-Year Ownership Cost
$16,304 (≈$11,804 depreciation + $4,500 maintenance)
87/100
#2 of 35 in classCompare all →

$29,510 volume-trim price minus its estimated resale value after 5 years (60% retained, or about $17,706) leaves about $11,804 in depreciation. Add the projected $4,500 in 5-year maintenance and repairs, and owning this vehicle for 5 years costs about $16,304 in total.

6Reliability & QualityGrades above the middle of the scale.2.85B-
Predicted reliability77
#5 of 35 in classCompare all →

The survey-based signals are strong — Consumer Reports rates the 2021 CX-5 5/5 for predicted reliability and J.D. Power scores it 82/100 for quality and reliability — and the raw field record is still the best-but-one in its competitive set: 143 NHTSA complaints against 382 for the RAV4, 321 for the CR-V, 280 for the Rogue and 207 for the Forester, with only the low-volume Tucson (77) below it. What holds this well short of the 86 the same-generation 2023 car earns is that the 2021 complaint file is not diffuse: 79 of the 143 filings are engine-related and the overwhelming majority describe one defect, excessive oil consumption, which Mazda has since acknowledged in a TSB and settled in a class action. That is a model-year-specific problem, not a nameplate-wide one, so the CX-5's general reputation cannot be read straight across onto 2021.

Brand reliability track record72
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Judged in the era this car was built, Mazda's record is genuinely split. Initial quality for the 2021 model year was below average — 177 PP100 against a 162 industry average, 23rd of the 32 ranked brands — and in the 2024 Vehicle Dependability Study, which surveys owners of 2021-model-year cars at three years, Mazda did not appear among the named leaders. Against that, the brand's long-run standing is near the top of the mass market: 3rd overall and 2nd among mass-market brands in the 2025 VDS at 161 PP100, and 3rd at Consumer Reports for used 5-to-10-year-old reliability. So the durable reputation is real and earns a score above the segment median, but the specific cohort this vehicle belongs to is the weaker part of that record rather than the stronger.

Recall & TSB history60
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This item splits cleanly in two and lands mid-band as a result. The recall record is spotless: five years on, NHTSA lists zero recall campaigns against the 2021 CX-5, part of an unbroken clean run across the 2020–2025 model years. The TSB record is the opposite. Mazda issued TSB 01-012/21, revised three times, for a 'LOW ENGINE OIL LEVEL' warning appearing as early as 3,100–4,700 miles on 2.5 Turbo cars, conceding in the bulletin that the root cause was not yet identified while pointing at exhaust valve stem seal damage; that became a class action Mazda settled, covering 2021–2022 CX-5, CX-9, CX-30, Mazda3 and Mazda6 2.5T vehicles, with seal replacement regardless of whether the warning had appeared and the powertrain warranty extended from 60 months/60,000 miles to 84 months/84,000 miles. A defect serious enough to be remedied fleet-wide by settlement is systemic in substance even though it never became a recall, and secondary TSB traffic (coolant control valve 01-005/23, repeated timing-cover and gasket oil-leak repairs) reinforces the pattern.

Powertrain durability reputation68
#10 of 35 in classCompare all →

The configuration actually being scored is the better half of the 2021 lineup. Sport, Touring, Carbon Edition and Grand Touring all run the naturally aspirated PY-series Skyactiv-G 2.5 (187 hp / 186 lb-ft) through a conventional Skyactiv-Drive six-speed torque-converter automatic — an engine in continuous production since the 2012 CX-5 and a transmission choice that avoids the CVTs fitted to the CR-V, RAV4, Rogue and Forester, which is a genuine long-term durability edge. The score is nonetheless well below the 87 the 2023 car earns, for two reasons. The alternative 2.5 Turbo in this exact model year carries an adjudicated valve-seal defect, so the engine family as a whole has a documented failure mode dated to 2021. And the NHTSA file for the year contains an oil-leak cluster — timing cover and gasket replacements, several of them repeated two or three times on the same vehicle — that owners do not consistently attribute to the turbo, leaving real uncertainty about how much of the pattern reaches the naturally aspirated car. Confidence is MEDIUM for that reason: the engine identity and the turbo defect's scope are firm, the NA engine's exposure to the leak pattern is not.

Interior material quality90
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The cabin remains the CX-5's clearest advantage over everything else in the compact-SUV class and none of the year's mechanical trouble touches it. Reviewers in 2021 described the interior as near-luxury and explicitly out of place at the price: Car and Driver called out 'first-rate materials and a fabulous layout' that make it 'feel especially upscale', Edmunds rated the cabin top-notch and driver-focused. Soft-touch coverage is broad, switchgear is well damped, and even mid trims avoid the hard-plastic expanses that characterise a RAV4 or Rogue; Signature adds Nappa leather and layered wood. Held just under the mid-90s by hard plastics low in the cabin and by the fact that the material advantage narrows on the Sport and Touring trims most buyers actually take.

Fit & finish76
#3 of 35 in classCompare all →

Physical assembly is not in question. Every US CX-5 is built at Mazda's Ujina plant in Hiroshima, 2021 is the fifth year of the KF generation so the line is mature, and the 143 NHTSA complaints for the year contain no structure, body-assembly, panel-gap or rattle cluster at all. What keeps this in the seventies is reported quality on the two survey measures that cover this exact build: Mazda finished 23rd of 32 brands in the 2021 J.D. Power IQS at 177 PP100, fifteen worse than the 162 average, and the 2021 CX-5's own owner record adds a specific software-quality complaint — navigation and infotainment freezing, often inside the first 1,000 miles — that Cars.com found serious enough to headline its review 'a decent compact SUV with deal-breaking tech'. This is a reported-quality and electronics deduction rather than a build-integrity one, which is why it stays comfortably above the segment median.

Dealer & service network55
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Coverage density is the CX-5's standing ownership weakness and it was slightly worse in 2021 than it is today. Mazda has deliberately contracted its US network from 635 stores in 2014 to roughly 545, against approximately 1,200 Toyota and about 1,000 Honda dealers, so a buyer outside a metro area can face a materially longer drive for warranty work than a RAV4 or CR-V owner — a real cost in a model year whose signature defect requires dealer diagnosis and a cylinder-head-adjacent repair. The Retail Evolution program genuinely improves facility quality and throughput, but it upgrades existing stores rather than adding new ones, and in 2021 it was early: the 100th upgraded dealership opened in March 2020 and the 300th not until May 2024, so only a minority of the network had been through it when this car was sold. Service satisfaction itself is around the mass-market average; it is density and program maturity, not the experience, that set the score.

Parts availability & repair cost78
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Running costs are low and well documented: RepairPal puts the CX-5's average annual repair-and-maintenance spend at $447 against $573 for midsize SUVs and $652 across all vehicles, with low repair severity, below-average frequency and 0.3 unscheduled shop visits a year versus 0.4 for the class. As Mazda's US volume leader the CX-5 also has the deepest independent parts catalogue in the brand's range, so it is the least likely Mazda to strand an owner on a dealer-only order, and 2021 turbo buyers specifically gained an 84-month/84,000-mile powertrain warranty through the valve-seal settlement, which shifts the cost of this year's worst-case repair off the owner. It stays in the normal band rather than the 80-plus one because Mazda's US volume is an order of magnitude below Toyota's and Honda's, leaving a thinner aftermarket and salvage supply and longer lead times on model-specific components than a RAV4 or CR-V equivalent.

7Technology & InfotainmentOne of the CX-5's weakest categories.1.50D
Touchscreen size
10.25 in center display, newly standard on all six trims for 2021 — but not a touchscreen (rotary Commander control only; touch input did not return until the 2024 model year)
38/100
#7 of 35 in classCompare all →

2021 is the year Mazda made the 10.25-inch widescreen display standard across the entire CX-5 range, replacing the previous 7- and 8-inch units, with no larger option available — mid-pack for diagonal, but it is a display rather than a touchscreen, and that limitation is scored in 7.1.2 rather than by zeroing the size here.

Infotainment UX & responsiveness60
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The 2021 Mazda Connect generation is quick, sharply rendered and logically laid out, and the rotary Commander alongside real climate knobs demands far fewer glances than screen-first rivals. But 2021 is the year Mazda deleted touch capability entirely — earlier CX-5s allowed touch while parked — which makes map panning and text entry in CarPlay awkward and drew consistent criticism.

Wireless CarPlay / Android Auto50
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2021 is the year Apple CarPlay and Android Auto became standard on every CX-5 including the base Sport, which was a real improvement — but both run wired over the front USB-A ports, and no 2021 US CX-5 offers factory wireless projection at any trim. Scored at the floor of the wired-standard band.

Voice control & native navigation48
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Voice is fixed-command rather than natural language, and embedded navigation is standard only on the top Signature trim — every other 2021 CX-5 needs a dealer-installed SD card accessory to get maps, so most owners simply run phone projection instead. Mazda Connected Services does add send-to-car and online map updates for the first time.

Audio system quality62
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The ceiling is respectable — the Bose 10-speaker Centerpoint 2 system is standard from Grand Touring and packaged on Touring and Carbon Edition — but the floor is poor: the base Sport ships with just four speakers and Touring/Carbon Edition with six, and SiriusXM is not offered below Grand Touring.

Digital instrument cluster50
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The volume trims get only a 4.6-inch TFT strip set between conventional analog dials — small even by 2021 mainstream standards — with the 7-inch reconfigurable TFT meter display reserved for Grand Touring and above. Crisp and legible, but nothing approaching a configurable full-digital cluster.

OTA update capability40
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The CX-5's weakest technology dimension. Mazda Connected Services became standard on every trim for 2021 and brought online map refresh plus push and recall notifications, but there is no whole-vehicle over-the-air programme — anything touching vehicle software means a dealer visit, and native navigation itself is delivered on a physical SD card.

Companion app & remote functions64
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2021 is the year Mazda made Connected Services standard on every CX-5 rather than a top-trim feature, so the whole range gets remote engine start, lock/unlock, hazard lights, vehicle finder, status alerts, health report and automatic 911 through MyMazda. It stays mid-band because there is no phone-as-key, the service is subscription-gated after the complimentary term, and the in-car Wi-Fi is a short trial.

Charging ports & device power45
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Dated provision even for 2021: two front USB inputs standard with two more in the rear console from Touring up, all USB-A rather than USB-C, an aux jack, three 12-volt outlets — and no wireless charging pad on any trim, not even the $37,000 Signature. No household outlet or onboard power.

Keyless & remote access62
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Push-button start is standard on every trim and Mazda Advanced Keyless Entry arrives one step up at Touring, with a programmable-height power liftgate standard from Grand Touring and packaged below it. It falls short because the base Sport gets plain remote keyless entry, remote start is app-and-subscription based rather than a fob function, there is no hands-free liftgate, and no phone-as-key exists.

Camera & parking aids46
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A reversing camera is standard, but the Digital 360-degree View Monitor and front/rear parking sensors are locked to the single top Signature trim — five of six 2021 CX-5s have no parking sensors at all, and the surround view is unavailable even on Grand Touring Reserve. Rear cross-traffic braking is likewise Signature-only.

Head-up display availability66
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Mazda's Active Driving Display is one of the better mainstream head-up displays — full colour and projected onto the windshield rather than a pop-up combiner — but for 2021 it starts as part of the optional GT Premium Package on Grand Touring and is standard only on the two trims above that, leaving Sport, Touring and Carbon Edition buyers without it entirely.

8Use-Case FitMid-pack among this car's ten categories.1.95C-
Kid & car-seat practicality63
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Workable but tight. IIHS rates the LATCH hardware only Acceptable, and the 40/20/40 bench with one-touch fold and standard rear recline plus child safety door locks help — but 30.9 cu ft behind the seats is one of the smallest holds in the class for a stroller plus a grocery run, and Mazda's own 2.7 in of rear knee clearance means a rear-facing seat crowds the front passenger.

Family safety package82
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The CX-5's strongest family credential, and 2021 is a high-water mark for it: IIHS Top Safety Pick+ with Good in every crashworthiness test in force, NHTSA 5-star overall, and the full i-Activsense set — AEB with pedestrian detection, radar cruise with stop-and-go, blind-spot monitoring, rear cross-traffic alert, lane-keep assist — standard on the entry Sport rather than sold up the range. Held below the top band because IIHS rated the volume Touring's headlights only Acceptable, there is no rear-occupant reminder, and rear cross-traffic braking and the 360 camera are Signature-only.

Family road-trip comfort63
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Solid for four once you clear the base trim: dual-zone climate with rear vents, a rear center armrest with cupholders and two rear USB ports all arrive at Touring, with heated rear seats available on Grand Touring. What limits it is luggage — 30.9 cu ft with the seats occupied is short for four people's bags on a week away — plus a flat rear bench, no rear entertainment, and more road noise than the post-2022 car.

Daily driving ease72
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A relaxed, predictable commuter: the Skyactiv-Drive six-speed torque-converter automatic is crisp and never drones like the CVTs it competes with, radar cruise with stop-and-go is standard on every trim including Sport, the controls are physical, and the driving position is excellent. The 187-hp naturally aspirated 2.5 has to be revved to move the car, which costs it the top band.

Commuting cost efficiency60
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Respectable for a gas-only compact SUV without being cheap: 28 MPG combined in FWD form and 26 with i-Activ AWD, roughly $2,200–2,350 a year in fuel, and — unusually — Mazda specifies regular 87 octane for every 2021 CX-5 including the turbo, which simply detunes rather than demanding premium. The gap to the hybrid RAV4 and CR-V in the high 30s is what caps it; there is no electrified CX-5.

Parking & maneuverability68
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Compact on the road at 179.1 in long and 72.5 in wide with a tight 36.0 ft curb-to-curb circle and only 2.7 turns lock-to-lock, and forward sightlines are good from the elevated seat. What holds it back is parking hardware — no front or rear parking sensors and no 360-degree camera on five of six trims — plus a pinched over-the-shoulder view from the rising beltline.

Work capability32
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Not a work vehicle. Mazda rates every 2021 CX-5 at 2,000 lb towing regardless of engine or drivetrain, payload works out to roughly 1,020–1,035 lb, and there is no bed — 59.6 cu ft of enclosed cargo is the whole story. It clears a small utility trailer and a load of materials and nothing beyond that.

Durability for work duty58
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The mechanicals are the reassuring part — the naturally aspirated Skyactiv-G 2.5 and conventional torque-converter six-speed are long-serving designs with a clean field record, and NHTSA lists zero recall campaigns against the 2021 CX-5. But it is a comfort-oriented unibody crossover with carpeted floors and leatherette or leather from the second trim up: no wear-friendly work interior, no fleet reputation, and Mazda's 2021 initial-quality ranking was below average.

Jobsite & upfit practicality34
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Thin provisions, and thinner than later years: three 12-volt outlets with no AC inverter or onboard power, a carpeted cargo floor, and a 44.3 in by 30.7 in tailgate opening that is usable but modest. No 2021 trim lists roof rails as standard equipment — Mazda even quotes overall height 'w/o Roof Rails' — so rails, crossbars and the 2,000 lb hitch are all dealer or aftermarket accessories, and there is no work-focused upfit ecosystem.

Long-distance comfort & range64
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A competent rather than outstanding tourer: roughly 400 miles between fills on the AWD car's 15.3-gallon tank, and standard radar cruise with stop-and-go plus lane-keep assist on every trim to take the edge off long stints. Three things cap it — a small tank, seats Edmunds finds short in the cushion and flat in back, and pre-refresh road noise that Consumer Reports calls pronounced.

Outdoor & adventure capability52
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i-Activ AWD is available right across the 2021 range and newly gains Off-road Traction Assist, a brake-based routine that meaningfully helps on wet grass and loose gravel — but unlike the 2022-and-later car, AWD is an extra-cost option on the four volume trims rather than standard. Add 7.5 in of ground clearance, no low range, no skid plates, no off-road trim, no factory roof rails and 2,000 lb of towing, and this is a gravel-road vehicle rather than an adventure one.

Gear & luggage flexibility57
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The shapes are right even though the volume is not: a 40/20/40 split with one-touch fold levers, a 66.8 in load floor, 57.0 in of floor width, a 44.3 in tailgate opening and a programmable-height power liftgate from Grand Touring up. But 59.6 cu ft maximum is small for the class, there is no underfloor cargo tray or two-position load board on this pre-refresh car, and roof rails and a hitch must be bought as accessories.

9Driving ExperienceOne of the CX-5's strongest categories.3.04B
Handling & agility76
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Chassis dynamics are the CX-5's reason to exist and the clearest gap between it and the rest of the 2021 mainstream compact-SUV field. On a 106.2 in wheelbase with MacPherson front and multi-link rear suspension and G-Vectoring Control Plus standard, it turns in cleanly and stays composed over mid-corner bumps — the segment's driver's choice, though this is the pre-facelift chassis that the 2022 refresh went on to retune.

Steering feel78
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The most consistently praised thing about the car: a quick 15.5:1 rack at 2.7 turns lock-to-lock, linear just off-center and naturally weighted as load builds, well clear of the numb over-assisted calibrations that define most 2021 mainstream compact SUVs. Held just below the top band because outright feedback through the electric rack is still modest.

Braking confidence74
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A firm, progressive pedal that is easy to modulate is a durable Mazda trait and clearly better than the long-travel, soft pedals common in this class. Hardware is conventional — 11.7 in ventilated front and 11.9 in solid rear discs on the volume trims, 12.6 in fronts on the turbo — with ABS, EBD and Brake Assist standard; no standout instrumented stopping numbers lift it higher.

Powertrain smoothness & response74
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Mazda's refusal to fit a CVT is a real drivability advantage in 2021 — the Skyactiv-Drive torque-converter six shifts crisply and decisively with sensible ratios and no rubber-banding, and the naturally aspirated 2.5 is linear with no turbo hesitation to manage. Cylinder deactivation operates unobtrusively; the limit is thrust rather than calibration.

Drivetrain noise & vibration66
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The geared automatic sidesteps the sustained high-rpm drone that penalizes nearly every CVT rival in the segment, and the engine is quiet at idle and at a highway cruise. It loses ground when worked: the naturally aspirated 2.5 makes its 187 hp at 6,000 rpm against a 6,500 rpm redline, so a loaded or merging CX-5 spends its time exactly where the engine gets coarse — and this pre-refresh car has less sound insulation than the 2022-and-later version.

Turning circle
36.0 ft curb-to-curb; 38.7 ft wall-to-wall
75/100
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36.0 ft curb-to-curb is tight for a compact SUV — a class where 37-38 ft is typical — and combined with a short 179.1 in body and 2.7 turns lock-to-lock it makes the CX-5 easy to turn around on a city street or in a parking structure.

Driving position & ergonomics76
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The fundamentals are a Mazda strength: a low cowl and driver-oriented dash, tilt-and-telescopic wheel standard, real climate knobs and a volume-capable Commander dial rather than screen menus, and an elevated seat that makes the car easy to place. Deductions are for the pinched over-the-shoulder view, and for the base Sport's 6-way manual driver's seat with no lumbar adjustment.

Fun-to-drive factor74
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In a segment of appliances the 2021 CX-5 is one of the very few cars enthusiasts actually recommend — the steering and chassis reward a deliberate driver and the geared automatic lets you use them, with paddle shifters from Grand Touring up. It stops short of the highest band in this volume specification because 187 hp and roughly 8.7 seconds to 60 mph mean the character is all cornering and no thrust; the 250-hp 2.5 Turbo is what fixes that.

10Value & Market PositionThe CX-5's best-graded category.3.16B
Standard equipment generosity80
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For 2021 the base Sport gained the 10.25-inch center display (the largest ever fitted to a CX-5) as standard across the line, and carries the full i-Activsense suite including blind-spot monitoring with rear cross-traffic alert and radar cruise with stop-and-go — content a RAV4 LE or CR-V LX of the same year makes optional or omits.

Feature value per dollar78
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A $26,370 CX-5 delivers interior materials, chassis polish and standard driver aids that read a class above its price, and the $38,505 Signature undercuts entry luxury crossovers with Nappa leather and a 250-hp turbo; the offset is no hybrid option at any price and less cargo room than the CR-V or RAV4 for the same money.

Trim & configuration breadth82
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Nine distinct price points from Sport to Signature — including a Touring Preferred SV package, a Carbon Edition offered in both naturally aspirated and turbo form, and a Grand Touring Premium package — with FWD or AWD selectable on the lower six and two engines available.

Sales popularity & market acceptance74
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2021 was the CX-5's best US sales year ever at 168,383 units and it was Mazda's top-selling model in a year the brand grew 20%; strong and rising, but still less than half the volume of the RAV4 or CR-V that lead the segment.

Brand desirability & image74
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Mazda carries an enthusiast-flavored, quasi-premium image well above its price position and ranks near the top of dependability and build-quality studies, which supports satisfaction and resale; against that, it has a thinner dealer network and less default mainstream trust than Toyota or Honda.

Deals & incentive availability52
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Mazda has historically run leaner incentives than domestic or Korean rivals, and the 2021 model year ran straight into the semiconductor-driven inventory shortage — by late 2021 compact crossovers including the CX-5 were transacting at or above sticker, leaving buyers little negotiating room.

Model freshness58
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2021 is the fifth model year of the KF generation launched for 2017, so the platform is mid-to-late cycle; the year did bring a real infotainment update and a new Carbon Edition, but the facelift arrived in September 2021 for the 2022 cars, meaning a 2021 buyer was one year ahead of a visible refresh and of AWD becoming standard.

Critical reception & awards90
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The 2021 CX-5 took Car and Driver 10Best for a fourth straight year and was that outlet's pick as best compact crossover, and it sat at or near the top of the class in US News, Edmunds and comparison-test rankings — the reference point for how a compact SUV should drive.